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AGR is part of the ABL Group and committed to working with the wider group resourcing talent. This role will be part of the ABL segment. ABL is recruiting for a Senior maintenance project manager to join its Asset Integrity Management (AIM) team based in Aberdeen. We offer a supportive environment with a great team culture. The Role Reporting into the lead project manager, this role is seeking a proactive senior project manager who has experience handling medium, large and complex projects. The senior project manager would have a wide latitude of technical authority, responsibilities spanning the life cycle of the project. Primarily based at the ABL office in Aberdeen this role would involve client/site vists and the potential for offshore attendance. Streamlining maintenance, Maximising Performance- with CMMS at the core Our Clients Our clients are mainly based in the Oil & Gas sector, at this pivotal time in the industry it is essential that we engage with change, making a mark for ourselves in sustaining the future. We also are involved in projects across power generation, mining, food and drink as well as branching out into supporting renewables. It is an exciting time to apply for this role and be part of the future, collaboration and growth hold no boundaries. Roles and responsibilities • Preparation of proposals for bids and tender inputs. Developing new business including initiating and winning proposals, • Plan & execute Engineering & consultancy work scope including deliverables and schedule manpower resources, • Oversee progress and deliverables for assigned projects, • Supervise (prepare) engineering documentation and analysis for projects in accordance with international codes and standards, • Undertake and lead assigned engineers and consultancy personnel to complete projects as per planned schedule, within budget in accordance with quality and QHSE standards, • Undertake, lead and perform technical asset integrity management work for assigned projects, • Attend regular internal meetings and external third-party meetings as required, • Develop and maintain the budget for assigned projects including control of changes, • Ensure all engineering deliverables are carried out in accordance with ABL policies and procedures, • Liaise with clients to ensure project completion and customer satisfaction, • Provide mentoring, coaching and motivation to other team members and provide training to personnel new to asset integrity management At ABL we are committed to finding the best fit for our team, building a unique and exciting environment. Even if you don’t meet every requirement below but you feel you have something to bring to the table please still apply or get in touch with a member of our recruitment team. Work Experience • Significant experience working in project management from an asset integrity management perspective, • Previous experience in the design, operation, maintenance and troubleshooting with equipment (relevant discipline) and setting up proactive practices and predictive, preventative maintenance programs, • Experience leading a team with a pro-active approach, • In depth knowledge and experience of industry standards and codes with the ability to apply standards to AIM related work Technical Skills • Degree in relevant engineering field, • Experience with software-base maintenance systems- SAP, MAXIMO etc Candidates must hold full rights to work in the UK in order to apply

First Achieve's Engineering Division are seeking a Valve Technician for their client who are a with a leading organisation in the Oil and Gas industry supplying their client valves and actuators worldwide. Full Time - Dayshift. Salary £38-40k + OT/ Offshore Work Role: • Strip, inspect, assess, report and rebuild all valve types and operators., • Fault finding to assess root cause of receipted valve failures., • Pressure testing to various specifications and international standards., • Development through continued training., • PSV recertification campaigns., • Working closely with co-workers and management to ensure compliance with safety regulations and quality standards., • Completing documentation / QA Cards associated with repair scopes and testing., • Ensuring compliance to documented procedures and customer specifications., • Travelling to customer locations to carry out field service work when required. Qualifications: • Time served with at least 6 years' experience preferable., • NC/HNC in relevant domain., • Knowledge on a variety of valve types., • BOSIET and MIST certified.

The role of QC Inspector is responsible for ensuring the effective performance of Quality Control activities required to demonstrate product conformance, while adhering to company and client procedures. The QC Inspector must support in the overall delivery of nexos business objectives through the aligning of deliverables to that of the individual Function Unit strategy. Job-Specific Skills: • Good planning and organisational skills, • Proficient in Microsoft Office, • High level of communication skills in both written and spoken format, • Analytical, problems solving skills and systematic thinking, • Provide positive engagement across all levels of the company to achieve business KPI’s Establishing good working relationships with all managers, superintendents, production and Q.C personnel to ensure effective operation of all Quality Control activities at their appointed Fabrication facility. Review, revise and issue job packs to production department, ensuring customer requirements are verified. Co-ordinate all QC activities including review of material certification, generation of NDE requests To carry out pre and post visual weld inspections, including weld process audits, pre and post dimensional inspections prior to sending to NDT. Ensure that the appropriate levels of quality are met and that final product produced is in compliance with customer specification and expectations. Ensuring all aspects of NDT and dimensional tolerances for fabrication are correct and ensure that all necessary certification is in place prior to final release. Prepare documentation for 3rd party inspectors and client representatives prior to final release. Organise, and liaise with 3rd party inspectors and client representatives ensuring requirements are complete for existing works. Ensuring full traceability of weld and material information is maintained and recorded on the company database. Review and verify documentation dossiers for accuracy prior to submission. To develop self in accordance with the changing responsibilities of the role. This list of duties is not exhaustive and may change at any time. The following are the minimum qualifications and level of experience required to perform the essential functions of the role. Mandatory 1. Experience in a fabrication environment., 2. Must have good working knowledge of industry codes and standards. Preferred Minimum Qualifications: CSWIP 3.0 qualification.

Senior Offshore Technician Education Required: Completed a recognized apprenticeship, or NVQ Level 3 qualification, in electrical or mechatronics discipline, with proven experience General Description The Senior Offshore Technician performs installation, Commissioning, and O&M activities for several WindFloat projects in Europe. This position is expected to support local teams operating where O&M Contracts have been secured. The Senior offshore technician will work with PPI’s Engineering team, client, and contractors to plan and execute the installation, commissioning, and operations of commercial windfarm. This position reports to the Site Manager. Main Accountabilities • Routine Maintenance:, • Plan and execute IMR activities on WindFloat platforms and associated equipment. Ensuring continued reliability and performance of the platforms., • Support project in other locations when needed, including planning, refinement of procedures, and on-site operations, • Troubleshooting and Repairs: Diagnosing and addressing technical issues and faults in WindFloat systems. This may involve troubleshooting electrical, mechanical, , welding/structural, or control system problems and making on-the-spot repairs., • Safety Compliance: Adhering to strict safety protocols and guidelines, both for personal safety and the safety of the team. Senior offshore technicians often play a leadership role in promoting a safety-first culture among the crew. Data Collection and Reporting: • Collecting data on platform performance and maintenance activities, which is critical for identifying trends, optimizing maintenance schedules, and ensuring regulatory compliance. This may involve using specialized software and tools., • Monitor and track component heath through condition monitoring, remote diagnostics, and onsite inspection, • Calibrations and Testing: Collecting data on platform performance and maintenance activities, which is critical for identifying trends, optimizing maintenance schedules, and ensuring regulatory compliance. This will involve using specialized software and tools., • Emergency Response: Being prepared to respond to emergencies., • Team Leadership: Providing guidance and leadership to a team of offshore technicians, including assigning tasks, overseeing work quality, and ensuring that maintenance activities are conducted safely and efficiently, should such activities be delegated by Site Manager/ Team lead., • Inventory Management: Managing inventory of spare parts and tools to ensure that necessary components are available for maintenance and repairs, minimising downtime. This includes ensuring equipment and tools are compliant with inspection, certification and calibration requirements at all times., • Environmental Compliance: Ensuring that all maintenance and repair activities adhere to environmental regulations, including proper disposal of waste materials and minimizing the impact on marine ecosystems. Communication: • Maintaining open and effective communication with onshore support teams, fellow technicians, and management regarding maintenance activities, equipment status, and any issues that may arise., • Coordinate works to be performed with client and other contractors; participate in operational meetings, safety briefings. Documentation: • Keeping detailed records of all maintenance activities, equipment inspections, repairs, and safety incidents. This documentation is essential for compliance, reporting, and future reference., • Prepare method statement according to the Maintenance plan as respective Risk assessments. Ensure such documentation respects the revision cycle (internal and external) and that it is made available well in advance of offshore operations., • Training and Mentorship:, • Providing training and mentorship to junior technicians to enhance their skills and safety awareness, contributing to the development of a skilled and competent workforce., • Participation in recurrent work-related training; train and monitor clients and contractors (operations, HSE procedures)., • Assist in building a local operations team and contribute to the broader organizational development of the Offshore services group., • Continuous Improvement: Identify opportunities to improve maintenance processes, and procedures, enhance equipment reliability, and increase overall efficiency in offshore operations., • Adherence to Procedures: Following standard operating procedures (SOPs) and maintenance manuals while ensuring that the team does the same. This helps maintain consistency and safety in maintenance activities. Skills & Competencies Essential: • 5 years’ experience in offshore environments., • Hold a recognized apprenticeship/NVQ 3 in either Electrical or Mechatronics disciplines with strong technical expertise and experience., • Possess a “Safety First” mentality., • Strong attention to detail and execution excellence, good interpersonal and customer relation skills, as well as the ability to effectively collaborate with employees at all professional levels and possess the ability to respectfully follow supervision and support initiatives., • Excellent trouble-shooting ability, • Able to read and interpret technical drawings., • Basic computer operation skills, familiarity with internet-based program navigation, and ability to generate and interpret computer data., • Capable of leading by example, enforcing safety protocols, and ensuring that team members/peers always adhere to safety standards., • Be a skilled communicator:, • providing clear instructions, • sharing safety updates, • reporting issues, • Demonstrate the experience, wisdom, and skills to address unexpected issues in offshore environments, and to execute efficient downtime management., • Possess experience of emergency response, such as equipment failures or personnel injuries, taking the lead in coordinating efforts and ensuring the safety of the team, • Be driven by:, • Safety, • Regulatory compliance, • Risk Management, • Efficiency, and continuous improvement, • Environmental responsibility, • Have a desire to work in a hybrid onshore/offshore environment., • Be knowledgeable and experienced in multicultural and international environments., • Authorized to work in the UK., • Fluent in spoken and written English, • Additionally competent with applicable Technical English, • Ability and willingness to travel to any location where the company has active operations. Preferred: • Experience of Data Analysis related to maintenance activities and performance, • GWO BST certified, • Confined Space Entry Awareness with Breathing Apparatus, • Confined Space Rescue, • Chester step and OEUK medical, • OPITO Authorized Gas Tester

Are you passionate about making a difference in your community? Do you thrive in a fast-paced, customer-focused environment? We’re looking for a dedicated Housing Assistant to join our team and help deliver a high-quality housing service that supports tenants, homeowners, and the wider community. What You’ll Do: As a Housing Assistant, you’ll play a key role in supporting our Housing Management and Income Services. Your responsibilities will include: • Providing clear, accurate housing advice to tenants and homeowners., • Assisting with mixed tenure repairs and consultations., • Supporting tenancy sustainment and housing options., • Identifying rechargeable repairs and ensuring income recovery., • Proactively managing housing debt and negotiating repayment plans., • Coordinating appointments and liaising with Housing Officers., • Handling sensitive customer interactions with empathy and professionalism. We’re seeking someone who is: • Organised and able to manage their own workload., • Skilled in handling conflicting priorities and deadlines., • A confident communicator with excellent written and verbal skills., • Able to remain calm and professional when dealing with distressed or challenging individuals., • Knowledgeable about housing legislation and committed to maintaining confidentiality., • Be part of a supportive and dynamic team., • Make a meaningful impact on people’s lives., • Gain experience in a varied and rewarding role., • Benefit from a hybrid working arrangement. This post is temporary until May 2027 to cover maternity leave.

Your new company You will be joining a newly established, publicly owned energy organisation, designed to accelerate clean energy deployment, boost energy independence, create jobs, and ensure that communities benefit from secure, homegrown energy. The company is headquartered in Scotland and is backed by significant government investment. It operates independently but in close collaboration with industry, local authorities, and other public sector bodies to support the UK's decarbonisation goals. Your new role As Commercial Lead, you will be responsible for delivering commercial excellence, acting as a trusted advisor to the local delivery team, and ensuring a customer-focused approach that aligns with business needs and stakeholder priorities. You will: • Build and manage relationships with key suppliers, ensuring value for money and robust risk management., • Lead and develop a team, fostering high performance and professional growth., • Oversee the full commercial lifecycle, including strategy, procurement, contract and supplier management, and grant delivery., • Develop category management strategies, lead supplier negotiations, and provide expert commercial guidance., • Ensure commercial assurance measures are embedded from the outset and maintain strong engagement across the organisation., • Within your first year, you will be required to gain a Government Commercial Function accreditation at Commercial Lead grade. What you'll need to succeed • Extensive experience in procurement management, delivering multiple procurements using central frameworks and open procedures., • Proven contract management skills, handling medium to high complexity/value contracts., • Strong knowledge of category management and the end-to-end commercial and grant lifecycle., • Demonstrated ability to secure value for money and influence senior stakeholders and suppliers., • Commercial acumen, including understanding trade-offs and contract law., • Risk and assurance management skills, with evidence-based decision-making., • High ethical standards, upholding integrity in supply chains., • Team leadership experience, including developing others and managing performance., • Strong stakeholder engagement and influencing skills., • Experience with Public Contract Regulations 2015 and/or Procurement Act 2023. What you'll get in return • Competitive salary (55,105 - 62,475) with a Civil Service Pension (employer contribution of 28.97%)., • Flexible working options, including job sharing, homeworking, and compressed hours., • Minimum 25 days annual leave, increasing with service., • Extensive learning and professional development opportunities., • Access to retail, travel, and lifestyle discounts., • Hybrid working policy (40-60% office attendance expected)., • Inclusive culture, with support for disabled candidates and those with long-term health conditions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking an enthusiastic and motivated colleague to join the Income & Customer Relations Team as a part‑time Income & Customer Relations Officer in a job share capacity. This is an excellent development opportunity for someone with strong customer service skills, experience supporting frontline housing services, and an interest in shaping how we deliver positive outcomes for tenants and owners. About the Role You will provide day‑to‑day leadership to a team of Housing Assistants, ensuring the delivery of a high‑quality, customer‑focused service. You’ll work closely with Housing Management teams, offering advice, guidance, and support across a range of housing matters. Key Responsibilities • Lead, support, and motivate a team of Housing Assistants, • Ensure compliance with Falkirk Council policies and procedures We are looking for someone who can bring strong communication skills, a customer‑focused approach, and confidence in decision‑making. You should have: • Experience managing or working within a team, • Strong IT skills, including Microsoft Office, • Excellent interpersonal and customer care skills, • Ability to work under pressure and meet deadlines, • Working knowledge of the Tenements (Scotland) Act Interested? For more information, please contact: Helen Mackay – ___

3t is currently looking to recruit a Head of Key Account Management on a permanent contract in the UK. This role can be based at any of our UK training centres. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water. The Role As Head of Key Account Management for 3t Training (UK) you will be leading the overall Key Account Management team responsible for the delivery of an on-budget performance for 3t Training products sold across the in the UK and Onboard Division. Delivery of income targets for the key product verticals within 3t Training, as well as the wider 3t Group business lines as identified within your annual objectives. Leading from the front with a positive, hands-on approach, you will provide customer solutions that align with the strategic aims of 3t Training and the 3t Group. You will challenge customer perceptions and be a thought leader in the learning and competency space to deliver innovative and bespoke solutions to meet the needs of complex customer requirements. You will support the wider business development efforts of the team including mentoring, training, support and direction, as well as supporting the Senior Leadership team as required including with forecasting, budgeting and driving strategic initiatives for the business. Your role will be split between managing some of 3t biggest B2B clients and seeking new developments and customers as per 3t Training strategic goals. Duties and Responsibilities: • Support develop strategy for meeting and exceeding the 3t Training B2B budget for the UK (including onboard training), • Train and coach the Key Account Management team to be knowledge in all 3t solutions to support lead generation, upselling and increasing the sales pipeline, • Be a thought leader in the learning and competency space, challenging customers to think differently about their approach and delivering value propositions that exceed their expectations, • Leading from the front and inspiring others to achieve the 3t Training and 3t Group vision, • Create a high-performance sales culture across the team, putting customers’ needs at the heart of everything we do, • Direct relationship management of key strategic relationships, • Input and support for designated globally key strategic accounts, • Actively and successfully manage the sales process and pipeline management, • Using weekly / monthly KPI’s to ensure that the UK is performing in line with expectations and reporting back to Senior Leadership to advise on performance, • Think clearly under pressure and act in a sociably responsible way, • Supporting the annual budgetary process through the collation and presentation of key information required in the construction of annual budgets, • The job holder is expected to be flexible and undertake additional duties commensurate with the overall responsibilities of the role, and that are within their competence, when required., • Setup KPI’s to monitor both the reactive and proactive sales process, • Constant review and appraisal of SME and small B2B customers ensure we have both a relationship and transactional engagement plan, • Working with marketing to ensure clear communications plan to clients utilising digital technologies The Person At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. • Significant experience in similar role with at least 5 years in senior management within relevant energy industry, • Proven track record of delivering high sales and profit growth in a global business, • Proven track record in delivering customer services and solutions at this level, • Experience of managing large teams across a region, • Training and/or Technology background highly desirable, • High level of commercial awareness with a focus on achieving results, • Excellent communication, Leadership and interpersonal skills, • Strong analytical, critical thinking, and problem-solving skills, • Experience of managing and coaching teams, • Confident negotiator and ability to ‘close the deal’, • Ability to cope with competing demands and to prioritise tasks, • Strong communication skills in all forms including written, oral, email, telephone, and presentation, • Excellent organisational and time management skills, • A strategic thinker with the ability to innovate and develop new approaches to the environment we operate in order to grow the Region, • Demonstrates a clear commitment to providing first class customer care / services, • Maintains a professional appearance which appropriately reflects the role and 3t’s image, • Ability to remain calm and be assertive during busy periods or when dealing with challenging situations, • Discreet with the ability to maintain confidentiality Benefits: Car Allowance and Commission/Bonus

Technical Sales Engineer Location: Aberdeen RENUMERATION: £45,000 – £55,000 Subtera helps asset integrity teams to understand the true condition of industrial assets without intrusive inspection. Our industrial screening solutions detect CUI and moisture hidden beneath insulation and non-metallic cladding, using terahertz sensing and cloud data analysis. By reducing unnecessary strip and inspection, Subtera helps operators to lower cost, reduce disruption, and improve integrity decision-making while supporting net-zero objectives. We now have an exciting opportunity for an experienced Technical Sales Engineer to join our growing team. This is a customer-facing, hands-on role suited to someone with a solid inspection or integrity background who enjoys working on site, engaging with clients, and supporting the adoption of new technology across the energy and industrial sectors. Within the role, you will work closely with the Technical Sales Manager and wider Subtera team to support field trials, client engagement, training activities, and early-stage sales opportunities. This role offers real exposure to operators, inspection companies, and industry decision-makers, with scope to grow technical depth and commercial capability. The role is based on our Aberdeen office located at the H1 Building, with regular travel to client sites onshore and offshore. What the role is about: • Supporting delivery of onshore and offshore field trials using Subtera technology, • Acting as a technical interface between Subtera, operators, and service companies, • Supporting training, demonstrations, and early customer engagement, • Representing Subtera professionally in operational environments What you’ll do: • Field Support: Support setup, operation, and troubleshooting of Subtera equipment during trials, • Client Engagement: Attend client meetings, support technology demonstrations, and respond to technical queries, • Sales Support: Assist with opportunity tracking, proposals, and early sales activity, • Training: Support delivery of operator and client training sessions and preparation of materials, • Reporting: Provide clear technical, customer, and HSEQ feedback following field activity, • Collaboration: Work closely with engineering, software, and commercial teams to support customer success, • HSEQ: Operate safely at all times and in line with Subtera policies and client site requirements Key skills and experience: • Minimum 5 years’ experience in inspection, asset integrity, or a related discipline, • Experience working on industrial assets or operational sites, • Understanding of asset integrity principles and RBI, • Comfortable working independently on site and supporting clients directly, • Clear communication skills and a professional, practical approach, • Willingness to travel onshore and offshore as required Desirable: • Offshore certification such as OPITO BOSIET, • NDT or inspection certification, • Experience working with operators or inspection service companies, • Exposure to API / ASME / BS EN standards relevant to Asset Integrity What you’ll get in return: You will play a visible role in deploying a novel technology that is changing how industry approaches CUI and asset screening. You will gain direct exposure to operators, real assets, and live integrity challenges, supported by a knowledgeable and driven team. Subtera offers a competitive salary in the range of £45,000 to £55,000 depending on experience, with a daily offshore uplift paid for each day worked offshore. The role also includes a company pension scheme and free parking. The H1 building provides an on-site restaurant, offering a pleasant and professional working environment, alongside opportunities to grow with the business. If you are an inspection or integrity professional who enjoys practical field work, client interaction, and being part of a growing technology business, we would like to hear from you. Contact: The initial closing date for applications is 9th February 2026, however applications will be reviewed and interviewed on an ongoing basis until this vacancy is filled.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We’re home to three incredible brands: Cotswold Outdoor, Runners Need, and Snow+Rock, and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have experience as an Assistant Store Manager and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £28,250, plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Are you passionate about making a difference in your community? Do you thrive in a fast-paced, customer-focused environment? We’re looking for a dedicated Housing Assistant to join our team on a temporary basis and help deliver a high-quality housing service that supports tenants, homeowners, and the wider community. What You’ll Do: As a Housing Assistant, you’ll play a key role in supporting our Housing Management and Income Services. Your responsibilities will include: Providing clear, accurate housing advice to tenants and homeowners. Assisting with mixed tenure repairs and consultations. Supporting tenancy sustainment and housing options. Identifying rechargeable repairs and ensuring income recovery. Proactively managing housing debt and negotiating repayment plans. Coordinating appointments and liaising with Housing Officers. Handling sensitive customer interactions with empathy and professionalism. Ensuring compliance with health and safety procedures. What We’re Looking For: We’re seeking someone who is: Organised and able to manage their own workload. Skilled in handling conflicting priorities and deadlines. A confident communicator with excellent written and verbal skills. Able to remain calm and professional when dealing with distressed or challenging individuals. Knowledgeable about housing legislation and committed to maintaining confidentiality. A team player who uses initiative and sound judgement in their work. Why Join Us? Be part of a supportive and dynamic team. Make a meaningful impact on people’s lives. Gain experience in a varied and rewarding role. Benefit from a hybrid working arrangement. Opportunities for development and progression. You will work 37 hours per week Hybrid (a mix of office-based and remote working). This post is temporary until October 2026 due to service requirement.

Before applying for this job, it is important that you read the guidance by clicking on this ___ and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Marischal College Duration: Fixed Term up to 1 year, Full Time The Modern Apprenticeship Programme is targeted at building our workforce of the future. Funding for training is available for applicants aged 16-19 and 20-24 (depending on the framework) and for disabled and care-experienced applicants between the age of 16-29. Please ensure, if you are applying for a Modern Apprentice post, that you meet one of these criteria. Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £31,505 per annum / £17.31 per hour) The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment. Job purpose/about the role The postholder will support and assist with a variety of tasks and projects in the Customer Service Operations team that will widen their knowledge and experience in this service area, alongside completing a Modern Apprenticeship framework. The postholder will assist in the smooth running of functions pertaining to customer service frontline teams, maintaining a consistently high level of customer care. Dealing with customer enquiries in a helpful and friendly manner. • Good written/numerical and/or Customer Service skills gained through either Standard Grades/National 4 qualification(s) or, • Relevant work experience, • Ability to understand and follow instructions, • Self-motivated team player, • Ability to grasp new topics quickly on a self-taught basis, • Ability to communicate effectively, including non-verbal, verbal and written forms of communication Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our ___ pack. Flexible Working We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation. Disability Confident We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact ___. Armed Forces We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: ___. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions. Guaranteed Interview Scheme We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who: • have a disability as defined by the Equality Act 2010 (all jobs), • looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs), • are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships), • have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship Further information can be found at ___

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

The role will involve leading and developing the client facing Customer care team and monitoring and innovating the effectiveness of the current customer support processes. My remote first client are currently hiring for an experience Customer Care Manager to join their team on a permanent basis.

A luxury hotel in Scotland is seeking a Food Server to join their new Skylark Brasserie team.The role involves delivering exceptional customer service, preparing dining spaces, and serving food and beverages efficiently.Ideal candidates will have previous hospitality experience, a proactive attitude

A leading retail company in Scotland is seeking a Sales Assistant to provide outstanding customer service and maintain store standards. Candidates must have strong communication skills and a passion for customer satisfaction.

A prominent retail bank in Aberdeen seeks new Customer Consultants to provide exceptional service to retail customers. Ideal candidates have a passion for customer service, outstanding communication skills, and a flexible approach to work.

Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model ‘Every Moment Matters’, creating memorable experiences for customers. Achieve sales targets: Focus on conversion, average transaction value, and units per transaction to

A leading retail company in Aberdeen City is seeking an Assistant Store Manager to lead and inspire the team. The role involves ensuring an exemplary customer journey, collaborating with the Store Manager on business strategies, and managing team development.

We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions.Your commitmen

We want every McDonald’s customer to have a brilliant experience, every time they visit. McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.

Ideal candidates will have previous B2B sales experience, a customer-focused mindset, and an ambitious attitude, ready to thrive in their communities. A leading financial technology company in Aberdeen City is seeking a motivated Field Sales Representative to join their team. In this role, you will

A global fashion retailer is seeking a Part-Time Key Holder in Aberdeen City. This permanent position requires managing daily store operations, guiding a team of Sales Associates, and ensuring high standards of customer service. Ideal candidates will possess retail sales and leadership experience.

A leading retail company in the UK is seeking a Sales Assistant to provide exceptional customer service and work collaboratively with the team.You will be responsible for maintaining store standards and stock replenishment.The ideal candidate will communicate confidently, demonstrate a passion for c

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A global logistics provider is seeking a Customer Experience Manager in the United Kingdom. The ideal candidate will lead teams to ensure exceptional customer experience while driving growth and profitability. Responsibilities include developing customer-centric strategies and managing cross-functio

A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in retail operations. You will be responsible for processing bets, engaging customers, and maintaining a welcoming environment. Ideal candidates will exhibit outstanding customer service skills and a willing

A leading facilities management company is seeking dedicated personnel for passenger assistance roles at Aberdeen Airport.Responsibilities include managing queues, assisting with security checks, and answering passenger queries.Ideal candidates should have excellent communication skills and the righ

As a Lead User Researcher in our Digital Customer Experience team, youll help Sky better understand our customers and their needs. From first-time visitors to long-term customers, youll ensure every digital interaction reflects Skys brand and ambition to deliver outstanding customer experience

Your primary responsibilities will include handling high volume calls in a timely manner, strong accurate communication when handling customer's details all while providing outstanding customer service and exceeding our customers’ expectations. To offer help and support all Internal and external c

This permanent position involves overseeing a department to drive sales and profits while ensuring a Customer First Experience. Candidates must possess management experience in customer-facing environments, be flexible to work weekends, and demonstrate a passion for both profitability and team devel

A prominent gaming company in Aberdeen is seeking a part-time Customer Service Representative to provide exceptional service in shops. Responsibilities include welcoming customers, processing bets, and assisting with queries. The ideal candidate is passionate about customer service and possesses str

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. You’ll run all our customer‑facing teams after a customer has purc

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

Ten is building a global Customer Experience (CX) team to design and deliver compelling, seamless experiences for our members worldwide — both online and offline. Develop and monitor key performance metrics to measure customer experience. Job Title: Customer Experience (CX) Manager.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

A leading retail company in the United Kingdom is looking for a Senior Sales Assistant to manage operations, ensure excellent customer service, and maintain stock levels. The ideal candidate will have retail experience, strong teamwork skills, and be knowledgeable about health and safety regulations

A well-known fast-food restaurant chain in the UK seeks a Crew Member to deliver exceptional customer experiences.

A leading grocery retailer in the United Kingdom is seeking a Customer Assistant to enhance the customer journey by providing excellent service on the shop floor. This role involves responsibilities like ensuring cleanliness, managing stock, and interacting with customers. Candidates should have a p

A leading retail company in Scotland is seeking a customer-focused team leader to enhance customer experience. Ideal candidates will have experience in training and a passion for exceptional service.

A recruitment service is seeking a Director of Payroll Customer Services to lead a global team in delivering exceptional service experiences. This remote role emphasizes strategic leadership, operational excellence, and the ability to drive customer satisfaction. The ideal candidate will possess str

A leading fashion retailer in the United Kingdom is looking for a Key Lead to ensure a quality in-store experience. Responsibilities include supervising staff and driving store performance through customer engagement. Candidates should have at least 1 year of retail experience and be flexible with t

The role includes engaging with customers primarily through the Mercedes-Benz website, ensuring excellent customer service. A leading automotive company in the United Kingdom is seeking a professional customer service/sales person to enhance their internet sales division. Responsibilities include co

Dein Fokus liegt auf durchgängigen End-to-End-Prozessen entlang der Customer Journey: von der Leadgenerierung über Angebots- und Auftragsmanagement bis hin zu After-Sales und Kundenbindung. Konzeption und Implementierung ganzheitlicher End-to-End Sales-Prozesse entlang der Customer Journey – unt

The role involves preparing food, serving customers, and maintaining cleanliness in a fast-paced environment.