Head of customer experience jobs in HatfieldCreate job alerts

The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential heat pump and service offerings. Demonstrated experience in managing or overseeing customer experience or customer excellence programs, ideally within the res...

Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!. This is an ideal opportunity for someone looking to make a full step into sales leadership within a business that will only continue to expand! You’ll also work closely with a CRO that has worked...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. They are a ...

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service o...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates. Manage and support the Customer Service team based in our clients head office. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service...

Accountable for overall customer experience of our site, analysing data and market to identify areas of focus and improvement, driving implementation of change to enhance the overall customer experience. Experience of managing multiple disciplines across ecommerce with a deep understanding of cus...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. This role requires a blend of strategic thinking, commercial focus, and execution.

Job Opportunity: Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

Work closely with the CRO to build out the revenue strategy, focussing largely on optimising inbound lead conversion, but also building an outbound sales approach that will exceed growth targets! Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career! ...

Head of Customer Experience Skills:. Head of Customer Experience Key Responsibilities:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. North West London based office, and availability for in-person meetings in London for the rest of the week. We are proud to have one of the highest rated pages on Trustpilot and our service has ...

Hold onto your hats, because you don't need any social care experience to join our merry band of care crusaders! We're more interested in your heart of gold and your ability to sprinkle kindness wherever you go. As the largest care company in the UK, we have care assistant vacancies across the co...

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation and retailer collaboration. We’re looking for a Global Head of Customer Mark...

Previous experience of working within a care home, domiciliary care or other care setting is essential. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice, and security. Minimum of 2 weeks on a shift at a time.

The role will lead a team of up to 24 across core customer service and back-office functions - including complaints resolution, logistics queries, order management, and stock support. The successful candidate will bring clarity, structure and a people-first approach, embedding a consistent custom...

As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice, and security. Previous experience of working within a care home, domiciliary care or other care setting is essential. Minimum of 2 weeks on a shift at a time.

Teamwork Partnership is currently recruiting for an experienced Head of Customer Care with a very commercial and customer centric focus, to join a progressive, successful and highly people oriented, growing organisation. You will proactively drive the business forward by delivering / exceeding yo...

Hold onto your hats, because you don't need any social care experience to join our merry band of care crusaders! We're more interested in your heart of gold and your ability to sprinkle kindness wherever you go. Helping our clients overcome any mobility problems and other physical disabilities, i...

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. If you’re ready to take the lead in shaping customer s...

As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. As the largest care company in the UK, we have care assistant vacancies across the country and we offer a world of career opportunity, choice and security. Every da...

Own the onboarding of new customers to Trust Keith, ensuring a smooth customer experience and fast time to value. This pivotal role will be a part of the Management Team, reporting to our Founder and CEO, and be instrumental in driving our next phase of growth, offering unparalleled opportunities...

As the largest care company in the UK, we have care assistant vacancies across the country and we offer a world of career opportunity, choice and security. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Helping ...

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. You will manage the onboarding of new acquisitions into our customer communica...

Hold onto your hats, because you don't need any social care experience to join our merry band of care crusaders! We're more interested in your heart of gold and your ability to sprinkle kindness wherever you go. Helping our clients overcome any mobility problems and other physical disabilities, i...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

Hold onto your hats, because you don't need any social care experience to join our merry band of care crusaders! We're more interested in your heart of gold and your ability to sprinkle kindness wherever you go. Helping our clients overcome any mobility problems and other physical disabilities, i...

Head of Guest Experience (Head of Reservations). Manage and support the Customer Service team based in our clients head office. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience.

From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council. To work within school catering undertaking food preparation, serving, clearing as directed by line mana...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. We see extraordinary achievements happen every day thanks to the talent and commitment of our people. Plenty of ups, downs, and curveballs.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. They are a ...

Hold onto your hats, because you don't need any social care experience to join our merry band of care crusaders! We're more interested in your heart of gold and your ability to sprinkle kindness wherever you go. As the largest care company in the UK, we have the size and success to offer you a wo...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. They are a highly customer-focused business...

Proficiency in Microsoft Office and pension administration systems. If you're the kind of leader who spots inefficiencies and thinks, “there’s a smarter way to do this”—then this role is calling your name. This is your chance to spearhead transformation, shape smarter governance, and drive i

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Deep knowledge of supply chain systems and digitisatio...

The firm are going through a strong period of growth and on the back of an internal restructure, they will look to hire a backfill Head of Operations (including a handover period before he moves internally). A boutique hedge fund, with a sizeable, rapidly expanding AUM and recent market leading p...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

This role requires a professional and polished individual who can deliver excellent service and ensure the smooth running of the front-of-house area. Welcome clients and visitors with professionalism and warmth. Arrange couriers, manage catering requests, and perform ad hoc office support duties....

The Head of Customer Excellence is focused on leading initiatives to enhance customer relationships and drive sales of residential heat pumps and services. You will create a self-serve software platform to measure and promote customer loyalty, aiming for a seamless customer experience that foster...

If you want to be part of a dynamic environment where your work will be key to ensuring the smooth operation of the logistics chain, we’re looking for you! 📩 Send us your application and take the next step in your professional career. Today, we are one of the leading companies in global maritim

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation, and retailer collaboration. We are seeking a Global Head of Customer Market...

Experience of leading the delivery of programmes and projects from inception to completion. Delivering high standard of customer service within professional area. Experience of leading and developing successful work programmes.

The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential heat pump and service offerings. Head of Guest Experience (Head of Reservations). Experience in managing projects that enhance customer experience or improve ...

No prior care experience? No problem. Fully funded training and professional development.