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This is a brand-new role at Refresco created to supercharge how our UK supply chain performs. Reporting to the Head of Logistics and Customer Service, you’ll be the go-to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency and competitive edge. new role at Refresco to person for spotting opportunities, shaping high value projects and delivering the initiatives that sharpen our cost, efficiency and competitive edge. You’ll juggle multiple projects at pace, align the right stakeholders and keep delivery tight: on time, on budget, in full. And when things don’t go to plan, you’ll lead the problem-solving and escalate smartly to senior leadership. solving and escalate smartly to senior leadership. Logistics Network Development Manager Permanent Kegworth, Head Office 38 hours Reward & Benefits • Annual bonus and regular pay reviews, • An enhanced company pension contribution, • Hybrid working, • Early Friday finish to kick start your weekend, • 28 days of annual leave plus bank holidays, • Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays, • Life assurance coverage, • Personal healthcare cover, including 24/7 virtual GP access for your family, • Free eye care vouchers and discounted glasses, • Employee referral scheme with bonuses for successful referrals, • GroceryAid support services offering financial, legal, wellbeing and practical guidance, • Cheers benefits platform providing discounts, free perks, and wellbeing tools, • Free onsite parking and discounted products About the Role: Reporting to the Head of Logistics and Customer Service, the role will identify and scope new projects as well as deliver existing projects that drive the performance and cost competitiveness of the Refresco UK supply chain. Project manage multiple initiatives, making sure that the relevant stakeholders and responsible team members are onboarded, engaged and kept on track, such that the various projects deliver their objectives, on time, on budget and in full. Where this is not possible, then lead problem solving of best alternatives and escalate decision making and information to the Supply Chain Director and other Leadership Team members as appropriate. As the Logistics Network Development Manager here are your key areas of focus: • Deliver the Refresco UK warehouse efficiency roadmap, • Identify opportunities for cost savings that increase EBITDA, • Work with key stakeholders to obtain, retain and engage the necessary resources for success, • Define and manage timelines for projects and manage projects to the defined budgets, • Manage stakeholders through regular, objective updates, summarising the status and key decision points and escalating any barriers that they need help to overcome., • Own the generation of and maintenance of an improvement roadmap for UK Supply Chain, driving 3%+ year on year savings initiatives We’re looking for: A candidate with solid end-to-end logistics experience, confident operating across a fast-moving supply chain. You’ll have a proven track record in project management, able to run multiple complex initiatives at the same time while keeping stakeholders aligned and delivery on track. You’re self-motivated, organised and proactive, with the drive to push projects forward and make things happen in a busy, high-pressure environment. to end logistics experience, confident operating across a fast moving supply chain. You’ll have a proven track record in project management, able to run multiple complex initiatives at the same time while keeping stakeholders aligned and delivery on track. You’re self motivated, organised and proactive, with the drive to push projects forward and make things happen in a busy, high pressure environment. Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far. Find out more about the Refresco Values here: ___ If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. ___. Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

This is a brand new role at Refresco, reporting directly to the UK Supply Chain Director and leading a team of Central Coman Operations Managers. You’ll shape the team’s capability, culture and performance from the ground up, making this a rare chance to build something meaningful and influential. You’ll be the engine behind end to end efficiency across the Refresco CoMan customer supply chain, driving improvement plans that unlock growth, strengthen customer partnerships and showcase true supply chain excellence. This part of the business is growing fast and is critical to our future success your impact will be visible, measurable and valued. Head of Contract Manufacturing Operations Permanent Kegworth, Head Office 38 hours Reward & Benefits • Annual bonus and regular pay reviews, • An enhanced company pension contribution, • Hybrid working, • Early Friday finish to kick start your weekend, • 28 days of annual leave plus bank holidays, • Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays, • Life assurance coverage, • Personal healthcare cover, including 24/7 virtual GP access for your family, • Free eye care vouchers and discounted glasses, • Employee referral scheme with bonuses for successful referrals, • GroceryAid support services offering financial, legal, wellbeing and practical guidance, • Cheers benefits platform providing discounts, free perks, and wellbeing tools, • Free onsite parking and discounted products About the Role: Reporting to the UK Supply Chain Director, the role will manage a team of Central Coman Operations managers - owning the strength of the team, the skills and the culture within that team and playing a significant role across the supply chain department. This role drives end to end efficiency and improvement plan for Refresco – Coman Customer Supply Chain processes - in service of driving volume growth opportunities, through demonstrating supply chain excellence and delivery of key metrics for this growing and critical part of the Refresco portfolio. As the Head of Co Man Operations here are your key areas of focus: • Optimise and manage end to end supply chain processes to deliver agreed customer service levels and drive operational efficiency across the Refresco–customer network., • Lead the Perfect Planning initiative within Coman Operations, coaching the team to manage capacity peaks and troughs, reduce labour costs, and maintain service performance., • Own the daily KPI tracker, ensuring accountability, refining metrics, and driving departmental performance aligned with business profitability., • Build strong, collaborative relationships with Coman customers and demonstrate measurable operational improvements with the top three accounts., • Produce Supply Plans for Budget, while investigating shortages, identifying root causes, and implementing corrective actions., • Lead, coach, and develop the team in line with Refresco values and leadership behaviours, while actively managing risks such as material obsolescence and maintaining strong relationships with site scheduling and operational teams. We’re looking for: A candidate with strong customer facing supply chain relationship experience, confident working directly with customers to solve problems and drive performance. You’ll bring creative, practical problem solving skills and thrive in fast paced environments. FMCG experience is preferred (or similar high volume sectors). You must also have solid people management experience, able to lead, coach, and develop a team while building effective cross functional relationships. Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far. Find out more about the Refresco Values here: If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. . Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we’re only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it’s packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process

Second Chef - Loughborough Job Description We are seeking a talented and experienced Second Chef to join our culinary team in Loughborough, United Kingdom. As the Second Chef, you will play a crucial role in supporting the Head Chef in managing kitchen operations, creating innovative menus, and maintaining high standards of food quality and presentation. • Assist the Head Chef in overseeing daily kitchen operations and staff management, • Develop and execute new menu items in collaboration with the culinary team, • Ensure compliance with food safety regulations and maintain kitchen hygiene standards, • Manage inventory, place orders, and control food costs, • Train and mentor junior kitchen staff to improve their skills and efficiency, • Prepare and cook high-quality dishes for service, • Assist in menu planning and recipe development, • Step in for the Head Chef when necessary, • Contribute to the continuous improvement of kitchen processes and procedures, • Collaborate with front-of-house staff to ensure smooth service and customer satisfaction Qualifications • Culinary degree or diploma from a recognized institution, • Minimum 3-5 years of experience in a professional kitchen, preferably in a high-volume restaurant or hotel setting, • Proven experience in a leadership role within a kitchen environment, • Strong culinary skills and expertise in various cooking techniques and cuisines, • Excellent knowledge of food safety practices and current health and hygiene regulations, • Valid food safety certification, • Proficiency in menu planning, recipe development, and food presentation, • Strong organizational and time management skills, • Excellent communication and team leadership abilities, • Creativity and passion for culinary innovation, • Physical stamina to work long hours in a fast-paced kitchen environment, • Flexibility to work evenings, weekends, and holidays as required, • Knowledge of dietary restrictions and ability to accommodate special meal requests, • Proficiency in kitchen management software and inventory systems is a plus Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.

At Saint-Gobain UK & Ireland, we're looking for a Product Manager to take ownership of our Stone wool insulation portfolio - shaping its strategy, driving product performance, and ensuring our solutions meet the evolving needs of the construction market. This is a critical, hands-on product role, in which you will be responsible for overseeing the product lifecycle and working closely with the innovation team to identify customer needs, emerging trends and opportunities for new solutions or enhancements to existing offerings. This role is suitable for someone with product management experience in construction or insulation, and ideally a working knowledge of stone wool, glass wool, or wider insulation solutions This is a full-time, permanent role offering hybrid working - our team work out of our East Leake Head Office at least 2 days a week. What we're looking for: Proven product management experience, ideally in construction materials or insulation (Specific Stone wool experience would be an advantage) Strong analytical mindset, able to evaluate product performance, market data, carry out competitor benchmarking and gain and use customer insights Experience in bringing new products to market from concept , to business case, to development and launch Someone who can balance strategic thinking with detail and able to switch easily between strategy and tactical deliveryWhat you will be doing: Owning and developing the Stone wool portfolio - defining and delivering the portfolio strategy and roadmap Benchmarking our offer against the market - analysing competitor products and solutions, pricing, certification, performance and positioning Driving new product and solution development by building business cases and supporting cross-functional teams to deliver new Stone wool solutions Supporting compliance, certification and regulatory readiness Championing customer needs with a customer 1st approach by working with innovation and technical teams to identify customer problems, unmet needs and opportunities, ensuring our products evolve in line with the realities of the construction environmentsAre Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

Field Service Engineer. £40,000 - £50,000 Field Service Engineer, Service Engineer, Maintenance Engineer, Multi Skilled Engineer or similar. Working for a UK based specialist manufacturing business who supply industrial automation machinery & systems. Newly created role, a lot of recent success and a strong order book has meant the business needs an experienced service engineer. A background in automation, machinery, packaging, conveyors, robotics systems ideally. Midlands based head office, travel throughout the UK. We expect a salary of roughly £40,000 - £50,000 + Vehicle This Field Service Engineer job will suit: Field Service Engineer, Service Engineer, Maintenance Engineer, Multi Skilled Engineer or similar you will be accustomed to travelling to customer manufacturing sites across the UK Technically astute (Mechanical / Electrical split), Good knowledge of Manufacturing & Production machinery specifically industrial automation, packaging machines, conveyors, robotics or similar. You could work in a related industry; Automotive, Food & Process, Distribution, Packaging or similar. Strong leadership and communication skills you will need to manage and coordinate multiple stakeholders onsite colleagues, sub contractors, customers etc. Mechanical or Manufacturing engineering knowledge qualifications or experience working in a technical role. Able to travel to customer sites full UK driving license. The Field Service Engineer jobs working environment, opportunities and rewards: Highly successful UK business based in the Midlands, going through a period of success looking to strengthen their Service team. Very professional business with excellent structure, your jobs will be well planned in advance and your travel will be structured, you will be well supported by the business. Starting salary will be dependent on experience (£40,000 - £50,000 as a very rough estimate) Car + other wider benefits. This job is commutable from Leicester, Corby, Northampton, Nottingham, Derby, and surrounding areas. To apply please contact Danny Turnock at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. TPBN1_UKTJ

We're looking for a Sector Insights Manager to join our team and play a key role in shaping how Saint-Gobain understands customer needs and translates insight into future solutions. Working closely with our Head of Sector Development, this role focuses on getting close to customers, understanding their experience across the full project lifecycle, and identifying where we can improve, innovate and create new value. This is a highly customer-facing insight role. You'll spend time with customers on site and in real project environments, mapping the customer journey from start to finish and uncovering what works well, where the gaps are, and where new opportunities exist. This role blends customer engagement, insight generation and innovation, making it a great opportunity for someone who enjoys listening, learning and turning real-world feedback into meaningful change. This is a full-time permanent role offering hybrid working, with national travel required to engage customers and stakeholders. What we're looking for: Is naturally curious and customer-focused, with the ability to listen deeply and draw out meaningful insight Is comfortable working directly with customers and understanding their experiences and challenges Has experience in a customer-facing, insight or research-led role Can translate real-world feedback into structured insight and clear recommendations Is confident operating in open-ended environments and shaping direction through discovery Builds strong relationships and communicates clearly across different audiences Ideally has some exposure to construction or the built environment (not essential, but helpful) What you will be doing: Engaging directly with customers across the project lifecycle to understand their journeys and experiences Mapping customer journeys to identify opportunities for further development Gathering and synthesising insight from site visits, conversations and structured research Working closely within the sector to translate insight into innovation opportunities Collaborating with internal stakeholders across brands to ensure insights are understood and applied Helping shape how Saint-Gobain approaches customer insight and learning over timeAre Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you

Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. Please include portfolio/content showing evidence of your experience across these four areas:. And depending on the role you have

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. Head

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Experience designing and embedding customer jo

As Head of Customer Service, you’ll lead a luxury, concierge-style service function that protects customer trust, resolves complex situations with empathy and precision, and ensures every client feels genuinely cared for. Excellent knowledge of modern customer service and client care technology, w

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Head of Treasury with experience of retail banking - SALARY: Up to £110k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected t

This is a senior, hands-on leadership role where youll take real ownership of both Customer Experience and Quality Assurance. Im currently partnering with a fantastic, forward-thinking business thats looking to appoint a Head of Quality Assurance. Youll play a key part in ensuring

A luxury real estate development firm in the United Kingdom is seeking a Global Head of Guest Experience. This position offers competitive compensation and international exposure, making it a unique opportunity to shape the future of luxury hospitality. This role involves building and scaling luxury

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

As Head of Student Experience you are making a strategic and operational impact on both the student and employee experience at the City Hub. Head of Student Experience (Fixed Term). Your managerial experience and data insight skills will contribute to the operational effectiveness of the City Hub bo

A leading educational technology provider in the UK is seeking a Head of Customer Success to lead strategic customer engagement for their assessment platforms. The position offers competitive compensation, hybrid working arrangements, and a focus on building an inclusive work environment.

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Identified and progressed a small number of priority AI initiatives that materially move the business forward.

Head of Existing Customer Management (ECM). ECM/credit strategy—experience running/ownership of ECM within a lender. A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender.

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Are you passionate about customer services, operations, leadership, and using di

A leading financial insights provider is seeking a Head of Client Support in London. The role involves leading a team, enhancing customer satisfaction, and driving data-informed decision making. A hybrid work environment is offered, emphasizing leadership development and comprehensive healthcare ben

A historic charity in London, providing a unique visitor experience, seeks a Head of Commercial Operations. This role requires leading the operations team, ensuring high standards of visitor care, and maximizing income generation across various channels. The ideal candidate will possess strong leade

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

A leading software company in the UK seeks a Head of Professional Services to drive customer success. The ideal candidate will have proven leadership experience in a SaaS environment and a strong commitment to customer satisfaction. This pivotal role involves leading a dynamic team, forming strategi

Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Head of Customer Experience & Training Coordinator. Act as the voice of the customer within the organization, providing regular insigh

Our Head of Experience Design is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. Our Head of Experience Design is a member of t

Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets. A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships.

A leading airline in the UK is seeking a Head of Delivery Capability & Change to drive Agile transformation and improve departmental delivery effectiveness. This role offers competitive travel benefits and opportunities for professional growth. Responsibilities include managing cross-team dependenci

Candidates should have 3-5 years of relevant experience, preferably in hospitality or luxury environments. A luxury commercial property company in Greater London is looking for an experienced Operations Manager. The position requires effective team management skills and a commitment to operational e

The ideal candidate will have significant leadership experience in Customer Support and a proven ability to modernize support through innovation. Join a diverse team committed to transforming AI technology and improving user experience. Competitive benefits, hybrid work, and personal growth opportun

A major European low-cost airline is looking for a Head of Product - Inflight Experience to lead the vision and roadmap for enhancing customer experience. The role involves collaborating across departments to ensure an engaging customer experience and utilizing data-driven insights for improvements.

In this pivotal role, you will oversee the operational delivery of a diverse range of events, ensuring excellence and innovation in every experience. With a focus on creating memorable customer journeys, you will play a key role in shaping the future of the organization’s offerings. An established

A growing accommodation provider in North London is seeking a Head of Guest Care to enhance guest experiences and lead a dynamic team. This office-based role emphasizes leadership and operational efficiency while ensuring exceptional service from check-in to check-out. The ideal candidate will have

A public service organization in Greater London is seeking a Director of Customer Services to lead customer service improvements, drive a customer-first culture, and manage high-performing teams. The ideal candidate will have significant experience in delivering customer services, alongside a strong

As Head of Customer Experience, you will own the end-to-end design and delivery of processes that ensure customers and partners get the best possible experience. Head of Customer Experience, London, COR7455. If you’re excited by the challenge of building world-class customer experiences in a fast-

A leading SaaS recruitment firm in the UK is looking for a dynamic leader to enhance customer experience within their operations. The ideal candidate will have extensive experience in customer success and leadership, along with a drive for transformation. This pivotal role will focus on optimizing c

A leading AI platform company in Greater London is seeking a Head of Customer Success for EMEA to lead the team and drive customer engagement and value realization. Ideal candidates will have a proven track record in B2B SaaS customer success, strong operational rigor, and excellent communication sk

Organisation Management: Work in collaboration with related Head Office departments for regular reporting of commercial performance, evolution of the competitive landscape, market intelligence, plans for capacity amendments, development of new tools and of new product features. Define and submit rev

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. Champion Our Customer:

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

With a focus on continuous improvement, the Head of Customer Operations will drive operational maturity through automation, standardisation, and data‑led insights, ensuring proactive issue resolution, first‑contact efficiency, and consistent customer experience, while acting as a credible, custo

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

Embed customer focus in all processes and policies, ensuring operational decisions support excellent experiences and protect customer trust. The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Strong people le

A prominent educational institution in East Midlands is seeking a Head of Student Experience to enhance both student and employee experience. The position offers a competitive salary alongside generous leave and professional development opportunities, ensuring a supportive workplace environment wher

A fashion and lifestyle brand in the United Kingdom is seeking a Head of Product to oversee the entire product output and lead the Product Department. Candidates should have over 10 years in fashion leadership, including experience with multi-category products, and a strong background in global supp