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Customer service manager jobs in Potters BarCreate job alerts

  • Work From Home – Paid Research
    Work From Home – Paid Research
    12 hours ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
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  • General Manager
    General Manager
    6 days ago
    £35000–£45000 yearly
    Full-time
    London

    Job Summary The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, efficient team performance, and strong financial results. This role requires effective leadership, organisation, and a passion for delivering high-quality dining experiences. Key Responsibilities: • Oversee all aspects of restaurant operations, including front-of-house and kitchen activities, • Lead, train, and motivate staff to maintain high standards of service and performance, • Ensure outstanding customer service and promptly resolve any customer concerns or complaints, • Manage recruitment, onboarding, staff rotas, and performance reviews, • Monitor stock levels, order supplies, and liaise with suppliers, • Ensure compliance with health, safety, and food hygiene regulations, • Develop and implement strategies to increase revenue and profitability, • Manage budgets, control costs, and review financial performance, • Maintain quality standards for food, beverages, and overall guest experience, • Support marketing and promotional activities to drive business growth Qualifications: • Proven experience in restaurant management or a similar leadership role, • Strong leadership and team management skills, • Excellent communication and interpersonal skills, • Good understanding of financial management, budgeting, and cost control, • Ability to work in a fast-paced environment and manage pressure effectively, • Knowledge of UK food safety and hygiene regulations, • Flexibility to work evenings, weekends, and bank holidays as required Skills required: • Leadership and decision-making, • Problem-solving and conflict resolution, • Time management and organisational skills, • Customer-focused approach, • Strong attention to detail

    Immediate start!
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  • Operations Administrator
    Operations Administrator
    9 days ago
    Full-time
    London

    As an Operations Administrator at our Skills Training Centre, you will play a crucial role in ensuring the smooth and efficient running of our daily operations. We are looking for a highly organised and proactive individual to provide comprehensive administrative support, contributing to a positive and effective learning environment for our participants. Key Responsibilities: • Coordinate and schedule training courses, workshops, and events., • Manage participant registrations, inquiries, and communications., • Maintain accurate records of attendance, course completion, and certifications., • Prepare and distribute training materials, handouts, and resources., • Support trainers with administrative tasks, including room bookings and equipment setup., • Handle general office administration, including managing supplies, mail, and phone calls., • Assist in maintaining a clean, organised, and welcoming training facility., • Provide excellent customer service to participants, trainers, and visitors. The ideal candidate will possess: • Proven experience in an administrative or operations support role, preferably within an educational or training setting., • Strong organisational skills with keen attention to detail., • Excellent communication skills, both written and verbal., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to manage multiple tasks and prioritise effectively in a fast-paced environment., • A proactive attitude and a willingness to learn. Join our team and help us deliver high-quality training experiences!

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.5–£14 hourly
    Full-time
    London

    We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

    Immediate start!
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  • Head Chef & Head Pizza Chef
    Head Chef & Head Pizza Chef
    24 days ago
    £18–£20 hourly
    Full-time
    London

    Job Summary We are seeking an experienced and passionate Head Chef to be part of our culinary team. The successful candidate will be responsible for overseeing all aspects of food preparation, ensuring high standards of quality and safety, and managing kitchen operations. This role offers an exciting opportunity for a dynamic leader with a strong background in culinary arts and team management to contribute to our renowned establishment. The Head Chef will play a pivotal role in creating innovative menus, maintaining exceptional service standards, and fostering a positive kitchen environment. Duties • Lead and supervise the entire kitchen team, including sous chefs, cooks, and kitchen assistants, ensuring efficient workflow and high-quality food production., • Develop and design creative menus that align with the restaurant’s concept and customer preferences., • Oversee food preparation, cooking, and presentation to ensure consistency and excellence., • Maintain strict adherence to food safety regulations and hygiene standards across all kitchen operations., • Manage inventory, order supplies, and control food costs to optimise profitability., • Train staff on food preparation techniques, safety procedures, and service standards., • Collaborate with front-of-house staff to ensure seamless service delivery., • Monitor kitchen equipment maintenance and cleanliness to uphold a safe working environment., • Proven supervising experience within a busy restaurant or hospitality environment., • Extensive culinary experience with strong skills in food production, preparation, and cooking techniques., • Demonstrable team management skills with the ability to lead and inspire staff effectively., • Knowledge of food safety standards and regulations is essential., • Previous experience in restaurant settings or hospitality industry preferred., • Strong leadership qualities combined with excellent organisational skills., • Ability to work under pressure whilst maintaining attention to detail., • Passion for innovation in cuisine alongside a commitment to delivering exceptional customer experiences.

    Immediate start!
    Easy apply