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Due to increased global growth, our client, a recognized player in the Freight Forwarding and Transportation Industry who specialize in offering a range of Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: • Competitive salary, dependant on skills and experience. Annual salary reviews, • Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch, • On commencement 20 days holiday plus 8 bank holidays, rising to 25 days, • Rising annual leave to 25 days, private medical cover, & pension, • Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Role: The role is to co-ordinate Trade Compliance, CITES and Customs on behalf of the business and its clients. Duties and Responsibilities of the Trade Compliance Co-ordinator: • Ensure all reports and KPIs for Trade Compliance are completed accurately by given deadlines., • Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required., • Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU., • Maintain close liaison with line reporting and to provide support to the Head of function., • Providing support on internal projects where input, involvement or expertise where Trade Compliance is needed., • Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements., • Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy., • Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations. Liaise with HMRC and assist with maintenance on customs procedures., • Implement and improve new efficiencies in client workflow in conjunction with line manager., • Create and maintain written procedures. Complete CITES applications. Ensure all CITES trackers are completed accurately and constantly up to date. Arrange DHL bookings for CITES permits. Complete checks for all CITES permits, ensuring they have been issued correctly., • Immediately report and record any amendments and issues with the CITES permits to the line manager, • Complete CITES Importer Notifications within the instructed time-period. Ensure all CITES permits are uploaded onto the Kering SharePoint, • Ensure all Brand, Quarterly and Half-yearly reports are completed accurately by given deadlines., • Complete all Import, Export, Transit, ICS and ENS declarations compliantly in line with regulation., • Ensure the Kering trackers are completed accurately and constantly up to date. Complete archiving for Kering customs declarations, • Ensure that any clearance instructions from 3rd parties are completed accurately and concisely, • Immediately report any amendments to the customs declaration forms to line manager, • Ensure the Kering SharePoint is up to date – ensuring all information and documentation are uploaded, • Accurately complete all billing and invoicing within the instructed time-period, • Support the Customs Manager with any given compliance tasks pertaining to the Customs product, • Implement and improve new efficiencies in customer workflow in conjunction with line manager To Be Considered: • Experience within customs/trade compliance within a large business or brokerage firm, and an in-depth understanding of UK & EU Customs regulations and documentation, • Knowledge of control documentation such as IMPORT and EXPORT permits for CITES would be preferable., • Proficient understanding of international trade, import duties, commodity codes, incoterms, preference and valuation. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Value & Access Lead – Immunology Location: Maidenhead – Hybrid 2-3 days Division: Immunology We are excited to recruit a Value & Access Lead to join our Immunology Market Access team. This is a pivotal role responsible for optimising patient access to innovative medicines within immunological inflammatory disorders. You will work closely with Brand and Medical Leads to shape and deliver national market access strategy, leading payer marketing initiatives and value campaigns aligned to UK access priorities. This role offers high autonomy, strategic influence, and strong opportunities for personal and career development within an ambitious and supportive team. Key Responsibilities Lead national market access strategy and deliver value campaigns aligned to UK priorities Contribute to brand planning and optimise performance through clear measurement frameworks Own payer marketing projects end-to-end and develop impactful customer journeys Drive continuous improvement in execution and ways of working Build strong cross-functional and external stakeholder relationships Influence effectively within a matrix environment Support omnichannel engagement and ensure full compliance with ABPI and internal standards About You Essential: • Strong commercial acumen and strategic mindset, • Experience in UK healthcare environment, • Experience delivering market access or omnichannel campaigns, • Strong understanding of ABPI Code, • Ability to translate strategy into tactical execution, • Excellent communication and influencing skills Desirable: • Immunology or Dermatology market knowledge, • Market Access (field or head office) experience, • Brand Manager level marketing experience, • ABPI qualification, • Degree in Business, Marketing, Life Sciences or similar What We’re Looking For You are curious, agile and accountable, with the ability to simplify complexity and make smart decisions in a changing environment. You are collaborative, courageous in your thinking, and motivated to deliver measurable impact for patients and the business. This is a fantastic opportunity to play a strategically critical role within a high-performing team, shaping access strategy and delivering meaningful impact across the UK healthcare landscape.

Job Description Im currently partnering with a fantastic, forward-thinking business thats looking to appoint a Head of Quality Assurance. This is a senior, hands-on leadership role where youll take real ownership of both Customer Experience and Quality Assurance.

They are seeking a senior, commercially minded Fractional Chief AI Officer / Head of AI to help define, lead, and operationalise their AI roadmap. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. The profile we are looking for.

Head of Franchising (Global Experience). Our client, a leading Education Technology company that operates in over 100 companies and engages with over 600 million users is hiring a senior, commercially minded Head of Franchising to lead the strategic growth and performance of our client’s global fr

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Head of Student Experience (Fixed Term)Salary £49,255 - £57,678 per annumApplication Deadline Monday 2nd March 2026Your future is hereA place to inspireIn a leadership role here at Nottingham College you will play a vital part in helping thousands of people reach their potential.

Attention to detail Ability to lead a team / communicate well across the organisation Proven track record of working with a wide variety of audiences, from community groups to partners Interest in the role of earned income in a charity, and desire to help champion services and opportunities Proven t

Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets. A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships.

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. Candidates should have extensive experience in customer acquisition and growth marketing within regulated environments. The position offers a competitive

A leading global events firm based in the UK is seeking a Head of Visitor Strategy to lead its High Value Visitor strategy across the UK Hub. You will be responsible for creating a scalable model that drives value and enhances visitor experiences across the portfolio. This senior leadership role req

A leading UK-based technology services business is seeking a Head of Customer Operations in Lancashire. Competitive salary of £100,000 plus benefits is offered. The role involves optimizing customer support and success, focusing on incident management and operational governance.

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Passion for delivering outstanding customer experience in a fast-paced, purpose-led environm

A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. As Head of Customer Experience, you'll own and elevate every customer touchpoint, from p

The position offers a competitive salary with a comprehensive benefits package including training, life assurance, and health support.

Nice to have: + Deine spanischen und/oder portugiesischen Sprachkenntnisse runden dein Profil ab. DARAUF KANNST DU DICH FREUEN*** finanzielle Beteiligung am KITA-Platz* Zuschüsse für Deutschland-Ticket, betriebliche Altersvorsorge und Sportprogramm* bezuschusstes Essensangebot und Fahrrad-Leasing

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a SaaS or technology-driven environment.

A dynamic InsurTech startup in Greater London seeks a Customer Success Manager to build and lead its Customer Success function. This role offers a unique chance for genuine autonomy and growth in a transformative industry. The ideal candidate has experience in InsurTech or SaaS, strong relationship-

A leading event hospitality provider in the United Kingdom is looking for a Senior Hospitality Leader to manage service delivery, oversee budgets, and enhance guest experiences.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. This senior rol

A leading ERP SaaS provider seeks a Service Delivery / Customer Support Manager to enhance customer experience and lead the support team. The position offers a competitive salary of £54,000 - £58,000 with bonus potential and flexible hybrid working arrangements. Located in Grantham, this role emph

Each year, our software is used globally to conduct hundreds of thousands of on‑screen tests and to mark millions of paper‑based scripts. The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value re

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with software

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

A sustainable pet food company in the UK is looking for a Head of Customer Love Foundations to enhance customer experiences across markets. You will need to be an engaging leader with strong analytical skills, manage international stakeholders effectively, and support diverse customer needs in a hyb

A luxury hotel group is seeking a Global Director of Residences to lead operational excellence across their upscale residential portfolio. The role involves developing strategies, ensuring guest satisfaction, and maintaining high standards of luxury service. The ideal candidate will have extensive e

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with software

We are searching for an outgoing, proactive, Head of Customer Service Operations who cares passionately about the experience that our customers receive. This position reports into the Customer Love Director and is one of the most important roles in the Customer Love Leadership Team. Manage and take

By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. We collaborate as a team to meet the high standards expected of us and demand the best of our

A luxury hotel chain is seeking a Head of Technology & Data to lead their technology and data strategy. Candidates should have extensive experience in leading IT programmes within the hospitality sector and strong technical expertise in PMS platforms and cloud solutions.

Candidates should have experience in category management, strong negotiation skills, and the drive to enhance supplier performance. This position offers hybrid work arrangements and various employee benefits, making it an exciting opportunity to grow your career.

Significant experience working within a UK local authority in a senior customer service, customer experience, or customer access role. If this opportunity aligns with your experience and you're ready to lead a high-profile customer service function within a forward-thinking council, we'd love to hea

They do this through the effective communication of the value of our brands content and products to individual consumers and convert casual readers into loyal customers by developing personalised customer experiences at scale which build deeper, longer lasting relationships in turn driving revenue f

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

We’re at the very early stages of embedding a culture of supporter experience and in a period of change – transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, e

Oversee the Voice of the Customer programme – managing NPS, customer satisfaction targets and customer experience roadmaps. Lead Customer Insight Strategy overseeing segmentation, customer journey planning, insight generation and pre-flight evaluation of go-to-market plans. We are also all about b

A leading contract catering company in Greater London is looking for a Head of Hospitality to enhance the hospitality experience in a prestigious corporate environment. The ideal candidate has senior leadership experience in hospitality and strong financial management skills.

A leading homebuilding company in the UK is seeking a Regional Head of Customer Care to lead the Customer Care function. This role involves ensuring high service standards and overseeing a team of customer care professionals. You will collaborate with various teams to improve customer experience and

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. A traditional ‘head of’ strategy role.

Influence product, customer experience, and commercial strategy. I'm partnering with a rapidly scaling player in the digital finance space to find a standout Head of VIP Engagement (EMEA) — a strategic leader who knows how to build, nurture, and elevate relationships with top-tier, high‑value us

A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. The ideal candidate will have experience in customer-facing technical roles, strong technical fluency in APIs, and capability in leading cross-functional tea

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. Ideal candidates possess B2B SaaS experienc

A fast-growing InsurTech start-up in Greater London is seeking a Customer Success Manager to lead their Customer Success function. The successful candidate will combine strategic relationship management with technical expertise, guiding clients to maximize the value of the SaaS platform. This positi