Trabajos head of customer experience en HayesCrear alertas

Take the next step in your career by leading a role where you can make a genuine difference. haart Estate Agents in Wembley is seeking an experienced Lettings professional to head up a successful team, drive business growth, and deliver outstanding results in a fast-paced property market. This role is ideal for someone who thrives on motivating others, consistently exceeds targets, and is passionate about providing exceptional service to both landlords and tenants. You’ll play a key role in developing your team, strengthening client relationships, and elevating overall branch performance. If you’re ambitious, results focused, and ready to lead from the front with a well established and respected brand, this is your opportunity to create a lasting impact with haart. Benefits of being a Lettings Branch Manager at haart Estate Agents • Complete on-target earnings exceeding £50000 per year, • £20,000 to £32,000 basic salary, dependent on experience, • £2,500 for your first 3 months of employment, whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA), • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Lettings Branch Manager • Leading daily meetings with the Lettings team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with Landlords and Tenants, • Liaising with Tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Residential Lettings, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • We’ll need evidence of your right to work in the UK, in the form of:, • Passport/Birth Certificate We will also need • Proof of Address, • National Insurance, • Drivers Licence Check

Head of Transport Operations\n\nRole Purpose\n\nThe Head of Transport Operations is responsible for the day-to-day operational management of Flannery's transport fleet, ensuring plant, machinery, and attachments are moved efficiently, safely, and cost-effectively between depots and customer sites.\n\nThis role is operationally driven, focusing on fleet utilisation, transport planning, depot coordination, driver performance, and service delivery. Compliance and regulatory requirements are overseen but are not the primary focus of the role.\n\nKey Responsibilities\n\n· Lead the daily transport operation across all depots, ensuring smooth coordination of vehicle movements and minimal downtime.\n\n· Oversee transport planning and scheduling, balancing customer demand, depot capacity, and fleet availability.\n\n· Drive high levels of fleet utilisation, reducing empty mileage and improving turnaround times.\n\n· Act as the senior escalation point for transport issues impacting customer delivery.\n\n· Work closely with Depot Managers, Transport Managers, and Planners to align transport activity with operational priorities.\n\n· Ensure consistent transport processes and ways of working across all locations.\n\n· Provide leadership to transport and fleet teams, setting clear expectations around performance, productivity, and service.\n\n· Support depot-level transport teams in managing driver resources, shift patterns, and workload peaks.\n\n· Promote a strong operational culture focused on accountability, teamwork, and continuous improvement.\n\n· Monitor and improve transport KPIs such as delivery performance, utilisation, cost per movement, and downtime.\n\n· Identify opportunities to reduce operating costs through smarter planning, asset sharing between depots, and fleet optimisation.\n\n· Support fleet investment decisions by providing operational insight on vehicle types, numbers, and deployment.\n\n· Drive effective use of transport management systems, telematics, and planning tools to improve visibility and decision-making.\n\n· Lead continuous improvement initiatives to streamline transport workflows and remove inefficiencies.\n\n· Support change initiatives relating to fleet growth, depot expansion, or new operating models.\n\n· Ensure appropriate structures are in place at depot level to meet legal and safety requirements.\n\n· Work alongside compliance and HSEQ teams, providing operational input and support where required.\n\nSkills & Experience\n\nEssential\n\n \n\n Proven senior experience in transport or fleet operations management across multiple sites or depots.\n\n \n\n Strong background in day-to-day transport planning and fleet utilisation, ideally within plant hire, construction, or heavy logistics.\n\n \n\n Experience leading large, geographically dispersed teams.\n\n \n\n Commercially and operationally minded with a hands-on approach.\n\n \n\n Strong problem-solving skills and ability to make decisions in fast-paced environments.\n\nDesirable\n\n \n\n Experience operating HGV, low-loader, or specialist plant transport fleets.\n\n \n\n Familiarity with transport management and telematics systems.\n\n \n\n CPC qualification or working knowledge of transport compliance (not essential).\n\nPersonal Attributes\n\n \n\n Highly operational and delivery-focused\n\n \n\n Comfortable working at pace across multiple depots\n\n \n\n Pragmatic, solutions-driven, and commercially aware\n\n \n\n Strong communicator who can influence at all levels\n\n \n\n Willing to be visible in depots and on the ground\n\nWhy Join Flannery\n\n \n\n Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.\n\n \n\n Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.\n\n \n\n Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.\n\n \n\n Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.\n\n \n\n Environmental and Safety Commitment: Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment.\n\n \n\n Modern Equipment: Work with the best and latest plant and machinery in the industry.\n\n \n\n Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.\n\n * \n\n Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.\n\nAt Flannery Plant Hire, we value diversity and are an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, age, marital status, or disability

The Senior Digital Strategy Manager, will report to the Digital Transformation Director with a dotted line to the Head of Strategy and will drive the development of the digital transformation strategy in line with Heathrow’s priorities, customer needs and rapid technological change. Experience def

Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. Reporting to the UK Head of Customer Experience, this role will be responsible for designing and delivering an industry leading Customer Journey from first contact with the brand through to repurchas

Job Title: Pastoral Support Manager Location: Hillingdon, Uxbridge, London, UK Salary: £37,870 – £56,154 per annum Job Type: Full Time | Temporary | Long Term Start Date: 01 June 2026 Salary will be determined based on experience and position on the Main Pay Range. The maximum salary is applicable to candidates with substantial teaching experience equivalent to U3. About the Role We are seeking a dedicated and resilient Pastoral Support Manager / Head of Year Support to join a welcoming secondary school in Uxbridge this June. This is a non-teaching role focused on behaviour, wellbeing, and pastoral care of a designated year group, with some lesson cover required. You will play a key role in supporting students to succeed both academically and personally. About the School A friendly and welcoming secondary school where students are supported to achieve strong academic progress. The school offers a positive environment and is a great place to work with a supportive team culture. Key Responsibilities • Lead behaviour management and pastoral support for a year group • Respond to incidents using restorative and sanction-based approaches • Build positive relationships with students to support engagement • Monitor attendance and liaise with families and external agencies • Provide classroom supervision and cover lessons when needed • Support safeguarding and targeted interventions Requirements • Mandatory: Experience working with challenging students • Experience working with young people (school or similar setting) • Strong behaviour management and ability to stay calm under pressure • Confidence supervising classes • Excellent communication and a proactive approach • Commitment to supporting students with a range of needs, including SEN What We Offer • Supportive and collaborative working environment • Professional development opportunities • A rewarding role making a real impact If you are a strong role model who can build positive relationships while maintaining high expectations, we would love to hear from you. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

About The Role Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Twickenham • Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include: • Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework • Completing 1st and 2nd fix plumbing work in domestic properties • Repairing and maintaining household plumbing systems • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £3,000 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Level 2 qualification in Plumbing • Experience in 1st and 2nd fix plumbing • Experience working in domestic properties • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Operations Manager - Transport Hub (Children's Services) Location: Perceval House Office Presence: Minimum 2 days per week Contract: 3 months initial (likely extension) ⏰ Start Date: ASAP Rate: £28.60 PAYE | £38.19 Umbrella About the Role We're seeking an experienced Operations Manager to join a busy, high-impact Transport Hub within Children's Services. This is a pivotal role focused on ensuring the safe, compliant, and efficient delivery of transport services to children and vulnerable adults. You'll work closely with senior leadership, managing day-to-day operations and driving continuous service improvement while maintaining the highest standards of safeguarding and customer care. Key Responsibilities Lead and oversee the daily operations of a fast-paced transport service Line manage staff and coordinate large-scale frontline teams, including transport officers and passenger assistants Support commissioning activities including procurement, contract management, and provider negotiations Ensure safeguarding, compliance, and health & safety standards are consistently met Drive service improvements through performance monitoring, reporting, and stakeholder engagement Act as deputy to the Head of Passenger Transport when required What We're Looking For We're keen to hear from candidates who bring: ✅ Operations Management experience within a complex, high-volume service ✅ Strong line management skills, with the ability to lead, motivate and develop teams ✅ Experience within commissioning, procurement, or contract management environments Ideal Candidate Experienced working at a senior level within a public sector or similar environment Confident managing competing priorities in a demanding frontline service Skilled communicator able to engage with a wide range of stakeholders Strong understanding of compliance, safeguarding, and service delivery standards Why Apply? Make a real difference supporting children and vulnerable individuals Join a collaborative and purpose-driven team Opportunity for contract extension and career progression Hybrid working model with a central office location Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Shape the Passenger Experience at London Heathrow Airport At Cobalt, we don’t just move passengers — we shape their journey at one of the world’s busiest and most complex airports. We are now looking for an outstanding Passenger Services Manager to lead a large‑scale, high‑profile operation at Heathrow Airport, where safety, service and performance truly matter, minute by minute. This is a pivotal, senior leadership role for a commercially astute operational professional who thrives in fast‑paced environments, inspires large frontline teams, and builds trusted partnerships with major airline customers. About the Opportunity You will take full responsibility for a c.300‑strong Passenger Services colleagues, supported by a team of Shift Leads, delivering consistently safe, efficient and high‑quality services to our airline partners. As the senior leader on the ground, you’ll balance service excellence, contractual delivery and commercial performance, while shaping culture, developing future leaders and continuously improving how we operate. This role is based at London Heathrow Airport and reports directly to the Head of Operations. What You’ll Be Doing Leading and inspiring a large, diverse frontline workforce across Heathrow Building a strong, accountable leadership culture through your Shift Leads Acting as the senior operational interface for airline customers Driving performance against SLAs while protecting quality and cost control Taking end‑to‑end accountability for safety, compliance and service delivery Embedding a continuous improvement mindset across the operation Owning departmental budgets, resourcing models and labour efficiency Developing future leaders through coaching and structured development Maintaining effective relationships with employees and trade unionsWhat Success Looks Like Trusted, credible relationships with airline partners A confident, engaged leadership team running a stable operation Tangible improvements in service quality, efficiency and customer satisfaction A safe, compliant operation with a strong improvement cultureAbout You: You’ll be an experienced operational leader with: Senior leadership experience in aviation, ground handling or complex service environments A proven track record of leading large, multi‑layered teams Strong commercial and financial acumen Experience operating confidently in a unionised environment The presence, resilience and judgement to lead at scale and paceWhy Join Cobalt? A senior, visible leadership role at London Heathrow Airport Real scope to influence strategy, performance and customer relationships The opportunity to lead at scale in a high‑impact operational environment A business that values safety, people and continuous improvementTo know more about the Company, please access: (url removed) Ready to lead where it truly counts? How to Apply: To be considered for this role, you must be currently resident in the UK and hold the Right to Work in the UK. Please note that visa sponsorship is not available for this position. If you meet the requirements and are ready to lead at scale in a high‑profile operational environment, we’d like to hear from you. Apply now and help shape the passenger experience at Heathrow

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

About the Role We're looking for a passionate and driven Head Chef to lead our kitchen in a vibrant, fast-paced café environment. This is a fantastic opportunity for a hands-on leader as a Head Chef who thrives on delivering great food, inspiring a team, and running a commercially successful kitchen. You'll play a key role in shaping our client's food offering, maintaining high standards, and ensuring the kitchen operates efficiently while hitting key financial targets. What You'll Be Doing Leading, motivating, and developing a high-performing kitchen team Taking full ownership of kitchen operations, from prep to service Creating and evolving menus that excite our customers and suit a leisure environment Managing kitchen budgets, including food costs, labour, and waste control Driving consistency, quality, and presentation across all dishes Planning staff rotas in line with business needs Building strong relationships with suppliers and managing stock effectively Ensuring compliance with food safety, hygiene, and health & safety standards Working closely with front-of-house to deliver a great all-round customer experienceWhat We're Looking For Proven experience as a Head Chef or Senior Sous Chef in a high-volume café or casual dining environment A strong leader who can inspire, coach, and develop a team Commercially aware with experience managing budgets and kitchen KPIs Calm under pressure and able to thrive in a busy leisure setting Passion for food, quality, and customer experience Excellent organisational and communication skills What You'll Get Competitive salary Opportunity to shape menus and bring your ideas to life A supportive and energetic team environment Career development opportunities within a growing businessWhy Join Us? This is more than just a Head Chef role - it's your chance to take ownership of a kitchen in a fun, customer-focused leisure setting where no two days are the same. If you're a hands-on leader with a passion for great food and strong operational control, we'd love to hear from you. If this sounds of interested to you please apply online with your CV or call Blue Arrow Edgware on (phone number removed). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Field Based Ambassador Location: Field-based across the M25 area Head Office: Uxbridge Salary: £26,000 basic salary + commission Hours: Monday to Friday, 8:00am – 4:00pm Benefits: Company vehicle provided The Opportunity Our client is a fast-growing premium food brand looking to recruit a confident, energetic and personable Field Based Ambassador to support brand awareness and lead generation across the M25 region. This is a field-based role focused on visiting pre-planned businesses, introducing the brand professionally, delivering product samples and creating strong opportunities for the sales team to develop into new business accounts. The successful candidate will represent a premium product range and play a key role in building positive relationships with prospective stockists including cafés, delis, premium food retailers and family-focused venues. This is an excellent opportunity for someone who enjoys being out in the field, meeting new people and representing a high-quality ethical brand in a professional and engaging way. Key Responsibilities Visiting pre-planned locations across the M25 area using company routes and Google Maps Introducing the brand confidently and professionally to prospective businesses Delivering product samples to decision makers and key contacts Building rapport and creating positive first impressions Gathering accurate contact details and business information Recording visit outcomes and notes on the CRM system Supporting the wider sales team by generating quality leads Maintaining excellent brand presentation and professionalism at all times Managing your own daily schedule efficiently while working independently Candidate Requirements Minimum 2 years’ experience within a customer-facing, field sales or promotional role Strong communication and interpersonal skills Confident approaching new businesses and engaging with decision makers Self-motivated and comfortable working independently Organised with good attention to detail Comfortable using smartphones, CRM systems and navigation apps Positive, professional and well-presented Passionate about premium, ethical or sustainable brands Essential Requirements Full clean UK driving licence Must be aged 25 or over for company vehicle insurance purposes Willingness to travel across the M25 area on a daily basis What’s On Offer £26,000 basic salary Attractive commission structure Company vehicle provided Monday to Friday working hours only Opportunity to join a growing and mission-driven business * Supportive team environment with long-term progression opportunities Top of Form What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Bottom of Form

Technical Manager - Head of Video Uxbridge / London Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in Video; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results • Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture, • Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service ensuring their discipline meets or exceeds the clients needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing • Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for clients future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% TPBN1_UKTJ

Job Title: Personal Banker Location: Hounslow (Fully Office Based) Salary: £27,000 per annum Contract: Permanent About the Role We are seeking a motivated and customer-focused Personal Banker to join our Hounslow branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. An exceptional Sales track record is a must have. As a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team. Key Responsibilities Proactively identify and pursue sales opportunities through referrals, networks, and events. Deliver outstanding customer service via phone, email, and face-to-face interactions. Handle customer queries and complaints promptly and professionally. Promote and cross-sell banking products and services to meet customer needs. Support business development initiatives, including attending events and networking activities. Process new account applications, service requests, and AML checks. Operate cash services, maintain accurate registers, and process remittances. Provide cover for colleagues when required and undertake delegated responsibilities from senior management. Skills & Competencies Strong networking and sales skills. Excellent interpersonal and communication skills (both written and verbal). Ability to establish credibility and rapport quickly. Comfortable discussing financial needs and tailoring solutions for customers. Previous retail sales or banking experience preferred. Results-driven with a proactive, self-motivated approach. Reporting Line Reports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales. Why Join Us? This is a fantastic opportunity to join a reputable banking institution where you'll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers' financial journeys

About The Role Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: South West London • Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Drainage Engineer, you'll be working in customer's homes diagnosing and resolving drainage issues. Your day-to-day will include: • Clearing blockages using high-pressure water jetting (HPWJ) equipment • Investigating drainage problems and identifying root causes • Carrying out repairs to domestic drainage systems • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • HPWJ (High Pressure Water Jetting) ticket • Experience working in drainage • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Think Specialist Recruitment are partnering with a highly recognised global organisation in Colnbrook to appoint an experienced Senior Talent Acquisition Advisor to support a fast-paced commercial team. This is an opportunity for a confident, credible recruiter who thrives in high-volume environments and can operate as a true talent partner to senior stakeholders. This will be a fully office-based role and will involve some travel to other sites. There is however some flexibility around how you manage your hours worked. Salary - £50-55,000 plus bonus and other benefits. What You'll Be Responsible For Managing end-to-end recruitment across high-volume commercial and operational vacancies Partnering closely with hiring managers and senior stakeholders, including managing challenging and fast-moving recruitment demands Proactively sourcing talent through LinkedIn Recruiter and direct search methods Building strong pipelines of sales and customer-focused talent, particularly Account Managers and similar commercial profiles Advising stakeholders on market insight, attraction strategy, and hiring best practice Coordinating and conducting assessments and interviews Managing recruitment processes compliantly and efficiently within a regulated environment Supporting wider team with recruitment projectsWhat We're Looking For Strong in-house or agency recruitment background within a larger, fast-paced business Proven experience managing high-volume recruitment campaigns Demonstrable success sourcing candidates directly through LinkedIn Recruiter and other proactive methods Strong experience recruiting sales/commercial talent, including Account Managers or customer-facing roles Confident stakeholder manager with the ability to influence and challenge hiring managers where required Organised, resilient, and commercially minded approach Experience working within regulated or process-driven environments is advantageous This is a fantastic opportunity for an experienced recruiter to join a truly collaborative team. We ideally are seeking recruiters/Talent Acquisition specialists who have managed vacancies within sales roles. Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition

About the Role We're looking for a passionate and driven Head Chef to lead our kitchen in a vibrant, fast-paced café environment. This is a fantastic opportunity for a hands-on leader as a Head Chef who thrives on delivering great food, inspiring a team, and running a commercially successful kitchen. You'll play a key role in shaping our client's food offering, maintaining high standards, and ensuring the kitchen operates efficiently while hitting key financial targets. What You'll Be Doing Leading, motivating, and developing a high-performing kitchen team Taking full ownership of kitchen operations, from prep to service Creating and evolving menus that excite our customers and suit a leisure environment Managing kitchen budgets, including food costs, labour, and waste control Driving consistency, quality, and presentation across all dishes Planning staff rotas in line with business needs Building strong relationships with suppliers and managing stock effectively Ensuring compliance with food safety, hygiene, and health & safety standards Working closely with front-of-house to deliver a great all-round customer experience What We're Looking For Proven experience as a Head Chef or Senior Sous Chef in a high-volume café or casual dining environment A strong leader who can inspire, coach, and develop a team Commercially aware with experience managing budgets and kitchen KPIs Calm under pressure and able to thrive in a busy leisure setting Passion for food, quality, and customer experience Excellent organisational and communication skills What You'll Get Competitive salary Opportunity to shape menus and bring your ideas to life A supportive and energetic team environment Career development opportunities within a growing business Why Join Us? This is more than just a Head Chef role - it's your chance to take ownership of a kitchen in a fun, customer-focused leisure setting where no two days are the same. If you're a hands-on leader with a passion for great food and strong operational control, we'd love to hear from you. If this sounds of interested to you please apply online with your CV or call Blue Arrow Edgware on 02089511162. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an experience and enthusiastic Transport and Scheduling Supervisor to overseeing the daily operations of the transport team. Working from our Head Office based in Northolt as part of our professional and friendly team modern office/warehouse environment. We offer a salary up to £36k, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. Reporting to the Warehouse Manager, you will be joining a busy Warehousing and Distribution team. This role is a crucial to ensuring our customers receive their orders in a timely manner, you will be managing drivers, coordinating van routes (using MaxOptra), monitoring vehicle conditions, and ensuring smooth warehouse operations. The role would suit candidates from a retail, distribution, transport or warehouse background with experience logistics and coordinating deliveries whilst maintaining high safety and service standards. If you are used to working to lead times, managing deliveries, scheduling and, have the ability to multitask please apply. Your key duties will be: Driver Management: Optimize driver schedules and resources to ensure timely and efficient deliveries, while monitoring driver performance through regular reviews of speeding, harsh driving, and penalties. Compliance Oversight: Ensure strict compliance with transportation regulations, including driver working hours, legal documentation, and licensing (e.g., CPC certification). Driver Development & Training: Support driver development by ensuring all certifications are up-to-date. Assist in the induction of new starters and provide ongoing training and observation to ensure high performance. Performance Reporting: Generate and provide regular reports to management on key performance indicators (KPIs), such as delivery efficiency, driver hours, and vehicle conditions. Incident Management: Coordinate swift responses to accidents, vehicle breakdowns, or urgent delivery issues, ensuring minimal disruption to operations. Van Routing & Delivery Optimization: Manage the daily routing of delivery vans, ensuring that vehicle capacity is maximized and that all relevant paperwork is accurately completed. Experience of using routing software such as Maxoptra is essential Vehicle Maintenance & Checks: Oversee daily and weekly vehicle inspections, ensuring any damages or discrepancies are promptly reported to the Warehouse Manager. Book vehicles for servicing and repairs as necessary. Customer Service Support: Ensure high levels of customer service by promptly addressing issues such as incomplete or delayed deliveries, and liaising with the Customer Service Team to resolve problems. Health & Safety Compliance: Monitor health and safety standards within the transport team, addressing or reporting any issues to ensure a safe working environment. Team Leadership: Lead by example, demonstrating strong time management, professionalism, and work ethic. Provide feedback to the Line Manager on team performance, recognizing achievements and offering constructive criticism as needed. Change Management: Lead the team through changes to working processes or procedures, ensuring smooth adaptation and continued productivity. Additional Responsibilities: Provide cover for the Warehouse Manager or other supervisors during periods of absence. Perform any other ad hoc duties or projects as required. To be successful for the Transport and Scheduling Supervisor role you will have proven experience in a supervisory role, ideally in a warehouse, wholesale, retail or trade sector where you have scheduled and co-ordinated deliveries. You must have previously interacted with drivers in person and by telephone and have previous worked with routing software such as MaxOptra. You should have excellent communication and customer service skills, the ability to manage multiple priorities and work under pressure. Experience of health and safety monitoring and reporting, and strong knowledge of transport regulations and compliance is essential for this role along with strong leadership skills and the ability to motivate and develop team members. The role would suit candidates seeking to join a large, well established and secure company who can offer full training and the chance to learn and develop. In return we offer a salary up to £36k, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. Please send your CV for immediate consideration

We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an experience and enthusiastic Distribution Supervisor to overseeing the daily operations of the transport team. Working from our Head Office based in Northolt as part of our professional and friendly team modern office/warehouse environment. We offer a salary up to £36k, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. Reporting to the Warehouse Manager, you will be joining a busy Warehousing and Distribution team. This role is a crucial to ensuring our customers receive their orders in a timely manner, you will be managing drivers, coordinating van routes (using MaxOptra), monitoring vehicle conditions, and ensuring smooth warehouse operations. The role would suit candidates from a retail, distribution, transport or warehouse background with experience logistics and coordinating deliveries whilst maintaining high safety and service standards. If you are used to working to lead times, managing deliveries, scheduling and, have the ability to multitask please apply. Your key duties will be: Driver Management: Optimize driver schedules and resources to ensure timely and efficient deliveries, while monitoring driver performance through regular reviews of speeding, harsh driving, and penalties. Compliance Oversight: Ensure strict compliance with transportation regulations, including driver working hours, legal documentation, and licensing (e.g., CPC certification). Driver Development & Training: Support driver development by ensuring all certifications are up-to-date. Assist in the induction of new starters and provide ongoing training and observation to ensure high performance. Performance Reporting: Generate and provide regular reports to management on key performance indicators (KPIs), such as delivery efficiency, driver hours, and vehicle conditions. Incident Management: Coordinate swift responses to accidents, vehicle breakdowns, or urgent delivery issues, ensuring minimal disruption to operations. Van Routing & Delivery Optimization: Manage the daily routing of delivery vans, ensuring that vehicle capacity is maximized and that all relevant paperwork is accurately completed. Experience of using routing software such as Maxoptra is essential Vehicle Maintenance & Checks: Oversee daily and weekly vehicle inspections, ensuring any damages or discrepancies are promptly reported to the Warehouse Manager. Book vehicles for servicing and repairs as necessary. Customer Service Support: Ensure high levels of customer service by promptly addressing issues such as incomplete or delayed deliveries, and liaising with the Customer Service Team to resolve problems. Health & Safety Compliance: Monitor health and safety standards within the transport team, addressing or reporting any issues to ensure a safe working environment. Team Leadership: Lead by example, demonstrating strong time management, professionalism, and work ethic. Provide feedback to the Line Manager on team performance, recognizing achievements and offering constructive criticism as needed. Change Management: Lead the team through changes to working processes or procedures, ensuring smooth adaptation and continued productivity. Additional Responsibilities: Provide cover for the Warehouse Manager or other supervisors during periods of absence. Perform any other ad hoc duties or projects as required. To be successful for the Distribution Supervisor role you will have proven experience in a supervisory role, ideally in a warehouse, wholesale, retail or trade sector where you have scheduled and co-ordinated deliveries. You must have previously interacted with drivers in person and by telephone and have previous worked with routing software such as MaxOptra. You should have excellent communication and customer service skills, the ability to manage multiple priorities and work under pressure. Experience of health and safety monitoring and reporting, and strong knowledge of transport regulations and compliance is essential for this role along with strong leadership skills and the ability to motivate and develop team members. The role would suit candidates seeking to join a large, well established and secure company who can offer full training and the chance to learn and develop. In return we offer a salary up to £36k, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. Please send your CV for immediate consideration

Head of Geography – Secondary School Location: Hillingdon, London (Uxbridge) Salary: £37,870 – £56,154 per annum Job Type: Full Time, Temporary (Long Term) Start Date: September 2026 Salary will be determined based on experience and position on the Main Pay Range. The maximum salary applies to candidates with substantial teaching experience equivalent to U3. A welcoming and high-achieving secondary school in Uxbridge is seeking to appoint an ambitious and inspiring Head of Geography to lead a successful and developing Humanities faculty. This is an exciting opportunity for an experienced Geography teacher or an existing middle leader ready to take the next step in their career. The school offers a friendly, supportive environment with excellent facilities and a strong focus on enabling students to achieve outstanding academic progress. The Role • Provide strong, strategic leadership of the Geography department • Lead curriculum design and development across KS3–KS5 • Drive high-quality teaching and learning to secure excellent outcomes • Monitor and evaluate student progress, implementing effective interventions • Support and develop staff through coaching, mentoring, and CPD • Promote a passion for Geography through trips, fieldwork, and enrichment activities • Contribute to whole-school improvement strategies The Ideal Candidate Will: • Hold Qualified Teacher Status (QTS) with a specialism in Geography • Have a strong track record of delivering excellent results • Demonstrate leadership experience or clear leadership potential • Be an outstanding classroom practitioner with high expectations • Show commitment to raising attainment and closing achievement gaps • Possess strong organisational and communication skills • Be passionate about curriculum innovation and student engagement What the School Offers • A supportive and collaborative leadership team • Opportunities for career progression and ongoing professional development • A well-resourced department committed to high-quality teaching • A positive and inclusive school culture focused on staff wellbeing • Friendly, dedicated staff and excellent teaching facilities Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

About The Role Join HomeServe as a Gas Repair Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Twickenham • Salary: £52,830 + £3,000 guaranteed bonus in your first year • Hours: You will average 40 hours per week (annualised hours - shorter hours in summer, longer in winter, with consistent pay). Includes evenings, weekends and bank holidays. What you'll be doing As a Gas Repair Engineer, you'll be working in customers' homes diagnosing and repairing gas appliances and heating systems. Your day-to-day will include: • Diagnosing faults on boilers and central heating systems • Carrying out repairs to restore heating and hot water • Carrying out boiler services • Completing safety checks and ensuring compliance with regulations • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • £52,830 + £3,000 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Valid gas qualifications: CCN1, CENWAT1, HTR1, & CKR1 • Experience repairing gas appliances and central heating systems • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Gas Repair Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Compliance & Planning Officer £32,732 Full Time Permanent Mon – Friday – 40 hour week - Hybrid working About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job To work with internal and external supply chain partners to ensure that all works are carried out in accordance with Lampton Services requirements, and statutory obligations. You will plan and coordinate compliance works within agreed timescales. The role will support the management team to provide up-to-date reporting information for Lampton Homes and LBH reporting on healthy homes, KPI’s, risks, challenges and successes. Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there are effective communications with customers. Work collaboratively with all stakeholders to deliver a safe environment for all customers Carry out other administrative and data handling functions as instructed by the Supervisor, including updating all systems information, addressing queries from the Customer Service Centre. This list is not exhausted of all duties and responsibilities Key Responsibilities: - Monitor and plan servicing programmes and planned works relating to statutory health and safety compliance ensure they are delivered on time and to the required standards ensuring that all necessary paperwork is always in place, including corresponding to residence with findings from the report from the surveyors Plan, coordinate and arrange all works having due regard to LS and LBH contractual obligations and administer such work in a spirit of mutual co-operation and trust. Monitor relevant contractors and operatives to ensure delivery against timescales, specifications, Responsible for verification of works completed. Oversee and arranging a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems. Ensure accurate and timely completion of all paperwork/electronic updates are received and logged. Review and respond to contractors’ applications for payment, in accordance with contract conditions. Ensure all completed works is recorded and available for upload into the client’s management system Engage with residents to seek their views, use feedback to ensure continual improvement and high levels of customer satisfaction. To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. Administrate Leaseholder consultation where required These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post. Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role. Previous Experience and Skills Required: NVQ level 2/3 GSCE’s grade A to D Building safety qualification Desired: Experience of collaborative working with colleagues to monitor and develop services and deliver change Previous experience of working in a Social Housing Repairs environment is desirable. Analytical and logical skills with excellent problem solving Good level of numeracy, literacy, written, oral and communication skills Experience of working within a customer facing role, delivering an outstanding customer experience In return Lampton Group will offer you: We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Planner/Administrator £32,024 Full Time Based in Feltham Mon – Friday – 40 hour week - Hybrid About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job To deliver an effective planning and administrative function supporting maintenance, planned works, repairs and property-related services. The postholder will coordinate workforce scheduling, manage operational systems, and act as a key liaison between residents, clients, contractors, suppliers and internal teams to ensure that all works are delivered on time, efficiently and to a high standard of customer satisfaction. The role is pivotal in ensuring seamless service delivery through proactive scheduling, effective communication, strong organisational skills and continuous improvement of processes. Key Responsibilities: - Utilise IT systems to create and manage job orders, schedule appointments, and maintain workforce diaries. Implement dynamic work scheduling, planning activities in advance and adjusting in real time to maintain productivity and meet performance targets. Ensure operatives have a full and balanced workload, reallocating work where required and integrating emergency and urgent repairs. Monitor team and trade capacity to ensure emergency, urgent and routine works are delivered within target timescales. Arrange follow-on works for multi-trade jobs, ensuring clear communication with residents regarding duration and appointments. Follow up out-of-hours emergencies to ensure completion information is recorded and further works arranged where required. Support pre-inspection and post-inspection diary management for maintenance officers and supervisors. Communication & Customer Service Act as first point of contact for residents, leaseholders, clients, suppliers and contractors. Provide clear, accurate and timely information regarding job status and appointments. Proactively contact residents to reschedule appointments where required and minimise appointment failures. Maintain active communication with field operatives to resolve disruptions and prevent unproductive time. Assist in responding to complaints, councillor enquiries and service-related queries. Deliver a consistently high standard of customer care aligned to organisational values. Administration & Systems Maintain and update electronic and manual systems including job orders, status changes, variations and appointment amendments. Prepare project files and documentation prior to commencement of works. Support onboarding of third-party contractors and suppliers in line with procurement procedures. Provide administrative support to meetings, projects and operational activities. Ensure compliance with Health & Safety regulations and company policies Support organisational change initiatives within the planning and administration function. Performance & Continuous Improvement Identify risks to service delivery early and escalate where appropriate. Monitor scheduling performance and contribute to achieving 100% on-the-day completion targets. Suggest improvements and innovations to enhance operational efficiency. Work collaboratively across departments to ensure cohesive processes and service excellence. Undertake any duties consistent with the objectives of the role. Previous Experience and Skills Required: Essential Proven experience in work planning, scheduling or project administration within a maintenance or property environment. Experience using scheduling tools and IT systems to manage diaries and workforce activity. Strong customer service experience within a fast-paced environment. Excellent IT skills including MS Office (Word, Excel) and relevant planning software. Ability to prioritise workload and work under pressure while maintaining accuracy. Strong communication skills (written and verbal).Desirable Experience within a social housing repairs environment. Understanding of construction trades, materials and maintenance processes. Knowledge of systems used in housing repairs and maintenance. Awareness of relevant building and housing regulations (e.g., Decent Homes Standard, H&S, Fire Safety, Asbestos). Relevant vocational qualification (Apprenticeship / NVQ Level 2–3 or equivalent experience). Personal Attributes Highly organised with strong attention to detail. Solution-focused and analytical approach to problem solving. Self-motivated with ability to work independently and as part of a team. Professional, resilient and adaptable. Committed to continuous learning and service improvement. Demonstrates integrity, fairness and commitment to equality and inclusion In return Lampton Group will offer you We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

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