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We’re looking for a friendly, reliable, and hardworking team member to join Frost Atelier on a full-time/ part-time basis.Your duties will include: • Serving customers with a smile, • Preparing and decorating premium ice cream pops, • Operating the till and handling payments, • Restocking ingredients and supplies, • Keeping the shop clean and organised, • Opening and closing the shop, • Maintaining high food hygiene standards What we’re looking for: • Excellent customer service skills, • Positive attitude and willingness to learn, • Reliable and punctual, • Able to work in a fast-paced environment, • Previous hospitality or retail experience is a bonus, but not essential What we offer: • Full-time position, • Immediate start, • Full training provided, • Opportunity to grow with a new and exciting brand If you’re passionate about customer service and enjoy working in a fun, fast-paced environment, we’d love to hear from you.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

Head Chef – Mediterranean Lounge Location: 290 Chase Road, Southgate, London, N14 6HA Position: Full-Time Start Date: To be confirmed #About Us We are a new mid-to-upscale Mediterranean lounge based in Southgate, bringing together the flavors and culinary traditions of the Mediterranean with influences from Turkish, Greek, Italian, Lebanese, and other Mediterranean cuisines. Our concept combines quality food with a sophisticated lounge atmosphere, cocktails, and entertainment. We offer live music on Friday and Saturday evenings, together with late dining on Friday and Saturday, creating a vibrant destination for both dining and socializing. We are looking for an experienced and creative Head Chef to join our team and play a key role in establishing the kitchen, developing our menu, and setting the culinary standards for the venue. The Role As Head Chef, you will take overall responsibility for the kitchen and work closely with the management team to develop a distinctive Mediterranean menu that reflects the identity of the lounge. This is an exciting opportunity for a chef who is passionate about Mediterranean cuisine and enjoys combining traditional flavors with modern presentation and techniques. You will lead a small kitchen team of approximately 3–4 people, ensuring consistently high standards of food quality, presentation, hygiene, and service. Key Responsibilities * Lead and manage the kitchen team on a day-to-day basis. * Develop and create an exciting Mediterranean-inspired menu with influences from Turkish, Greek, Italian, Lebanese, and other Mediterranean cuisines. * Work with management to establish the culinary identity and style of the restaurant. * Develop new dishes, specials, and seasonal menu items. * Ensure all dishes are prepared and presented to a consistently high standard. * Oversee food preparation and kitchen operations. * Demonstrate strong knowledge and experience across grill, seafood, pasta, mezze, and general Mediterranean cuisine. * Manage food ordering, stock levels, portion control, and kitchen inventory. * Minimize food waste while maintaining quality and consistency. * Maintain excellent standards of food hygiene, cleanliness, and health and safety. * Ensure appropriate food storage, preparation, and allergen procedures are followed. * Manage kitchen organization and ensure the team operates efficiently during busy services. * Train, motivate, and supervise kitchen staff. * Work closely with front-of-house and management teams to ensure smooth service. * Maintain consistency during busy evening and late-night services, particularly on Fridays and Saturdays. * Contribute ideas to continuously improve the menu, kitchen operation, and overall guest experience. The Ideal Candidate We are looking for a qualified and experienced Head Chef with a strong background in Mediterranean cuisine. The successful candidate will have: * Proven experience as a Head Chef or senior chef. * Strong experience with Mediterranean cuisine, particularly Turkish, Greek, Italian, Lebanese, or similar cuisines. * A genuine passion for food and menu development. * Excellent knowledge of grilling, seafood, pasta, mezze, and Mediterranean cooking techniques. * Experience creating and developing menus. * Strong organizational and stock-control skills. * The ability to manage and motivate a small kitchen team. * The ability to remain calm and organized during busy services. * Excellent attention to detail and presentation. * A strong understanding of food safety, hygiene, allergens, and kitchen health and safety requirements. * Relevant food hygiene certification and any other certificates required to work professionally in a commercial kitchen. * A professional approach and commitment to maintaining high culinary standards. What We Offer * The opportunity to take a leading culinary role in a new Mediterranean lounge concept. * Significant input into the creation and development of the menu. * The opportunity to build and lead a small, dedicated kitchen team. * A mid-to-upscale dining environment. * A creative setting combining food, cocktails, live music, and late-night dining. * The opportunity to establish the kitchen's standards and culinary identity from the beginning. Start date: To be confirmed. If you're an experienced chef with a passion for Mediterranean cuisine and want to play a major role in creating something distinctive in Southgate, we'd love to hear from you.

Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Facilities Maintenance Operative (Cleaning, Window Cleaning & Grounds Maintenance) Company: Bloc FM Location: Various client sites (assigned by Bloc FM) Employment Type: Permanent, Full-Time/Part-Time Salary: Competitive, based on experience Company Overview: Bloc FM is a trusted facilities management company committed to delivering exceptional service to commercial and residential clients. We ensure environments are safe, clean, and well-maintained through professionalism, reliability, and attention to detail. Position Overview: Bloc FM is hiring a versatile Facilities Maintenance Operative to perform cleaning, window cleaning, and grounds maintenance duties across client sites. This role suits a proactive individual who enjoys hands-on work, thrives in varied environments, and takes pride in maintaining high standards. You will work as part of the Bloc FM team, with tools, equipment, and training provided. Key Responsibilities: General Cleaning: Perform daily indoor cleaning tasks: vacuuming, mopping, sanitizing surfaces (desks, kitchens, restrooms), and dusting. Follow health and safety guidelines, including COSHH regulations. Window Cleaning: Clean interior and exterior windows using company-provided equipment (squeegees, telescopic poles, eco-friendly solutions). Safely work at heights (e.g., ladders, platforms) following training. Grounds Maintenance: Maintain outdoor areas: mowing lawns, trimming hedges, weeding, pruning, and seasonal tasks (leaf clearance, gritting pathways in winter). Ensure entrances, walkways, and car parks are clean and hazard-free. Additional Duties: Report maintenance issues or hazards to the Bloc FM management team. Support ad-hoc tasks (e.g., deep cleaning, end of tenancy cleaning). Requirements: Physical Stamina: Ability to lift/move equipment, stand for extended periods, and work outdoors in all weather. Experience: Previous experience in cleaning, window cleaning, or groundskeeping is desirable but not essential (training provided). Team Player: Collaborative attitude, punctual, and reliable. Attention to Detail: Deliver high-quality results aligned with Bloc FM standards. Safety-Conscious: Willingness to follow risk assessments and use PPE. Driving License: Essential as required to drive and bring equpment to site. Benefits: Training: Full induction, safety training, and career development opportunities. Uniform & Equipment: Provided by Bloc FM (cleaning tools, PPE, grounds maintenance gear). Supportive Team: Regular check-ins and access to management support.

Key Responsibilities • Manage the daily operations of the retail store and ensure smooth running of all activities., • Lead, motivate, and develop a team of retail staff., • Recruit, train, and support employees to maintain high performance standards., • Deliver excellent customer service and handle customer enquiries and complaints professionally., • Monitor sales performance and work towards achieving store targets and KPIs., • Manage stock levels, deliveries, replenishment, stock checks, and inventory control., • Ensure the store is clean, organised, well-presented, and compliant with company standards., • Manage staff rotas, attendance, holidays, and daily workloads., • Monitor cash handling, banking procedures, and daily financial controls., • Implement company promotions, merchandising standards, and marketing initiatives., • Monitor operating costs and help maximise store profitability., • Ensure compliance with company policies, health and safety regulations, and legal requirements., • Prepare sales and performance reports for senior management., • Identify opportunities to improve sales, customer satisfaction, and operational efficiency., • Deal with operational issues quickly and effectively.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

We are looking for bright, energetic students to work within our Operations Department in the evenings and weekends. Full training will be provided. This post offers excellent and flexible experience in Office Administration and can be easily dove-tailed with higher education courses. Job Description The role is based from home but 4 weeks training will need to be completed at our Head Office in Cuffley (direct train from Finsbury Park and Moorgate). We liaise with insurance companies to arrange private medical assistance for foreign nationals whilst they are in the UK. It would ideally suit medical/dental/veterinary students as you would have first contact with patients, obtain telephone medical histories and triage cases. There will be opportunities to write medical reports, referral lettePlears and to interpret test results, under the supervision of our Medical Director. The office is open between 6.30am and 10.30pm 7 days a week. Minimum hours 11 hours per week and maximum hours 30 hours per week. Hourly rate - £12.75 per hour plus an additional £2.25 for Friday Evening, Saturday Daytime, Evening , Sunday Daytime and Bank Holidays