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PDI & Quality Manager HX7 / CW4 | Company Vehicle | Garage Equipment Are you a quality-driven professional with strong technical knowledge and a passion for getting products right before they reach the customer? Our client is looking for a PDI & Quality Manager to lead their presale inspection and quality processes across a wide range of garage equipment. This is a hands-on leadership role where you’ll oversee inspections, compliance, testing, and continuous improvement — ensuring every product meets regulatory requirements, company standards, and customer expectations. Reporting directly to the Head of Technical & Training, you’ll work closely with multiple departments and manage an established PDI team. What You’ll Be Doing • Leading and managing the PDI department, ensuring efficient and consistent operations, • Owning the New Product Introduction (NPI) process from a quality and compliance perspective, • Conducting product testing and collaborating with manufacturers on R&D and product improvements, • Managing CE marking and government approvals, ensuring full compliance, • Carrying out regular batch testing to maintain quality standards, • Providing technical input to sales, marketing, warranty, and supplier development teams, • Supporting sales and marketing with technical advice, specifications, and product recommendations, • Building strong working relationships with suppliers, manufacturers, and product managers, • Working closely with the Technical & Training department, • Creating, updating, and maintaining RAMS for new and existing products, • Developing and improving PDI processes and procedures, • Inspecting returned parts and equipment in line with warranty processes, • Managing quarantined stock and repair activities, • Supporting the wider business with additional duties as required What We’re Looking For • Proven experience in quality, inspection, or technical management, • Strong knowledge of a wide range of equipment (garage or industrial equipment preferred), • Ability to commute between Head Office (HX7) and NDC (CW4), • Experience working with or alongside a technical training function (desirable), • Exceptional attention to detail — a forensic approach to accuracy and quality, • Strong communication skills and the ability to work cross-functionally, • Confident team leader with a proactive, problem-solving mindset What You’ll Get • Competitive Pension Plan, • Life Assurance, • Employee Assistance Programme (family cover included), • 25 days holiday (rising to 26 days after 5 years) plus bank holidays, • Medicash health benefits, • Company vehicle This is a great opportunity to take ownership of quality and compliance within a growing, technically focused business — where your expertise will directly impact customer satisfaction and product performance. The Curve Group is a dynamic Recruitment Services and Human Resources business with an ongoing mission to transform the working lives of the people it does business with. Our full Privacy Policy is available at ___

Engineering leadership role with a mechanical design bias Opportunity to work at an ambitious, growing engineering company About Our Client Think you could lead and develop a strong and capable Engineering team involved in markets where cutting edge technologies are the norm. If your answer is yes, then you should read on... We are Reliance Precision - an exceptionally capable Engineering and Manufacturing company involved in markets where advanced technologies are the norm. We aim to "Engineer our customers' Science and Technology" and as such our systems and sub-systems are mission and process critical. Consider this, 'if it was easy, anyone could do it' - we deal with the challenging and the complex and we welcome you to our world. The company has a defined and focused growth strategy that is founded on the near-term evolution of an advanced technology development and demonstration capability (aimed at delivering World Class NPDI) and the development of a highly capable Engineering team - this role will be pivotal to both. We are looking for an 'engineer's engineer' - confident in your own abilities and able to think 'well outside the box'; someone who can lead and develop the team, and support and drive the implementation of the strategy. We have over a 100 years of heritage with a reputation for quality, innovation, and problem solving. We work with customers who are industry leading and global in nature, calling on state of the art and advanced technologies in all that we do. With 240 employees and a turnover of £30m, our vision is simple -to build a company together that lasts. We are based in Huddersfield, West Yorkshire and specialise in the design, manufacture, assembly, and testing of highly complex systems, sub-systems and components across Life Sciences, Defence, and Space markets. Job Description As part of the senior leadership team, the Head of Engineering (Technology and Design) will help shape and deliver ambitious growth and improvement plans across the business. With engineering at the heart of everything Reliance Precision does, this is a critical role and day-to-day responsibilities will include: Leading, developing and building a highly effective and capable Engineering team - supporting future development and growth of the business and team itself. Being the company's Design Authority and a key interface for customers on all aspects of Engineering Technology & Design, providing guidance and leadership as necessary and appropriate across Aerospace, Defence, Space & Life Sciences and Standard Product markets. Owning the Engineering Design process from Concept Design, through Preliminary Design to Production Design Release (APQP), ensuring that customer requirements are fully satisfied throughout. Developing engineered solutions to both complicated and complex customer requirements by working as the technical expert in each New Business IPT (Integrated Project Team). Defining and developing the company's Engineering Technology strategy, ensuring that the company is at the forefront of technologies and innovation that delivers sustainable growth. The Successful Applicant Suitable candidates for this role will have integrity, a passion for mechanical design and a proven ability in leading dynamic teams. You will possess: A solid background in mechanical design engineering and a true passion for innovation. Proven experience in working at this level, managing high performing technical teams in a challenging environment. Confidence to liaise at all levels both internally with peers, and externally with customers and suppliers. Ability to demonstrate an innovative and problem-solving mindset, grounded in a deep understanding of engineering principles. Data driven mindset with the ability to problem solve quickly and effectively. Experience with strategic planning and company-wide integration of the engineering department. A willingness to challenge the status quo; questioning current methodologies and develop new ways of working to maximise business performance. An engineering-based degree or HNC/HND would be advantageous. What's on Offer Salary & wider benefits package of £70-100k A senior leadership appointment contributing to both the day-to-day and strategic direction of the business The chance to join a growing company with opportunities for personal development Relocation packages may be considered for the right candidate Contact Hannah Featherstone Quote job ref JN-112025-6886746Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. TPBN1_UKTJ

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

We are seeking an entrepreneurial, driven and strategic leader to join our team as the VP of Customer Experience (CX) to shape the future of CX and deliver a quality service in every single customer interaction. Technology / Tooling Integration : Leverage technology and digital tools to enhance the

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading financial services company in the UK is looking for an experienced Head of Service Performance Support to join their Client Services leadership team. Candidates should have substantial experience in senior leadership and a thorough understanding of service performance management. The posit

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Deliver operational plans, SLA targets, and customer satisfaction goals Act as a senior escalation point for executive-level complaints and media inquiries Skills & Experience: </

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

As Head of Customer Success, you will take the lead in being the voice of our customer base. Strong experience of working from small all the way up to enterprise size customer bases. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficie

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and profe

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. What you’ll do as a Head of Customer Care

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading background screening company in the United Kingdom seeks a Head Of Product.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. At least 10 years of experience in customer operations, 3 of which in a similar position. You will be responsible for leading a team of customer operations executi

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading technology services firm in Greater London is seeking a Head of Experience Design.

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. The role offers remote work flexibility and is part of a cu

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mind

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Drive customer retention and expansion by identifying upsell/cross-sell potential and increasing adoption. B2B SaaS Customer Success, Account Management, or similar roles.

Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. Head of Customer Loyalty & Partnerships. CRM, or comparable commercial roles, with a proven track record of delivering growth, engagement, and customer value.

Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. The

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. Competi

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Austen & Blake’s customer experience is powered by a growing ecosystem of customer care, CRM and internal sys

The post supports the delivery of the sites patient experience objectives alongside complex complaints handling, representing our director of nursing on key Patient Experience initiatives supporting the delivery of key objectives, driving quality assurance and improvement. As a senior member of the

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. This role offers the opportunity to build impactful processes that enhance the customer experience. The ideal candidate will have proven experience

Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance monitoring, student leadership, student voice, and social action. Able to positively converse with and influence st