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Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lea... ZIPC1_UKTJ

55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

We are looking for an Information Librarian to join our Open Access team and help support the University research community in publishing its research findings. Reporting to the Scholarly Communications Librarian and working as part of the team you will be responsible for checking the quality of deposits in the University repository system (Pure) and ensuing that all metadata, copyright, licensing and attached files are accurate and that the deposit meets open access requirements before validating them for publication. You will support research students and staff directly, helping them to navigate publication options to make their research work publicly available. This means providing specialist advice about publisher terms and conditions (including copyright ownership and licensing rights), and gold or green routes to open access publishing. You will help process article submissions through our publisher agreements, review requests for payment of publisher fees, liaise with publishers and help with the payment of invoices from our open access funds. You will develop, maintain and record efficient and effective processes across all these workflows and help with system testing. In addition, you will contribute towards training, the development and maintenance of guidance, and help on occasion with the supervision of Library Assistants, and work placement or internship students and staff. There will be opportunities to contribute to initiatives across the wider Library Research Services Team and the broader Library. You should have these qualities: • Proactive, with initiative and self-motivation. You will have the ability to prioritise and self-manage, knowing when to refer to your manager, • Versatile and adaptable, • Excellent customer service skills, • Ability to work as part of a team and to collaborate with colleagues in other teams and departments, sharing and promoting team goals and effective behaviours, • Excellent written and verbal communications skills, and the ability to contribute clearly to the development and maintenance of written guidance and processes, • Digitally literate and confident with M365 apps (Word, Excel, OneDrive, Teams and SharePoint), • Attention to detail and the ability to analyse and report on data for monitoring purposes, • Experience of cataloguing or metadata quality checking using a Library catalogue, repository or similar system This is a full-time role for a fixed-term period until April 2027 For an informal discussion about the role please contact Jason Harper, Head of Library Research Services ( ) or Cath Borwick, Scholarly Communications Librarian ( ). The successful applicant will join a dedicated, professional team of Library staff committed to the continual development of services to support the University’s mission: to deliver world-class research and teaching, educate our students to become future leaders and innovators, and benefit the wider population through the University’s research, enterprise and influence. We understand the importance of continued professional development for all Library staff. You will benefit from the programme of local opportunities we provide and our support for your involvement in appropriate external activities. The Library is a CILIP Employer Partner and provides CILIP membership benefits for all Library staff. The Library is a signatory to the CILIP Green Libraries Manifesto. This means that we seek to contribute to the University’s sustainability goals by providing our services in a resource-efficient manner, seeking opportunities to minimise environmental impact and supporting sustainable practice. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the ___. an accredited ___; ___, committed to ___. We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A ___, • An excellent reward package that recognises the talents of our diverse workforce Closing Date: 18 May 2026 Department: Management, Specialist and Administration Salary: £31,236 to £37,694

YT Technologies is proud to represent a multi-award-winning software house that is a true leader in the Digital Health space. Following a strategic refocus of their customer journey team, our client is looking for a commercially-minded Account Manager to manage and grow a portfolio of established healthcare accounts. This is a pivotal role for a proactive relationship builder who wants to move beyond reactive support and help drive a new era of commercial growth within a purpose-driven organisation. The Role Following a recent restructure, this role has evolved into a proactive, growth-oriented position. You will manage a portfolio of approximately 20-30 accounts, acting as the primary commercial touchpoint for healthcare providers. Key Responsibilities: Commercial Growth: Proactively identify and secure opportunities for upselling new features and modules from across the client's wider software portfolio. Relationship Management: Move from "virtual check-ins" to meaningful, relational touchpoints, with a strategic goal of increasing face-to-face engagement. Customer Success: Deeply understand client challenges to ensure they are maximising the value of the technology to improve patient outcomes. Strategic Mapping: Navigate complex stakeholder environments to drive long-term retention and increase overall customer lifetime value. About You Our client values commercial behaviours and culture fit above all else. While experience in the NHS landscape is highly desirable, we are looking for someone who can demonstrate high levels of autonomy and a "hunter" mindset within an existing account base. What we’re looking for: Account Management Pedigree: Proven experience managing high-volume account portfolios with a focus on commercial expansion. Self-Managed Drive: You will be working within a flat, self-managing structure. You must be comfortable setting your own strategy and taking ownership without traditional management oversight. Communication Skills: Able to build rapport quickly with clinicians and operational leads, using the "right language" for the healthcare sector. Location: You must be able to work from the Bath head office (approx. 2/ 3 days a week) to collaborate effectively with internal technical and development teams Please apply for more details

Senior Manufacturing Engineer Somerset £45,000 - £60,000 + Excellent Benefits + 9 Day Fortnight The Company We are working on an exciting Senior Manufacturing Engineer role which offers a huge variety of interesting, challenging and diverse tasks across NPI, Process Improvement, customer liaison, supplier liaison and design for a forward thinking business in the circular economy space. Sound interesting? Read on………… Our client employs 70 staff and is a specialist Automotive supplier working in partnership with OEM’s to provide high-quality re-manufactured parts. After being established over 70 years ago they have been through modernisation in recent decades and are seeing huge year on year growth as they continue strengthening their relationship with one of the leading Automotive manufactures in the UK. They are looking to recruit for a Senior Manufacturing Engineer with immediate effect. The Role The Senior Manufacturing Engineer will deal with a wide range of interesting and complex challenges in their role. They key facets for the role will be: New Product Introduction – This will involve liaison with customers on new assemblies from initial customer meetings, through capability review, supplier development, prototype production right through to customer sign off and approvals on new assemblies. Maintenance of existing production programmes – Identifying issues during assembly and analysis and problem solving to identify opportunities for improved process. Line Efficiency Gains – Identifying bottlenecks in assembly and providing solutions – typical problems you could be reviewing are tooling issues, inefficient line lay out, part availability at line or quality of process instruction documentation. Line Balancing – Optimising flow of assembly lines for maximum efficiency Design of tooling – Circa 20% of the role is spent on Solid Edge producing 3D models and manufacturing drawings for external manufacturing of tooling and work holding fixtures which consist of sheet metal and machined components Specifying out and buying new equipment needed for assembly lines. The Candidate To be successful in your application for this Senior Manufacturing Engineer role you will need: A practical approach to problem solving To be comfortable customer facing To have worked in either a manufacturing engineer, process engineer or NPI related role within an engineering or manufacturing setting. To be strong analysing data and information A desire to learn The business can support with training on CAD but any supporting CAD experience is a benefit. The Benefits For this Senior Manfacturing Engineer role you will receive: £45,000 • £60,000 basic salary dependant upon experience A nine day fortnight – the business works Monday – Thursday every other week. The opportunity to work for a department head with a huge passion for the role and over 10 years with the business If you are interested in applying for this Senior Manufacturing Engineer role please send your CV to Stewart Jackson at (url removed) ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You’ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express’ service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement • Extreme ownership – takes accountability for results and solutions • Customer centric – prioritises long-term relationships and service excellence • Honesty and integrity – acts with transparency and professionalism • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva • Car allowance • Holiday – 25 days plus bank holidays • Employee Assistance Programme • Death in Service – 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Trading Manager (Buyer / Senior Buyer) Somerset (Head Office) | Hybrid working Are you a commercially driven buying professional who thrives on turning strategy into results? Ready to take ownership of a £100m+ category and shape its future? This could be your next big move. A fantastic opportunity has arisen for a Trading Manager to join our client's growing team at their Yeovil Head Office. This is a high-impact role where you'll be responsible for delivering sales and profit targets, building compelling trading plans, and driving real commercial growth. What you'll be doing: Owning sales and profitability targets for your category Developing a 2-year category strategy using market and customer insight Building and delivering a 12-month trading plan with clear tactical activity Negotiating promotional support and trading terms with suppliers Identifying risks, spotting opportunities and driving remedial action where needed Managing range changes and innovation, working with the wider Group and local suppliers Setting pricing within framework and keeping a sharp eye on competitor activity Playing a key role in budgeting, forecasting and financial reporting Presenting plans and performance updates to senior stakeholdersThis is a role for someone who combines strategic thinking with hands-on trading expertise. You'll be a strong negotiator customer-focused, commercially astute and confident working cross-functionally in a fast-paced retail environment. We're looking for: Retail trading experience (Buyer or similar) Strong commercial acumen and understanding of seasonality & price perception Experience across multiple sales channels Solid financial reporting knowledge Confident negotiation and presentation skills Strong Excel and PowerPoint capability Excellent organisation and deadline managementIf you're someone who takes ownership, thrives on accountability and enjoys collaborating to achieve shared goals, you'll fit right in. In return, you'll enjoy a fantastic package including: Highly competitive salary 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus scheme Buy More Holiday scheme EV Car Scheme Life cover 20% colleague discount Discounted healthcare and enhanced family leave Loyalty recognition & share save scheme In-house training and development Access to an award-winning Pension SchemeThis is a brilliant opportunity to join a market-leading retailer where you can truly influence performance, innovation and growth. If you'd like to find out more, We'd love to have a confidential conversation. BH35646

TITLE Head of Sales INTRODUCTION Our client is an innovative modular building, temporary accommodation and anti-vandal cabin manufacturer with a longstanding reputation in the market for product quality and outstanding customer support. Following continued growth this year, they are looking to appoint a Head of Sales to shape further expansion and drive future success. LOCATION UK-wide role, home-based and remote, some head office time. Ideal home location would be Midlands or North, including Birmingham, Stoke-on-Trent, Leicester, Nottingham, Derby, Sheffield, Leeds, Bradford, Halifax, Manchester, Liverpool, Merseyside, or close. THE JOB ROLE The Head of Sales role will see you lead, develop and coach a small existing team of BDMs winning corporate business across a number of markets. The role entails: Taking an active and entrepreneurial role in shaping a successful sales and growth strategy for the division. Leading by example, supporting the development of the current BDM team, acting as a mentor and coach. Leveraging existing internal marketing team support, along with external marketing agency engagement. Maximising the use of sales data, CRM content and AI-backed sales resource to effective drive customer engagement. THE PERSON NEEDED For the Head of Sales role our client is looking for strong existing experience with the modular building, temporary accommodation or secure site accommodation markets. Prior team leadership experience Existing knowledge of customer segments and the ability to bring value to a sales growth strategy. THE REWARDS £70-80K Basic salary +20-25K OTE (un-capped) Fully expensed electric vehicle, pension, healthcare, 25 days leave, full package IF YOU MEET THE REQUIRED EXPERIENCE – PLEASE APPLY NOW! Our client is looking to conduct initial interviews ASAP. If you have experience in this sector, please send your CV now. Key terms: Head of Sales, Field Sales Manager, National Sales Manager, Regional Sales Manager, Sales Manager, Sales Director, sales leadership, sales leader, Senior Business Development Manager, site accommodation, temporary accommodation, modular buildings, secure units, anti-vandal units, secure cabins, anti-vandal cabins, Midlands, West Midlands, East Midlands, North West, West Yorkshire, South Yorkshire, North Yorkshire, M62, M1, M6, Birmingham, Coventry, Stafford, Tamworth, Wolverhampton, Coalville, Stoke-on-Trent, Loughborough, Burton on Trent, Leicester, Nottingham, Derby, Sheffield, Chesterfield, Rotherham, Leeds, Huddersfield, Wakefield, Bradford, Halifax, Doncaster, Wetherby, Harrogate, York, Manchester, Warrington, Chester, Stockport, Bolton, Rochdale, Blackburn, Preston, Liverpool, Merseyside

Systems Engineer – Surface Ships Location: Dorchester, Dorset, England Competitive market salary negotiable at application Package Includes: Career Development and Training Employee pension contribution is matched 1.5 times by TKMS Atlas to a maximum of 10.5% ER contribution 25 days holiday (increasing to 28 days after 5 years and 30 days after 10 years) Dental Cover and Employee Assistance Programme Flexible working patterns Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design and development, system integration, validation and qualification. Knowledge and experience (will be developed in the job role if not held) Ability to analyse complex problems and identify solutions Ability to guide design processes and make sound technical decisions Candidates should have previous experience in a technical/engineering role, with either a desire to develop / previous experience in delivering equipment or products into service Demonstrable and proven competence in Systems Engineering and the systems engineering lifecycle Domain knowledge in one or more of the following areas: Systems Engineering, Sonar and Underwater Acoustics, Maritime Security Systems, Marine technology, Mine warfare, Anti-submarine Warfare, Command and Control Systems (including network architectures and software) Key Skillset Key accountabilities may include Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. Responsible for the System Engineering outputs including: Assessing Customer requirements against product specifications System specifications System architecture definition Internal and external interface definition Test and Acceptance strategy Defining engineering work packages and sub-contractor specifications Supporting the Project/Bid Manager in identifying and managing technical risk Selling-off contract requirements by leading Factory, Harbour and Sea Acceptance Test activities Responsible to the Head of System Design for quality of technical and engineering output, following the company's System Engineering Processes and technical reviews Responsible to the customer for delivering a system that is fit for purpose Represents TKMS ATLAS UK products and systems on behalf of the business to the customer, external partners, stakeholders and suppliers Additional information Due to the sensitive nature of the product all applicants must have worked within the Defence / Military industry within the last 12 months or be capable of obtaining Security Clearance (SC level minimum). SC clearance must be in place before the successful candidate can start. TPBN1_UKTJ

Systems Engineer – Surface Ships Location: Dorchester, Dorset, England Salary: Competitive Market salary Package Includes: • Career Development and Training • Employee pension contribution is matched 1.5 times by TKMS Atlas to a maximum of 10.5% ER contribution • 25 days holiday (increasing to 28 days after 5 years and 30 days after 10 years) • Dental Cover and Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design and development, system integration, validation and qualification. Knowledge and experience (will be developed in the job role if not held) • Ability to analyse complex problems and identify solutions • Ability to guide design processes and make sound technical decisions • Candidates should have previous experience in a technical/engineering role, with either a desire to develop / previous experience in delivering equipment or products into service • Demonstrable and proven competence in Systems Engineering and the systems engineering lifecycle • Domain knowledge in one or more of the following areas: Systems Engineering, Sonar and Underwater Acoustics, • Maritime Security Systems, Marine technology, Mine warfare, Anti-submarine Warfare, Command and Control Systems (including network architectures and software) Key Skillset Key accountabilities may include • Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible for the System Engineering outputs including: o Assessing Customer requirements against product specifications o System specifications o System architecture definition o Internal and external interface definition o Test and Acceptance strategy o Defining engineering work packages and sub-contractor specifications o Supporting the Project/Bid Manager in identifying and managing technical risk • Selling-off contract requirements by leading Factory, Harbour and Sea Acceptance Test activities • Responsible to the Head of System Design for quality of technical and engineering output, following the company's System Engineering • Processes and technical reviews • Responsible to the customer for delivering a system that is fit for purpose • Represents TKMS ATLAS UK products and systems on behalf of the business to the customer, external partners, stakeholders and suppliers TPBN1_UKTJ

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experien

Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Enginee

A global data management firm in Greater London seeks a Global Head of Pipeline Operations and Client Experience. This role focuses on ensuring operational excellence and a seamless experience for clients across various products. The firm offers a collaborative environment, emphasizing diversity and

Search is looking for a Head of Digital Experience to lead the strategy and optimisation of the full digital customer journey. The ideal candidate will have strong expertise in data-driven customer engagement and a commercial mindset. This position offers a hybrid working model with competitive sala

You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Lead and develop a high-performing customer service and customer experience team. Background in cus

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Cross�

Head of Global Customer Service. Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, automation, and AI‑driven service delivery. Global Strategy & Standards: Define the global customer service visi

AI is looking for a Head of Cloud Hosting & Developer Platform Engineering to lead strategic initiatives and engineering teams across AWS, Azure, and Kubernetes. The role focuses on reducing friction for approximately 3000 engineers while ensuring the reliability and security of cloud platforms.

A leading subscription brand in Greater London is seeking a Head of Product to take ownership of the customer journey. The successful candidate will lead a small team focused on improving the customer experience through structured experiments and collaboration across departments. Candidates should p

A global investment data firm is looking for a Head of Pipeline Operations and Client Experience in London. The successful candidate will oversee the quality of data pipelines, manage global teams, and define a client experience strategy. You should possess senior leadership experience in data opera

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

The Head of Customer Strategy & Planning plays a critical leadership role within Heathrow’s Commercial Leadership Team, shaping and driving the integrated commercial planning agenda to deliver sustainable revenue growth and strategic outcomes. Sitting on the Customer leadership team, this role pro

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the delivery of training, support

A dynamic fintech platform is looking for a Head of Property Moving Assistants to lead a team responsible for delivering a seamless homebuying experience. The ideal candidate will have experience in customer operations, preferably in property or financial services.

The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess. A leading healthtech AI platform in London is seeking an Experience Marketing Lead to manage a world-class events program. You will design and e

CLT team effectiveness - Own the strategic cadence, agendas and effectiveness of the Customer Leadership Team, including leadership of away days, ensuring decisions are aligned to strategy and translated into clear actions and delivery plans. The Head of Customer Strategy & Planning plays a critical

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Stay ahead of regulatory, privacy, and payment

Enterprise customer success - significant experience in B2B SaaS customer success or commercial account management, with direct accountability for retention and expansion targets. You'll be the single point of accountability for retention, expansion, and account health - leading a small team and wor

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

The Head of Client Management-EmployeeExperience is the functional leader responsible for defining, embedding, and continuously improving the client management and client success discipline across Aon’s Employee Experience business. Head of Client Management-Employee Experience. This is a hybrid p

This senior role requires at least ten years of experience in the agency or corporate arenas with a strong focus on client relations and innovative solutions.

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. The ideal candidate will have extensive experience in housing operations and be skilled in risk management and operational oversight. This is a pe

Barchester Healthcare is seeking a Head of Benefits & Rewards to lead the design and delivery of a comprehensive rewards strategy. The ideal candidate will have extensive experience in managing reward programmes within regulated organizations and possess strong leadership and analytical skills. Join

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with sof

Hexagon Housing Association is seeking a Head of Customer Experience to lead its Complaints and Customer Services functions in Greater London. This pivotal role requires expertise in transforming customer experience services within social housing, emphasizing a culture of accountability and continuo

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. Someone who likes to think outside the box, think omni-channel, be passionate about personalised experiences across digital, love reporting and storytelling, be passionate about data driven merchandising and paid

Green Recruitment Company is seeking a qualified electrician to oversee customer experience and quality control in a growing renewable energy setting. The ideal candidate will have hands-on experience with solar technology and compliance frameworks, with the ability to lead complex customer issues a

A prominent education service provider in the UK seeks a strategic Head of Internal Communications to lead internal communications efforts. The ideal candidate should have proven leadership experience and a strong ability to build a collaborative culture within the organization.

Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a reg

The ideal candidate has proven leadership experience in hospitality, strong knowledge of restaurant performance and budgeting. This position offers competitive salary and opportunities for career growth within a dynamic environment. Responsibilities include overseeing day-to-day operations, training

You’ll take ownership of a broad and diverse customer base, working closely with a team of Account Managers to redefine how accounts are segmented, managed, and grown. Proven experience in Customer Success or Account Management leadership within a SaaS or technology-led business. Experience managi

A leading consumer brand in Greater London seeks a Head of Design to lead a multi-disciplinary team. This hands-on leadership role aims to enhance the digital customer experience across app and web platforms. Candidates should have experience in design leadership and managing product design teams.

Borough Kitchen is seeking a Customer Service Manager to enhance their online customer experience in the UK. Ideal candidates will demonstrate strong retail or eCommerce experience, excellent communication skills, and a genuine passion for customer service and quality products.

Successful candidates will have 5 years of relevant experience, a track record of process building, and a startup mentality. Fleek is seeking a People Ops & Workspace Manager based in London to take ownership of company operations, ensuring efficient payroll, benefits management, and an inspiring of

You have a genuine instinct for customer experience – you care about how customers feel in every interaction, not just whether the ticket closed. You'll strengthen clear principles for delivering high‑quality support at scale – balancing efficiency, quality, and the customer experience that's

A competitive salary and various employee benefits are offered, including 35 days vacation and training opportunities. A prominent hotel chain in Bath is seeking a Head Housekeeper to lead the housekeeping team, ensuring exceptional cleanliness and guest satisfaction. This role includes managing bud

The ideal candidate will have experience in office management and a proactive approach to problem-solving. Checkatrade is seeking a Workplace Experience Lead to oversee our London HQ and Lakeside office, ensuring a vibrant and productive workspace for employees. Checkatrade offers competitive salary

You will ensure customer needs are exceeded, providing fast service and managing customer accounts. Besides a vibrant workplace, Booker offers various benefits including discounts and a retirement savings plan. Booker Group plc seeks a Branch Assistant in Peterborough to support the Customer Service