Trabajos head of customer experience en EastleighCrear alertas

Specsavers. A household name and a Highstreet staple. And you could be part of the team. So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. We'd love for the right candidate to join us and progress, with support, into Management too! What’s on Offer? Our busy and vibrant store is conveniently located on Above Bar Street, in the heart of Southampton, and has fantastic transport links. Our warm, friendly and inclusive team of experts are ready and waiting to meet you and provide all the support you need as well as great training and development opportunities. We have a whole load of benefits on offer for you to enjoy. These include: • Circa £12.91 per hour, • Full time hours - Weekend hours are required, • An additional days leave for your birthday, • Enhanced family leave e.g. maternity, paternity, • Access to the health and wellbeing App - Headspace, • Access to WeCare which offers medical support, • Outstanding clinical and professional development opportunities, • A fantastic store environment with a professional and friendly team ready and waiting to meet you! Find out more If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to have some previous Optical Experience, be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we’re looking for? Head to our website to learn more about the role and apply today. #LI-NA1

Are you ready to make your mark in the world of elite global sport? We are passionate about delivering one of the world’s greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track. Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it’s engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview We are recruiting for a Customer Data Product Manager to join our IT team. Reporting into the Head of Customer Data Operations, this role is centred on data engineering, product ownership, and partner code review. Main Duties and Responsibilities Product Roadmap Ownership Own and sequence the roadmap for customer data products, prioritising initiatives that maximise business value and accelerate data maturity. Partner Management Orchestrate delivery across engineering, data science, and third-party vendors to meet deadlines and quality standards. Data Foundations Oversee ingestion pipelines and transformation tooling within a cloud environment, ensuring reliability, scalability, and compliance across object storage and data warehouse platforms. Enablement Make data accessible and actionable for Insights, Marketing, and Commercial teams through dashboards, APIs, and curated datasets. Business Engagement Work directly with Marketing and Commercial stakeholders to capture needs, shape requirements, and prioritise features. Value Measurement Define and track metrics for engagement success, commercial uplift, and operational efficiency. Publish regular impact reviews to demonstrate value. Intelligent Automation Identify and deliver automation opportunities that reduce cycle times and increase productivity across data workflows. Governance & Risk Management Enforce standards for privacy, security, and ethical AI use across all data products. What Does Success Look Like in This Role? Speed Weeks, not months, from idea to measurable impact. Quality Reliable, observable data products with robust rollback and monitoring processes. Value Clear, attributable gains in engagement, revenue, or cost efficiency. Trust & Compliance No compromise on data privacy, regulatory compliance, or brand reputation. What Are We Looking For? Experience Essential: • Proven experience as a Product Manager or Data Product Owner within analytics, data platforms, or customer data domains, • Hands-on familiarity with cloud data platforms and orchestration tools, • Strong understanding of data modelling, identity resolution, and activation use cases, • Ability to translate business needs into technical requirements and prioritise effectively, • Comfort with metrics, experimentation, and ROI-driven storytelling In this role, it is essential that you are: • A self-starter with ambition, drive, and creativity, • Passionate about people and data, • Able to translate technical concepts into clear, accessible language, • Highly articulate, both written and verbal, • Comfortable operating at all levels of the organisation

Would you like to join a large local business that places their customer at the heart of everything they do! Liberty Recruitment Group are pleased to be working with our client to source a L&D Specialist, based in Eastleigh, on a full-time permanent basis, with the option of home working 3 days a week. As an L&D Specialist you will play a pivotal role in supporting and developing staff to achieve their full potential. You will work within a small team of HR professionals to support managers across the business. Reporting into a fantastic Head of HR, some of your responsibilities will include; • Leading and overseeing apprenticeship programmes (including levy management), • Supporting managers with a wide range of L&D interventions, • Managing and developing the LMS, • Identifying skills gaps and designing impactful learning solutions, • Overseeing work experience programmes & careers engagement, • Managing the corporate training budget

Job Category: AdministrationRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Completing a Level 3 Business Administration apprenticeship Fixed Term Contract for 24 months This is a great opportunity for an individual to support the administration and governance of the Capital Projects Service and the administration of projects, as well as provide direct support to the Head of Capital Projects. Candidates must be enthusiastic, effective communicators with excellent attention to detail, and able to manage multiple demands and workstreams within the service. Your new role: Sitting within the Housing, Neighbourhoods and Building Services directorate, you will be directly reporting to and supporting the Head of Capital Projects by: Supporting the administration and governance of the Capital Projects Service. The service comprises the following teams: • Building Projects - Undertaking a wide range of surveying services and building project work across our diverse stock of 17,000 housing units and 900 corporate buildings. This team supports the maintenance and improvement of our properties by delivering building maintenance projects ranging from £50k to over £15m., • HRA Development - Responsible for overseeing the delivery of a new-build housing pipeline to meet the needs of Portsmouth residents, enabling people to live well in safe and affordable homes. Individual projects can exceed £100m., • Construction Inspection - Ensuring all building projects are inspected on site and delivered safely, to legislative standards, and with high‑quality workmanship., • Arranging and providing administrative support in Project Board meetings including the production of agendas, meeting minutes, risk registers and management of action logs., • Uploading and monitoring information on our IT systems, for example ensuring fees are being charged on the Project Database., • Supporting with financial and performance measures across the service. The ideal candidate is someone who will: • Have excellent customer service skills to deliver the high level of customer service., • Display excellent attention to detail to ensure that accurate information is recorded, and that agendas, minutes and reports can be produced to a high standard., • Be able to independently and be well organised to be able to successfully manage multiple, competing workstreams to ensure that information is provided at the right time to a high standard., • You will need to have at least one of the following: GCSE Grade 9-4, GCSE Grade A-C, Functional Skills Level 2 in Maths & English., • Have excellent communication skills, including:, • Ability to ask effective questions to gather accurate information., • Handing over the right information, to the right people and at the right time., • Being assertive and challenging while dealing professionally with colleagues, service users, third parties and contractors., • Be able to understand and prioritise workload effectively., • Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team., • Are competent to be trained to use a variety of IT databases and systems such as the Repairs and Maintenance Database, as they will need to be updated with timely, relevant and accurate information., • Have relevant experience of using all Microsoft packages; in particular be able to demonstrate practical IT skills using Excel spreadsheets and Outlook. Knowledge of analysing data and MS Project to assist planning projects would be beneficial., • Sufficient knowledge and confidence to be able to work largely autonomously following briefing and direction provided by the Head of Service., • Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act . We are committed to our values of respect, integrity, collaboration , inclusivity and being people-focussed . These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our recruitment process If you have any questions, or would like an informal discussion about the role, please call Patrick Leggett, Head of Capital Projects on or email Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Please do this in the 'additional questions' section of the form. If you apply without this, it is unlikely that you will be successful. Assessment day & interviews to be held on 17th April 2026. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

THE COMPANY Specialist Sports Group is a well-established and expanding sporting goods agency offering Sales, Marketing, Distribution, and Creative solutions to performance sports brands including world leading brand adidas. Specialist Sports is based on the western edge of Southampton, England. We distribute 14 sports categories and continue to grow our relationship with sports performance brands by providing expert capabilities from brand marketing and sales strategy to distribution and logistics. THE ROLE As the business grows and looks to expand into new markets, we are seeking to add an experienced individual who can help drive efficiency through improved organisation and diligence. Supporting the board, with particular focus on the CEO and CCO, the successful candidate will play a key role in allowing the business leaders to focus delivering strategic objectives, helping to evolve behaviour across the business. Key responsibilities: • Diary & inbox management, travel booking and expense recording of the 4 board members, but primarily CEO and CCO, • Preparation and maintenance of an inventory of power point presentations for key stakeholder meetings, • Head office event coordination – including 6 monthly sales events, supplier hosting and internal business wide events, • Sales team conference attendance coordination, • Ownership and maintenance of annual board calendar of events, • Head office showroom management – customer visits and events, • Ownership of LinkedIn recruitment process, • Maintenance of company SharePoint intranet site and supporting documents, • Oversight of consistent onboarding process and documentation for new employees, • Other ad hoc tasks as required The role is office based. Working pattern can be flexible – minimum 27.5 hrs per week. THE CANDIDATE • Experienced Personal Assistant with history of working at board level, • Experience of working in fast paced growing business and/ or larger medium sized organization of > 80 people, • Demonstrable strong communication skills, both written and oral, • An ability to influence and drive change, where necessary, to bring about efficiency and improvements at all levels of the business, • Ability to work to deadlines – including setting them for others and holding individuals to account, • A practical hands-on approach to work, • A team player, but at the same time a self starter BENEFITS • Competitive salary, • Defined contribution pension scheme, • Annual bonus scheme, • Flexible working environment, • Access to discounted branded product, • Salary sacrifice options To apply or receive further information regarding the role, please email a copy of your CV with a covering letter to .

Better places, thriving communities. Main Purpose of Role The Civil Tendering Engineer be responsible for developing proposals for major electrical works including 11/33/132kV projects spanning BESS, Solar Parks, Data Centres I&C etc up to £15m+. Working in close partnership with key stakeholders to include Electrical Tendering Engineers, Business Development, Design Engineers and Project Managers. The Civil Tendering Engineer ensures the successful delivery of proposals to both new and existing customers. These sectors are a key area of growth for ESM Power, and we are looking for an experienced. Civil Tendering Engineer to join our growing and successful team. Key Duties and Responsibilities · Assessment of bid opportunities leading to agreed bid / no-bid review including assessing key projects and client criteria. · Assess and evaluate any risks and potential problems. · Responsible for checking the accuracy and completeness of client's tender documents. · Evaluations of options and alternatives · Assist in the technical and estimating element of preparation of tender and quotations from specification and drawings within defined time periods – In conjunction with Procurements, liaise with Sub-contractors and supplies to obtain the best available quotations. · Review tender documentation and assess a project technically and being responsible for the overall estimate of cost based upon client specification and technical requirements. · Produce formal handover documentation on accepted work. Attend handover meetings where required and explain project scope, estimate, clarifications and assumptions. · Completion of all company procedure documents and financial information including database and tendering diary. · Assist with client meetings to provide technical support. · Ensure a consistent approach for the production of proposals. · Ensure monthly and weekly management reports are generated as required. · Build and maintain tender database. · Assist with the correct closure of projects including lessons learnt. · To work alongside members of the Bid team in review of contract T&C's ensuring suitable terms are referenced on all quotations. · To perform all duties in line with the Company's HSQE Policies and Procedures Job Context/ Key Challenges · To work to challenging deadlines on providing estimates for approval. · To manage interface with Business Development roles and ensure conflicting priorities are satisfactorily resolved. Cross functional working with the project managers / design engineers when handing over new projects and reviewing variations. Dimensions: · Approval of estimates up to £50m. · The Senior Civil Tendering Engineer role will be fully accountable to the Head of Tendering. Qualifications and Experience • The person carrying out this role is likely to be a highly mobile, motivated, and experienced with a proven track record of supporting teams in a demanding customer focused environment. The ability to work under pressure and achieve challenging deadlines is essential., • Excellent communicator at all levels with the ability to build good working relationships both within ESM Power and with external customers., • Preference to hold HNC/HND or similar in Civil Engineering, or other industry role qualification which proves knowledge applicable to this role (e.g. Quantity Surveyor, Project Management), • Experience within the Electrical DNO sector and non-regulated sectors. Or experience in estimating and commercial from civil contractors., • Experienced Estimator / Engineer with a proven track record in providing technical solutions and costing for an electrical and civil engineering environment., • Knowledge of LV to EHV installations, substations and switchgear, • Experience up to and including 132kV. In addition, you will need to demonstrate. • Good knowledge of Microsoft Office, Outlook, Word, Excel., • Good written, verbal and presentation skills., • Self-motivated, enthusiastic and able to motivate staff to meet tight deadlines., • Well organised, tidy worker with good work presentation skills Personal Characteristics • Supportive team player with the ability to positively interact with both technical and commercially orientated staff, possibly outside own area of expertise., • Strong organisational and work management skills., • Excellent influencing and communication skills coupled with the ability to engage with staff at all levels in the organisation., • Versatile, adaptable, willing to learn and impart skills on to others., • Be able to demonstrate impeccable ethical and moral behaviour, coupled with unquestionable integrity and character. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Your new role In this interesting role you will provide a dedicated, responsive and customer‑focused frontline service to residents affected by high‑rise building safety and decant programmes. The role acts as the primary point of contact between residents, contractors and the council’s project teams, ensuring concerns are addressed promptly, communication is clear, and support is provided throughout the duration of the works. The postholder resolves the majority of day‑to‑day issues directly, helping maintain trust, minimise disruption and support the safe, timely and efficient delivery of the building safety programme. The role is office based however you will frequently need to attend blocks of flats within Portsmouth and other venues outside of normal office hours. For the full details of what this role will involve please see the job profile attached at the bottom of this page! Who is the person? The ideal candidate is someone who will: • Have experience in customer-facing roles withing housing, resident liaison or another frontline service environment., • Demonstrate excellent communication skills, both written and verbal, and the ability to handle sensitive or challenging conversations., • Be able to interpret project-related information and explain it clearly to residents., • Be able to adapt to residents' individual needs and circumstances, including those who are vulnerable., • Be able to stay calm and resilient during periods of high demand or emotionally intense situations., • Have a good standard of general education, including GCSE (or equivalent) in English and Maths., • Is physically able to work across high-rise buildings, including using stairs, visiting individual properties, and attending various on-site meetings., • Have a valid driving license and access to a vehicle to be able to effectively travel to assets as necessary., • Experience of working with and communicating with a wide range of stakeholders including Members, Directors, Assistant Directors, and other senior staff across the council., • Have experience of managing and safeguarding sensitive resident information, including personal data, vulnerabilities, decant plans and correspondence, ensuring all handling complies with data protection and confidentiality requirements. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions, or would like an informal discussion about the role, please call Mark Fitch, Head of Decants - Mob - E-mail Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

We have an exciting new opportunity for a Senior Revenue Controller t o act as the main point of contact for billing and collection matters within our Finance team based out of one of our London, Southampton or Jersey offices. Principal duties: Lead and manage revenue controllers, providing day to day direction to facilitate the improvement of WIP lockup, billing quality and AR balances. Establish and maintain strong working relationships with matter partners and fee earners and undertake regular reviews to discuss WIP and accounts receivable balances to drive performance across the firm. Educate fee earners, partners and team members in financial processes relation to driving performance and optimising cash flow for the business. Maintain service level agreements and adhere to the governance framework ensuring the accuracy of billing. Provide regular and ad hoc reporting updates to the Group Finance Director, Partners, fee earners, Revenue Manager and Head of Financial Operations. Maintain extensive knowledge of all significant WIP and debt balances at Partner and office level; report on and analyse the effects as to the short and long-term financial goals of each office. Notify Partners regarding delinquent accounts and respond as directed. Offer sound advice on how to resolve such issues. Play a key role in ensuring the firm is achieving its cash targets by managing and supporting the credit controllers. ? Monitor missing timesheets and incorrect time recording behaviour and ensure that missing timesheets are promptly followed up. Play a key role in ensuring the firm is successfully meeting all billing deadlines and proactively support the Revenue Manager. Where appropriate, manage Ebilling clients and ensure the timely submission of invoices through the relevant Ebilling portals. Undertake specific firm wide projects including WIP audits. The ideal candidate will have: Prior experience of 3E and EBillingHub (Elite Enterprise also an advantage) At least 5 years revenue management experience in a law firm Customer centric individual with prior exposure to meeting with and dealing with Partners Experienced people leader with a proven ability of managing change and driving performance Extensive knowledge of standard billing practices and procedures Proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint and Outlook) Some system change management experience desirable ? Please click on "Apply for this job" to submit a CV for this vacancy.c272c101-f45c-4783-b4a0-50ad222b87c0

Job Title: Digital Radio Engineer (DMR) Location: Oldham / Northern Region Employment Type: Full-time, Permanent Recruiter: Meridian Business Support Overview Meridian Business Support is recruiting for an experienced and motivated DMR Radio Engineer to join a growing technical team working across the Northern region (Supporting their Head Office in Hampshire). This role supports a diverse customer base, providing delivery, installation, maintenance, and technical support for communication, security, and technology systems. This is an exciting opportunity for someone who enjoys hands-on technical work, varied environments, and involvement in high-profile events and projects. What Youll Do • Install, commission & maintain equipment, • Provide remote & onsite technical support, • Complete surveys, reports & documentation, • Support events (some weekend work), • Strong technical mindset & customer focus, • Valid UK driving licence, • Basic IT networking knowledge (desirable), • Ability to work to tight deadlines, • Essential: Strong working knowledge of Motorola Digital Mobile Radio (DMR), • Desirable: Experience with Hytera...

About us Plessey has a long history of innovation. Founded in 1956, we have evolved from one of Europe’s earliest semiconductor pioneers into the world’s most advanced MicroLED specialist. Over the decades, Plessey has built a first class, fully integrated platform designing, manufacturing, and engineering next-generation display technologies entirely in-house. This end to end capability, combined with our strong IP portfolio, uniquely positions us to lead the scaling of MicroLEDs from lab innovation to high-volume production. Our future is even brighter. We believe MicroLEDs will define the next era of technology—powering ultra-efficient AR/VR displays, driving optical processors that make AI faster and more sustainable, and enabling devices yet to be imagined. With our unique expertise and talented team, we are positioned to lead this transformation. It’s an exciting time to join us: Plessey has recently been acquired by Haylo Labs, accelerating our growth and opening new opportunities. Our Values • Innovation, • Collaboration, • Commitment, • Care Location Located at our head office and state-of-the-art fabrication facility in Plymouth. About the Role This is an exciting opportunity to join a growing, technology-driven organisation as a Project Manager, where you will play a pivotal role in delivering cutting-edge technology development and New Product Introduction (NPI) programmes.Leading cross-functional teams, you will be responsible for driving projects from concept through to successful delivery. Working closely with technical experts and key stakeholders, you will ensure projects are executed efficiently, on time, and in line with the company’s strategic objectives.This is a highly visible role, interacting with and influencing stakeholders at all levels of the business and with external partners. Key Responsibilities • Reporting to the Programme Director, you will collaborate closely with the technical team to define project specifications, deliverables, milestones, and critical path activities, while actively monitoring progress and status., • Join a growing, fast-paced environment where your contributions have a direct impact on developing the technologies of the future., • Proactively manage risks to ensure projects are delivered on time, within scope, and to the highest quality standards., • Apply project management frameworks such as FTTM (Fast Time to Market) and leverage collaboration tools including MS Project, MES systems, and PLM platforms to plan, track, and deliver complex technical projects., • Support the Programme Director with budgets and spend, ensuring cost control and financial accountability across all activities., • Leading multidisciplinary technical teams, driving accountability and facilitating effective team decision-making, balancing competing priorities, following escalation processes., • Partner with functional managers to secure the right resources, ensuring timely delivery and seamless plan integration., • Follow Plessey’s internal project gate procedures and processes to maintain consistency and quality., • Communicate effectively with internal and external stakeholders, keeping the team and management informed with timely, accurate updates., • Maintain awareness of other projects across the organisation to understand priorities and contribute to overall strategic alignment., • Ensure compliance with internal governance frameworks, as well as health, safety, and environmental regulations. Skills, Knowledge and Expertise • A degree in Physics, Mechanical, Electrical, Electronic Engineering, or a related field is preferred., • 2–3 years of relevant project management experience in a fast-paced technology environment is highly desirable, however candidates with a strong technical background and experience in planning or coordinating projects will also be considered, even without formal project management credentials., • Familiarity with engineering tools or PLM platforms and with Risk & issue tracking tools., • Excellent communication skills, with the ability to engage technical teams and senior management both internally and externally., • Self-motivated and results-driven, capable of thriving in a fast-paced environment while managing multiple priorities under pressure., • Strong critical thinking and problem-solving abilities., • Proven strengths in delivering results, taking initiative, and communicating effectively., • Skilled at problem-solving, prioritising work, negotiating, resolving conflicts, and making decisions under uncertainty while building trust and team alignment. Advantage • Industry experience within micro fabrication, semiconductor processing, optics/photonics, or display technologies would be an advantage., • Formal training in project management methodologies is desirable but not essential., • Customer-facing experience is an advantage.

Lead Electrical Design Engineer Abercorn Sinclair is delighted to partner with Stanelco RF Technologies as they seek to appoint an experienced Lead Electrical Design Engineer. The Company Based in Marchwood, Southampton, Stanelco RF Technologies (“Stanelco”) is a division of Biome Technologies plc. Stanelco’s small, multidisciplinary team specialises in the design and manufacture of bespoke engineering solutions for a wide range of industries utilising induction heating and dielectric welding systems. With a strong focus on high-frequency RF technologies, projects typically range from £50k to £500k+ and include RF heating systems, electrical and electronic control systems, and integrated mechanical handling solutions for the Medical, Industrial and Nuclear sectors. Delivery timelines vary from 3 to 12 months, covering the full process from project acquisition through to commissioning and compliance. The Role Reporting to the Head of Engineering, the successful candidate will operate as a key member of a multi-disciplinary engineering team, delivering technically robust, safe, and compliant solutions to Stanelco’s global customer base. You will act as the technical authority for electrical and electronic aspects of projects, working with cross-functional teams to define architectures, requirements, and specifications. The role includes periodic UK and international travel to commission new systems and support existing installations. Candidate Profile Given the size and nature of the business, this role offers some flexibility and can be tailored to the skills and experience of the successful candidate. We welcome applications from experienced Senior / Lead Engineers who can provide authoritative leadership across electrical and electronic design, safety, and compliance. Ideally, you will be educated to Degree level (or equivalent) in Electrical / Electronic Engineering, with several years’ demonstrable experience in the development of industrial or process-based equipment. You will be a natural problem-solver, comfortable operating in a hands-on, project-driven engineering environment. Key Design Responsibilities • Play an instrumental role in the design, development, manufacture, and support of industrial RF and electro-mechanical process equipment., • Lead electrical team technical activities and ensure rigorous delivery to project requirements., • Lead electrical and electronic design activities through concept, development, verification, and release., • Drive innovation by troubleshooting existing products, optimising designs, and evaluating new technologies for future product development., • Develop a deep understanding of Stanelco’s electro-mechanical product range to support technical discussions with customers and stakeholders. Technical Skills & Experience • Electrical and electronic systems engineering, including power conversion, transformers, switches, converters, SMPS., • Electrical and electronic system architecture and requirements definition., • Industrial automation, electronic control systems, and industrial software., • Understanding of thermal management systems and materials considerations in industrial equipment. Additional Skills & Experience (Advantageous) • Control panel design (PLC, HMI, SCADA)., • Experience with RF, power electronics, induction heating, or dielectric welding., • Experience acting as a technical authority and developing junior engineers., • Chartered Engineer status or working towards chartership. Compliance, Safety & Standards • Own or contribute significantly to CE marking activities related to electrical and electronic design., • Interpret and apply relevant standards (e.g. Low Voltage Directive, EMC, harmonised standards) - safety, design review & technical documentation. Project & Commercial Support • Support new business proposals at quotation and negotiation stages, providing technical input and risk assessment., • Work closely with the Head of Engineering and Mechanical Engineering Team to ensure alignment and integrated product delivery., • Oversee UK and global commissioning, testing, and troubleshooting activities for new and existing equipment. The Opportunity This is a rare opportunity to play a critical technical role within a highly specialised engineering company with a global reach, influencing technical direction, product safety and compliance, and long-term engineering capability while working on challenging, bespoke solutions. Compensation & Benefits A competitive base salary, commensurate with experience, plus an attractive benefits package. About Abercorn Sinclair Abercorn Sinclair is a specialist technical recruitment consultancy based in Edinburgh, providing bespoke talent solutions to innovative engineering and technology-led businesses.

Head of Sales - Fresh Food Distribution | £50,000-£75,000 + Equity Potential in a High-Growth Business Are you an ambitious Head of Sales ready to shape strategy, build a team and drive real commercial impact in Southampton? This is a rare opportunity to join a fast-scaling fresh food distribution business where your influence will directly shape growth, culture and long-term success. This Head of Sales role in Southampton offers more than revenue responsibility. You'll be part of the senior leadership team, building a high-performing function from the ground up while positioning the business as a trusted partner across the fresh food market. Why apply for this Head of Sales role? You'll enjoy: £50,000-£75,000 salary, depending on experience Equity potential with genuine long-term upside Autonomy to shape strategy and influence company direction The opportunity to build and develop your own sales team A high-growth environment where your contribution is visible and valued Clear progression as the operation expands Key Responsibilities: As Head of Sales, you'll combine hands-on delivery with strategic leadership: Develop and execute a clear sales strategy for both quick wins and sustainable growth Build, hire, coach and lead a high-performing sales team Use market insight to identify new opportunities and shape the company offering Drive strong, long-term client relationships across the sector Influence senior leadership with market feedback and commercial insight Create a customer-first culture focused on measurable results What we're looking for: To succeed as Head of Sales in Southampton, you'll bring: Strong connections within fresh food or FMCG markets A proven track record of delivering measurable sales growth Experience building sales teams and embedding high-performance culture Confidence influencing strategy at leadership level The drive to thrive in a fast-paced, high-growth environment If you're looking for your next step as a Head of Sales in Southampton where you can shape strategy, build a team and make a lasting commercial impact, we'd love to hear from you. Apply now and take ownership of your next big move. Job Number │ (phone number removed) / INDINDUSTRIALWC Location │ Southampton Role │ Head of Sales Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Sales Director - Fresh Food Distribution | £75,000-£95,000 + Equity Potential in a High-Growth Business Are you an ambitious Head of Sales ready to shape strategy, build a team and drive real commercial impact in Southampton? This is a rare opportunity to join a fast-scaling fresh food distribution business where your influence will directly shape growth, culture and long-term success. This Head of Sales role in Southampton offers more than revenue responsibility. You'll be part of the senior leadership team, building a high-performing function from the ground up while positioning the business as a trusted partner across the fresh food market. Why apply for this Head of Sales role? You'll enjoy: £50,000-£75,000 salary, depending on experience Equity potential with genuine long-term upside Autonomy to shape strategy and influence company direction The opportunity to build and develop your own sales team A high-growth environment where your contribution is visible and valued Clear progression as the operation expands Key Responsibilities: As Head of Sales, you'll combine hands-on delivery with strategic leadership: Develop and execute a clear sales strategy for both quick wins and sustainable growth Build, hire, coach and lead a high-performing sales team Use market insight to identify new opportunities and shape the company offering Drive strong, long-term client relationships across the sector Influence senior leadership with market feedback and commercial insight Create a customer-first culture focused on measurable results What we're looking for: To succeed as Head of Sales in Southampton, you'll bring: Strong connections within fresh food or FMCG markets A proven track record of delivering measurable sales growth Experience building sales teams and embedding high-performance culture Confidence influencing strategy at leadership level The drive to thrive in a fast-paced, high-growth environment If you're looking for your next step as a Head of Sales in Southampton where you can shape strategy, build a team and make a lasting commercial impact, we'd love to hear from you. Apply now and take ownership of your next big move. Job Number │ (phone number removed) / INDINDUSTRIALWC Location │ Southampton Role │ Sales Director Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

SW-007-Admin-232 Scheduler / Planner £28,000 - £31,000 Permanent Working for a Council Maintenance Contractor Based in Southampton Role good to knows * Would suit a car driver due to lack of public transport * Permanent position working in a Social Housing Maintenance head office team The Opportunity We are seeking an experienced works planner to support a social housing repairs contract team delivering social housing reactive maintenance projects on the South Coast. This is a permanent role, but could also be offered on a temp2perm basis potentially if desired. The role is office based and located in the Bursledon area working within a busy admin works team, currently it is 5 days a week with no hybrid offered. Role Summary ITS Property Maintenance is looking to support the appointment of a reliable and organised Administrator / Planner to provide comprehensive office and planning support to a busy Social Housing Repairs team. You will play a key part in keeping administrative, planning and scheduling processes running smoothly, ensuring information is planned and recorded accurately, documentation is well maintained, and the team is supported in meeting repair deadlines. Project Background ITS Property Maintenance is working in partnership with a client to source a scheduler/planner to support their multiple social housing responsive maintenance contracts. Key Duties Your responsibilities will include: * Planning, Scheduling duties organising internal trade operatives on booked repair appointments * Speak to tenants over the phone or on email to book and arrange repairs to be carried out * Manage the repair from booking to completion * Providing general administrative and clerical support * Maintaining trackers, logs, and internal records * Entering data accurately and within required timeframes * Responding to queries from team members and the client * Preparing clear, professional documentation and correspondence * Assisting the team in achieving deadlines and performance targets Preferred Experience & Skills * The ideal candidate will demonstrate: * Previous experience in an administrative or office-based role * Worked on a Social Housing, Local Authority, FM Repairs contract in a planning or scheduling position/remit * Strong working knowledge of Microsoft Office applications * Confidence updating spreadsheets and handling data entry * Excellent organisational skills with the ability to prioritise workloads * High attention to detail and accuracy * Clear verbal and written communication skills Next step to apply for this Administrator / Planner role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labour Operatives ✅Operational Management Staff ✅Customer and Delivery Support Professionals

Liberty Recruitment Group are pleased to be working with our client to source a L&D Specialist, based in Eastleigh, on a full-time permanent basis, with the option of home working 3 days a week. As an L&D Specialist you will play a pivotal role in supporting and developing staff to achieve their full potential. You will work within a small team of HR professionals to support managers across the business. Reporting into a fantastic Head of HR, some of your responsibilities will include; Leading and overseeing apprenticeship programmes (including levy management) Supporting managers with a wide range of L&D interventions Managing and developing the LMS Identifying skills gaps and designing impactful learning solutions Overseeing work experience programmes & careers engagement Managing the corporate training budget Shaping future L&D plans aligned to company strategy About you; Extensive L&D experience in a medium-sized organisation Ideally experienced in apprenticeships & stakeholder engagement Strong LMS and IT skills Confident, proactive and able to inspire managers Hands-on, adaptable and customer-focused Our client is offering a salary of circa £38k, with benefits including generous annual leave, discounted gym membership, EAP support, plus much more! If you wish to discuss this L&D Specialist role further, please do not hesitate to contact one of the team at Liberty Recruitment Group

Oak View Group Oak View Group (OVG) is the worlds leading development, management, and hospitality company founded in 2015 to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet. About the Venue With an expanding footprint in the United Kingdom, OVG is redefining how fans experience live events through innovative hospitality. OVG's first UK project, Co-op Live in Manchester, revolutionised fan experiences through innovative hospitality. We are ready to build on this as we gear up to manage further venues across the UK. We're fanatical about transforming food and beverage services across sports and entertainment venues by prioritising culinary innovation, local concepts, and seamless technological integration. Role Purpose An incredible opportunity has arisen for a Head Chef to take the reins at the brand new Level 1 Restaurant at St Marys Stadium the home of Southampton FC. This is your chance to lead from the front and put your stamp on an exciting new dining destination. The Role As Head Chef, youll have full responsibility for the kitchen operation from shaping and delivering menus to leading and inspiring your brigade. Youll ensure the smooth day-to-day running of a 7-day operation (5 on, 2 off), balancing creativity with operational excellence to deliver a dining experience that exceeds expectations. Key Responsibilities: Full ownership of all kitchen operations, including planning, service, and staff management. Leading the kitchen team with clear direction, motivation, and a focus on excellence. Designing and developing menus that are innovative, seasonal, and customer-focused. Managing purchasing, ordering, and stock control to deliver consistency and cost efficiency. Maintaining the highest standards of food safety, hygiene, and H&S compliance. Working closely with senior management to ensure the Level 1 Restaurant meets its culinary and commercial goals. About You A proven track record as a Head Chef. Strong leadership and communication skills able to inspire, mentor, and get the best out of your team. Highly organised with the ability to work under pressure in a fast-paced environment. A passion for great food, seasonal produce, and delivering outstanding dining experiences. Commercially aware with experience managing budgets, GP, and cost control. Why Join Us? This isnt just another kitchen job its the chance to take ownership of a high-profile new restaurant at Southampton FC. Youll have the freedom to be creative, the platform to lead, and the opportunity to make a lasting mark on a flagship venue. Salary up to £37,000 DOE. TPBN1_UKCT

Role: Restaurant & Bar Manager Reporting to : Events Manager Contract: Full-time, permanent Hours: 40 hours per week, including regular weekends and evenings Location: Royal Southern Yacht Club, Hamble SO31 4HB Based in the heart of the Hamble River with The Solent on our doorstep, we are one of the worlds finest yacht clubs with a sailing area to match. At The Southern we pride ourselves on our superb Clubhouse and facilities, a dedicated staff who work around the clock to make every Member and guest feel welcome, and our ability to run world class events time and time again. We are currently seeking a passionate, professional and experienced Restaurant & Bar Manager. Our Britannia Restaurant offers a white-linen service with a freshly-cooked menu curated using seasonal ingredients. Our dining room hosts 200+ guests whilst the Members Bar & River Room is available for more intimate private parties Reporting to the Events Manager, the Restaurant & Bar Manager plays a key role in maintaining the clubs excellent reputation for hospitality and seamless event execution, from high-profile regattas and corporate functions to club socials and intimate celebrations. You will be an Ambassador for the club, delivering a warm and personal welcome, and exceptional service to ensure a memorable dining experience. Impeccable service is paramount. We are looking for someone that will take time to get to know each of our members, to understand their preferences and anticipate their wishes. About the Role As Restaurant & Bar Manager you will take responsibility for the day to day management of a busy restaurant and bar operation. Passionate about service and standards you will work hard to make every guest and team member experience memorable. You will ensure club standards and procedures are set and adhered to, as well as legal requirements consistently followed, running the operation with the utmost efficiency. Focused, results-driven and nurturing, you will take responsibility for recruiting, training and coaching your team to deliver a first-class service whilst ensuring sales activity is monitored and reported. A typical day will include running the restaurant and bar, complying with all legal and health and safety requirements, preparing rotas and workforce planning. You will take responsibility for training, coaching and supporting your team in delivering excellent guest service whilst maximising sales opportunities. You will be instrumental in driving feedback from our guests and ensuring appropriate management reporting. Key Responsibilities Act as the visible point of contact for members and guests, ensuring queries and feedback are discretely handled promptly and positively. Lead, develop and motivate the restaurant and bar team to consistently deliver high standards of hospitality through excellent communication and first-class training. Management of the restaurant and bar team, including rota planning and performance evaluation. Oversee reservations, walk-ins and waitlists, collaborating with the Head Chef to deliver a smooth, coordinated flow of service. Monitor and maintain standards of presentation. ambience and cleanliness throughout front-of-house areas. Contribute to a culture of continuous improvement and exceeding members expectations. Support the EventsManager in achieving financial targets through effective cost control, upselling, and efficient staffing. Collaborate with the Events Manager and Head Chef to deliver exceptional events. Ensure compliance with licensing, health and safety, and food hygiene regulations. Manage stock control and ordering for the bar within budget, to meet operational requirements. Cellar management and maintenance. About You Proven experience in hospitality management or senior supervision within fine dining or upscale environments. Excellent interpersonal and communication skills, with a strong passion for customer service. Strong leadership abilities with a hands-on, supportive approach to team management. Highly organised, calm under pressure, and capable of managing multiple priorities. Knowledgeable about food, wine, and beverages, with an understanding of guest expectations. Solid grasp of licensing laws, food hygiene, and health & safety requirements. Competent in basic financial management, stock control, and cost-effective staff rostering. Passionate about delivering exceptional guest experiences and supporting team excellence. Friendly, confident, and caring personality with exceptional attention to detail and a guest-first mindset. Motivational and inspiring leader who fosters development, maintains standards, and ensures consistent first-class service. Continuously pursues excellence and aims to exceed expectations with regard to sales activity and service. Experienced in using and programming ICR, or other recognised point of sale systems Why Join Us? Be part of a welcoming, community-focused club with a vibrant calendar of events Work in a stunning waterside location On-site parking provided Join a friendly, supportive team in a historic and well-regarded organisation If youre passionate about providing excellent service and would enjoy working in a lively and prestigious club environment, wed love to hear from you. TPBN1_UKCT

Our Business: Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role: We are looking for a Head of Bids to lead the bid and tendering function for our Pump Rental Solutions division. You will be responsible for delivering high-quality, commercially robust and fully compliant tender submissions, while providing day-to-day leadership, driving continuous improvement and supporting the wider commercial strategy. Key responsibilities : * Lead the end-to-end bid and tender process (RFI, PQQ, ITT), delivering compliant high quality and commercially accurate and compelling submissions. * Provide senior commercial and writing expertise, supporting board reporting and deputising at leadership level when required * Manage and develop a high‑performing bids team, setting clear standards, coaching capability and driving accountability for quality and output. * Own tender governance and risk, ensuring alignment with client scoring criteria, procurement rules and commercial objectives. * Oversee Contract Quality Plans (CQP) from award through mobilisation, embedding contractual compliance and continuous improvement * Collaborate cross-functionally with Sales, Operations, SHEQ, Finance and Legal to ensure a unified, customer-centric and commercially aligned approach to tendering. * Drive continuous improvement by maintaining content libraries, refining processes and incorporating client and internal feedback into future submissions. Qualifications & Experience: Essential * Demonstrable experience managing complex tenders within public procurement. * Proven line management or leadership experience. * Advanced writing and editing skills. * Strong organisational skills with the ability to manage multiple deadlines. * Understanding of procurement regulations compliance, and commercial risk. * Proficiency with Microsoft Office and AI tools. Desirable * APMP or equivalent bid management qualification. * Relevant sector experience (pump rental, utilities, construction, infrastructure). * Experience with procurement portals (Achilles, Ariba, Jaggaer/Bravo). * Understanding of pump rental operations and applications. What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. Competitive salary Company car Eligible for company bonus scheme (annual and quarterly payments) 28 days holiday + 8 Bank Holidays Holiday buying (up to an additional week) Private Medical Insurance (PMI) for yourself and either your partner or your children Medical cash plan for yourself and your partner – reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships Pension scheme with contribution based on total earnings not just salary Life assurance protection at 4 x salary Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee Assistance Programme (EAP) & access to Mental Health first aiders Employee referral scheme (up to £1,000 per referral) Hybrid working (i.e., working from home and in the office) pattern Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Are you a commercially minded finance professional ready to drive performance and shape strategic decisions? Hendy Group has an exciting opportunity for a Finance Business Partner to join our Head Office team in Eastleigh, playing a pivotal role in influencing business outcomes across a dynamic, multi-site organisation. The Opportunity: Thisis not justabout month-end. You will have the autonomy and scope to function as a true business partner, providing financial insight and strategic guidance to senior leaders and operational teams. You will be integral to steering decision-making, improving financial performance, and identifying opportunities for growth and efficiency. Role responsibilities will include: Partnering with operational and site leaders to deliver actionable insights that drive commercial decision-making. Producing accurate monthly management accounts and financial reports to UK GAAP standards. Monitoring key performance indicators, highlighting risks and opportunities, and driving improvements. Delivering clear financial narratives to non-finance stakeholders to influence strategic direction. Supporting budgeting, forecasting, and long-term planning cycles, ensuring alignment with operational goals. Leading balance sheet reviews and ensuring robust financial control and compliance. Supporting audit processes and ensuring best practice in all aspects of financial governance. Driving cost control, operational efficiency, and continuous improvement initiatives across departments. The Rewards: As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: Bespoke induction and learning programme and comprehensive ongoing training throughout your career; Enhanced family leave benefit; Life Insurance; Bupa Healthcare Cash Plan for you and your family; Opportunity to join the company pension scheme; 25 days holiday (plus bank holidays), increasing with length of service; Discounts on new vehicle, used vehicle, service and parts purchases; and Various perks and discounts with high street and online retailers and services. About You: Qualified or part-qualified (CIMA / ACCA) with experience in business partnering or commercial finance roles. Strong analytical and problem-solving skills with a proactive, insight-driven mindset. Able to communicate complex financial information clearly to a non-finance audience. Experienced in working within a fast-paced, commercially driven environment automotive or similar multi-site experience is a plus. Confident using Excel and financial systems to deliver actionable reporting. The Company: Hendy Group is a family-run business with over 60 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. TPBN1_UKTJ

Our Business: Workdry International is the UK’s leading provider of water pumps and industrial wastewater treatment products and services. The company operates under two complementary trading businesses and is the holding company for Selwood Ltd and Siltbuster Ltd. With a pedigree spanning seven decades, Selwood is an innovative business with a cutting-edge approach to customer service, product development, manufacture, and quality. We are world leaders in pump manufacturing and the leading pump rental solutions company in the UK. Siltbuster Ltd. is the UK’s leading responsive wastewater company, serving an extensive range of clients across the UK and overseas. The Group has grown enormously over the last few years, and we need to ensure our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role: We are seeking an Assistant Management Accountant to deliver accurate, compliant, and timely financial reporting to internal stakeholders. This role will support our Pump Sales and Manufacturing Finance team at our Head Office in Chandler’s Ford. Reporting to the Finance Business Partner, the successful candidate will work closely with business units to support growth while upholding the company’s core values. The Assistant Management Accountant will be responsible for analysing hire fleet performance and providing recommendations to maximise fleet efficiency and profitability. The role requires the provision of timely, meaningful financial information to key decision-makers, as well as the initiative to generate insights and ideas that add value to the business. For the right candidate, we are open to consider this role on a part-time basis (minimum four days per week). Key Responsibilities: * Provide and develop customer reports, including monthly forecast and actual reports and KPI reporting, in a timely and accurate manner to our internal sales team. * To review and provide accurate and timely management information on the monthly performance of the Hire Division Branches (PRS) or of the Pump Sales & Manufacturing (PSM) Business unit. * Assist with the preparation of journals and analysis at month end, identifying trends and highlighting significate variances, including the investigation of anomalies. * Support with the maintenance and consolidation of the monthly forecast and actual results using the main financial consolidation model and evolve it as and when necessary. * Support with the maintenance and consolidation of the annual plan and associated reports, whilst generating new reports as required on request. * Adhere to strict timetabled deadlines and answer any questions that may arise from the reporting. * Assist the Finance team with ad-hoc projects, and any other finance tasks as required. Qualifications & Experience * Studying towards/Looking to study AAT/CIMA/ACCA/ICAEW. * Intermediate to Advanced Excel Skills and data analysis tools. * Educated to A level or equivalent level. * Strong communication skills and ability to work as part of a wider team. * Strong planning, time management and attention to detail. * Ability to adapt own approach and priorities in line with changing business needs / priorities. * Capability to define and manage own priorities. * Commercial awareness. What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. * Competitive salary * Eligible for company bonus scheme (annual and quarterly payments) * Medicash Scheme – medical expenses scheme (access to 24hour online GP services) * Pension scheme with contribution based on total earnings not just salary * 25 days holiday + 8 Bank Holidays * Increasing annual leave entitlement with long service * 3x your annual salary life insurance (DIS) * Support for development and training * Employee assistance programme (EAP) & access to Mental Health first aiders * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) * Employee referral scheme * Free on-site parking * Hybrid working (i.e., working from home and in the office) pattern. This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

SF Recruitment have partnered with a high growth organisation looking to recruit an experienced Account Manager, to look after new and existing clients of theirs. Salary: £42,500 + £5k car allowance Working pattern: remote working with travel to clients (predominantly around Southampton/Portsmouth) and occasional days in the Solihull branch. There will also be fairly regular travel to Northern Ireland. Responsibilities will include: ● Act as the primary point of contact for clients & product users, addressing inquiries, providing updates, and resolving issues or concerns. ● Cultivate and maintain strong, long-term relationships with clients & product users, understanding their needs and ensuring their satisfaction. ● Manage a portfolio of clients & their subsequent product users, ensuring they receive exceptional service to enhance satisfaction and loyalty. ● Plan, schedule, and attend regular site visits across your region, delivering informative talks about our services and products. ● Monitor and analyse client account trends, identifying opportunities for revenue generation, cross-selling, and upselling. ● Be the first point of contact for escalations related to client/ product user queries, payment, tech, and other concerns. ● Work closely with customer support and in-house teams to ensure that all client interactions are managed according to best standards. ● Address and resolve client/ product user complaints, ensuring a positive client experience and swift problem resolution. ● Be an expert on the company's products and services, ensuring complete understanding and effective communication with clients. ● Conduct virtual and face-to-face product demonstrations to ensure clients are fully aware of new technologies and service offerings. ● Provide feedback on insights and trends for the business to ensure client needs are addressed and expectations exceeded. ● Assist in onboarding new clients, ensuring a seamless transition and a strong foundation for a successful ongoing partnership. ● Provide client training on new software, products, and services and created training materials to support customer education. ● Organise and deliver virtual and face-to-face onboarding sessions for an efficient onboarding journey. ● Collaborate with the sales and internal teams to ensure timely and successful delivery of the agreement between both parties. ● Identify opportunities to upsell and cross-sell new products, technologies, and services to clients & product users, contributing to the company's revenue growth. ● Attend client events, manage new launch rollouts across all customers, and promote the value of the company's offerings. ● Be a contributor to client engagement strategies, focusing on retention and satisfaction. ● Analyse customer insights & feedback to report to the head of client operations, with suggestions for client retention strategies

Job Role: Divisional Operations Manager Salary: Competitive Package Location: West Division (South West Coast - North Wales, Birmingham, Portsmouth, South Wales, West London) Purpose of the Role Provide strategic leadership to Area Managers and their field teams, ensuring safe, compliant, and efficient delivery of Hard Facilities Management across approximately 200 retail stores for a major UK retailer. Build and maintain strong, collaborative relationships with store teams and senior customer stakeholders, understanding the unique demands of a fast-paced retail environment and acting as a trusted partner to maintain operational excellence. As an integral member of the leadership team, drive performance, resource optimisation, and strict budgetary control while embedding City's SCOPE framework prioritising safety, proactive communication, ownership, and productivity in every aspect of service delivery. This role is ideal for someone who thrives on variety, takes pride in delivering quality, and understands that great service is about people as much as systems Where do I fit in? Your role reports to the Head of Operations You will have a Team of Area Maintenance Managers reporting to you Support Geographic Area Managers (up to 7) - approx. 200 total stores within Division Coverage from (South West Coast - North Wales, Birmingham, Portsmouth, South Wales, West London) 45 hours per week - typically Monday to Friday and the part of call out change to - As part of the senior leadership team a rota based support is required which includes a weekend Knowledge, Skills & Abilities To succeed in this role, you will demonstrate strong technical expertise and embrace City's SCOPE framework - our way of working and building better maintenance together Standards Ideally educated to degree level or equivalent in a business or technical discipline. Strong understanding of Health & Safety legislation and compliance requirements within a retail/FM environment. Proven ability to uphold high service standards and deliver operational excellence across multiple sites. Communication Exceptional communication skills, both written and verbal, with the ability to influence and build trust at all levels. Skilled in presenting performance data clearly and effectively to stakeholders. Ability to maintain strong customer relationships and act as a trusted partner in a fast-paced retail environment. Ownership Experience as a Regional or Divisional Manager within retail, leisure, or FM sectors, with accountability for large-scale operations. Demonstrated ability to lead and manage large, remote teams, driving engagement and performance. Strong decision-making and problem-solving skills, taking responsibility for outcomes and delivering on commitments. Productivity Excellent planning, organising, prioritisation, and project management skills to manage complex workloads. Strong results focus with proven ability to optimise resources and control budgets effectively, previous P&L responsibility desirable. High PC literacy, including data extraction, analysis, and reporting to drive performance improvements. Excellence Highly flexible and strategic in approach, adapting to changing priorities in a 24/7 retail operation. Willingness to work flexible hours and travel extensively across the division; full UK driving licence required. Committed to continuous improvement and people development through training and succession planning. Key Accountabilities • Deliver all maintenance services to agreed SLAs, ensuring compliance with statutory, legislative, and Health & Safety requirements at all times., • Maintain strong, collaborative relationships with internal teams and senior customer stakeholders, acting as a trusted partner to meet the demands of a fast-paced retail environment., • Lead, coach, and motivate Area Managers and their teams to optimise performance, engagement, and service delivery., • Ensure consistent application of company policies, procedures, and standards across all operations., • Manage divisional budgets effectively, optimising value and controlling costs without compromising service quality., • Analyse performance data to identify trends and opportunities for improvement, creating and executing action plans to deliver results., • Coordinate capital plans and support the customer in developing annual asset replacement strategies., • Drive operational excellence through effective planning, prioritisation, and resource management., • Drive continuous improvement initiatives across the division, leveraging data insights and stakeholder feedback to enhance service delivery, operational efficiency, and customer satisfaction., • Lead the delivery of exceptional customer service, ensuring timely communication and resolution of issues., • Hold regular divisional meetings to review performance, share updates, and align teams to business objectives., • Ensure all activities comply with Health & Safety policies and promote a culture of safety across the division., • Undertake any other reasonable duties and responsibilities required to support divisional and business objectives Financial Responsibility • Manage divisional expenditure and ensure effective cost control within agreed budgets across all sites and areas, delivering best value without compromising service standards., • Authorise spend within agreed authority levels, maintaining compliance with company policies and governance requirements., • Monitor and analyse financial performance data to identify cost-saving opportunities and implement strategies that optimise resources and operational efficiency., • Support the development and delivery of business improvement initiatives and additional services within budget parameters, ensuring alignment with customer needs and contractual obligations., • Maintain accurate financial reporting and forecasting to enable informed decision-making and support divisional and business objectives. People Responsibility • Provide direct line management to Area Managers and their teams, ensuring effective leadership and support across the division, with flexibility to manage additional teams as required by the customer., • Recruit and induct colleagues in line with company recruitment guidelines, ensuring full compliance with legal and policy requirements., • Train, develop, and appraise direct reports to build capability, motivation, and engagement within the team., • Conduct quarterly people reviews to maintain robust talent and succession plans, working closely with the People Team to support wider business needs., • Review and monitor compliance with all mandatory training requirements, ensuring legal and operational standards are met across the estate., • Drive engagement through the Your Say Survey, creating and delivering action plans that respond to colleague feedback and improve team culture and performance., • Ensure agreed ways of working are consistently applied by direct reports, validated through regular site visits and performance reviews., • Manage team conduct and capability effectively, applying disciplinary and grievance procedures in line with company policy when required., • Foster a culture of accountability, collaboration, and continuous improvement, ensuring teams are aligned to business objectives and customer expectations

Experience Education is a unique collection of brands including Skibound, Travelbound, Edwin Doran, Masterclass, World Challenge and JCA Adventure, leading the way in global educational travel across the UK, Europe, North America, Aisa and the Middle East and we’re on a mission to create the most

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs.

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Lead, Inspire, and Shape the Future of Geography! We are looking for a Head of Geography who can combine subject expertise with creativity and leadership, delivering high-quality lessons and fostering a love of Geography, History, and other Humanities disciplines. This is a fantastic opportunity f

This is a senior, hands-on leadership role where youll take real ownership of both Customer Experience and Quality Assurance. Im currently partnering with a fantastic, forward-thinking business thats looking to appoint a Head of Quality Assurance. Youll play a key part in ensuring

This role requires a minimum of one year of professional experience with children. Applicants should have substantial staff management experience, knowledge of health and safety regulations, and the ability to lead diverse sports and activities. Competitive pay and potential for residential accommod

As the Head of Product – In-flight Customer Experience, you will define the vision for our in-flight customer experience and lead the roadmap to deliver it. We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. Experienc

A leading digital health company in the UK is seeking a Head of Patient Experience to enhance patient interactions across platforms. This role requires a strong leader with over 7 years of experience in healthcare operations, including a minimum of 3 years in a leadership position. This position off

Ideal candidates will have over 8 years of hands-on experience in consumer businesses, particularly in DTC/e-commerce, and possess strong analytical skills. A leading fragrance house in Greater London is seeking an Operations Director to enhance its manufacturing and logistics operations, as well as

A luxury real estate development firm in the United Kingdom is seeking a Global Head of Guest Experience. This position offers competitive compensation and international exposure, making it a unique opportunity to shape the future of luxury hospitality. The ideal candidate has over 2 years in hotel

Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing.

Head/Director of Existing Customer Strategy. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.

A leading technology consultancy based in the UK seeks an experienced Head of Customer Success to lead the customer success function. You will drive long-term value while collaborating across teams to deliver exceptional customer experiences. The ideal candidate has a background in Customer Success,

Since 2014, we’ve grown into a market‑leading, low‑cost broker with our headquarters in London and offices across Europe, South Africa, Asia‑Pacific, and key offshore regions including the Caribbean and Indian Ocean. As Head of Creative, Design and Experience you will lead the in‑house stu

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

A leading technology provider in the United Kingdom is seeking a Head of Customer Operations to oversee customer support and operational service delivery. This pivotal role ensures that customers receive a reliable and professional experience while resolving issues effectively. The ideal candidate w

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. The right candidate will have at least 10 years of relevant experience and will lead a global team in a dynamic hybrid working environment. This

A leading retail organization based in the UK is seeking a Head of Engineering to lead their online customer experience initiatives. This strategic role involves developing engineering teams and aligning technology with customer growth objectives. Candidates should possess a strong technical backgro

A key part of the role will be advancing the agency’s use of emerging AI tools and workflows to enhance creative ideation, content development, design and audience experiences. Head of Creative / Executive Creative Director. Extensive experience in senior creative leadership roles.

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te

The Head of Engineering will play a pivotal role in maturing our engineering strategy, strengthening our in-house squads, and building a culture of engineering excellence. We are seeking a dynamic and experienced Head of Engineering – Online Digital (Web & App) to lead our in-house engineering org

A luxury hospitality group in Greater London is seeking a Head Host to create exceptional first impressions and ensure smooth guest experiences. Ideal candidates will have 2-3 years of experience in a similar role, proven leadership skills, and an eye for detail. The position offers competitive comp