Executive Assistant
17 hours ago
Manchester
Act as first point of contact for administration, face-to-face enquiries and emails to the Head Office, including regular monitoring of admin emails, post and telephone enquiries, responding appropriately wherever possible or referring to the relevant staff. • Creating and maintaining visitor information, including an information pack , depot safety and signing in protocols and key members of staff at each depot., • Ensuring the efficient day-to-day management of the Head Office, including:, • Ensuring adequate stationary supplies., • Dealing with ad-hoc technology requests/ issues., • Gatekeeper of Head Office Soldo card for ad-hoc purchases off contract. CEO Support • Use judgement to control the CEO diary and co-ordinate meetings, internally and externally, to ensure most effective use of CEO time. Meeting Organisation and Management • Schedule regular and ad-hoc meetings on behalf of the CEO and wider SMT, including periodic reviews and Trade Union meetings., • Provide administrative support in the organisation and preparation of meeting agendas and papers for such meetings, including:, • Compiling agendas., • Drafting reports as and when required, • Collating reports from others including proof-reading/reformatting if needed., • Producing meeting packs/papers and distributing within required timescales., • Attend corporate meetings to take minutes and compile action logs for board and committee meetings. Management Information and Reporting • Implementing timely and accurate record and file management including robust version control using existing systems ensuring security, integrity and confidentiality of data in compliance with data governance arrangements., • Assist the executive office lead and colleagues as required in the preparation, formatting, quality checking and publishing of corporate reports, presentations and correspondence., • Oversee timely compilation and submission of KPI’s to various reporting groups. Employee Communications • Manage the governance of scheduled company communications and meetings including compilation of content for company newsletter. Wider SMT Support • Running regular long service reports and producing associated letters and issuing of vouchers., • Overseeing and managing MML Staff pass benefit including issuing out of staff passes for new starters and replacement passes., • Maintain annual leave trackers across Head Office teams., • Management of vehicle V5, road tax and COF paperwork., • PCN notices: receiving them, identifying depot/driver and paying them where appropriate. Event Coordination and Support • Booking travel and accommodation for MML team, including engineering apprentices., • Co-ordinate MML events including employee engagement events, long service awards plus any other ad-hoc events. Desirable Skills • Organisational skills – Highly organised, motivated and able to manage and own prioritise workload effectively and work unsupervised at times., • Confidentiality – Discrete when managing confidential matters., • Communication skills – Excellent written and spoken English with the ability to communicate clearly and at all levels., • Decision Making – Ability to quickly assess and triage incoming business and act on the CEO’s behalf to clear routine actions, delegate activity or escalate as appropriate., • Attention to Detail – A high level of accuracy and attention to detail. Proven experience of producing correspondence and documents including drafting content., • Personal resilience – able to work in a pressured environment whilst maintaining attention to detail and meet tight deadlines., • Analytical skills – proficiency in using data and metrics to identify solutions when a problem or difficult situation arises, using own initiative., • Stakeholder Management – Must be able to demonstrate credibility to build professional relationships with both employees and managers, and external stakeholders., • Customer centricity – Exceptional customer service skills with a natural flair of providing support and guidance and going ‘the extra mile’. Benefits • Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children), • Free on-site parking, • Pension Scheme Contributions, • Benefits Hub, • Employee Assistance Programme Essential Criteria • Previous experience within a fast-paced, high level administrative role., • Computer literate with a good knowledge of MS Office and SharePoint Hours of Work Basic : 38 hours per week. Flexibility required for hours/days worked (including weekends) in line with operational requirements. Salary : £35-40k dependant on experience. Applications should include: • the reasons you are applying for the post., • examples of how you meet the skills, • any relevant qualifications or experience.