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JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors’ ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: • Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time, • Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan, • Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments, • Ensure accurate note keeping and records maintenance in GBS systems in a timely manner, • Upload and update data to the relevant systems where debt penalties are in place, • Follow-up and monitor the payments expected to be received, • Monitor and reconcile payments with partner universities, • Monitor the debtors’ report and escalate any issues of non-payment to the Debt Collection Manager, • Experience working in finance operations and AR, • A high degree of computer literacy (particularly Microsoft Office applications), • Expert in MS Excel and pivot tables, • Effective time management and planning, • Ability to work independently and strong communication skills, • Excellent written and verbal communication skills, • Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: • Credit Control experience and working knowledge of recovery guidelines, • Degree level qualification The Debt Collection Officer will also be expected to demonstrate their commitment: • to GBS values and regulations, including equal opportunities policy., • to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.

The Company Corporate Travel Management (CTM) is an award winning, global leader in business travel management services. We drive savings, efficiency and safety to businesses and their travellers all around the world. CTM’s proven business strategy combines personalised service excellence with customer facing technology solutions to deliver a return on investment to customers. Overview The Service Delivery team are responsible for managing and overseeing a number of specific projects for government clients, specifically in relation to the provision of accommodation, transport and providing operational help and support to make their project a success. In this role, the job holder will be the main point of contact in relation to all project related issues, working alongside colleagues in Client Services, Supplier Relations, Health & Safety and Finance. The role will also be responsible for handling incoming calls and emails in line with agreed service levels and providing a high level of customer service to all clients. Please note that this role requires to undergo a security clearance process (you must have lived in the UK since 5 consecutive years to be eligible) and an enhanced DBS check. Kindly refrain from applying if you are not willing to undergo these necessary background checks. The role is office based, Monday to Friday, core office hours. Skills Must Have • Excellent written and verbal skills, • Excellent with Excel spreadsheets, • Highly resilient, remaining calm when dealing with pressure, • Highly organised and an effective planner Nice to Have • Experience using Freshdesk or a similar tool, • Exemplary customer service to internal and external stakeholders, • High attention to detail, • Excellent communicator, • A team player, • Commercially aware, • Ability to think logically and to use creativity to solve problems and come up with solutions, • Proficient knowledge of Microsoft Office packages, particularly Word and Excel., • Flexibility to work in all aspects of the role, taking on tasks as dictated by business needs. Experience Essential Customer service experience –demonstrable experience of working in a customer centric environment Desirable Previous experience of working for a travel company would be advantageous. Required of all CTM Positions Embrace CTM’s core values of Connect, Evolve, Deliver. Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors. Ability to work independently as well as part of a team. Appropriate and professional written and verbal communication. Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests. Creative and analytical thinking with strong problem-solving and consultative skills. Demonstrates calm under pressure – is a proactive contributor and eager to learn. Proficiency in Microsoft Office Suite. Ability to do basic math. Ability to read and interpret information. Attention to detail. Regular and reliable attendance. Why CTM? Reward & Recognition CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas. As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders. Employee Wellbeing and Flexibility The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well know wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more. Sustainability Focus CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include: • Annual Volunteer Day Leave to support a charity/cause of your choice, • Offsetting all CTM employees’ travel, • Partnership with South Pole – supporting sustainable community projects (local & global), • Paperless office initiatives & recycling options If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

We are recruiting for a Finance Officer to join our client on a full time, permanent basis. This is an exciting opportunity for a finance professional to join a forward thinking, sustainable,.

We are looking for a highly experienced and motivated Finance Officer who will take on the role of supporting the RSPB and the RDCA team in the financial administration of this project. LIFE Raft Finance OfficerReference: OCT20255161Location: Home based in Northern IrelandSalary: £27,123. Pro RataB

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no i

Reporting to the Finance Manager, you will play a key role in maintaining accurate financial records, assisting with month-end processes, and ensuring efficient financial controls are in place. Liaise with internal departments and external suppliers to resolve finance queries. Contribute to process

Finance Officer – Brighton (Hybrid) | £32,000 – £38,000 + Benefits. An exciting opportunity has arisen for a proactive and detail-oriented Finance Officer to join a dynamic and growing SME based in Brighton. This is a permanent position offering a broad and varied finance remit within a collab

Business Support Administrator / Finance & HR Officer. Business Support Administrator / Finance & HR Officer. This pivotal role manages critical functions across HR, Payroll, Finance, and Resident Administration, ensuring compliance and the efficient delivery of our care services.

Finance Business Partner / Senior Finance Business Partner. Respond to finance queries promptly and support colleagues across the Trust. Experience in finance or administration (school/education sector experience desirable).

If you have experience of working in the accounts sector and are looking for a job with a difference you really need to apply for this Finance Officer role. Assisting Senior Finance Assistant with the management of the rent accounting system.

Note: This description retains the core responsibilities and expectations of the Deputy Chief Finance Officer- Governance role without external boilerplate content. Deputy Chief Finance Officer- Governance role at East Kent Hospitals University NHS Foundation Trust. This position involves leading fi

JR Personnel are an employment agency acting on behalf of a client who is looking for an experienced Finance Officer who has minimum of 3 years’ experience within a Finance role. In this role, you will work closely with Team members and with other departments maintaining ledgers, processing transa

The Deputy Chief Finance Officer (DCFO) is a pivotal member of the Chief Finance Officer’s Senior Leadership Team, supporting the delivery of UHN’s aims and improvements in quality, efficiency and effectiveness. We are recruiting a Deputy Chief Finance Officer to join our integrated finance team

AAT qualified or working towards (or equivalent finance qualification). Experience in finance administration, ideally within education or the public sector. Confident user of finance systems and Excel.

AAT qualified or working towards (or equivalent finance qualification). Experience in finance administration, ideally within education or the public sector. Confident user of finance systems and Excel.

Housing Support Finance Officer. This role is ideal for someone with experience in invoice processing, financial administration, and housing finance systems. Support the Housing Support Accountant with daily finance operations.

Contact debtors to assess finances.

My client is looking for a Finance Officer to join them on a temporary basis!. Some experience working within a finance-based role and an understanding of the Accounts Payable process is required.

Payroll Officer - City Centre Leicester - Accountancy Practice. Our client, a well-established accountancy practice based in Leicester City Centre, is seeking an experienced Payroll Officer to join their growing team. Responsibilities - Payroll Officer.

Finance Management Information Officer. Finance Management Information Officer. Undertake additional duties within the finance section as needed.

The Senior Press Officer will apply best practice communications insight, ideas, implementation and impact assessment to deliver UKEF’s press office and PR activities, including planning, content creation, handling media enquiries and evaluation. Direct message the job poster from UK Export Financ

Are you a detail-oriented finance professional looking for your next challenge? We are actively recruiting for a. GCSEs including Maths and English; NVQ Level 3 in Finance or equivalent experience. Experience in finance or public sector roles.

Trace | Expert Accountancy & Finance Recruitment presents a 6-month Interim CFO opportunity on a fractional basis. Mentor and manage a high-performing finance, operations and revenue operations team, fostering collaboration and forward-thinking aligned with the company’s culture. Foster a culture

We're the UK & Global Market leading provider of part-time Finance Director's and Chief Finance Officer's services to mid-sized businesses. If you're a top quality Chief Financial Officer / Finance Director who's frustrated and fed up with the confines of a normal corporate life and you're looking f

Finance Officer - Payroll (6 month Fixed Term Contract).

Local Taxation & Assessment Officer - Personal Finance Unit. Local Taxation & Assessment Processing Officer – Personal Finance Unit – Level 2 & 3. The Revenues and Benefits Service has an exciting opportunity to recruit Local Taxation, Assessment, and Processing Officers Level 2 and 3.

The Chief Finance Officer (CFO) is accountable to the Chief Executive of the NHS Leicester, Leicestershire and Rutland ICB and Northamptonshire ICB Cluster, with professional accountability to the Regional Finance Director of NHS England. Lead the Cluster internal finance function and team. Chief Of

Finance Support Officer | Schools Finance Team | Preston. Join us as a Business Support Officer in our Schools Finance Team, where you will play a vital role in supporting the financial operations of over 500 schools across Lancashire in a supportive and innovative environment.

Finance Officer (3 Days a Week). Are you a Finance Officer or similar that has experience using Sage 50, that wants to work 3 days a week for a well run family business?. Liaise with the bank and HMRC to ensure finances and taxes are kept up to date.

An excellent opportunity has arisen for a finance officer to join our finance team, working as a cashier at our Langdon Hospital. The role involves supporting the finance team in providing a reliable and effective financial support service to Devon Partnership NHS Trust in respect of the different f

The Finance & Admin Officer will support our Senior Management Team in maintaining and developing financial and administrative processes, ensuring JCS continues to grow and operate smoothly. They will efficiently manage finances, including expenses and supplies, while overseeing document management

We’re the UK & Global Market leading provider of part-time Finance Director’s and Chief Finance Officer’s services to mid-sized businesses. If you’re a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you’

Solid all-round finance experience (AP, AR, reconciliations, self-billing).

The Chief Finance Officer reports to the Chief Executive of the NHS Leicester, Leicestershire and Rutland ICB and the Regional Finance Director of NHS England. Chief Finance Officer – NHS Northamptonshire Integrated Care Board. The CFO will lead the finance function, develop the cluster’s financ

Looking for a role where your finance skills can really shine? Join us as a Finance Officer (Maternity Cover) at Stafford House, Canterbury, and play a key role in supporting our busy finance operations while helping international students have unforgettable study experiences. Behind the scenes, a d

Finance Officer – Corporate - Band 3. An exciting opportunity has arisen for a dynamic and motivated finance professional to join the Finance team at Bradford District Care Trust. The finance manager and assistant finance manager will be responsible for agreeing work priorities and coordinating wo

Service Care Solutions are currently recruiting on behalf of a Local Authority in East Suffolk for a Finance Officer (Housing Support) to join the team on a temporary basis. Experience working in an operational finance team or transactional processing environment.

They have an opening for a Finance Officer to assist with their financial operations at their site on the outskirts of Dumfries. We're searching for a detail-oriented Finance Officer to join their vibrant administration team! You will play a crucial role in delivering outstanding customer service wh

Our client is seeking a Finance Officer to join their friendly and dedicated finance team. Additional benefits and information for the role of Finance Officer:. Working closely with the Finance Manager and Head of Finance, you ll help ensure that the income, expenditure, and funds are accurately rec

Event finance administration (e.

Finance and Purchasing Officer. At Claires Court, a leading independent school in Maidenhead, your expertise in finance, procurement, and purchasing will directly contribute to our mission of delivering exceptional education. Minimum of two years experience in a finance or purchasing role, ideally i

AAT qualified or working towards (or equivalent finance qualification). Experience in finance administration, ideally within education or the public sector. Confident user of finance systems and Excel.

Senior Finance Officer - Schools. Senior Finance Officer (Schools). We are seeking to appoint a hard working, customer focused colleague to join our Schools Finance Team.

Interim Senior Finance Officer – Fully Remote contract for a Local Government client. Manage a team of Finance Officers (1 Full Time, 2 Part Time). Experience managing a team of Finance Officers.

We are seeking to recruit an enthusiastic individual to join us as an Early Years Finance Officer to work with our team to support Early Years Providers to claim early years free entitlements in the Westmorland & Furness Council area.

This is an excellent opportunity to join a respected not-for-profit in Kent as a Finance Officer (Rents). You’ll be joining a supportive finance team in a well-regarded organisation that values professional development, process improvement, and collaborative working. If you’re an ambitious finan

Reporting to - Head of Finance. Carry out ad hoc tasks as assigned by the Head of Finance. Prior experience in an accounts assistant or similar finance role, preferably within construction or subcontractor-heavy industries.

Deputy Chief Financial Officer, King's College Hospital NHS Foundation Trust.