Group Business Operations Manager
15 hours ago
York
Job Title: Group Business Operations Manager Location: York Type: Full-time Salary: circa £65k Reports to: Group Managing Director About Us We are a well-established, SME, family-run business in the electronics sector with a strong reputation for quality, reliability, and customer service. As we continue to grow, we’re looking for someone who is ready to take the next step in their career and play a key role in shaping the future of our operations. This is a genuine opportunity to step into senior leadership role and make a meaningful impact in a supportive, fast-paced environment. Learn more at . The Role You will oversee the day-to-day running of our operations, ensuring everything runs smoothly. Directing end to end operations across logistics, warehousing, purchasing, quality, HR, and IT. Managing a team of around 50 people across these functions. This role is ideal for someone looking to progress into a broader, more strategic leadership position while remaining hands-on in daily operations. Key Responsibilities • Lead and continuously improve operational processes across the Group., • Oversee supply chain, logistics, warehousing, and distribution to maximise efficiency and cost-effectiveness., • Work closely with the senior leadership team to set and deliver business goals., • Implement systems, metrics, and KPIs to monitor performance, productivity, and customer satisfaction., • Lead, mentor, and develop teams across logistics, warehousing, purchasing, quality, HR, and IT., • Drive operational projects that improve efficiency, reduce waste, and support sustainable growth., • Ensure compliance with industry regulations, health & safety, and company policies., • Support financial planning, budgeting, and cost control in collaboration with the finance team. Key Deliverables • Build a deep understanding of the group’s inventory profile, working with customers to proactively reduce slow-moving and obsolete stock ., • Strengthen partnerships with 3PL providers to ensure seamless customer deliveries, • Coach and mentor team leaders to enhance their performance, accountability, and leadership capability., • Oversee the successful implementation of a new ERP system across the group. About You Proven experience working within the SME environment, demonstrating a hands-on approach to daily business operations. This role is a great fit for someone looking to step up into a wider operational leadership position and expand their strategic influence. The ideal candidate will be: • Experienced in operations, ideally within a distribution environment., • Skilled in process improvement, problem-solving, and data-driven decision-making., • A natural leader who inspires, coaches, and empowers teams., • Commercially minded, with an eye for efficiency and new growth opportunities., • An excellent communicator, confident in building strong relationships with teams, suppliers, and partners., • Comfortable balancing strategic planning with day-to-day operational delivery. What We Offer • Competitive salary and benefits package., • Company Bonus Scheme up to 14% of yearly salary, • A chance to make a real impact in a values-led, ambitious business., • A position within the leadership team that values collaboration and initiative., • Opportunities for professional development and progression as we expand. Benefits • Laptop & mobile phone provided, • Healthcare cash plan (up to £2,000 per year, including dental & eye care), • Company pension scheme, • Flexitime program (37.75 hours per week, flexible hours), • 1 day WFH per week, • 29 days annual leave (including bank holidays), • Free on-site parking If applying for the position please detail why you think your skills and experience would make you a suitable candidate for this role.