Bradford
CRM Executive Up to £34,000 12 Month Fixed Term Contract Bradford - 5 days per week An established cultural organisation behind one of the UK’s largest festivals is seeking a Marketing Manager to lead audience communications and ticketing strategy. The festival hosts hundreds of events across literature, music, comedy, faith, and family programmes, with a strong focus on social engagement and public dialogue. You’ll play a key role in shaping audience journeys, overseeing digital communications, and ensuring the smooth running of ticketing operations during a busy and rewarding festival period. Key Responsibilities: • Manage audience data and ensure GDPR compliance, • Oversee ticketing system and communications workflows, • Update and maintain website copy and layouts, • Create digital templates for email, SMS, and ticket platforms, • Design engaging user journeys across digital channels, • Analyse audience data to improve targeting and engagement, • Collaborate with design and advertising teams on campaign delivery Essential Skills & Experience: • Strong understanding of user journeys from booking to communication, • Proven experience writing engaging marketing copy, particularly emails, • Skilled in data analysis and audience segmentation, • Experience using ticketing and CRM platforms (e.g. TicketSolve, Mailchimp), • Excellent organisational skills and attention to detail, • Ability to thrive in a fast-paced, collaborative festival environment Send an email to to register your interest.