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Contract: Permanent, part time (34 hours per week) Salary: £25,768 - £29,962 per annum (FTE £31,830 - £37,012 per annum) Location: Grimsby Animal Hospital, DN32 7DE Closing date: Sunday 4th January 2026 Interview dates: 12th and 13th January 2025 Help us change lives — one pet at a time. Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we’re now seeking a compassionate, organised and forward-thinking Deputy Hospital Manager to help us continue this vital work. More about the role As Deputy Hospital Manager, you will support the Hospital Lead in overseeing all aspects of the hospital’s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager in a veterinary setting who is ready to step into a broader, mission-driven leadership opportunity. You will provide direct line management for our receptionists, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. You will also provide support in the coordination of onsite Information Services and Estates and Facilities activities, as well as the welfare management of strays. A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys. Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts. About you You’ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You’ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you’ll share our commitment to supporting pets and the people who love them. Essential qualifications, skills and experience: • Experience in a busy customer service environment, • Experience supervising or managing staff teams, • Strong communication and conflict resolution skills, • Experience of financial management, including cashing up and reconciliation Although not essential, it would be great if you also had: • Experience in a hospital, clinic, or veterinary environment, • Experience in staff recruitment, training, and development, • Understanding of animal welfare and client care issues How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: • Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays), • Programmes for physical and mental wellbeing support, • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family, • Health cash plan, • Unlimited access to an employee assistance programme, • Pension scheme with enhanced employer contribution, • Professional fees paid with Continuing Professional Development and personal development support., • Life assurance, • 20% discount on Pet Plan pet insurance, • Enhanced family friendly policies, • Recognition scheme, • Annual volunteer days, • Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

M Group Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? Were looking for someone who enjoys working collaboratively and keeping things organised. This full-time role is based in our Grimsby office on a Fixed Term Contract and plays a key part in supporting our telecoms projects, helping ensure day-to-day operations run smoothly. Youll be liaising with internal teams, clients, and local councils, assisting with work planning, tracking progress, maintaining accurate records, and supporting problem-solving as issues arise. Youll also contribute to reporting and help ensure everyone has the information they need. Ideally, youll have experience in the telecoms sector, but if youre a strong candidate with transferable skills and a proactive attitude, full training will be provided. Strong communication skills, the ability to stay calm under pressure, and confidence using computers are essential. Previous office experience would be beneficial. Youll be joining a friendly and supportive team, with training and guidance to help you settle in and develop your skills. If youre someone who enjoys helping others and keeping things on track, wed love to hear from you. What youll bring? You understand how to keep things organised and how to support others in getting things done. You are comfortable working with different teams and know how to follow a process from start to finish. You can manage your time well and stay focused when things get busy. You know how to spot problems early and help find simple ways to fix them. You are used to working with computers and can update records without mistakes. You can write clearly and share updates that others can understand. You are happy to speak with people in person, on the phone or by email. You know how to listen and how to explain things in a calm and clear way. You may have worked in an office before or helped with planning and coordination. You may have supported projects or worked with teams who are out on site. You may have helped with reports or kept track of tasks. You may have worked with clients or councils and helped make sure work was done on time. You do not need to know everything about telecoms. You do need to be willing to learn and ready to help. You bring a steady approach and a clear way of working. You care about doing things well and making sure others have what they need. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupT TPBN1_UKTJ

Job Introduction: Are you passionate about joining a high performing, customer-focussed on site construction team and genuinely care about building affordable quality homes, where they are needed for the people who need them the most? If you are Passionate about what we do here at Gleeson and are considering a new challenge, we have a great opportunity for an experienced Assistant Site Manager to join our Construction team, working with external partners and subcontractors whilst working collaboratively with our onsite Sales team. To be considered for this role you will share our Gleeson Values of being Passionate, Collaborative and Respectful along with having previous experience as an Assistant Site Manager working on high volume new build housing developments. Main Responsibilities: We're looking for proactive people who genuinely believe in what we're doing, building homes, changing lives. Collaborative leaders, who positively influence teams, who can strongly communicate across departments, on and offsite. You'd reinforce directions set out by the Site and Contracts manager, helping deliver the development safely, and on schedule - we need people who lead by example. The role includes: Ensuring the safe running of site is key. You'd be responsible for reinforcing the Home Safe procedures, maintaining a keen eye for detail and proactively ensuring compliance. Supporting in the Management of the onsite Construction and Customer Care responsibilities Ensuring that the effective compliance, control and deployment of the Construction and onsite Customer Care activities as per Company policies and processes, also managing defects post completion in a timely manner, delivering 5* customer satisfaction results. Liaising with all stakeholders and suppliers, both internal and external. Maintaining and establishing relationships, this extends to the local communities - engaging and working with local communities, further pushing the Gleeson model. Using Zutec and Digital Plot Books The Ideal Candidate: CSCS card as a minimum NVQ Level 4 Construction Site Supervision or similar construction related NVQ - To be working towards or to have achieved a Pass or Distinction SMSTS card holder First Aid at Work Scaffold - CISRS Good knowledge of Construction method and processes Good awareness of codes of practice that impact on Construction matters e.g. NHBC, Building Regs Experience working within the housebuilding industry Previous experience within an Assistant Site Manager or Site Supervisor role is preferred Full UK driving licence Please note, we will ask you to bring your qualifications to the interview stage so please ensure you have evidence prepared. Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development Opportunities TPBN1_UKTJ

The Customer Care team make sure home buyers receiBefore applying for this role, please read the following information about this opportunity found below. We put our customers first, we empower our people, and we support the communities in which we build.

Job Introduction:We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlandsregion.You will perform maintenance tasks of great variety such as joinery, painting, plastering, f

The Customer Care team make sure home buyers recei. We put our customers first, we empower our people, and we support the communities in which we build.

Manpower are recruiting for 2 Customer Care Representatives. Overall MissionAct as the central link between customers, operations, sales, and GBS to ensure customer requirements are fulfilled efficiently and cost-effectively. Build strong customer relationships, represen

Whether you are from call centre, hospitality, or retail, they offer full supportive training! Customer Care Advisor - No Weekends or Evenings! £25,747 per annum + £500 quarterly bonus Monday to Friday 8:55am to

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant Italian to be based in our London office. Adherence to processes and

A government agency in the United Kingdom is looking for candidates to fill various roles centered on customer service. Applicants should be ready to lead teams, ensuring that customer needs are prioritized. The roles involve conducting interviews and managing teams while demonstrating emotional res

Maintain customer relationships, complete follow up as required to offer Customer Care support post-orderCustomer centric approach required; highlight negative customer impacts. To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant to be based in our London off

A leading pharmacy retailer in Greater London is seeking a Store Manager to drive store performance and inspire a passionate team towards exceptional customer care. In this role, you will lead the sales performance, implement company strategies, and adapt to the needs of your customers. Ideal candid

A leading luxury online retailer in London is seeking a Customer Care Consultant with expertise in Italian. The role involves providing exceptional customer service, assisting clients with inquiries, and maintaining strong relationships. Ideal candidates will have prior experience in a customer-faci

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. Adherence to processes and

The Senior Customer Service Executive will manage customer service activities for the UK health sector, ensuring high levels of customer satisfaction and support. Minimum of 1-2 years experience in customer service management, preferably in the UK healthcare sector. WE ARE HIRING: Senior Customer Ca

A luxury e-commerce retailer based in London is seeking a Customer Care Consultant who is fluent in Italian and English. The role involves providing exceptional service to customers, converting inquiries into orders, and collaborating with colleagues to ensure a seamless experience. Candidates shoul

A luxury retail company based in London is seeking a Customer Care Consultant fluent in Italian and English. In this full-time role, you will provide exceptional service to customers, assist with inquiries, and maintain strong customer relationships. Join us to be part of a dedicated team committed

A luxury eCommerce retailer in London is looking for a Customer Care Consultant who is fluent in French and English. The role is focused on providing exceptional service to customers, handling their inquiries, and turning product inquiries into orders.

A luxury retail company based in London is seeking a Customer Care Consultant to support their Customer Care team. Responsibilities include providing exceptional service, assisting customers with inquiries, and maintaining customer relationships. The ideal candidate will have experience in customer-

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. The role involves acting as a

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Adhere to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain

A renowned houseware brand seeks an experienced Head of Consumer Care in Greater London. This role focuses on shaping a consumer-centric experience across all stages of the customer journey. You will lead the Consumer Care team, develop strategies for proactive consumer engagement, and ensure except

A luxury retail company based in London is looking for a Customer Care Consultant to provide exceptional service to customers. Responsibilities include acting as a brand ambassador, assisting customers through various channels, and maintaining excellent customer relationships. This position offers t

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Join a supportive team focused on delivering excellent customer experiences and career progression within the insurance industry. A leading motor insurance provider is seeking a Customer Service Representative to assist clients with policy inquiries, applications, and claims. You will engage with cu

A luxury retailer is seeking a Customer Care Consultant to support its team in London. This role involves assisting customers in both French and English, ensuring an outstanding service experience, and converting product inquiries into orders. Ideal candidates will have experience in luxury sales, e

Each role will require you to make decisions that will help to place our customers’ needs at the centre of what we do. If you are inquisitive, enjoy working in a fast-paced environment, and take pride in delivering a high quality of customer service, then these roles could be right for you. Demons

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. Maintain customer relations

To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Maintain custome

To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant to be based in our London office. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Adherence to processes

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Marcus by Goldman Sachs, Head of Customer Care Delivery, Vice President, Birmingham. Today, we serve millions of customers a

The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experien

A leading recruitment firm is seeking a Senior Customer Care Executive to manage customer service activities for the UK health sector. The ideal candidate has strong leadership and problem-solving skills and a background in customer service management within healthcare.

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant Italian to be based in our London office. Adherence to processes and

A leading pharmacy and health retailer in Greater London seeks a Store Manager who will inspire teams and drive store success through exceptional customer care. The ideal candidate will have retail management experience, a passion for customer service, and the ability to implement strategies for gro