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Managing of Conduct and Complaints team.

Data Protection and Complaints OfficerInitial 6 Month ContractRemoteVOX Consultants are working with a council client who are looking for a Data Protection and Complaints Officer. You will play a key role supporting the Customer Care & Data Protection Manager on all aspects of customer feedback

Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints requirements and regulatory reporting requirements. Head of Complaints - Financial Planni...

What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload effectively, with autonomy and to a high, professional standard * Role model c...

Dental Complaints Service Operations Manager. The DCS are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. About the role of Dental Complaints Service Operations Manager:.

To support the People's Directorate in the management of complaints and Freedom of Information for:Service user and public complaintsRepresentations and mediationEnquiries from elected members and MPsFreedom of Information requestsData Protection Act requestsSchools service level agreementLocal G...

Main Responsibilities:Day-to-day supervision, work allocation, and training of the Complaints and FOI team. Managing the most sensitive complaints on behalf of the senior management teams for the respective divisions. Responsibility for the day-to-day management of the External Investigating Offi...

You will play a key role supporting the Customer Care & Data Protection Manager on all aspects of customer feedback and transparency requests, including Statutory Complaints (Children Act), Corporate Complaints, Ombudsman Enquiries, Councillor & MP Enquiries, Data Subject Access requests, Disclos...

Experience:Administrative: 3 years (required)legal disrepair cases: 2 years (required)Complaints Officer: 2 years (required)Experience working in a housing association or councilContract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pmNEXT STEPS: In-

The Role: The responsibility for investigating and responding to, complaints that have been allocated to youExcellent organisational / case management skills, with experience of prioritising your own workload, ensuring that complaints, dissatisfaction, MP, Councillor or Executive enquires are res...

Managing of Conduct and Complaints team.

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 monthsKey responsibilitiesDemonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the busine...

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

Managing of Conduct and Complaints team * Adherence to Lloyd's and FCA regulatory requirements * Fostering a positive conduct environment Experience: * 5+ years' experience working in a relevant ...

The General Dental Council (GDC) is recruiting for a Dental Complaints Service Operations Manager to join our team in London on a full-time, fixed-term contract for 12 months. This role is Hybrid ...

This role reports into the Head of Conduct and Complaints, and is based in London on a hybrid basis (3 days in the office). Experience/background: * Previous experience working within Complaints ...

Reduction in customer complaints linked to facilities issues, assessed by analysing the number of complaints in NPS audits, social media checks, and online weekly complaints file. Compliance Rate

We cover matters such as school admission appeals, exclusions, complaints, Special Educational Needs, discrimination, academic misconduct, non-academic misconduct, issues regarding PhDs and Fitness ...

Outside of the Claims function, you will be expected to collaborate closely with key stakeholders, our delegated underwriting team, delegated authority management team, complaints actuarial team ...

Other roles would include liaising with couriers, addressing customer complaints, and maintaining accurate stock records. Additionally, you will oversee other relevant tasks, including influencer ...

Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests. * Establish guest satisfaction data and develops improvement ...

To be responsible for managing customer complaints, formal enquiries, insurance, compensation and legal claims in a timely manner with a satisfactory outcome and that corrective action is taken to ...

Do you have experience in complaints handling, regulation or contracts? Are you looking for your next law firm risk and compliance role? If this sounds like you, keep reading. A forward-thinking ...