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  • Ecommerce Admininstrator
    Ecommerce Admininstrator
    14 days ago
    £12.21–£12.25 hourly
    Full-time
    Cheetham Hill, Manchester

    Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

    Immediate start!
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  • E-Commerce Administrator
    E-Commerce Administrator
    3 days ago
    £12.21–£13.45 hourly
    Full-time
    Cheetham Hill, Manchester

    We’re Hiring: E-commerce Administrator Manchester (M8 8NN) Full-Time | Office-Based About the Role We are looking for an organised and detail-oriented E-commerce Administrator to join LV Clothing, an established ladieswear brand. This is an exciting opportunity to play a key role in the successful launch and ongoing management of our online products. The role involves supporting the day-to-day management of our online sales platforms, maintaining accurate and engaging product listings, and ensuring smooth digital operations across the business. The ideal candidate will demonstrate strong organisational skills, excellent computer literacy, and previous experience in an administrative or e-commerce support role. You will be responsible for ensuring all product records are accurate, compliant, and ready to go live, supporting seamless product launches and maintaining high standards of data integrity across our systems. This is a hands-on position, ideal for someone who enjoys a combination of operational e-commerce tasks and creative collaboration. You will work closely with a small, friendly, and collaborative team across product development, packaging, trading, and supply chain, contributing to the overall success of the brand’s online presence. Key Responsibilities E-commerce • Create, upload, and manage product listings on BigCommerce, • Ensure product data is accurate (pricing, descriptions, images, categories), • Set up SKUs and barcodes, • Support product launches, promotions, and online campaigns, • Update website content and ensure listings are SEO-friendly, • Assist with photoshoots when required Administration & Customer Support • Respond to customer enquiries via email, phone, and chat, • Deliver excellent customer service across all channels, • Process orders, returns, and exchanges efficiently, • Maintain organised digital records and data, • Support inventory updates and coordinate with suppliers, • Assist the wider team with ad hoc administrative tasks What We’re Looking For • Manchester-based applicant, • Strong team player who thrives in a fast-paced environment, • Highly organised, proactive, and detail-focused, • Confident written and verbal communication skills, • Prior office or administrative experience preferred, • Strong computer skills, including Microsoft Office (especially Excel), • Excellent organisational skills with the ability to prioritise tasks effectively, • Professional phone etiquette and customer communication skills, • Ability to work independently while maintaining high attention to detail, • Interest in fashion or knowledge of clothing products What You’ll Need to Succeed • Experience listing products online (BigCommerce preferred), • Strong Excel and data-handling skills, • Excellent attention to detail and accuracy, • Proactive approach to problem-solving This role is ideal for motivated individuals eager to contribute to a growing online business while developing their professional skills in a supportive environment.

    No experience
    Easy apply
  • Team Member-£12.25 p/h-35/40h/w. Flexible Mon to Sun
    Team Member-£12.25 p/h-35/40h/w. Flexible Mon to Sun
    23 days ago
    £12.25 hourly
    Full-time
    Trafford Park, Stretford

    Monday to Sunday - MUST BE FULLY FLEXIBLE Due to a high level of applicants, if you are unable to work full time fully flexible your application will be rejected. Experience is not required but will be taken into consideration Position: Team Member Pay: £12.25 p/h FULL TIME About Us: We are HOP! We exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: Your tasks and responsibilities will depend on the daily allocation done by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. From time to time, you will also be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns including working weekends and bank holidays. Please be aware we handle Pork meat in our restaurants. If you think this position is for you - please apply, and we will get back to you ASAP. Thank you!

    Immediate start!
    Easy apply
  • Commercial Manager
    Commercial Manager
    2 months ago
    £51000–£55000 yearly
    Full-time
    Longsight, Manchester

    Company Profile Wing On Limited is a professional soy-based food manufacturer. The company integrates research and development, manufacturing, sales, and distribution. Committed to using high-quality non-GMO soybeans, Wing On Limited combines traditional production methods with modern food processing technologies and strictly implements the HACCP food safety management system. We continuously provide safe, stable, and high-quality tofu and soy product solutions to wholesale distributors, foodservice operators, retail chains, and food processing clients. Commercial Manager Key Responsibilities • Develop and execute B2B commercial expansion and business growth strategies based on the company’s core soy product business., • Acquire, manage, and expand B2B client relationships, with a focus on wholesalers, foodservice customers, retail chains, building long-term partnerships., • Lead or participate in commercial negotiations covering product specifications, pricing, payment terms, delivery schedules, quality standards, and service conditions., • Draft, review, and manage commercial contract terms, ensuring effective risk control and monitoring the execution of contracts and customer orders., • Develop and optimize pricing strategies and commercial policies to ensure sustainable profitability., • Participate in team management and performance target setting, and regularly prepare and present business and financial analysis reports to management., • Monitor customer and channel performance, tracking key indicators including sales revenue, margins, collections, delivery performance, and customer satisfaction., • Analyze industry trends, raw material cost fluctuations, and customer needs to provide commercial recommendations for product portfolio optimization and business growth., • Support marketing activities to ensure alignment between commercial objectives and promotional initiatives. Who We Are Looking For • Strong experience in B2B business development, contract negotiation, and customer relationship management., • Solid understanding of pricing structures and contract execution within the food supply chain., • Strong commercial analysis, risk management, and execution capabilities., • Minimum of 5 years of experience in B2B commercial, sales, or business management roles., • Knowledge of HACCP or food safety regulations is a strong advantage., • Proficiency in both Chinese and English (written and spoken)., • Bachelor’s degree or above; preferred majors include Business Administration, Supply Chain Management, or Food-related disciplines.

    No experience
    Easy apply

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