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  • Administrator
    Administrator
    14 days ago
    £35–£38 hourly
    Full-time
    Coleshill

    About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues.​, • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).​, • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.​, • Identify and develop opportunities to improve online user experience.​, • Work with eCommerce Manager to test and roll out new functionality designed to add value.​, • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.​, • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.​, • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.​, • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.​, • Manage and maintain on-site adverts.​, • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.​ What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

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  • Product Sales Advisor (Field Sales)
    Product Sales Advisor (Field Sales)
    1 month ago
    £15.33 hourly
    Full-time
    Birmingham

    Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

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  • Service Engineer
    Service Engineer
    1 month ago
    £36000–£45000 yearly
    Full-time
    The Royal Town of Sutton Coldfield, Birmingham

    PURPOSE Working across the UK and Ireland, with occasional jobs overseas, you carry out planned servicing, hot zone relines, controls support, and reactive call-outs on vacuum and atmosphere heat treatment furnaces. Most of your time is on customer sites, often on your own, so being self-sufficient and professional matters as much as the engineering. We don't expect vacuum furnace experience: we train that. What we can't train is reliability, sound judgement, and doing the job properly. Every job is documented in full and handed back clean. That is the VAS standard and this role protects it. THE TWO LEVELS We are genuinely open to both, as two separate hires. Neither needs previous vacuum furnace experience. The difference is engineering maturity and how much you can run on your own. Trainee / Junior. An engineer earlier in their career, or from another hands-on discipline, who works under an experienced engineer, learns the kit and our methods, and builds up to running straightforward visits alone. Experienced. A seasoned service or field engineer from any hands-on industry who can already turn up, diagnose, plan the work, and see it through with little oversight, and who will pick up the furnace side quickly. Leads complex jobs and sets the standard for others. KEY RESPONSIBILITIES ▪ Planned maintenance, servicing, and reactive call-outs on vacuum and atmosphere furnaces, to schedule and spec. ▪ Fault diagnosis on site and safe, correct repairs. ▪ Hot zone relines on vacuum hardening, brazing, and carburising furnaces, working accurately with graphite, carbon fibre, and molybdenum. Rebuild to the agreed design, not a shortcut version of it. ▪ Electrical fault-finding, and support for controls upgrades including our own VSC+ system, alongside the controls team. ▪ Accurate service reports and full job documentation on every visit, following VAS process from as-found condition to clean hand-back. No exceptions: the paper trail protects the customer and VAS. ▪ Represent VAS professionally on site, in the UK and abroad, work to site rules and our RAMS, and keep the customer informed. ▪ Experienced level also: lead complex jobs, coordinate and mentor other engineers, and feed back to the Service Manager on scope, parts, and cost or timescale issues. PERSON SPECIFICATION E = essential, D = desirable ▪ Engineering qualification, electrical or mechanical, or time-served equivalent. (D) ▪ Hands-on service, maintenance, or field engineering experience. (E) ▪ Self-sufficient on customer sites: can diagnose, make the call, and manage the customer without close support. (E, and the core of the Experienced role) ▪ Comfortable being away 2 to 3 nights most weeks, and with occasional overseas trips. (E) ▪ Valid passport, or able to get one before starting. (E) ▪ Methodical, quality-conscious, reliable, and disciplined about paperwork, with sound judgement under pressure. (E) ▪ Full UK driving licence, and physically able to do hands-on furnace work. (E) ▪ Any furnace, heat treatment, high-temperature, vacuum, or process-plant experience, and electrical or PLC fault-finding. (D, we train the furnace side) WORKING ARRANGEMENTS Field-based across the UK and Ireland, with workshop time at Harvest Fields between jobs. Typically 2 to 3 nights away most weeks, often home midweek, depending on job location. Occasional overseas work for international customers; recent jobs have included Saudi Arabia, France, Germany, Sweden, and Norway. Company van, tools, and PPE provided. Overtime and call-out working as required. Standard VAS benefits, including pension and 28 days holiday including bank holidays.

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