Cheltenham
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking a Sales Team Manager, with previous experience of managing and motivating a team of Travel Sales Consultants. There is a competitive salary up to £45k pa (negotiable DOE) additional earnings potential and extensive benefits! The Regional Sales Manager, in collaboration with the Head of Sales & Service, drives sales growth by empowering a team of Travel Consultants. They achieve this by fostering a culture of excellent customer service and optimising the conversion rate from enquiries to bookings. This role emphasises team leadership through sales coaching, motivation, and leading by example. They cultivate a professional, productive environment that embraces change with a positive attitude. JOB DESCRIPTION: Sales Team Management • Cultivate a collaborative and competitive environment where everyone thrives. Recognise and reward top performers, inspiring excellence across the board., • Implement innovative incentives and team-building activities to keep your team motivated and hungry for success. Foster a positive and growth-oriented mindset., • Set ambitious yet achievable targets aligned with the business budgets to push each team member to their full potential., • Proactively manage team resources, considering holidays, training, and onboarding, to guarantee sufficient staff for handling enquiry volume., • Continuously assess team member capacity to distribute enquiries effectively and prevent overloading., • Cultivate a culture where continuous learning and development are valued., • Hold weekly 121s with direct reports, • Embed a culture where exceeding client expectations and going the extra mile are standard practice., • Work closely with consultants, sales coordinators and operations to ensure timely invoice delivery and a smooth client experience., • Take ownership of handling operational and emergency situations within your region, which may involve some out-of-hours work., • Other, • Proactively engage with other managers throughout the company to promote knowledge sharing and best practices., • Collaborate with Regional Product Managers/Executives on commercial and marketing initiatives, aligning on team goals., • Unusual Circumstances / Challenges, • FAM trips to areas of specialisation and any other part of the world according to business need., • The travel industry is dynamic. You may be required to work additional hours during peak seasons to ensure seamless operations., • Contribute to the team by participating in the emergency response rota system for some weeks throughout the year (optional) THE PACKAGE • Competitive salary plus commission bonus plan, • Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service, • 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days, • Discounted trips (includes friends and family), • Discounted Gym Membership, • Private Healthcare, • Life Assurance, • Hybrid working, • Enhanced Paid Parental Leave, • Employee Assistance Program - includes access to wellbeing resources and counselling, • Recruitment Referral Bonus, • Cycle to work scheme, • Season Ticket Loans, • Regular Social Events EXPERIENCE REQUIRED: We are seeking someone with previous and recent experience of managing the performance of a team of travel sales consultants. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.