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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Head of Customer Service Summary: Our client is seeking a dynamic leader to manage the day-to-day operations of a centralised Customer Service function. The role ensures agreed service levels and business targets are met while driving continuous improvement in processes and customer experience. Key Responsibilities • Oversee operational areas such as first-line customer service, complaint management, technical support, and order entry., • Implement organisational structures and resourcing plans to achieve service delivery and operational targets., • Manage and develop large teams (>100), ensuring engagement, skill development, and performance., • Control costs and identify opportunities for savings., • Deliver operational data accurately and on time., • Collaborate with other departments to optimise customer-facing processes. Knowledge & Experience • Strong people management and motivation skills., • Expertise in complex customer care and billing systems., • Proven experience in:, • Call centre management (inbound/outbound), • Credit & collection management, • B2B customer markets, • Cost budget control, • Leading large teams in customer-focused organisations What They Value • Customer-first mindset, • Courage to do what’s right, • Commitment to innovation and sustainability, • Consistent delivery of exceptional results, • Collaboration across teams

VAS Warehouse Manager Reporting to: Head of UK Operations Location: Wombourne Spectrum Brands UK is a leading consumer products company behind some of the UK’s most recognised household brands, including Russell Hobbs, Remington, George Foreman, IAMS and Tetra. We supply a broad range of customers across the UK, from major retailers such as Argos, Amazon, John Lewis, Pets at Home and Boots, through to all major grocery chains, high street retailers, and ecommerce platforms. Our Wombourne Distribution Centre is a critical hub within the UK and EMEA network, distributing brands including Russell Hobbs, Remington, George Foreman. The site handles 1,500–2,500 pallets per week, operates across two shifts, employs circa 70 FTE, and is supported by a newly integrated SAP EWM system. Alongside our B2B operation, we are growing a strong D2C channel, shipping 5,000+ consumer orders per month, making this a fast-paced, complex and highly visible operation. The Role As Warehouse Conversions & Fulfilment Manager, you will lead and optimise the conversions operation, where products are reworked, repacked and configured to customer-specific requirements, ensuring efficiency, service excellence and compliance at all times. You will manage a team of 16 FTE plus temporary labour, driving daily, weekly and monthly performance while continuously improving ways of working, productivity and cost efficiency. This is a hands-on leadership role within Operations, with responsibility for people, performance, planning, health & safety, and continuous improvement. Key Responsibilities Operational Leadership • Full accountability for the management and supervision of all conversions processes and activities, • Support the Assistant DC Manager to ensure operational KPIs and performance standards are consistently met, • Lead daily, weekly and monthly planning to maximise conversions efficiency Productivity & Continuous Improvement • Drive productivity improvements, reduced handling points and optimised product flow, • Analyse operational data to identify efficiencies and implement improved processes, • Lead the implementation of new procedures and improved ways of working, • Ensure performance consistently exceeds agreed KPIs Service Delivery • Ensure >99% of bulk orders are ready for collection within agreed timeslots, • Maintain a strong internal and external customer service focus People Management • Lead, motivate and develop a team of permanent and agency colleagues, • Manage performance, conduct reviews, address attendance and timekeeping issues, • Ensure effective resourcing, peak planning, holiday and absence management, • Build a high-performing, engaged and accountable team culture Health & Safety & Compliance • Maintain the highest standards of health & safety at all times, • Full responsibility for Zone 2 compliance, SOP adherence, accident investigation and root cause analysis, • Ensure all legislative and regulatory requirements are met Systems & Technology • Operate within and help optimise a SAP EWM-driven warehouse environment, • Champion data-driven decision making and technology adoption within the operation About you The successful candidate will be an experienced Warehouse / Operations Manager who thrives in a fast-moving, high-volume environment, with proven experience leading people, improving processes and delivering results. Essential Experience & Skills • Proven management experience within a warehouse or distribution environment, • Strong background in order packing, repacking, fulfilment or value-added services, • Experience managing direct reports and agency labour, • D2C / ecommerce fulfilment experience (highly desirable), • Strong health & safety knowledge and operational compliance experience, • Tech-savvy, with experience using WMS systems (SAP EWM preferred) and high PC literacy, • Confident working under pressure with competing priorities, • Excellent communication and stakeholder management skills Personal Attributes & Behaviours • Highly organised, systematic and process-driven, • KPI-focused with a strong understanding of productivity and efficiency, • A natural problem-solver who uses root cause analysis and prevents repeat issues, • Action-oriented, with a clear bias for delivery and improvement, • A strong leader who tackles challenges head-on, • Driven to be better every day and to develop others, • Flexible approach to working hours to meet operational needs Benefits • 25 days holiday + Bank holidays, with option to buy up to 5 additional days, • Company Pension, • Bonus, • Life Assurance, • Health cash plan, • Colleague discount

Job Title Electrical Project Manager Location This role is based at our head office in Tipton, West Midlands but will be working on UK-wide projects with travel required Our Company Doocey Group is a well-established utility and civil-engineering contractor with over 40 years of industry experience. Over the past five years, the business has delivered significant growth, doubling its turnover through consistent delivery of high-quality work for major clients, including National Grid and South Staffordshire Water. The Group’s success is underpinned by strong delivery capability, an experienced leadership team and a highly engaged workforce, enabling continued organic growth and long-term client partnerships. We are now looking to expand our Electrical Project Management capability and are seeking an experienced Project Engineer with a strong electrical background, gained within a contracting environment and/or through working on DNO-led projects. The Role The Project Manager will have responsibility for the delivery of LV and HV electrical projects, overseeing all phases of execution in accordance with client requirements for ICP, Customer and DNO works. This includes project costing, planning, implementation and close-out across the client contract, while ensuring full compliance with safety standards and regulatory requirements. Responsibilities • Manage project creation, including defining technical scope and costings, working collaboratively with other departments where required, • Develop and manage project plans to ensure delivery to agreed time, cost and quality requirements, • Arrange and manage subcontract works in line with defined specifications, budgets and programme requirements, • Act as the primary interface with the client / Adopting Utility, ensuring works are delivered and handed over to the required specification, • Carry out and manage site audits to ensure compliance with client’s requirements, company policies, safety standards and regulatory obligations, • Oversee streetworks compliance, ensuring all sites are cleared to the required standard and mitigating the risk of Section 74 and Fixed Penalty Notices, • Review defects and non-conformance reports, identifying potential rejections at an early stage and escalating appropriately to ensure timely resolution, • Support effective resource planning to meet client delivery requirements, including attendance at planning meetings Personal Qualities • Strong leadership and authority, • Excellent communication skills, • Highly organised and detail-focused, • Commercially aware, • Strong safety and compliance mindset, • Integrity and professionalism Technical Skills & Experience Essential • Proven experience leading and delivering high-voltage (HV) engineering projects across the full project lifecycle, • Direct experience working within a Distribution Network Operator (DNO) environment or delivering projects on behalf of, or in partnership with, a DNO Qualifications & Training Essential • HNC in Electrical Engineering, • Incorporated membership / working towards incorporated membership Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Benefits • Company Car, • Private Medical Insurance, • Life Insurance (Death in Service) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Sales Support Executive About the role If you’re the kind of person who spots the details others miss, enjoys solving problems, and isn’t shy about picking up the phone, this one’s worth a look. I’m supporting a long‑established industrial distributor that supplies the manufacturing sector, and they’re adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions, and happy working in a fast‑paced sales environment where accuracy really matters. You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here. They’re looking for someone who’s organised, inquisitive, confident with Excel, and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers. If you’ve got a head for numbers, enjoy getting things right first time, and like being the person who keeps everything moving this role is ideal for you. Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove) Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working What we’re looking for: • A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions., • Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes., • Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units., • Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred., • Confident with Excel, including formulas and data manipulation., • A strong communicator who’s comfortable making outbound calls to customers and building positive relationships., • Processing customer orders, raising invoices, and arranging global product deliveries., • Calculating sales prices and discussing them with customers., • Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries., • Managing stock control, raising purchase orders, and updating CRM records., • Making proactive customer calls and handling incoming enquiries., • Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service. To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621. Job Reference: 4253KBB – Sales Support Executive Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. #internalSalesManager #stourbridge #HiringNow #SalesadminJobs #CareerOpportunity

Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team Youll report to the Head of Project Delivery and work alongside a talented team of Development Managers, Design & Quality specialists, New Business colleagues, Sales teams and Aftercare. Together, youll ensure each project progresses through the development lifecycle with strong commercial oversight, robust risk management and a relentless focus on quality. Youll coordinate external consultants, contractors and housebuilders, ensuring compliance with contractual, legal, financial and health & safety requirements. Youll also maintain accurate scheme files, manage budgets, monitor risks and ensure all documentation meets audit and Homes England standards. This is a collaborative, cross - functional role where you ll influence decisions, solve problems and help deliver homes that residents are proud to live in. This role is offered as a 6-month fixed-term contract to provide cover during a period of long-term sickness absence. Key Responsibilities - Manage a portfolio of development projects from inception to completion - Ensure projects meet Paradigms requirements across contractual compliance, programme, legal, audit, health & safety and quality - Provide monthly progress reports, highlighting risks, opportunities and variances - Work closely with Design & Quality, New Business, Sales and Aftercare teams - Carry out financial appraisals and maintain accurate cost forecasts - Manage project budgets, raise purchase orders and receipt completed works - Ensure compliance with standards, policies, procedures and statutory requirements - Maintain accurate scheme files for audit, Homes England and charging requirements - Complete and maintain project risk assessments and risk registers - Oversee Employers Agent and Clerk of Works activity, escalating issues as needed - Ensure all projects comply with health & safety procedures - Support customer issue resolution and manage end - of - defects processes - Conduct project evaluations and lessons - learned reviews to drive improvement What Were Looking For Must haves: - Degree - level qualification or equivalent experience in a construction - related discipline - Strong understanding of affordable housing, development processes and planning - Commercial approach to contract management with third parties - Experience using structured project management approaches - Strong literacy, numeracy and IT skills - Knowledge of contract legislation - Understanding of development appraisal methodology and financial monitoring - Experience in main contractor/subcontractor procurement - Market and tender awareness - Excellent communication and influencing skills - Strong cross - organisational collaboration skills - Full driving licence and access to a car Nice to haves: - Strong knowledge of construction contract types - Membership of CIOB, RICS or similar - IOSH or NEBOSH qualification Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary: £72,610 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family - friendly leave: Enhanced maternity, paternity and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Hybrid working modern offices, free parking & EV charging And thats just the beginning: 30+ qualified Mental Health First Aiders Car leasing via salary sacrifice (for permanent colleagues) Funded training, qualifications & apprenticeships 3 paid volunteering day Peer - recognition rewards platform Paid professional subscription (one per year) Working Hours Hours: 37 hours per week, Monday Friday Hybrid working: 23 days per week in the office or on site, 23 days from home Site visits will be required across our operating area (Bucks, Beds, Herts and surrounding areas) Where could this role take you? Whilst this role is to cover a period of long-term sickness, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other suitable opportunities may arise. Many of our talented colleagues started at SettleParadigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesnt materialise, you will still gain valuable experience which will add to your employ-ability in this and similar fields. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. Closing Date: 07 January 2026 TPBN1_UKTJ

A heritage horticulture brand is seeking a Head of D2C to spearhead its US e-commerce expansion.In this pivotal role, you will lead the strategy, marketing, and customer experience to scale a premium brand.Ideal candidates will have experience in scaling e-commerce businesses in the US, strong digit

The Head of Sales & Customer Care will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. Jewellery Quarter Bullion - Head of Sales & Customer Care. Office-based at our Birmingham Head Office; visa sponsorship

Our client is seeking a dynamic leader to manage the day-to-day operations of a centralised Customer Service function. The role ensures agreed service levels and business targets are met while driving continuous improvement in processes and customer experience. Oversee operational areas such as firs

We are seeking a Head of Customer Service – EMEA to lead our customer service organisation across multiple sites and countries. Reporting to the Director of Customer Excellence EMEA, this senior role is responsible for delivering a consistent, high-quality customer experience while driving standar

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Head of Student ExperienceWhen registering to this job board you will be redirected to the online application form. What we are looking for:Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

This position requires being onsite in London for four days a week to drive the digital presence of the company and ensure quality customer engagement. A leading retail tech company is seeking a Head of Storefront for its UK/EU market. The ideal candidate will have extensive experience in e-commerce

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

The Head of Customer will lead the strategy, performance, and long‑term success of our customer facing teams across InPost Newstrade. Throughout our process, you will get the opportunity to meet a cross‑section of our friendly team members to get a sense of our culture, and a good understanding

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects. This role requires a strategic leader with a strong background in housing management and understanding of property regulations. If you are committed to strengthening c

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX. Head of Customer Experience – Role Overview. Head of Customer Experience at Aios Medical – Remote, $125k–225k/yr + 0.

A leading wellness company in the United Kingdom is seeking a Head of Digital Product to lead their global product strategy. The company offers a range of benefits including comprehensive health insurance, pension contributions, and discounts on wellness services. In this role, you will develop and

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Are you passionate about customer services, operations, leadership, and using di

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

The Customer App/Portal and our Knowledge Platform—crafting, governing, and continuously improving the single source of truth for customers and colleagues. Head of Demand Planning & Customer Service. Head of Customer Digital Enablement.

Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. Head of Customer Success (EMEA). Experienced i

A leading financial services firm is seeking a Director AXCX & Digital Proposition to enhance customer experience and drive strategic growth. Successful candidates will bring strong leadership capabilities to lead cross-functional teams, ensuring that customer interactions are seamless and outcome-d

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. When you join us as a Head of Customer Care

We are seeking an entrepreneurial, driven and strategic leader to join our team as the VP of Customer Experience (CX) to shape the future of CX and deliver a quality service in every single customer interaction. Technology / Tooling Integration : Leverage technology and digital tools to enhance the

A workforce solutions company in Greater London is seeking a Head of New Business to drive client engagement and revenue growth. The ideal candidate will possess significant experience in business development, notably in field marketing or staffing agencies.

Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. You will directly manag

A luxury serviced apartment provider in Greater London is seeking a Head of Reservations to lead their Reservations Team. This role ensures that every booking reflects the brand's commitment to excellence, requiring experience in luxury hospitality and team management. This position offers a competi

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment. Candidates should

Our Head of Experience Design is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. Our Head of Experience Design is a member of t

A growing healthcare technology company is seeking a Head of Customer Experience who will lead customer-facing teams and deliver exceptional service. This remote role requires a passion for customer satisfaction, excellent leadership skills, and experience in high-volume direct-to-consumer environme

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

A leading creator monetisation platform in the UK seeks a Head of Design to oversee the end-to-end design strategy. You will define user experiences for AI-powered features, ensure a high-quality user experience, and mentor a design team. This strategic and hands-on role at the leadership level offe

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. This senior rol

Deliver commercial growth through ownership of senior level customer relationships, commercial and contract negotiations, and the development of a value‑led customer success proposition that maximises ROI. Drive customer success and retention by setting a clear customer success strategy, identifyi

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

NEOM Wellbeing is looking for a Head of Marketing Activation to lead how our brand shows up across retail partners (online and offline), PR and advocacy, and in real‑life customer experiences. Strong understanding of PR, advocacy and earned media, with experience managing or working with PR and in