Job description RESTART ENTEPRISE CIC Job Title: General Assistant Salary: 23k per annum. Hours: 35 hours per week. Location: Wolverhampton, WV10 JOB DESCRIPTION Restart is a social enterprise committed to transforming lives through effective support for individuals and families impacted by imprisonment. An exciting opportunity has arisen for a General Assistant who will work closely with our Operations Manager and another General Assistant to drive growth in our core services. If you’re passionate about making a difference and looking to further your career, this could be the perfect opportunity for you. About You You’re eager to learn and grow, thrive in a fast-paced environment, and are adaptable, flexible, and detail-focused. You're a friendly team player with a proactive attitude, excellent communication skills, and a positive approach to change. We welcome hard-working individuals with a passion for people. Experience is a bonus, but not essential — full training will be provided. We are an equal opportunities employer and welcome applications from all sections of the community. Job Location Wolverhampton WV10 7PU A General Assistant (with a difference & a smile) You’ll rotate between tasks, all roles equally important to the success of our service delivery. ResponsibilitiesIT & Administration • Confident use of Microsoft Word, PowerPoint, Excel, Teams, and Outlook., • Pick, pack, load, and unload items for delivery; check stock and maintain inventory., • Buy stock and load it into crates ready for delivery., • Lift and handle heavy items regularly., • Drive a Luton van to deliver stock and supplies, including to prison establishments., • Deliver stock and essential goods to prisons in a timely and secure manner., • Support men in prison through practical services, signposting, and engagement in collaboration with Restart’s Through the Gate service., • Prepare, cook, and serve food and drinks (including use of a barista machine) to a high standard., • Take customer orders, handle payments (cash and card), and maintain a warm, welcoming environment., • Open and close the café, including cleaning, stock rotation, and cashing up., • Uphold food safety standards and complete daily hygiene checks and logs., • Serve customers and handle cash with excellent customer service., • Sort, price, and display donated goods., • Provide advice, guidance, and information to service users., • Support the daily running of our Food Bank and Through the Gate services., • Support the clothing bank services, • Personalised support and full training, • Free onsite parking and lunch, • Company mobile and laptop, • Use of company vehicles for business purposes, • Access to company stock (manager’s discretion), • Pension scheme, • Additional leave linked to company performance
As a Marketing and Commercial Manager, you will play a pivotal role in driving the organization’s growth through strategic marketing initiatives and effective commercial management. You will be responsible for overseeing brand development, market positioning, revenue generation, and customer engagement across all channels. Job Responsibilities: • Develop and execute integrated marketing strategies aligned with business objectives and market trends., • Lead brand management initiatives to ensure consistent messaging and positioning across all platforms., • Plan and manage multi-channel marketing campaigns, including digital, print, events, and social media., • Conduct market research and competitor analysis to identify growth opportunities and optimize performance., • Collaborate with the sales and product development teams to align marketing strategies with commercial goals., • Monitor and report on key marketing metrics (ROI, lead generation, customer acquisition cost) to drive continuous improvement., • Oversee the commercial planning process, including pricing, forecasting, budgeting, and sales performance analysis., • Identify and pursue new business development opportunities, partnerships, and strategic alliances., • Manage key customer and vendor relationships to maximize revenue and customer satisfaction., • Ensure compliance with all relevant regulations and maintain risk awareness in commercial operations., • Lead and mentor a team of marketing and commercial professionals to deliver results and foster innovation.