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Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Sales Officer Salary: £30,700 annually, plus Veolia benefits Hours: 40 hours weekly Location: Brent- Wembley HA9 7RX What we can offer you; 25 days of annual leave Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Company Car or Car Allowance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; Support Sales Manager with commercial business development and ensure revenue/income growth per contract specifications. Identify and implement new opportunities to maximise income through innovative sales techniques and market expansion. Deliver sales and marketing initiatives across designated borough areas. Prepare monthly performance reports, conduct competitor analysis, and implement change initiatives. Develop customer consultation programmes to assess satisfaction and review needs. Provide sales and technical advice on waste management solutions to customers. Manage customer accounts ensuring compliance with waste, environmental, and licensing regulations. Build and maintain strong customer relationships through regular sales and operational meetings. Manage sales targets and establish performance measures with the Sales Manager. Report on new/lost business, upgrades/downgrades, and support operational reviews. Collaborate with Sales Manager, Commercial Portfolio Manager, and client officers on marketing plans and strategic analysis. What we're looking for; Essential; Sales and Customer service experience. highly developed finance and numeracy skills. Experience of developing new business and retaining existing business. excellent planning and organisation skills. strong verbal and written communication skills. Strong IT skills, particularly with Microsoft, Google suites and CRM software Desirable; previous B2B sales experience within waste or environmental management or another service industry * Knowledge of waste and environmental legislation and the operations of commercial and public sector organisations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Guildmore has an exciting opportunity for a Resident Liaison Officer to join our Facades & Cladding Unit! You will be based at one of our sites (Wembley) and may be required to travel to other locations when projects are complete. In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities Serve as the primary point of contact for residents, addressing queries and concerns with tact and effectiveness. Address and resolve potential issues and handle complaints effectively. Document and register complaints following company and client protocols. Attend weekly/monthly meetings and provide relevant reports. Prepare and distribute regular Community Newsletters as required. Keep site notice boards regularly updated. Present updates to residents on progress and future activity. Undertake all other duties consistent with the scope of the role. Visit and meet residents in their homes, addressing their needs and queries while keeping them well-informed. Coordinate with the site team to facilitate smooth execution of remedial works, minimising disruption to residents. Develop and maintain effective working relationships with residents. What We Offer Competitive salary and benefits package. Supportive, family-owned company culture. Opportunities for growth and professional development. Founded in 1988, Guildmore is a family-owned business dedicated to fostering a supportive workplace where growth and well-being take centre stage. With four specialised units—Construction, Facades & Cladding, Planned Works, and Land Development—we deliver bespoke solutions for clients and communities. As an Equal Opportunities Employer, we are committed to inclusivity and ensuring that everyone can thrive. Join our team and be part of something exceptional at Guildmore

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day? We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC). Hours of Work: full time As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times. College Services Officer Duties: Support student accommodation queries and coordinate key processes across the student lifecycle Organise registration and induction activities, and assist with student ambassador programmes Maintain accurate student records and produce essential student documentation Handle financial records and support attendance monitoring, ensuring information is up to date Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes Develop the student voice through representative programmes and strengthen communication with sponsors and university services Support safeguarding-led, compliant working practices in line with policies and proceduresCollege Services Officer Requirements: Relevant administrative or customer service experience in a busy environment Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues A Level qualification or equivalent, or an undergraduate degree Proficiency in data management and Microsoft Office tools, especially Excel Knowledge of UK Visas and Immigration regulations (desirable)College Services Officer Benefits: Salary £26,400 to £29,000, depending on experience 28 days annual leave, plus 8 Bank Holidays, increasing with service Pension scheme participation Opportunities for professional development and career progression A supportive, inclusive working environment within a leading educational organisationMeet the Organisation: Who We Are and What We Do Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community. If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College. Please note that we are continuously reviewing applications and may contact you prior to the closing date

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Our client is currently looking to recruit an Anti-Social Behaviour Officer on an initial 3 month contract Anti-Social Behaviour Officer Uxbridge £32 per hour umbrella We are looking for an experienced Anti-Social Behaviour (ASB) Complex Case Officer to join their Community Safety & Enforcement service. You will manage a complex caseload involving ASB, domestic abuse, vulnerability and tenancy-related issues, working closely with residents, Police, Legal Services, safeguarding teams and other partners to reduce risk and achieve positive outcomes. Key responsibilities Manage complex and high-risk ASB cases from investigation through to resolution. Develop and implement effective case action plans. Use appropriate early intervention, support and enforcement measures. Prepare evidence, case files and documentation for legal proceedings. Work with vulnerable residents and victims using a trauma-informed approach. Undertake risk assessments and contribute to safeguarding and MARAC processes. Take appropriate enforcement action, including CPWs, CPNs, injunctions and possession proceedings. Attend court and provide evidence when required. Build effective partnerships and contribute to community safety initiatives. Provide specialist advice and guidance to colleagues and partner agencies. You will have proven experience of managing complex ASB cases and enforcement, with a strong understanding of relevant housing, ASB and domestic abuse legislation. You will also have excellent communication, negotiation and problem-solving skills, experience working with vulnerable people, and the ability to manage competing priorities and high-risk cases effectively. A relevant qualification or equivalent experience is desirable. A full driving licence and access to a vehicle are required. If you are an experienced ASB professional looking for a challenging role where you can make a genuine difference to residents and communities, we would like to hear from you

Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? We offer annual pay reviews and incremental pay increases Hybrid working 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. Conduct trend analysis to identify and highlight any organisational themes. Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. To undertake adhoc customer satisfaction surveys. Support the wider VoCC team as required in other administrative activities Experience and Qualifications required A track record of managing complaints and customer feedback Strong knowledge of Data Protection and Freedom of Information regulations Ability to investigate issues, problem-solve and make informed decisions. Experience using CRM and customer data systems. Experience working to KPIs, deadlines and accuracy standards. Excellent written and verbal communication. Strong attention to detail, literacy/numeracy and Microsoft 365 skills. Confident handling challenging conversations with empathy and professionalism. Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

BDS Recruitment are looking for a Housing Officer covering the Hounslow area. This is a hybrid role with travel to the office in Hammersmith and potential for 1 day working from home. This is a full-time role on a temporary ongoing basis in the first instance. Pay rate from £23.07 PAYE, £30.50 Umbrella The main role is to take ownership of the schemes under your management, you ensure that the basics, including repairs, cleaning, and grounds maintenance, are executed with excellence. You will enhance this be really understanding your residents and delivering on their needs. Be a service charge expert, effectively setting and managing budgets and communicating with residents. Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Undertake estate inspections to ensure places are maintained to a high standard ensuring compliance with health and safety regulations. Previous experience of housing is essential

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

DetailsInformation ClientLocal Authority in Hounslow Job TitleTransport Projects Officer Pay Rate£21.41 per hour PAYE / £28.36 per hour Umbrella Hours36 hours per week, Monday to Friday Contract DurationInitial 6-month contract LocationHybrid Working - 3 days per week office-based at Hounslow House Job Requirements Lead and deliver transport projects from development through implementation and evaluation. Manage sustainable transport, public realm, EV charging, wayfinding and accessibility projects. Manage projects up to £250,000 and oversee portfolios up to £500,000. Ensure projects are delivered on time, within budget and to agreed standards. Maintain project, financial, procurement and audit records. Produce reports, presentations, monitoring data and project evaluations. Build relationships with TfL, schools, businesses, councillors and community groups. Identify funding opportunities and prepare grant applications up to £250,000. Draft committee reports and present to senior stakeholders and elected members. Monitor project outcomes, analyse data and measure success of transport initiatives. Experience Required Experience managing transport, public realm or travel demand management projects. Experience delivering projects in an urban environment. Experience managing complex projects with significant budgets (circa £250,000). Knowledge of sustainable transport and active travel initiatives. Experience preparing reports and briefings for senior decision-makers. Strong stakeholder management and partnership working skills. Excellent written and verbal communication skills. Experience with project monitoring, evaluation and data analysis. Ability to secure external funding through bid applications. Local authority or public sector experience highly desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Partnerships ExecutiveLondon (office-based to support collaboration, with flexibility for some remote working once established)About UsFounded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment.Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.We are now looking for a Partnerships Executive to join us on a permanent, part-time basis, working 15 hours per week across two or three days.Rewards and Benefits of Working at Trinity- Salary of £29,000 - £29,800 per annum pro rata- A generous 27 days annual leave (pro rata), increasing to 29 after five years and 33 days after 10 years, plus bank holidays- A pension scheme is offered with employer contributions of up to 7.5%- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum- Cycle to Work scheme and interest-free season ticket loans available- Free eyesight tests for DSE users and a contribution towards the cost of glasses- 25% store discount in Trinity shops- Life assurance cover- Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party- Regular ballots for donated free tickets and prizes- Access to courses of free counsellingThis is a rewarding opportunity for a relationship-focused professional with experience in partnership support, account management, fundraising, customer service or stakeholder engagement to join our compassionate organisation.Youll have the chance to support people receiving specialist palliative and end-of-life care, ensuring that we can continue to deliver the services people need at potentially the most important time in their lives.Whats more, this part-time role offers a rare chance to combine purposeful work with flexibility, while becoming part of a historic hospice with a strong community presence and an ambitious approach to sustainable retail.So, if youre looking for a role where every relationship can help create more meaningful moments for others, read on and apply today.The RoleAs a Partnerships Executive, you will manage and grow relationships with corporate partners, ensuring they receive an outstanding experience and are inspired to deepen their support.Managing a portfolio of existing partners, you will act as their day-to-day contact and deliver a high-quality stewardship programme through regular communications, impact reporting, recognition and engagement.You will work closely with internal teams to co-ordinate partnership activities, including volunteering, employee engagement, stock donations, collaborations and retail activations.Additionally, you will:- Produce partnership updates, case studies and impact reports- Identify opportunities to increase the value of relationships- Maintain accurate CRM records and partnership plans- Support new partnership opportunities and eventsAbout YouTo be considered as a Partnerships Executive, you will need:- Experience in partnership support, account management, fundraising, customer service or stakeholder engagement- An understanding of partnership management, customer service, fundraising or account management- A proactive, collaborative and solution-focused approach- Excellent communication and relationship-building skills- Strong organisation and time management skills- Attention to detail and excellent administrative skills- The ability to coordinate multiple projects simultaneously- Confidence using Microsoft Office and CRM/database systems- The ability to analyse information and produce clear reports.The closing date for this role is 31st August 2026.Other organisations may call this role Corporate Partnerships Executive, Corporate Partnerships Officer, Partnerships Officer, Corporate Fundraising Executive, Corporate Fundraising Officer, Corporate Partnerships Fundraiser, or Partnerships Fundraiser.Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.We encourage and welcome applications from people of all backgrounds.So, if youre looking for a meaningful role as a Partnerships Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.Expeditions & Fieldwork Officer Department: Directors Office Responsible to: Expeditions & Fieldwork Manager Location: South Kensington, London SW7 Hours: Full Time. 35 hour working week Contract: Permanent Salary: £30,295 to £32,930 per annum depending on experience and qualifications.About Us:The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.About You and the Role:The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.Salary and Benefits:This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.There are a range of benefits at the Society which include the following:Full time working week of 35-hours with core working hours between 10.00am-4.00pm.Flexible working arrangements are available with a mix of office based and home working.25 days annual leave per annum plus public bank holidays.Society closure between Christmas and New Year, in addition to the basic annual leave allowance.Pension scheme - 3% employee, 7.5% employer.Group Life Assurance at four-times basic annual salary.Free annual eye test.Free annual flu vaccination.Cycle to work scheme.Free 24-hour Employee Assistance helpline with available counselling supportApplications must be received by 9.30am on Monday 14 September. Interviews are planned to take place on Wednesday 30 September.Interested?If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.No agencies please.TPBN1_UKTJ

Resident Liaison Officer (RLO) Resident Liaison Officer | Tenant Liaison | RLO | Customer Liaison | Social Housing Job Title: Resident Liaison Officer (RLO) Location: Wembley (Covering local regional patch) Pay Rate: £23.00 per hour (Weekly Pay) Contract Type: Full-Time, Contract / Ongoing Hours: Monday to Friday, Standard Business Hours Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Excellent Punctuality & Reliability Are you an experienced, reliable, and punctual Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) looking for a high-paying contract role in Hertfordshire We are urgently recruiting a dedicated Resident Liaison Officer based out of Wembley to manage customer-facing operations across live social housing schemes in the Hertfordshire patch. Acting as the vital link between residents, site managers, and trade contractors, you will ensure clear communication, high customer satisfaction, and minimal disruption during ongoing refurbishment and maintenance works. Why Apply for This RLO Position Competitive Hourly Rate: High market pay at £23.00 per hour. Local Patch: Based out of Wembley Consistent Hours: Full-time Monday to Friday routine with dependable weekly pay. Key Responsibilities: Tenant Engagement & Liaison: Act as the first point of contact for residents, delivering clear updates regarding work schedules, access requirements, and project timelines. Site & Home Visits: Conduct pre-work surveys, home visits, and final sign-offs across properties in the local Hertfordshire patch. Issue & Complaint Resolution: Proactively manage tenant enquiries, address access issues, and de-escalate complaints to maintain positive community relations. Operational Collaboration: Work closely with Site Managers, supervisors, and sub-contractors to ensure works remain on schedule and tenant needs are respected. Record Keeping: Maintain accurate liaison logs, resident communication records, and property access schedules. Requirements: Experience: Demonstrable background as a Resident Liaison Officer (RLO), Tenant Liaison Officer (TLO), or Customer Liaison Officer within social housing or decent homes frameworks. Mobility: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily site travel across the Wembley and NW London area. Key Traits: Outstanding punctuality, high reliability, strong de-escalation skills, and a professional, empathetic approach with residents. How to Apply: If you are a ticketed, reliable Resident Liaison Officer based in or around Ware / Hertfordshire ready for an immediate start, click APPLY NOW with your updated CV for an immediate review. Keywords: Resident Liaison Officer, TLO, RLO, Tenant Liaison Officer, Customer Liaison Officer, Housing Officer, Social Housing, Refurbishment, Decent Homes

Special Constables (Volunteer)Step Forward. Make a Difference. Become a Special Constable with British Transport Police.“Being a Special Constable isn't just a role - it's a real opportunity to make a difference. Every Special brings something unique to the team, and together, we're building a world-class police force that keeps the railway safe and reliable for everyone.”At the BTP, we value the dedication and commitment of our volunteer Officers. We offer professional training, opportunities to join specialist teams, and a chance to build leadership skills. Your journey with us will be meaningful, challenging, and rewarding.“Whether you're on the front line or supporting behind the scenes, you'll use your unique strengths to make a tangible impact across the UK. If you're ready to bring passion, professionalism, and purpose to a team that values your contribution, we'd love to hear from you." - Special Chief Officer Nathan Turner.Why Become a Special ConstableBritish Transport Police is looking for committed individuals to volunteer as Special Constables. If you care about keeping people safe and supporting communities, particularly in the railway environment, this could be the role for you.As a Special Constable, you'll have full police powers and work side-by-side with our regular Officers. From tackling crime and anti-social behaviour to supporting vulnerable people, you'll play a vital part in keeping the travelling public safe.You'll patrol stations and trains, respond to incidents by car, and offer a reassuring presence to passengers and staff. In return, we'll provide full training, support, and opportunities to grow both personally and professionally.What We're Looking ForWe're looking for volunteers who can commit at least 16 hours a month and are ready to face a variety of situations with confidence and integrity. If you're new to policing, don't worry. We'll give you everything you need to succeed.You'll need to:Be a great communicator and natural problem solver.Stay calm under pressure and work well in a team.Be resilient, adaptable, and community focused.What You'll Gain:Make a real difference where it counts.Work in a unique and dynamic environment.Enhance your CV and build valuable skills in law, communication, first aid, self-defence, and more.Enjoy travel benefits (location dependent).Develop personally and explore pathways into full-time policing.You'll build transferable skills that will support your career long term - problem-solving, decision-making, leadership, teamwork, and communication. These are skills that stay with you, wherever your career takes you.Oyster card for travel.Where We're RecruitingB Division (London and South): Ashford, Blackheath, Bournemouth, Brighton, Cambridge, Colchester, Croydon, Euston, Finsbury Park, Gatwick, Guildford, Hammersmith, London Bridge, Liverpool Street, Luton, Maidstone, Norwich, Paddington, Richmond, Southampton, Southend, Stockwell, Stratford, Victoria, Wembley Park, West Ham, and BTP HQ (Buckingham Palace Road).C Division (Midlands, North, Wales, and West): Bangor, Bristol, Cardiff, Coventry, Crewe, Darlington, Doncaster, Exeter, Leeds, Leicester, Lincoln, Liverpool, Manchester, Milton Keynes, Newcastle, Peterborough, Plymouth, Preston, Rhyl, Sheffield, Shrewsbury, Swindon, Truro, Worcester, and York.Eligibility ChecklistYou cannot apply if:You've failed an interview for BTP Special Constable or Police Officer within the last 6 months.You've failed vetting with BTP within the past 12 months.You've received a custodial sentence (including suspended sentences).You've been dismissed from another force or are under investigation.You've been declared bankrupt, have a CCJ, or un-managed IVA.You do not have permanent right to live and work in the UK.You haven't lived continuously in the UK for the past three years.You have facial or neck tattoos deemed inappropriate (assessed case by case).Also check our Prohibited Occupations List before applying.Want To ApplyApplying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application.We recommend attending a Q&A session with the Recruitment Team before submitting your application.This is an ongoing recruitment campaign. While immediate placement isn't guaranteed, successful applicants will remain under consideration for up to 12 months following a conditional offer.TPBN1_UKTJ

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Your new company Hays are pleased to have partnered with the London Borough of Ealing to recruit a Career Grade Senior Planning Officer to join the team.The London Borough of Ealing celebrated ranking Platinum by the Planning Magazine for the decision-making service, putting them in the top 12 Authorities across the country in 2024. The council's platinum rating means it performed on average between 33-35% above the national quality threshold, meaning it was rated as the top London borough and placing it amongst the top performers in the country. The Planning team is a very stable department with the entire service being permanently employed by the Council, meaning the team acts well together to deliver a quality level of service to applicants. We are looking for a senior planning officer to provide a dedicated planning resource for the Councils response to the Heathrow Development Consent Order programme and related Heathrow expansion work. The planning officer will lead on coordinating the Council's planning response, working across development management, Planning policy and wider council services, whilst managing engagement with Heathrow Airport Limited, statutory consultees and other stakeholders. This a high-profile role requiring strong planning judgement, stakeholder management, and project coordination skills, with responsibility for ensuring that the Council is effectively represented throughout the DCO process and that opportunities for mitigation, infrastructure investment and wider community benefits are identified and secured where possible. Your new role We are seeking an experienced and highly motivated planning professional to lead the Council's response to the Heathrow Development Consent Order programme - one of the most significant infrastructure planning projects affecting the borough.This is a high-profile opportunity to play a central role in shaping the Council's engagement with a nationally significant infrastructure project. The postholder will provide specialist planning expertise, coordinate technical input across council services, and manage engagement with Heathrow Airport Limited, statutory consultees and other key stakeholders. The successful candidate will help ensure that the Council is well positioned throughout the DCO examination and implementation process, including the preparation of evidence, submissions and negotiations within fixed statutory timescales. The role will be critical in protecting the Council's interests and securing the best possible outcomes for local communities, including in relation to environmental impacts, transport, regeneration, housing, employment, place-shaping, infrastructure improvements and mitigation measures. Working across Development Management, Planning Policy and wider council services, the postholder will coordinate complex technical responses, manage programme deadlines, support negotiations and help identify opportunities for funding, infrastructure improvements and community mitigation associated with the Heathrow DCO programme. This is a role for someone who can operate confidently in a complex, fast-moving and politically sensitive environment. The successful candidate will need strong planning judgement, excellent stakeholder management skills and the ability to work collaboratively across disciplines while maintaining focus on statutory deadlines and strategic outcomes. For the right candidate, this is an opportunity to make a tangible contribution to the Council's response to a nationally significant infrastructure project and to help influence outcomes that will affect residents, businesses and places across the borough. What you'll need to succeed You will be qualified with a degree accredited by the RTPI or RICS in Town and Country Planning or equivalent. You will need to have experience in Development Management, including assessing planning applications across both residential and commercial areas. You must be confident writing appeal statements and providing practical advice on development proposals, being able to explain complex planning issues to a range of stakeholders. You will need to demonstrate a passion for creating sustainable and vibrant spaces that benefit the wider community. What you'll get in return The service offers flexible hybrid working with one core day in the office and flexible working around that. The salary banding has recently been benchmarked and now ranges from £40000 to £48000 plus public sector pension and holiday days. The Principals and Team Leaders in the service were all promoted internally, so career progression is high on the agenda within the Borough, and they pride themselves on developing staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Ben Styles in London, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client is currently looking to recruit an Anti-Social Behaviour Officer on an initial 3 month contract Anti-Social Behaviour Officer Uxbridge £32 per hour umbrella We are looking for an experienced Anti-Social Behaviour (ASB) Complex Case Officer to join their Community Safety & Enforcement service. You will manage a complex caseload involving ASB, domestic abuse, vulnerability and tenancy-related issues, working closely with residents, Police, Legal Services, safeguarding teams and other partners to reduce risk and achieve positive outcomes. Key responsibilities Manage complex and high-risk ASB cases from investigation through to resolution. Develop and implement effective case action plans. Use appropriate early intervention, support and enforcement measures. Prepare evidence, case files and documentation for legal proceedings. Work with vulnerable residents and victims using a trauma-informed approach. Undertake risk assessments and contribute to safeguarding and MARAC processes. Take appropriate enforcement action, including CPWs, CPNs, injunctions and possession proceedings. Attend court and provide evidence when required. Build effective partnerships and contribute to community safety initiatives. Provide specialist advice and guidance to colleagues and partner agencies. You will have proven experience of managing complex ASB cases and enforcement, with a strong understanding of relevant housing, ASB and domestic abuse legislation. You will also have excellent communication, negotiation and problem-solving skills, experience working with vulnerable people, and the ability to manage competing priorities and high-risk cases effectively. A relevant qualification or equivalent experience is desirable. A full driving licence and access to a vehicle are required. If you are an experienced ASB professional looking for a challenging role where you can make a genuine difference to residents and communities, we would like to hear from you

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: £22.02 - £24.48 per hour PAYE | £28.71 - £31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Officer Salary: £30,700 annually, plus Veolia benefits Hours: 40 hours weekly Location: Brent- Wembley HA9 7RX What we can offer you; 25 days of annual leave Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Company Car or Car Allowance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; Support Sales Manager with commercial business development and ensure revenue/income growth per contract specifications. Identify and implement new opportunities to maximise income through innovative sales techniques and market expansion. Deliver sales and marketing initiatives across designated borough areas. Prepare monthly performance reports, conduct competitor analysis, and implement change initiatives. Develop customer consultation programmes to assess satisfaction and review needs. Provide sales and technical advice on waste management solutions to customers. Manage customer accounts ensuring compliance with waste, environmental, and licensing regulations. Build and maintain strong customer relationships through regular sales and operational meetings. Manage sales targets and establish performance measures with the Sales Manager. Report on new/lost business, upgrades/downgrades, and support operational reviews. Collaborate with Sales Manager, Commercial Portfolio Manager, and client officers on marketing plans and strategic analysis. What we're looking for; Essential; Sales and Customer service experience. highly developed finance and numeracy skills. Experience of developing new business and retaining existing business. excellent planning and organisation skills. strong verbal and written communication skills. Strong IT skills, particularly with Microsoft, Google suites and CRM software Desirable; previous B2B sales experience within waste or environmental management or another service industry * Knowledge of waste and environmental legislation and the operations of commercial and public sector organisations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity

School Welfare Officer Ealing, West London Start Date: September 2026 ⏳ Temp to Permanent Opportunity We are seeking a dedicated and compassionate School Welfare Officer to join a welcoming and inclusive school in Ealing, West London from September. This is an excellent opportunity for an experienced welfare professional looking for a temp-to-permanent position within a supportive school environment. As the School Welfare Officer, you will play a vital role in supporting the health, wellbeing and welfare of pupils, ensuring they receive appropriate care throughout the school day. Key Responsibilities Provide first aid treatment and care for pupils, staff and visitors. Manage and maintain medical records and accident reports. Administer medication in line with school policies. Monitor pupils with medical conditions and liaise with parents, carers and external agencies where required. Support attendance and pupil wellbeing initiatives. Maintain medical supplies and ensure first aid equipment is fully stocked. Promote safeguarding, health and wellbeing across the school community. Provide a calm, caring and professional presence for pupils requiring support.Requirements Current First Aid at Work qualification (essential). Previous experience working in a school, healthcare, welfare or pastoral setting. Strong communication and organisational skills. Ability to remain calm under pressure and manage sensitive situations professionally. Good record-keeping and administration skills. A genuine passion for supporting children and young people's wellbeing. Knowledge of safeguarding procedures is desirable.What's on Offer? Temp-to-permanent opportunity with long-term career prospects. Supportive and welcoming school leadership team. Opportunity to make a real difference to pupils' wellbeing. Convenient West London location with good transport links. Competitive rates of pay.If you are a qualified First Aider with a caring and proactive approach, we would love to hear from you. Apply today to be considered for this September start in Ealing, West London

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

We're looking for a kind, compassionate and resilient Support worker to join our Homelessness and complex needs Social Care Service in Tower Hamlets. £30,784.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The working pattern for this role consist of a mixture of early and late shifts to accommodate rota This is a fixed term contract for 6 months What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager Oversee the daily running of the service ensuring all health and safety responsibilities are met Raise safeguarding alerts and complete incident reports within specified timeframe Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team. Develop and maintain links with all key agencies and service providers in the local community Empower customers to ensure they receive the service and benefits they are entitled to Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you:  Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement  Approachable and open behaviour  Prefers working as part of a group or team  Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement  Has a practical and logical mind and is naturally well organised  Thrives on change and enjoys dynamic diverse environments  Is confident with high levels of self-esteem What you'll bring: Desirable: - Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our websire for full Job description

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administration and processing of the crisis resilience fund (includes housing payments previously known as discretionary housing payment) Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. You will contribute to the Trust's digital strategy, champion innovation and support transformational programmes that enable safer, more effective and integrated care including as the Trust Clini

Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development. The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring the organisation continues to influence and tr

We're looking for a Community Physical Activity Officer to join our Community Wellbeing team on a 12-month fixed-term contract to provide maternity cover. Are you passionate about helping people lead healthier, more active lives? Do you have experience delivering community-based activities and engag

Adullam is a Community Benefit Society dedicated to supporting vulnerable individuals and households.

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Fixed Term until 11th April 2027.St Marys Primary School /Polbeth ELC is seeking to appoint a highly motivated Advanced Pupil Support Worker within our ELC Team.The setting is open

You will support with basic life skills, household duties, contact visits and out in the community.

Person Centred Active Support is at the heart of everything we do, and we're looking for like-minded support workers to join us in supporting young adults with: Autism / Learning disabilities Physical disabilities Dementia Supporting people to live independently and enjoy their everyday acti

Others will remind you exactly why you chose a career where making a difference matters.As a Residential Support Worker, youll give vulnerable children and young people the safety, consistency and support they need to start moving forward.You dont need a background in childcare.Your experience may c

Person Centred Active Support is at the heart of everything we do, and we're looking for like-minded support workers to join us in supporting young adults with: Autism / Learning disabilities Physical disabilities Dementia Supporting people to live independently and enjoy their everyday acti

Your duties will include: Promoting the independence of people we support Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday Arranging activities in the home and in the local community Developing residents' life skills and personal interests

Person Centred Active Support is at the heart of everything we do, and we're looking for like-minded support workers to join us in supporting young adults with: Autism / Learning disabilities Physical disabilities Dementia Supporting people to live independently and enjoy their everyday acti

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside.Here we provide quality care and support to older people with a range of s

Person Centred Active Support is at the heart of everything we do, and we're looking for like-minded support workers to join us in supporting young adults with: Autism / Learning disabilities Physical disabilities Dementia Supporting people to live independently and enjoy their everyday acti

The people you support enjoy leading active lives within their local community, taking part in activities such as baking, arts and crafts, visiting cafés, enjoying meals out and accessing local amenities. Supporting people to access their local community, hobbies and social activities.

Kingston Upon Thames Community. Encouraging people to connect with friends, family, and the community. Kingston Community Services provides support 24 hours a day / 365 days per year; there are 5 supported living services and outreach support is also provided.

If youve also worked in the following roles, wed also like to hear from you: Supported Housing Officer, Housing Officer, Sheltered Housing Officer, Retirement Living Officer, Community Support Officer, Resident Support Officer, Support Worker, Customer Service Advisor, Scheme Coordinator This role i

Encouraging social connections with family, friends, and the local community.

The Vacancy As an Income Officer, youll play a key role in helping residents sustain their tenancies while ensuring the organisation can continue delivering great services. Were looking for an Income Officer to join our Housing team and play a key role in supporting residents to sustain their t

Our services include supported living homes, self-contained flats and community-based outreach – so there's plenty of variety. Helping the people we support get out and about in their community and beyond.

New Build Aftercare Officer (18-month Fixed Term Contract) Salary: £26,650 - £30,000 Watford ( Hybrid Working: 2-3 days in the office weekly) Full Time, 37 hours per week The Vacancy We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfor