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We are hiring for an exciting new role on behalf of our client - OTTA Coffee House Job Purpose To prepare and serve high-quality coffee and food/drink items, deliver excellent customer service, and help keep the shop clean, well-stocked and running smoothly. Key Responsibilities • Prepare and serve skilled, consistent, quality coffee (espresso-based drinks, filter coffee, milk texturing/latte art, etc.) to company standard. • Prepare acai bowls and other menu items to recipe and presentation standards., • Provide friendly, efficient and professional customer service at all times, including taking orders and operating the till. • Undertake all cleaning duties, including front and back of house, equipment, and washing up, in line with food hygiene standards. • Monitor stock levels and carry out stocking/restocking of ingredients, cups, and consumables during shifts., • Assist with receiving and storing stock deliveries correctly., • Follow all health & safety and food hygiene procedures at all times., • Report any customer complaints, equipment issues, or stock shortages to the Supervisor., • Support colleagues during busy periods and contribute positively to the team., • Carry out any other reasonable duties as required by the business. Person Specification • Previous barista experience preferred, though training will be provided., • Genuine interest in coffee and quality food/drink preparation., • Friendly, customer-focused attitude with good communication skills., • Able to work efficiently under pressure during busy periods., • Reliable, punctual, and willing to undertake cleaning and stocking duties as part of the role., • Basic food hygiene awareness (training/certificate to be provided if not already held).