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Exciting Career Opportunity at Citizen! Join Citizen as a Painter and Decorator (Multi-Skilled) Location: Birmingham Salary: £34,729 per annum Are you a skilled professional passionate about making a difference in Maintenance Operations (Voids)? Citizen, with over 50 years of experience and 30,000 homes across the West Midlands, is looking for a Painter and Decorator to join our dynamic team. Why Join Us? “We’re a close-knit, forward-thinking team proud of our achievements. We embrace change, support each other, and celebrate success together. If you want to grow and be valued, this is the place.” – Team Manager Key Responsibilities: Perform painting and decorating tasks, plus multi-skilled duties (tiling, plastering, basic carpentry/plumbing). Ensure compliance with health & safety and industry standards. Use IT equipment for job tracking and documentation. Deliver excellent customer service and maintain company assets. Participate in emergency call-outs and flexible working rota (Mon–Fri, 08:00–18:00). Drive a company vehicle as required. Qualifications & Experience: Essential: City & Guilds/SNVQ Level 2 in Painting & Decorating, Full UK driving licence Desirable: Level 3 qualification, CSCS card Proven experience in domestic painting, social housing maintenance, and working with contractors Familiarity with health & safety, equality & diversity, and company values Physically fit, adaptable, and professional in challenging environments Please note that you will be required to bring evidence of your qualifications (certificate) if shortlisted for an interview. What We Offer: Innovative, supportive work culture Career development opportunities Generous benefits including:26 days annual leave + bank holidays Buy up to 5 extra leave days Enhanced family leave Sick pay Pension contributions matched up to 10% Find out more here: Citizen | Benefits Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities. Closing Date: Friday 29 August 2025 Interview Date: To be confirmed based on availaibility Equality & Diversity: We’re committed to creating an inclusive workplace.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN AS WE GROW As we expand both locally and internationally, we’re thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Position: Graphic Designer Category: Design & Marketing About the Company: We are a dynamic and growing wholesale clothing company specializing in innovative designs and high-quality apparel production. Our business focuses on creating stylish, functional, and fashionable clothing for a diverse customer base. We take pride in our creative approach, from concept to production, and are committed to delivering products that reflect the latest trends in fashion and design. Job Description: As a Graphic Designer at our company, you will play a crucial role in shaping the visual identity of our brand and products. You will collaborate with the design team to create engaging, on-brand visuals that reflect our values and appeal to our target audience. Your work will be instrumental in producing creative designs for various marketing materials, including clothing graphics, packaging, promotional materials, and digital content. Key Responsibilities: Create eye-catching and trend-forward graphics for clothing designs, packaging, promotional materials, and digital platforms. Work closely with the design team to conceptualize and develop new design concepts for upcoming collections. Design and layout marketing materials such as brochures, flyers, banners, and social media content that align with the brand’s visual style. Prepare artwork and design files for production, ensuring that designs are optimized for different mediums, including print, web, and social media. Collaborate with the marketing team to create visuals that enhance brand recognition and drive customer engagement. Stay updated on the latest design trends, fashion developments, and industry innovations to continuously improve the company’s design output. Ensure consistency and quality of design work across all touchpoints and channels. Qualifications: Proven experience as a Graphic Designer, preferably within the fashion or apparel industry. Strong portfolio showcasing your graphic design skills and creativity, particularly in fashion or clothing design. Proficient in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign). Excellent understanding of typography, color theory, and design principles. Creative mindset with a keen eye for detail and trends in fashion design. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong communication skills and the ability to collaborate with cross-functional teams. Why Join Us? Opportunity to work in a creative and fast-paced environment with a talented team. Be a part of an exciting and growing wholesale clothing company with room for growth and career development. Competitive salary and benefits package. Exposure to a variety of design challenges, from conceptualization to production.

Lucinda Ellery Consultancy is a prestigious organisation with headquarters in London and with studios throughout the UK and the USA. We are currently looking to recruit an experienced stylist for our Solihull studio. This is a very varied role in luxury, high-end environment and no two days are the same! What we offer Daytime working hours - NO evenings or overtime! Discount perks on Foot Asylum, Dominos Pizza, Body Shop, Cinema Tickets, Jet2Holidays, Waterstones, Ego, Alton Towers, Benefit, The Tanning Room and more! CHRISTMAS PERIOD AND NEW YEAR OFF! Excellent career prospects - some of our assistants have gone on to manage studios in other parts of the UK and even the USA! Company uniform Staff purchase scheme & FREE HAIR STYLING AND TREATMENTS! Competitive salary, 28 days paid holiday & pension Quarterly company events Minimum allowance of 6 Saturdays off per year Opportunities to work in our London HQ and have a city break! Responsibilities • Provide exceptional customer service by understanding client needs and delivering personalized hair styling services on hair systems and extensions., • Perform haircuts, coloring, and treatments on natural hair, hair systems and extensions - while ensuring client satisfaction., • Manage front desk operations, including scheduling appointments, taking payments and handling inquiries., • Mentor junior stylists and assist in training on techniques., • Maintain a clean and organized workspace, adhering to health and safety standards., • Stay updated on current trends and techniques in hair styling and related services. If you: Have a minimum of NVQ Level 2 (or equivalent) Have a minimum of 1 year studio experience Are committed to delivering a 5* customer experience Have good experience cutting, styling & colouring Are able to work full-time (Tues-Sat) Have a compassionate & friendly disposition Then we’d love to hear from you! Immediate start and full training available for the right candidate.

Job Opening: Bartender/ Waitress:Part-time Location:Karaoke Box Birmingham, Unit 1Regency Wharf Birmingham B1 2DS About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Bartender/Waitress. Responsibilities: -Accomodating customers into karaoke rooms -Serving them drinks and food - -Explaining and helping them with the karaoke system -Taking customers out and cleaning the rooms -Must work well under pressure and have good social skills. Qualifications: -customer service skills. -knowledge of the bar/Waitting -ability to work well with others. -ability to accept criticism and work well under pressure.. -good verbal communication skills. -a desire to help people. -active listening skills. -a good memory. What We Offer: Competitive salary and performance service charge (monthly) A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or messsage us in the chat . We can’t wait to hear from you! Join us at Karaoke Box Birmingham and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM. or from 3pm until late, flexibility is requred for this job. Salary £12.21–£12.5 hr Location Karaoke Box Birmingham1Unit 1 Regency Wharf Birmingham B1 2DS Employment type Part-Time Candidate requirements Requirements Good English 6+ months as a Bartender /Waiter /Waitress, Available for Night Shifts Experienced as a Waiter/Waitress Work Authorisation in UK Experienced in Bartending

Experienced Paraplanner Required, Brilliant opportunity to join a growing business that has strong values and a clear vision for its future. About the Company: We think about financial planning in a way that goes beyond financial advice. We're a group of like-minded, values-driven people with a passion for independent financial planning. We all work together with one, single-minded purpose: To enrich the lives of the people we meet. Through conversations and knowledge sharing, financial planning and advice, whatever life stage our clients are at, our team is here to help them plan for a life well-lived. The Role: Experienced Paraplanner required. Brilliant opportunity to join a growing business that has strong values and a clear vision for its future. We are a company with a clear identity, strong values, an amazing culture, and a defined purpose. We are looking for an experienced paraplanner with a sound understanding of the financial planning process and the desire to be the best in their role. This is a great opportunity to join a company that has imagined what a next generation financial planning business should look like. Our purpose is to enrich the lives not just of the clients we work for, but also the people that work for us, and we have created an environment where our team members feel they belong and can thrive and grow. If this is what you are looking for in a company and our values resonate with you, please apply, we would love to hear from you! Location and Working Arrangements: Ideally we are looking for candidates for our main office in a 100% office based role. However, we will consider applicants looking to work from our satellite offices where we can offer hybrid working (3 days in the office). Key Responsibilities: The role of the Paraplanner is to work with the Financial Planners and provide a high level of client service in a professional and timely manner. Duties will include: • Identifying areas for financial planning and sourcing solutions to meet their objectives, • Preparing suitability reports and recommendations for approval by the financial planner, • Conducting fund research and analysis using industry standard analytics tools, • Collating and maintaining due diligence research on funds, platforms, and providers, • Preparing cumulative return tables and sharing these with the team, • Ensuring documentation is compliant, present, and correct, • Ensuring your own personal development and the development of the administration team Essential Skills and Experience: We are looking for someone who has gained experience in a similar role and company and has a good understanding of the whole financial process. • 2 years' Paraplanning experience within an IFA firm, • Experienced working with a breadth of products, • Ideally DipPFS qualified or equivalent Level 4 qualification, • Able to demonstrate excellent customer communication skills, • Experience working together as part of a team, • A background in using IFA systems and processes, • Excellent quality service delivery skills, • Strong personal skills in the areas of adaptability, enthusiasm, dependability, honesty, and integrity Benefits and Salary: • Salary of up to £35,000 depending on experience, • 31 days holiday including bank holidays, • Income protection, • 4x salary life assurance*, • Company sick pay*, • Pension scheme with salary sacrifice, • Recruitment referral scheme, • EAP (Employee Assistance Programme), • Wellness support, • Financial wellbeing *Benefits marked with an asterisk apply after successful completion of the probationary period. Position Details: Full-time - 35 hours per week Primary location: Main office (100% office based) Alternative locations: Satellite offices (hybrid working available - 3 days in office) Further Information: Only shortlisted candidates will be contacted. In order to give your application the best chance of success, please: • Check that you meet the criteria for the role, • Apply with a CV that is clear, concise, and correct, • Tailor your CV to highlight your experience and relevant achievements to the position

Description: We are seeking a talented Fondant Cake Decorator to join our busy bakery. The ideal candidate must have proven experience in fondant cake decoration and egg-free products, with excellent attention to detail and creativity. Key Responsibilities: • Decorate bespoke cakes using fondant, sugar paste, and edible mediums., • Create custom toppers, figurines, and intricate designs., • Work on egg-free cake orders to high quality standards., • Ensure orders are completed on time and maintain food hygiene standards., • Collaborate with the team to deliver outstanding customer satisfaction. Requirements: • Experience in fondant cake decoration (portfolio required)., • Knowledge of egg-free cake products., • Strong artistic skills and attention to detail., • Level 2 Food Hygiene (preferred).

Get Me Pampered is looking to revolutionise the beauty and well being services market. Get Me Pampered provides hair and beauty services that are delivered at the customer’s location. Get Me Pampered will enable easy online booking and payment functionality combined with a great service menu delivered at the customer’s location for a total stress free experience. We are a fast paced ambitious start up. Join us and come on an incredible journey of a growing business. Get Me Pampered is a great way for professionals to get online visibility for the services that they provide and easily get bookings and receive money from online payments for their bookings. Please note you will need to be qualified, experienced and have suitable licenses and insurance(s) to list your services on our platform. You will need to have your own products, kit and equipment for the treatments that you register to provide. And, this opportunity is a self employed opportunity. With Get Me Pampered you can easily set your hours and availability. Professionals on Get Me Pampered provide services at the customer’s location, for example, home, hotel or office. Join Get Me Pampered and build your bookings and income! COVID-19 considerations: All therapists follow current Covid-19 precautions. Kit must be cleaned between each client booking. Industry Consumer Services Employment Type Part-time

Solihull Indoor Bowls Club is located off Widney Lane We are a busy social club hosting a variety of evening and weekend events. We require experienced bar staff to cover a range of shifts on a weekly rota, so flexibility is a must. Evening shifts would be 6.30pm to 11.30pm. Friday and Saturday 7pm to Midnight. Daytime shifts would be 9am to 2pm or 5pm. There will be some lone working due to certain smaller events. Responsibilities Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers’ needs and preferences and make recommendations Check customers’ identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Weekly cleaning tasks to be completed Comply with all food and beverage regulations Reconciling Tills Safely locking up the club including setting the alarm and locking the external gates. Requirements and skills Proven working experience as a Bartender Computer literacy Positive attitude and excellent communication skills Ability to keep the bar organised, stocked and clean Relevant training certificates

Job Title: Direct Sales Representative Location: Birmingham About Us: Join our energetic team at Infinity Enterprise! We're all about creating a fun and positive work environment where you can thrive while making a difference. Job Summary: We're looking for a motivated Direct Sales Representative who loves engaging with people and building relationships. Ifyou're energetic, outgoing, and ready to have a great time while hitting your sales goals, we want to hear from you! Key Responsibilities: ⁃ Engage with customers and showcase our products/services ⁃ Build and maintain strong customer relationships ⁃ Meet and exceed sales targets ⁃ Participate in team events and activities ⁃ Provide excellent customer service and support Qualifications: NO EXPERIENCE NEEDED AS TRAINING IS PROVIDED What We Offer: ⁃ Competitive salary and commission structure ⁃Fun and supportive team culture ⁃ Opportunities for growth and advancement ⁃ Bonus holidays How to Apply: If you're ready to bring your energy and enthusiasm to our team. Let's have some fun while achieving great results together! Infinity Enterpise is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

About Us: At Eggless Cake Shop Smethwick Ltd., we specialise in beautifully crafted, 100% egg-free cakes for every occasion. We’re now on the lookout for a creative and enthusiastic Graphic Designer to help us visually communicate our brand across print and digital platforms. Key Responsibilities: Design promotional materials: flyers, banners, posters, menus, and packaging. Create engaging visuals for social media (Instagram, Facebook, etc.) Photograph and edit high-quality product images for marketing use. Work with the team on seasonal promotions, branding updates, and product launches. Ensure visual consistency across all customer touch points. Requirements: Proficient in Adobe Creative Suite (Photoshop, Illustrator) or Canva. Strong portfolio showcasing creative design work. Eye for colour, layout, and visual storytelling. Experience with photography or basic video editing is a plus. Self-motivated and able to work to deadlines independently. What We Offer: A fun, supportive work environment. Opportunities to grow with a beloved local brand. Flexible working hours. Staff discounts on cakes and treats. How to Apply: Email your CV and portfolio We’re excited to see your creativity and passion!

"Zambrero Colmore Row" TEAM LEADER Make a real impact every time your team rolls a burrito Friendly dynamic environment Sociable shift times Build your career with us About Zambrero Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment. When you join the Zam Crew, every burrito you roll makes a real difference in helping end world hunger. Through our Plate 4 Plate initiative, we donate a meal to someone in need whenever we serve a burrito or bowl. With over 85 million meals donated so far, that’s why we call it Feel Good Mex! We’re now looking for more friendly enthusiastic people to join a passionate team that’s committed to creating a global impact—one meal at a time. About The Role Our restaurant teams are the face of Zambrero, delivering on Zambrero’s core value ‘our customers come first’ by taking pride in preparing and serving our delicious food. We’re looking for a motivated and enthusiastic Team Leader who is seeking long-term career growth. You’ll have the opportunity to develop and excel as part of an expanding UK team in a global restaurant group. You’ll support the Restaurant Manager by leading the team during your shifts, ensuring a high standard of customer service and operations. Your duties will include but are not limited to: Leading by example to ensure our customers have an enjoyable, memorable experience Ensuring our food is efficiently prepared to high standard and our restaurant is well organised for service Supervising and training team members with respect to customer service, food preparation and other operating procedures Supporting the restaurant manager in maintaining a positive, engaging work environment Supporting the restaurant manager with administrative and compliance duties By joining the Zam Crew, you’ll experience: Thorough training on customer service, food preparation and other operating procedures so you’ll be confident in no time! Sociable shift times as our earliest shifts start at 9am and our latest shifts end at 10.00pm Easy food preparation environment where you’ll be grease-free Competitive wages Ongoing opportunities for career development About You We’d love to meet you if have prior experience in food service and are: People oriented: provide exceptional customer service and positive team leadership through an enthusiastic, engaged attitude A great communicator: excellent interpersonal and communication skills Enjoy learning: apply yourself in a dynamic environment, embrace constructive feedback and seek to improve Motivated and committed: represent us with pride and strive for both personal & team excellence through attention to detail and ability to problem solve​ Team player: friendly, hardworking and proactive member of the team who leads by example and can be relied upon Want to join the Zam Crew? Apply today!

Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.