Complaints jobs in Kidderminster

Stage 1 Housing Complaints Advisor Contract Type: 12 month FTC Hours: Full time, 37.5 hours per week, Mon - Fri 9am - 5pm Remote working (may need to go into the office occasionally) Salary: £26,000 ...

JOB DESCRIPTION - Complaints Handler The Role: Deal with complex complaints and multi-departmental issues to prevent escalations. Assist the Complaints Manager in managing and coordinating high ...

Receive phone calls from customers answering any general enquiries and complaints * Liaise with Project Managers to ensure work is completed on time * Work towards and achieve targets, Key ...

Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc administration tasks as required Skills required for the role: * Previous cruise industry experience ...

... complaints in a controlled and courteous manner. * Answer customer phone calls and emails to provide strong customer service and positively resolve all customer issues. * When after-sales quality ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

With a focus on environmental and amenity impacts, to facilitate the delivery of the Councils Development Management responsibilities as Local Planning Authority principally by resolving complaints ...

Support the Customer Service team with complaints; particularly complaints involving the FOS * Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a ...

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

You'll lead on investigating and responding to low level complaints and you'll assist with the administration of issuing Section 20 notices, composure of Section 21 and 22 requests and assist with ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

... customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine ...

Dealing with customer complaints and non-conformities swiftly, proactively and positively. * Attend weekly production meeting with a view to knowing where each job is. * Keeping manufacturing ...

Acting as first point of contact for all compliments and complaints for the venues, looking for trends and recommending improvements where possible * Keeping up to date on accessibility requirements ...

Providing a reception service to tenants, visitors and contractors for day-to-day enquiries or complaints * Completing satisfaction surveys for housing standards and ensure appropriate signposting ...

Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject ...

Ensuring that service users are aware of complaints procedures and advocacy services. * Contributing to the professional development of others by supervising others including those who are supporting ...

You'll need to thrive working in a fast paced, busy environment and be able to manage and prioritise a varied workload, from managing colleagues, to responding to complaints, ensuring works comply ...

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. All Reed temporary worker benefits are ...

Customer Service handling of complaints, compiling and sending letters * Maintaining stock records and stock control. * Create and update budgets for marketing purposes * Monitor website data and ...

In addition, you will provide technical support for building damage elements of claims and first stage support to the Customer Services Team for claims with FOS complaints. This role involves ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

Manage complaints from various customers, conducting root cause investigations and coordinating responses. * Assist with supplier audits and develop customer product specifications. * Handle ...

Managing day-to-day compliance activities and managing complaints through to resolution * Ensuring continual embedding and implementation of Consumer Duty within the firm * Being the main point of ...