Customer care jobs in RugbyCreate job alerts

Role: Warehouse Site General Manager - 3PL Contract Logistics Company: Leading Global 3PL Contract Logistics Provider. Location: Rugby, Warwickshire, CV21 2JR Salary & Benefits: £85,000 - £95,000 + Company Car Allowance, Bonus & Package. The Company Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in Rugby. Our client, a leading global 3PL contract logistics provider are actively sourcing an experienced Warehouse biased General Manager with reputable experience across 3PL operations or fast paced Retail / E-Commerce. This is an urgent requirement with a go-live pending therefore on this occasion a candidate available at a reduced or immediate notice period would be looked upon favourably. The Role The Warehouse Site General Manager will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Rugby, Warwickshire. This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation. Key Responsibilities • Reporting Line: Reporting to the UK Logistics Director., • Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects., • Team Management: Lead and develop a high-performing, collective site operational team (up to 700+ employees) through managerial direct reports., • Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction., • Commercial Responsibility & Budget Management: Develop and manage the operational site budget in excess of +£30m, ensuring financial objectives are achieved while maintaining service & quality., • Performance Metrics: Continue to evolve the sites approach to KPI's, whilst ensuring new site standardisation., • Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice., • Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness., • Innovation: Support the business appetite in time to drive innovation, Automation & Robotics along with the adoption of new technologies to improve operational efficiency and customer satisfaction., • Supplier Relationships: Play a key role in managing the UK commercial customer relationship, along with key suppliers and third-party service providers to ensure timely and cost-effective services. The Candidate The successful candidate for the Warehouse Site General Manager opportunity will have the following skills and experiences: • A Logistics Distribution and Supply Chain Background - Essential., • A minimum of 5+ years General Manager / Senior General Manager / Regional General Manager / Head of Operations or even Operations Director experience - Essential., • Proven 3PL Warehousing experience required -Advantageous., • Exposure to a successful & sizeable start up operations - Advantageous., • Previous budgetary responsibility across medium to large sized DC operations in excess of +£30m - Essential., • Awareness to Semi-Automation & Robotics -AMR's,AGV's - Advantageous but not essential., • Strong leadership and team management skills, with a track record of developing high-performing teams - Essential., • Prior commercial knowledge of the UK logistics and warehousing market - Essential., • An individual truly excited by large scale growth challenges - Essential., • Commutable to Rugby area 5 x days per week - Essential. The Package • Salary - £85,000 to £95,000., • Company Car Allowance., • Company Bonus Scheme., • 25 Days + 8 Bank Holidays., • Pension Contributions., • Private Health Care., • Annual Salary Life Assurance., • Plus, additional company benefits.

Role: Warehouse Operations Managers (x2) - 3PL Contract Logistics Company: Leading Global 3PL Contract Logistics Provider. Location: Rugby, Warwickshire, CV21 2JR Salary & Benefits: £55,000 - £65,000 + Holidays, Pension & Benefits. The Company Loom Talent are proud to have been exclusively appointed to lead the hiring strategy at both a General Manager and Operations Manager for a new site start up in Rugby. Our client, a leading global 3PL contract logistics provider are actively sourcing experienced Warehouse Operations Managers (x2) with reputable experience across 3PL operations or fast paced Retail / E-Commerce. This is an urgent requirement with a go-live pending therefore on this occasion candidates available at a reduced or immediate notice period would be looked upon favourably. The hours of this role will be Monday to Friday Days, with working hours typically between 08:00 - 16:00 or 09:00 - 17:00 - with flexibility required to suit business needs. The Role The Warehouse Operations Manager (x2) will play a critical role in designing, maintaining and leading all day to day site based activity across what will be a key UK DC operation in Rugby, Warwickshire. These positions are a truly exciting opportunity for an experienced logistics professionals to be at the forefront of a rapidly expanding organisation. Key Responsibilities • Reporting Line: Reporting to the Warehouse Site General Manager., • Operational Management: Provide tactical day to day management and direction for all operational activities, including warehousing, outsourced distribution, strategy, continuous improvement and projects., • Team Management: Lead and develop a high-performing, collective site operational teams (up to 300+ employees) on shift through managerial direct reports., • Client Relationships: Help maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction., • Commercial Responsibility & Budget Management: Manage your individual team area budget, ensuring financial objectives are achieved while maintaining service & quality., • Performance Metrics: Continue to evolve the sites approach to KPI's, whilst ensuring new site standardisation., • Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice., • Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness. The Candidate The successful candidate for the Warehouse Operations Managers (x2) opportunities will have the following skills and experiences: • A Logistics Distribution and Supply Chain Background - Essential., • A minimum of 5+ years experience at an Operations Manager / Senior Operations Manager / Site Manager / Depot Manager or even General Manager - Essential., • Proven 3PL Warehousing experience required -Advantageous., • Exposure to a successful & sizeable start up operations - Advantageous., • Strong leadership and team management skills, with a track record of developing high-performing teams - Essential., • Prior commercial knowledge of the UK logistics and warehousing market - Essential., • An individual truly excited by large scale growth challenges - Essential., • Commutable to Rugby area 5 x days per week - Essential. The Package • Salary - £55,000 to £65,000., • 25 Days + 8 Bank Holidays., • Pension Contributions., • Private Health Care., • Annual Salary Life Assurance., • Plus, additional company benefits.

Retrofit and Engagement Coordinator £25,989 - £28,142 Pay award pending Full time – 37 hours a week Fixed Term Contract – 2 years Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive. About the role This role is a Fixed Term Contract with a duration of 2 years. This is a great role for someone who loves working with the wider community and a diverse range of people to help them get the best from their living environment, supporting the delivery of our ambitious housing retrofit programmes under the Warm Homes: Social Housing Fund Wave 3 project. As our Retrofit and Engagement Coordinator, you’ll be directly engaging with residents, both Council tenants and private homeowners / renters, building strong relationships with them and ensuring they’re informed about upcoming and ongoing retrofit projects. You’ll also be liaising with Council staff, external surveyors, contractors, agencies, and residents to deliver high quality customer care and resident engagement during and after housing retrofit projects, keeping residents updated with appointment dates and addressing any concerns they may have throughout the retrofit process This is a two-year fixed term contract offering the opportunity to work at the forefront of sustainable housing development. Key Responsibilities: • Engagement with tenants, delivery partner, and contractors to ensure smooth delivery of retrofit works., • Develop and implement communication strategies to raise awareness and promote participation in the WH: SHF Wave 3 project., • Support project monitoring, reporting, and evaluation., • Champion sustainability and inclusivity throughout the project lifecycle. About you This role suits someone with good face to face communication, relationship building and persuasion skills who has experience of working with a diverse range of people to help improve things for them. You could have gained this experience working in the charity sector, social housing, or something similar. Some knowledge of construction would be beneficial or an aptitude for it to help you be able to explain plans and projects to the relevant community members - we can help you develop knowledge specific to our retrofitting project. A good level of administrative ability is also needed alongside organisational and creative skills. This is a unique opportunity to join a forward-thinking team at a council committed to innovation, climate action, and partnership-led transformation -apply today to help us shape a greener future for Rugby. Benefits • 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas), • Generous Local Government Pension Scheme, • Flexi time scheme, • Annual leave purchase scheme, • Structured Induction Program, • Learning and Development opportunities including Future Leaders programmes, • Payment of a professional subscription for approved professionals, • Family Friendly Policies, • Independent Support for your health & wellbeing, • Generous compassionate leave, • Extra Benefits including Retail Discounts, Cycle to Work scheme and more

Safety, Health, Environment and Facilities Manager (SHE & Facilities Manager) Salary: £34,000 - £37,000 Location: Rugby, Warwickshire Monday to Friday Our Client: Our client is a UK-based company specialising in the distribution of chemicals and the production of premium alcoholic beverages. The company supplies solvents, specialty chemicals, and bespoke blends to a wide range of industries, including pharmaceuticals, personal care, automotive, and manufacturing. In addition to its chemical distribution business, our client operates a premium drinks division producing and supplying high-quality spirits such as gin and vodka to both own-label and branded customers worldwide. The company focuses on quality, flexibility, and strong customer partnerships, supported by its nationwide distribution network, specialist blending capabilities, and commitment to industry standards and sustainability. Job Summary This is a vital role to the growth of the business. The SHE and Facilities Manager is responsible for leading and delivering SHE compliance, improvements and Management Systems, driving a safety-first culture across parts of the business and sites. Ensure facilities, buildings and services are maintained and ready for use. Key Responsibilities • Ensure all health and safety procedures, such as safe systems of work, fire safety compliance COSHH assessments, DSEAR assessments, PTW and discharge consents, are followed in line with relevant regulations., • Responsible for ensuring H&S and Environmental management systems, including document review and update, and ensure ongoing accreditations for ISO 45001 & 14001., • Drive development, and lead the implementation, of the Health and Safety strategy., • Responsible for ensuring facilities and buildings are maintained and functional by managing service contracts/contractors or raising internal maintenance requests, and any issues to repairs are carried out quickly and safely with minimal disruption to the business. Maintain oversight for other site services., • Propose and drive energy savings and implementation of technology or solutions to drive a Sustainability strategy., • Work with Management and staff to ensure housekeeping standards are clearly understood and met, • Responsible for carrying out hazard analysis and risk assessments with review of implemented mitigations. Create an underlying Basis of Safety for operations., • Responsible for developing and delivering SHE improvement plans across all sites and businesses and working with site leaders to drive best practice sharing., • Develop a robust process for recording accidents and incidents and be responsible for ensuring investigations as per business standards., • Conduct H&S inductions for new starters and refresher training., • Develop an effective communication and leadership style that works across all teams to drive a culture of SHE excellence across the business. Key Skills: • Inclusive communication style to motivate and deliver effective messages across all levels of the business (and externally), • Quality conscious and Innovative with a positive, strong, motivated, management style, • Able to understand standards and regulations and how they apply to chemical ingredients and food & drink products., • Practical/proactive problem solver and flexible to support a dynamic, customer driven business., • Tenacious, thorough, Determined, energetic and driven with attention to detail

Senior HR Advisor Salary: £40,000 (Pro rata based on 30 hours a week) Location: Rugby, Warwickshire Monday to Friday: 6 Hours per day. Our Client: Our client is a UK-based company specialising in the distribution of chemicals and the production of premium alcoholic beverages. The company supplies solvents, specialty chemicals, and bespoke blends to a wide range of industries, including pharmaceuticals, personal care, automotive, and manufacturing. In addition to its chemical distribution business, our client operates a premium drinks division producing and supplying high-quality spirits such as gin and vodka to both own-label and branded customers worldwide. The company focuses on quality, flexibility, and strong customer partnerships, supported by its nationwide distribution network, specialist blending capabilities, and commitment to industry standards and sustainability The Role: The role of the Senior HR Advisor is of critical importance as we look to grow the business and create truly exceptional places to work. The role will be the first point of contact for managers and team members, providing timely, commercially focused HR advice on routine queries that relate to matters of policy, procedure and employment law. Responsibilities: • To work with managers and team members, providing them with commercially focused, compliant, HR advice and guidance on a range of people related issues., • To produce HR paperwork, offer letters, contract of employment templates in a timely and accurate manner, ensuring that the business receive a terrific HR service and are compliant with the relevant employment legislation., • To work with the management team, co-ordinating recruitment activity including job adverts and interviews, as well as managing the initial short-listing of candidates., • To act as the in-house HR systems expert, working with clients to set up and maintain compliant employee management systems, whilst being the internal point of escalation for systems related queries., • To work with management team and finance to ensure monthly payroll and quarterly bonuses are processed accurately and in a timely, organised manner., • To manage and co-ordinate the DBS, Credit Checks and employment references to support recruitment activities., • To co-ordinate induction and onboarding processes for new starters to tbe business, ensuring they have a seamlessly positive joining experience., • To work in partnership with outsourced HR provider to input into the delivery of an effective people strategy that supports the development of a great place to work.

Job Details Location: Rugby, CV21 Position: Depot Supervisor Hours: Monday to Friday 08:00 – 16:00 Pay Rates: £16.90 per hour PAYE inc Holiday | £21.49 per hour Umbrella Ltd Start Date: ASAP Service Care Solutions are currently recruiting for an experienced and motivated Depot Supervisor on behalf of a local authority client based in Rugby. This is an excellent opportunity for a skilled supervisor with experience in waste management, street cleansing, or environmental services to join a busy operational team. Key Responsibilities Overseeing the day-to-day delivery of recycling, refuse, and street cleansing services Ensuring services are delivered efficiently, on time, and within budget Organising and conducting scheduled monitoring of staff to ensure compliance Responding to and resolving customer complaints in line with council procedures Liaising with councillors, officers, and internal departments to maintain service standards Communicating professionally with members of the public and promoting a positive council image Monitoring operational costs and supporting purchasing activities Ensuring vehicles and equipment are used and maintained correctly Producing accurate operational and performance reports Monitoring work quality, team performance, and overseeing agency staff usageRequirements Proven experience supervising operational teams within waste managemen...

Branch Manager Please only click apply if you have worked a managerial role for an electrical wholesaler Branch Manager. An electrical wholesale firm based in Rugby need Branch Managers to run branches in different parts of the county. The Branch Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or decentralised business model. The Branch Manager will have full autonomy over sales, purchasing, staffing and logistics where you will build relationships with customers, suppliers and staff and use those relationships to develop profitable sales in an efficient and well organised business to allow you to generate profit sharing for you and your team. The Branch Manager responsibilities are: Set and maintain exceptional standards of customer service Develop long term relationships with customers and suppliers Drive activity to produce profitable sales Actively develop new business opportunities Manage team performance Take care of Health & Safety in your business to keep your team safe and well Understand and manage your own profit and loss sheet, management accounts and sales performance dataThe Branch Manager will need: Branch management experience with a relevant background in electrical wholesale. Entrepreneurial background Drive, determination, persistence, resilience If you live in Rugby or close by, please apply.The Branch Manager will benefi...

Enjoy a permanent opportunity as a Multi Trade Operative working for a well-established social housing contractor offering long-term stability, a company van and fuel card, excellent benefits, and ongoing training opportunities. This Multi Trade Operative role will see you carrying out responsive repairs and maintenance works across social housing properties throughout Cambridgeshire and surrounding areas. You will complete a variety of day-to-day repairs within occupied homes, ensuring all works are delivered safely, efficiently, and to a high standard. As a Multi Trade Operative, you will work across a busy social housing contract covering repairs, voids, cyclical works, and planned maintenance programmes. This role involves travelling across the region with a company van, fuel card, and power tools provided. We would also like to speak with Multi Traders, Maintenance Operatives, Carpenter Multi Traders, and professionals with similar social housing repairs experience. Responsibilities of the Multi Trade Operative: Carrying out responsive repairs and maintenance works within social housing properties Carrying out carpentry, minor plumbing, patch plastering, tiling, painting etc Completing repairs safely, efficiently, and to agreed timescales Working across occupied and void properties Using PDA devices to update job progress and completion details Delivering excellent customer service to tenants and client representative The successful Multi Trade Operative will have: NVQ or City & Guilds qualification in a relevant trade, or qualified by experience Experience carrying out property repairs and maintenance works Experience working within occupied properties Previous social housing experience desirable Good communication and customer service skills Full UK driving licence Benefits of the Multi Trade Operative role: Company van and fuel card provided Power tools and PPE supplied 25 days annual leave plus bank holidays and your birthday off Annual pay reviews Private pension contribution Private healthcare, dental care, and eye care vouchers Discounted gym memberships Cycle to work scheme Training and development opportunities 24/7 GP access for you and your immediate family Employee referral bonus scheme Location This Multi Trade Operative role is based in Cambridgeshire, covering social housing properties across Cambridge and surrounding areas. If you are interested in this Multi Trade Operative opportunity, please apply online or call Alex on 07488 866 703. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Complaints Handler Contract Type: Permanent Annual Salary: £30,308 Working Pattern: Full Time Role Overview: As the Customer Care Complaints Handler, you will be a cornerstone of the organisation's customer service operation. You will oversee the Customer Outcome Team's daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Training & Development: Identify staff training needs, develop training materials, and conduct refresher training sessions. Customer Engagement: Conduct regular assessments of customer interactions to ensure compliance with Treating Customers Fairly (TCF) principles. Collaboration: Work closely with internal departments and senior management to provide updates on team activities and development projects. Reporting: Submit KPI reports and maintain a root-cause analysis register.What We're Looking For: Experience: Proven experience in customer service operations, complaints handling desirable but not essential Skills: Strong analytical skills, exceptional attention to detail, and a talent for training and observation. Interpersonal Skills: Ability to build rapport quickly with clients and colleagues, demonstrating empathy and understanding. Motivation: A proactive approach to setting and achieving personal and departmental goals.Why Join Us? Be part of a forward-thinking organisation with a strong reputation in the industry. Enjoy a supportive work environment where your contributions are valued. Take the next step in your career with a role that offers both challenges and opportunities for growth.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Position PLM Trainer Duration: Initial 12 Month Contract Location: Midlands, UK Division: Engineering Transformation / Digital Engineering Position Description: PLM Trainer supporting a premium automotive engineering programme Delivery focused contract supporting rollout of Model Based Systems Engineering (MBSE) training across engineering user communities Training delivery focused on application capability within the 3DEXPERIENCE platform Programme supports a wider digital engineering transformation strategy & adoption of connected engineering processes Trainer will be responsible for delivering structured classroom based training to engineering users across multiple capability levels Delivery will be onsite 5 days per week within the Midlands region Small classroom sizes with a maximum of 10 users per session to ensure quality & engagement Training content & course material already developed by the customer Trainer role focused on delivery excellence, user engagement, adoption & feedback collection Working closely with programme coordination & governance teams to support scheduling, learner feedback & continuous improvement activity Supporting a premium OEM environment with high expectations around professionalism, communication & delivery quality Opportunity to support a large scale engineering transformation programmeSkills Required: Proven experience delivering classroom based training within engineering, manufacturing or digital transformation environments Strong stakeholder engagement & communication capability Ability to explain technical processes clearly to mixed user groups Professional presentation & facilitation skills Strong organisational capability & attention to detail Ability to operate effectively within a fast paced programme environment Positive, adaptable & delivery focused mindsetExperience Required: Experience delivering training within automotive, engineering or manufacturing environments Previous experience supporting digital transformation or systems rollout programmes Experience delivering role based training sessions to end users Strong understanding of classroom delivery techniques & learner engagement Experience collecting learner feedback & supporting continuous improvement activity Strong written & verbal communication skills Ability to work onsite full time within a customer environment Comfortable managing multiple sessions & schedules across a structured delivery programme Proficient with Microsoft Office tools including PowerPoint, Excel & TeamsExperience Preferred: Automotive industry experience preferred Exposure to 3DEXPERIENCE / PLM environments beneficial Experience supporting engineering process transformation programmes Understanding of Model Based Systems Engineering principles advantageous Experience operating within OEM programme environments beneficialAdditional Information: Contracting opportunity Onsite delivery role, 5 days per week Midlands based delivery environment Travel between customer locations may occasionally be required Premium automotive OEM programme Immediate interviews availableWhy work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed) src="(url removed)

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

Strong customer care, customer operations, account management, or client services experience. This is a fantastic opportunity for an experienced customer operations professional to join a fast-paced business and play a key role in enhancing customer experience, improving cross-functional communicati

Customer Care & Sales Team AssistantAbout Berganza. Our dedication to excellence and customer care has established Berganza as a trusted destination for collectors and clients seeking timeless treasures. We are seeking a Customer Care & Sales Team Assistant to support our sales team in delivering an

It is the Customer Relations Manager’s role to train and continually develop the Crystal team to achieve this level of excellence, helping our customers in their decision making to choose Crystal Care Collection as their trusted place of care. Developing and implementing a culture of high-quality

To provide high levels of customer care support for the clients of Allianz Partners on product and service enquiries received via the service hotline for Personal Lines, Travel Insurance, Roadside Assistance, and Home Appliances Protection. Customer Care Representative - General Insurance. Handling

You’ll resolve issues, provide accurate information, supporting both our customers and our Salon Team Members day-to-day, all while maintaining our signature high standard of customer care. We have an exciting opportunity for a Customer Care Associate (6-month fixed term contract) to join our team

Customer Care & Sales Team AssistantAbout Berganza. We are seeking a Customer Care & Sales Team Assistant to support our sales team in delivering an exceptional client experience. Our dedication to excellence and customer care has established Berganza as a trusted destination for collectors and clie

It is the Customer Relations Manager’s role to train and continually develop the Crystal team to achieve this level of excellence, helping our customers in their decision making to choose Crystal Care Collection as their trusted place of care. Developing and implementing a culture of high-quality

At MHA, Senior Care Assistants play a vital role in shaping the quality of care and supporting both residents and colleagues to thrive. This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and de

It is the Customer Relations Manager’s role to train and continually develop the Crystal team to achieve this level of excellence, helping our customers in their decision making to choose Crystal Care Collection as their trusted place of care. Developing and implementing a culture of high-quality

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

Relief Social Care Assistant, St Brendan’s, Isle of Barra. You should also have SVQ Level II in Care (or equivalent), in the absence of this - you must have the ability to undertake and achieve this qualification - 36 months after registration with the SSSC.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each o

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

We require a person of high standards, elegance and integrity, with a passion for customer service.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. You should have an NVQ

We are looking for a professional and friendly.Receptionist & Administrative Assistant.This role is ideal for someone who is organized, detail-oriented, and enjoys creating a welcoming environment while supporting day-to-day administrative operations.Greet and welcome visitors in a professional and

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. When you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. Formal qual

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a part time basis, contracted to 25 hours per week. Display passion for delivering

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Previous experience in a receptionist, front-of-house, or customer service role, ideally in a health club

Your attention to detail, professionalism, and pride in your work ensure that the club always reflects our high standards of service, care, and presentation. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer. We know that a friend

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Are you a team player with a passion for customer service? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week. Our ideal Customer Services Assis

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

About Us Routes Healthcare is a leading homecare provider - we are a care company, not an agency. The hours available are 7am - 3pm or 3pm - 10pm What You'll Be Doing: Visiting vulnerable and palliative clients in their own homes Providing personal care with dignity and respect Supporting with medic

With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. Whether you’re starting your career or bringing past care experience, what matters most is your heart. Every Operational Director began their career as a care