Head of customer experience jobs in LancasterCreate job alerts

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

You’re a user of CX platforms (e. You have experience creating operational resources like SOPs or training materials. We are an early-stage AI venture automating customer service in traditional banking and insurance.

We are an early-stage AI venture automating customer service in traditional banking and insurance.

Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development. Head of Product & Experience - Beverage Innovation. Head of Product & Experience – Beverage Innovation.

The Head of Customer Service will ideally have the following attributes: At least 5 years’ experience in a senior customer service leadership role Proven track record in managing multi-channel customer service operations Happy to travel around the UK for customer visits Able to plan your own

We’re looking for a Head of Engineering to lead the teams building Yoto’s digital shopping experience - powering our global store and ensuring a fast, seamless and inspiring journey for customers everywhere. On top of this, you also receive your birthday off, plus 1 extra day of holiday for ever

Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development. Head of Product & Experience - Beverage Innovation. Head of Product & Experience – Beverage Innovation.

Sign in to set job alerts for “Head of Customer Success” roles. We're looking for an experienced Customer Success leader to be our first hire in Customer Success - owning the function, building the team, and driving value for our clients. Proven experience in a senior Customer Success role (B2B

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Ciptex, a leader in bespoke cloud communication platforms, is seeking an experienced and inspiring Head of Customer Delivery to oversee the successful delivery of innovative software solutions while guiding and developing our talented technical team. You will play a key role in aligning technical ex

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Head of Product & Experience – Beverage Innovation. Head of Product & Experience - Beverage Innovation. Working across a diverse, multi-site estate, you’ll shape a culture of operational brilliance, customer experience, and high-performance development.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

We’re looking for a Head of Engineering to lead the teams building Yoto’s digital shopping experience - powering our global store and ensuring a fast, seamless and inspiring journey for customers everywhere. Head of Engineering, Buyer Experience. After 4 years of service, you are also eligible f

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Part-Time Head of Marketing Opportunity! Must have legal experience. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacanc

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. And regardless o

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Head of Customer Advisory - Dynamics 365. Sign in to set job alerts for “Head of Customer Success” roles. Stora is a self storage software platform at the forefront of a technology-led revolution in the industry.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. If you are ready to make a significant impact on the lives of our customers and lead a team dedicated to excellence, we want to hear from

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Head of Client Service – Insight, Strategy & Customer Experience Business. This is a highly visible opportunity at a new age insights, customer experience, and strategy business. Ideal candidates are quant research literate ADs or Directors who are prepared to take on these responsibilities or tho

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Concentrating on supply chain development efforts in building partnership engagement with assigned customers through joint strategy development, workshops to understand the customer ambitions and needs, as well as the development of tailored value propositions for selling the full range of freight a

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Proficiency in Microsoft Office applications is required for administrative tasks, and due to the nature of the role, a high level of physical fitness and a full, valid driving licence are essential. The ideal candidate will have a minimum of five years’ experience in zoological animal management,

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

Deliver an optimal Customer Experience measured via KPIs such as customer satisfaction, first contact resolution, cost per contact, and response times. You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Consumers to Co

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue by fix

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. No experience needed - just bring your motivation. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

As part of this, you will be the internal voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical Support, Operations, Finance and Engineering providing customer, industry, and product insights to improve/develop service and product offering. Proven work

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed - just bring your motivation.

As our Head of Patient Experience you’ll play an integral role in our growing company. Proven leadership experience in healthcare or digital health, with a focus on patient experience or service delivery. Operations Associate), focussing on your ways of working and work experience.

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. It is vital you read the job description and person specification, in your experience statement pleas

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Automatic enrolment into our profit share scheme. A range of holiday, retail and leisure discounts.

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience in managing customer-facing technical teams. Experience of working in an ITIL or ISO certificated environment.

Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you. We’re looking for a motivated and reliable Cleaner to join our Facilities (Soft FM) team in one o

The Head of First Line Risk and Customer Conduct will ensure seamless delivery of governance and controls, drive proactive risk management, and oversee the operation of controls. We’ve got a fantastic opportunity for an experienced Risk leader to join our Homes Financing (Homes) Leadership team as

It's an opportunity to put your skills to meaningful use and make the most of the career pathway we can offer you. To join us as a Care Assistant in complex care, you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. In return for your

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Are you passionate about customer experiences and delivering high-quality housing & support services?.

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. To join us as a Bank Care Assistant you'll ne

Director of Product: Core Experience & Customer Lifetime Value. Build, mentor, and coach a team of high-performing product managers; foster a culture of ownership, innovation, and impact. In addition to a competitive salary and bonus, we offer a range of benefits, including:.

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. It is vital you read the job description and person specification, in your experience statement pleas

Ensuring a consistent, high-quality customer experience. Leading and scaling our customer service function.

Previous experience of commercial cleaning and of using cleaning equipment and products is desirable as is understanding the health and safety issues associated with their use. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than

Head of Customer Engagement (15-month FTC). Lead the implementation and continuous optimisation of customer segmentation, leveraging data-driven insights to deliver hyper-personalised experiences and maximise engagement. Define and drive the end-to-end personalisation and customer engagement strateg

Experience with challenging behaviours, autism, or forensic mental health (desirable). RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, l

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Childr

You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as hire and reward insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. Join

As part of the role, the successful candidate will work closely with a small caseload of clients, building strong relationships through face-to-face engagement, breaking down barriers, and helping them access safe, stable accommodation. Experience working with people who may have complex needs and/

At least 6 months of paid care experience in the UK. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Unfortunately, at this time, routes are unable to offer Sponsorship. Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care. This not only includes the people we support but the lives of their loved ones and family members too.

Proficient in using Microsoft Office Suite (Word, Excel, Outlook). Requirements: Previous experience in a receptionist or customer service role. What We Offer: Here are some fantastic perks you can look forward to through OA: Discount Vouchers: Enjoy exclusive savings on a variety of high street

Also ensuring that our customers have the best experience when shopping with us. There is also a great rate of pay and the opportunity to become part of a supportive and connected family. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their abili

Previous experience as a Care Assistant is desirable, however experience of medications is essential. The well-maintained facility offers 24-hour care for people over the age of 65 for up to 24 service users. Our Client’s ethos is to be family orientated, professional, hard-working, client-led

Minimum of 6 months recent and relevant care experience in a UK-based paying carer role. Xpress Healthcare Ltd is a healthcare firm whose purpose is to bring together health professionals and medical facilities. Clear protection of vulnerable group scheme record (PVG/DBS).

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities such as walking, accessing local disco, visiting museums, and places of interest. You will be well organised and able to deploy staff reliably and e

We are looking for reliable Domiciliary Care Workers who are professional and dedicated to delivering high quality care to work in the Enfield Area. Previous experience as a care worker for 2 years. We strive to provide a highly skilled recruitment service to our clients, whilst offering constructiv

The manager is looking for an experienced Senior Support worker with the below skills and qualities who has proven experience in a service that can be challenging. Please note we are seeking an experienced Senior for this particular position due to the complexity of the service. To take the lead as

Working as a Children's Healthcare Assistant, you must be willing to go above and beyond for the children and young people, ensuring that they have an experience of childhood that they can ref. Supporting vulnerable and complex children/young adults in the - in and out of their home. The rewards of

Ongoing training and professional development. Ideal Candidate: Experience working with children or young people with behavioural needs (in school, youth work, care, or similar settings). What We Offer: A welcoming and supportive team environment.

Have 6 months prior experience in a healthcare setting A Full UK Driving licence and access to a vehicle Have excellent communication skills and a basic knowledge of the sector Be able to build a strong rapport with service users who have varying needs and abilities Have a genuine passion working in

A minimum of twelve months' experience is required, along with a strong work ethic and commitment to person-centred care. This role involves travelling across North Tyneside, South Tyneside, Sunderland, Gateshead, Durham, Consett, and Hartlepool to support individuals with medication application, MA

We offer flexible working hours to fit your lifestyle. Key responsibilities of the role:. Assist with personal care and daily routines of residents.

Without our incredible team of Support Workers, we simply wouldnt be who we are today.

Previous experience as a Care Assistant is desirable, however experience of medications is essential. The well-maintained facility offers 24-hour care for people over the age of 65 for up to 24 service users. Our Client's ethos is to be family orientated, professional, hard-working, client-led and f

The residential home has 12 children/young people aged 8 - 18, and you will have experience of challenging behaviour and special education needs to include autism and non-verbal. These are temporary ongoing positions and unfortunately these roles do not offer sponsorship, and you will be required to

Ensure that all staff contribute to the best of their ability to the efficient running of the home and the creation of the right atmosphere and leading by example. Ensure a walking handover is carried out and that all residents are accounted for at the start and the end of the shift. Support with th

The service users at Lunedale Road have a learning disability; mental health needs; Autism and/or some behaviour that challenge, experience is advantageous but not essential. The Service is provided in 3 bungalows to 5 adults aged between 18 and 72 years of age on a 1-1 basis; 3 clients require 2-1

Or making sure the trolleys are clean and free of rubbish, just the way our customers like them. It's just another of the many things that makes us stand out head and shoulders above the rest. We're good at lots of things at Aldi, but we're particularly good at looking after our people.

In this role you’ll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland. In return, we offer our Home Delivery Drivers a great rate of pay, as well as many other benefits. We are looking for a

CANDIDATES MUST HAVE OWN SAFETY BOOTS AND HIGH VISIBILITY VEST FOR THIS ROLE The role is for a general cleaner role within a warehouse setting and will include but will not be inclusive of the below list - Mopping and buffing floors with a scrubber dryer Vacuuming Cleaning of toilets and kitchens

ATA Logistics is expanding, and we are looking for reliable, motivated, and customer focused Delivery Drivers to join our team. Whether you have previous experience or are new to delivery work, well provide the support and training you need to get started. Deliver parcels efficiently and professiona

Offering part-time hours gives you flexibility and a variety of shift patterns. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a Cleaner. Also ensuring that our customers have the best experience when shop

We're looking for dedicated Class 2 Drivers who want to step into the world of ADR - and if you don't have your ADR yet, we can help! Contact us today to find out more information!.

Minimum of 6 months recent and relevant care experience in a UK-based paying carer role. Passion and interest in providing excellent quality of care. Xpress Healthcare Ltd is a healthcare firm whose purpose is to bring together health professionals and medical facilities.

Discover an incredible chance to become a part of our network as a Delivery Associate/Driver, offering an immediate start right in your area. In this role, our Delivery Associates are the driving force behind our on-ground logistics, playing a pivotal role in efficiently delivering customer orders a

Are you an experienced care professional looking to make a real difference in people’s lives? We are currently recruiting compassionate and skilled. This is a rewarding opportunity to work as part of a professional care team, ensuring individuals receive the high-quality, person-centred care they

As a self-employed Multi Drop Courier you will be the face of our business and the face of our customer, the world’s largest online retailer. Some of what we have to offer:. Like the sound of being your own boss, with no pressure and no one standing over your shoulder?.

Domiciliary Care Worker - Female.Insert hourly rate or salary band].We are seeking compassionate and reliable Domiciliary Care Workers to provide high-quality, person-centred care to individuals within their own homes.This role involves assisting clients with personal care, medication, and daily liv

Greet and interact with customers and the public with a professional and positive attitude. Maintain communication with management to be informed of any change of delivery, route or schedule. Experience in multi drop delivery driving is a plus but not required as full training will be provided.

I have a physical disability and need full support with all aspects of daily living to promote my independence to achieve a good quality of life. Due to the nature of the care and support that I require, individuals experienced in hoisting and catheter care would be preferred, however full training

In this role, our Delivery Associates are the driving force behind our on-ground logistics, playing a pivotal role in efficiently delivering customer orders at every link of the supply chain. Embrace a role that is diverse, full of challenges, and ensures each day is a unique experience!. Discover a

You’ll be working both inside and outside of buses, ensuring they’re clean, hygienic, and well-presented. Cleaning and disinfecting all parts of the bus, including seats, floors, windows, and rails. Previous cleaning experience is required.

Discover an incredible chance to become a part of our network as a Delivery Associate/Driver, offering an immediate start right in your area. In this role, our Delivery Associates are the driving force behind our on-ground logistics, playing a pivotal role in efficiently delivering customer orders a

Ensuring high standards of hygiene and cleanliness are maintained at all times.

COVID-19 considerations: Safety measures have been put in place in the depot due to Covid-19 and new delivery protocol methods are being used by all contractors to protect them and the customers they deliver to. Must hold a full manual license (minimum of 12 months). Max of 6 points (restrictions ap

A well-regarded care provider is seeking experienced and compassionate. This is an exciting opportunity for a confident care professional to lead, supervise, and mentor a team while delivering outstanding person-centred care to residents. Liaise with healthcare professionals and families.

Discover an incredible chance to become a part of our network as a Delivery Associate/Driver, offering an immediate start right in your area. In this role, our Delivery Associates are the driving force behind our on-ground logistics, playing a pivotal role in efficiently delivering customer orders a

Previous experience as a Care Assistant is desirable, however experience of medications is essential. The well-maintained facility offers 24-hour care for people over the age of 65 for up to 24 service users. Our Client’s ethos is to be family orientated, professional, hard-working, client-led and

Discover an incredible chance to become a part of our network as a Delivery Associate/Driver, offering an immediate start right in your area. In this role, our Delivery Associates are the driving force behind our on-ground logistics, playing a pivotal role in efficiently delivering customer orders a

We're currently looking for dedicated and enthusiastic individuals to join our warm, supportive, and professional care family.