Head of customer experience jobs in HuntingdonCréer des alertes d'emploi

Security Engineer 📍 Alconbury Weald (with occasional travel to other MM Flowers sites) 🕒 Full-time | 40 hours per week (Mon–Fri) 🌸 About MM Flowers MM Flowers is one of the UK’s leading flower importers and suppliers, delivering fresh flowers to major retailers across the UK and Europe. With a strong heritage and an ambitious future, we combine innovation, technology, and sustainability to support a fast-paced, operationally critical supply chain. Technology plays a vital role in enabling our growth, resilience, and customer promise. 🌟 The Role We’re looking for a Security Engineer to help protect and strengthen MM Flowers’ technology environment as we continue our digital transformation journey. Reporting to the Head of IT Infrastructure & Operations, you’ll be responsible for designing, implementing, and continually improving security controls that safeguard our systems, data, and operations. You’ll work closely with internal IT teams, trusted partners, and business stakeholders to deliver secure, scalable solutions that support business continuity and future growth. This is a hands-on role where you’ll have real ownership and influence over our security posture in a business where reliability and availability are critical. 🔐 Key Responsibilities • Design, implement, and enhance security infrastructure and operational security systems, • Monitor, respond to, and investigate security incidents to maintain high service availability, • Drive security improvements through automation, reliability, and best-practice controls, • Support cloud security adoption and the modernisation of on-prem and cloud environments, • Manage and collaborate with our MSSP and key security vendors, • Ensure compliance with recognised frameworks and standards including ISO 27001, CIS Controls, and NIST, • A strong, scalable security posture aligned to MM Flowers’ business strategy, • Improved CIS scores and sustained ISO 27001 compliance, • Effective vulnerability management and timely incident response, • 3–5 years’ experience in a security engineering or similar IT security role, • Hands-on experience with security technologies (firewalls, SIEM, endpoint protection, vulnerability management tools, etc.), • Experience supporting security solutions in both cloud and on-prem environments, • Proven experience in responding to and investigating security incidents, • Experience working with third-party vendors and managed security service providers, • Strong organisational skills with the ability to prioritise operational and project work, • Ability to clearly explain technical security topics to non-technical stakeholders You’re detail-oriented, proactive, and calm under pressure. You enjoy solving problems, stay curious about emerging threats, and are passionate about maintaining high standards of security and compliance. You’re a strong communicator who works well independently and thrives in a collaborative environment. 🌼 Why Join MM Flowers? • Be part of a business that blends innovation with operational excellence, • Play a key role in protecting a mission-critical supply chain, • Work in a collaborative, supportive IT team with real scope to influence and improve

Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. The Role: This role will be part of our BlueBear Business in Bedfordshire. This Head of Electronics position will head up the electronics design and prototyping department, leading overall design and a managing a team of electronic engineers. This role is suited to a person with extensive experience in detailed electronic design, strong leadership capability, and extensive knowledge of safety- and mission-critical development environments, including DO-254 compliance and controlled design documentation processes. Key Responsibilities: Leadership & Management: * Lead, mentor, and develop a high-performing team of electronic engineers (8-10 staff) across multiple programmes. * Define team objectives, competency development plans, and performance goals aligned with business needs. * Foster a culture focused on engineering excellence, traceability, accountability, and continuous improvement. Technical Leadership & Design Execution: * Own and drive the electronic hardware design lifecycle from requirements capture through to production release. Acting as the design authority. * Lead detailed design activities for digital, mixed-signal, Application Processor and FPGA-based, and high-reliability systems. * Oversee complex circuit design, worst-case analysis, component derating, power integrity assessment, and reliability engineering. * Provide expert review and approval of schematics, PCB layouts, component selection, and detailed design documentation. Design Standardisation & Quality Governance: * Act as the organisational Subject Matter Expert for DO-254 processes, standards, and industry best practice. * Maintain design assurance processes and verification traceability across safety-critical electronics developments. * Oversee configuration control, Verfication and Validation activities Project & Stakeholder Coordination: * Work cross-functionally with Systems Engineering, Software, Mechanical, Test, and Programme Management teams to ensure aligned delivery. * Support bid development, cost estimation, design planning, and reporting to internal and customer stakeholders. * Ensure workloads, priorities, project risks, and dependencies are managed effectively to meet schedule commitments. Qualifications and Skills: Essential: • Strong project and programme management experience., • 15-20 years experience in electronics hardware design across digital and mixed signal systems, • Chartered/Incorporated Engineering Status, • Experience applying and designing to DO-254, • At least 5 years of extensive wiring and PCB rework experience., • Significant expertise in detailed electronics hardware design., • Detailed understanding of the electronics manufacturing processes, • Excellent attention to detail., • Process driven, ability to read legislation and implement processes to ensure adherence., • Experience managing 5+ projects/programmes at a time with many stakeholders., • Excellent time management/prioritisation skills, • Highly organised and able to work multi projects in fast paced environment, • Adaptable personality with professional approach, • Leading a team, • Good verbal and written communication skills, • Excellent organisation skills, • Conscientious, with a proactive work ethic Desirable: • Experience working on many projects at once and managing your time effectively., • Experience of interfacing with subcontractors, • Experience writing VHDL or Verilog, • Experience writing embedded C and Python Subject to UK MoD security clearance vetting to a minimum SC level As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.

Field Service Engineer. PE29, Huntingdon. £45,000 - £50,000 Field Service Engineer, Service Engineer, Maintenance Engineer, Multi Skilled Engineer or similar. Working for a UK based specialist manufacturing business who supply industrial automation machinery & systems. Newly created role, a lot of recent success and a strong order book has meant the business needs an experienced service engineer. A background in automation, machinery, packaging, conveyors, robotics systems ideally. Midlands based head office, travel throughout the UK. We expect a salary of roughly £45,000 - £50,000 + Vehicle This Field Service Engineer job will suit: Field Service Engineer, Service Engineer, Maintenance Engineer, Multi Skilled Engineer or similar you will be accustomed to travelling to customer manufacturing sites across the UK Technically astute (Mechanical / Electrical split), Good knowledge of Manufacturing & Production machinery specifically industrial automation, packaging machines, conveyors, robotics or similar. You could work in a related industry; Automotive, Food & Process, Distribution, Packaging or similar. Strong leadership and communication skills you will need to manage and coordinate multiple stakeholders onsite colleagues, sub contractors, customers etc. Mechanical or Manufacturing engineering knowledge qualifications or experience working in a technical role. Able to travel to customer sites full UK driving license. The Field Service Engineer jobs working environment, opportunities and rewards: Highly successful UK business based in the Midlands, going through a period of success looking to strengthen their Service team. Very professional business with excellent structure, your jobs will be well planned in advance and your travel will be structured, you will be well supported by the business. Starting salary will be dependent on experience (£45,000 - £50,000 as a very rough estimate) Car + other wider benefits. This job is commutable from Huntingdon, Bedford, Peterborough, Northampton, and surrounding areas. To apply please contact Danny Turnock at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. TPBN1_UKTJ

Reporting to the Director of Customer Excellence EMEA, this senior role is responsible for delivering a consistent, high-quality customer experience while driving standardisation, continuous improvement, and strong cross-functional collaboration across our EMEA business. You will lead approximately

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Wed also love you to: Ensure that the company values are reflected in your own work and behaviour: Put People First, own it, Be Curious, Succeed Together, and Delight your customer Whats in it for you: Our Head of Customer Success position also comes with a bonus scheme Every member of our team at

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, a. Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy

Head of Student ExperienceWhen registering to this job board you will be redirected to the online application form. What we are looking for:Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

A leading design company based in Greater London is seeking an experienced Head of Consumer Care to shape and lead a consumer-centric function. The ideal candidate will have proven experience in customer experience functions, excellent leadership skills, and a data-driven mindset. This role is respo

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Have a proven track record of leading high�

A leading property development company in Greater London seeks an experienced General Manager to oversee operations for a new Build to Rent scheme. Ideal candidates will have strong operational management experience and a commitment to sustainability. This position offers comprehensive benefits incl

Head/Director of Existing Customer Strategy. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.

A technology company specializing in subsurface modeling is seeking an experienced Sales Manager to lead a dedicated team in the EMEA region. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strateg

As our Head of Customer Experience youll help make sure we are meeting the needs of our tenants in Gloucestershire and the surrounding areas. Come make a real difference as our Head of Customer Experience!. Youll be responsible for implementing our customer experience strategy and our new approach t

A leading car-sharing marketplace in Greater London is seeking a Customer Support Leader to enhance customer experience across the UK. The ideal candidate will demonstrate excellent leadership skills and a problem-solving mindset, along with being proficient in G-Suite and Microsoft Office. The role

A leading entertainment provider in Greater London seeks a Head of Insight for Customer Care. This pivotal role involves leading a multidisciplinary team, shaping data-driven decision-making, and enhancing analytics capabilities to improve customer outcomes. Candidates must have extensive experience

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. A financial technology firm in Bristol is seeking a strategic leader for the role of VP of Customer Exp

The Head of Customer will lead the strategy, performance, and long‑term success of our customer‑facing teams across InPost Newstrade. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on,

You will oversee the selection and performance of Managing Agents, ensuring all developments meet standards and prioritize customer experience. A leading residential developer in Greater London is seeking a Head of Real Estate Europe & India to manage estate responsibilities. The ideal candidate wil

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. Driving a cross-sell strategy to take customers from a core platform into a wider suite of services. The customer base spans several thousand accounts, from major enterp

Prior experience as a Head of / VP Customer Service – you’ll have built and managed teams before. Customer Service team all in the UK and they need a customer-obsessed Customer Service leader to take them to the next level. You’ll take ownership of the Customer Service function – in time thi

Strong experience in technical sales and a track record of managing diverse customer portfolios are essential. A leading cloud software company is seeking a Manager for Customer Solution Engineering in London. This hybrid role focuses on strategic sales partnership, driving new business and enhancin

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics. Own and lead the full customer lifecycle, from onboarding and activat

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Head of Customer Experience – six‑month fixed term. Experience in delivering customer satisfaction frameworks and leading cultural change.

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus on data. Get notified about new Head of Customer Success jobs in.

A leading educational institution in Epsom and Ewell is seeking a passionate individual to manage the Student Experience programme. The position offers significant benefits including generous paid holidays and growth opportunities.

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. This hybrid role includes equity participation, Bupa Health Insurance, a £1,500 training

A leading financial services provider in the UK is seeking a Head of Product for Websites to elevate its global online presence. This role involves strategic oversight of the product lifecycle and leading a team of product managers. The ideal candidate will have extensive experience managing ecommer

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A leading health and pharmacy company is seeking an experienced Head of Benefits & Wellbeing to innovate and shape the benefits and wellbeing agenda for over 50,000 colleagues. This permanent role involves creating an exciting strategy to enhance colleague experiences, leading a dedicated team, and

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

A leading pet food company in the United Kingdom is seeking a Head of Customer Love Foundations. This key role is responsible for delivering exceptional customer service while leading a dedicated team. The ideal candidate will demonstrate strong commercial acumen and manage various initiatives to en

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

A leading travel technology company in Greater London is seeking a Head of Workplace Experience to enhance workplace culture and employee productivity. This role involves strategic leadership across multiple offices and managing projects to ensure a safe and inclusive environment. Ideal candidates w

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects. This role requires a strategic leader with a strong background in housing management and understanding of property regulations. If you are committed to strengthening c

A telecommunications service provider is seeking a skilled digital marketing professional to lead the launch of new Travel eSIM markets. Ideal candidates will have experience in digital marketing within the telecom or travel sectors, possess a data-driven mindset, and manage multiple markets efficie

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. With a focus on scaling customer services effectively, the candidate will thrive in a fast-paced, metric-driven environment, ensuring all team members delive

A leading events company in the East Midlands seeks a Head of Operations to oversee event safety and effectiveness. This position offers attractive perks including discounted event tickets and a comprehensive benefits package.

A leading industrial services company is seeking a Head of Customer Service for the EMEA region. This role involves owning the customer service experience across multiple sites and driving operational excellence. The ideal candidate will lead a team of about 50 professionals and collaborate with var

The Head Of Customer Operations Will. The Head Of Customer Operations Will Ideally Have. This is a senior leadership role where you'll shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems.

This position offers excellent benefits, including 37 days of paid holiday and free online qualifications. A prominent educational institution in the UK is seeking a passionate leader to enhance the Student Experience. The ideal candidate is knowledgeable about student needs, capable of leading team

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

A leading SaaS company in Greater London seeks a Senior Manager of Customer Marketing Communications. This position offers opportunities for professional growth within the company and promotes a people-first culture that values diversity and collaboration. This role involves developing and executing