VW Workshop Controller
1 month ago
Coventry
Job Introduction An excellent opportunity has arisen for a Workshop Controller to join our VW Dealership in Coventry. Hours of work are 08:00 - 18:00, Monday to Fridays and Saturdays on a rota basis. Excellent Basic Salary with OTE of up to £44,000 plus car & benefits. The Workshop Manager is responsible for ensuring maximum productivity in the workshop, liaising between Service Advisors and Technicians, ensuring that all required work is actioned effectively and efficiently. Description • Managing the workflow of all jobs to brand standard., • Manage a team of Technicians ensuring workflow through the workshop is done in an efficient and effective manner., • Provide focused management to the service department team, to ensure an excellent customer experience., • Ensure processes are always adhered to., • Conduct regular process reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify., • Manage the performance of the workshop to ensure that KPI targets are achieved., • Manage and plan workshop / support resources to ensure that work requirements are fulfilled., • Support the department team as required and ensure that all work is completed on time., • Support the service department wit...