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Trabajos customer service manager en HayesCrear alertas

  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 3 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    hace 5 días
    £32000–£42000 anual
    Jornada completa
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

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  • Indian Chef
    Indian Chef
    hace 6 días
    Jornada completa
    Hounslow Central, Hounslow

    Overview We are seeking a skilled and passionate Indian Chef specialising in tandoor, biryani, and traditional curries to join our culinary team. The ideal candidate will have extensive experience in authentic Indian cuisine, with exceptional skills in food preparation, cooking, and presentation. This is an exciting opportunity to showcase rich, authentic flavours while contributing to a high-quality dining experience. The successful applicant will oversee kitchen operations, manage food production, and uphold the highest standards of food safety and hospitality. Experience in restaurant environments, along with strong leadership and team management skills, is highly desirable. Responsibilities Prepare and cook authentic Indian dishes, with a focus on tandoor items, biryanis, and a variety of traditional curries Oversee daily kitchen operations to ensure efficient workflow and consistent food quality Supervise and train kitchen staff, maintaining high performance and service standards Ensure strict adherence to food safety regulations and hygiene standards Coordinate with front-of-house staff to deliver excellent customer service Assist in menu planning, including developing new dishes and seasonal offerings Maintain cleanliness and organisation of the kitchen at all times Monitor inventory, order supplies, and minimise waste Requirements Proven experience as an Indian Chef, with strong expertise in tandoor cooking, biryani preparation, and curry dishes Background in hospitality or restaurant environments Previous supervisory or team leadership experience Strong knowledge of food preparation techniques, kitchen operations, and food safety standards Ability to operate and maintain kitchen equipment Excellent organisational and multitasking skills Strong leadership and communication abilities Ability to work efficiently under pressure while maintaining high standards Passion for authentic Indian cuisine and delivering exceptional dining experiences Applicant must currently hold a valid UK visa or have the right to work in the UK.

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  • Warehouse Operative
    Warehouse Operative
    hace 8 días
    £26000–£29500 anual
    Jornada completa
    Colnbrook, Slough

    Experienced Warehouse Operative / Van Driver Location: Colnbrook, Slough (SL3 0DF) – On-site Salary: £12.50 - £14.18 per hour (£26,000 - £29,500 per annum, depending on experience) Hours: Monday to Friday, 11:30am - 8:30pm (40 hours per week) Job Type: Full-time, Permanent Join Fox World Logistics Fox World Logistics Ltd is a rapidly growing UK logistics provider based near London Heathrow, specialising in international freight, import and export solutions, customs services, and global distribution. We are committed to delivering reliable, efficient, and customer-focused logistics services that businesses can depend on. Our success is built on the dedication of our people. We foster a fast-paced, professional, and supportive working environment where teamwork, integrity, and continuous improvement are at the heart of everything we do. Every member of our team plays a vital role in helping us deliver exceptional service to customers across the UK and around the world. The Role This is a varied, hands-on position combining warehouse operations with local collections and deliveries using company vans. You'll play a key role in ensuring freight is handled accurately, safely and efficiently while helping maintain the high standards our customers expect. Key Responsibilities • Loading and unloading vehicles safely and efficiently., • Picking, packing and preparing shipments for dispatch., • Receiving and checking inbound freight., • Organising warehouse stock and maintaining accurate inventory records., • Operating warehouse IT systems to process shipments., • Safely operating a counterbalance forklift., • Completing local collections and deliveries using company vans., • Carrying out vehicle safety checks and maintaining cleanliness., • Ensuring all freight is handled in accordance with company procedures., • Maintaining a clean, organised and safe warehouse environment., • Working closely with the operations team to meet daily deadlines. About You We're looking for someone who is dependable, motivated and enjoys working as part of a team. Essential Requirements • Full right to work in the UK., • Full UK driving licence with a clean driving record., • Valid Counterbalance Forklift Licence., • Good IT skills and confidence using warehouse or logistics systems., • Excellent attention to detail., • Strong organisational and time-management skills., • Ability to work the permanent shift of 11:30am - 8:30pm, Monday to Friday., • Ability to lift and move goods safely., • Successful completion of a five-year employment history check and enhanced background screening, including a clean DBS check. Desirable • Previous experience within freight forwarding, logistics or air cargo., • Experience handling international shipments., • Knowledge of warehouse scanning systems. What We Offer • Competitive salary based on experience., • Monday to Friday working pattern – no weekend shifts., • Permanent, full-time employment., • Opportunities for progression within a growing logistics business., • Friendly and supportive team environment., • Modern warehouse facilities close to Heathrow Airport., • Ongoing training and development. Apply Today If you're looking for a long-term opportunity with a growing logistics company, we'd love to hear from you. Please click Apply to submit your CV, or send your CV and a brief covering letter. When applying, please ensure your driving licence, forklift qualification, and any relevant warehouse or logistics experience are clearly highlighted. Fox World Logistics Ltd is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of background.

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  • Sales Assistant
    Sales Assistant
    hace 14 días
    Jornada completa
    Heston, Hounslow

    Kool Cakes is a local cake shop in Heston specialising in delicious occasion cakes. We are looking for a enthusiastic Sales Assistant to join our team and help us deliver exceptional service to our valued customers. As a Sales Assistant, you will be the face of our bakery, providing a warm and welcoming experience to everyone who walks through our doors. Your main responsibilities will include assisting customers with their cake selections, handling transactions, managing online orders and maintaining the appealing presentation of our product and premises. Key Responsibilities: • Greeting customers and providing friendly, efficient service., • Assisting customers with product information and recommendations., • Operating the till and processing sales accurately., • Ensuring the bakery display areas are clean, tidy, and well-stocked., • Helping to maintain overall cleanliness of the shop., • Contributing to a positive and supportive team environment. What We Offer: • A friendly and supportive working environment., • The opportunity to work with delicious baked goods., • Training and development within a local community business. What We're Looking For: • A passion for customer service and a positive attitude., • Excellent communication skills., • Reliability and a strong work ethic., • Ability to work effectively in a busy environment., • Previous retail or food service experience is a plus, but not essential.

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  • Cafe Manager
    Cafe Manager
    hace 22 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Restaurant Manager
    Restaurant Manager
    hace 1 mes
    £31000–£42000 anual
    Jornada completa
    Hayes

    Duties and Responsibilities: • Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery. • Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events. • Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues. • Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork. • Prepare staff rotas, allocate duties, and monitor attendance and productivity levels., • Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies. • Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction. • Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements. • Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials. • Monitor business performance, sales, and operating costs to help maximise profitability and efficiency. • Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele. • Coordinate catering operations for private functions, celebrations, and corporate events across London. • Ensure compliance with licensing regulations, company procedures, and employment standards. • Maintain positive relationships with customers, suppliers, and external stakehold

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  • Operations Supervisor
    Operations Supervisor
    hace 1 mes
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Sales Associate
    Sales Associate
    hace 1 mes
    £35000–£60000 anual
    Jornada completa
    Wembley

    Job description: Job Overview We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will be responsible for developing new business opportunities, maintaining strong relationships with existing clients, and driving sales growth across various sectors. This role offers an excellent opportunity for motivated individuals to utilise their negotiation and communication skills in a fast-paced environment. The Sales Executive will play a key part in expanding our market presence and delivering exceptional customer service. Responsibilities • Identify and pursue new sales opportunities through B2B channels and networking., • Build and maintain long-term relationships with clients, ensuring high levels of customer satisfaction., • Conduct product presentations and demonstrations tailored to client needs., • Negotiate terms and close sales agreements effectively, ensuring mutual benefit., • Develop customised sales strategies to meet organisational targets., • Collaborate with the marketing team to develop promotional campaigns., • Maintain accurate records of sales activities, client interactions, and pipeline status using IT systems., • Manage schedules efficiently to optimise client meetings and follow-ups., • Provide after-sales support to ensure ongoing client satisfaction and retention. Skills • Proven experience in B2B sales, with strong negotiation abilities., • Excellent communication skills in English, both written and verbal., • Proficient in IT tools such as CRM software, MS Office Suite, and other relevant programmes., • Strong organisational skills with the ability to manage time effectively across multiple clients and tasks., • Demonstrated customer service expertise with a focus on building lasting relationships., • Valid driving licence with the ability to travel as required for client meetings., • Good organisational skills with the ability to plan strategically and execute sales plans efficiently. This role offers a rewarding career path for ambitious individuals eager to develop their sales expertise within a supportive organisation committed to professional growth and success. Benefits: • Casual dress, • Employee mentoring programme, • Referral programme Work Location: Remote

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  • Receptionist / Administrator
    Receptionist / Administrator
    hace 2 meses
    £25000–£30000 anual
    Jornada completa
    Hayes

    BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

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  • Project Executive
    Project Executive
    hace 14 días
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

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  • Tandoori Chef
    Tandoori Chef
    hace 23 días
    £10–£15 por hora
    Jornada completa
    Uxbridge

    Overview We are seeking an experienced and passionate Tandoor Chef to join our team. The ideal candidate will possess a strong background in food preparation, cooking, and kitchen management, with a particular focus on tandoor cuisine. This role offers an exciting opportunity to showcase traditional Indian cooking techniques while leading a team in a dynamic hospitality environment. The successful applicant will be responsible for preparing authentic tandoori dishes, supervising kitchen operations, and ensuring the highest standards of food safety and quality are maintained at all times. Responsibilities • Prepare and cook a variety of tandoori dishes with authentic flavours and presentation standards., • Oversee daily kitchen operations, ensuring smooth workflow and adherence to health and safety regulations., • Supervise junior kitchen staff, providing guidance, training, and support to maintain high standards of food production., • Manage food inventory, organise supplies, and ensure proper storage practices are followed., • Maintain cleanliness and organisation of the kitchen area in compliance with hygiene standards., • Collaborate with front-of-house staff to ensure timely service and customer satisfaction., • Monitor food quality during preparation and presentation, making adjustments as necessary to meet quality benchmarks., • Implement food safety procedures and ensure compliance with all relevant regulations. Skills • Proven experience in food production, particularly in Indian or Asian cuisine involving tandoor cooking methods., • Supervising experience within a busy kitchen environment, demonstrating leadership capabilities., • Strong knowledge of food safety standards and best practices in hospitality settings., • Excellent culinary skills with a focus on authentic tandoori dishes and traditional cooking techniques., • Ability to manage a team effectively while maintaining a positive working environment., • Good organisational skills for inventory management and kitchen operations planning., • Previous restaurant or hospitality experience is highly desirable., • Effective communication skills to coordinate with team members and front-of-house staff., • Passion for culinary excellence and delivering exceptional guest experiences.

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  • Business Development Manager
    Business Development Manager
    hace 1 mes
    £42000–£45000 anual
    Jornada completa
    West Drayton

    Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Contribute to customer acquisition, retention, and brand development initiatives Skills & Experience Required • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£42,000 – £45,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

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