197 Best customer service manager Jobs in Hayes (December 2024)

About the Role: We are looking for an enthusiastic Front of House Administrator and Fitness Instructor to join our team at More Energy Fitness centre in Hayes. This role combines reception duties and membership administration with the opportunity to deliver fitness classes to our members. Key Responsibilities: · Reception duties: answer calls, greet visitors, handle deliveries and post. · Assist with membership sales, class bookings, and general administration. · Deliver fitness inductions and group classes. · Manage inventory, order supplies, and update the website/social media. · Support the team with various tasks and projects. Skills & Experience: · Previous admin or receptionist experience (fitness industry experience preferred). · Strong customer service skills with a friendly attitude. · Proficient in Word, Excel, and Outlook. · Good spoken and written English skills. · Fitness instructor qualifications (e.g., Level 2/3) are desirable. Benefits: · Competitive salary with career development opportunities. · Holiday, pension plan, and staff fitness programs. · Regular training and career progression. Hours: · Part-time or full-time options available. Some overtime may be required.

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PRIMEHIDE TRADE

Business Administrator

Job Title: Business & Office Manager Location: West London Company: PRIMEHIDE Job Overview: PRIMEHIDE, a leading leather goods brand with over two decades of history, is seeking a dynamic Business & Office Manager to oversee office operations and customer service. The role involves managing the day-to-day business activities, ensuring smooth office management, and maintaining operational efficiency. This is a diverse and hands-on role, ideal for someone with strong leadership skills and a passion for creating an organized, efficient work environment. Key Responsibilities: Office Management: Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Coordinate trade events and ensure all office management functions are running smoothly. Maintain office policies and procedures to ensure smooth and effective workflow. Key Skills and Qualifications: Proven track record in business/office management or facilities management. Experience in responding to customer queries is highly desirable. Strong communication and organizational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Ability to solve problems in a practical, hands-on way. Education and Experience: 5+ years of experience in office or business management. Why Join Us? At PRIMEHIDE, we offer a collaborative and creative work environment where your contribution will help shape the future of our brand. You’ll have the opportunity to oversee the smooth running of our office and ensure high standards of efficiency, safety, and customer service. How to Apply: Please send your resume and cover letter

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