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Why are we recruiting? Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At PayPoint, we pride ourselves on being at the forefront of innovation. If you have a genuine interest in operating systems, devices, applications, and software - and enjoy solving problems - this could be the perfect role for you. Whether you’re a recent graduate or an experienced IT professional, we’d love to hear from you. This role is hybrid, with 2–3 days a week in our Welwyn Garden City office. Our team operates on a 7-day rota to cover Contact Centre opening hours: • Monday-Friday: Range of shifts between 8am - 8pm, • Saturday: 9am - 5:15pm, • Sunday: 9am - 5:15pm What will you be doing? As an Application Support Analyst, you’ll provide technical and application support across our retail network, covering 30,000 sites. This includes our PayPoint One, PayPoint Mini, EPOS systems, and back-office platforms. Your responsibilities will include: • Delivering technical and application support to retailers and colleagues., • Managing incidents and changes raised via our ticketing system., • Investigating root causes and escalating issues to 3rd-line support where needed., • Supporting system integrations and new installations in live environments. What would we like from you? We’re looking for someone with strong customer service skills, a problem-solving mindset, and the flexibility to adapt to change quickly. You’ll need: • Experience in a Windows-based, 24/7 environment., • Background in 1st and/or 2nd line support., • Ability to communicate effectively with both technical and non-technical stakeholders. Bonus Skills (Nice to Have): • Experience with transaction processing systems., • Knowledge of IIS Server., • Familiarity with ITIL principles., • Experience with Transact-SQL queries., • Knowledge of Splunk or similar monitoring tools. What can we do for you? In return for your hard work and dedication, we offer a range of benefits, including: • Holiday purchase scheme, with 25 days holiday plus bank holidays., • On-site gym (free) and nationwide corporate rate gym membership., • Online benefits portal offering discounts on shopping and holidays., • Contributory company pension scheme., • Progression and Development., • Private medical insurance and life assurance., • Additional benefits available at a discounted rate. At PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

What will you be doing? The PayPoint Group is looking to expand its Information Security team, and we have a new role for a Cyber Security Engineer. You will be responsible for creating, implementing, and maintaining security content such as rules, playbooks, dashboards, and reports for our security systems. This role requires a strong understanding of security best practices, and experience working with enterprise security platforms within a SOC environment. You will join the Information Security team and use your experience and technical skills and work closely with your team members. This role is Hybrid with a requirement to be onsite at least once a week in Welwyn Garden City. Key responsibilities Security Engineering You’ll develop and refine detection rules, alerts, and automation playbooks using Microsoft security platforms to identify threats and reduce false positives. Your role will also involve managing log ingestion, ensuring full coverage of critical assets, and driving the integration of automation and AI to enhance our security operations. Security Analysis Monitor and analyse security alerts to detect threats, using behavioural analytics and threat intelligence to uncover anomalies. You’ll also conduct proactive threat hunting and maintain detailed risk profiles for users, systems, and applications to support a strong security posture. Endpoint Detection and Response (EDR) You’ll manage and maintain endpoint security and compliance, performing daily health checks and resolving any issues that arise. Working closely with Infrastructure teams, you’ll ensure endpoint configurations meet organisational standards. You’ll also enhance threat-hunting capabilities by integrating threat intelligence and correlating EDR data with SIEM and XDR platforms for deeper insights. Data Loss Prevention (DLP) In this part of the role, you’ll implement and configure DLP solutions, define classification policies, and monitor for potential data leaks. Your work will help protect sensitive information and prevent unauthorised data exfiltration across the organisation. Incident Response You will form a key part of the incident response team when security incidents occur—analysing threats, assessing business impact, and be part of the response lifecycle from containment to recovery. You’ll document incidents thoroughly, follow established playbooks, and help improve them over time. Automation will be key to streamlining investigations and enriching threat intelligence. Testing and Validation You’ll take part in cyber crisis simulations, penetration testing, and table-top exercises to ensure our defences are robust and response plans are effective. Business Context and Risk Management Understanding the business value chain is essential. You’ll map critical assets, conduct risk assessments, and align security efforts with business priorities to protect what matters most. Technology Leadership You’ll drive continuous improvement across our security platforms, optimise performance, and bring technical expertise to the table. Familiarity with SaaS-based budgeting and licensing models will also be valuable in this role. What we would like from you • Duration: 2-4 years of experience in a SOC or cybersecurity-related role., • Technologies: Microsoft Azure, Entra ID, Intune, Azure Arc, Defender XDR, EDR, Azure Sentinel, Cloudflare, and Mimecast., • IT environments: Including Windows, Linux, VMware, and AKS., • Security Tools: Proficiency with security tools including WAF, proxy, DNS, IDS, firewalls, anti-virus, data loss prevention, idP, IAM, PAM, and MFA. Our benefits if you decide to join us: • Holiday purchase scheme, with 25 days holiday plus bank holidays as standard., • On-site gym at our office (Free), and nationwide corporate rate gym membership, • Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays, • Contributory company pension scheme, • Progression and Development, • Private medical insurance, • Electric Car Scheme, • Life assurance of 3 x annual gross salary, with the option to purchase additional cover, • You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.

Software Engineer / Full Stack Developer (C# .Net Core AWS JavaScript) St Albans / WFH to £100k Opportunity to progress your career in a senior hands-on role at a technology driven trading company that invest in Sports betting markets, with a flat structure where you will get your voice heard and can make a real impact on the bottom line, earning significant bonuses. What's in it for you: As a Software Engineer you will earn a competitive package: • Salary to £100k, • Bonus, • 25 days holiday, rising to 30 after 2 years, • Enhanced parental leave, • Contributory pension scheme, • Private Medical, • MSDN subscription, • Discounts for gym membership, travel and cinema, • Sabbatical after 10 years of service, • Flexible working with 2 days work from home per week Your role: As a Software Engineer you'll join an Agile development team to design and develop new features and enhancements to complex Payments and client systems within a microservices environment (300 services). You'll be working with a modern tech stack using C# .Net Core, AWS, Kubernetes, Kafka, Redis and TypeScript / Angular; using the right tool for the job, you'll be able to pick up new technologies and make recommendations for improvements. WFH Policy: You'll join colleagues in St. Albans, Hertfordshire (parking available), 10 minute walk from local station, with the flexibility to work from home twice a week in a hybrid model. About you: • You have strong C# .Net Core backend development skills, • You have JavaScript experience, combined with Angular or React, • You have experience with AWS and microservices, • You have a thorough understanding of Computer Science fundamentals such as OOP, Design Patterns, Data Structures, Algorithms, • You enjoy collaborating, learning new things and sharing knowledge, • You are degree educated in Computer Science or closely related discipline Apply now to find out more about this Software Engineer / Developer (C# .Net Core AWS JavaScript) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

C# Developer / Full Stack Engineer (.Net Core JavaScript) St Albans / WFH to £100k Do you have expertise with C# .Net backend development combined with JavaScript skills? You could be progressing your career in a senior hands-on role at a technology driven trading company that invest in Sports betting markets with a flat structure where you will get your voice heard and can make a real impact on the bottom line, earning significant bonuses. As a C# Developer you'll join an Agile development team to design and develop new features and enhancements to complex Payments and client systems within a microservices environment (300 services). You'll be working with a modern tech stack using C# .Net Core, AWS, Kubernetes, Kafka, Redis and TypeScript / Angular; using the right tool for the job, you'll be able to pick up new technologies and make recommendations for improvements. WFH Policy: You'll join colleagues in St. Albans, Hertfordshire (parking available), 10 minute walk from local station, with the flexibility to work from home twice a week in a hybrid model. About you: • You have strong C# .Net Core backend development skills, • You have JavaScript experience, combined with Angular or React, • You have experience with AWS and microservices, • You have a thorough understanding of Computer Science fundamentals such as OOP, Design Patterns, Data Structures, Algorithms, • You enjoy collaborating, learning new things and sharing knowledge, • You are degree educated in Computer Science or closely related discipline What's in it for you: As a C# Developer / Full Stack Engineer you will earn a competitive package: • Salary to £100k, • Bonus, • 25 days holiday, rising to 30 after 2 years, • Enhanced parental leave, • Contributory pension scheme, • Private Medical, • MSDN subscription, • Discounts for gym membership, travel and cinema, • Sabbatical after 10 years of service, • Flexible working with 2 days work from home per week Apply now to find out more about this C# Developer / Full Stack Engineer (C# .Net Core JavaScript) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Head of Key Accounts Retail Proposition & Partnerships MAIN PURPOSE OF ROLE To lead PayPoint’s retail account strategy by developing and managing long-term, high-impact partnerships with large national grocery chains. The role is focused on maximising the strategic and commercial value of these partnerships across PayPoint’s full suite of products and services. Success depends on the ability to strategically prioritise relationships and build broad, mutually valuable partnerships that evolve with retail partners’ needs. MAIN RESPONSIBILITIES • Define and execute the strategic direction for managing national grocery accounts, ensuring alignment with commercial goals and long-term value creation., • Build and embed structured, disciplined account management practices that enable consistency, scalability, and high-quality delivery across a diverse and complex retail partner base., • Drive operational efficiency in how retail partnerships are managed — streamlining workflows, clarifying ownership, and ensuring robust handoffs across teams and touchpoints., • Foster a culture of accountability in relationship management, including rigorous planning, clear performance tracking, and regular structured reviews., • Prioritise account focus based on strategic alignment, commercial opportunity, and potential for partnership expansion across PayPoint’s product suite., • Lead commercial negotiations and manage contracts with retail partners, ensuring that agreements are commercially sound, well-governed, and enable long-term growth., • Maintain and oversee detailed account plans for key partners, covering commercial targets, service performance, risk, and relationship development strategies., • Work cross-functionally with Product, Operations, Customer Service, and Legal to ensure cohesive delivery, issue resolution, and continuous service improvement across all accounts., • Develop strong relationships with key stakeholders within retail organisations to support deep, integrated partnerships., • Identify and progress upsell and cross-sell opportunities that broaden PayPoint’s value to each partner and deepen integration across services., • Lead and develop a high-performing retail account team, ensuring team members are equipped with the structure, tools, and support needed to manage accounts effectively and professionally., • Monitor and uphold service quality standards, ensuring proactive and transparent communication with retailers during change, incidents, or escalations. QUALIFICATIONS AND EXPERIENCE REQUIREMENTS • Proven experience managing strategic commercial relationships within complex, multi-product environments., • Minimum 5 years’ experience in account management, commercial partnerships, or client-facing roles., • Demonstrated success in improving account management operations through structured processes and disciplined execution., • Strong capability in contract negotiation and lifecycle management across multiple, high-value accounts., • Experience managing multi-site retail accounts at scale., • Experience within grocery or convenience retail is a strong advantage, though not essential., • Proven experience in leading and developing commercially focused account teams. PERSON SPECIFICATION • Commercially strategic, with a strong understanding of how to build long-term value through partnerships., • Process-oriented and disciplined in how relationships and account performance are managed., • Excellent planning and prioritisation skills, able to balance scale with depth of relationship., • Experienced in contract negotiation and commercial delivery., • Strong communicator and relationship-builder, with the ability to influence across internal and external stakeholders., • Data-literate and results-driven, with a focus on using insight to improve outcomes., • Collaborative leader who promotes structure, clarity, and alignment across teams., • Operates with integrity, professionalism, and a customer-centric mindset.

An excellent opportunity has become available for Underwriters to join a global financial services provider. The job is available on either a hybrid or remote working basis (please note that initial training in the office is expected as is 1 day a month for team building purposes and attendance when business needs arise). The salary range is dependent on the level of experience and mandates (between £30 - £38k). Key responsibilities include: • Handle dealer enquiries professionally via phone and email., • Support the conversion of declined finance applications into acceptable proposals within risk guidelines., • Manage deferred applications by following up promptly and thoroughly., • Assess referred finance proposals within delegated authority; escalate when needed., • Interpret financial statements to make informed credit decisions., • Investigate CIFAS alerts diligently and escalate potential fraud cases., • Proactively flag operational issues and suggest practical solutions., • Meet departmental KPIs and service standards., • Collaborate across departments to support operational goals., • Contribute flexibly to team tasks as required., • Maintain compliance with internal policies, industry standards, and relevant legislation (e.g., Consumer Credit Act, Money Laundering, Data Protection)., • Actively safeguard the business against fraud and financial risk. To be considered for this role, you must have: • Asset underwriting experience is preferred, however candidates with Banking Underwriting, including Mortgages will also be considered as well as Insurance Underwriting., • A keen eye for detail, • Strong communication skills, • A pro-active attitude, • The ability to work well in a team and independently, • Be a forward-thinking problem solver The successful candidates will be rewarded with a competitive salary, excellent benefits, career progression and potential bonus.

FP&A Analyst £40,000 - £45,000 + Bonus, Study support & benefits Are you an ambitious and motivated studier with excellent communication skills and an interest in operating in an FP&A focused role? Aila is exclusively partnered with a longstanding client of ours to recruit an FP&A Analyst permanently into a team we’ve helped grow over the years. About the Company: • ~£7bn turnover and operating more than 1000 sites nationwide, • The leader in its field, with continuous plans for acquisitions, • Worked with Aila for several years with a high progression & retention rate, • Focused on sustainability with an excellent culture and environment The Role: As an FP&A Analyst in a team of 5, you will work with the team to lead and develop analysis for the Group, supporting the management team to drive the business forward and developing insight through performance analysis on all their divisions within the Group. Key Responsibilities: • Provide analytical support and insight to all teams and divisions within the Group, • Production of weekly MI and Exec reports, reviewing monthly retail income and sales performance, • Support and analysis of Capex & Opex, preparing monthly reports for the infrastructure team and detailing any overspend and potential costs savings, • Provide commercial support to the trading team including monthly margin and range reporting, • Provide information to property team and external parties around rent reviews and payments., • Regular KPI reporting on retail performance of the business and support the production of the Board report from an FP&A perspective, • Support the budgeting and forecasting process, taking ownership of account lines / businesses areas as required, • Provide broad analytical support for the wider finance function, • Ad hoc analysis to support various business initiatives The Ideal Candidate: • Early stage / Part Qualified ACCA/ CIMA Accountant with an interest in FP&A, • Excellent organisational skills with the ability to prioritise tasks and to work to deadlines, • Ability to develop positive working relationships with colleagues and external contacts, • Analytical and problem-solving skills with the ability to make rational decisions, • Strong written and verbal communication skills, attention to detail, and the ability to communicate effectively, • Experience of working in a data-driven organisation in a multisite environment., • Intermediate Excel skills and comfortable with financial and non-financial data manipulation What they Offer: • Competitive salary: £40,000 - £45,000, • Performance-related bonus, • Ful Study Support to complete qualifications, • Comprehensive benefits package including Private Medical, • Hybrid working (3 days in St Albans, 1 remote) How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.