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  • Afternoon/Evening Receptionist
    Afternoon/Evening Receptionist
    9 hours ago
    £12.71 hourly
    Part-time
    London

    Evening Receptionist – Job Description Working Hours: • Monday: 1:30pm–7:00pm, • Tuesday: 1:00pm–7:00pm, • Wednesday: 1:30pm–7:00pm, • Thursday: 1:30pm–6:30pm, • Friday: 1:30pm–7:00pm Location: 9–11 Wrottesley Road, London, NW10 5UY Line Manager: Operations Manager Main Purpose of the Role • Provide a friendly, professional and helpful service to patients and visitors., • Answer calls, deal with enquiries and direct patients to the appropriate service., • Book appointments, process registrations and take home-visit requests., • Pass messages accurately to doctors and other team members., • Process prescriptions and other administrative tasks., • Update and record information on EMIS accurately., • Respond to patient tasks, emails and requests in a timely manner., • Scan and file patient documents and correspondence., • Contact hospitals and other healthcare services when required., • Keep the reception area and consulting rooms clean, tidy and ready for use., • Complete evening closing duties and ensure the building is secure., • Work well with colleagues and provide cover when required., • Follow all practice policies on confidentiality, data protection, health and safety, equality and diversity., • Attend required meetings, training and development sessions., • Report any concerns, risks or problems to the manager., • Manage your own workload and complete tasks accurately and on time., • Support the team and suggest improvements where appropriate. Skills & Qualities Required • Excellent communication and customer service skills., • Friendly, polite and professional manner., • Good telephone and listening skills., • Good computer skills and ability to learn new systems., • Good organisation and time-management skills., • Ability to work accurately and pay attention to detail., • Ability to work calmly under pressure., • Ability to prioritise and manage workload., • Good team-working skills, with the ability to work independently., • Reliable, responsible and punctual., • Respectful and non-judgemental approach to patients., • Ability to maintain confidentiality and handle sensitive information appropriately., • Willingness to learn and take part in training., • Previous GP surgery or NHS reception experience is desirable. Confidentiality All patient, staff and practice information must be kept strictly confidential and only shared with authorised people in line with practice policies. Health & Safety Follow practice health and safety procedures, maintain a safe and tidy working environment, attend required training and report any risks or concerns. Equality & Diversity Treat all patients, carers and colleagues with respect, dignity and without discrimination. General This list is not exhaustive. You may be asked to carry out other reasonable duties to support the smooth running of the practice.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    17 days ago
    £34000–£36500 yearly
    Full-time
    London

    We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

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  • Chef de partie Ottolenghi Richmond
    Chef de partie Ottolenghi Richmond
    1 month ago
    £14.81 hourly
    Full-time
    Richmond

    At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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  • Chef
    Chef
    2 months ago
    £13–£14 hourly
    Full-time
    Ruislip

    Chef Job Description Position Chef Reports To General Manager / Head Chef Location A.K. Whelan Pubs Co. Ltd. Role Overview We are looking for a passionate, reliable and hardworking Chef to deliver high-quality food while maintaining exceptional standards of cleanliness, food safety and kitchen organisation. You will play a key role in ensuring every guest receives a consistently excellent dining experience. Key Responsibilities • Prepare, cook and present dishes to company specifications., • Maintain consistently high standards of food quality and presentation., • Ensure all food is prepared safely and in accordance with food hygiene regulations., • Manage stock effectively, including ordering, rotation and minimising waste., • Monitor portion control to maximise GP while maintaining quality., • Keep the kitchen clean, organised and fully compliant at all times., • Complete all daily, weekly and monthly food safety documentation., • Work efficiently during busy service periods while maintaining quality., • Support the development of seasonal menus and specials where required., • Ensure all equipment is cleaned, maintained and reported if faulty., • Work closely with front-of-house teams to deliver outstanding customer service., • Train and support junior kitchen team members where appropriate., • Follow all company policies, health & safety procedures and allergen legislation. Skills & Experience • Previous experience working as a chef in a busy pub, restaurant or hospitality environment., • Excellent organisational and time management skills., • Ability to work calmly under pressure., • Strong understanding of food hygiene and HACCP procedures., • Knowledge of allergen legislation., • Team player with a positive attitude., • Flexible to work evenings, weekends and bank holidays. Essential Requirements • Level 2 Food Safety & Hygiene (preferred)., • Right to work in the UK., • Passion for producing quality food., • Excellent communication skills., • High standards of cleanliness and attention to detail. What We Offer • Competitive pay., • Career development opportunities., • Company training and support., • Staff discounts., • Company pension (where eligible)., • A friendly, supportive working environment., • Opportunities for progression within a growing pub group. Our Expectations Every Chef is expected to uphold the company’s core values by delivering: • Outstanding food quality., • Exceptional cleanliness., • Strong teamwork., • Excellent customer service., • Consistent compliance with health & safety and food safety legislation., • Pride in every dish served.

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