Head of customer experience jobs in BorehamwoodCreate job alerts

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Electrical Assessor £45,000 Hybrid (3 Days Work From Home) Permanent - Full-time (40 hours per week) Role Overview - Electrical Assessor A well-established electrical services provider is seeking a detail-oriented and knowledgeable Electrical Assessor to join their Quality Assurance team. This hybrid role offers the flexibility to work from home three days a week, with two days spent at the companys head office. Youll be responsible for reviewing electrical certification and reports for domestic and small commercial installations, ensuring compliance with BS 7671 and internal standards. Youll assess documentation against engineer notes and photographic evidence, helping maintain high standards of safety and quality. Key Responsibilities for Electrical Assessor Review Electrical Installation Condition Reports (EICRs), Electrical Installation Certificates, Minor Works Certificates, and Fire Alarm Certificates Ensure all certifications meet BS 7671 and internal quality benchmarks Cross-reference engineer notes and images to verify accuracy and compliance Submit building control notifications Liaise with engineers and Qualified Supervisors to resolve discrepancies Maintain high standards of documentation and safety compliance Support ad-hoc duties to enhance customer experience KPIs for Electrical Assessor Accuracy & Quality: Ensure certifications are complete, correct, and compliant Productivity: Meet daily review targets while maintaining precision What Youll Bring Strong understanding of electrical regulations and building standards Experience in test and inspection processes Proven ability to review and assess electrical certification Excellent IT, communication, and organisational skills A collaborative, team-first attitude Required Qualifications City & Guilds Level 3 in Electrical Installation (or equivalent) City & Guilds 2391-52 (or equivalent) City & Guilds 2382-18 (or equivalent) Benefits £45,000 annual salary Pension contribution Private healthcare contribution Employee assistance program Increasing holiday allowance with service Supportive sick pay policies Flexible, people-first working culture Training and development opportunities Regular team socials and events All necessary test equipment and PPE provided If you are interested in this role, wish to apply, or have any questions, then please send a copy of your cv. Rob Utilise Recruitment TPBN1_UKTJ

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location - Watford Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work Salary - £38,800 - £42,950 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Experience working as a plumber in domestic housing Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Mobile Vehicle Technician Location: Barnet, London Salary: up to £43,625 basic per annum, plus over time, company van, OTE £58,000 + Hours: 40 hours weekly, Monday to Friday 8.00am 4.30pm, 1 in 4 Saturday's Ref: 28773 We have exciting new opportunities for Mobile Vehicle Technicians. We are recruiting across the Barnet area so we will tailor the area to you based on your location. This role is with one of the UKs leading vehicle breakdown companies who is providing a first-class service to thousands of customers, and you would be entitled to a wide range of benefits the moment you start your employment. Fantastic Benefits for Mobile Vehicle Technician 23 days annual leave rising to 25 Time and a half for overtime Free premium breakdown covers for you and your household No additional travel time - start and finish on your driveway. Training from day 1 A fully equipped state of the art company vehicle with tools and uniform Access to a broad range of career progression opportunities and industry leading training Company life assurance linked to pension Flexible benefits site providing numerous benefits including health and wellbeing. Mobile Vehicle Technician Role Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including electrical & vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician, you are the face of the business so its important you deliver exceptional Customer Service. Mobile Vehicle Technician Requirements We are seeking a Level 3-qualified Vehicle Maintenance and Repair Technician (City & Guilds, IMI, NVQ, or equivalent); however, candidates with a Level 2 qualification will be considered, provided they can demonstrate their qualifications. Minimum 3 years experience within the vehicle workshop or working as a Mobile Vehicle Technician A full UK driving licence - no more than 9 points or bans on the licence Ability to demonstrate technical, electrical, and diagnostic experience How to Apply If you are interested in applying for this Mobile Vehicle Technician vacancy, then please in the first instance, send me your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant:James Lynam - Octane Recruitment VTSTH Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

We’re hiring a Head of Customer Experience!We’re looking for a forward-thinking Head of Customer Experience to lead our organisation-wide focus on delivering outstanding experiences for our members. Here’s a taste of what you will be doing as a Head of Customer Experience at Nottingham Buildin

Here’s a taste of what you will be doing as a Head of Customer Experience at Nottingham Building Society: -. We’re looking for a forward-thinking Head of Customer Experience to lead our organisation-wide focus on delivering outstanding experiences for our members. Stay ahead of customer experien

Head of Content – B2B SaaS (Writer + Strategist). A brand comms or PR professional without commercial SaaS experience. A customer advocacy specialist (advocacy is part of the content, not the focus).

Take ownership of the customer contact program to engage our three target persona segments: C-level, Line of Business owners and users. Head of Content & Customer Advocacy. Develop personal relationships with key customers to run customer research, access senior leadership CAB events and connect wit

Are you a high-energy, hands-on revenue leader who thrives in land and expand environments? Looking for a role where you can truly shape the next phase of a scaling SaaS company? Our client is looking for a Head of Sales & Customer Success to take the reins of their UK hub - leading sales and custom

Our 2,500+ colleagues bring their passion to offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are driven by over 150 years of bringing people together with the food they love, and we are hungry to shape the future.

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Sign in to set job alerts for “Head of Customer Success” roles. Head of Customer Advisory - Dynamics 365. Experience leading customer success in a B2B SaaS company.

We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations. Working with Gather and Gat

Deep understanding of customer needs, behaviours, and how to drive value throughout the customer lifecycle. We’re looking for someone who is not only an excellent leader with a strong understanding of our platforms and customer base, but also a. The ideal candidate is passionate about customer sat

Our 2,500+ colleagues bring their passion to offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are driven by over 150 years of bringing people together with the food they love, and we are hungry to shape the future.

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Valsoft is looking for a Head of Customer Success & Support to join our growing global team in the UK. Customer Success, Support, or Custome

You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Consumers to Corporates, ensuring high customer satisfaction and operational efficiency. The ideal candidate will have a deep understanding of customer service managem

Retail inMotion is looking for a passionate individual who is an expert in delivering customer excellence, using all elements of the P&L to drive profitable growth whilst ensuring passenger insights remain at the heart of decision making to ensure we deliver for both our customers (airlines) and the

You will lead a team of CRM professionals and work cross-functionally with marketing, product, data, and technology teams to deliver a seamless, personalised customer experience at scale. We are seeking a strategic, data-driven, and customer-centric leader to join our team as Head of CRM. Head of Cu

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

Head of Content & Customer Advocacy. Take ownership of the customer contact program to engage our three targets persona segments: C-level, Line of Business owners and users. Head of Content & Customer Advocacy (ARIS).

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. We actively seek

A full UK or EC/EEA Driving Licence- Proof of Right to Work in the UK- IOS or Android smart phone- Proof of own bank account- And finally, have a great attitudeYodel recognises that its people are fundamental to its success. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, fl

We offer Apprenticeships to those with less experience looking to join the Care Sector. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum

Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver tho

You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation of playrooms. Experience of children and young people, Ability to communicate orally with children an

Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injur

The purpose of this post is to work effectively as a member of an Early Learning and Childcare team to support in the delivery of a high quality, safe and balanced education and care service, which meets the needs of each young child and their families and is in accordance with relevant legislation

Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support. A small number of posts require a Standard or Basic Disclosure check and the

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a children residential setting. Cambian are committed to promoting the safeguarding and welfare of all children within our care. Applicants must also provide reference inf

You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. Earni

We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating th

You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. Earni

Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types. Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. This is your opportun

Previous experience of working in complex care is desirable but not essential as full training will be given. We cannot offer sponsorship for this role and therefore will not be able to progress any candidates who require a certificate of sponsorship to work in the UK. You will attend our sector lea

Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types. This is your opportunity to be part of the world’s largest international airline. Make Dubai your home and enjoy all the benefits of this vibrant cit

Support Worker- Agency Location: Wiltshire Salary: £(phone number removed)p/h Contract: Temporary (Ad-hoc Agency Shifts) We are looking for experienced Support Workers to join our agency and support one of our clients – a UK leading provider of care for individuals with Learni

Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types. Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. This is your opportun

Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annum Hours: Monday - Friday, 40 hours per week Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holid

Complex Recruitment is currently recruiting for an experienced.

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of

Reach Truck or Counterbalance Forklift experience is essential. Pick and load customer orders accurately.

ISQ Recruitment is currently recruiting for the position of Warehouse Operative on behalf of a well-established company and premium brand, based on the outskirts of Attleborough, Norfolk. Location: On the outskirts of Attleborough, Norfolk. On the outskirts of Attleborough, Norfolk.

Ensuring high standards of hygiene and cleanliness are maintained at all times.

Why apply / What's in it for you? Weekly pay every Friday Flexible Hours - Mon-Fri/Sat & Sun Part-time hours to suit your lifestyle Referral scheme - earn up to £250Key Responsibilities: Cleaning of a probation house and designated facility areas Dusting, sweeping, vacuuming, and mop

General cleaning of offices, toilets, café, reception area, and the Bennet Room. Hoovering, mopping, and ensuring high standards of cleanliness throughout. Previous cleaning experience preferred, but training can be provided.

Hours: 3:00 PM – 6:30 PM Duration: Monday 13th October – Tuesday 21st October (7 working days) We are recruiting on behalf of a client school in Scunthorpe for a cleaner to join their team for a short-term assignment. Requirements: Must have an enhanced DBS (working with children) Rel

Our client is a trusted partner of a.