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Head of Complaints - Financial Planning & Wealth Management. IDEX Consulting are working in partnership with a leading Financial Planning Group who are in the process of bolstering their compliance team and have numerous newly created opportunities within the division, including a Head of Complai...

Food Industry Complaints Administrator. You will need to have a solid understanding of food manufacturing legislation and experience in complaints management. In this key position, you’ll manage customer complaints from start to finish, ensuring timely and satisfactory resolutions. You’ll work co...

Experience:Administrative: 3 years (required)legal disrepair cases: 2 years (required)Complaints Officer: 2 years (required)Experience working in a housing association or councilContract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pmNEXT STEPS: In-person inter...

Food Industry Complaints AdministratorMonday- Friday *No Sponsorship Available & No PSW Applications will be progressed* A brand-new role for the business, a stand- alone position where you will need be a problem-solver with a passion for delivering exceptional customer service. You will need to ...

They currently have several exciting opportunities to join the team as a Complaints Handler, starting as soon as possible. Duties of the role will include:- · Case manage and investigate customer complaints · Be accountable for all customer contact throughout a stage 1 complaint via telephone, le...

Complaints Assistant Temporary, 8 weeks+£17 Umbrella KentHamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. ...

What will you do in the role? * Managing and coaching a team * Undertaking a review of the complaints process and identifying areas that need improving * Implementing changes to set the team up for success moving forwardWho would excel in this role? * Experience of managing and coaching a com...

Our mission relies on a team full of inspiring people, and we're looking for a Customer Complaints Advisor will lead the daily operation of the complaints function, ensuring adherence to regulatory guidelines and business requirements. Here's why you'll love the Customer Complaints Advisor role. ...

Case manage and investigate customer complaints. Previous experience with complaints handling would be advantageous, but customer service experience will be an essential requirement for this role. ...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

This is a permanent position for a Head of Serious Further Offences and Complaints with the North East Performance & Quality Team. The successful candidate will undertake line management of Reviewing Managers within the team, and be responsible for the oversight and assurance of SFOs, Complaints ...

As a Complaint Handler, you'll investigate complaints within our credit card complaint team, taking ownership of the end to end process to complete the investigation. If we receive a high volume of relevant applications, we may choose to close the advert earlier than the advertised date, please e...

Caseworker (Kent & Sussex). FEC is seeking a dedicated and highly motivated Caseworker - Op Nova in Kent & Sussex to join our team. ...

Educated to degree level in computing science with relevant workplace experience and/or Possess extensive investigatory experience, knowledge of Computer based evidence gathering and computer investigation, technical knowledge of dismantling and re-assembly of computer systems, knowledge of file ...

Senior Quality & Compliance Officer - London or Bicester. We are looking for a dedicated and organised Senior Quality & Compliance Officer to support the day-to- day planning, review and development of our Quality Management System and associated project delivery, anti-bribery and quality assuran...

Account Handling a diverse portfolio of specialist and corporate clients, managing complex insurance programmes with £1bn+ sums insured. Proven experience in insurance account handling, preferably within a brokerage environment. ...

Responsibilities for the Compliance Officer include:. Requirements for the Compliance Officer include:. Regulatory Compliance: Maintain and improve policies and procedures in line with FCA rules, ensuring robust frameworks for Consumer Duty and vulnerability in advice. Oversight and Monitoring: M...

The business is big on developing talent, and this role has been created with that in mind - it’s ideal for an account handler, broker or underwriter to make the step into an Account Executive role with a structured training plan and full support. This role is tailored for professionals seeking t...

A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle. Daily management of your team and conducting team meetings. Previous experience in a Team Leader role, ideally within a sales-based environ...

As a Senior Customer Service Advisor, you will be responsible for delivering impeccable client service, supporting the day to day operations of the Head Office Customer Service Team and act as an ambassador of our brand. We are currently recruiting for friendly and confident Senior Customer Servi...

Senior Technical Claims Handler (Large Loss). As Senior Technical Claims Handler working within the Large Loss Team. Managing claims caseload, in accordance with the Group philosophy, claims handling procedures and service levels. Strong technical knowledge and, where applicable, the application ...

Are you an experienced Claims Handler seeking a new challenge with a team that excels beyond industry standards?Our client boasts over a century of combined claims expertise, providing you with the opportunity to grow, broaden your knowledge across diverse insurance products, and pursue professio...

As a Complaint Handler, youll investigate complaints within our credit card complaint team, taking ownership of the end to end process to complete the investigation. If we receive a high volume of relevant applications, we may choose to close the advert earlier than the advertised date, please en...