Senior Complaints Officer Location: Westminster Salary / Pay Rate: £29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority ...
Developing a culture of continuous improvement through understanding of the root causes of casework enquiries, complaints and work with service managers to develop improvement actions
Teqniq is searching for a SEND Tribunal, Disagreement Resolution, Complaints and Workforce Development Officer to work in the public sector. 36 hours per week. 3 months contract. 09:00-17:30 Job ...
Complaints Resolution Officer Newham Job RoleTo be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver ...
Ensuring all associated complaints paperwork is accurately documented and stored with the CRM system * Prioritising and categorising complaints based on urgency, complexity, and potential impact ...
Are you passionate about making a real difference in your community? We're seeking a dedicated Homelessness Complaints Officer to join our dynamic team in Hackney. Here's why you should consider this ...
Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role ...
We are looking for a Complaints and Customer Feedback Co-ordinator to to provide effective and timely co-ordination, management and monitoring of all complaints, customer feedback, Housing Ombudsman ...
Complaints Assistant Edgware, Middlesex £26,750 + Pension + Parking A Complaints Assistant with really good people skills and an excellent telephone manner is required for this successful, growing ...
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A fantastic opportunity has arisen for an experienced Customer Complaints Officer to join a specialist Banking company based in the heart of the City of London. Joining a dynamic and collaborative ...
Corporate Complaints OfficerContract Type: PermanentSalary : £33,485 - £36,575 Working Hours: 35 hours Per Week Working Pattern: Monday to FridayLocation: Arlington, London - HybridIf you share our ...
You will be responsible for leading the Enquiries & Complaints Team within the Parliamentary and Public Accountability Team, ensuring that UKHSA manages enquiries and complaints effectively and in ...
A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis. Key responsibilities are as follows Oversee the management and effective ...
Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. * Maintain effective oversight of corrective actions and ensure residents are kept ...
The post holder is pivotal in supporting the Complaints Manager in providing quality assurance in relation to patient experience and improving commissioned services to patients. The post holder will ...
The Conduct Risk Analyst will handle all aspects of complaints management and be responsible for assisting the Compliance Officer with completing and submitting Conduct Risk tasks in relation to ...
Key tasks & responsibilities 1. To respond to complaints received from policyholders and IFA's received via multchannels. 2. Process complaints on policies in priority order as determined by the ...
Job Type: Full-time hybrid role Location: City of London (Bury Street office & client Site) Salary: £32,000-£36,000 base An exciting opportunity has come up within our Nursing Division based in ...
Ensuring complaints are recorded onto the complaint database, reporting and seeing through to completion within the firm's complaints handling policy and SLA. * Driving root cause analysis and ...
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service
Join our team and be a crucial part of delivering an effective complaints, enquiries, and compliments management service, ensuring that service standards are consistently met.Responsibilities
Key responsibilities 1. To ensure complaints are dealt with and responded to within time frames and monthly targets are met. 2. To ensure that all duties are being carried out satisfactorily and to ...
The team are also responsible for providing expert technical advice to our operations team and support with complaints management. What's the role? You will be key to the delivery of technical advice ...