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Sales Advisor – New Homes Lancaster | Thursday–Monday, 10:00am–5:00pm A leading national housebuilder is looking for a confident and customer-focused Sales Advisor to join their successful team in Lancaster. This is a fantastic opportunity for someone with a background in estate agency or sales who is looking to step into a rewarding role within the new homes sector. About the Role As a Sales Advisor, you will be the face of the development, guiding customers through the home-buying journey from initial enquiry to completion. You’ll be working in a beautiful show home environment, helping buyers find their perfect property while delivering an exceptional customer experience. Key Responsibilities • Welcome and engage prospective buyers, understanding their needs and requirements, • Provide detailed information on properties, specifications, and the buying process, • Conduct viewings and showcase show homes to a high standard, • Manage the full sales process from enquiry through to reservation, • Maintain accurate records of customer interactions and sales progress, • Work closely with internal teams, including site and head office staff, • Ensure the sales area and show homes are always presented to an exceptional standard, • Meet and exceed sales targets and KPIs About You • Previous experience in estate agency, new homes, or a sales-driven environment, • Strong communication and interpersonal skills, • Highly organised with excellent attention to detail, • A proactive, self-motivated approach with a strong work ethic, • Passionate about delivering outstanding customer service, • Professional, well-presented, and reliable, • Flexible to work weekends (Thursday–Monday schedule) What’s on Offer • Competitive basic salary with attractive commission structure, • Opportunity to work with a respected national housebuilder, • Supportive team environment with ongoing training and development, • Clear career progression opportunities within the business If you’re a driven sales professional who enjoys working with people and wants to be part of a growing, reputable company, this could be the perfect next step in your career. Apply now to take the next step into new homes sales

HR Assistant Are you an organised and people focused professional looking to build your HR career in a busy and supportive environment? We are seeking an organised and proactive HR Assistant to support the day-to-day operations of a busy HR department. Reporting to the Head of HR and Culture via the Deputy HR Manager, the role involves providing high-quality administrative and operational support across the full employee lifecycle, including recruitment, onboarding, HR systems, reporting and general employee relations. This is a varied and rewarding role for someone who enjoys working collaboratively and delivering an efficient, confidential HR service. The successful candidate will have experience working in a fast-paced HR or administrative environment, with a strong ability to manage competing priorities while handling sensitive personal data appropriately. You will have excellent IT skills, including spreadsheets, databases and word processing, alongside strong written and verbal communication skills. Essential qualifications include GCSEs (Grade 4 or above) in Maths and English and a relevant business or HR qualification, ideally at Level 3 (or willingness to work towards). A good understanding of employment law, strong organisational skills and a professional, customer-focused approach are also key. Benefits include: • Membership of the Local Government Pension Scheme (employer contribution 9.3%);, • Generous leave entitlement (28 days, plus Bank Holidays and College Closure Days);, • Cycle to Work scheme;, • Opportunities for continuing professional development;, • Strong staff support services;, • Free staff parking and EV charging facilities. Lancaster and Morecambe College are a thriving FE College and justifiably proud of the strong links with our local community. Located between Lancaster and Morecambe, we are proud to be our community’s provider of technical, professional and creative education. All posts are subject to a DBS Disclosure in line with our policy of safeguarding and promoting the welfare of learners. Any specific Safeguarding duties applicable to this post are outlined in the job description. Closing date: Wednesday, 29th April 2026 Our reference: SE4136 Vacancy: HR Assistant Location: Lancaster Salary: Up to £26,420 per annum, depending on experience Hours: 37 hours per week Smart Hire are advertising on behalf of Lancaster and Morecambe College

Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: £31,000 - £33,000 starting salary Two pay rises in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsportAbout the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress.6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts.12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure.You must have: A full UK driving licence The ability to start a full-time role immediatelyApply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If youve also

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. This hybrid role includes equity participation, Bupa Health Insurance, a £1,500 training

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A health insurance provider is seeking a Director of Customer Services Transformation to enhance operations and drive customer satisfaction. Candidates should have a strong background in leading transformations in regulated sectors and expertise in customer journey optimization.

Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Enginee

Create and run a Voice of Customer program to capture feedback and influence roadmap and service offerings. Proficient with Salesforce (or similar CRM), CPQ, and customer success platforms (e. B2B SaaS or software, including 6+ years leading customer success, account management, or renewals teams.

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. You will be responsible for leading a team of customer operations executives, defining customer support policies and procedures, ensuring customer satisfaction and

As our Global Head of Diversity, Inclusion & Employee Experience, you’ll be part of the Diversity, Inclusion & Employee Experience team, working closely with brilliant people across the business and reporting into Chief People Officer. The Global Head of Diversity, Inclusion & Employee Experience

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. You will build the Customer Success function from the ground up for a high‑growth startup. Customer Success with 2+ years in leadership, specifically building or trans

Reporting to our VP of Customer Success. We are looking for a Head of Support to make this a reality. It is the heartbeat of customer trust, where friction is turned into advocacy and insights are unlocked that make us better at what we do.

A leading transportation company in the UK is seeking a Lead Customer Contracts Manager to oversee contract management and ensure customer satisfaction. This role involves cross-functional collaboration to meet customer expectations, offering a competitive salary and comprehensive benefits.

A leading consumer brand in the UK is looking for a Head of Product Design to lead a hands-on design function during an exciting brand evolution. The role involves overseeing a mobile-first product experience launching in 2026 and requires strong experience in consumer products and eCommerce. This p

Head of Revenue & Customer Growth. A global SaaS business is hiring a senior commercial leader to take full ownership of revenue growth across its existing customer base. Strong experience owning revenue growth within existing accounts in a SaaS or subscription business.

Ideal candidates will have relevant managerial experience in the hotel sector, strong leadership and communication skills, and a commitment to high customer service standards. A leading hospitality brand in the UK is seeking a Head Housekeeper to oversee housekeeping operations at Hilton York Hotel.

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

This remote position requires over 10 years of experience in instructional design and learning development, emphasizing collaboration, leadership, and data-driven decision-making. The role involves leveraging cutting-edge technologies and methodologies to enhance learning experiences while promoting

A leading global financial institution is seeking a Global Head of Customer Acquisition and Onboarding to drive customer engagement through innovative strategies. This role is responsible for creating scalable and efficient onboarding journeys, collaborating with stakeholders across regions, and opt

A leading travel technology company in Greater London is seeking a Head of Machine Learning to drive the strategy and delivery of machine learning across their Core Experience product area. You will lead multiple teams, manage a budget, and oversee the adoption of ML technologies to enhance customer

A leading software company is seeking a Director of Global Customer Experience to lead application support and service delivery operations across tier-one financial institutions. The ideal candidate has over ten years of experience in customer support and SaaS, with strong leadership and communicati

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

An innovative employee experience company in London is seeking a Head of Support to lead a global support function, enhancing customer success for their SaaS platform. The ideal candidate will have significant experience in a SaaS environment and strong leadership skills. This exciting role offers a

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. You'll be setting the vision and strategic priorities for solutions that serve millions of loyal customers and thou

At Lyrebird, we don’t just write code — we help shape the future of the human experience. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. You will franchise our delivery model into the UK,

Pinnacle Group are looking for an exceptional Head of Customer Experience to join our Homes business and to lead the development and strategic direction of our customer engagement and experience function. Lead the creation of the Customer Experience department, ensuring the teams are resourced in ac

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. You will build the Customer Success function from the ground up for a hig

A leading housing services provider in Greater London is seeking a Head of Customer Experience to lead their customer engagement and experience strategy. The ideal candidate will have extensive experience in managing diverse teams and driving customer-centric improvements while upholding the values

An exciting opportunity has arisen for a Head of Customer Success to lead the customer success function, strengthen client relationships, and drive long-term value and retention across a client base. Are you a Customer Success professional with leadership experience looking for your next challenge?.

We are at an exciting point in our journey — actively progressing our registration with the Office for Students (OfS) — and we are looking for an exceptional leader to take ownership of our entire student experience function at this pivotal moment. Position: Head of Student Experience. As Head o

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. Candidates should possess significant experience in a SaaS environment, have strong technical skills, emotional intelligence, and be comfortable working hands-on. The role involves managing

A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function. The ideal candidate will have a strong leadership background in service delivery, proven experience in optimizing customer journeys, and solid project management skills

A leading software company in Greater London seeks a Global Head of Employee Communications to develop and implement an employee communications strategy. The ideal candidate will have experience partnering with HR and business leaders to enhance the employee experience, navigating complexity, and in

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Minimum 5 years’ experience leading Customer Success or Customer Support teams operating across multiple locations. Deep understanding of customer service

The Head of Customer Success will lead the Customer Success team, define best-practice customer lifecycle management, and work cross-functionally to ensure Nurtur consistently delivers outstanding customer experience. Nurtur is a diverse group of SaaS software brands focused on generating revenue, d

Key skills include analytical thinking, qualitative and quantitative data experience, and strong project management skills. This position offers a hybrid working model based in London, providing a dynamic environment to shape strategic decisions. A leading media company in the UK is seeking a Custom

A growing technology firm in the East Midlands seeks a Head of People and Culture to lead the People strategy and improve engagement. The role involves owning core People foundations, enhancing employee experience, and implementing performance frameworks. Ideal candidates will have CIPD Level 5 or e

This role involves leading a team, ensuring high service standards, and developing innovative food offerings. A competitive salary and various employee benefits are offered, including personal development opportunities and a life assurance scheme.

The ideal candidate will have strong experience in D2C markets and the ability to connect customer support initiatives to revenue and retention. A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. This role off

A global sports innovation company in Greater London is seeking a Head of Experience Design to lead a cross-functional team focused on shaping the future of AI-driven digital experiences. Applicants should have a significant track record in defining customer experiences and problem spaces, alongside

Support delivery of site patient experience objectives alongside complex complaints handling, representing the Director of Nursing on key Patient Experience initiatives. Demonstrated experience and detailed knowledge of all aspects of clinical governance and risk management. Head of Governance for P

A local government council in Greater London seeks a Head of Community Insight to lead the effort in understanding residents' needs and maximizing insights. Candidates should have experience in leading engagement work, strong qualitative and quantitative skills, and the ability to convert insights i

The Head of Customer Success will lead the Customer Success team, define best‑practice customer lifecycle management, and work cross‑functionally to ensure Nurtur consistently delivers outstanding customer experience. This enables our customers to automate manual processes and focus on their cus