Contracts Administrator Assistant
2 days ago
Loughton
Administrator (Supporting Contracts Managers) \n\n • Annual Salary: £27,000 - £28,000\n, • Location: Loughton\n, • Job Type: Full-time, Permanent\n\n An exciting opportunity has arisen for an Administrator to join our growing team in Loughton. This role will provide vital administrative support to the Contracts Managers, ensuring the smooth day-to-day running of repairs and maintenance operations. The successful candidate will be highly organised, proactive and confident managing multiple tasks while maintaining excellent customer service standards. \n Day-to-day of the role: \n\n • Provide administrative support to Contracts Managers across various projects and contracts.\n, • Raise jobs on the internal system and ensure all relevant details are accurately recorded.\n, • Book appointments and repairs into engineers' and surveyors' diaries.\n, • Liaise with residents, clients, contractors and operatives via telephone and email.\n, • Make outbound calls to schedule works, confirm appointments and provide updates.\n, • Maintain accurate records and update internal systems as required.\n, • Produce basic reports using surveyors' inspection information, with full training provided.\n, • Assist with the coordination and tracking of works to ensure deadlines and service standards are met.\n, • Support the wider team with general administrative duties and ad hoc tasks as required.\n, • Contribute to the smooth and efficient delivery of contracts through effective organisation and communication.\n\n Required Skills & Qualifications: \n\n • Previous administration experience within a repairs, maintenance, construction, housing, property services or similar environment.\n, • Strong working knowledge of Microsoft Office packages, particularly Outlook, Word and Excel.\n, • Excellent organisational skills with the ability to prioritise a busy workload.\n, • Strong attention to detail and accuracy.\n, • Confident telephone manner and excellent communication skills.\n, • Proactive approach with strong problem-solving abilities.\n, • Ability to work effectively both independently and as part of a team.\n, • Experience using Joblogic, Totalmobile (Connect) or MCM would be advantageous but is not essential as full training will be provided.\n, • Experience working for a local authority, housing association or similar environment would be beneficial.\n