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Job Title: Assistant Operations Manager – BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader • If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders, • You’ll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes, • You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people, • You will drive excellent quality ensuring good customer outcomes, • If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you’ll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You’ll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We’ll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: • Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards, • Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team, • Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function, • Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making, • Maintaining an effective training and accreditation plan, • Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices, • Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We’re looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you’ll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You’ll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You’ll also need: • Minimum 3 years’ experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role., • End to End Complaint handling experience, • Identifying RCA complaints types and actioning possible solutions to reduce said complaints, • An understanding of our products, processes and relevant banking systems, • A background of working with risk and compliance

Job Title: Digital Transformation - Success Manager Location: onsite or WAHA Salary: £50K to £65K Per Year Hours: 40 Hours Per Week Job Overview: The Digital Services & Transformation Manager will support the transformation and optimization strategy for contact centre operations across multiple geographies. This role focuses on driving digital innovation, automation, and standardisation to enhance service delivery efficiency and customer experience outcomes. The position requires strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment. Key Responsibilities & Accountabilities: Strategic Planning: • Define and execute the digital transformation roadmap for contact center operations., • Align transformation initiatives with organizational objectives and client priorities., • Champion TP Digital products and promote adoption across regions. Governance & Performance Management: • Adhere to governance frameworks and conduct regular reviews to ensure compliance and alignment., • Track and report measurable value metrics for transformation initiatives., • Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders., • Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well‑supported, and sustained over time. Innovation & Digital Solutions: • Identify and implement digital solutions including automation opportunities to improve operational efficiency, in collaboration with digital product teams., • Be a subject matter expert in TP digital tools and products and their implementation requirements, • Foster a culture of innovation and continuous improvement across all delivery centres., • Apply Lean Six Sigma methodologies to optimize processes and reduce waste., • Identify and develop solutions for internal operational efficiencies. Customer Experience & Service Excellence: • Enhance customer experience outcomes through process redesign and technology enablement., • Ensure delivery standards and objectives are met or exceeded against the anticipated outcomes. Stakeholder Engagement: * • Collaborate with local and regional leadership to ensure alignment on priorities and execution., • Influence senior stakeholders to ensure solutions are imbedded and support transformation objectives and investments. Qualifications & Experience: • 4+ years of experience in contact centre operational management., • Experience in transformation, automation and process optimisation., • Experience in tracking against KPIs and stakeholder engagement at all levels., • Experience in defining projects requirements, planning and execution. Technical Skills: • Understanding in Lean Six Sigma and continuous improvement methodologies an advantage, • Knowledge of digital tools, automation platforms and analytics., • Ability to design and track KPIs for transformation and operational efficiency., • Planning and execution of plans in order to embed transformation initiatives., • Strong analytical and problem-solving skills., • Excellent communication and influencing skills across cultures and geographies., • Innovation mindset with a focus on measurable outcomes., • Experienced operational & performance management preferably in a contact centre environment. Key Performance Indicators: Digital Transformation • Successfully deliver prioritised transformation initiatives., • Drive adoption of TP Digital products across global contact centres. Operational Efficiency & ROI • Achieve measurable improvements to optimise costs and improve key business outcomes for TP and its clients. Customer Experience • Enhance customer experience outcomes through innovation and process redesign., • Improve service delivery consistency across locations. Governance & Value • Adhere to and maintain governance frameworks and regular performance reviews., • Demonstrate clear business value from transformation initiatives. Continuous Improvement • Foster a culture of innovation and continuous improvement., • Apply Lean Six Sigma methodologies to identify and implement optimization opportunities.

Complaints Customer Service Supervisor (Team Leader) – BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week – Fully Flex Salary: 30K Per Year Number of positions – 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards, • Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability, • Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team, • Be point of escalation for all escalated complaints, • Communicate accurately and professionally with the ability to make informed decisions, • Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards, • Identify root cause and have the ability to report and recommend any actions for continuous improvement, • Maintain effective control of all aspects of people processes including: absence management, 121’s, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements • Minimum 1 years’ experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role, • Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints, • Is able to demonstrate experience in complex, regulated customer service environment, • Can confidently manage assigned workloads at a team level, • Able to prioritise workloads to meet targets and timelines Required Skills • Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling, • Passionate about people engagement and delivering excellent customer service, • Attention to detail, • Is able to demonstrate excellent communication skills both verbally and in writing, • Comprehensive technical/computer skills, • Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills • People focused, • Is charismatic and engaging, • Excellent communication and influencing skills, • Advanced relationship building and stakeholder management skills, • Advanced levels of resilience and focus, • Self-motivated and can motivate others, with can-do attitude

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources. Please note this is a training course and fees apply

Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We do this using our specialised programme looking at placing candidates into gateway project management positions to build the foundation of a project management career. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: • Project Administrator - £26,000, • Project Coordinator - £33,000, • Junior Project Manager - £36,500, • PRINCE2 Project Manager - £61,500 The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management. Please note this is a training course and fees apply

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you’ll need strong people skills so you can build relationships defined by trust. You’ll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you’ll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you’re good at and what you find interesting. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We’re looking for someone with: * Ability to advise on the tax treatment of share options and other forms of employee share ownership * An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc * Expertise on split interest, freezer and nil paid arrangements * Experience in the preparation of share valuations and liaison with HMRC * Staff management and mentoring experience * Awareness of accounting, employment law and company law implications of share incentives * Experience of dealing direct with clients including agreement of fees * Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

As a Gas Construction Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach. • You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures., • Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met., • Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores., • Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved., • Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc., • Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate, • Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks), • Maintain strong customer focus, to support improved OFGEM score, • Monitor, meet and strive to exceed all business performance targets, • Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents, • Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working, • Manage their business unit to promote team working and collaboration, • Carry out the appropriate performance reviews and development of staff, defined by P&OD, • Ensure that Occupational Health requirements are implemented, • To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation, • Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA, • Relevant Gas Qualification, • IGEM incorporated / technical engineer, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1), • IOSH, • NEBOSH (preferred), • NCO Gas Level 3, • ILM etc We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. • Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion, • Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures, • Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information, • Ensure that all the client and operational requirements are met in a professional and efficient manner, • Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption, • Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved, • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, • Ensure that safety issues are reported in line with Company procedures, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1,2 & 5 (preferred), • IOSH or SMSTS (preferred), • NCO Gas Level 2 / Gas manager’s appreciation We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Technical Manager – Electrical Manchester Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary NG Bailey have a fantastic opportunity for a Technical Manager to join our team ideally based in our office in Salford, Manchester. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to completion and client handover. This would be a great opportunity for an experienced Design Manager, Technical Manager, Project Manager or similar with a strong electrical background to join us working on prestigious projects within the region.We do offer flexibility of hybrid working with 3 days in the office. There would be a travel requirement within the region of work and on occasional basis across the UK. Some of the key deliverables in this role will include: • Lead the technical engineering management on internally and externally designed projects to successfully achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business and support business development from a technical solution perspective., • Conduct regular independent design/technical reviews of both internal and external designs in accordance with the NG Bailey technical review process, ensuring that both internal and external designs are technically correct and represent best value and comply with all legal and contracted requirements., • Prepare monthly project reports for Senior Stakeholders highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan and the corrective actions being taken., • On external designs, take ownership of the completion of the responsibilities matrix of the Engagement of Consultant Pack, ensuring that scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities. Communicate proactively with project stakeholders to improve our collaboration with operational teams. As mentioned above we are looking for an individual with a strong electrical background from a Project Manager or Design background. If you have the following, we would like to hear from you: • Good understanding of Design and Build and traditional construction contracts, • A degree In Electrical, Building Services or other relevant discipline We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Please note this is a training course and fees apply*\nWhat is the Business Analysis Placement Programme?\nOur Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.\nThis programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around £52k pa.\nWhat does a Business Analyst do?\nA Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.\nTo succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.\nYou should be somebody who can work well alone but when needed be able to integrate well into a team.\nThe role will generally include:-\n * Analysing elements within the business or the whole business\n * Making evaluations of all available data\n * Identifying problems and looking at potential improvements\n * Making a feasibility study in proposed improvements\n * Present your acquired information within a business case to the company or organisation.\n * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.\nIndustry demand for Business Analysts\nDemand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.\nBusiness Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.\nAll businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa.\nHow we help you get you first role\nWe specialise in working with candidates who wish to start or transition into a Business Analyst career.\nHow do we do this?\n1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.\n2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.\n3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.\nBusiness Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.\nFinances\nTo accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.\nWhat next?\nTo get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.\nTypical Salaries\n * Administrator/Support: £28,000\n * Junior Business Analyst: £32,000\n * Change Analyst: £37,000\n * Systems Analyst: £42,000\n * Business Analyst: £52,000\n * Senior Business Analyst: £60,000

Trainee Health and Safety Advisor – No Experience Needed\n\nFuture-proof your career in Health and Safety – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required.\n\nTrain online at your own pace and land your first health and safety role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy Health and Safety\n\nEvery workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff.\n\nThis demand translates into competitive salaries, career progression, and long-term job security.\n\nHow It Works\n\nStep 1 – IOSH Managing Safely\nBegin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents.\n\nStep 2 – NEBOSH General Certificate\nBuild on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles.\n\nStep 3 – Risk Assessments\nNext, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you can identify hazards, evaluate risks, and recommend control measures.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety.\n\nWhat You Get\n\n * \n\n 100% online, self-paced training\n\n * \n\n NEBOSH & IOSH certifications included\n\n * \n\n 1-to-1 tutor and recruitment support\n\n * \n\n Job guarantee – get a job or your money back\n\n * \n\n Starting salary of £30,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester\n\nReady to Start?\n\nIf you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Junior Project Manager Placement Programme\n\nPlease note that this is a training course and fees apply.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.\n\nUsing our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.\n\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.\n\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nThe course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Registered Manager (Residential Childcare) Manchester £55,000-£65,000 + Training + Progression + Bonus + Company Benefits Are you a Registered Manager from a Residential Childcare background looking for an autonomous leadership role where you will have a direct impact on the ongoing success of a well-established company who pride themselves on looking after and developing their staff offering the aut... ZIPC1_UKTJ

Are you an experienced HR professional looking to make a meaningful impact within a complex, values‑led organisation? We’re supporting a public‑sector body in Manchester as they look to appoint a HR Business Partner to join their high‑performing People & Culture function. This is a fantastic opportunity for someone who thrives in a collaborative environment, enjoys variety, and wants to contribute to an organisation with a strong social purpose. The Role As a HR Business Partner, you’ll play a pivotal role in shaping and delivering a proactive, customer‑focused HR service. Working closely with senior leaders, you’ll provide expert guidance across a broad range of people matters, ensuring the organisation continues to develop a positive, inclusive and high‑performing culture. You’ll lead on complex ER cases, support organisational change, and drive forward key HR projects that enhance the employee experience. Key Responsibilities: • Partner with senior stakeholders to deliver strategic and operational HR support., • Lead on all change management initiatives., • Lead and advise on complex employee relations matters., • Provide expert employment law guidance, ensuring compliance and best practice, • Support and deliver HR projects across areas such as policy, culture, workforce planning and organisational development., • Contribute to continuous improvement across HR operations and processes, • Significant experience in HR operations within a complex, unionised organisation, • Proven business partnering experience at a senior level in a complex organisation, • Strong background in employee relations, including managing complex cases, • Substantial employment law knowledge and confidence advising on risk, • Experience delivering HR projects and driving change initiatives., • A values‑driven approach and a genuine interest in equality, diversity and inclusion What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Security Threat & Vulnerability Manager role at a leading UK telecoms provider. Own the end-to-end TVM lifecycle across hybrid on-prem/cloud environments: strategy, scanning, triage, remediation, and governance.? Lead Enterprise Threat & Vulnerability Management - Own the Cyber Frontline! Senior Security Threat & Vulnerability Manager My client is a leading UK Telecoms Provider looking for an experienced Threat & Vulnerability Manager to lead enterprise threat and vulnerability management across hybrid on-prem and cloud environments. * Own it all: From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? * Influence at scale: Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? * Tech-forward: Champion tooling, threat intel, and cloud-native TVM in a fast-paced telco environment. ? Essential: Enterprise TVM programme leadership, deep threat and vulnerability lifecycle expertise, stakeholder management, standards knowledge (ISO/PCI/TSA).? Desirable: DevOps/CI-CD integration, GRC tooling, CISSP/CISM/AZ-500 certification. InsightVM, rapid7, Qualys Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

NIC Electrical Supervisor - Up to £49k + Overtime + Van + Excellent BenefitsExciting opportunity for experienced electricians looking for a stable career with great pay, benefits, and progression!We're looking for a skilled NIC Electrical Supervisor to join a Northern & Midlands Service & Maintenance team, covering the Northwest, Yorkshire, Midlands down to Birmingham. You'll be working across a variety of buildings, including commercial offices, healthcare and high-rise apartments, carrying out planned and reactive maintenance on electrical systems.This field-based role offers door-to-door pay, plenty of overtime, and a solid benefits package. If you're looking for job security, variety, and career growth, this could be the perfect opportunity for you!What's in it for you? Salary up to £49k (depending on experience) Overtime at premium rates - 1.5x weekdays & Saturdays, 2x Sundays & BH On-call bonus - £150 per week + 4 hours paid per callout Fully equipped van - Paid door-to-door travel Private pension & healthcare Ongoing training & career developmentWhat we're looking for: Experience in electrical PPM and reactive maintenance Knowledge of control systems 18th Edition qualification (Essential) 2391 Test & Inspect (Essential) C&G or NVQ Level 2+ in Electrical Installations (Essential) Full UK driving licence CRB/DBS checked (Essential) Basic IT skills & report writing abilityWho would this suit?This role is ideal for someone with experience in Building Services, M&E, Facilities Management, Fire & Security, Industrial Maintenance, or similar fields. If you've worked as an Electrician, NIC Supervisor, Electrical Engineer, Service Engineer, Test & Inspection Engineer, or Maintenance Engineer, we want to hear from you!Ready to take the next step? Apply today!Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

M&E Project Manager (NHS) Manchester £Competitive£ + Long-Term Career Prospects + State-of-the-Art Facilities + Highly Successful National Company + Subsidised Medical Scheme + Training & Development Days + Discounted Private Health Care Scheme + Discounted Gym Membership + BUPA Health Assessments + Full-Time/Perm + 36 Days Holiday + Company BenefitsExcellent opportunity to join a nationwide leading FM business, in a Project Management role where you'll be working on multi-million-pound M&E projects, on a renowned state-of-the-art NHS site. On offer is the chance to work for a large and successful business, in a technically interesting role with lots of challenge and autonomy, where you'll be a key decision maker with the overall delivery of FM projects of a highly prestigious NHS contract. With over 20 locations across the UK, this well-established business have amassed a successful reputation for delivering excellence within building management, FM and civil engineering. They are seeking an experienced M&E Project Manager at their Manchester NHS managed site to lead multi-million-pound FM projects.In this role, you'll be overseeing the delivery of M&E projects at a large NHS site in Manchester, from conception through to completion - including - pre-construction, scheduling, planning, procurement, delivery through to handover.This is a great chance to step into an autonomous position working for a leading FM business, on a highly prestigious NHS contract, where you'll run interesting FM projects from cradle to grave. THE ROLE: *Managing all aspects of M&E FM Projects *Attending client meetings re. planning, pre-starts, progress and completion of projects *Project planning, resource management, H&S compliance, budget/time management *Management through to handover *Based in Manchester THE PERSON: *Previous experience in a Project Management role *Experience working with NHS projects *Experience working with NEC/JCT Contracts *Tendering projects from inception to completion Reference Number - BBBH272025Manchester, Oldham, Warrington, Wigan, Wilmslow, Stockport, Macclesfield, Bolton, Cheshire, North West. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

TrueNorth are working with a growing tech consultancy on an urgent contract role looking for an Agile Delivery Manager to join the team. Agile Delivery Manager SFIA Level 4 (must have previous central gov experience) End client: Central Government Location: Manchester Hybrid/Remote: 1 day per month onsite Rate: £350-375 per day inside IR35 Contract Length: 3 months minimum - will extend Key skills and experience required: Proven experience as a Delivery Manager, supporting successful outcomes through collaborative team working Experience engaging with a wide range of stakeholders, maintaining clear communication and positive working relationships Strong delivery management skillset, contributing to planning, tracking, and reporting activities Practical experience using Jira to manage backlogs, track progress, and produce delivery reports Ability to communicate clearly and concisely, contributing effectively to meetings, governance, and reporting Strong organisational skills, with attention to detail and the ability to manage multiple activities concurrently If you are interested, please apply for immediate consideration

Project Manager (IT / Telecoms) Manchester (Can also be located: Oldham, Rochdale, Bolton, Warrington, Wigan, Knutsford, Stockport, Altrincham and surrounding areas) £45,000 - £48,000 + Training + Progression + Hybrid working + Days Are you a Project Manager from a Telecoms / IT background looking to join a market-leading company providing a one-off opportunity to lead innovative and multi-million pound projects? On offer is an exciting role working for a pioneering business where you will receive specialist training on the latest technology whilst rapidly progressing your career. This UK leading company provide infrastructure to multiple businesses across the UK allowing for efficient communications. They specialise in a variety of sectors from Telecommunications to Hosted Solutions. In this varied role you will be responsible for leading and rolling out projects to blue-chip clients all across the UK. This is a remote working position with the full equipment provided to manage the sales, installation and maintenance of projects from home. This role would suit a Project Manager with previous experience in the Telecommunications / IT Industry looking for a great opportunity to develop your career technically and progress into senior posts. The role: • Project Management of Communication System roll outs., • Direct contact for many blue-chip / leading clients., • Project Management experience., • Telecommunications / IT / Unified communications background., • Commutable to Manchester. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service. As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to the staff team. You will ensure the provision of person-centered support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centered reviews, putting each person’s views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will support with ensuring robust quality monitoring methods. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work. If you’re interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on or Marie Walsh, Deputy Manager on . Vacancy Reference Number: 85613 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are recruiting for a Tenancy Liaison Manager to work on an upcoming social housing project, initially for 12 weeks while surveys take place and then further extension when designs are completed and works start. This is across 7 blocks of high-rise residential properties in Manchester, all within proximity. You will work closely with site management and manage your own case load. Your new roleAs the Resident Liaison Lead for the high-rise programme, you'll be the day-to-day interface between residents, the Housing Association and the contractor's delivery team. You'll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues and complaints, and ensure vulnerable residents receive appropriate support. You'll maintain a visible on-site presence, coordinate communications, track access and engagement data, and help keep the programme safe, compliant and disruption-free. Your work will directly support the successful delivery of intrusive remedial works in live, high-rise environments.What you'll need to succeed • Proven experience in resident or tenant liaison within social housing, local authority or occupied-works settings (high-rise preferred)., • Excellent communication skills, able to explain technical and safety-critical activities clearly and empathetically., • Strong organisational and administrative capability, including accurate record-keeping and confidence using spreadsheets/CRM-style trackers., • Experience managing access, supporting vulnerable residents and handling sensitive information in line with data protection requirements., • Confidence managing complaints, difficult conversations and on-site challenges, using de-escalation and clear escalation routes., • Ability to build strong working relationships with Housing Association teams, site management, operatives and resident representatives., • Weekly Pay, • Option to be paid PAYE or Umbrella Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Delighted to be once more working with this PE backed business services Group who are searching for a data-driven, commercially minded Growth Lead/Manager to design, enable and optimise commercial initiatives that help frontline teams and channels sell more effectively. This includes developing commercial propositions, identifying cross-sell opportunities within the existing base, improving channel performance, and activating targeted campaigns that accelerate customer acquisition, improve conversion performance, and unlock new revenue opportunities across their product portfolio. This is an excellent opportunity to join this business at an exciting time, reporting directly into a new Head of Division with extensive experience in the industry, who will be a great mentor. He is seeking an ambitious, career hungry individual to really drive commercial performance and become a leading figure within this hugely significant area of the business. This role will offer ownership of the end-to-end growth funnel-driving measurable improvements in acquisition, activation, retention, and monetisation across service lines. Acting as as the conduit between marketing, digital, product, engineering and commercial, this role is high-impact and hands on with significant visibility across the business. More specifically you will be responsible for the following: • Develop and optimise channel strategies across digital, retail, partner and B2B routes., • Identify new demand channels and growth loops, • Build and run experiments across web, mobile, onboarding and CRM journeys., • Use data to scale winning experiments and retire underperforming ones., • Analyse the full acquisition funnel from impression to activation, installation, and first bill., • Build dashboards to track key KPIs, use insights to recommend high-impact growth priorities., • Work with marketing on paid campaigns, audience segmentation, message testing, and landing page optimisation., • Work with data teams to improve tracking and measurement frameworks., • Align with commercial teams on pricing, promotions and packaging strategies., • Feed customer insights into service, operations and engineering., • Lead continuous improvement of customer journeys (sign-up, installation, renewal, support). They are seeking a candidate with proven experience in growth, digital marketing, product, or commercial roles. Ideally within telecoms, tech, broadband or subscription-based services, you will have strong analytical skills, with the ability to turn data and insights into clear, actionable commercial strategies, along wiith an understanding of multiple routes to market, including direct sales and partner channels. The ability to work cross functionally is key, to influence and collaborate across teams without direct authority. An excellent salary and benefits package is offered, plus ample opportunity for career progression and development. Shortlisting due to take place w/c 6th April, with interviews taking place the following weeks so please do apply without delay. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Design Director - Building Services A well-established M&E Design and Build contractor providing full turnkey mechanical and electrical installation and maintenance services is seeking a Mechanical Design or Building Services Engineer to head up the design team. With over 20 years of successful delivery across commercial, healthcare, motor retail, and high-security environments, the business contin... ZIPC1_UKTJ

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ctrix or Azure Virtual Desktop, • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Deputy Manager – Children’s Residential Home Location: Middleton, Greater Manchester Salary: DOE Contract: Full-time | Permanent Start Date: Immediate About the Role We are looking for an experienced and motivated Deputy Manager to join a children’s residential home in Middleton, Greater Manchester. This role offers the opportunity to support the Registered Manager in running the home, ensuring a safe, nurturing, and structured environment for children and young people, with the view to become a Dual Deputy Manager. As Deputy Manager, you will play a key role in leading the care team, implementing care plans, and promoting positive outcomes for residents, while ensuring the home operates in line with Ofsted regulations and Children’s Homes Quality Standards. Key Responsibilities • Support the Registered Manager in the day-to-day running of the home., • Assist in implementing and monitoring care plans for children and young people., • Supervise and support residential care staff, providing guidance, coaching, and mentoring., • Ensure compliance with Ofsted regulations and safeguarding requirements., • Contribute to risk assessments, behaviour management plans, and incident reporting., • Maintain high standards of care, safety, and wellbeing for all residents., • Support recruitment, training, and performance management of staff., • Deputise for the Registered Manager when required., • Experience working in residential childcare, ideally in a senior or supervisory role., • Knowledge of Ofsted regulations and Children’s Homes Quality Standards., • Strong leadership and team management skills., • Excellent communication, organisation, and problem-solving skills., • Level 3 Diploma in Residential Childcare or equivalent; Level 5 qualifications desirable., • Competitive salary depending on experience, • Opportunities for professional development and training., • Supportive and inclusive working environment. We are committed to safeguarding and promoting the welfare of children and young people. All applicants will undergo enhanced DBS checks, reference checks, and safer recruitment procedures.

Graduate Property Manager Manchester, Didsbury (HQ) 24,906 Temporary, Full Time Closing Date - Thursday 30th April Assessment Day - Late May 2026 Final Stage Interview - June 2026 Role Overview Reporting to the Operations Manager, you will develop, co-ordinate and ensure delivery of a comprehensive generic housing management service to the Association’s Leasehold and affordable housing properties (included rented and shared ownership) and assist in the design proposals for new developments. you will provide a high-quality, responsive and value-for-money housing management service to our customers and an exceptional “first point of contact resolution” customer experience. What you’ll be doing as a graduate Property Manager at Great Places · To undertaking regular estate visits and monitoring of service contracts, addressing property and estate management issues ensuring that service is delivered proactively and taking steps to address any contract under performance. · To co-ordinate the delivery of a comprehensive leasehold, tenancy and estate management service to a defined neighbourhood or “patch” on a range of issues including rents and rent arrears, tenancy/leasehold management, anti-social behaviours and general housing advice developing effective prevention and intervention services. · Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, within budgets and in accordance with legislative requirements. · To be involved in the preparation of service charge accounts and budgets. · To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met; · To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies; · To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy · To undertake appropriate training and staff development. · To identify and develop individual contribution in the delivery of the Great Places competency framework What we are looking for.......... · Someone who will maintain strict confidentiality of sensitive information · Professionalism, integrity and respect for diversity · A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing · To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places; · A team player who brings a positive, helpful attitude · Someone open to learning and developing their skills and experience · A good listener who takes pride in detail and follow-through · Someone who is motivated by improving people’s lives · Develop an in-depth knowledge of properties and customers within the patch and focus on making connections with customers and other stakeholders. · To promote the range of tools to enable customers to manage their rent accounts independently and provide advice about the ways they can access financial help What you’ll need......... · A high level of attention to detail · Able to work as part of a team as well as on own initiative · Ambitious with a personal drive to succeed · Commitment to work in partnership with others for the benefit of Great Places · Personally positive and highly motivated · Professional and value led with integrity, inclusivity and respect for diversity · The ability to work well during periods of change or uncertainty · Willingness to learn and ambition to become a leader within your chosen field · Ability to build and maintain trust and respect · Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience. How we support you and your career at Great Places…. · A fully accredited qualification to aid in your development · Full equipment to help you perform best at your role · Dedicated time each week for studying and learning · Mentorship and line management from senior professionals · A warm, inclusive team where your ideas and growth matter · Access to our Growing Greatness talent programme including workshops, networks, and development activities · Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress

Agile Delivery Manager Salary: Up to £81,875Location: Manchester - Hybrid (2 days per month onsite) An esteemed organisation in Manchester one of the UK's largest regulators for medical practitioners is seeking an experienced Agile Delivery Manager to join their Information Systems team on a permanent basis. This is a high-impact role supporting enterprise systems critical to public trust and patient safety. You will lead delivery across three concurrent projects, managing established agile teams of 4-8 people per project, within a complex, highly integrated technology environment. The organisation offers a flexible hybrid working model (two days per month onsite), alongside an excellent benefits package including 30 days annual leave, 15% employer pension contribution, private medical insurance, and extensive learning and well being support. What you'll do • Lead and coordinate delivery across three parallel agile projects, managing risks, dependencies, and priorities, • Act as Scrum Master for multiple established teams, guiding delivery while adapting leadership style to different individuals, • Drive continuous improvement across ways of working, delivery performance, and team effectiveness, • Build strong working relationships quickly within a mature, well-established delivery function, • Work closely with Product Managers to refine backlogs, agree priorities, and publish clear delivery road maps, • Represent teams with senior stakeholders, providing clear, transparent communication on progress and delivery outcomes, • Support delivery across enterprise-scale systems, with strong focus on:, • Data integrity and governance, • System integrations and dependencies, • Stability within live production environments, • Contribute to and support system implementations and integrations affecting 2,000+ usersWhat you bring, • Proven experience delivering multiple enterprise-scale software projects concurrently, • Strong people leadership experience, managing 4-8 people per team across multiple delivery streams, • Excellent communication skills, with the ability to work effectively with diverse technical and nontechnical stakeholders, • Solid experience working with enterprise systems, data-critical platforms, and integrated architectures, • Hands-on experience with agile delivery tools such as Jira or Azure DevOps, • Ability to join an established team, build rapport quickly, and add value through influence and improvement, • Experience supporting delivery in large, regulated or public-sector environments is desirable Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Regional Director (Adult Care) Can be based anywhere within travel distance of Midlands, North West, Cambridgeshire • Competitive Salary: £65,000 - £75,000 plus up to 25% discretionary notice period. Transforming PLC is a leading UK provider of supported living and complex needs services, supporting adults with learning disabilities, autism, mental health conditions and behaviours of concern. We’re recruiting a Regional Director to lead the North Region. This role will drive service growth, quality, compliance, and operational excellence across multiple services. Key Responsibilities • Lead and grow services across the region, • Ensure high-quality, person-centred, trauma-informed support, • Deliver strong CQC compliance and regulatory performance, • Oversee Registered Managers and multidisciplinary teams, • Manage budgets, business planning, and commercial performance, • Senior leadership experience in health & social care or supported living, • Strong understanding of complex needs, autism, learning disabilities, PBS, safeguarding, • Proven ability to manage multisite services and drive high performance, • Excellent communication and stakeholder engagement skills, • Competitive salary + benefits If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Regional Director, Operations Director, Director of Care, Head of Operations, Area Director, Regional Operations Manager, Head of Supported Living, Service Director, Divisional Director, Registered Manager, Senior Operations Manager, Director of Adult Services, Clinical Services Director

Job Title: Quality Manager Location: Greater Manchester Reporting To: Operations Manager Hours: Monday to Friday, 39 hours (flexibility required) Type: Full-time Salary: Competitive About the Role This role is responsible for leading and developing the organisation's Quality Management System (QMS), ensuring products, processes, and systems meet internal, customer, and regulatory standards. Combining strategic leadership with hands-on shop floor presence, the Quality Manager will drive continuous improvement, manage ISO accreditations, and ensure quality issues are effectively resolved and prevented. Key Responsibilities Quality Management System • Own and improve the QMS, • Ensure compliance with ISO 9001 and ISO 14001, • Lead internal and external audits, • Maintain procedures, SOPs, and documentation, • Lead and develop the quality team, • Drive consistent standards across operations, • Analyse quality data (NCRs, scrap, rework, complaints), • Develop KPIs and dashboards, • Lead root cause analysis and corrective actions, • Act as key contact for quality issues, • Manage complaints and produce investigation reports, • Implement corrective and preventative actions Non-Conformance • Lead internal and external investigations, • Ensure NCR processes are followed and closed, • Work with production to reduce waste and variation, • Promote a proactive quality culture, • Introduce new tools, systems, and inspection methods Day-to-Day Activities • Review quality performance and trends, • Manage NCRs, complaints, and actions, • Conduct audits and shop floor checks, • Liaise with production and engineering, • Prepare reports for leadership, • Monitor improvement initiatives, • Experience in a Quality Manager or senior quality role in manufacturing, • Strong knowledge of ISO 9001 and audit processes, • Understanding of ISO 14001 (or willingness to learn), • Strong analytical and problem-solving skills, • Experience with root cause analysis, • Ability to manage customer relationships professionally, • Leadership experience Desirable • Background in fabrication, welding, or engineering, • Experience implementing QMS improvements, • Knowledge of Lean, Six Sigma, or similar, • Experience introducing ISO standards, • Opportunity to lead and shape the quality function, • Key role in a growing manufacturing environment, • High level of ownership and responsibility, • Culture focused on quality and continuous improvement About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit

Our Client, Trafford Council, is seeking an Adults Team Manager to join their Team. Fantastic payrate of £40 per hour! Are you an Adults Social Worker, passionate about making a difference in your community? Do not miss out on this fantastic opportunity! Responsibilities of this role: • Lead and manage a neighbourhood-based adult social work team, • Oversee Care Act assessments, care planning, and reviews, • Provide professional supervision, support, and performance management, • Ensure safeguarding duties are met and risks managed effectively, • Maintain quality assurance of casework and decision-making, • Manage resources, workloads, budgets, and service demand, • Work with health, housing, and community partners to deliver integrated care, • Drive strengths-based, person-centred practice and service improvement, • Must be a Qualified Social Worker, registered with Social Work England., • Must have a Social Work qualification (Diploma in social work, social work degree or equivalent), • Dedicated Recruitment Consultant., • Aftercare service delivered by Candidate Care Team., • Free CV building and Interview support., • Free DBS checks., • Weekly payroll., • PAYE payroll option with additional benefits including holiday pay, healthcare, pension plus more., • CPD contributions., • Access to full UK jobs market with top tier status across many public and private sector clients.

Senior Security Threat & Vulnerability Manager role at a leading UK telecoms provider. Own the end-to-end TVM lifecycle across hybrid on-prem/cloud environments: strategy, scanning, triage, remediation, and governance.? Lead Enterprise Threat & Vulnerability Management - Own the Cyber Frontline! Senior Security Threat & Vulnerability Manager My client is a leading UK Telecoms Provider looking for an experienced Threat & Vulnerability Manager to lead enterprise threat and vulnerability management across hybrid on-prem and cloud environments. * Own it all: From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? * Influence at scale: Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? * Tech-forward: Champion tooling, threat intel, and cloud-native TVM in a fast-paced telecoms environment. ? Essential: Enterprise TVM programme leadership, deep threat and vulnerability lifecycle expertise, stakeholder management, standards knowledge (ISO/PCI/TSA).? Desirable: DevOps/CI-CD integration, GRC tooling, CISSP/CISM/AZ-500 certification. InsightVM, rapid7, Qualys Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

COVER SUPERVISOR - FULL TIME, UNTIL JULY 2026STARTS APRIL 2025 Prospero Teaching is looking for a Cover Supervisor for an Ofsted Good Secondary school in Manchester. This is a perfect role for either an experienced Cover Supervisor or a recent Graduate considering applying for teacher training to obtain paid experience in a school. You will be supported by colleagues and management through the year. The school is a large mainstream Secondary School with a supportive cover team and teaching staff. The school is going from strength to strength and providing CPD throughout the year. You don't need to have a particular subject specialism, but a willingness to step in to all lessons and a positive attitude are essential. The position is open to both graduates and experienced cover supervisors. You would be based purely in one school for the year, covering all subjects (work will be pre-planned) and there is a huge amount of flexibility and adaptability required.CONTRACT/POSITION DETAILS Location Manchester Position Cover Supervisor Type of work Covering classes in absence of a Class Teacher Start date April 2025 Duration / Likely Duration July 2026 End date (if applicable) N/A Contract type - Temporary Full time/part time Full Minimum rate of pay Hours 8:15 am 3.30pm EXPERIENCE, TRAINING AND QUALIFICATIONS Recent Graduate, with a 2:2 or higher Previous experience working in a UK school Up to date Safeguarding training issued in the last yearTO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: Hold Right to Work in the UK Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional child related references If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. Prospero Teaching is able to offer the successful candidate: Free, accredited continued professional development courses including safeguarding and behaviour management In-house Training and Development Team IND-TA

Data Team Lead Manchester (Hybrid) £65,000-£70,000 Role Purpose An established, data-driven fintech organisation is looking for a Data Team Lead to guide a high-performing data engineering team. In this position, you will combine hands-on technical expertise with people leadership to deliver reliable, scalable and actionable data solutions across the business. Data is central to the company's product development, customer experience, decision-making and commercial operations. The organisation operates with a hybrid data landscape, blending mature enterprise data technologies with a modern, evolving Lakehouse-style architecture. This approach supports large-scale analytics, real-time data processing and advanced data science workloads. The successful candidate will play a critical role in shaping how the data platform evolves, strengthening analytics capabilities and maturing data engineering practices. You will ensure the business can continue to scale its use of data without compromising quality, governance or performance. Data Team Lead Skills • Proven experience leading and developing high-performing, collaborative data engineering teams, • Strong background working with real-time, event-streaming data platforms, • Expertise in designing and managing modern data platforms, including both relational databases and cloud-based architectures, • Advanced SQL and T-SQL skills, with the ability to optimise queries, transformations and analytical workloads, • Experience administering Microsoft SQL Server, including upgrades, security, maintenance, backup/recovery and performance tuning, • Hands-on experience with AWS data services covering storage, compute and managed platforms, • Skilled in building and maintaining ETL/ELT pipelines using tools such as SSIS, Matillion or similar, • Experience delivering reporting and data visualisation solutions (e.g., Tableau), • Practical knowledge of event-driven or streaming data ingestion and processing, • Understanding of IaC (Infrastructure as Code) and automated infrastructure management, • Experience working with lakehouse or modern cloud-native data architectures, • Knowledge of ELT methodologies and cloud-based transformation frameworks, • Familiarity with data lakes, object storage and large-scale analytical data processing, • Experience working with non-relational or semi-structured data sources, • Understanding of modern data modelling for analytics and reporting, • Awareness of machine learning workflows or advanced analytics use cases, • Understanding of networking, security and access control within AWS or Azure, • Significant experience in a senior data engineering or technical leadership role, • Passionate about modern data technologies and staying current with industry advancements, • Naturally curious, proactive and eager to continuously learn, • Enjoys designing and maintaining systems that support scalability and long-term growth, • Collaborative and supportive, with a desire to mentor and upskill others, • Flexible and willing to work across all layers of the data stack

Project Manager - DV ClearnceManchester12 Month Initial - Inside IR35 - Up to £650 pdMust Have Active DV ClearanceAre you an Project Manager that wants to work with one of the leading names in the Aerospace and Defence space? Do you want to help solve some of the Defence industries biggest challenges?This business is one of the most respected Design, Engineering and Project management companies across the globe.On offer is the chance to join an elite team of people that are considered best in class, although this is a contract position they still heavily invest in training and progression of their staff to make sure that everybody can perform to the best of their abilities.As defence becomes one of the leading areas of investment in the world, this company has remained as an industry leading due to its cutting edge technology and a undying commitment to staying ahead of the curve. THE ROLE: • Oversee the BA team and help them solve challenges when dealing with new clients, • Help plan and map the roadmap, and liaise with clients to offer the best solutions, • Develop and implement the future digital transformation road map, • Support the Head of IT, • Experience in Agile Project Management Reference:BBBH24794 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Digital Data Director / Consultant, Data Architecture, Data Engineering, Azure, Fabric, Databricks, Manchester, Hybrid Digital Data Director / Consultant required to work for a highly ambitious and fast-growing Consulting function, based in Manchester on a hybrid basis. The expectation is to be in the office circa two days per week and the rest from home. Please read in full before applying… We need someone who is a seasoned Data Architecture and Engineering specialist…not someone who has “done a bit of data”. This requires someone who has operated at Director level in some consulting background, someone who has the gravitas to face-off to senior stakeholders, shape work, originate opportunities and help take clients on a proper data journey. You will be joining a rapidly maturing Digital Consulting team that works across the United Kingdom, where the work is genuinely varied, fast-paced and focused on helping clients use digital technology to create real business outcomes. You will report into a Partner and will play a major part in leading, growing, mentoring and shaping the team around you. This is ideal for someone who is commercially minded, confident, curious, comfortable with ambiguity and genuinely enjoys solving complex business and data problems…not just producing technical artefacts for the sake of it. You must enjoy working with people and influencing outcomes, not hiding behind documents or code. Read on for more details… Skills and experience required: • A strong professional network across the United Kingdom and a demonstrable track record of originating, shaping and converting consulting opportunities for Data, Analytics and Artificial Intelligence projects, • Ideally Big 4 Experience, which would be preferable, • Strong consulting experience that includes solution development, proposal creation, commercial negotiation and building trusted adviser relationships with senior-level clients, • Proven ability to lead technical teams and data projects, with excellent coaching and mentoring skills, • A collaborative, pragmatic and client-centred mindset, with the ability to translate business problems into compelling data-led solutions, • A natural problem solver with intellectual curiosity and an agile, forward-thinking outlook, • A strong understanding of the real challenges businesses face today, and how digital and data technologies can genuinely enable change and transformation, • Significant experience in data architecture and data engineering, including building data platforms and working with cloud technologies such as Microsoft Azure, • Good grounding in programming and data engineering languages and frameworks such as Python, SQL, Microsoft Fabric and Databricks, • Certifications in relevant cloud and data technologies (Azure etc.) would be beneficial

Agile Delivery Manager Manchester - Hybrid (2 days per week on site)Permanent - up to £60,000 dependant on experience Harvey Nash is proud to be partnered with a market leading Sports and Entertainment organisation, based in Manchester on the recruitment of a permanent Agile Delivery Manager. The successful Agile Delivery Manager will be responsible for ensuring high-quality, predictable, and outcome-focused delivery across one or two Agile teams within a fast-paced, regulated environment. Working closely with Product Owners, Engineering Leads, and stakeholders, the ADM drives team-level flow, supports effective planning and execution, and ensures that teams operate using consistent Agile practices aligned to organisational standards. This role focuses on hands-on delivery management, removal of blockers, management of dependencies and uplifting team performance, while escalating cross-team or systemic issues to the Agile Delivery Lead. ADMs play a key role in embedding best practices, supporting responsible gambling compliance, and enabling teams to deliver customer value efficiently and safely. Agile Delivery Manager Responsibilities:Team-Level Delivery & Flow • Manage day-to-day delivery across one or two Agile / Scrum / Kanban teams, ensuring predictable and sustainable flow., • (Optionally) facilitate Agile ceremonies (stand-ups, planning, refinement, reviews, retrospectives) and ensure teams follow agreed ways of working., • Work with Product Managers to support effective backlog management, planning, estimation, and prioritisation. Work with Engineering Managers to ensure solutions are created for the backlog items., • Build strong working relationships with Engineering, Product, and other Technology teams to ensure alignment on goals and delivery expectations., • Facilitate communication within and outside the squad, ensuring clarity of progress, risks, and decisions., • Track and report on team health, delivery progress, risks, and metrics such as initiative level WIP, cycle time and throughput., • Use data-driven insights to highlight improvement opportunities and work with the Agile Delivery Lead to implement enhancements., • Support delivery of work in line with compliance, regulatory, and responsible gambling obligations., • Promote Agile principles and help teams become more self-organising and high-performing., • Coach team members in Agile practices, fostering collaboration, accountability, and transparency., • Experience managing delivery for one or more Agile teams in a digital or technology environment., • Strong understanding of Scrum, Kanban, and Lean principles., • Ability to drive team-level delivery cadence, predictability, and continuous improvement., • Proven experience identifying blockers, managing risks, and supporting cross-functional collaboration., • Confident communicator able to work with Product, Engineering, and business stakeholders., • Data-driven mindset with familiarity in agile metrics such as throughput, cycle time, and DORA., • Experience supporting delivery in regulated industries (e.g., gambling, fintech, gaming)., • Strong problem-solving skills and ability to stay calm under pressure. If you're passionate about Agile Delivery and want to make a measurable difference, we'd love to hear from you. Please apply directly online, and if your application is successful, one of the team will be in touch. Always use these settings

Employer Description RICOMAN is a UK lighting manufacturer specialising in commercial interior solutions for workplaces and commercial environments, designing and supplying both standard and bespoke lighting across the UK and UAE. The business works closely with designers, contractors and wholesalers, operating in a highly collaborative environment that connects sales, technical, production, warehouse and supplier teams. As a growing company, effective coordination of materials, production and lead times is essential, and they offer strong opportunities for employees to grow as the business continues to expand. Join us at RICOMAN and help power the future of smart, sustainable lighting by turning data into decisions that drive real impact. Responsibilities: • Coordinate purchasing, materials planning, and production workflows., • Manage order requirements: what needs to be built, ordered, and delivered on time., • Use Unleashed for purchasing, stock control, BOMs and supplier management., • Use Monday.com for job tracking and production scheduling., • Strong planning and organisational ability., • Good communication skills across multiple teams and departments., • Confident working with systems, data and Microsoft Excel., • Ability to problem solve and identify issues early., • Naturally organised, proactive and forward thinking., • Able to work independently while collaborating with different teams., • Enjoys structure, planning and keeping workflows running smoothly., • Spots potential problems before they arise., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday – 9.00am to 5.30pm Benefits: • £28,000 – £30,000 salary depending on experience, • Company pension, • On-site parking, • Opportunity to progress into roles such as Production Planner, Supply Chain Coordinator or Buyer’s Assistant., • Potential to take on greater responsibility as the business continues to grow., • Development into managing full purchasing or production planning cycles., • Become a key part of the operational structure supporting business scaling.

Senior Product Manager Overview This organisation is building a suite of innovative payment products, including a digital wallet, contactless solutions, and payment processing tools. Role Purpose We are looking for a Senior Product Manager to lead the product area, owning the customer-facing mobile wallet experience. This role focuses on how the wallet works end-to-end - from onboarding through to daily usage - ensuring a seamless, reliable experience delivered through mobile releases. You will: • Own and evolve the current wallet experience, • Lead the rollout of a new wallet version from early testing through to full release, • Operate effectively in a regulated, real-world environment, • Bring structure and clarity to ambiguous problem spaces This role suits a strong generalist Product Manager who takes ownership, focuses on outcomes, and can navigate complexity. Key Responsibilities Product Ownership • Customer signup, onboarding, and account setup, • Wallet balances, availability, and transaction history, • Core wallet actions (load, withdraw, transfer, account management), • Wallet states, statuses, and user-facing outcomes, • Representation and clarity of payment activity within the app, • Ensure wallet behaviour aligns with regulatory requirements across jurisdictions, • Translate compliance and risk requirements into clear product experiences, • Own the roadmap and backlog for the wallet, • Lead the development and rollout of the next-generation wallet experience, • Define priorities and translate ambiguous inputs into clear deliverables, • Collaborate closely with engineering and design teams, • Deliver improvements through incremental, well-managed releases, • Plan around mobile release processes (versioning, approvals, rollouts), • Ensure features are production-ready, including documentation and support handover, • Engage stakeholders across the business, • 4+ years’ experience as a Senior Product Manager, • Proven ownership of a customer-facing product or feature area, • Strong collaboration with engineering teams on systems, flows, and trade-offs, • Ability to balance user experience with operational and regulatory constraints, • Experience with mobile, platform, or API-driven products (desirable, not essential), • Strong ownership mindset with a focus on outcomes, • Experience within financial services or regulated environments, • Competitive salary, • Private health and dental care for you and your family, • Pension scheme, • Life assurance, • 26 days holiday plus bank holidays, • Professional development support, • Employee assistance programme, • Wellbeing and team events

We are seeking an experienced Team Leader to join our Supported Living Service in Trafford. This role involves leading a large property with 7 service users, providing support with all aspects of daily living. The position is full-time, requiring participation in an on-call rota that includes weekends and bank holidays. Day-to-day of the role: • Oversee the daily operations of a busy supported living service., • Ensure high-quality care and support are consistently provided to service users., • Lead and motivate a team of support staff, promoting a positive and proactive work environment., • Monitor and evaluate service delivery, implementing improvements as necessary., • Participate in the development and implementation of care plans., • Ensure compliance with all relevant regulations and standards., • Minimum of NVQ Level 3 or equivalent in Health and Social Care or Leadership and Management., • NVQ Level 5 in Health and Social Care or Leadership and Management is preferable but not essential., • Proven experience as a Team Leader in a similar setting., • Strong leadership and people management skills., • Excellent communication and interpersonal skills., • Ability to handle multiple tasks and make decisions in a fast-paced environment., • Competitive hourly rate., • Comprehensive training and development opportunities., • Supportive and inclusive work environment.

Children's Home Registered Manager Crumpsall Manchester Lancashire M8 We have an established Organisation looking to set up a in Crumpsall, Manchester, supporting up to 3 8- to18 year olds with EBD SEMH and challenging behaviour. The group are passionate about Children's care, they are looking to build a therapeutic and safe environment for the children and young people. There will be full support given to the by the Directors and RI. We are looking for a dynamic leader – someone who is tenacious and passionate, with the ability to connect with those they meet and build meaningful and productive working relationships. If you have experience supporting vulnerable children ,you are qualified and looking for career progression this exciting new opportunity could be for you! Registered Manager Salary and Benefits • Competitive annual salary up to £65k dependent on experience., • Ability to demonstrate reasoning, numeracy, literacy and technology skills to required standard., • Ability to work as a team, working closely with colleagues and other agencies., • Ability to solve problems., • Able to work within the principles of the Children’s Act., • Demonstrate a sound working knowledge of Child Protection Issues and Procedures., • Sound knowledge of Children’s Homes procedures and relevant issues., • Ability to exercise authority., • Proven leadership and management abilities., • At least 18 months working experience as a Registered Manager or Deputy Manager in a Registered Children’s Home where the rating of their home is good to outstanding, • A minimum of two years’ experience at senior level in a Children’s Home., • Experience working with Children who have Mental Health, Emotional & Behavioural difficulties, • Have a very good understanding of the children’s homes regulations and quality standards, 2015, • Has a strong track record of achieving “Good” or “Outstanding” outcomes with Ofsted, • Demonstrates strong leadership, compliance, and safeguarding knowledge Contact Mick Hull Fieldview Care Recruitment Solutions

Quality Manager – Electronics Wythenshawe Full-Time Hybrid Working Available Ready to Own Quality? We’re looking for an experienced Quality Manager – within Electronics to take the lead on our Quality Management System and raise the bar across our electronics manufacturing operations. If AS9100 makes you smile, ISO standards are your second language, and continuous improvement is your comfort zone — keep reading. This is a hands-on leadership role where you’ll shape quality strategy, drive compliance, lead audits, and champion best practice across the business. What You’ll Be Doing • Leading and evolving the Quality Management System (QMS), • Integrating AS9100 and ISO 14001:2015 into the existing QMS, • Ensuring ongoing compliance with AS9100, ISO 9001:2015, ISO 14001:2015, and ATEX, • Planning and managing internal & external audits, • Acting as the main contact for customer and certification body audits, • Driving CAPA processes and structured root cause analysis (8D and beyond), • Developing and tracking quality KPIs, • Supporting supplier quality alongside Supply Chain, • Reviewing and drafting quality documentation, procedures, and work instructions, • Leading and mentoring quality team members (where applicable), • Ensuring regulatory and Health & Safety compliance, • Championing continuous improvement across production What You’ll Bring, • Several years’ experience in electronics manufacturing quality management, • Strong working knowledge of AS9100 and ISO standards (9001 & 14001), • Understanding of ATEX requirements, • Experience managing audits and certification processes, • Lead Auditor training (advantageous — training can be provided), • Practical experience in root cause methodologies (e.g., 8D), • Solid understanding of electronics production & quality control, • Knowledge of FMEA, PPAP, Process Flow Charts & Process Planning (desirable), • Strong analytical thinking and problem-solving skills, • Confident communicator with natural leadership ability Education, • Degree in Electronics Engineering, Quality Management, or related technical discipline (preferred), • Quality certifications (e.g., Lead Auditor) advantageous What’s In It For You?, • Competitive salary, • Hybrid working (subject to operational agreement), • Professional development & structured training matrix, • Clear progression opportunities, • Company pension, • Cycle to Work & Tech schemes, • Instant discount scheme, • Paid volunteer day, • Extra annual leave on your birthday, • Company events, • Free on-site parking, • Modern mobile app–based HR system If you’re passionate about standards, driven by improvement, and ready to take ownership — we’d love to hear from you. Please apply with your most recent CV and be able to demonstrate your experience within this area.

Daytime Healthcare are assisting an adults care home who are looking for a Registered Manager to join their team in Urmston, Manchester. The role of the Registered Manager encompasses overall operational responsibility for the service, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. You will be managing 2 fully accessible 4-bedroom bungalows, for adults who are living with complex physical disabilities and learning disabilities. The individuals require support with physical and sensory impairments. Some have communication difficulties, moderate to severe learning impairments, and physical and mental health needs and/or Autism. Responsibilities: • Monitor and support person-centered services within your area., • Ensure staff actions support care, protection, well-being, and regulatory compliance., • Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management., • Manage budgets and staff deployment effectively. We require an experienced manager, including someone that has experience with complex physical disabilities and learning disabilities. Apply today!

You're not just anyone. From every day life, to changing someone's world. Job Description Lead with Purpose. Make a Meaningful Impact. Grow with Lifeways. Are you an experienced Support Worker ready to take the next step in your career? Lifeways is offering an exciting opportunity to become a Team Leader across two welcoming supported living services in Tameside, Greater Manchester. You’ll work alongside our Service Managers to lead dedicated teams, delivering life-enhancing support to adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions. Your Role as a Leader Who Inspires • Lead and motivate Support Workers to deliver high-quality, consistent support, • Promote independence and wellbeing in every aspect of care, • Support individuals with daily living, appointments, hobbies, and community engagement, • Maintain accurate records and ensure personalised support plans are followed, • Conduct staff supervisions, interviews, and ongoing development Our supported living services in Tameside are part of Lifeways’ recent expansion in the North-West, with 10 new locations mobilised in 2025. These services offer safe, comfortable environments tailored to the needs of the individuals we support. Each property is designed to promote independence, community involvement, and personal growth, with features such as assistive technology, communal spaces, and access to local amenities. Tameside is a well-connected borough in Greater Manchester, offering a mix of urban and green spaces, excellent transport links, and a strong sense of community. Our services are located in areas close to shops, healthcare facilities, and leisure opportunities. What You Bring • Experience as a Team Leader, Senior Support Worker, or Support Worker with a strong track record, • NVQ/QCF in Health & Social Care (or equivalent) is advantageous, • Strong communication, written, and IT skills, • Full-time: 37.5 hours per week, • Shifts between 8:00am and 10:00pm, Monday to Sunday, • Flexibility is essential to meet the needs of the people we support across both services At Lifeways, your contributions matter. You’ll be part of a team that recognises your efforts, celebrates your achievements, and creates space for your ideas to shape the way we support others. Being Supported Every Step of the Way We invest in your growth and wellbeing through structured development, funded qualifications, and a culture of continuous learning. You’ll be supported by colleagues and leaders who care about your success. What We Offer • Over £2,000 in annual rewards and benefits, • Funded Health and Social Care qualifications, • Free DBS check, • Cycle to Work Scheme (up to £1,000), • Gym discounts (save up to £192/year), • Eye care and health cash plans, • 10% discount at B&Q for all team members, • Access to the Blue Light Card, • £200 for every successful employee referral, • 3% employer pension contribution, • 8 paid training days per year We believe in equal access to opportunities and strive to create a workplace where everyone feels valued, supported, and empowered to make an impact. Our inclusive culture is guided by our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal (CHOICE). Apply Today Join Lifeways and be part of a team that truly makes a difference. Take the next step in your care career — we’re excited to meet you! LWGNW