Head of customer experience jobs in SouthallCreate job alerts

Job Title - Housing Regulation & Improvement ManagerPermanent, Full- time, 36 hours per week. Salary £52,584 - £55,620 per annum. About us at HounslowWe’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doi...

We are looking for a Commercial Business Partner to join a FMCG company based in Southall, London. This is an excellent opportunity for analysts with prior experience in a similar role and a strong drive to contribute to a fast-paced team. The position is 5 days in the office, so candidates must...

We are looking for a Business Insights Partner to join a FMCG company based in Southall, London. This is an excellent opportunity for analysts with prior experience in a similar role and a strong drive to contribute to a fast-paced team. The position is 5 days in the office, so candidates must be...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. They are a hugely customer focused business and are introducing cutting edge technology and building a dynam...

Head of Service Experience Transformation. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk.

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Reporting to the Chief Operating Officer and guiding both our Safeguarding Lead and Engag...

Head of Retail and Visitor Experience. Job Opportunity: Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

As the Head of Customer Services Group (CSG) Procurement, you’ll play a critical role in driving procurement strategies across Sky, Comcast, and NBCU, working with a high-performing, pan-European team and reporting directly to the Director of Corporate & Business Procurement. Head of Procurement ...

Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!. This is an ideal opportunity for someone looking to make a full step into sales leadership within a business that will only continue to expand! You’ll also work closely with a CRO that has worked...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

Head of Customer & Partner Success. Make employment and pay decisions, conduct performance evaluations, and foster the professional development of team members. Partner with the Head of Sales & Channel Partnerships and other leaders to align strategies and achieve shared goals.

As the Head of Brand Experience, you will be a key leader sitting on the Old El Paso and Green Giant Brand Development Leadership Teams. Flexible hybrid work policy, with an average of 2 days in the office per week and an early finish at 15:00 on Fridays. Extensive creative experience, ideally in...

Head of Customer Experience Skills:. Head of Customer Experience Key Responsibilities:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. The Head of Ecommerce will manage their dig...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

Leverage insight and professional networks to keep abreast of key customer requirements, market conditions, and Supply Chain trends, including technological advancements in the distribution and retail sectors to aid development of innovative transport solutions across the network. Lead the team o...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience. Manage and support the Customer Service team based in our clients head office. Manage open customer orders including: Ensuring all customer ...

Head of Social (Leeds office of a global network). We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. Deliver the ecommerce experience strategy in line with ev...

The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service operations across various channels, including Live shows, online retail, contact centres, brand management, marketing, social media, and public relations. Now, with the help of Hollywood se...

I'm working with the UK's leading lifestyle and retail brand to recruit an exceptional Head of Customer Service. Head of Customer Service Skills:. Head of Customer Service Key Responsibilities:.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. Improve cus...

As the Head of Brand Experience, you will be a key leader sitting on the Old El Paso and Green Giant Brand Development Leadership Teams. This role offers a unique opportunity to lead the deployment of our "Building Iconic Brands" strategy, ensuring consistent and distinct brand expression across ...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. You will manage the onboarding of new acquisitions into our customer communica...

Head of Client Relationships and Partnerships - Independent Valuation Firm - Experienced / AD / Director Level - Hybrid Working, 1-2 Days in Office per Week. My client is an independent, city-based real estate firm with over 100 years of establishment. Previous or current experience in a similar ...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. They are a ...

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Experience developing and implementing brand identity and tone of voice.

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. A background in e-commerce and/or consumer brands would be highly beneficial, as would experience i...

The role could lead to potentially Head of Department depending on experience. As a result of this success, a high number of pupils each year opt for the subject at A-Level. We want pupils to feel enthused by the opportunities that await them, and proud to be part of a mixed gender, multi-cultura...

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Acting as a trusted advisor to key customers and inter...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. If you share our passion for outstanding customer experiences and have the drive to turn ...

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Acting as a trusted advisor to key customers and inter...

What you’ll do: Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven s

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

Head of Reception! 🌟 Are a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our clients team in the beautiful Kent countryside! Position: Head of Reception Contract Type: Permanent Annual Salary: £compe

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. They are a highly customer-focused business...

Head of Guest Experience (Head of Reservations). Manage and support the Customer Service team based in our clients head office. Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates.

As the Head of Brand Experience, you will be a key leader sitting on the Old El Paso and Green Giant Brand Development Leadership Teams. This role offers a unique opportunity to lead the deployment of our "Building Iconic Brands" strategy, ensuring consistent and distinct brand expression across ...

Over 1000 customer across EMEA, USA & APAC. Experience and track record in SaaS Sales, personally delivering a new business sales quota. Prior experience in Team Management, leadership, coaching or mentorship.