Customer care jobs in BirminghamCreate job alerts

Job Description We are looking for a Ward Sister to join our established team at West Midlands Hospital and be part of our exciting journey. You will be delivering exceptional standards of clinical care to our surgical patients working with a dedicated team and directly reporting to the Ward Manager. You will also have the opportunity to broaden your nursing experience by managing a varied surgical case mix. You will be expected to use your excellent clinical and evidenced based knowledge to actively contribute to service development across the perioperative pathway, identifying opportunities and supporting individuals in the delivery of high quality patient care and be responsible for the running of the department in the absence of the ward manager, in turn fostering a culture that is positive, free from blame and forward thinking while supporting staff to meet their goals. What you’ll bring with you: * Registered with the NMC * High standards of clinical competence * Sound written and verbal communication skills * Proven ability to work effectively in a team environment and independently as required * Demonstrated customer service skills * Demonstrated computer skills * Flexibility to cover on call duties Benefits: * 25 Days Leave + Bank Holidays * Buy & Sell Flexi Leave Options * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies (launched 2023) * Private Healthcare for you and dependents includes online GP * Life Assurance (Death in Service) * Free Training and Development via the Academy * Free Parking on site for workers (where possible) * Subsidised staff restaurant (where possible) * Over 8,000 discounts and special offers via benefits portal * Book discounted cinema tickets on the dedicated cinema portal * The Blue Light Card Scheme About us We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a

At Tosca, we are passionate about creating smarter and more sustainable supply chains. As a global leader in reusable packaging solutions, we empower our customers to reduce waste, optimize costs and unlock efficiency. We are now looking for a Supply Chain Coordinator to join our EMEA team. What you will do • Ensure order fulfilment excellence (DIFOT/OTIF) by analyzing trends, identifying root causes and driving improvement actions., • Monitor and optimize asset utilization across EMEA, balancing pools between business units and anticipating seasonal peaks., • Develop data-driven forecasting models together with Commercial, anticipating demand and enabling better planning of resources, assets and capex., • Define optimal inventory levels and safety stocks, aligning closely with Finance and Procurement., • Support network design optimization, balancing logistics and wash spend while ensuring contingency capacity to meet growth. What we are looking for • Proven experience in supply chain planning, demand forecasting or inventory management., • Strong analytical skills with the ability to translate data into actionable insights., • High numerical affinity and proficiency with planning tools (SAP, TMS, Excel, Power BI or similar)., • Effective communicator, able to collaborate across functions and influence stakeholders., • Hands-on, proactive and adaptable mindset., • Fluent in English; other European languages are a plus., • Willingness to work on an hybrid model at our offices in Dudley. What we offer • A role at the heart of Tosca’s EMEA supply chain, with impact on customer satisfaction, growth and profitability., • The opportunity to contribute to a sustainable business model with purpose. We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast-growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV, we’re looking forward to meeting you! External recruitment services/agencies will not be used for this position. We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.

Job Title - Aesthetic Practitioner Location - Birmingham Corporation Street Hours - Full Time or part time hours considered Following their recent acquisition, The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Birmingham Corporation Street Clinic. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 2 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Acorns Children’s Hospice Trust are looking for a Store Manager for our Chelmsley Wood Superstore to lead a team of volunteers, achieve set targets and create an exceptional experience for every customer. You’ll work 37.5 hours per week, including some weekend working. About the Role Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funds that we need to provide this care. As Retail Superstore Manager you will: • Provide inspired leadership and motivation to a team of volunteers and deputy managers, • Act as an entrepreneur to maximise every sales opportunity available, reviewing sales reports and making decisions based on the data and trends these reports show, • Create an exciting shop floor experience that makes Acorns stand out from our competitors, • Make decisions about the quality of stock, levels of pricing and style of merchandising, • Manage collections and deliveries of furniture and large items About You • Retail experience and experience of working towards targets, • Experience of leading and motivating a team, • IT skills, • Happy to work weekends, • Enjoy a role that involves significant levels of manual handling, • Ability to coordinate a schedule of deliveries and collections What We Offer • £32,000 to £36,000 per annum, • 37.5 hours per week, • Based in Chelmsley Wood, B37 5TP, • Employee discounts from leading retailers, • Employee gym discount scheme, • Bike-to-Work scheme, • Generous contribution to group personal pension plan, • Acorns group life assurance scheme You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to a DBS check and will be asked to provide two satisfactory references. As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Leasing Administrator – Birmingham - £27,000 per annum + Discretionary Bonus My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments. You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants. The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. Duties • Provide high level of customer service to residents at all times, • Review and accept offers submitted for new lets including right to rent checks, • Complete new tenancy progression process including referencing and drafting tenancy agreements, • Process tenancy renewal paperwork, • Conduct check in, check out and midterm property inspections where required, • Compiling inventory reports and sending resident welcome packs, • Ensure lettings legal compliances are met and procedures followed, • Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins, • Maintain records on the property management database, • Compile reports for portfolio analysis, monitoring and reporting, • Deal with enquiries from tenants, utility providers, local authorities, etc, • Maintain electronic files for each property in accordance with procedures, • Liaise with the property accounts team over any property queries where necessary, • Updating utility providers and local authorities of tenancy changes, • Collate data and compile client reports, • Undertake specific projects as requested by line manager, • Complete general administrative roles as and when required Skills and Experience Required • Previous property administration experience, • Good organisational skills, • Good verbal and written communication skills with a positive attitude and attention to detail, • Excellent time management, • Ability to multitask and to work accurately and effectively under pressure, • Must understand the principles and practice of customer care, • Ability to work in a team and understand team dynamics, • Must be computer literate in Microsoft Office with a high level of competence on Excel, • ARLA qualification would be preferable Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu Salary: £27,000 per annum + Discretionary bonus For more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. 0208059 7472

Are you a skilled Gas Service and Repair Engineer looking to heat up your career? Join our team of experts at PH Jones for our Housing Plus Group contract in Dudley and South Staffordshire area. Take your career to the next level with exciting opportunities to upskill and gain valuable certifications in key areas of the energy sector, including OFTEC (Oil), Solar PV, HETAS (Solid Fuel). Set yourself apart in the industry and open doors to higher earning potential! What we offer • £32,145.73 base salary + OTE around £45K – Annual Pay Review – Profit Share Scheme, • Full-Time, Permanent Contract, • Fully Costed Van & Fuel Card – EV options available with free install at your home, • 24 Hour Support System & fully managed diary accessible via allocated field device, • Full Uniform & PPE Provided, • Local ByBox Allocation – reducing daily travel and increasing additional earning potential, • Employee Energy allowance and discount on HIVE products Additionally you will benefit from • 25 days annual leave + bank holidays, • Company matched contribution Pension Scheme, • Group Income Protection, Life Assurance & Accident Insurance, • Company Funded Healthcare plan, • Access to MyHealth with 24/7 MyCare phone line, • Online GP24 virtual service, • Eye Test Voucher, • Annual pay review, • Legal Help, • Financial Education, • Centrica Benefits via ‘BeneKit’ – offers & discounts with high street partners, • Employee Energy Allowance In this role you will carry out service and repairs along with general preventive maintenance, with dedication to delivering exceptional service. We’re searching for passionate Gas Engineers who are committed to quality and excellence. What we need from you • Valid in date driving license with no more than 6 points, • Right to work in the UK, • 2 years’ minimum qualified experience, • Gas Safe registered, • ACS qualified, including CCN1, CENWAT, HTR1, & CKR1, • Carry out repairs and servicing in social housing properties, achieving ‘first time fix’ where possible by utilising our 24-hour support network, • Emergency Out of Hours call out availability required on a rota basis, • Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed.

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients’ homes through Nightingale, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary The role will consist of managing a team of account mangers working within the Bowel/Continence markets. You will be required to drive and accelerate the growth of the Aquaflush Anal Irrigation System and Renew Inserts across the UK. Through inspirational leadership you will create an environment where both healthy competition, success and teamwork flourish. This is a fantastic opportunity to grow and develop your management skills within a company that is consistently outgrowing the market. As market leaders within our segment, we are passionate about enabling patients to live more freely by providing innovative products that really deliver life changing benefits. As a National Sales Manager you will be responsible for the sales activities across the UK and will ultimately co ordinate your team in line with our Global strategy. Coaching and mentorship will be at the heart of the role whilst consistently encouraging and developing your team’s approach through effective business planning and strong business acumen. You will work within the Sales Management Team and report directly into the Chief Sales Officer. The National Sales Manager role is a ‘field’ based role. Working away from home when requested will be expected along with occasional overnight stays in order to facilitate the growth and development of both your team and the business. Role responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do: Your Team • Develop your team to be the best they can. This is a key focus area for the role and requires field visits on average 3 days a week in order to provide 1:1 coaching and development to each team member, ensuring they have the tools, training and motivation they need to achieve and exceed their targets, • Deliver and exceed agreed sales targets for the Aquaflush/Inserts Nationally, • Visibly and decisively run and manage the day to day needs of your team and act effectively where required to ensure the best outcomes for both the team and the company, • Ensure all team members complete Reports, CRM, Expenses as per schedules and expectations, • Progressively grow and develop your team through regular, open and honest ‘Agile’ performance reviews. Such reviews are to take place in line with the quarterly review program and to consist of two-way conversations about performance, career aspirations and development opportunities, all documented in our HR platform Your Customers • Nurture high level customer and KOL relationships and maintain a visible presence amongst key influential stakeholders nationally, • Identify emerging key stakeholders that are influential in driving policy, local guidelines and formulary adherence and integrate them into the regional business plan for the best outcomes Your National Remit • Develop and deliver an effective and detailed operational business plan in line with the company commercial objectives in order to grow and exceed sales targets, • Consistently deliver on both a national sales & operational budget, • Fully understand and interpret the monthly, quarterly and annual sales data and support high level sales analysis in order to be able to drive business growth and achieve our sales strategy, • Work closely with the broader Management team to identify new opportunities and achieve the national growth targets, • Support effective implementation of tailored value propositions for healthcare professionals and procurement that mutually benefits customers, patients and Clinisupplies as a whole Sales Leadership • Demonstrate excellent cross functional working with other functions of the business by fostering key relationships and collaborating on business-wide initiatives, • Visible, accountable and decisive leadership are core components of the role, • As a key part of the sales leadership team you will be required to work closely with the marketing team to help develop confident and structured campaigns throughout the year Knowledge/Skills: • Demonstrate a thorough understanding of both Secondary and Primary Care environments within the NHS, and the changing face of the NHS, • Excellent sales coaching skills in order to analyse the current performance of your team and act where necessary to improve salesforce effectiveness, • Strong managements skills, whereby you are able to not only deliver ambitious targets, but are also willing and able to do the general admin required, including managing CRM, overall absence and along with performance, • Inspirational leadership with the ability to motivate and develop a skilled workforce, • Well developed commercial and business acumen, with strong financial management skills, • Project Management skills, including the ability to implement, monitor and review multiple projects at once, • Ability to function and “tailor” a sales approach to the multi layered NHS, • Excellent influencing, communication and presentation skills, • Comprehensive understanding of the Clinisupplies product portfolio and the markets we play in, • In depth knowledge of NHSSC/Drug Tarif/Trade & Wholesale and other routes to market, • Strong understanding of the NHS landscape policy and how it affects local delivery of healthcare, • Previous experience of effectively managing a field sales team within the healthcare industry, • Experience in the Bowel or Continence fields, • Previous senior clinical post holder or similar scientific qualification Candidates must be eligible to live and work in the UK Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We offer an attractive benefits package including a competitive salary, 27 days holiday pro-rata (increasing with service) plus bank holidays, contributory pension scheme, profit related pay, private healthcare, EAP, and other varied employee benefits. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

IQVIA is currently recruiting for an exciting opportunity for a Key Account Manager to shape and direct the use of a specialist medicine across the West Midlands and Wales Providing a high-quality commercial approach, you will maximise opportunities and investments using your successful negotiation skills. You will be producing and implementing bespoke initiatives that enables access to the use of our client's products by NHS and private providers. It will be essential to maintain a high degree of knowledge of the defined therapy areas and NHS policies (both local and national) by proactively reviewing their current positions and providing solutions where appropriate to ensure the use of our client’s products. You need: • Ideally experience and a proven track record working in speciality medicine within the UK, • ABPI qualification, • A high level of selling, commercial acumen and negotiating skills, • The ability to develop positive relationships with all key customers including clinician, commissioners and business managers, • Up to date knowledge of the product, disease area and customer environment, including the NHS budgetary and planning processes, • The ability to work independently and as part of a team Our benefits include: • Excellent Salary and Bonus, • Access to learning and career path development tools, • 25 days annual paid holiday, • Opportunity to buy extra 5 days annual leave, • Private healthcare (BUPA), dental and wellbeing schemes for you AND your family, • Flexible benefits including Competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!, • Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year, • Other benefits at corporate rates such as: gym memberships, access to 100s of restaurant/store discounts Please note: Candidates will only be considered who have demonstrable pharmaceutical sales success in the UK secondary care setting. We are an equal opportunity employer and value diversity at our company. Please note: Sponsorship is not available for this opportunity

Recruitment Team Leader – Education SEND £31,750 - £43,950 + uncapped commission and bonus Birmingham, B32TA Are you motivated by success? Do you have experience in leading a team of Recruitment Consultants/Resourcers to help reach targets? Do you have a confident and resilient personality? TeacherActive are one of the leading providers of supply teachers and teaching support staff in the UK. We have a reputation for great quality and service and have been operating for 20 years. We have been recognised as one the best places to work in 2024 by the Sunday Times! We also recently won 3 awards at the UK Employee Experience Awards 2024! As part of our growth strategy, we are recruiting for a SEND Team Leader in Birmingham. The Benefits: 🧑‍🏫The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focused on your success 💰Uncapped commission with no threshold on own billings 💸Branch performance related bonuses 🧑‍🎓Fantastic career and promotion opportunities, we are a fast moving and performance-orientated business with excellent rewards 📈Continuous development in our Leadership Development Group ☀️Reduced working hours in school holidays 🏖️28 days annual leave plus bank holidays which increases with length of service. Plus an extra day’s annual leave on your birthday and life admin day! 🏥Private health care and life insurance 💪Discounted Gym Membership and high street discount 🥳Company run functions that celebrate success 🥂Champagne Fridays The role of a Team Leader: As a billing Team Leader, you’ll be responsible for a team of successful Consultants and Resourcers, with the full support and guidance working alongside the Branch Manager. This is a billing role, so you will need to have a successful track record of agency recruitment and ideally have some team leader experience in education or social care agency recruitment. Key skills required: • Essential - Previous 360 recruitment experience leading a team in Education or temporary recruitment, • Proven track record of exceeding KPI’s and targets, • Ability to drive strong activity levels, • Previous work within a high compliance sector, • Strong customer service and sales skills, • A high standard of written and oral communication skills, • Proactive work with central support teams, • Outstanding organisation skills and strong attention to details You will thrive from leading by example and will be responsible for driving this successful branch to its full potential. It is important that you possess the skills to motivate, inspire and develop a team. If this is something you are interested in then please feel free to reach out to me for a confidential discussion. Georgia - Talent Acquisition Consultant 0121 200 4988

At Tosca, we are passionate about creating smarter and more sustainable supply chains. As a global leader in reusable packaging solutions, we empower our customers to reduce waste, optimize costs and unlock efficiency. We're looking for a Data & System Specialist to strengthen our Tosca team and help bridge the gap between business and technology! What you will do • Coordinate central data management for supply chain based on Tosca operating model, • Work with technology and business on data entry standardization from identifying required fields to naming conventions to avoid faulty entry., • Control and maintain data and make sure supply chain data is accurate, consistent and complete by data validation and data audits., • Create one source of truth across emea provide support in providing right data for business analysis., • Document data flows and develop right data access to develop accurate KPI dashboards., • Support BA an BI on developing reporting needs, • Map business processes and requirements, • Work with users to improve system efficiency and translate into system configuration and solutions., • Function as first point of contact for user experience challenges and technical issues., • Support diagnosing and resolving problems and mitigate impact and downtime for users., • Provide documentation and training to users on how to effectively use systems and tools provided., • Monitor system performance and identify potential challenges and action plans. What we are looking for • Knowledge of data management principles operating system and common business software, • Problem solving and analytical skills to diagnose problems and find effective solutions, • Fluent communicator with users and technical experts and ability to explain technology is simple way to users., • Attention to detail, • Adaptability, • Communicational skills, • Blend between technical and interpersonal skills What's in it for you? • A central role in Tosca’s EMEA supply chain, where your work directly influences customer satisfaction, business growth, and profitability., • The chance to make a meaningful contribution to a purpose-driven, sustainable business model., • A dynamic, international workplace where your ideas are valued and teamwork drives success. About us • We continuously invest in your personal and professional development through our training & coaching programs., • You will join a dynamic and fast-growing company that is part of a strong international group., • We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success., • You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels., • We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV, we’re looking forward to meeting you! External recruitment services/agencies will not be used for this position. We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems. Our work transforms organisations – and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. But achieving that level of performance requires an inclusive and supportive working environment. We believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. TXP’s dedicated public sector teams partner with central and local government – and their suppliers – to modernise legacy systems, digitise public services and augment tech teams in order to drive value and enhance user experience. We are seeking a dynamic, hands-on Head of Public Sector Sales to lead and grow our professional services sales into Central Government and Arm’s Length Bodies (ALBs) across England. This is a pivotal role focused on expanding our footprint in cloud, cyber security, digital transformation, and application development engagements within the Public Sector . The successful candidate will play a key role in driving further Gross Profit growth, shaping the go-to-market strategy, and leading a small but growing team based primarily in Birmingham. This hybrid role involves travelling twice a week to meet with clients and to our Birmingham or London offices. Key Responsibilities: • Develop and execute the public sector sales strategy aligned with company goals to drive revenue and GP growth., • Own and deliver sales targets, while playing a hands-on role in pipeline development, client engagement, and opportunity closure., • Lead and grow a sales team (currently 3 FTEs with plans to expand to 10+), ensuring performance, development, and high levels of engagement., • Build and maintain long-term, trusted relationships with stakeholders in Central Government and ALBs., • Jointly bid with strategic Public Sector Partners to secure large-scale programmes and contracts., • Navigate complex Public Sector procurement processes, frameworks, and commercial governance structures., • Collaborate closely with the Delivery team to ensure a smooth handover and successful project execution post-sale., • Work with marketing and product teams to align messaging, campaigns, and service positioning with sector needs., • Identify and articulate unique selling propositions based on competitor insights and market intelligence., • Provide detailed and reliable sales forecasts using CRM and forecasting tools., • Represent the company at external public sector forums and industry events Key Skills and Experience: • Proven track record in selling technology services (cloud, digital transformation, or application development) directly to the UK Public Sector., • Strong commercial acumen and experience of working to Gross Profit targets., • Deep understanding of Public Sector procurement processes, especially within Central Government., • Experience leading and managing sales teams, with a track record of hitting and exceeding team targets., • Demonstrated ability to build high-value customer relationships and win multi-million-pound opportunities., • Ability to work under pressure, manage competing priorities, and meet tight deadlines., • Excellent communication, negotiation, and presentation skills., • Proficiency in CRM systems and sales management tools., • Strong collaboration skills to work effectively across sales, delivery, marketing, and executive teams., • Existing network of senior public sector contacts is highly desirable. Benefits: • Uncapped OTE- high earning potential for top performers., • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging. Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.

Got a track record of building brilliant relationships that deliver real outcomes? The Challenge We're Europe's biggest Performance CSS, managing £1.2B in GMV for retailers like B&Q, Boots, and JD Sports. Our mission: 4x our impact to £5B in 24 months using proprietary AI that finds opportunities others can't see. Location: Birmingham (2 days a week in office, 3 days remote). Salary: Starting from £45,000 + performance bonus. Department: Retail Partners Team Start Date: ASAP - reviewing applications weekly. We're looking for a Key Account Manager who genuinely enjoys working with retailer affiliate, marketing and PPC teams to help them succeed. Someone who gets satisfaction from solving problems, building trust, and delivering exceptional results through strong relationships. If you've got a brilliant track record of relationship building and achieving outcomes, we'll teach you the affiliate and PPC specifics. The Role You'll look after a portfolio of Enterprise retail clients, being the main point of contact for their affiliate managers, marketing teams, and PPC specialists. You'll help these teams get the best results from their performance marketing campaigns. What You'll Actually Be Doing Client Relationship Management • Build strong working relationships with retailer affiliate managers, marketing teams and PPC specialists., • Understand each retailer's performance marketing strategy and how we fit into it., • Develop practical account plans with realistic KPIs for each retail client., • Run regular business reviews that actually add value to their affiliate and PPC campaigns., • Keep the CRM up to date (yes, it's boring, but it matters). Retention and Growth • Ensure clients renew because you've delivered tangible outcomes for them., • Identify opportunities to drive further value through additional solutions., • Hit your quarterly targets by focusing on client outcomes, not pushy sales tactics., • Forecast accurately based on the real value you're delivering. Day-to-Day Excellence • Learn and understand your retail clients' businesses, their marketing goals and campaign objectives., • Provide practical guidance that drives real outcomes for their teams., • Coordinate with our internal teams (Sales, Traffic Management, Marketing) to deliver results., • Handle escalations professionally when things go wrong (because sometimes they do)., • Focus relentlessly on what moves the needle for your clients. Working with Events and Resources • Encourage client engagement through our events and leadership resources., • Share best practice and insights that help clients achieve their goals. Who We're Looking For Essential Experience • You've got a proven track record of building and maintaining exceptional B2B client relationships, • You're outcomes focused, with evidence of delivering measurable results for clients, • You can demonstrate how your relationship building has driven real business value, • You can juggle multiple retail accounts without dropping the ball The Right Approach • You genuinely care about client outcomes and measure your success by theirs., • You're organised and prepared for client meetings., • You can analyse data and turn it into actionable recommendations., • You communicate clearly, whether it's good news or bad., • You solve problems rather than pass them on., • You build lasting relationships based on trust and results. What Really Matters • You thrive on being exceptional at customer success and relationship building., • You're driven by achieving tangible outcomes for your clients., • You find satisfaction in delivering outstanding value to retail clients., • You're comfortable learning new sectors quickly (we'll teach you affiliate and PPC)., • You build trust through consistent delivery, not false promises. Why This Works for the Right Person This role is perfect if you're passionate about building relationships that deliver measurable outcomes. You'll have the opportunity to become a trusted partner to leading Enterprise retailers, making a real difference to their performance. We don't expect you to know affiliate marketing or PPC inside out. We do expect you to bring exceptional relationship skills and an outcomes-focused mindset. We'll teach you the technical bits. You'll work with established Enterprise retailers, have the support you need to succeed, and be recognised for the exceptional value you bring through your relationship expertise. What We Offer • A customer success role where relationship excellence and outcomes are truly valued., • Enterprise retail clients with established affiliate and PPC programmes., • Full training on affiliate marketing and PPC (we'll teach you everything you need)., • A team that values doing the job well., • Competitive salary that rewards exceptional performance., • We offer 25 days annual leave plus all UK public holidays with the opportunity to buy more., • The tools and support to actually help your clients succeed., • Company pension., • Discretionary bonus., • Group life assurance of 10x fixed annual salary up to £500,000 cover., • Training budget., • Charity donation salary sacrifice match scheme., • Charity personal event donation match scheme., • External counselling service available., • Access to the UK bike2work scheme and Electric Vehicle schemes., • Full ongoing training is provided within the team and from external training source. Interested? If you're thinking "this sounds like a company that values outcomes and relationship excellence over sector experience," we should talk. Tell us about your track record of building exceptional client relationships and the outcomes you've achieved. Show us examples of how you've delivered measurable value through relationship excellence. Don't worry if you haven't worked in affiliate or PPC before, we can teach you that. NO AGENCIES - Please note we do not accept applications from agencies. We will treat all CV's submitted as Direct Applicants. Redbrain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, pregnancy and maternity, sex or sexual orientation, race, religion or belief or any other protected characteristic. This policy applies to all employment practices within our organisation, including but not limited to recruitment, promotion, compensation, benefits and training.

Sales Specialist – Respiratory equipment and consumables Midlands Medical Salary £45,000 to £50,000 basic, 30% commission • Clinically focused respiratory medical devices sales role, • Full autonomy in this specialist position!, • Advanced products that make a real difference to patient outcomes, • Prestigious manufacturer of innovative respiratory equipment, • Will consider a respiratory clinician seeking a new challenge THE ROLE: As the Sales Specialist, you will take responsibility for driving the adoption of a specialist range of advanced respiratory equipment and devices used in the treatment of adult patients. Covering NHS and private hospitals across the Midlands, you will work closely with respiratory consultants, physiotherapists, nurses, and critical care teams. This is a role where your clinical expertise will be highly valued — you’ll use your understanding of respiratory conditions to educate and support clinicians, while introducing technology that improves patient care. A fantastic opportunity for someone with a clinical background who is ready to take the step into a commercially focused role. YOUR CAREER: You will be joining a global medtech organisation that provides first-class training and ongoing support. Sales experience is not essential — what matters most is your clinical knowledge, drive, and determination to succeed. The company offers structured development programmes, a supportive culture, and clear progression opportunities for those who want to build a long-term career in medical sales. THE PERSON: To be considered for this Sales Specialist role, we are looking for: • A strong clinical background with a solid understanding of respiratory conditions (e.g. respiratory physiotherapist, respiratory nurse, or critical care nurse), • The ability to translate clinical expertise into a customer-focused, solutions-driven sales approach, • Tenacity, determination, and high levels of self-motivation, • A positive, energetic outlook with the ability to work independently and drive new opportunities, • Full driving licence with no more than 6 points THE COMPANY: This respected medtech manufacturer specialises in advanced respiratory care solutions that are trusted and widely adopted by healthcare professionals. Their products are clinically proven to support better outcomes and are well regarded across NHS and private hospitals. With a transparent and supportive culture, this is an organisation that empowers its people and rewards success. THE PACKAGE FOR SALES SPECIALIST: • Basic salary: £45,000 – £50,000, • Bonus: 30%, • Hybrid company car, • 25 days annual leave + stats, • Business mileage allowance, • Company pension scheme Location: The position of Area Business Manager covers the Midlands region including Birmingham, Wolverhampton, Coventry, Worcester, Derby, Leicester, Nottingham, Northampton and Norwich

Job Title – Patient Advisor Location - Birmingham Hours: Full time, 40 hours (must be happy to work weekends) Salary - £25,400 per annum + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Working in our Birmingham clinic, your day to day responsibilities may vary however a typical day will involve the following duties: • Building a strong relationship with our patients, • Performing diagnostic eye scans (full training will be provided), • Confidently relaying patient information to the optometrist to ensure a smooth patient journey, • Maintaining patient records with accurate and up to date information, • Arranging affordable finance options to suit each individual patient, • Schedule patients’ consultations and surgeries with our optometrists and surgeons The successful candidate will: • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Possess strong organisational skills, • Be commercially aware whilst providing world-class customer service If you believe you have the right skills and attributes for this role, we would love to hear from you. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Our Journey: At Veetee we’re creating a distinctive branded offering of high quality, tasty products that are redefining Consumer expectations in Ambient Convenience Foods. Our inspiration comes from tasty, healthy and fresh ready to eat products and we work hard to deliver these values in a 12 month+ shelf life format in a way that is both innovative and affordable! Ultimately – we want to redefine ambient convenience foods and the shopper aisle they’re housed in! Job Purpose: The Senior Commercial Manager - Ethnic Channel, will play a pivotal role in driving revenue growth and market success for our brands. With a focus on innovation and customer-centric strategies, the incumbent will lead the development and execution of commercial plans, fostering strong relationships both internally and with customers. This role demands an entrepreneurial attitude, innovative thinking, and a commitment to delivering results. Responsibilities: • Develop and execute the commercial strategy for Veetee’s branded portfolio across the ethnic channel., • Manage customer relationships with wholesalers, independent retailers, and ethnic cash & carry businesses., • Lead price negotiations, trade terms, promotional calendars, and in-store execution planning., • Drive listings and range expansion across ethnic customers, ensuring strong visibility and availability., • Monitor sales performance and competitor activity; recommend corrective actions based on data and insights., • Collaborate with marketing, supply chain, and NPD teams to align offers with ethnic shopper needs., • Provide commercial input to packaging, innovation, and pricing strategies suited to the ethnic trade., • Maintain accurate forecasts and work closely with factory teams to ensure service levels and product flow., • Act as the voice of the ethnic customer within the organisation and champion best-in-class delivery., • Any other reasonable duties, responsibilities or requests that may be issued by management from time to time. Skills, Knowledge and Experience: • Previous experience managing major retailers/multiples within the FMCG at a senior level in ethnic retail or wholesale. Experience working with ethnic wholesalers, cash & carry operators or importers would be desirable., • Proven success in driving branded growth in multi-cultural consumer segments., • Experience of growing private label commodity business in a high pace environment., • Proven track record of working to KPI’s and achieving targets., • Bachelor's degree in Business, Marketing, or a related field.., • Strong commercial and financial acumen., • Comfortable with detailed execution, including price submissions, contract follow-ups, and critical path tracking., • Excellent Excel and presentation skills., • Proven negotiation and problem-solving skills., • Pro-active starter and finisher., • Be willing and able to undertake regular national travel as required to manage the customer relationship., • Full, clean driving licence., • Must be enthusiastic, resilient, tenacious, and persuasive with excellent communication skills and a strong customer focus., • Responds positively to changing business priorities and is resilient., • Brings a creative and innovative mindset to problem-solving and decision-making. Benefits: • Health care cash plan., • Car Allowance., • Cycle to Work Scheme., • EV Scheme., • Company Pension and Life Insurance., • Free onsite parking., • Referral Programme., • Long Service Awards., • Store discount. How to Apply: Work Pattern Monday- Friday 9am-5:30pm Expected to visit Rochester HQ

Location: Birmingham - Haven Court.Hours: 32 per week - Monday - Thursday preferable but can be flexible.This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.We're looking for someone with good customer care skills to provide a focused management.

Approach Personnel are proud to be working on an exclusive basis with a large, successful and growing new build housing developer who are seeking an experienced Customer Care Technician/Maintenance Operative to join their growing team to join their customer service team in the West Midlands.Attend t

Location: Birmingham - Haven Court.Hours: 32 per week - Monday - Thursday preferable but can be flexible.This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.We're looking for someone with good customer care skills to provide a focused management service to

We are seeking a highly skilled and motivated Employability Skills Tutor to provide high-quality education and training for learners completing a variety of sector-specific qualifications. These include Employability Skills, Customer Service, Business Administration and Adult Social Care. Deliver hi

An exceptional customer care standard at all times. Multimodal Freight Forwarder - Part remote working! - £30K- £35K - Solihull.

You will be promoting our core values with great customer care and showcasing your skills and professionalism, while working on flow savers, water management systems and water saving products. Career progression opportunities.

This is a role that requires both technical acumen and empathy balancing cost-effective solutions with exceptional customer care.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

Delivery drivers Blue Arrow Exeter is looking for Van delivery drivers with a difference Are you patient, polite & able to provide an excellent customer service The number of parcels due to be delivered is less than normal rounds as extra time at each drop is needed Customer care being very importa

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years - Have no more than 6 points on your licence.

Job Title – Patient Advisor Location - Birmingham Hours: Full time, 40 hours Salary - From £25,400 per annum + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Working in our Birmingham clinic, your day to day responsibilities may vary however a typical day will involve the following duties: • Building a strong relationship with our patients, • Performing diagnostic eye scans (full training will be provided), • Confidently relaying patient information to the optometrist to ensure a smooth patient journey, • Maintaining patient records with accurate and up to date information, • Arranging affordable finance options to suit each individual patient, • Schedule patients’ consultations and surgeries with our optometrists and surgeons The successful candidate will: • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Possess strong organisational skills, • Be commercially aware whilst providing world-class customer service If you believe you have the right skills and attributes for this role, we would love to hear from you. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Advisor - Birmingham West Bromwich - Pipe and Climate Centre So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in Birmingham West Bromwich you will be responsible for: * Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times. * Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly. * Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries). * Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability. * Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the published terms and conditions. Work with the customer care team to ensure that the Faulty/Damaged stock process is followed correctly. * Take ownership for any customer issues that arise, taking time to log them accurately in the appropriate systems following strict procedures and guidelines. * Handle all customer complaints following the agreed processes, flagging any issues to the branch manager. * Ensure that the agreed minimum performance criteria for the branch is always exceeded in terms of attendance, order accuracy, and service quality. * Maintain customer database information systems in logical and efficient manner. * Carry out other customer-related tasks, as requested by the branch manager. * Actively participate on any initiative to improve the level of customer service. This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm with 1 hour break. No weekend work required. And here’s what we’d like you to have: * Previous internal or external customer service experience preferred. * Good verbal and written communication skills. * Excellent interpersonal and customer service skills: ability to interface with personnel from various departments and levels. * Good organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines. * Attention to detail and commitment to Customer Service Excellence. * Ability to access information using automated systems (e.g. Windows based computer systems). We look forward to receiving your application! #ACHS150

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Advisor - Birmingham West Bromwich - Pipe and Climate Centre So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in Birmingham West Bromwich you will be responsible for: * Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times. * Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly. * Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries). * Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability. * Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the published terms and conditions. Work with the customer care team to ensure that the Faulty/Damaged stock process is followed correctly. * Take ownership for any customer issues that arise, taking time to log them accurately in the appropriate systems following strict procedures and guidelines. * Handle all customer complaints following the agreed processes, flagging any issues to the branch manager. * Ensure that the agreed minimum performance criteria for the branch is always exceeded in terms of attendance, order accuracy, and service quality. * Maintain customer database information systems in logical and efficient manner. * Carry out other customer-related tasks, as requested by the branch manager. * Actively participate on any initiative to improve the level of customer service. This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm with 1 hour break. No weekend work required. And here’s what we’d like you to have: * Previous internal or external customer service experience preferred. * Good verbal and written communication skills. * Excellent interpersonal and customer service skills: ability to interface with personnel from various departments and levels. * Good organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines. * Attention to detail and commitment to Customer Service Excellence. * Ability to access information using automated systems (e.g. Windows based computer systems). We look forward to receiving your application! #ACHS150

Escalator Engineer- Birmingham - at Stannah Join Our Team! Stannah have recently been awarded the Lift and Escalator contract with Network Rail. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company. Are you an experienced Escalator Engineer looking for an exciting job at market-leading family-run business? Stannah, a global leader in the Lift Industry is looking to recruit skilled Escalator Engineers. This job covers key stations within the Birmingham area, allowing you to work with a diverse range of escalators and moving walkways. Why Join Stannah: Industry Leadership: Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality.Competitive Compensation: In addition to a market-aligned base salary, you'll receive a standby allowance and call-out payment.Comprehensive Benefits: Enjoy benefits such as a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses.Generous Holiday Entitlement: 25 days of holiday, plus bank holidays, with the option to purchase additional leave.Career Growth: We offer opportunities for career advancement, ongoing training, and development.Autonomy: You'll manage on site works, building relationships with client staff and key stakeholders as the face of Stannah Escalator Engineer Responsibilities: Conduct maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers.Ensure high standards of service delivery, safety, and customer care.Perform effective risk assessments and maintain site log cards during every visit.Participate in our on-call rota to cover holiday. Escalator Engineer Requirements: Qualifications: NVQ Level 3 in Escalator Engineering or equivalent.Experience: Proven experience working on escalators and moving walkways.Driving License: A valid UK driving license is essential for this role. If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basisProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits25 days holiday, plus bank holidaysHoliday scheme to buy extra days’ annual leavePension Scheme. Matched contribution/salary sacrificeSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and moreLife Assurance SchemeLong Service award scheme, with holiday benefitCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and moreEmployee Assistance Programme. A workplace initiative to support and enhance well-beingEnhanced maternity and paternity provisionCompany Vehicle We reserve the right to close this vacancy early if we receive high numbers of applications for the role. #NWR PandoLogic. Keywords: Maintenance Engineer, Location: Halesowen, ENG - B62 8BH

You’ll lead from the front—overseeing high-quality dispensing and delivering patient-centred care, guiding the day-to-day running of the Pharmacy to ensure professional excellence and a seamless customer experience. Provide and support vital clinical services (Flu Vaccinations, Pharmacy First in

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office. Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions. How you'll make an impact • Control the renewal process for your clients. Gather information from Clients and Prospects using superb communication skills., • Maintain and grow your book of business by chasing and securing new business leads., • Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!, • Visit with clients as appropriate, it's here that your interpersonal skills will shine., • Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team., • Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII, • Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance., • Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry., • Due diligence in administration, policy documents and processes, • Excellent client service focus; the customer is always your top priority, • Generate and driving new business using exceptional communication and interpersonal skills., • Actively deal with ambiguity and have outstanding accuracy and attention to detail, • Continually building your industry knowledge and seeking development On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview The Senior Pensions Consultant role is a dynamic, B2B position focused on corporate pensions and employee benefits. You'll manage and grow a portfolio of clients, delivering expert advice, driving profitability, and uncovering new business opportunities. With a leadership role in national initiatives and a commitment to exceeding client expectations, this is your chance to make a real impact through strategic thinking and exceptional service. How you'll make an impact • Manage and own client accounts, including high-value and complex pension and employee benefits relationships, delivering tailored solutions to meet client needs and exceed expectations., • Provide expert consultancy on Corporate DC Pensions and employee benefits., • Contribute to the development and achievement of Employee Benefits corporate objectives, with a focus on innovative pension solutions., • Build strong internal and external relationships to ensure efficient, professional service delivery aligned with client expectations and service agreements., • Drive revenue growth by retaining pension clients, generating new business, and managing high-value, specialist pension portfolios., • Identify and secure additional revenue opportunities through cross-selling pension and employee benefits services, referrals, and leveraging professional connections., • Prepare and negotiate service and fee proposals for pension and benefits solutions within approved pricing structures and protocols., • Monitor income, manage budgets, and ensure financial control over pension client portfolios, addressing unprofitable relationships with management., • Ensure compliance with engagement and re-engagement procedures, maintaining suitable protections for pension clients., • Deliver high-quality client reports, presentations, and supporting materials tailored to complex pension and employee benefits needs., • Mentor and support Associate Consultants and team members, particularly in developing their pensions expertise., • Extensive technical expertise in employee benefits consultancy, including Corporate DC Pensions, supported by industry qualifications (e.g., PMI diploma) and ongoing CPD., • In-depth knowledge of regulatory requirements for advised and non-advised sales, ensuring compliance when providing advice and recommendations., • Proven experience in Financial Services with a track record of high sales success and managing complex, high-value corporate client relationships. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

As a Hearing Care Assistant at Scrivens Opticians & Hearing Care, you’ll play a key role in delivering outstanding customer service and supporting our Audiologists in providing high-quality hearing care. Provide advice on hearing aid care, maintenance and use. Contribute to the day-to-day smooth r

As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.Your main areas of responsibility will be:.Delivering the pharmacy strategy through providing expert care and advice.Ac

Handle customer inquiries with appropriate and timely follow-through and document all customer interactions and tasks in the CRM systems. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. You will have the ability to “own

Bupa Health Centre Southend-on-Sea, SS1 1AN.Competitive Salary and Fantastic Benefits.Working on Tuesday, Thursdays or Fridays.You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfac

As a Pharmacist with us you’ll be providing excellent customer and patient care, it’s more than dispensing medicine, it’s listening and providing your expert advice and reassurance.Your main areas of responsibility will be:.Delivering the pharmacy strategy through providing expert care and adv

Provide excellent customer care and aftercare, ensuring works are completed to a high standard. Manage expectations and communication between residents, clients, and our operations teams. Handle potentially challenging situations with empathy, professionalism, and resilience.

Like us, you're passionate about great customer care - and you're a real team player.

We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. You’ll bring care and passion to every interaction, with the customer at the heart of the journey. At A&M, our values aren’t just words - they’re the heartbeat of how we show up,

It is the Customer Relations Manager’s role to train and continually develop the Oyster team to achieve this level of excellence, helping our customers in their decision making to choose Oyster Care Homes as their trusted place of care. Developing and implementing a culture of high-quality custome

As a Customer Care Adviser, your primary responsibilities will include:. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? We are seeking an energetic and dedicated. Representing a prestigious global brand, you will play a vital

Customer care is at the heart of our Claims team.

Your new company We specialise in high-performance chemical products-lubricants, cleaners, degreasers, and anti-corrosion agents-serving the electronics, automotive, and industrial sectors.With production sites in Belgium, the UK and South Africa, and sales offices across Europe and the Middle East,