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What to expect from the role ● Hands on experience in maintaining spaces, appliances, and equipment. ● Learning how to organise, multitask and manage time. ● Learn on the job regarding the best practices in cleaning and maintenance tasks. ● Exposure to the facilities department and its various responsibilities. Responsibilities ● ● Perform maintenance tasks like fixing broken furniture, changing the light bulb and inspecting faulty appliances or equipment. ● Ensure the plants are watered and trimmed. ● Regularly wash the windows and clean glass surfaces with care. ● Responding to complaints and resolving the issues of the employees. ● Ensure all the electrical appliances are functioning properly. ● Performing regular checks on the safety systems like fire alarms, smoke detectors, fuse box and so on. ● Installation of new equipment or appliances needed. ● Inspect problem areas and ensure the necessary steps are taken to solve them. ● Regularly check and maintain the ventilators and thermostat. ● Keep the supplies stocked and maintain an inventory and database. ● Coordinate with other workers and perform tasks. ● Update the authorities with weekly and monthly reports.

- Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. - Provide excellent customer service by answering questions and addressing concerns about menu items. - Checking that ingredients remain fresh and safe for consumption. - Stay up-to-date on industry trends and new grilling techniques to continuously improve performance. - Ensuring that your workstation remains clean and orderly at all times.

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).

Ø Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Ø Hiring, training, and overseeing new staff. Ø Responding to customer complaints and concerns in a professional manner. Ø Developing and arranging promotional material and in-store displays. Ø Preparing detailed reports on buying trends, customer requirements, and profits. Ø Monitoring inventory levels and ordering new items. Ø Checking that ingredients remain fresh and safe for consumption. Ø Stay up-to-date on industry trends and new grilling techniques. Ø Ensuring that your workstation remains clean and orderly at all times.

Location: Mac Bae at The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only Experience Required: Minimum 2 years in customer-facing roles About Us: Mac Bae is a vibrant new Caribbean kitchen with a Latin twist, based inside the Golden Anchor Pub in Peckham/Nunhead. Our menu centres around rich, cheesy mac and cheese dishes, topped with premium ingredients including seafood, lamb, steak, and chicken. We are a passionate startup looking for team members who want to grow with us and help shape the future of the brand. At Mac Bae, we believe in building a respectful, productive, and enjoyable workplace. We value teamwork, professionalism, and a commitment to excellent service. We’re here to create unforgettable food and great vibes for our customers – and we expect our team to do the same. Role Responsibilities: Deliver warm, engaging, and attentive service to all customers Maintain a friendly and professional attitude at all times Confidently communicate menu options, specials, and upsell items to increase revenue Handle customer queries or complaints calmly and effectively Take accurate orders and ensure timely service with the kitchen team Support the front-of-house area with cleanliness and organisation Work closely with a small, motivated team and contribute positively to the business culture Who We’re Looking For: Minimum 2 years of experience in hospitality or customer-facing roles Excellent communication and interpersonal skills Natural people person – enthusiastic, positive, and team-oriented High attention to detail and a proactive attitude Strong understanding of the importance of great customer service Must be available on weekends Benefits: Work with a passionate startup – real opportunities for rapid growth Fast-track promotion based on performance No early mornings One-month training provided Three-month probation period Paid monthly

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.

Key Responsibilities: Manage the daily operations of the cloud kitchen to ensure smooth food preparation and timely delivery. Ensure that hygiene, cleanliness, and food safety standards are strictly followed at all times. Monitor food quality, portion control, and consistency to meet customer expectations. Oversee stock levels, place orders, and check inventory to avoid shortages or wastage. Handle customer enquiries or complaints that may arise via online platforms or phone. Keep track of sales, expenses, and delivery performance to support business goals. Recruit, train, and supervise staff as required.