Complaints jobs in SwintonCreate job alerts

Associate, Complaints – UK Transfer Agency Operations At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Associate, Complaints to join our UK Transfer Agency team. This role is located in Manchester, UK . In this role, you’ll make an impact in the following ways: • Investigate and resolve complaints received for our clients, attempting early resolution of the complaint where appropriate, • Own resolution of the complaint, including drafting the final response and arranging compensation where appropriate, • Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable, • Escalate any high priority or high risk complaints to manager and analyze data to monitor performance and drive continuous improvement To be successful in this role, we’re seeking the following: • Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor's degree may be beneficial, but not necessarily required., • 3-5 years of total work experience preferred but we will consider less experienced candidates., • Experience in a financial services operational area and/or oversight handling preferred. Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Dealing with any customer complaints in a professional manner recognising the need to escalate where required. Achieving set KPI's and Customer Service Levels and Standards. Customer Service Advisor skills:.

X1 Sales and Lettings is a successful and rapidly expanding business covering Sales, Lettings, Property Management and Block Management with offices in Liverpool, Leeds, Manchester and Kent, an expert qualified team base of over one hundred and forty team members and a managed portfolio of over 5000

Appointment of Independent Member Our client’s Standards Committee deals with matters relating to the conduct and ethical standards of its elected and co-opted members. The Council is looking to appoint a replacement Independent Member to the Committee. One of the two Independent Members will be required to chair meetings of the Committee. An allowance of £1,091 per annum is payable in respect of this role. The allowance will be £2,103 if you are appointed to be the Chair of the Committee. An interest in standards in public life, an ability to be objective and impartial, as well as good analytical, decision-making and communication skills are essential for this role. For full details about the role and how to apply, along with further information about the Council’s Standards Committee, its Code of Conduct and Arrangements for dealing with complaints against Councillors, click apply. All applications must be received by 4.00 p.m. on the 30th of September 2025.

If you have the relevant experience and are looking for a new challenge, please apply today and we'll be in touch! Customer Solutions Specialist - Manchester £26,000 Role Description In a fast paced, global business, provide a super-duper service to new and existing clients throug

Experienced Customer Services Manager with strong initiative and a commitment to excellent service. Handle a range of customer-facing inboxes, adjusting tone to align with brand or event requirements, and respond to queries and formal complaints. Address all customer inquiries through social media p

Associate, Complaints UK Transfer Agency Operations.At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets.Ev

You will be responsible for reviewing the themes and trends of service complaints and use this data to drive training improvements across the service. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employ

We’re not going to bore you with buzzwords like “fast-paced environment” or “blue-sky thinking.” Here’s the deal: We make food. A lot of it. It’s flying off the shelves. And we need someone who knows how to keep standards tighter than a lid on a jar that won’t budge. This role is for a Quality Assurance Manager with backbone. You’ll take full ownership of quality across the site—from raw material intake to final product leaving the building with a smile and a certificate of analysis. No hiding behind spreadsheets here. This is hands-on, sleeves-up quality leadership. You’ll run the QA team, manage the labs, keep the paperwork legit, and make sure we stay several steps ahead of any pesky auditors or customer complaints. What you’ll actually do: • Lead and develop a small-but-capable QA team, • Own HACCP, BRC, and retailer audits like a boss, • Create sampling plans that work in the real world, • Deal with deviations like they owe you money, • Ensure all quality systems and lab records are as clean as your conscience, • Influence production teams without shouting or bribing (though we’ve tried both) You’ll be the person who sees the problem coming before it arrives, corrects it before it escalates, and documents it before anyone else has even noticed. What we’re looking for: • Degree in Food Science, Microbiology, Chemistry, or similar, • Experience in a food manufacturing QA or technical role, • Deep understanding of BRC and retailer CoPs, • Someone who’s confident, credible, and doesn’t rely on five PowerPoints to make a point, • Big on detail, low on drama We’re not naming the product here. That’s deliberate. If we tell you what we make, you’ll think you know the business. You don’t. Not yet. But if you’re curious, experienced, and ready to step into a role where you’ll have real influence—then we should talk. Salary? £42k. Enough to make your mates in non-food QA wonder why they’re still doing it. No endless forms. No waffle. Just send your CV and we’ll take it from there.

X1 are looking for a fast paced, professional and highly organised person to join our friendly, vibrant and successful team as our Complaints Manager in Manchester on a fixed term basis for 12 months maternity leave cover.

Were looking for a proactive Complaints Handler with sharp analytical skills to resolve customer complaints swiftly and effectively, while driving service excellence. In this key role, youll investigate and respond to complaints professionally and in line with our processes, identify areas for impro

Administrator/Coordinator - Overseas Chargeable Patients Service. Saint Mary’s at Wythenshawe Hospital are looking to recruit a Coordinator for the Overseas Visitors and Chargeable Patients Service. Raise invoices, respond to queries and complaints, and liaise with trust staff and external bodies

DEKA R&D has an immediate opening for a Product Complaints Engineer - Team Lead to work in a dynamic Medical Device Research and Development environment. The position reports to the Product Complaints Manager. Will lead a small team of Product Complaints Engineers focused on one or more of DEKA’s

You will work closely with the Head of Quality (HoQ), Deputy Head of Corporate Quality (DHoCQ), and QA Managers to maintain the Quality Management System (QMS) and oversee its core processes and procedures, including Deviations, Change Controls, Complaints, CAPAs, and OOS. We have a fantastic opport

Act as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated. This role will require a DBS Disclosure check, the

The following qualities are considered essential for the post of registered manager:. To investigate complaints, take appropriate action, and report to the registered owner and/or Local Authority or the CQC. To be responsible with the registered owner for the efficient running of the domestic charac

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.

As Head of Complaints, you will take overall responsibility for the effective management, oversight, and resolution of complaints across the firm. You will ensure that all complaints are handled fairly, promptly, and in line with FCA rules and industry best practice. Lead the complaints team, provid

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. We are seeking a flexible and motivated individual to provide high-quality administrative su

The Senior Housing Complaints & Quality Officer will lead a small team to effectively manage and prioritise complaints cases to a conclusion, offering advice and support to colleagues in relation to more complex cases. Have a deep understanding of statutory requirements and relevant legislation, inc

We're looking for a Drainage Design Team Leader to join our Design team based in Salford.You'll utilise your extensive experience in delivering successful flood, water management, and drainage projects to achieve exceptional outcomes for a diverse range of clients, including National Highways, loca

We are unable to consider skilled or student visa applicants or offer sponsorship.CareTech is a person-centred Care Company, which provides quality of care to adults.We enable adults with complex needs to make their own life choices, and to develop confidence and independence to live, learn, thrive

Care and Support - Amberley Care Home.Amberley Care Home is situated in the beautiful, historic town of Sale, providing Residential, Dementia, and Respite care for 72 residents.We are looking for compassionate and dedicated Care Assistants to join our team and help deliver outstanding care.Whether y

Shift Pattern: 1 on 2 off basis including sleep ins.At Cambian, you’re not just working - you’re shaping futures, furthermore as a Team Leader, based within Bolton every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.A simple "How was your day?",

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

Neighbourhood Team Leader .Hours of Work: 35 per week .Salary: £41,142 - £43,341 .Closing date: 7th September 2025 .Interviews: To be confirmed .At MSV Housing, we’re passionate about creating safe, high-quality homes and thriving communities — and our Neighbourhood Te

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Babergh and Mid Suffolk District Councils Address: Stowmarket, Suffolk IP14 5ATSalary: £37,280 - £44,075 per annumHours: Full time, 37 hours per weekContract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally.Join our teamWe are

Personal Injury Claims Handler | £23.Bolton Intro: Looking for a new role where you can progress your career, be rewarded for hard work, and enjoy a supportive culture? Were hiring experienced Personal Injury Claims Handlers to join our expanding team in Bolton.About the Role:? Personal Injury Cla

Job IntroductionFactory Cleaner – Food ProductionHourly rate £12.Shift Pattern07:00-18:00 working 7 days in every 14 days with every other weekend off, working 37 hours per weekWeek 1: Monday, Tuesday, Friday and SaturdayWeek 2: Sunday, Wednesday and ThursdayWhy 2 Sisters?When you join 2 Sisters,

Cleaner/strong/ppstrongLocation/strong: Bolton/ppstrongSalary/strongstrong: /strong£24,570 per annum/ppstrongJob title: /strongCleaner/ppA fulfilling and exciting opportunity available for a strongCleaner/strong to join our Association.The Cleaner will be based in our offices in strongBolton.Adulla

Customer Service Advisor (Darlington Contact Centre, Darlington, United Kingdom)Where: DarlingtonFull time: Permanent Salary: £25,087.Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Ser

As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers.With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.Now, we're happy

Apprentice Customer Service Advisor (Endeavour Sheffield, Sheffield, United Kingdom) Where: Plusnet SheffieldFull time: PermanentSalary: £21,620 per yearStart Date: 27th Oct 2025The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want

Transform Lives as a Children's Residential Support Worker What if your job could change someone's life? That's exactly what you'll do as a Residential Support Worker at Wilderness Way.Whether you're bringing experience or looking for a brand-new challenge, this is your chance to make a real impact

Customer Service Advisor (Merthyr Contact Centre, Merthyr Tydfil, United Kingdom)Full time: PermanentSalary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commissionLocation: Merthyr Tydfil Contact CentreAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHAre you someone who

Job Title: Healthcare Assistant Location: Wirral, Liverpool Payrate: £13.Hours: 8 to 8, Days & Waking Nights Requirements: - Must be flexible Note: We Do Not Offer Sponsorship.About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort

Customer Service Advisor - Warrington (Warrington Contact Centre, Warrington, United Kingdom)Where: EE Warrington Contact CentreSalary: 37.Hours Per week (Full time) - £25,087.Shift Pattern: 12 Hour shift pattern, with every other weekend off! Start Date: 3rd November 2025 Why this job matt

Clinical Development (Contract).Employment type: Contract / Freelance ~ 12-16 month contract (possibility of extension).We are seeking a highly skilled and motivated Principal Investigator (PI) to join a leading clinical research organization dedicated to advancing innovative medical treatments.This

Customer Service Advisor (Contact Centre (EE), Newcastle, United Kingdom)Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.Start date: October 2025 onwards Why this job matters Are you someone that has a wealth of life experience

Motor Claims Handler – First Notification of Loss (X4 positions).This role is a fantastic combination of sales & motor enquiries whilst being based in a leading law firm, who have been operating for over 20 years in the legal sector.The first word that springs to mine with this business –.This i

Alarm Call HandlerNewcastle, NE12 8BUVerisure Services are a leading security company with new career opportunities.We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.When a customers alarm triggers, our specially traine

We are currently recruiting for Investigative Consultants based in Lincolnshire.Sole Trader, Ltd company or via Umbrella company (further information attached).Full-time, part-time & compressed hours available.Multiple locations across Lincolnshire.We are currently seeking Investigative Consultants

Alarm Call Handler (Nights)Newcastle, NE12 8BUSalary: Starting £24,500 increasing to £26,500 with role progression plus £6,400 night shift allowance.Up to £1,200 performance & attendance bonus.Shift Pattern:Set shifts of 8:15pm - 7am and 9pm - 7am between Monday to SundayHolidays:23.

We are looking for an experienced Private Cleaner in Knutsford (24-30 hours per week).The Successful person will have a host of domestic cleaning experience and worked with high profile clientele in previous roles.The role will undertake day-to-day cleaning tasks around a large residential property.

Join Ocado Logistics as a Freezer Warehouse Operative!Find your crowd, come be part of the Ocado Logistics Andover family.Here at Ocado Logistics in Andover its all go.Go for friendly, welcoming teams.Go for a great work/life balance.And go when you join us as a Warehouse Freezer Operative, where yo

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict compliance