Head of customer experience jobs in HalifaxCreate job alerts

Field Service Engineer (Mechanical Bias)Brighouse (HD6) | UK Travel£46,000 Basic + Overtime | Realistic £55K-£65K+ (OTE £70K+)Company Car | 33 Days Holiday | Career ProgressionWhy This Role Stands Out If you're an experienced Field Service Engineer looking for variety, autonomy, and strong earning potential, this is a standout opportunity. You'll be joining a well-established engineering business with a global reputation, backed by a larger group and investing in its future. This is not just another service role-this is a chance to work on large, complex machine tools across a wide range of industries.What You'll Earn • £46,000 basic salary, • Installation & commissioning, • Service, maintenance & breakdowns, • Machine alignment & fault diagnosis, • Small precision engineering shops, • Strong background in machine tool servicing (CNC & manual), • Confident with mechanical fitting, alignment, and fault finding, • Able to read engineering drawings & schematics, • Comfortable working independently and on-site with customers, • Company car (Skoda Superb Estate), • 25 days holiday + bank holidays (33 total), • Contributory pension (4% employer), • Life insurance, • Company clothing, • Ongoing training & development, • High earning potential with consistent overtime, • Work on large, interesting machinery (not repetitive production work), • Strong job security within an established business

About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview Embedding a high-performance sales culture and developing relationships with the team supporting and coaching team members to manage the delivery of your individual and team target. Key tasks Sales Delivery • Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction., • Ensuring digital leads are converted within agreed SLA’s, • Organise and tracking of all potential leads maintaining MIS., • Resolution and removal of blockers to support target achievement., • Generate and share information on individual and team performance., • Provide quality customer service, role modelling values in all interactions with clients., • Achieve and monitor the progress of KPI’s on a daily / weekly/ monthly basis, • Senior stakeholder engagement across the wider business, • 121 coaching on sales relevant areas to improve performance People Management • Daily coaching and development of team members., • Manage any employee relations issues in line with the policies set out by the business., • Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products., • Identify address any training and development needs and ensure teams have a personal development plan., • Hold team briefing sessions / workshops to update the team on best practice., • Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner., • Own individual and team call observation feedback to manage and improve sales quality, • Completion of regular performance reviews and support goal setting, • Provide guidance and answers to staff Criteria Knowledge, skills and experience • A collaborative and experienced sales leader with positive energy to bring out the best of their team., • The ability to lead, mentor and manage a team of BDE’s to achieve both weekly and monthly sales targets., • Conducting regular one on one meetings whilst embracing a strong coaching culture to drive growth., • Proficient in interpreting data and performance metrics to make data driven decisions to aid improvements., • A strong communicator with an eye for detail and pipeline management., • 4 years + experience in a sales management role., • Experience in a PE backed business is desirable. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Quest Search & Selection are currently recruiting for a Senior Assistant Buyer to support the Buyer in sourcing and negotiating product ranges across womenswear categories, ensuring alignment with brand strategy and delivery against agreed KPI targets. This is an exciting opportunity to join a dynamic, multi-channel fashion retailer operating across eCommerce, retail stores, and subscription platforms. The business is a customer-focused, B2C organisation with a strong presence in the fashion market. Duties & Responsibilities for this Senior Assistant Buyer - fashion: • Develop and deliver a commercially strong, profitable, own-label product range., • Negotiate with suppliers to secure optimal pricing and quality - the category is TBC but could be Dresses, Tops, Bottoms or Wovens ., • Own and manage the critical path to ensure adherence to buying deadlines., • Analyse sales performance, driving actions to maximise margin and minimise markdown., • Track competitor activity to maintain a clear and competitive pricing structure., • Collaborate cross-functionally with Merchandising, Technical, Marketing, and Retail teams., • Present product ranges at selection and sign-off meetings. To be successful in this Senior Assistant Buyer - fashion: • Ideally having of 2 years’ experience operating as a Senior/ Assistant Buyer level., • Strong commercial acumen with solid financial awareness., • Mush have experience within an own-brand fashion environment, from either clothing, footwear, or accessories, • Proven track record of developing profitable product ranges., • Confident communicator with a collaborative, team-oriented approach., • Experienced in working with suppliers, including FOB and landed cost models The benefits of this Senior Assistant Buyer - fashion: • 22 days Holidays, • Discount across the group, • Great head office environment (this is a fully WIO role), • Training & development opportunities, • Free parking If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO-2603-115423

CNC applications engineer Salary: starting: £40,000Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.- £42,000 Field based with some office based work (Huddersfield) Full time – Permanent This is an amazing opportunity for someone looking to take their career to the next level with a fantastic salary especially considering full training is given PROVIDING you match the essential requirements.You will be working with an engineering company that established over 40 years ago and since expanded to become one of the market leaders in the industry with their equipment being used in the aerospace, F1, defence sectors and more.This role will involve staying away from home a couple of night a week every week.What will you be doing? You will be traveling the country to customer sites to provide training, give demonstrations and offer technical support for their machinery.Feedback issues to the head office where applicable and offer solutions for efficiency/cost reduction if possible Essential requirements.Either a 4 year CNC apprenticeship or strong history programming machinery Knowledge/Experience of programming CNC machines online & offline Clean full UK driving licence.Be happy working away from home a few nights every single week.What do you get out of this? Starting salary of £40k- £42k DOE Scope to increase salary after 1 year depending on review Company car Fuel card / hotel card 25 days holiday plus bank holiday Health and wellbeing programme APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing the skills needed and we will be in touch. xjlbheb Everyone will receive a reply, but please do ensure your CV is relevant.WeCanSolviT

Job title Installations Co-ordinator Job type Permanent Location Ripponden Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Installation Coordinators are absolutely vital to our success at JLA. The ideal candidate will have experience working with customers in multiple forms of communication. The role can be demanding and would suit a person who is comfortable and thrives working with differing priorities. This role is looking for a dynamic, outgoing individual who can problem solve and see an action through. Focuses on tasks within the commercial delivery team within New Business Delivery, youll be focuses on actions where an order has got stuck and needs some specialist attention; this could be salesperson action, customer works, pricing agreements etc. Your main aim is to get this order moving back on the happy path, getting ready to be installed without problem. Key tasks Service Delivery • Managing the scheduling and administration of installations for our customers • Keeping customers up to date throughout each stage of the process • Delivering IFS to install not to exceed 13 days • Completing post install NPS calls with the customer The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge, skills and experience • Good communication and customer service skills • Strong organisational skills • Excellent communication skills • Proficient level of computer skills • Good knowledge of the English language, both written and verbal • Experience of adapting quickly to meet the needs of stakeholders • Strong desire to succeed • Good time management skills • Resourceful, with the ability to work independently • Experience working with stakeholders • Microsoft Excel skills • Experience of working in a target-based role • Aptitude for applying initiative • Talent for solving problems and exploring improved ways of doing things TPBN1_UKTJ

Our client, a prestigious engineering firm with over a century of industry expertise, is seeking a dedicated Machine Tool Field Service Engineer. This role offers a competitive salary, comprehensive benefits. About you You will be experienced with working on large machinery both installing and maintaining CNC and Manual equipment. You must be able to climb onto machines by steps and ladders to access the areas being worked on as well as down into machine pits. You must be comfortable to work within a variety of customer premises, from small subcontract engineering machine shops to large Blue Chip national and international engineering companies. You should have good organisational and strong interpersonal skills plus formal technical qualifications and should be able to demonstrate your experience within this field. Your time management should be good with a desire to put the customer first but also to have a good work life balance. You must be comfortable both working on your own at a customer site and working as part of a small team including socialising with them in the event of stopping away from home. You should be prepared to stop away from home for a number of nights as the job requires ( occasional weekend working may be required ) A desire to learn and grow with the company The Role The role is based at our premises in Brighouse West Yorkshire ( HD6 ), however, your working location can be flexible throughout the UK There may occasionally be a requirement to travel abroad for periods of 2 to 3 weeks ( America and France mainly ) As you are the face of the Company, you must present a confident can do attitude. You will be expected to comply with all Health and Safety regulations of the company. To support the Company in securing more potential business, by identifying and submitting engineer leads for new service contracts or opportunities for additional spares or service work. Drive the implementation of engineering best practice procedures and maximise both effectiveness and efficiency within the job. To handle any challenging situations with customers in a professional and courteous manner at all times. Skills/qualifications Recognised Engineering apprenticeship. (Preferred) Proof of competency to carry out the role. Essential you will have a valid UK driving license ( Clean Preferred ) Experience in dealing with both Manual and Computer Numerically Controlled Milling Machinery. Mechanical fitting and fault diagnosis on Machine tools. Experience in machining head / Gearbox assembly and correct setting of Bevel gear meshing This is an important and key part of the Role. Machine tool alignment experience. This is an important and key part of the Role. The ability to work independently or as part of a team. Excellent attention to detail and enjoy problem solving. The ability to read and understand mechanical assembly drawing, Hydraulic schematic drawings and electrical schematics. A basic knowledge of Electrical and Hydraulic work together with an aptitude for practical work. NVQ or Higher in an Engineering subject (Preferred). Good computing skills ( Microsoft Office ) Electrical fault finding experience ( Desirable ) Skills training will be provided as necessary to comply with Health and Safety requirements We offer:- Competitive salary £ 46k basic plus overtime ( 1 ? x weekdays, 1 x Saturday, 2 x Sunday ) Core working hours - 38 hours per week (Monday to Thursday 8.00 to 16.30 - Friday 8.00 to 15.00 ( hour lunch break ) Holidays25 days + bank holidays Pension -Contributory Pension Contribution levels Company 4% Employee Min 4% Life insurance Company car (Currently a Skoda Superb Diesel estate) Opportunity for progression and career development TPBN1_UKTJ

Field Service Engineer (Mechanical Bias) Brighouse, West Yorkshire (HD6) | UK Travel £46,000 + Overtime (OTE £55K-£65K+) Company Car | 33 Days Holiday | Permanent Field Service Engineer - Overview We are currently recruiting for a skilled Field Service Engineer to join a well-established and globally recognised engineering business. This Field Service Engineer role is ideal for an experienced engineer looking for a varied position with strong earning potential, working on large CNC and manual machine tools across the UK. As a Field Service Engineer, you will be responsible for installation, service, maintenance, and fault finding on complex industrial machinery. Field Service Engineer - Key Responsibilities Installation and commissioning of CNC and manual machine tools Service, maintenance, and breakdown repair Machine alignment and fault diagnosis Gearbox and machining head work (including bevel gear meshing) Working as a customer-facing Field Service Engineer across multiple sites Covering UK-wide travel Occasional international travel (USA / France) Field Service Engineer - Salary & Benefits £46,000 basic salary Overtime rates: 1.33x weekdays 1.5x Saturdays 2x Sundays Realistic earnings: £55K-£65K+ Company car (Skoda Superb Estate) 25 days holiday + bank holidays (33 days total) Contributory pension (4% employer) Life insurance Company clothing Ongoing training and development Career progression opportunities Field Service Engineer - Requirements Proven experience as a Field Service Engineer, Service Engineer, or Maintenance Engineer Strong background working on CNC and manual machine tools Mechanical fitting, alignment, and fault-finding experience Experience with machine tool alignment (essential) Experience with gearbox / bevel gear setup (essential) Ability to read and interpret engineering drawings and schematics Full UK driving licence Flexible to travel and stay away when required Field Service Engineer - Why Apply? Excellent earning potential with regular overtime Work on large, specialist machinery Secure, long-term role with an established engineering business Opportunities for progression and technical development Apply - Field Service Engineer If you are an experienced Field Service Engineer looking for your next opportunity, apply today or contact Helen Mitchell for more information. HMIND / INDHM

Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Bradford (other sites available) Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, weve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We dont just fix bikes we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. Youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats got your back. Overview We are looking for a self-sufficient, enthusiastic and driven Transaction Manager wholl support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. Youll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued. What Youll Be Doing Day-to-Day: Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory. What Were Looking For: Essential: Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector. Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams. Current UK Driving Licence. Desirable: Familiarity with motorcycles is preferred. FCA Accreditation would be beneficial. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Sales Manager / Business Manager / Transaction Manager / Sales Controller Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ

Experience Education is a unique collection of brands including Skibound, Travelbound, Edwin Doran, Masterclass, World Challenge and JCA Adventure, leading the way in global educational travel across the UK, Europe, North America, Aisa and the Middle East and we’re on a mission to create the most

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Lead, Inspire, and Shape the Future of Geography!.

This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. Experience leading and developing operational and/or customer service teams. Leading the end-to-end customer ope

Has a strong record of shaping and embedding member experience strategies that operate across an organisation, not just within a single team. Has demonstrable experience leading member-focused functions, with accountability for experience and outcomes. FJWilson Talent Services encourages application

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Experience designing and embedding customer jo

An exciting opportunity has arisen for a Head of Customer Success to lead the customer success function, strengthen client relationships, and drive long-term value and retention across a client base. Are you a Customer Success professional with leadership experience looking for your next challenge?.

My client is looking for a Head of Pensions to lead a specialist team responsible for delivering complex GMP related services to UK Defined Benefit pension scheme clients. You will play a pivotal role in shaping service standards, mentoring highly skilled pensions professionals, and driving continuo

Job Description:Head of Customer AccountsCompany:Trade MastermindLocation:Orton Southgate, PeterboroughJob Type:Full-time | PermanentWork Location:In PersonAbout Trade MastermindTrade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry.

Head of Customer ExperienceSalary £75,000 to £80,000 per annum, dependent on experienceFolkestone HybridAt Saga Insurance customer experience isnt just a function - its the heartbeat of everything we do. We are on a mission to deliver brilliantly simple, consistently exceptional experiences for o

Primary ResponsibilitiesDemonstrates role model customer behavioursActs as an inspirational role model across the group in the delivery of great customer serviceDevelops strong working partnerships with colleagues in Customer Service and across functions to support the delivery of best-in-class cust

A global tech company is seeking a Head of Platform to lead the evolution of its internal developer platform, essential for driving engineering transformation. This position offers a hybrid work model in Greater London, United Kingdom. Key responsibilities include defining platform strategy, promoti

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc.

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

A local government authority in England seeks a Director of Environment & Leisure to lead services pivotal to the experience of Brighton & Hove. This is an opportunity to shape the future of essential community services in a vibrant city.

A dedicated housing association in Greater London seeks an experienced Assistant Director of Customer Support to lead operational services and enhance the customer experience. This position offers the opportunity to make a meaningful impact on customer service and operational efficiency. You will be

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. You’ll be a

A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. Competitive salary, stock

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

A global real estate services leader is seeking a Workplace Experience Lead to manage the delivery of exceptional services across its flagship UK headquarters. The ideal candidate will have at least 10 years of experience in facilities management, strong leadership skills, and a proven track record

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. We are committed to

A global investment data firm is looking for a Head of Pipeline Operations and Client Experience in London. The successful candidate will oversee the quality of data pipelines, manage global teams, and define a client experience strategy. You should possess senior leadership experience in data opera

The ideal candidate will have experience in managing KPIs, improving client experiences, and creating career paths for retail staff. A luxury retail brand in the United Kingdom seeks a professional to enhance commercial performance and business intelligence.

The ideal candidate will have over 10 years of experience in transaction banking, profound knowledge of AI technologies, and a client-centric mindset. A leading global bank in the United Kingdom is seeking a Head of Client Reporting Experience to enhance and manage the client reporting landscape acr

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. This is a vital role for enhancing customer experiences and driving the company's growth. The role demands a customer-centric mindset, strong

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. This role involves managing cloud solutions, fostering partnerships with customers, and providing thought leadership in a fast-paced environ

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Act as the voice of the customer within the organization, providing regular insights and feedback to Product, Marketing, an

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Good working kno

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. The role offers competitive benefits

This role is responsible for enhancing the digital guest experience, optimising online interactions, and managing key relationships with global partners. Ideal candidates will possess a degree in a relevant field, strong leadership experience in digital product development, and excellent communicati

The Head of Customer Supply Chain – EU is responsible for leading and optimising the end‑to‑end customer supply chain function within the EU markets. We are looking for a proactive and driven Head of Customer Supply Chain – EU to join the team. This includes full ownership of order managemen

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

The ideal candidate will have senior-level experience in customer service and a strong understanding of social housing. A prominent housing association is seeking a Head of Contact Centre to lead a high-performing team. This role involves strategic oversight of customer contact and planning operatio

A leading travel technology company is seeking a Head of Machine Learning to define and lead the strategy within its Core Experience product area. Candidates should have significant ML leadership experience, budget management skills, and a strong ability to drive operational excellence.

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. The ideal candidate will have extensive experience in housing operations and be skilled in risk management and operational oversight. This is a pe