Head of customer experience jobs in HalifaxCreate job alerts

Elevation Procurement & Supply Chain are delighted to be partnered with a leading manufacturing organisation in the search and selection of a Head of Sourcing & Supply Chain, within their developing and transitioning site, and wider global business group. Head of Sourcing & Supply Chain Halifax - On site The Role A pivotal in aligning purchasing and production / supply chain planning with our global strategy, ensuring seamless collaboration within the manufacturing facility in China and delivering exceptional service to our international customer base. Requires a proactive approach to continuous improvement, supplier relationship management, and cross-functional coordination. Key Accountabilities: • Lead the EMEA Planning and Purchasing function, ensuring alignment with global supply chain objectives and customer requirements., • Develop and implement regional sourcing strategies to optimise cost, quality, and delivery performance., • Collaborate closely with the China-based factory to ensure accurate production planning and timely procurement of materials, • Drive improvements in lead times, inventory turnover, and on-time delivery (OTD) across the region., • Manage supplier relationships, including negotiation of contracts, performance monitoring, and strategic development., • Utilise MRP systems to enhance forecasting, planning accuracy, and inventory control., • Ensure compliance with regional regulations and company policies related to procurement and logistics., • Lead and mentor the regional team, fostering a culture of accountability, innovation, and continuous improvement., • Participate in global supply chain initiatives and contribute to cross-regional projects., • Monitor and report on key performance indicators (KPIs), identifying root causes and implementing corrective actions where necessary. Background & skill required Proven experience in a senior planning or purchasing role within engineering or manufacturing Experience managing international supply chains and working with overseas factories Experience of sourcing & visiting Far East based suppliers CIPS qualification preferred Educated to HNC level or higher; a relevant degree is advantageous Strong IT skills, including proficiency in Excel and ERP systems Package Details: Cir - £75,000-£85,000 + Car + Package Ready to make a difference? Apply today and or get in touch with Pete Simmonds for more information.

Days Inn Hotel Manager Welcome Break, Days Inn, Hartshead Moor Services J25/26, M62, Brighthouse, HD6 4JX Pay up to £29,000pa plus bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as Hotel Manager at Welcome Break. Managing 39 room Hotels, you’ll lead the Reception, Housekeeping & Maintenance team to deliver a memorable experience for our guests whilst driving profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Hotel Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential. A Days Inn Hotel Manager would ideally: Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role. Be passionate about delivering exceptional customer service. Be strongly business-focused with a desire to succeed. Be an energetic people person who can inspire every member of your team. Be a good communicator, innovator, and problem solver. Have ambition to go far in their management career. Key benefits for our Hotel Managers: Competitive salary plus bonus £10 on shift meal allowance 30 days’ holiday increase with service Contributory pension (after 3 months) Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Structured career path and bespoke training Free on-site parking Generous discounts on hotel rooms for you and family members Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over. About Welcome Break Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

We are an early-stage AI venture automating customer service in traditional banking and insurance. You have 5+ years in customer service operations, with 2+ years in an oversight role (Team Lead, Supervisor, Ops Manager). You’re a user of CX platforms (e.

Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development. Head of Product & Experience - Beverage Innovation. Head of Product & Experience – Beverage Innovation.

Head of Product & Experience – Beverage Innovation. Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development. Head of Product & Experience - Beverage Innovation.

We are an early-stage AI venture automating customer service in traditional banking and insurance.

Ensuring a consistent, high-quality customer experience. Leading and scaling our customer service function.

The Head of Customer Service will ideally have the following attributes: At least 5 years’ experience in a senior customer service leadership role Proven track record in managing multi-channel customer service operations Happy to travel around the UK for customer visits Able to plan your own

We’re looking for a Head of Engineering to lead the teams building Yoto’s digital shopping experience - powering our global store and ensuring a fast, seamless and inspiring journey for customers everywhere. On top of this, you also receive your birthday off, plus 1 extra day of holiday for ever

A full UK or EC/EEA Driving Licence- Proof of Right to Work in the UK- IOS or Android smart phone- Proof of own bank account- And finally, have a great attitudeYodel recognises that its people are fundamental to its success. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, fl

Director of Product: Core Experience & Customer Lifetime Value. Build, mentor, and coach a team of high-performing product managers; foster a culture of ownership, innovation, and impact. In addition to a competitive salary and bonus, we offer a range of benefits, including:.

A full UK or EC/EEA Driving Licence- Proof of Right to Work in the UK- IOS or Android smart phone- Proof of own bank account- And finally, have a great attitudeYodel recognises that its people are fundamental to its success. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, fl

Part-Time Head of Marketing Opportunity! Must have legal experience. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacanc

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

The Head of First Line Risk and Customer Conduct will ensure seamless delivery of governance and controls, drive proactive risk management, and oversee the operation of controls. We’ve got a fantastic opportunity for an experienced Risk leader to join our Homes Financing (Homes) Leadership team as

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Head of Client Service – Insight, Strategy & Customer Experience Business. Ideal candidates are quant research literate ADs or Directors who are prepared to take on these responsibilities or those with more experience capable of managing budgets effectively. You will ensure that what is won is del

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Consumers to Corporates, ensuring high customer satisfaction and operational efficiency. Deliver an optimal Customer Experience measured via KPIs such as customer sati

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue by fix

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Define and drive the end-to-end personalisation and customer engagement strategy, ensuring a customer-centric approach across all digital and offline channels. Head of Customer Engagement (15-month FTC). Lead the implementation and continuous optimisation of customer segmentation, leveraging data-dr

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Head of Customer Advisory - Dynamics 365. Sign in to set job alerts for “Head of Customer Success” roles. Stora is a self storage software platform at the forefront of a technology-led revolution in the industry.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Ciptex, a leader in bespoke cloud communication platforms, is seeking an experienced and inspiring Head of Customer Delivery to oversee the successful delivery of innovative software solutions while guiding and developing our talented technical team. You will play a key role in aligning technical ex

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Concentrating on supply chain development efforts in building partnership engagement with assigned customers through joint strategy development, workshops to understand the customer ambitions and needs, as well as the development of tailored value propositions for selling the full range of freight a

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Are you passionate about customer experiences and delivering high-quality housing & support services?.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Commercial responsibility for trading and customer flow underpinned by deep understanding of customer behaviours and drivers of customer activity to improve customer conversion, funnel improvement, activation, and engagement. The Head of Customer Connections is a pivotal leadership role within Every

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

As our Head of Patient Experience you’ll play an integral role in our growing company. Proven leadership experience in healthcare or digital health, with a focus on patient experience or service delivery. Operations Associate), focussing on your ways of working and work experience.

It's an opportunity to put your skills to meaningful use and make the most of the career pathway we can offer you. To join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. In return for your

As part of this, you will be the internal voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical Support, Operations, Finance and Engineering providing customer, industry, and product insights to improve/develop service and product offering. Proven work

Previous experience of commercial cleaning and of using cleaning equipment and products is desirable as is understanding the health and safety issues associated with their use. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled,

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience in managing customer-facing technical teams. Experience of working in an ITIL or ISO certificated environment.

We’re looking for a motivated and reliable Cleaner to join our Facilities (Soft FM) team in one of our local schools. Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d lo

We’re looking for a Head of Engineering to lead the teams building Yoto’s digital shopping experience - powering our global store and ensuring a fast, seamless and inspiring journey for customers everywhere. After 4 years of service, you are also eligible for our sabbatical policy offering up to

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. It is vital you read the job description and person specification, in your experience statement pleas

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Develop and implement tailored services to meet the diverse and changing needs of our customer base. If you are ready to make a significa

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. As well as competitive pay, you can lo

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. Reporting direct

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. This can be within a variety of settings and include the overnight support needs of a person where ne

Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development. Head of Product & Experience - Beverage Innovation. Head of Product & Experience – Beverage Innovation.

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. The role of Receptionist with us is very varied. You'll need to be professional, caring, courteous and well organised to join us as a Receptionist.

Sign in to set job alerts for “Head of Customer Success” roles. We're looking for an experienced Customer Success leader to be our first hire in Customer Success - owning the function, building the team, and driving value for our clients. Proven experience in a senior Customer Success role (B2B

Be aware of and adhere to Health and Safety policies, including COSHH, and escalate concerns to management. We also welcome applications from experienced Care Assistants actively working towards their Level 3. As Senior Care Assistant, you’ll play a key role in leading our care team, ensuring our

Proficiency in Microsoft Office applications is required for administrative tasks, and due to the nature of the role, a high level of physical fitness and a full, valid driving licence are essential. The ideal candidate will have a minimum of five years’ experience in zoological animal management,

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. Join

You will be responsible for delivering specialist support to patients in community-based or residential settings, helping them maintain independence and improving their quality of life. Previous experience in complex care, mental health, or learning disabilities. Experience with challenging behaviou

Ensuring high standards of hygiene and cleanliness are maintained at all times.

Lead site activities for New Product Introduction (NPI), ensuring timely qualification of new raw materials and effective use of the ProFlow system Contribute chemical knowledge to site Health & Safety efforts, supporting Risk Assessments, COSHH compliance, and Hazard Analysis initiatives. Desirable

Family run cleaning business servicing communal areas to blocks of private residential apartments. Permanent fixed hours with flexibility of the days worked and time for travel. No experience necessary, full training provided.

Previous cleaning experience is required. You’ll be working both inside and outside of buses, ensuring they’re clean, hygienic, and well-presented. Cleaning and disinfecting all parts of the bus, including seats, floors, windows, and rails.

You will be supporting our service users to carry out daily living tasks around their accommodation and experience a wide range of activities such as swimming and day trips. Ideally, you will have prior experience of providing care and support to people with complex needs. Our aim is to enable indiv

Are you an experienced Head of Operations or Operations Manager looking for your next career adventure? Are you passionate about supporting and inspiring people to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential?.

To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:. Unfortunately, we are unable to offer any skilled worker visas.

Head of Operations - North West England. This award winning independent advisory firm is looking for a Head of Operations. The successful candidate must have similar experience either in a law firm or professional services firm and be able to demonstrate proven knowledge in the above areas.

Day-to-day of the role of a Night Support Worker:. Are you looking for a role to make a real difference in the lives of young people?. Working Hours: 7:45 PM - 8:15 AM, 4 on 4 off shifts, averaging 43.

Or making sure the trolleys are clean and free of rubbish, just the way our customers like them. It's just another of the many things that makes us stand out head and shoulders above the rest. We're good at lots of things at Aldi, but we're particularly good at looking after our people.

Maintain cleanliness and organisation in laboratory spacesEnsure compliance with health and safety regulationsRegularly clean laboratory equipment and surfacesDispose of waste safely and efficientlyAssist in inventory management of cleaning suppliesSupport laboratory staff in maintaining a hygienic

Also ensuring that our customers have the best experience when shopping with us. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a Cleaner. Offering part-time hours gives you flexibility and a variety of sh

Also ensuring that our customers have the best experience when shopping with us. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a Cleaner. Offering part-time hours gives you flexibility and a variety of sh

CANDIDATES MUST HAVE OWN SAFETY BOOTS AND HIGH VISIBILITY VEST FOR THIS ROLE The role is for a general cleaner role within a warehouse setting and will include but will not be inclusive of the below list - Mopping and buffing floors with a scrubber dryer Vacuuming Cleaning of toilets and kitchens

We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a Cleaner. Offering part-time hours gives you flexibility and a variety of shift patterns. There is also a great rate of pay and the opportunity to become par

Join enfinium as Head of Fuel Operations. We’re looking for a dynamic Head of Fuel Operations to join our senior Operations team and play a pivotal role in securing, managing, and delivering fuel across our national fleet. Build strong relationships with fuel customers, becoming their tru

We are looking for experienced and compassionate Crisis Support Workers to join our team on a bank basis. You will work in a variety of settings including emergency placements, respite care, and one-to-one support. Maintain clear records and communicate with professionals involved.

Whether you're looking for day or night shifts, this role offers flexibility to suit your lifestyle.

To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name. Taskmaster Resources Lt

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. This not only includes the people we support but the lives of t

To apply for the position of Head of Operations, please send you. Head of Operations (Fire Doors). A well-established company is looking for a Head of Operations to join their growing company, leading their Fire Door Division.

And you can be proud to work for one of the countrys leading providers. The number of our homes rated Good and Outstanding far exceeds the national average.

We are interested in hearing from committed, caring and passionate individuals who are looking for a rewarding career where you can really make a difference to someones quality of life and independence whilst they continue to live in their own homes. We will offer you flexible/set working patterns t

I have a physical disability and need full support with all aspects of daily living to promote my independence to achieve a good quality of life. Due to the nature of the care and support that I require, individuals experienced in hoisting and catheter care would be preferred, however full training

Whether you're looking for day or night shifts, this role offers flexibility to suit your lifestyle.

Maintaining cleanliness of warehouse office and communal areas Ideal Candidate We are looking for someone reliable, punctual and hard-working Someone who takes pride in their work A team player who can work well with others and independently Cleaning experience If you have cleanin

Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. This not only includes the people we support but the lives of their loved ones and family members too. Unfortunately, at this time, routes are unable to offer Sponsorship.

Duties and responsibilities: Mixing cleaning chemicals Cleaning the interior of a number of busses Emptying bins Cleaning toilets Hoovering Some busses may be double deckers, which means you will need to be physically fit and be able to walk up and down stairs. PLEASE DON'T CALL THE LOCAL BLUU

They have a wealth of knowledge, experience, skills and passion. Our care assistants are part of a dedicated and highly trained team. They are at the heart of our service and support our ladies and gentlemen to communicate while understanding their individual needs and building empowering relationsh

Minimum of 6 months recent and relevant care experience in a UK-based paying carer role. Xpress Healthcare Ltd is a healthcare firm whose purpose is to bring together health professionals and medical facilities. Clear protection of vulnerable group scheme record (PVG/DBS).

Whether you're new to care or looking for a fresh start, we offer a rewarding career with job security, flexible hours and clear paths for progression. If you’re ready to support your local community and make a real difference in the lives of the people we care for, we’d love to hear from you!.

We're currently looking for dedicated and enthusiastic individuals to join our warm, supportive, and professional care family.

At least 6 months of paid care experience in the UK. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. This not only includes the people we support but the lives of t

Unfortunately, we are unable to offer any skilled worker visas. Our home is full of energy, creativity, and connection.

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care.

Using a tail lift to offload palletised goods (some handball with a trolley may be required). Nationwide deliveries to food-related customer sites.

Whether you're new to care or looking for a fresh start, we offer a rewarding career with job security, flexible hours and clear paths for progression. If you’re ready to support your local community and make a real difference in the lives of the people we care for, we’d love to hear from you!.

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland. Ensure food arrives to the customer in the best condition.

We collaborate closely with local authorities, healthcare providers, and care professionals to deliver outcome-focused care. Key Responsibilities of a Care Service Provider:.

Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

We are looking for reliable Domiciliary Care Workers who are professional and dedicated to delivering high quality care to work in the Enfield Area. Previous experience as a care worker for 2 years. We strive to provide a highly skilled recruitment service to our clients, whilst offering constructiv