Civica Cx Housing Systems Officer
20 days ago
Rugby
Positive Employment is currently recruiting for a Housing Systems Officer for our client a government organisation in Rugby, Warwickshire. This role is a temporary contract initially for 2 months with the possibility to extend. Hybrid working, once a week on site. Potential for Temp to Perm. Duties and Responsibilities but not limited to: • Completion of annual statutory reports pulled from Cx such as LADR & LAHs and checking the data within these reports., • Manage upgrades – through test and moving into live system, feeding back & resolving issues as they arise., • Deciding when a support call needs to be logged, logging it, comfortable in having discussions with Civica support desk & internal colleagues & moving forward to resolving the issue., • Setting up & deleting new users & restricting permissions etc., • Liaison with finance colleagues to make sure payments go on to accounts., • Dealing with Cx queries from users & abilities to fix some things., • Working on interfaces with different systems where data needs to pass between., • Someone who understands Civica Cx for Housing (as opposed to other Civica products or Cx for different specialities)., • Ability to build reports from Cx., • Ability to launch new features and modules such as SMS messaging and tenant portal., • Ability to continue developing the data on Cx such as adding leaseholders. Pay: £19.76 per hour (Rate Negotiable) Please note this role is within the scope of IR35.