Cutting Tools Specialist - West Midlands
il y a 1 jour
Birmingham
We are seeking a Cutting Tools Specialist to cover the West Midlands area. About Hoffmann Group UK Europe's leading partner for quality tools, workstations and PPE with over 300,000 products available! Our whole company ethos is built on making our customers more successful by increasing productivity and simplifying the procurement of industrial tooling and equipment. We have a tried and tested formula for successful cost reduction, which very briefly consists of three pillars: increased productivity, simple procurement and increased efficiency. We specialise in providing everything within 10 metres of the production environment. Our employees matter to us. We create for them a working and living environment in which performance and commitment are rewarded. With a reliable values system which is characterized by mutual trust and places particular emphasis on interpersonal skills. We promote initiative and creativity, encouraging our employees to take personal responsibility and to adopt a results-oriented approach. From early on you will be given autonomy and responsibility to act and to make decisions within your role. As a cutting tools specialist you will promote Hoffmann technical solutions to our clients, supporting sales team in selling our products, services and digital solutions. You will also be responsible for providing optimal technical advice in the cutting tools area and clamping systems (before and after sales), contributing to the achievement of business objectives and fulfilment of the company's strategies. Duties and Responsibilities • Offering consistent technical support to clients, on their premises or virtually, • Acting as reference point for the customer regarding all cutting tools and clamping topics, • Actively promote re-grinding services, • Coordinating with Area Sales Managers in order to optimise the interactions with the clients in terms of efficiency and effectiveness., • Finding solutions to special products required by customers, • Helping customers improve the productivity in the production process, • Presenting innovations to our sales team and customers, • Taking an active role, participating in investigating and solving incidences and claims, • Executing tests and demos in showrooms, on customers premises, etc., • Participating in exhibitions and other events, • Accurately, regularly and effectively utilising our CRM system (Dynamics 365) to log purchase volume and potential, prospects, leads, appointments and other sales activities., • Performing market monitoring and analysis of competitors and trends, • Effectively planning customer visits to maximise output, • Making use of an promoting our digital solutions (Toolscout, machining calculator etc), • Visiting customers to develop new opportunities, • Developing business negotiations with clients, • Screening and approaching high potential customers, • Nurturing a network of relationships with decision makers, • Motivating and guiding area sales managers, • Ensuring the correct application of the product policy, • Proactively seeking new information to expand knowledge of cutting tools etc., • Providing practical training to both internal team and customers, • Working closely with product management, technical sales and other specialists, • Analysing competitors' landscape, • Identifying prospects, • Achieving sales targets in defined product groups, • Reporting to company office when required Requirements • BS/MS in Engineering (preferred)., • 5+ years of practical experience in the cutting tools area, • Practical experience in metal machining is welcome, • Extensive knowledge of the market in their technical area, • Knowledge of CAD CAM, • High level of customer and service orientation, • Self-confidence, assertiveness, and outstanding commitment, • Excellent planning and organisational skills, • Demonstrated ability to communicate, present and influence credibly and effectively, • Digital mindset, • Entrepreneurship, • Results Orientation, • Cooperation skills, • Available for travel, • User level MS Office, • Driving licence Benefits • Company pension, • Company car, • Life insurance, • On-site parking, • Private medical insurance, • Referral programme • more! Location • Sales area covering West Midlands, • Office location Birmingham B7 5JR