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The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too. Key job responsibilities • Proactive and preventative maintenance tasks on a wide range of site equipment, • Carry out reactive repairs and fault diagnosis in a live distribution warehouse, • Use the latest tools to maximise equipment effectiveness, • Uphold all health and safety policies and practices, • Support the development and progression of on-site apprentices, • Work on continuous improvement projects and roll out best practices across a range of EU sites A day in the life Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements. Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for. • NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship, • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • Relevant experience as a qualified engineer, • Relevant experience working in mechanical and/or electrical maintenance, • Advanced proficiency in the local language verbally and in writing, • Associate's degree in Mechnical or Electrical, • Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards, • Experience with robotic operation and maintenance, • Experience in condition-based monitoring, • Experience working with print and apply machines, • Experience in fault-finding and maintaining conveyor or automation systems Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Loss Adjuster – Birmingham Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you enjoy visiting customers and making a real difference when they need support most? In this role, you'll gather key site information, assess liability, and produce detailed work scopes to help deliver the best outcomes for our customers. If this sounds like you, we'd love to hear from you! Although this role covers the Birmingham region, we also have opportunities available in the following areas: Available locations: • Northern Ireland, • South London region, • Norwich /Ipswich / Norfolk region, • Perth / Dundee region, • Eastleigh /Southampton / Reading region A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting domestic & commercial property claims customers. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Experience handling property insurance claims, loss adjusting cases or investigations within a regulated environment., • Experience with property inspections, virtual assessments, commercial claims, and scoping systems such as Cotality and/or Xactimate would be advantageous., • Strong analytical and decision-making skills, with the ability to assess evidence and reach fair, balanced conclusions., • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Salary competitive (depending on location, skills, experience, and qualifications), • Bonus opportunity - 8% of annual salary (actual amount depends on your performance and Aviva’s), • Company Car, • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools _ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and _ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look _ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email _.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose We are seeking an experienced Facilities Building Coordinator to deliver exceptional facilities management and customer service at Compton House, with operational oversight of Power Engineering Services and DRC sites. This role combines facilities coordination with front-of-house reception support (Mondays, Fridays, and cover for absences). Key Responsibilities Operational Oversight: Oversee Helpdesk scheduling, PPM, and reactive maintenance across all sites using CAFM systems (Corrigo). Manage mobile engineers, contractors, and service providers to ensure timely completion within SLAs. Conduct RAMS vetting, contractor sign-off, and quality assurance. Service Delivery: Coordinate hard and soft services including cleaning, housekeeping, emergency call-outs, and small projects. Monitor vendor performance, manage purchase orders, and ensure compliance with agreed standards and schedules. Reception & Front-of-House: Provide professional reception coverage (Mondays, Fridays, and absence cover). Greet visitors, manage telephone/email queries, administer badging and access control, arrange meeting rooms, coordinate taxis and parking, and maintain security sign-in records. Compliance & Safety: Conduct daily site inspections and weekly compliance checks (fire safety, water hygiene, emergency lighting). Maintain documentation, ensure adherence to H&S regulations, and support emergency preparedness. Essential Requirements • 3–5 years' experience in integrated facilities management within commercial environments, • Front-of-house/reception experience, ideally in corporate settings, • Excellent communication, customer service, and stakeholder management skills, • Proficient in MS Office, CAFM/CMMS systems, and Building Management Systems, • Strong organisational skills with ability to manage multiple priorities, • Knowledge of H&S regulations, risk assessments, and safe working procedures Desirable: IOSH/NEBOSH qualification, multi-site experience, understanding of M&E services. Location: On-site –Birmingham, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Regulatory Reporting Manager.As one of the fastest-growing building societies in the UK - with a proud heritage and bold ambitions for the future - it's easy to see why we stand out. Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, strengthening our communities, and acting with integrity at every step.To support our growth, we're looking for someone to join our Finance team to manage the regulatory reporting function by leading the end-to-end preparation, validation, and timely submission of statutory and prudential returns to governing bodies.The role is responsible for leading and developing the regulatory reporting team, driving high performance, accountability, and consistency in delivery. This is a role with variety, visibility and impact focusing on designing, executing, and maintaining robust control environments, ensuring audit readiness and eliminating operational or regulatory risks. Continuously interpreting evolving industry rules and driving the implementation of new reporting frameworks and automated tools across the business is key.Main responsibilities include:Regulatory Interpretation & Horizon Scanning - interpreting PRA, FCA and wider regulatory requirements impacting reporting obligations, including Prudential returns and wider statistical and regulatory submissions. Translating regulatory requirements into clear internal definitions, data requirements and reporting logic and methodologies. This includes maintaining horizon scanning of regulatory change.Regulatory Reporting Oversight and Delivery - overseeing the production and submission of regulatory returns across Prudential regulators (PRA/FCA) and wider bodies (e.g. HMRC, ONS)Data Governance, Taxonomy & Definitions - developing and maintaining a regulatory taxonomy / data dictionary, ensuring clear mapping between regulatory definitions and internal data and consistency across all regulatory returns (PRA, HMRC, ONS)Systems, Data & External Provider Oversight - being the SME for regulatory reporting systems and data architecture including working with external system providersFrameworks, Policies & Process Documentation - developing, maintaining and updating regulatory reporting policies, control frameworks and process documentation and proceduresControl Environment & Governance - establishing and maintaining a robust control framework for regulatory reporting, producing management information and supporting governance through relevant forums (e.g. Finance, ALCo, Risk Committees).Wider Finance & Prudential Support - supporting Finance and Treasury through analysis derived from regulatory reporting outputs and Inputs to capital, liquidity and balance sheet managementTeam Leadership & Management - providing overall leadership to the team setting clear objectives, expectations, and performance standards whilst supporting the development, coaching, and training of team membersWhat we're looking forStrong understanding of UK prudential regulatory frameworks (PRA/FCA).Experience in regulatory reporting within a bank, building society or audit environment.Proven ability to interpret complex regulatory requirements and apply them in practice.Strong analytical skills, including data validation and reconciliation.Experience working with finance, treasury or risk data.Strong control mindset and attention to detail.Previous managerial experience .Why join us?This is a brilliant opportunity for someone who's ready to take a step forward in their career. You'll join a supportive team, get exposure to different parts of the business, and play a part in driving meaningful change. If you're ambitious, values-driven, and excited to grow - we'd love to hear from you.What you'll get in return:Up to £70,000 (depending on skills and experience)Intelligent working - split your time between home and our Brierley Hill office;30 days' holiday + bank holidays + 'Moments that Matter' days (birthdays, weddings, getting your house keys, welcoming a grandchild - the moments that count)Up to 8% pension contributionLife assurance at 4× salaryFull Private Medical Insurance for you and your familyA healthcare plan for everyday essentials like dental and opticalAccess to our Salary Sacrifice schemes: Cycle to Work and Electric Car schemesDiversity, Equality and InclusionWe're building a culture where everyone feels respected, supported and valued. Diversity isn't a tick-box for us - it's a strength we actively champion. Whoever you are, and whatever makes you you , you'll be welcomed here and encouraged to thrive.And there's more…We're a Certified B Corp and officially a Great Place to Work in the UK - and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next.TPBN1_UKTJ

Department: Student Recruitment \n Location: Birmingham - Norfolk House, Smallbrook Queensway, B5 4LJ (On-Site) \n Type of Contract: Permanent / Full-Time \n Salary: £27,500 gross per annum \n Our Vision: Changing Lives through Education \n What We Do: The Student Recruitment Department plays a key role in the growth and success of GBS by guiding our prospective students from interest to enrolment, ensuring they have the information, support and encouragement they need to take their next step in higher education. \n The Role: If you are passionate about people, motivated by deep conversations, and want a role where your work can change lives, this is your opportunity to help our students turn their goals into achievements. Be the reason a student says yes to transforming their future through education! \n As a Student Recruitment Officer, you will be responsible for attracting prospective students and supporting current students in their progression to further study, driving both recruitment and retention. You will promote the institution and the Student Referral Scheme, provide personalised advice on courses and progression pathways, and guide students through the application, enrolment, and transition processes. Through proactive engagement and relationship-building, you will help students make informed decisions while contributing to recruitment, progression, and retention targets. \n Please Note: This role is not eligible for visa sponsorship! \n \n What the role involves: \n\n • Develop and implement effective student recruitment, progression, and retention strategies to achieve enrolment targets and increase continuing student enrolments.\n, • Serve as the primary point of contact for prospective and current students, providing timely guidance and support through phone, email, social media, and face-to-face interactions.\n, • Provide accurate and detailed information on academic programmes, progression pathways, admission requirements, funding options, student support services, and career development opportunities.\n, • Promote the institution, its programmes, and the Student Referral Scheme through presentations, workshops, information sessions, campus tours, recruitment events, and outreach activities.\n, • Proactively engage with prospective and existing students to identify recruitment and progression opportunities, supporting informed decision-making and successful student outcomes.\n, • Support students through the application, admission, enrolment, and progression processes, providing guidance on course selection, documentation requirements, and next steps.\n, • Utilise CRM systems and other designated tools to manage student pipelines, track engagement and conversion activities, maintain accurate records, and deliver personalised follow-up communications.\n, • Collaborate with admissions teams, academic departments, programme leaders, and student support services to enhance the student experience and contribute to recruitment, progression, retention, and conversion targets.\n\n \n About You: \n\n • Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.\n, • Strong interpersonal skills, with the ability to build relationships and work collaboratively with students, parents, and educational partners.\n, • Knowledge of the education landscape, admission processes, and financial aid options.\n, • Proficiency in using various digital platforms, social media, and CRM systems for recruitment purposes.\n, • Excellent organisational skills and ability to manage multiple tasks and deadlines.\n, • Self-motivated and goal-oriented with a passion for helping students achieve their educational goals.\n, • Flexibility to work evenings, weekends, and travel to attend recruitment events as required.\n, • Familiarity with data analysis and reporting is a plus.\n\n \n DESIRABLE SKILLS and EXPERIENCE: \n\n • Familiarity of working with data analysis and reporting highly desirable.\n\n \n KEY RESULT AREAS: \n\n • Student Recruitment, Conversation and Progression Targets\n, • Lead Generation, Student Engagement and Outreach\n, • Application, Enrolment and Student Experience\n, • Pipeline Management and Conversation Performance\n, • Data Accuracy, CRM Management and Process Improvement\n, • Cross-Department Collaboration and Student Mobility\n\n \n OTHER INFORMATION: \n The Student Recruitment Officer will also be expected to demonstrate their commitment: \n\n • To GBS values and regulations, including equal opportunities policy.\n, • to GBS’s Social, Economic and Environmental responsibilities to minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.\n, • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment to staff, students and other visitors on the campus.\n\n \n What we offer: \n\n • 25 days annual leave, plus 8 public holidays\n, • 1-day extra leave per year of service, up to a maximum of 5 days\n, • Workplace pension scheme\n, • Tuition reimbursement for career development courses\n, • \n

Field Service Engineer - Industrial MachineryPermanent - Fully remote positionCandidate Location requirement: Ideally based in the Midlands or nearbySalary: Basic £45,000 plus overtime, travel expenses, carExcellent Earning potentialTerritory: UK and Ireland with Overseas tripsLong-established and highly respected international leader in the design and manufacture of specialised automation machinery and solutions for the glass processing industry is looking to recruit an UK based Field Service Engineer to work across the UK with occasional oversea trips.This is a full-time remote role and the Field Service Engineer will be responsible forthe installation, commissioning, maintenance, and repair of advanced machinery primarily used within the Glass and Processing markets. This hands-on role offers a dynamic work environment, combining mechanical, electrical, pneumatic, andhydraulic systems and will require travel to customer sites both locally and internationally.Duties:Install, commission, conduct maintenance, troubleshoot and repair equipment at customer sites throughout the UK, Ireland and worldwide.Provide high-quality technical assistance to customers to ensure optimal equipment performance.Document customer machine information and technical conditions and make improvement suggestions.Interpret and work from electrical wiring, pneumatic, and hydraulic diagrams.Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service.Train customers to operate and/or repair machines to ensure maximum productivity.Act as an ambassador and work directly with customers during installations and repairs to enable their business success.Maintain company provided equipment, vehicle, and tools in good working order.Experience / Qualifications:Proven experience with multi-skilled engineering (electrical, mechanical, pneumatic, and hydraulic systems)Strong fault-finding and problem-solving abilitiesFamiliarity with PLC and servo-controlled systemsExcellent verbal and written communication skills, with a customer-focused approachAbility to read and interpret complex technical diagramsA proactive 'can-do' attitude with a willingness to work independently or as part of a teamFlexibility to travel regularly, including staying away from home and overseas tripsHNC/HND or equivalent in an engineering discipline (electrical, mechanical, or mechatronics preferred)Full UK clean driving licence and valid Passport is essentialHRGO Recruitment offers permanent and temporary jobs across the UK. You must have current UK right to work to be considered. We aim to respond to all applications. HRGO is an equal opportunities employer.TPBN1_UKTJ

Overview:Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC).As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe.At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate.With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise.Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage.ROLE PURPOSE:Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policyKEY RESPONSIBILTIES:Support & Incident ManagementServe as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders.Provide user guidance on system use; contribute to how to notes and quick guides.Systems AdministrationMaintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs.Produce regular management information to aid and improve operational activity.Data Protection & GovernanceHandle sensitive personal data in secure environments in accordance with company policies and procedures.Operational SupportComplete refunds and reporting across payment systems; keep accurate records.Provide stocktake process and administrative support to operational teams.Administration & DeliveryManage day-to-day administrative requirements and support delivery of departmental standards and deadlines.SKILLS AND EXPERIENCE• High level of computer literacy with Microsoft Office and business systems.• Strong organisation and time management; proactive, flexible, and able to self-manage.• Excellent customer care and teamwork; confident written and verbal communicator with discretion.• Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group.• Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsPERSON SPECFICATION:Computer literate to high level with Microsoft Office & other systemsExperience of maintaining and configuring systemsThere is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and eveningsExcellent attention to detail whilst working at pace •Experience of producing high quality management information •Good time management and organisational skills, with a proactive and flexible approach.Able to self-manageDemonstrates excellent customer care and team working skills •Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. •Experience of delivery day-to-day systems trainingWhat you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences and shape the future of hospitality.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/0409/43350001/52811189/R/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Senior Electrical Engineer - Building ServicesLocation: BirminghamSalary: £50,000-£58,000 + Car AllowanceThe RoleWe are seeking an experienced Electrical Engineer to join our growing Building Services team, supporting projects across the North-West and Yorkshire.This is a high-autonomy role for an engineer who is confident working at the interface between site, client and design team . You will be responsible for gathering accurate technical information from existing buildings, advising clients and project teams, and ensuring that site intelligence is effectively translated into the design process.As part of a national MEP team, you will work closely with established design teams while acting as the key electrical technical contact for projects across the Northern region.This is an excellent opportunity for an engineer who enjoys combining technical expertise with client interaction, site work and practical problem solving.Key ResponsibilitiesLead electrical site appraisals, condition surveys and technical feasibility assessments.Assess existing electrical installations, systems and infrastructure.Gather and interpret technical information to support design development.Produce clear and professional site reports, sketches, photographs and technical briefing documents.Act as the electrical engineering lead in meetings with clients, architects, contractors and other stakeholders.Provide practical electrical engineering advice throughout the project lifecycle.Identify site-based constraints and develop or recommend appropriate technical solutions.Liaise closely with the design team to ensure accurate site information is incorporated into electrical designs.Review electrical installations during construction to ensure alignment with design intent and required quality standards.Undertake periodic site inspections and provide technical observations and recommendations.Support projects from initial site appraisal through design, construction, commissioning and handover.Coordinate electrical requirements with mechanical services, architecture, building surveying and other disciplines.About YouYou will have a strong background in electrical building services design and engineering , together with the confidence to work independently across multiple projects and sites.You should have:Strong technical knowledge of electrical building services and multidisciplinary coordination.Experience undertaking site surveys, technical assessments and construction-stage inspections.The ability to assess existing installations and identify practical engineering solutions.Excellent written and verbal communication skills.The ability to produce clear, professional technical reports and documentation.Confidence representing an organisation independently with clients and project teams.A proactive approach to identifying and resolving technical issues.A full UK driving licence and willingness to travel throughout the North.Experience working within a consultancy, contractor or similar building services environment.DesirableChartered status or working towards professional registration with CIBSE or IET .Existing knowledge of the construction market across the North of England.Established relationships with contractors, consultants or other construction professionals.Broader understanding of mechanical services and multidisciplinary building design.Experience working on projects from initial feasibility through to commissioning and handover.What We Offer£50,000-£58,000 salary + car allowance.35-hour working week.Flexible working hours, with core hours between 10am and 4pm.Hybrid working, combining office, home and site-based work.25 days' annual leave plus bank holidays.Birthday leave.Option to buy or sell annual leave.Long-service leave.Pay reviews twice a year.Medicash health plan.Life assurance of four times annual salary.In-house mental health first aiders.Scottish Widows pension with salary sacrifice and matched contributions.Professional development scheme.Sponsorship of professional fees.Two paid corporate social responsibility days.If you're an experienced Electrical Engineer looking for a role with genuine autonomy, client exposure and the opportunity to play a key part in growing a regional building services function, we'd like to hear from you.Apply now or give Roberto Sartori a call on 07437837855 for more information.Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.TPBN1_UKTJ

JOB TITLE: HVAC Engineer / Air Conditioning Engineer SALARY: £38 - £52,000k dependent on experience inc 1 hour travel, van/fuel card (van can be used for persojal use) + overtime, 23 days annual leave + bank holidays - 80p/hour extra for attendance bonus (£1,700/annum on top of salary) LOCATION: Birmingham & surrounding JOB INFORMATION -HVAC Engineer / Air Conditioning Engineer Working on a mobile basis in the West Midlands region you would be responsible for carrying out service, and preventative planned maintenance according to schedules on a wide range of air conditioning appliances, As an Air conditioning Engineer / HVAC Engineer you would carry out maintenance on systems such as VRV's, VRF's, Splits and multi-split systems etc. Some installations works on occasion Covering in and around the Manchester and surrounding area you would be responsible for delivering an excellent customer service to a large gym contract, hotels, offices, cinemas, and other sites of a commercial nature. Overtime is available and plentiful. Van provided along with tools - can be used for personal use On call 1 week in 9 with standby allowance and overtime rates paid door to door at overtime rates COMPANY INFORMATION - HVAC engineer / Air Conditioning Engineer Reputable and well-established business specialising in air conditioning/HVAC/mechanical contracts. Specialising in gas, mechanical plant and electrics relating to the mechanical/heating systems such as controls etc. Close working relationships with high profile clients meaning long term contracts and job security. The business encompasses all aspects of installation, service and reactive maintenance on a wide range of appliances for clients of a commercial nature Operating a team of multi skilled engineers across the UK, our client is committed to training and developing their high calibre staff. Excellent reputation for delivering quality and high standards of service. CANDIDATE INFORMATION - HVAC Engineer / Air conditioning engineer Good customer services skills, well-presented and articulate with the ability to build trust and rapport with clients. The ideal candidate will have good trouble shooting skills with the ability to accurately identify faults on VRV systems, VRF's, splits, AHU's and so on. Recognised air conditioning qualifications including F-Gas, City & Guilds NVQ As an air conditioning engineer you will have experience of working on air conditioning service and maintenance contracts previously Good working knowledge/ trouble shooting skills on a wide range of air conditioning appliances including splits, VRV, VRF, Split systems etc. Motivated and trustworthy Must be looking to progress with a forward thinking up and coming business. This role is paid door to door (at overtime rates)

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation. System Architecture: Design future-ready architectures and proactively close gaps before they become problems. Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams. Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought. AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness. Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality. Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity. Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer. A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams. • Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Version 1 has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. We are seeking a skilled Python Developer with experience in the trading domain and FIX protocol to join our dynamic team. The ideal candidate will have a strong background in software development, a deep understanding of trading systems, and expertise in the Financial Information Exchange (FIX) protocol. Key Responsibilities: • Develop, maintain, and enhance trading applications using Python., • Implement and support FIX protocol-based solutions for trading systems., • Collaborate with traders, quants, and other stakeholders to gather requirements and deliver high-quality software solutions., • Optimize and troubleshoot trading algorithms and systems to ensure high performance and reliability., • Participate in code reviews, testing, and deployment processes to ensure code quality and stability., • Stay updated with the latest industry trends and technologies in the trading domain., • Bachelor’s degree in computer science, Engineering, or a related field., • Proven experience for more than 6+ years as a Python Developer in the trading domain., • Experience with trading systems, market data, and order management systems., • Proficiency in Python programming and related frameworks/libraries., • Familiarity with databases (SQL and NoSQL) and data structures., • Excellent problem-solving skills and attention to detail., • Strong communication and teamwork abilities. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy. Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives. Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement. Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage. Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms. Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. 8+ years of experience in software engineering. Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems. Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka). Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale. Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform. Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TL;DR We're seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. Backed by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. By developers, for developers: we care about craft, architecture, and enterprise scale. We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, GitHub Actions, CircleCI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or JavaScript languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator: you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to participate in an on-call rota supporting customers across multiple time zones. Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/MacOS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Contributions to open-source projects. ReST, GraphQL, gRPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. A bias for action and a passion for what we do: A positive attitude and bias for action is everything. You proactively seek knowledge and are never satisfied with the status quo. Empathy + customer-centricity: You genuinely care about customers and strive to understand their needs, frustrations, and goals. You see customer success as your own success. Relentless curiosity + continuous learning: You are always eager to learn, improve, and challenge assumptions. Bias for Action + Ownership: You take initiative, move fast, and own problems end-to-end. You're not afraid to roll up your sleeves, even when challenges are outside your comfort zone. Collaboration + Candor: You value open, honest, and respectful communication. You give and receive feedback constructively and believe that the best ideas win, regardless of hierarchy. Note: You must be based in the UK and have the right to work independently without requiring sponsorship. A remote-first position based in the UK A competitive compensation package, including equity. With comprehensive health, dental, and vision insurance. Plus, generous annual leave and flexible working policies to suit your lifestyle. Including a professional development budget for conferences and training. In a dynamic, innovative, trust-centric, and supportive work environment. With the opportunity to shape a fast-growing Series C scaleup (and beyond). Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies. You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H.Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work. Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. We're looking for someone who can balance deep technical expertise with profound customer empathy, has the experience to help build a world-class technical support experience, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and we're building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to work on mission-critical infrastructure with a lasting impact on the software industry from today until IPO and beyond.

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: • OpenTelemetry SDK onboarding and configuration, • Automatic instrumentation experiences, including OBI/Beyla and SDK injection, • Client-side OpenTelemetry Collector deployment and onboarding, • Collector configuration, authentication, and initial connectivity, • Guidance and machine-readable context that help people and agents choose the right instrumentation approach, • Workflows that allow coding-agents to implement, configure and verify instrumentation safely, • Troubleshooting missing, incomplete, malformed, or unhealthy telemetry, • Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud, • The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: • Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions, • Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require, • Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry, • Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey, • Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion, • Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation, • Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation., • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience, • Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: • 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain, • Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority, • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions, • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure, • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments, • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences, • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes, • Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem, • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation, • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner, • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Aim high, go beyond! At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on… Working in our Chief Operating Office (COO) Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. What will you be doing? This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. You will: Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools. Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions. Meet SLAs and communicate clearly with users and stakeholders. Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID. Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines. Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed. Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding. Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations). Improve automation, self-service, reporting and monitoring through scripting and tooling. Champion security best practice across patching, hardening, device compliance, and access controls. What You’ll bring Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical users. • Subject-matter expertise in at least one of the following: Microsoft tenant migrations Microsoft Intune Microsoft Endpoint Configuration Manager SharePoint Administration JIRA Administration API integrations AI adoption For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. When applying, please submit your CV in English Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe. A mission-driven company making space accessible to help solve real-world challenges. A diverse, ambitious, and supportive team.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the role We’re looking for a Staff Product Manager to help shape the next generation of Affirm’s Comms Plat. The opportunity spans two connected areas: (1) Modernizing the platform that powers critical transactional communications across channels; (2) Building shared capabilities that help Affirm create a more coordinated experience across marketing and transactional comms. Together, this work will simplify how teams build and manage communications, strengthen the reliability and scalability of our systems, and help us deliver more relevant and consistent customer experiences. You’ll partner closely with Engineering and teams across Product, Marketing, Ops, Design, Analytics, and Legal and Compliance to set product direction and turn it into capabilities teams can successfully adopt. You’ll navigate complex technical and business tradeoffs, balance near-term needs with longer-term platform investments, and help determine where Affirm should build capabilities directly versus work with third-party partners. What you'll do Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities. Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms. Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners. Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans. Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem. Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed. Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment. What we look for 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms. Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required. Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap. Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs. A track record of taking products beyond launch and driving adoption across multiple teams or customer groups. Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints. Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions. Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process. A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure. Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn. This is a remote-first position based in the UK with the option to work from our London office for candidates who prefer an office environment. Compensation & Benefits Base Pay Grade: P Equity Grade: UK 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year: £142,000 - 190,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents., • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you., • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to., • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and consent to the use of your personal information as described.

Salary: £55,000 - £65,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Salesforce Developer Department: IT Click here to read the and view our This role operates primarily on a remote working arrangement that could require monthly attendance at one of our UK sties for team meetings. Our remote working model arrangements are a non-contractual benefit which could change at any point during your employment, so for this reason an Arden work location is added to our employment contracts. Unfortunately we cannot sponsor skilled worker visas for this role. About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education, by leading the thoughtful integration of AI into teaching and learning and equipping our students to thrive in an AI-enabled world. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department: The Salesforce Developer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team. About the Opportunity: As an experienced Salesforce Developer within Arden University’s Technology team, you’ll play a key role in designing, developing and maintaining solutions across our Salesforce platform, helping us deliver technology that creates value for our students, colleagues and wider University. You’ll work across Salesforce Service Cloud and Sales Cloud, designing and building solutions using Apex, Lightning Web Components and declarative automation. You’ll also develop and support integrations, contribute to technical solution design and take ownership of assigned development work, ensuring solutions are delivered to a high standard and in line with agreed development practices. Alongside development, you’ll contribute to BAU support, technical investigations, releases and continuous improvement, helping to maintain and enhance the Salesforce platform as our needs evolve. You’ll work closely with Functional Consultants, Business Analysts, Administrators and the Lead Salesforce Developer to understand requirements and deliver effective technical solutions. This is a hands-on development role where you’ll have the opportunity to work independently on complex development tasks, while also sharing your knowledge and supporting the development of less experienced members of the team. It’s an exciting opportunity to make a direct contribution to the continued development of Salesforce at Arden University and the services it provides to our students and colleagues. About You: If you're passionate about Salesforce development, thrive on solving complex technical challenges, and want to lead the delivery of enterprise-scale solutions in a collaborative and purpose-driven environment, we'd love to hear from you Essential requirements: Salesforce Platform Developer I and Platform Developer II certifications. Salesforce Platform Administrator or Platform App Builder certification. 5+ years’ professional experience in Salesforce development, including designing, developing and maintaining Salesforce solutions. Strong experience developing with Apex, including classes, triggers, asynchronous processing and unit testing. Strong experience developing Lightning Web Components (LWC). Strong knowledge of SOQL and SOSL, including query optimisation. Strong experience with Salesforce Flow and declarative automation, with sound judgement about when to use configuration versus custom code. Strong understanding of the Salesforce data model, object relationships, security and sharing model. Experience developing and supporting integrations between Salesforce and third-party systems, including REST/SOAP APIs and common integration patterns. Experience using Git and version control, including branching and pull request workflows, and working with Salesforce DX. Experience with CI/CD and Salesforce deployment pipelines, using tools such as Bitbucket, Copado, Gearset or similar. Experience managing Salesforce releases and deployments between environments. Experience conducting and responding to code reviews, working to agreed development standards and quality practices. Experience working within an Agile delivery environment, including sprint planning, backlog refinement and effort estimation. Experience resolving BAU incidents and complex technical issues, including systematic troubleshooting, debugging and technical investigation. Strong understanding of Salesforce architecture across data, security, automation and integration layers, including bulkification, governor limits and common design patterns. Understanding of release management, version control and deployment processes. Understanding of data governance, GDPR and information security best practice. Ability to translate business requirements into scalable technical solutions and communicate effectively with both technical and non-technical stakeholders. Desirable requirements: Experience working within the Higher Education sector. Experience working with large datasets and data migration. Knowledge and practical experience of JavaScript, HTML and CSS. Experience working with middleware or third-party integration platforms. Experience mentoring, coaching or supporting junior developers. Knowledge and experience of Salesforce Service Cloud and Sales Cloud. Salesforce Sales Cloud Consultant or Service Cloud Consultant certification. Salesforce Agentforce Specialist certification. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% BUPA Cash Plan Private Medical Insurance coverage (applies to certain job roles) Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other _ Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: 13th October We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to _ here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is embedded within the Mimir, Loki, and Tempo squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. In this role, you will: • Partner closely with product engineering squads (embedded model), • Own production reliability for high-SLA and complex customer environments, • Design and implement automation to scale our reliability practices, • Ensuring our customers meet our SLO targets, • Define and evolve per-tenant SLOs and reliability models, • Proactively reduce SLO burn to prevent repeat incidents, • Serving as a primary escalation point and on-call for relevant incidents, • Lead customer-impacting incident response and post-incident reviews, • Contribute to design docs and code reviews, • Influence feature design to ensure production scalability and operability, • Build automation to eliminate toil where needed, • Improve alert quality and reduce noisy escalations We seek a staff software engineer operating at the intersection of customer needs, production systems, and product engineering. • 8+ years engineering experience, 4+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience., • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Strong experience with technical leadership, leading a team through projects, mentoring other engineers on the team and serving as a force-multiplier, • Experience operating multi-tenant systems in production, • Strong experience designing and implementing SLOs, • Experience with one or more programming languages (e.g. Go, Python, Java, etc), • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling., • Excellent problem-solving and troubleshooting skills., • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents), • Ability to reason about performance, scaling, and failure modes, • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction., • Ability to partner deeply with product engineering teams, • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!), • Regular 1:1s to with your manager and colleagues, • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc., • Improve observability of customers within their environments, • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands, • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle., • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs, • Participate in PR review and collaborating with other engineers on their Design Docs, • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality, • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary In the UK, the Base compensation range for this role is £103,958 - £124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _.#LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Description Job Title: Technical Support Advisor 2nd Line IT (4 On/4 Off) Salary: Up to £34,000 (DOE) plus shift allowance Shift Allowance: • +10% for days worked Monday to Friday, • +15% for days worked on weekends and bank holidays This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Location: Fully Remote (UK) Key Benefits: • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a 2nd Line IT Technical Support Advisor, you'll be working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. In this role, you'll deliver exceptional service to Focus Group customers by handling 2nd line service queries and providing advanced technical support and issue resolution. Key Responsibilities: • Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order., • Diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and route straight into Field Allocation for a site visit., • Troubleshoot hardware and software problems., • Configure applications and systems., • Drive outbound calling to resolve cases in a timely manner and avoid delays where possible., • Report issues to suppliers, chasing and doing all that is possible to ensure cases are resolved in a timely manner and that the customer is kept informed., • Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining Skills & Experience: • Experience in a customer facing technical support role., • In depth understanding of system, applications and network infrastructure – may have specialist knowledge in some areas and confident to troubleshoot/configure/install., • Experience with remote desktop support tools., • Skilled in using technical expertise to solve customer issues. Able to effectively gather relevant information and communicate technical resolutions and updates to customers., • Experience of overcoming technical challenges and benefits from this experience in analysing and solving customer issues., • Knowledge of ITIL framework and best practices., • Able to assess when it’s appropriate to escalate an issue to 3rd line in order to ensure a good customer experience. Nice to have • May have industry certifications such as MCITP, CompTIA Network+. Please note: This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Ready to make a real impact? Apply now!

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Design, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform. Develop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Build and maintain shared platform services used across the wider engineering organisation. Write high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation. Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud. Actively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery. Collaborate across teams on industry standards and best practices to help others solve complex problems. Design future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns. Own production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a "you build it, you run it" environment. Identify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements. Partner with Product Management and Design to translate business requirements into scalable technical solutions. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices. Strong proficiency in TypeScript and Node.js. Ruby experience is a plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one specialisation: networking, security, serverless, event streams, or similar. Strong AWS experience, including compute, storage, networking, and monitoring. Excitement to build beautiful, intuitive products with a strong customer focus. Innate curiosity and a desire to learn and teach. Experience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems. Experience with Kubernetes, Docker, and Helm. Experience with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations, particularly HR Tech or regulated domains. Familiarity with ML/AI integration in production systems. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Link supports the life sciences industry to connect with key people to improve research and care. It helps professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about Veeva Link on our product pages at _. As a data engineer, you focus on our data pipelines and take responsibility for a major part of the Link data processing platform. We value end-to-end ownership, which puts you into the sweet spot of finding, designing, and implementing improvements to the product's data pipelines and adjusting them to changing demands of the market. You take responsibility for features and innovation using SOLID and clean software principles, take part in the architectural enhancement process and care for the quality of the outcome. Monitoring, metrics, and general observability are part of the feature design process. We hire the same role for different engineering domains: Sourcing, Tagging, Matching, and Provisioning. Depending on the engineering domain, you will focus on different aspects. We decide together which domains fit best for you. \n What You'll Do • Work on Veeva Link’s next-gen Data Platform, • Improve our current environment with features, refactoring, and innovation, • Work with JVM-based languages or Python on Spark-based data pipelines, • Operate ML models in close cooperation with our data science team, • Experiment in your domain to improve precision, recall, or cost savings Requirements • Expert skills in Java or Python, • Experience with Apache Spark or PySpark, • Experience writing software for the cloud (AWS or GCP), • Speaking and writing in English enables you to take part in day-to-day conversations in the team and contribute to deep technical discussions Nice to Have • Experience with operating machine learning models (e.g., MLFlow), • Experience with Data Lakes, Lakehouses, and Warehouses (e.g., DeltaLake, Redshift), • DevOps skills, including terraform and general CI/CD experience, • Previously worked in agile environments, • Experience with expert systems Perks & Benefits • Comprehensive benefits package, • Annual allocations for continuous learning, development & charitable contributions, • Fitness reimbursement, • Veeva Work-Anywhere \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

gravity9 is recruiting Java engineers and architects for a portfolio of engagements across UK central government. These are large-scale, data-intensive modernisation programmes: replacing legacy systems that carry statutory weight, decomposing monoliths that serve millions of users, and building secure data platforms where access control and auditability are first-class architectural concerns rather than late additions. We are hiring across two overlapping profiles — Senior Java Developer and Application / Migration Architect — and expect most people to move between programmes as engagements start and complete. Several of these are hands-on architect roles: you will own design decisions and also write production code The kind of work The following are representative of current and upcoming engagements. Individual roles will draw on some of this, not all of it — we are more interested in engineers who can work confidently at the intersection of Java and data than in a checklist match against any one programme. Secure data catalogue and access-control platform A greenfield metadata catalogue acting as a federated index over data held across independent domains, so that authorised parties can locate and retrieve data the catalogue itself never holds. The work includes designing an attribute-based access control model over attributes such as clearance, nationality, organisational unit and compartment; enforcing those policies inside the database query path rather than filtering results afterwards; application-layer encryption with externally managed keys; hybrid lexical and semantic search with access filtering applied before candidate retrieval rather than after it; and a tamper-evident audit trail that can reconstruct why a given record was returned, redacted or withheld. Real-time decision-support data architecture Replacing point-to-point integration across a multi-vendor estate with a microservices architecture and a common data layer, so that operational data flows in near real time instead of over days. The work includes target-state architecture and decision records, change-data-capture ingest pipelines from upstream data services, ontology and mapping-layer design across suppliers with competing data models, separation of system, reference and insight data classes including time-series, and deployment topologies spanning cloud-hosted services down to constrained edge hardware. Legacy-to-document-model migration at national scale Migrating hundreds of millions of records and tens of terabytes of XML out of a legacy relational platform into a sharded document store, in support of a COBOL-to-Java microservices rewrite. The work includes a configuration-driven XML-to-JSON transformation framework backed by a versioned schema registry — twenty years of history, multiple record types and continual schema and semantic drift; CDC and streaming pipelines, or a checkpointed parallel bulk-extract alternative; a field-level mapping validation and reconciliation framework robust enough to stand up to audit; a replay and failure-diagnostics harness with dead-letter routing and idempotent re-runs; and repeated dress rehearsals toward a single cutover window with no dual running. Monolith decomposition and data-ownership migration Breaking a distributed monolith of well over a hundred Java services sharing a handful of database clusters into domain-owned services — moving from borrowed data to owned data without reintroducing hidden coupling. The work includes bounded-context analysis to establish which domain genuinely owns which collections, in-place data remodelling ahead of any physical move, a data-access facade with feature-flagged per-request routing between old and new stores, dual-write / backfill / reconcile / read-switch cutover lifecycles with a defined rollback at every step, cluster-to-cluster streaming and live migration tooling, and automated parallel-run and diff-on-read testing. What you will be doing Emphasis varies by role and programme, but MongoDB is the common thread. Every one of these engagements involves modelling for it, migrating onto it, or building on top of it, and genuine depth here is what most differentiates candidates. Architecture and design • Produce high- and low-level designs, security and data architectures, and architecture decision records — and take them through client design authorities and formal governance gates, • Make and defend architectural trade-offs in front of both engineering and non-technical stakeholders, including client technical authorities and third-party suppliers, • Analyse real access patterns and validate target MongoDB document models against genuine throughput, query and sharding requirements before they are baselined, • Design integration boundaries in multi-vendor programmes where you own one component and must collaborate across the seams of others Hands-on build • Build production Java services and RESTful APIs (Spring Boot or similar), designed for integration by multiple consuming systems and documented to OpenAPI, • Design and implement MongoDB document models, aggregation pipelines, indexing and sharding strategies, and integrate them cleanly into Java service layers rather than through a leaky abstraction, • Build data pipelines: CDC and streaming ingest, transformation frameworks, checkpointed batch extract workers, and MongoDB sink configuration and tuning at terabyte scale, • Implement access control, encryption and audit within the application and data layer, including enforcement inside the MongoDB query path, rather than bolted on around it, • Write the tests: unit, integration, golden-record fixtures, parallel-run reconciliation, and load and stress harnesses that prove performance under realistic volumes, • Work across both MongoDB Atlas and Enterprise Advanced, including Kubernetes-hosted deployments, and with the migration and sync tooling around them Data modernisation and migration • Model relational, XML or other legacy schemas onto MongoDB document models, handling schema and semantic drift through versioned, configuration-driven mappings rather than forked code, • Design and prove cutover mechanisms — dual-write, backfill, reconcile, read-switch, rollback — for systems where a failed migration is not an acceptable outcome, • Build validation and reconciliation tooling that satisfies audit: completeness, field-level fidelity, and query-level equivalence between old and new Security, access control and assurance • Design and implement attribute- or role-based access control models, including enforcement at the data layer and policy administration, • Work with application-layer and field-level encryption — MongoDB client-side field level and queryable encryption, and externally managed key material, • Produce tamper-evident audit trails and observability that answer not just what happened but why Client-facing delivery and enablement • Work as an embedded member of a small delivery team, frequently alongside client engineers and other suppliers, • Run workshops, playbacks and sprint demonstrations; produce design documentation, integration guides and operational runbooks, • Support knowledge transfer and upskilling of client teams — on these programmes enablement is a deliverable, not an afterthought, • Use AI-assisted engineering tooling as part of normal delivery, within the constraints client security policy sets Essential • Strong hands-on Java — building and running production services and RESTful APIs with Spring Boot or an equivalent framework, • MongoDB — solid working experience covering document modelling, querying, aggregation pipelines and indexing, and integrating MongoDB into Java application layers. Atlas and/or Enterprise Advanced, • Data-intensive systems — demonstrable experience of pipelines, migrations or integrations at meaningful scale, and sound reasoning about throughput, ordering, idempotency and failure recovery, • API design — clean, well-documented REST interfaces suitable for integration by multiple consuming systems, • Testing — genuine automated testing discipline, plus practical experience of load and stress testing against realistic volumes, • Infrastructure and deployment — Terraform or equivalent infrastructure as code, containerised deployment on Kubernetes, and AWS or a comparable cloud, • Communication — able to write clear design documentation and hold your own in a client design authority or architecture review, • UK resident, and either holding current UK SC clearance or clearly eligible to obtain it For architect-level roles we additionally expect: • Proven design authority on a delivery of comparable size and sensitivity, while remaining hands-on enough to prototype, pair and review code, • Experience operating inside multi-vendor or multi-supplier programmes, including holding a technical position when other suppliers hold a different one Desirable • UK public sector, or another regulated and security-conscious environment, • Kafka and change-data-capture tooling such as Debezium; stream processing, • Legacy modernisation patterns — strangler fig, operational data layers, dual running and phased cutover, • Domain-driven design and bounded-context analysis; monolith decomposition, • Attribute-based access control and policy-as-code frameworks (OPA, Casbin, XACML-based systems), • Field-level or client-side encryption, key management, HSM/KMS and KMIP integration, • Search — Lucene-based or Atlas Search, vector search, hybrid retrieval and RAG patterns, • Metadata standards such as DCAT or Dublin Core; data cataloguing, data mesh and federated data architecture concepts, • Event-driven architecture and consistency patterns in distributed systems (saga, eventual consistency), • Oracle, COBOL or other mainframe and legacy platform familiarity, • Time-series or geospatial data; deployment to constrained or edge hardware, • AI-assisted development workflows and agentic coding tools Working context Engagement Contract. Typically three to twelve months per programme, with a strong likelihood of rolling onto the next. Some roles begin part-time through a design phase before going full-time for build. Clearance SC clearance is the standard requirement for these roles, and current SC will always be the fastest route onto a programme. We will consider especially strong candidates who hold BPSS only and can sponsor SC in those cases, though clearance takes roughly three months and start dates will reflect that. Residency UK resident. All work on these programmes is delivered from the UK by UK-onshore staff. Working model Predominantly remote with periodic onsite attendance. Locations vary by programme — expect occasional travel to client sites including London, Manchester and Leeds. Environment Work is typically delivered through client-supplied devices or VDI, with VPN access to client environments. You should be comfortable operating within defined information-handling and access constraints, and with the pace that government security and onboarding processes set. Team shape Small, focused, multi-disciplinary teams. On several programmes gravity9 delivers alongside partner organisations and other suppliers, and you will need to work effectively across those boundaries. Timing These roles support a growing pipeline of central government work. Some engagements are contracted and mobilising; others are in contract negotiation with expected start dates in the coming months. We are building the bench now so that we can mobilise quickly, and clearance lead times mean early conversations are worthwhile even where a start date is not yet fixed. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team. This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team's output and the team's growth. This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team's stack. You lead by demonstrating you can do the work at the highest level, not by title alone. The balance between hands-on contribution and leadership depends on the team's context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact. Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team's craft forward with every new capability that lands. Responsibilities Team leadership & growth • Leading a team of engineers, owning both its delivery and its development., • Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration., • You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback., • Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles. Technical leadership • Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty., • Drive the team's architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation., • Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team's components scalable and in a healthy state., • Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships. Roadmap & delivery • Own the team's commitments - what was promised, when it was promised, and the quality bar that was held., • Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat., • Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction., • Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives., • React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift. Hiring • Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats., • Recruit, coach, and - when needed - make hard calls toward the standard the team is held to., • Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench. Day-to-day communication & collaboration • Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information., • Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact., • Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment. Qualifications • 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities., • Hands-on, real-life experience building cloud-based SaaS products - running services in production on AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface., • API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform, • Strong background in databases, SQL, query optimization, and BigQuery., • A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber., • Deep technical fluency in your team's primary stack. You can read, write, and review code at a senior level, and you are current - not rusty., • Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making., • Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes., • Direct, candid communication. You give hard feedback well, and you hear it well. Bonus Points • A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality., • Hands-on experience with more than a single cloud provider., • Background in scaling teams, processes, or technical systems as the organization grows. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. This position is open to applicants across all of the UK on a remote basis, with the physical office located in Belfast, Northern Ireland. The Challenge to Solve How do mom-and-pop pizzerias survive and win in a world of big-budget pizza chains and third-party apps? This is the challenge you’ll help solve at Slice. Local pizzerias already outperform the big chains in offline sales, yet are outsold 20-to-1 online – a gap we’re determined to close. We operate at the intersection of high stakes and local community: our mission is to level the playing field for small businesses by providing them with the technology and capabilities that rival those of the biggest players. When a shop partners with Slice, our goal is that it feels “as if they’ve just hired 1,000 people” to support their business. As an engineer on our team, you’ll seek out bold, asymmetric opportunities to create these outsized impacts for our restaurant partners and the millions of customers they serve. It’s not just about writing code – it’s about writing the future of local pizza. What You'll Do As a Staff Software Developer on our Services team, you will immerse yourself in our ambitious mission and take on a wide range of responsibilities to drive customer impact. Specifically, you will: • Build innovative features & services: Design, code, and launch new backend features that help our restaurant partners operate more efficiently and deliver exceptional, seamless experiences to their customers. Your work will directly enhance real-world interactions between shops and pizza lovers every day., • Identify game-changing opportunities: Constantly look for asymmetric opportunities where a small technical change can deliver disproportionate value. You’ll use your creativity and entrepreneurial mindset to find 10x solutions that delight users and give our partners an edge., • Own projects end-to-end: Take ownership of initiatives from concept through production. You’ll work closely with product, design, and other teams to define solutions, execute rapidly, and iterate based on feedback. When you see a problem, you don’t wait - you tackle it., • Use the best tools for the job: While our primary stack is Python (Flask), we embrace any technology that delivers value. You might rewrite a microservice from Go to Python, craft a script in Ruby, or leverage a new cloud service – whatever it takes to solve the task at hand in a scalable way., • Collaborate in a small, agile team: Work alongside a tight-knit team of 5 to 8 backend engineers (across the US, UK, and Europe) who are as passionate about the mission as you are. Together, you will review code, brainstorm ideas, and push each other to raise the bar while maintaining a fun, supportive atmosphere., • Ensure quality and performance at scale: Employ best practices in coding, testing, monitoring, and DevOps to ensure our services are reliable and performant. You build it, you own it - from writing unit tests to fine-tuning logging and alerting, you’ll make sure your code runs smoothly in production. The Winning Recipe We’re looking for bold, founder-like engineers who aren’t afraid to challenge the status quo and build products that make a real difference. If you’re an unconventional thinker and a highly productive doer, you’ll feel right at home. The ideal candidate has: • Owner’s mindset: You think like a founder. You take initiative, own problems end-to-end, and move with urgency to deliver results. Obstacles energize you, and you thrive in a fast-paced, ambiguous startup environment where your decisions drive real impact., • Proven builder: You have solid experience crafting scalable backend systems in Python (Flask) and working with databases and cloud services. You’re comfortable diving into monitoring and logging tools to keep systems healthy. More importantly, you’re technology-agnostic – you quickly pick up new languages or frameworks (Go, Ruby, or whatever is needed) to solve problems effectively., • Remote-ready collaborator: You excel at working on a distributed team and communicating asynchronously. You’re comfortable collaborating with teammates across different time zones and backgrounds, and you know how to stay connected and communicative in a remote work setting., • Product & customer focus: You care deeply about the why behind your code. You can clearly express opinions on product direction and design, always keeping the end-customer and restaurant owner in mind. At the same time, you respect others’ perspectives and believe the best ideas can come from anywhere., • Innovative problem solver: You love finding creative solutions to hard problems. Words like “impossible” or “uncharted” fuel your curiosity. You seek out those asymmetric win scenarios and aren’t afraid to experiment, adapt, and iterate to achieve a better outcome for users. If you’ve ever dreamed of building something big, scrappy, and impactful – and you have the skills to back it up – we want to meet you! The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: • Access to medical, dental, and vision plans, • Flexible working hours, • Generous time off policies, • £200 per annum employee wellbeing allowance, • Market leading maternity and paternity schemes The Hiring Process You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change. • Application, • 30 minute introductory meeting, • 90 minute Live Coding Interview & 60 minute Technical Interview, • 45 minute Hiring Manager meeting, • Offer! Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time. For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients. Be part of our Hitachi family We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don´t take our word for it – Have a look at what our employees are saying: _ What to expect, your benefits Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi. This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance. Key Responsibilities Process Improvement • Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives., • Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points., • Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services. Documentation • Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders., • Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services. Data Analysis • Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes., • Define success measures and metrics. Solution Design • Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible., • Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs., • You apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive., • Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt. of backlogs. Testing and Quality Assurance • Assist in defining test cases and test scenarios to validate that the developed solutions meet the specified requirements., • Support the design, execution and assessment of business process tests and usability evaluation., • Assess the efficiency, usability and impact of business processes and end to end services., • Support UAT and work with stakeholders to ensure the solutions meets their expectations and is ready for deployment. Agile working • Apply agile mindset to all aspects of your work (in applicable projects) with an iterative method and flexible approach to enable rapid delivery. Continuous Improvement • Stay up to date with industry trends, best practices, and emerging technologies related to business analysis., • Proactively identify areas for process improvement within the organisations and propose innovative solutions. Business Architecture and Operating Models • Analyse organisational landscape and strategy and can support future state architecture aligned to the strategy., • Translate business drivers, goals and constraints into business objectives and define the required capabilities and operating models to meet these objectives., • 5 plus years of relevant work experience in Business Analyst role., • Strong analytical and problem solving skills., • Excellent communication and stakeholder mgmt. skills., • Proficiency in business analysis tools and documentation software., • Understanding and experience of working on Government projects following Service Standard., • Understanding and experience of project methodologies (Agile,Scrum) and Waterfall., • Business Process and re-design experience., • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients., • Results-focused with strong business acumen combined with analytical and structured thinking., • Consulting skills, including: team facilitation, conflict management, business case development., • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions. In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at http://www.hitachi-solutions.co.uk/privacy-policy/ Beware of scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) _ domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. Due to the nature of the UK Government projects this role supports, this position is classified as a Reserved Post. In accordance with the Civil Service Nationality Rules, paragraph 1 of Schedule 23 and paragraph 5 of Schedule 22 of the Equality Act 2010, we can only accept applications from persons with UK residency (at least five years). Successful candidates must undergo National Security Vetting (NSV). This role requires Security Check SC level clearance as a minimum. Any offer of employment is strictly conditional upon the candidate successfully obtaining and maintaining this clearance. To meet the vetting criteria, you will be required to have been resident in the UK for a minimum of 5 years immediately prior to your application. Failure to obtain clearance or a lapse in residency history may result in the withdrawal of the employment offer, and you will not be entitled to any compensation from Saviynt as a result. In line with the Immigration, Asylum and Nationality Act 2006, all shortlisted candidates will be required to provide original documentation verifying their Right to Work in the UK and their British Citizenship during the initial interview stage. We conduct thorough Baseline Personnel Security Standard (BPSS) checks as a precursor to all higher-level clearances. • Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions, • Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA), • Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs), • Identify, debug, and troubleshoot break-fix issues through to full resolution, • Respond to and resolve issues within agreed service-level agreements (SLAs), • Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings, • Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency, • Strong domain expertise in Identity and Access Management (IAM), • Hands-on experience configuring and deploying one or more IAM tools such as Saviynt, SailPoint, Oracle Identity Manager (OIM), or IBM ISIM, • Experience invoking REST/SOAP web services using tools like Postman, • Database experience, including SQL and database operations, • Strong hands-on scripting experience (e.g., Shell, JavaScript, Python, Groovy), • Working knowledge of operating systems such as Linux, Unix, and Windows, • Prior experience with integrations, and provisioning workflows across enterprise target system, • Experience working with global customers and a strong customer-first mindset, • Excellent written and verbal communication skills, • Keywords: Cloud, Java, Scripting, Linux, SQL, • Minimum 2 years of experience implementing or supporting IAM / IGA or related solutionsIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA two years earlier, for the ICIJ, and are to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at and follow us on _. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Neo4j GraphAcademy Neo4j GraphAcademy is our free, self-paced, hands-on online training platform.The mission of GraphAcademy is to provide high-quality online training for users of all levels to make them successful. GraphAcademy provides a clear learning path for beginners to become experts within a given field with curated learning paths for Developers, Data Engineers, and Data Scientists. Courses on Neo4j GraphAcademy are intended to be fun, engaging and interactive and provide an immersive experience for learners with diverse learning preferences. What we are looking for: We are looking for an enthusiastic Curriculum Developer who is excited about teaching and engaging with Neo4j users of all experience levels. Your day-to-day work will involve creating engaging, hands-on online training courses and videos that assign user-specific tasks that utilize Neo4j features and tools. You should be comfortable expressing complex subject matter clearly, simply, and engaging. You should be comfortable in front of a camera. If this sounds like you, we should talk. We strongly encourage under-represented groups to apply. As a Curriculum Developer, you are excited about educating new learners about cutting-edge technologies. You will work with users and teams across the organization to identify gaps in the course catalog and develop courses to cover these gaps. You will work closely with a distributed Developer Relations team. You will work collaboratively with the broader Marketing team and other groups such as Product Management, Solutions Engineering, and R&D. Your tasks include: • Creating technical content to educate and empower developers; this can include videos, sample applications, presentations, blog posts, and other materials., • Using the existing Neo4j Documentation to produce courses that educate users of all levels., • Creating accompanying materials to support the learner’s continuing education., • Producing diagrams and animations to communicate concepts in an easy-to-understand way., • Recording video and audio lessons to accompany text-based lessons., • Provide feedback on Neo4j managed services offerings, course catalog, and database capabilities to help improve the feedback loop between what users need and what Neo4j delivers., • Build learning paths for different graph use cases so that developers can take a series of courses that build on each other and prepare them for developing graph applications. We measure the success of this role by the increasing number of Certified Neo4j Professionals and overall and course-specific completion rates. In a few months, you will have learned how to use graph technology to improve community education and developed and published your first course. A few months later, you will have worked on several programs in front of our community; helping them succeed with Neo4j and developing several hands-on, interactive courses. By the end of the year, you will have contributed significantly to the course catalog and supporting materials. Must Haves: • A background in developer education or technical writing., • Ability to research and develop training materials for users of all ability levels., • An empathy for users and their learning experience., • A strong command of the English language - both writing and speaking., • Experience working remotely. Nice to have: skills that are not required but that we can help you build upon • Experience with graphs, graph databases, or Neo4j., • Experience with Generative AI, Large Language Models and GenAI frameworks., • Experience with software development, databases, data engineering, or machine learning., • Experience authoring and publishing content with Asciidoc or Markdown., • Experience in recording videos or giving online presentations., • Experience in creating interactive experiences, designs, and tools Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It in annual recurring revenue (ARR), doubling its ARR, • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history., • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include , , , , , , , , , , and _., • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success., • Countless _. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform., • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers., • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. _ shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the_ to understand how we will handle the personal data that you provide. More information at_.

At The Multiplayer Group (MPG), we create world-class multiplayer experiences through Co-Dev and Full-Dev partnerships. Our people-first culture supports a diverse, global team in a welcoming and flexible work environment. With teams spread worldwide, we prioritise connection—both online and in person. Giving back is central to who we are, with a focus on local communities, education, and sustainability. We are looking for a talented, fully remote Software Engineer. You’ll be UK or EU based and you’ll be working in a team of backend engineers across MPG. We deliver, deploy and help integrate backend services alongside external co-dev clients as part of industry leading game projects, and collaborate to define solutions and implement features on time and to a high standard. We’re also developing an internal tool used across MPG, as well as growing our pool of AWS Certified engineers - both of which you will be involved with when you join us. • Experience in game development and having worked on at least one game title in a commercial setting developing server backends for AAA games, free-to-play (mobile) games, casino apps or similar, with a large number of concurrent users, • Production experience with at least one of Java, Golang, C#, C++, Kotlin, • Experience with one or more cloud platforms: Amazon Web Services, Google Cloud and Microsoft Azure; having an AWS Certification (Associate or above) would be advantageous, • Experience with infrastructure as code tools, e.g. Terraform, • Demonstrable database experience with both SQL and NoSQL, • Experience building distributed applications, • Experience with Git or Perforce, or other source control software, • Ability to adapt to new tools, languages, and concepts as required by the project, • Knowledge of Microservices and Service Oriented Architectures (SOA), especially Kubernetes and Docker, • Have used or built a CI/CD pipeline to validate and test code, • An understanding of how to use LLMs to process and query structured and unstructured data, • Experience using Gen AI for code generation, • Ability to create supporting documentation, designs, comments, etc, • Excellent time management and ability to work autonomously, • Attention to detail with ability to comprehend and follow direction, • Clear communicator with the ability to verbalise conceptual thoughts and the willingness to accept constructive critique Responsibilities • Individual contribution: construct systems, write code, deployments, etc., • Work with the team lead and stakeholders to estimate and prioritise work, • Work alongside peers to iterate on solutions that fit requirements, • Keep the project lead and producer apprised of revised estimates and delivery times, • Promote high standards and process: tests, CI/CD, documentation, • Help and support team members in day-to-day work, • Understand, maintain and expand existing code and develop new features or systems Please don’t forget to include your CV, a cover letter, and links to your GitHub, website or portfolio. Our Benefits Flexible working: Remote-friendly long before it was the norm, with core hours that support both great work and real life. Support & wellbeing: Mental health first-aiders, therapy and coaching via Myndup, plus private medical insurance to help you stay healthy and supported. Pension & life cover: A strong pension plan and life insurance to support your future and protect your family. Time for you: Minimum 25 days’ holiday, a paid winter break, and 3 volunteering days each year to give back to causes you care about. Parental leave: Family-first policies that support parents and caregivers with flexibility and balance. Levelling up: Annual L&D budget, expert talks, game jams, and mentoring opportunities to help you grow your skills and career. Role Information: EN Studio: The Multiplayer Group Location: Europe, United Kingdom Area of Work: Game Development Service: Create Service Type: Code Employment Type: Permanent Fully Remote Working Pattern: Full Time Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees. PERSONAL DATA PROTECTION POLICY Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy _.

Spotify is on an ambitious path to reach one billion users and $100 billion in revenue, and the Subscriptions User Understanding team plays a key role in making that possible. Our team builds the foundational data platform that helps Spotify understand conversion, retention, engagement, and subscriber health for more than 200 million Premium subscribers around the world. We enable better decisions across analytics, experimentation, machine learning, and product development. We're looking for a Staff Data Engineer who combines deep technical expertise with strategic thinking. You'll help define the long-term direction of our data ecosystem, influence engineering across multiple teams, and build the foundations that will scale with Spotify's future. • Define and drive the long-term data engineering strategy for the Subscriptions User Understanding domain, identifying opportunities that improve scalability, reliability, and business impact., • Design scalable batch and streaming data platforms that power analytics, experimentation, machine learning, and subscriber experiences., • Partner with Product, Engineering, Data Science, Analytics, and Platform teams to turn complex business challenges into durable, well-designed data solutions., • Lead architectural decisions and establish engineering best practices for data quality, governance, observability, reliability, and operational excellence across multiple squads., • Design data models and platform architecture that support sustainable growth toward one billion users while balancing performance, cost, and maintainability., • Simplify complex systems, reduce technical debt, and improve the developer experience across the broader data ecosystem., • Mentor senior engineers, influence technical direction through collaboration, and help foster a culture of thoughtful engineering, knowledge sharing, and continuous improvement., • You enjoy solving broad, cross-cutting engineering challenges and bringing teams together around a shared technical vision., • You have extensive experience designing, building, and operating large-scale cloud-native data platforms., • You have deep experience building reliable distributed data pipelines using technologies such as Scio, BigQuery, Dataflow, GCS, SQL, Python, or similar cloud-native tools., • You have a strong understanding of modern data modeling, metadata management, governance, and data quality practices., • You know how to balance immediate business needs with long-term architectural sustainability., • You influence technical direction through strong communication, sound judgment, and collaboration rather than formal authority alone., • You communicate effectively with engineers, product managers, data scientists, analysts, and senior leadership., • You enjoy mentoring engineers and helping technical teams grow through coaching, technical guidance, and thoughtful feedback., • You are motivated by building platforms that directly influence Spotify's long-term subscriber growth and business success., • We offer you the flexibility to work where you work best! For this role, you can be within the EMEA region as long as we have a work location (excluding France due to on-call restrictions)., • This team operates within the Central European and GMT time zone for collaboration. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting during implementations. This role balances reactive support work with proactive engagement -- joining the services team in technical conversations and working directly with customers on technical solutions and troubleshooting. This is a hands-on technical role. You will work directly with customer engineering teams, developers, and IT stakeholders to resolve complex technical issues across Ketch's platform. You will also support our PS team during customer implementations as the technical expert in the room. This role reports to the Head of Customer Experience and partners closely with our US support, services, and engineering teams. What You'll Do • Serve as the primary technical support resource for European customers, owning ticket resolution end-to-end across web technologies, APIs, SDK integrations, and platform configuration, • Partner with the Professional Services team on customer implementations -- joining technical scoping calls, troubleshooting integration issues, and providing technical solutions to complex customer environments, • Work directly with customer developers, IT teams, and data engineers to diagnose and resolve issues, • Use tools like Postman to troubleshoot API calls, inspect requests/responses, and identify root cause, • Investigate and resolve issues across JavaScript, HTML, CSS, and front-end behavior, • Document fixes, known issues, and reusable solutions for the broader support and services teams, • Provide hand-off and continuity coverage to the US and India support teams, • Escalate to engineering when appropriate, while owning customer communication and resolution timelines What We're Looking For • 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration), • Strong working knowledge of JavaScript, HTML, CSS, and APIs, • Comfortable using Postman or similar tools to troubleshoot API behavior, • Experience administering or supporting SaaS platforms, • Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems, • Fluent in French (professional, customer-facing level) and English, • UK-based with the right to work in the UK, • Flexibility to overlap with US business hours regularly, including evenings, • Comfortable working independently in a startup environment with limited playbooks Nice to Have • Experience at a US-headquartered SaaS company, • Exposure to privacy, consent, AdTech, MarTech, or data governance domains, • Experience supporting customers through technical implementations end-to-end, • Background in early-stage or startup, • Mobile app development experience Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you a Geospatial Data Engineer Volunteer wanting to use your skills to help people in a humanitarian crisis and ultimately help save lives? MapAction can enable you to volunteer to do just that. Volunteers have been the heart of the MapAction for over 20 years but the range of skills needed continually evolves. Now we are looking for a enthusiastic Geospatial Data Engineer professional who has a desire to commit to a great team, and to help MapAction make a difference that has a lasting effect on vulnerable communities. MapAction works with a range of humanitarian partners, from local organisations who are closest to the ground to a range of global UN partners. Come and be part of something that is exciting and impactful! Why MapAction? MapAction is a leading humanitarian mapping charity, delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer professionals and a small paid staff team. We have built a strong reputation in the humanitarian sector, and are a technical partner of the United Nations, Non-Government Organisations and Civil Society Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. The humanitarian sector is evolving, and technical expertise such as GIS, mapping, information management, data processing and visualisation are becoming increasingly utilised for improving decision making in complex humanitarian response. MapAction and our partners are uniquely positioned to provide technical expertise in support of this. As a volunteer, we will be able to work with technical staff and volunteers on different opportunities. Once your onboarding is complete, you will be able to choose the tasks and projects that best fit your skillset and interests. Here below some activities that our data engineer volunteers can support with: • MapAction external projects that require a Data Engineer skillset (e.g.: data pipeline automation, hazard exposure platforms, multi-risk models, conflict incident reporting, etc…), • Work with external partners such as UN agencies, International NGOs and Academic Institutions, • Conduct and automate data collection and processing scripts, • Create and maintain optimal, performant data pipeline architectures, both internally and externally, • Propose improvements to infrastructure, schemas, platforms, toolchains and configurations, • Assist in the automation, provision and management of development environments, source-code, build-tools, pipelines and deployments, • Support ad-hoc Data Processing during MapAction’s Emergency Responses in collaboration with MapAction’s GIS team, • Support internal systems maintenance in collaboration with MapAction’s IT Support Engineer, • Attend and / or represent MapAction on technical conferences, • Train other volunteers or external organizations on Data Engineer tools and processes What are we looking for? If you feel you are a good match but do not feel like you meet all the requirements, we are still happy to receive your application! The core skills we look for in all of our team members are the following: • A desire to use their skills, experience and dedication in the cause of humanitarian ends, • Good team player with leadership and/or project management experience or ambition wherever possible, • Exceptional communication skills, to explain your work to people who don't understand the mechanics behind data analysis, and experience in understanding partner needs and requirements, in particular working with non-technical clients, • Adaptable, resilient and solution-oriented, • Self-motivated and organised, • Time to commit to MapAction, for more details on the time commitment, please refer to the “What does it mean to be part of the MapAction team?” Essential: • Degree or equivalent experience in the field of Data Science, Data Engineering, Computer Science, Software Development, Information Technology or a related field, • Three or more years of professional experience working in a data or information management team, as a data engineer, data scientist, developer or other similar role, • Experience and proficiency working with Python and Jupyter Notebooks, • Data pipeline design skills, • Knowledge of cloud platforms like GCP, AWS or Azure, • Experience and understanding of CI/CD pipelines, • Project management experience. Experience in understanding partner needs and requirements, in particular working with non-technical clients., • Collaborative code management using Git & GitHub Desirable: • Experience of participating in a volunteer organisation or open source projects., • Experience with QGIS or ArcGIS, • Experience working with geospatial data (raster and vector), • Databases (NoSQL, SQL, Graph Dbs, Principles of RDBs), • Experience with Systems Engineering, • Understanding of the Software Development Life cycle, • Thorough grounding in containerisation e.g. Docker, Kubernetes, • Shell scripting, • An interest in software-engineering or data-science e.g. ML / DL / AI / Statistics, • Humanitarian knowledge/experience What does it mean to be part of the MapAction team? Being part of MapAction means entering a close-knit community of highly skilled and committed and experienced professionals in different sectors. It means using your unique skills to help prepare for, anticipate, or respond to humanitarian emergencies, enabling our partners to provide life-saving support. At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups online and in person where paid staff and volunteers get together for training opportunities and skill-sharing, to strengthen our service offer. As a volunteer, you can participate in all levels and areas of the organisation, working alongside our colleagues at various UN agencies and/or other humanitarian partners. Volunteers also steer the organisation's strategic direction and are involved with designing and implementing our operational capacity. You will have the opportunity to travel, whether that’s at training events, project work abroad, missions or representing MapAction at a conference. Availability for projects, including in-person deployments • MapAction expects a high level of commitment by volunteers to make themselves available to deliver projects, whether these projects are planned or emergency missions, remote or in-person, one-off tasks or longer term commitments., • Deployable volunteers are expected to seek a commitment from their employer (if applicable) to permit time off (paid or not) for deployments when necessary., • For emergency deployable volunteers, there must be arrangements in place for a quick decision to be taken on availability, including agreement from employers/family if required, in the event of all alerts. This should normally be within 12 hours of the issue of the alert, depending on time-zone., • For non-emergency deployments and projects logged on the tasking grid, volunteers must respond to a request for assistance (whether yes or no) by the deadline specified on the grid., • Volunteers are expected to put themselves forward for at least three substantive (i.e. at least two days work) tasks every year, and are normally expected to contribute at least 10 days of voluntary effort (excluding training) to MapAction every year., • It is the duty of all volunteers to do their best to make themselves available for any opportunity relevant to their volunteer role, and avoid perceptions of volunteers selecting only more ‘attractive’ tasks or missions. It is essential that MapAction is able to deliver on all tasks it commits to, and it relies on volunteers to be prepared to step up for a wide range of activities. As a member of the team, you will be expected to participate in at least 6 internal weekend training events. This must include our annual simulation exercise, which all volunteers are required to attend. Other weekend training events include 6 annual training weekends where we get together in person at various locations around the UK, and 4 online development days. Volunteers should live either within the UK or within reasonably easy and affordable reach of the UK in order to be able to attend face to face training events. Equal Opportunities Statement We are committed to creating an inclusive environment and welcome applications from people of all backgrounds, communities, and experiences. We value diversity and are dedicated to providing equal opportunities regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Selection for volunteer roles is based solely on an individual's skills, experience, suitability for the role, and commitment to our values. Notable Dates for volunteer process: Closing date - 19th July 2026 If successful after evaluation - test - week of the 27th July 2026 Attendance for Interviews online - week of the 12th August 2026 Attendance for final round in person - 12th September 2026 Unfortunately we are unable to accommodate anyone who can not meet these dates.

Senior Mechanical Engineer - Building Services Location: Birmingham Salary: £50,000-£58,000 + Car Allowance The Role We are seeking an experienced Mechanical Engineer to join our growing Building Services team, supporting projects across the North-West and Yorkshire. This is a high-autonomy role suited to an engineer who is confident operating at the interface between site, client and design team. You will play a key role in gathering technical information, assessing existing mechanical systems, advising clients and ensuring that accurate site intelligence feeds into the wider design process. Working as part of a national MEP team, you will collaborate closely with established design teams while acting as the key mechanical technical contact across Northern-based projects. The role is particularly suited to an engineer who enjoys being involved at the front end of projects, understanding how buildings and systems operate in practice and translating site conditions into practical engineering solutions. Key Responsibilities Lead mechanical site appraisals, condition surveys and technical feasibility assessments. Assess existing mechanical services, installations and building systems. Gather and interpret technical information to support design development. Produce clear and professional site reports, sketches, photographs and technical briefing documents. Act as the mechanical engineering lead in meetings with clients, architects, contractors and other stakeholders. Provide practical technical advice and identify potential mechanical solutions to site-based constraints. Liaise closely with the design team to ensure site information is accurately translated into design requirements. Review mechanical installations during construction to ensure alignment with design intent and required quality standards. Undertake periodic site inspections and provide technical observations and recommendations. Support projects through the full lifecycle, from initial site appraisal through design, construction, commissioning and handover. Coordinate mechanical requirements with electrical services, architecture, building surveying and other disciplines.About You You will have a strong background in mechanical building services design and engineering, combined with the confidence to work independently across multiple sites and projects. You should have: Strong knowledge of mechanical building services and multidisciplinary coordination. Experience undertaking site surveys, technical assessments and inspections. The ability to interpret existing building conditions and identify practical engineering solutions. Excellent written and verbal communication skills. The ability to produce clear, professional technical reports and documentation. Confidence representing an organisation independently in front of clients and project teams. A proactive and practical approach to problem solving. A full UK driving licence and willingness to travel throughout the North. Experience working within a consultancy, contractor or similar building services environment.Desirable Chartered status or working towards professional registration with CIBSE or IMechE. Existing knowledge of the construction market across the North of England. Established relationships with contractors, consultants or other construction professionals. Broader understanding of electrical services and multidisciplinary building design. Experience working on projects from initial feasibility through to commissioning and handover.What We Offer £50,000-£58,000 salary + car allowance. 35-hour working week. Flexible working hours, with core hours between 10am and 4pm. Hybrid working, combining office, home and site-based work. 25 days' annual leave plus bank holidays. Birthday leave. Option to buy or sell annual leave. Long-service leave. Pay reviews twice a year. Medicash health plan. Life assurance of four times annual salary. In-house mental health first aiders. Scottish Widows pension with salary sacrifice and matched contributions. Professional development scheme. Sponsorship of professional fees. Two paid corporate social responsibility days.If you're an experienced Mechanical Engineer looking for a role with genuine autonomy, client exposure and the opportunity to play a key part in growing a regional building services function, we'd like to hear from you. Apply now or reach out to Roberto Sartori on (phone number removed) for more information. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Property and Compliance Manager (Hard & Soft FM) Birmingham, across sites 6 Months + 37 hours per week £(Apply online only) per day Sellick Partnership is delighted to partner with an organisation in the public sector seeking an experienced Facilities Compliance Manager to lead compliance, building safety and facilities management activities across a diverse multi-site estate. This is a hands-on interim role requiring someone who can take ownership of statutory compliance and facilities operations from day one, ensuring buildings remain safe, compliant and effectively maintained to support critical frontline services. The Property, Facilities & Compliance Manager role will include: Leading statutory compliance and building safety activities across multiple sites Acting as the lead officer for property compliance, ensuring adherence to relevant legislation and industry standards Managing compliance programmes relating to Fire Safety, Asbestos, Legionella, Gas Safety and Electrical Safety Overseeing planned preventative maintenance (PPM) programmes and statutory inspections Managing hard services including M&E systems, compliance certification and lifecycle planning Managing soft FM services including cleaning, security, waste and grounds maintenance Coordinating contractors and overseeing remedial works arising from inspections and audits Carrying out regular site inspections, compliance audits and risk assessments Maintaining accurate compliance records and monitoring certification across the estate Monitoring contractor performance against SLAs and KPIs Producing compliance reports and providing assurance to senior stakeholders Identifying operational improvements, risk mitigation measures and cost efficienciesEssential experience of the Facilities Compliance Manager includes: Extensive experience managing statutory compliance within a facilities, estates or property environment Strong knowledge of Fire Safety, Asbestos Management, Legionella Control, Gas Safety and Electrical Compliance Experience managing hard and soft facilities management services across multiple sites Proven experience managing contractors and third-party service providers Experience undertaking audits, inspections and compliance assurance activities Excellent stakeholder management and communication skills Full UK Driving Licence and access to a vehicleDesirable experience includes: IOSH, NEBOSH or equivalent Health & Safety qualification IWFM qualification or equivalent professional membership Experience within public sector, education, healthcare, housing or regulated environments Experience reporting compliance performance and risk to senior leadership teamsIf you believe you are suited to the Facilities Compliance Manager role, please apply now. For more information, contact Ebony in the Derby Office at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Our vision for Veeva OpenData is to become the global leader in reference data for the life sciences industry. The world's top pharma and biotech companies use our data as the foundational layer for their commercial and medical operations This means the data products you build will directly accelerate getting life-saving treatments to patients. As a Public Benefit Corporation (PBC), we balance purpose with profit, operating with a culture of extreme autonomy, speed, and ownership. We are looking for an entrepreneurial data professional to step into the Data Product Manager role in the OpenData Europe team. The role is fully remote in the UK, Germany, or Spain. Travel expected: 10%. If you have a strong technical foundation in data analytics or engineering and are tired of just pulling data to fulfill tickets, this is your chance to own the roadmap. You won't just oversee data pipelines; you will lead product strategy, identify new market opportunities, and lead cross-functional execution from end to end. • Own the Product Plan: Serve as the end-to-end owner for the designated product, actively scaling its customer footprint and driving product strategy., • Architect the Data Strategy: Make the critical, high-level product decisions governing how we source, transform, update, and analyze country datasets to maximize customer value., • Innovate & Execute: Translate market needs into a strategic roadmap for dedicated squads of data engineers, analysts, and product operations. You will actively identify opportunities to leverage AI and automation to build data pipelines that scale with quality., • Drive Customer Success: Partner directly with strategy, sales, and services teams to gather customer feedback, iterate rapidly, and ensure the product is continuously improving., • Champion Data Excellence: Set and enforce rigorous KPIs for data coverage, completeness, and accuracy, maximizing data quality., • Navigate Complex Markets: Stay ahead of healthcare regulations, compliance requirements, and market shifts, adapting the product roadmap to turn market complexity into a competitive advantage., • Speed & Quality Focus: A detail-oriented professional who executes with speed and quality., • Experience: 2+ years of experience in data analytics or product management, with a proven track record of extracting value from complex datasets., • Ruthless Prioritization: Strong product intuition with the ability to manage a backlog, balancing long-term product scope, strict data quality standards, and customer feedback., • Technical Fluency: Proficient in SQL. You don't just rely on dashboards; you can query the database directly to investigate issues, validate data quality, and prototype solutions., • Educational Foundation: Bachelor’s degree in Computer Science, Information Management, Mathematics, Statistics, Physics, or a related quantitative field., • Communication: Fluent in English (C1 or higher), enabling you to effectively manage global stakeholders and translate complex technical concepts into business strategy., • Life Sciences Expertise: Experience building data products specifically for the life sciences industry, spanning data sources, data modeling, sourcing, analysis, and delivery., • Business proficiency (B2 or higher) in an additional language (e.g., French, German, Polish, Arabic), with an emphasis on complex languages and non-latin alphabets. We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. As the Senior Product Manager, you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals. • Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs, • Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences, • Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales, • Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies, • Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation, • Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements, • Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting, • Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration., • Extensive experience in product management, ideally with significant responsibility on a F2P mobile game, • Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development, • Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans, • Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision, • Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels, • Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: _. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official and verify that all Talent Partner communications come from an email address ending in @. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: and . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Location: We prioritise candidates who are based in Dubai then consider those working remotely in one of our European Hub Locations (UK, Spain or Germany). 1inch is seeking a Head of DevOps to spearhead our infrastructure and platform engineering department. This is a pivotal leadership position where you will transform traditional infrastructure support into a world-class platform engineering function. You will lead a dedicated team of engineers to build resilient, multi-cloud environments that empower our developers to deploy and manage services independently. By balancing strategic vision with technical rigour, you will ensure our global decentralised systems remain secure, scalable, and exceptionally reliable. • Strategic Leadership: Define and execute a DevOps strategy that aligns infrastructure growth with 1inch’s business objectives., • Team Development: Lead, mentor, and scale a high-performing engineering team while fostering a culture of automation and accountability., • Infrastructure as Code: Oversee multi-cloud Kubernetes clusters and ensure all environmental changes are managed via automated IaC and GitOps., • Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning., • Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance of critical services., • Observability & Incident Management: Oversee the full monitoring stack and establish formal incident response and post-mortem processes., • Security & Compliance: Enforce "security by design" and maintain strict adherence to ISO 27001 and SOC 2 regulatory frameworks., • Cost & Efficiency: Lead infrastructure consolidation initiatives and monitor cloud expenditure to identify strategic cost-saving opportunities., • Leadership Experience: 8+ years in DevOps/Infrastructure with 3+ years in a management role., • Proven Track Record: Experience scaling DevOps teams in fast-paced, high-growth tech environments., • Kubernetes Expertise: Deep knowledge of cluster management, networking, and security., • Automation Mastery: Extensive experience with Terraform (IaC) and GitOps practices., • Cloud Architecture: Proficiency in managing multi-cloud environments (AWS, Hetzner, GCP)., • Technical Depth: Strong understanding of service mesh and microservices architecture., • Observability: Solid experience with observability tools for metrics, logging, and tracing., • Security Mindset: Practical experience implementing security best practices within CI/CD., • Communication: Ability to articulate complex technical concepts to non-technical stakeholders., • Strategic Mindset: Balanced approach between long-term strategy and hands-on problem-solving., • Platform Engineering: Building developer-centric tools to increase engineering velocity., • Cloud Governance: Managing multi-provider cloud footprints and resource optimisation., • Incident Response: Leading high-pressure incident resolution and system recovery., • Mentorship: Coaching senior engineers and developing future technical leaders., • Process Design: Crafting standardised, scalable engineering workflows., • Web3 Infrastructure: Specific experience in blockchain or decentralised finance (DeFi)., • Event-Driven Systems: Knowledge of message brokers such as Kafka or NATS., • Chaos Engineering: Experience with resilience testing and fault-injection practices., • Edge Computing: Familiarity with CDN optimisation and edge-based service delivery., • Ecosystem Knowledge: Strong understanding of 1inch protocols and the Web3 landscape., • Join a young, creative team in a fast-paced and supportive environment, • We’re open to new ideas — if you’ve got a vision, pitch it and make it happen, • Enjoy competitive pay that matches your skills and experience, • Be part of a company that’s shaping the future of DeFi, • Take time when you need it — we offer unlimited vacation days, • Get fully compensated for your work gear — we’ll set you up for successWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: _. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service. Please note: this position requires availability on weekends as per business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom). Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in Runpod’s products or services. Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements. Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams. Use diagnostic tools and techniques to find the root cause of issues and implement fixes, updates, or changes as needed. Analyze software code and logs to spot bugs or performance issues, developing solutions or workarounds where necessary. Conduct thorough analysis of system performance, errors, and configurations to ensure our systems remain stable and reliable. Proficiency with Datadog, Grafana, SQL databases, and ease with CRM tools are considered strong assets for this role. Assist customers with software configuration tasks, such as installation, setup, and customization, to help them get the most out of our products. At least 5 years professional experience in technical customer support. Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems. Strong problem-solving skills and the ability to analyze and resolve technical issues. Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS. Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python. Excellent communication skills, both verbal and written. Advanced knowledge of operating systems, including: Proficiency with SSH and the use of terminal commands Experience with Linux (server versions specifically) Strong asset: proficiency in Docker and deployment on the docker Strong technical skills, including proficiency in Django, Flask, PyTorch, JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development. Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms. Experience in AI fine-tuning or AI inference What You’ll Receive: The competitive base pay for this position ranges from 70,000 to 82,500 euro. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 USD Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate; however, we are currently unable to sponsor employment visas