Trabajos customer service manager en HayesCrear alertas

Base salary: £47,047.50 per annum Shift Allowance: £3,500 London weighting: £500 per annum Shifts: 2pm – 2am, 4on 4off Reporting to: Site Supervisor or Service Manager About the Role This position involves maintaining and repairing a range of ground support equipment (GSE) to ensure smooth and safe airport operations. You’ll be working as part of a dedicated engineering team, delivering high-quality servicing and providing a best-in-class experience for business customers. Key Responsibilities • Service, maintain, and repair a wide range of GSE equipment to required standards, • Carry out vehicle mechanical and electrical PPM in line with scheduled plans, • Complete all service documentation and job cards accurately and on time, • Liaise with internal stakeholders and support safe, efficient turnaround of equipment, • Work in full compliance with health and safety legislation and company procedures Required Experience & Qualifications • Strong HGV mechanical experience (essential), • 5 years checkable work history to obtain an airside pass, • HGV Class 1 licence, • City & Guilds in motor mechanics engineering (or equivalent), • Ability to pass CRC checks and obtain GSAT certification through in-house training Personal Attributes • Safety focused with high attention to detail, • Customer oriented with clear, professional communication, • Self-motivated, adaptable, and comfortable working on a 4 on 4 off rota What’s on Offer • Competitive salary package plus shift allowance, • Annual bonus, • Contributory pension scheme, • Enhanced parental policies, • Annual leave rising with service, • Life assurance at 2x salary, • On-site parking, • Employee benefits scheme, including retail, health, gym discounts, and Cycle2Work

Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for a Resource Planning Manager to join our Operations team in Uxbridge, London. You will be responsible for managing a resource planning function across operational departments, which supports the requirements and campaign strategies in accordance with business direction. This will include assessing resource requirements and maximising resource capacity across operational areas, ensuring customer contact is optimised through various strategic and tactical campaigns. This a hybrid role with the requirement of two days per week office attendance. As a Resource Planning Manager, some of your key responsibilities will include: • Building Dialler campaigns (both automated and bespoke) and filters, inbound IVR’s and scripters., • Building Forecasting weekly/monthly/quarterly based on historical inbound calls volumes and campaign activity., • Managing change requests coming into the dialler team and prioritising/managing these accordingly., • Line management of the dialler team members, including 1-2-1’s, coaching and performance management., • Creating and maintaining documented processes and procedures within the dialler team., • Completing Audit and Quality control checks across all processes and procedures., • Incident Management of any dialler outages, both internally and with outsourced vendors, • Building files for text message campaigns to be sent to customers., • Reviewing agent adherence and agreeing agent SLAs with Team Managers to ensure maximum productivity., • Creation of automated and bespoke dialler campaigns, • Effective forecasting and planning, • Establishing and maintaining appropriate internal control safeguards., • Interacting with other managers to provide project management expertise to deliver change., • Considering Consumer duty and other customer/business outcomes in all aspects of strategic planning. Essential Skills: • Prior experience in a Resource Planning Manager role, • Intermediate-advanced proficiency level in Excel., • Experience in building dialler campaigns, • Experience in team management, • Awareness of the principles of Consumer Duty, • Basic statistics knowledge, • Knowledge of Ofcom requirements, • Strong interpersonal skills. Benefits • Salary of up to £60,000 per annum, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday (increasing with length of service) plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Our well known client looking for a Warehouse Operations Manager who is responsible for the operational leadership and service delivery of their primary UK airfreight gateway near Heathrow. Must have Airfreight experience. Managing a team of 6 direct reports and approximately 140 indirect reports. The role oversees all warehouse and gateway cargo activities, ensuring the safe, compliant and efficient handling of import and export airfreight. Operating within a highly regulated environment, you will ensure compliance with aviation security, dangerous goods, GDP/MHRA and health & safety requirements while maintaining high standards of operational performance and customer service. You will lead a large operational team within a complex, unionised environment and work closely with internal departments, regulatory authorities and customers to deliver operational excellence. The role requires strong leadership, effective resource management and a commitment to continuous improvement. Key Responsibilities: • Lead the operational delivery of the primary UK airfreight gateway, overseeing all warehouse and gateway activities at the Heathrow depot., • Ensure the efficient and compliant handling of import and export airfreight in line with regulatory, security and operational standards., • Develop and maintain strong working relationships across operational departments to support service delivery and internal and external customer satisfaction., • Act as, or develop into, an Aviation Security Nominee joining the team for the site in accordance with CAA aviation security requirements., • Oversee Dangerous Goods compliance and operational training in conjunction with the UK Airfreight Compliance Manager., • Ensure full compliance with GDP/MHRA requirements in partnership with the site Responsible Person., • Manage operational resources with 6 direct reports across a complex shift pattern consisting of approximately 140 unionised employees., • Maintain high standards of yard and warehouse housekeeping and maintenance in collaboration with the Facilities Manager., • Oversee the management, compliance and training related to Material Handling Equipment (MHE), including supplier management and procurement., • Promote and drive a strong culture of Health & Safety in partnership with the National Health & Safety Manager., • Develop and utilise operational performance metrics to drive service quality, productivity and efficiency., • Champion continuous improvement initiatives and support the implementation of new technologies as part of the First Choice programme., • Foster an engaged and communicative working environment while maintaining clear routines, standards and operational discipline., • Ensure all operational activities and interactions comply with the clients Code of Conduct and all relevant compliance requirements, including anti-corruption policies., • Contribute to and support continuous improvement initiatives across the operation. Skills and Experience: • Highly self-motivated with the ability to manage multiple priorities and meet operational deadlines., • Strong leadership and people management skills, with experience managing large teams within a unionised environment., • Excellent communication and interpersonal skills with the ability to engage effectively at all levels of the organisation., • Strong knowledge of freight forwarding operations and airfreight import/export processes., • Experience operating within regulated environments, including Aviation Security, Dangerous Goods by Air, ADR and GDP/MHRA requirements., • Strong analytical capability with the ability to interpret operational data and develop meaningful performance metrics., • Commercial awareness with experience managing operational budgets and understanding P&L performance., • Confidence to challenge existing processes constructively and drive operational improvements., • Ability to obtain and maintain required security clearances including 5-year referencing, DBS and Counter Terrorism Check (CTC)., • Good knowledge of Microsoft products, Cargowise, Atlas and ICE would be an advantage

About Gate Gourmet As the world's largest independent airline catering provider, Gate Gourmet is the flagship brand of gategroup. With eleven associated brands offering comprehensive on-board services, we serve over 270 customers globally, delivering more than 200 million meals annually across 120 airport locations. The Role Reporting to the Process Owner Assembly, the Section Manager Production leads the Make & Pack, Pick & Pack, and Wash & Pack operations. This role combines strategic leadership with hands-on operational management, holding full financial, operational, and statutory accountability for the section. Key Responsibilities Operational Leadership • Manage production schedules to align with the Master Production Schedule (MPS) while meeting quality KPIs and customer expectations, • Monitor daily operations, track deviations, and implement corrective actions to maintain compliance with established objectives, • Ensure full compliance with health and safety, food safety, Department for Transport (DfT), security, and gate OPEX standards, • Hold full accountability for section financials including labour, materials, capital expenditure (CapEx), and operating expenses (OpEx), • Proactively manage team performance, providing development opportunities and succession planning, • Foster a positive working environment while serving as a role model for company values, • Resolve conflicts effectively through strong influencing, negotiation, and communication skills, • Build and manage diverse teams across a 7-day operation with flexibility to rotate through different departments as needed

Alexander Lloyd is delighted to be partnering with a global organisation, on the recruitment of an HR Coordinator on a temporary basis - 12 month FTC. You will play a key role within the HR Operations team, delivering accurate and timely HR administration across the full employee lifecycle. This position is responsible for maintaining data integrity across HR systems, supporting payroll processes, and acting as a first point of contact for HR-related queries. The role also offers exposure to HR projects, providing an excellent opportunity for someone looking to further develop their career in HR. Key Responsibilities • Manage all aspects of the employee lifecycle administration, including onboarding, internal moves, and leavers, ensuring accuracy and compliance., • Maintain and update employee records across HR systems, ensuring data integrity and timely processing., • Prepare and validate payroll information in line with strict deadlines., • Manage employee documentation, including absence records, maternity/paternity documentation, and other statutory requirements., • Produce HR reports (e.g. headcount, absence and performance) to support stakeholders and audit requirements., • Provide administrative support including preparing contracts, letters, and HR documentation., • Act as a first point of contact for HR queries, escalating where appropriate., • Support onboarding and induction processes for new employees., • Contribute to HR projects, including system improvements and process enhancements. Skills and Experience • Previous experience in an HR administration or HR operations role., • Experience working with HR systems (Oracle experience desirable)., • Strong organisational skills with excellent attention to detail., • Ability to manage confidential information with discretion., • Intermediate Excel and strong analytical skills., • Customer-focused approach with a commitment to delivering a high-quality HR service., • Ability to manage multiple priorities and work effectively under pressure. Please quote 52304 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Job Summary Supporting the day to day running of a busy construction site office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide administrative support to the Operations Director to support with administration centred around business profitability and growth. This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests. Duties & Responsibilities • Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for the Operations Director, • Ensuring excellent customer service as a key representative and first point of contact for the company, • Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked, • Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required, • Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms, • Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency, • PPE ordering and management, • Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt, • Lead the organisation of external BD events, • Lead the PR/Marketing life cycle sheet, • Lead all site and office photography, • Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support, • To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set, • To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times, • Any other duties consistent with the role of Office Manager may be required from time to time. Qualifications/Experience • Previous experience in an construction site office manager role advantageous, • Experience of working with competing demands, maintaining composure with an ability to prioritise, • Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint), • Awareness of and adherence to company policies and health and safety requirements Competencies • Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process, • A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans, • A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company, • Able to create and follow clearly written processes, • Methodical, analytical and organised with an attention to detail, • Excellent communication skills both written and verbal, • Ability to work well under pressure, • Personable and effective team player, • Open to feedback with a willingness to learn and improve

Account Manager, Printed Signage & Wayfinding – West London\nImpressively expanding Print Group, seek a motivated Account Executive / Manager with comprehensive large & small format digitally printed Signage Graphics experience, to work alongside the dynamic Senior management, as part of rebuilding & driving their Client Services team for a newly acquired Signage Business in West London.\nWith a remit to manage & maximise current opportunities / demands across a loyal Client base that spans multiple sectors for their high quality interior & exterior Signs & Graphics, you will ideally have proven experience in a fast-paced, high quality, reprographics and small/large format digital print environment, with an array of practical print production & finishing knowledge, that’s combined with a naturally enthusiastic, confident & communicative personality. You will be able to demonstrate an obvious ability to interact very effectively with Clients in order to manage a significant array of customer requests, whilst project managing the interface with the internal Studio & Production teams and delivering an outstanding service that maintains both the Client relationship & also maximises the opportunity for onward Business & account growth.\n * Experience across the diversity of Small & Large format digital graphics & Signage production requirements\n * Vibrant personality, accustomed to engaging with Clients, going the extra mile to deliver outstanding service\n * Client focussed, with disciplined project management skills\n * Possessing the skills & preparedness to ‘muck in’ & assist with the continued evolution of a vibrant Business.\nThis role offers an individual with a combination of experience & aspiration to drive the establishment of a strong & effective Client Services function within the Business, whilst also working with the Senor Management to integrate it’s capabilities & presence into the fledgling Group. You will bring intelligence, knowledge & personality to a vibrantly expanding operation, simultaneously developing your account management ambitions and financially rewarding your commitment and career growth, in a driven, dynamic and culturally positive Business environment.\nAccount, Executive, Project, Manager, Print, On Demand, Digital, Small Format, Reprographics, Large Format, Banners, POS, Vinyl, Signage, Wayfinding, Office Interiors

Pear Recruitment - Property Manager\nLocation - Pinner\nSalary - £33,000 per Anum + annual performance Bonuses\nWorking Hours - Monday to Friday 9pm-5.30pm\nPension contribution and parking permit\n32 Days Holiday\nFull License and own Car required\n\nOur Client, is an independent family run business based in Pinner, they are looking for a property Manager with at least 3 years’ experience to join their exceptional team. The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry, especially the property management side of the business.\n\nResponsibilities:\n\n * Advising and guiding landlords on the management of their properties\n\n * Dealing with day-to-day maintenance issues using Fix Flo software\n\n * Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes\n\n * Arranging end of tenancy procedures and ensuring properties are made ready for new tenancies\n\n * Coordinating refurbishment works including obtaining quotes and management of contractors\n\n * Liaising with tenants and contractors to ensure work is completed in a timely manner\n\n * Progressing quotes and checking/submitting invoices to ensure payment is on time\n\n * Carrying out detailed Property Visits and creating precise reports using online App/website. Following up with any required maintenance or tenant obligations\n\n * Ensuring properties comply with Health & Safety legislation and statutory obligations are met, e.g. gas safety, electrical safety etc.\n\n * Dealing/assisting with insurance claims\n\n * Dealing with utility changeovers and queries\n\n * General management and organisation of the department including documentation and housekeeping tasks\n\nRequirements:\n\n * Experienced in Property Management\n\n * ARLA qualified (preferred but not essential)\n\n * Understanding of current lettings legislation\n\n * Highly organised and able to prioritise workload\n\n * Effective problem solving\n\n * High level of customer service skills\n\n * Good telephone manner and positive attitude\n\n * Ability to work in a pressurised environment\n\n * Knowledge of the local area helpful\n\n * Full UK driving license and own car We offer:\n\n * Competitive Salary\n\n * 21 days annual leave (plus bank holidays)\n\n * Pension scheme\n\n * Parking\n\nIf you are interested in this Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.\n\nDue to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.\n\nRecommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.\n\nConfidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living.\n\nJOB OVERVIEW:\n\nThe Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents.\n\nMAIN DUTIES AND RESPONSIBILITIES:\n\n• Lead by example, adopting company policies, procedures and values\n• Deliver exceptional customer service to all residents and guests.\n• Constantly strive for continuous improvement\n• Take personal responsibility for understanding and following the company’s Health & Safety\npolicies and practices.\n• Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism.\n\nRole Specific Accountabilities\n\n• To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role.\n• To carry out security and maintenance inspections of vacant / pre-let properties as required\n• Carry out light concierge duties such as parcel collection and key management when required.\n• To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required.\n• To run regular resident engagement events\n• To provide a bespoke resident experience based on the resident demographic.\n• To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents.\n• Reviewing and reporting repair issues providing Residents with regular updates on progress.\n• Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM)\n• Carry out regular inspection of all common parts reporting any defects.\n• Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback.\n\nREQUIRED EXPERIENCE AND TECHNICAL COMPETENCY:\n\n• Excellent verbal and written communication skills\n• Excellent IT and numeracy skills\n• Experience of working in a high-end customer service establishment.\n• Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism.\n• Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace.\n• Ability to work under pressure with a degree of flexibility and to take control of your own workload.\n• Strong organisational skills\n\nSalary & Working hours/Shifts\n\nSALARY: £30,000 – £33,000 pa d.o.e\nWORKING HOURS: shifts, 4 on 4 off 12 hour shifts 08:00 – 20:00\n\nThe above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.\n\nIf you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

About Lampton Leisure\n\nLampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.\n\nWhy Join Lampton Leisure?\n\nWe are LLW employer, offering annual pay reviews\n22 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nWe are excited to have launched a new gymnastics programme at our Heston and Brentford sites. To support the growth of our programme, we are looking for a motivated and experienced Gymnastics Coordinator to lead the delivery and development of our Recreational Gymnastics Programme. Working closely with the Fitness and Membership Manager across all sites, you will ensure the highest standards of programme delivery while driving growth through innovation, creativity, and community engagement. This is an exciting opportunity to take on a leadership role in a dynamic and expanding programme, working with children of all ages and abilities in a supportive and inclusive environment. \n\nKey Responsibilities\n\nWork in partnership with Fitness manager to coordinate the day-to-day delivery of the recreational gymnastics programme within the sites. \nCollaborate with the Site Membership Manager and Fitness Manager to develop and implement targeted strategies that increase programme enrolment and retention, contributing directly to monthly revenue goals. \nWork towards performance KPIs for the gymnastics programme, including attendance, customer satisfaction, coach performance, and revenue generation. \nLead, mentor, and support a team of gymnastics coaches, ensuring quality and consistency. • Deliver high-quality, engaging, and safe sessions when required, across Parent & Child, PreSchool, and Recreational age groups. \nPlan, organise, and review lesson content to meet badge frameworks and session goals. \nOversee equipment set-up, session briefings, and safe use of apparatus, when needed. \nMonitor and maintain programme standards in line with IGA/BG guidelines and safeguarding legislation. \nMonitor and analyse participation data, customer feedback, and financial performance to identify trends and opportunities for growth. \nDrive programme growth and maximise participation, working closely with Heads of Department to optimise equipment and product usage. \nLead promotional initiatives such as open days, taster sessions, and seasonal campaigns to attract new participants and boost visibility. \nWork with Marketing and Communications teams to ensure effective promotion of gymnastics offerings across digital and community channels. \n\nWhat are we looking for?\n\nHold a recognised Level 2 or above qualification in gymnastics coaching (IGA or BG) \nConfident in delivering sessions and mentoring Level 1 coaches and assistant staff. \nDemonstrated experience in developing gymnastics programming with the ability to align with commercial objectives and revenue targets. \nConfident in promoting programmes through digital channels, community outreach, and events. \nExperience working with marketing teams to develop campaigns that drive participation and revenue. \nExcellent leadership, organisational, and communication skills. • Excellent verbal communication skills, including the ability to influence and persuade. \nGood numerical and written skills • Have experience leading sessions and supervising coaching teams \nBe confident working with children aged 2–12 across various ability levels \nBring a proactive, creative approach to session planning \nShow strong communication, organisational, and interpersonal skills \nUnderstand and uphold safeguarding, welfare, and safety standards at all times \n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. \n\nImportant information:\n\nThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow.\nOn Offer:\n * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review\n * Working Hours: Monday – Friday, 8:30am – 5:30pm\n * 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish\n * After completing six months’ service, Death in Service equal to three times your annual salary\n * After one year’s service the company offers enhanced Pension contributions of 9% annual salary\n * After one year’s service employees are eligible to join the Private Medical Scheme (application process required)\n * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household\n * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more\nMain Purpose of the Customs Coordinator role:\nReporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods.\nDuties and Responsibilities of the Customs Coordinator:\n * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable\n * Understand and execute the departments vision of good business development in order to successfully move Customs products\n * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction\n * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations\n * Immediately report any amendments to the customs declaration forms to line manager\n * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly\n * Always maintain and utilise the operational system, Descartes\n * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments\n * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager\n * Follow up late customer payments in conjunction with credit control\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format\n * Implement and improve new efficiencies in customer workflow in conjunction with line manager\n * Ensure all reports are generated by given deadlines and handed to line manager\n * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager\n * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay\nTo Be Considered:\n * Working experience of Exports/Imports and Customs Compliance and regulations\n * Knowledge of customs requirements and formalities with particular focus on UK & EU imports\n * Experience in road transport, logistics or haulage (Desirable but not essential)\n * Working knowledge of the CDS system both Imports and Exports\n * Knowledge of transit procedures and ETSF (Desirable but not essential)\nFor full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area.\n\nPurpose of role\n\nUnder the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department.\n\nThis is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success.\n\nResponsibilities:-\n\n * Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations\n\n * Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers.\n\n * On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology.\n\n * Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers\n\n * Overall management of team’s performance and output\n\n * Overall management and resolution of all operational and administrative processes ensuring correct profitability is met\n\n * Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges.\n\n * Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers\n\n * Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team\n\n * Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s\n\n * Manage and maintain effective relationships with 3rd party suppliers and partners,\n\n * Responsible for staff training and development\n\n * Responsible for the facility management of the Heathrow site\n\n * Work in conjunction with the Director for Compliance in terms of H&S requirements\n\nPerson Specification:-\n\n * Must be well organized and work towards tight deadlines\n\n * Previous experience in managerial role essential\n\n * Ability to work at different levels of the organization across countries and disciplines\n\n * Analytical mind that has the ability to interpret and draw relevant insights from various resources\n\n * Has exceptionally high level of attention to detail\n\n * Must have excellent verbal and written communication skills\n\n * Is open to new approaches and alternative means to accomplish results despite setbacks\n\n * Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team\n\n * There is a strong need to be independent and focused\n\n * Ability to work in a challenging and dynamic environment as a team player\n\n * Must be flexible in approach and willing to work extended hours when required\n\nCompetencies:-\n\nIs dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations\n\nUses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer.\n\nCan be counted on to exceed goals successfully delivery constantly and consistently.\n\nKnows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

An exciting opportunity has become for a Contracts Manager to join the Operations team, providing support for the growing number of developments in the Southern region. The Ideal candidate will live within a 15 mile radius of the Heathrow catchment area.\n\nThis role is focused on managing the entire installation process, ensuring successful project completion on fast-paced, third-party high-rise developments across the area.\n\nKey responsibilities will include:\n\n * Delivering exceptional customer service.\n\n * Maintaining high standards of Health & Safety on-site.\n\n * Managing subcontractor labour levels to meet customer requirements.\n\n * Ensuring superior fit quality throughout the projects.\n\n * Scheduling fitter assignments through IT systems.\n\n * Managing the review and resolution of snags via customer QA systems (Fieldview, SnagR, etc.).\n\n * Ensuring that fitting teams hold the necessary qualifications and certifications (CSCS cards, SSSTS/SMSTS, Face Fit certificates, etc.).\n\nTo be successful in this role, you must:\n\n * Be confident in engaging with people at all levels.\n\n * Be self-driven and motivated to progress in your career.\n\n * Be capable of managing multiple projects simultaneously and effectively.\n\n * Thrive under pressure and meet tight deadlines.\n\n * Be computer literate.\n\n * Maintain a professional appearance at all times.\n\nYou will also need to have:\n\n * Knowledge of kitchen installation processes.\n\n * Ideally, a construction-related qualification.\n\n * Strong IT skills.\n\n * Excellent organizational and time management capabilities.\n\n * A solid understanding of health and safety, with qualifications such as IOSH, SMSTS, or SSSTS being beneficial.\n\n * A valid CSCS or HBF Card.\n\n * A full UK driving licence.\n\nBenefits\n\n * Bonus dependant on performance\n\n * Company car

An experienced Transport Night Shift Manager is required to oversee and optimise night-time freight operations, ensuring efficiency, compliance, and excellent service delivery. The role involves leading a team, resolving operational issues, and driving continuous improvement within a fast-paced logistics environment.\n\nClient Details\n\nOur client is a leading player within the freight and logistics sector based in Hounslow, specialising in time-critical solutions for customers across multiple industries. With a strong reputation for operational excellence and customer service, they are seeking a highly motivated Transport Manager - Nights to join their dynamic team during a period of growth and innovation.\n\nDescription\n\nReporting directly to the Operations Manager, you will take full responsibility for managing the transport operation during the night shift. You will ensure that all transport activities are completed efficiently, safely, and in line with company standards and legal compliance.\n\nKey responsibilities will include:\n\nLeading, managing and developing a team of drivers and night operations staff.\nOverseeing the dispatching and routing of vehicles to meet service level agreements.\nEnsuring compliance with all transport legislation, health & safety policies, and operational procedures.\nProactively identifying and resolving any operational issues that arise during the night shift.\nMonitoring KPIs and implementing continuous improvement initiatives.\nActing as the key point of contact for any escalations during night operations.Profile\n\nThe ideal Transport Night Shift Manager candidate will have:\n\nProven experience in a transport management or supervisory role within a logistics/freight environment.\nStrong knowledge of transport legislation, driver hours, and compliance requirements.\nExcellent leadership and communication skills, with the ability to motivate teams in a fast-paced environment.\nA proactive, problem-solving mindset with a focus on delivering results.\nFlexibility to work permanent night shifts.\nCPC qualification (desirable but not essential).Job Offer\n\nOn offer for the successful Transport Night Shift Manager:\n\nBasic Salary - £50k\n\nOvertime Package\nPension scheme\nHoliday allowance 22 days (increment's)Days of work:\n\n4 on 4 off\n6pm to 6amLogistics Distribution and Supply Chain

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.\n \nJob Title: Facilities Manager\nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located at Heathrow Airport.\n\nKey Responsibilities\n\nTo ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.\n\nTo be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements.\n\nTo oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract\n\nPreparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement\n\nRegular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings\n\nTo compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports\n\nTo further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.\n\nTo ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.\n\nTo liaise with local authorities as appropriate\n\nTo proactively manage risk and deal with insurance issues on site\n\nTo manage major work programmes on site, acting as the liaison point for all parties involved\n\nTo produce management reports in accordance with the needs of the business.\n\nTo liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy\n\nTo monitor FM works onsite and liaise with service providers/sub-contractors.\n\nAny other duties as in accordance with the needs of the business\n \nPerson Specification/Requirements\n\nEducated to degree level or equivalent\n\nPrevious regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.\n\nExcellent customer service, interpersonal and communication skills\n\nIT literate, together with an understanding and experience of industry specific IT Applications.\n\nHigh degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified\n\nAnalytical skills\n\nAbility to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.\n\nBIFM qualification desirable

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating worldwide for more than 35 years. We work with some of the industry's best-known companies who demand the highest standard of service and attention. On behalf of our London based client, we are currently recruiting an experienced Compliance & Safety Engineer with Part 145 experience.\n\nJob Title: Compliance & Safety Engineer\n\nLocation: London Heathrow Airport\n\nContract Type: Permanent, Fulltime Onsite\n\nPackage: Basic plus a great benefits package \n\nThis is a UK based opportunity, to be successful in your application you must already have the rights to live and work in the UK, sponsorship is not available. \n\nScope of Role \n\nThis is a fabulous opportunity to join a world-renowned company specialising in Aircraft Engine Maintenance. You will Support the Compliance Monitoring & Safety Manager in providing Compliance Monitoring and SMS oversight of the business, conduct and follow up on internal and external audits to ensure compliance across all areas and functions of the organisation. \n\nMain Duties/Responsibilities\n\nConducting internal and external scheduled / unscheduled audits in accordance with the audit plan and ensuring non-conformances are corrected within agreed timeframes\nEnsures company policies, procedures and the MOEs are maintained in compliance with the applicable competent authority regulations.\nConducting investigations and preparing reports on quality, technical and maintenance issues with RCA for the Authorities, Compliance / Quality Manager and the Accountable Manager as appropriate\nlead and support quality and compliance investigations and RCA\nResponsible to coordinate the monthly safety and quality review meeting\nMonitor and Manage SMS and implementation within the organisation\nManage the safety risk assessment and risk register\nTo facilitate and sustain a Just Culture within the organisation\nCollect, analyse, and summarize quality-related information and trends to prepare reports on product and process quality.\nPromotes safety across all working environments\nLiaise with customers and supplier quality departments as neededExperience Required \n\nEngineering degree in aviation qualified, or equivalent,\nMore than 5 years' experience in aircraft or engine maintenance,\nHave carried out training and either have experience as or are currently a Part 145 qualified auditor\nKnowledge of Environmental, Health & Safety rules, Human Factors, Human performance / limitations, and associated regulations as they apply to aircraft / engine maintenance.\nExperience in Civil Aviation Part 145 organization Compliance Monitoring / QMS and SMS, experience in Part IS is advantageousBehaviours\n\nAlign with our client's core values of: Safety, Quality, Integrity, Teamwork, Excellence and Sustainable development. \n\nMust have a 'Can do' approach to problem solving and delivery\nYou should be comfortable working in an operationally urgent and customer focused environment To apply please send your latest CV for evaluation. \n\nDue to the number of applications that we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion

About Lampton Leisure\n\nLampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. \n\nWhy Join Lampton Leisure?\n\nWe are LLW employer, offering annual pay reviews\n22 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nAs a Swim Manager you will be responsible for the day-to-day running of our swim school whilst looking to grow the programme through innovation and creative ideas. You will develop our teachers through CPD training whilst working collaboratively with other departments across the business to ensure an innovative programme of activities are delivered on time and within budget.\n\nYou will also be a key holder for the building and therefore will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. \n\nKey Responsibilities\n\nCoordinate and manage the swimming programme, ensuring it is operated in accordance with the Swim England Teaching Plan. \nEnsure the swim school brand is fully implemented at the centre. \nDrive Swim School occupancy, working closing with other managers to optimize pool usage.\nAssist schools with school swimming booking processes \nForge positive working relationships with the local Swimming Clubs, Schools and the Council’s Sports Development Team to the benefit of the Learn to Swim Programme and swimming in general. \nTeach swimming lessons across all stages and abilities of the swimming programme if and when required\nLine management (swim instructor, school instructors) responsibilities for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including one-to-ones \nDeal with any H&S incidents, accidents, safeguarding concerns & report on the management system.\nProvide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate. \nSupported by the Technical Trainer you will ensure NPLQ CPD, comp test, requirements are complied with at the Centre \n\nExperience and Qualifications Required\n\nLevel 2 Swimming Teacher Qualification\nExperience working in wet operations ideally and be now looking to move into a senior or management position\nExcellent communication skills \nThe ability to meet set targets and deadlines, and be pro-active in your duties\nThe ability to mentor, motivate, coach and develop team members and customers to achieve their potential\nExcellent communication skills and experience delivering first class customer service is also essential\nIdeally hold or be able to work towards a First Aid at Work Qualification\nIdeally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. \n\nImportant information:\n\nThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Job title: Inside sales Associate\n\nLocation: Uxbridge Office.\n\nHybrid - 3 days a week\n\nAbout us:\n\nInsight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.\n\nOperations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective\n\nplanning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time.\n\nThe Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured.\n\nThe Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction.\n\nKey responsibilities:\n\n * Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients.\n\n * Collaborate with internal departments to ensure all client requests are picked up within relevant timescales.\n\n * Ensure the Sales teams compliance with Insight’s policies and procedures.\n\n * Communicate directly with Insight’s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements.\n\n * Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals.\n\n * Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis.\n\n * Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them.\n\n * Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager.\n\nThis list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.\n\nKey skills and experience required:\n\n * Experience of working within a high performing team within a fast-paced, target\n\n * driven environment -Holds relevant professional Business\n\n * Administration qualification, accreditation and or certification\n\n * High level of written and spoken English\n\n * A confident, outward-looking, proactive communicator\n\n * Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM)\n\n * Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies\n\n * Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion\n\n * Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment\n\nAbility to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor\n\nAbout Insight:\n\nWe believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.\n\nWe strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.\n\nApplication Details:\n\nInsight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.\n\nWe will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful

Job Title: Customer Service Manager\nLocation: West London\nCompany: Leading New Build Residential Developer\n\nAre you an experienced Customer Service professional with a passion for delivering exceptional homeowner experiences? We are an ambitious and growing new build developer based in West London, seeking a proactive and highly organised Customer Service Manager to lead our aftercare function and ensure our buyers receive a first-class service from completion onwards.\n\nAbout the Role\n\nAs Customer Service Manager, you will take ownership of the customer journey post-completion, managing all aftercare activities and ensuring that our homes – and our service – meet the highest standards. You will act as the key point of contact for homeowners, subcontractors, and internal departments to resolve defects efficiently and professionally.\n\nThis is a pivotal role within the business, reporting directly to senior management and helping to shape and improve our customer care strategy as we continue to grow across West London.\n\nKey Responsibilities\n\n * \n\n Manage the end-to-end customer service process from legal completion through to the end of the defects period\n\n * \n\n Oversee and respond to customer queries, ensuring timely and satisfactory resolution\n\n * \n\n Coordinate subcontractors and suppliers to address defects and remedial works\n\n * \n\n Conduct home demonstrations and customer handovers where required\n\n * \n\n Monitor and report on customer satisfaction, KPIs, and performance metrics\n\n * \n\n Ensure compliance with NHBC or equivalent warranty provider standards\n\n * \n\n Maintain accurate records of all communications and remedial actions\n\n * \n\n Work closely with Site Managers, Construction, Sales, and Technical teams to resolve recurring issues and drive continuous improvement\n\n * \n\n Manage and develop a small customer care team (where applicable)\n\nAbout You\n\n * \n\n Proven experience in a Customer Service Manager or Senior Coordinator role within a new build residential developer or housebuilder\n\n * \n\n Strong understanding of the defects management process and warranty obligations (e.g., NHBC)\n\n * \n\n Excellent communication and conflict resolution skills\n\n * \n\n Highly organised with strong administrative and IT skills\n\n * \n\n Ability to manage multiple developments and prioritise effectively\n\n * \n\n Customer-focused mindset with a calm and professional approach\n\n * \n\n Full UK driving licence required\n\nWhat We Offer\n\n * \n\n Competitive salary\n\n * \n\n Car allowance or company vehicle\n\n * \n\n Performance-related bonus\n\n * \n\n Pension scheme\n\n * \n\n Opportunity to join a growing developer with real career progression potential\n\n * \n\n Supportive and collaborative team culture\n\nIf you are passionate about delivering high-quality homes and outstanding customer service, and you’re ready to take the lead in shaping the homeowner experience, we would love to hear from you.\n\nApply now with your CV and a brief covering statement outlining your relevant experience

This is an excellent opportunity for a Depot Support Operative to work as part of the team at our depot in Uxbridge, West London. We are seeking a Depot Support Operative to assist in all labouring duties and to support all aspects of the transport and engineering functions at the depot.\n\nYou must be a great team player, be reliable and have a keen desire to learn within an engineering environment.\n\nResponsibilities include: -\n\nWork with drivers to ensure all trucks are loaded in a safe and efficient manner.\n\t\nPick and make available machines for drivers as notified on Transport planning sheets.\n\t\nEnsure all vehicles and drivers have loads available to maximise driving hours and vehicle efficiency.\n\t\nEnsure all diesel machines have tanks filled and chargeable invoicing information is competed daily.\n\t\nEnsure machine layout is maintained/improved to use available yard space efficiently.\n\t\nPark all machines after engineers have parked in laydown area.\n\t\nComplete planned maintenance activities including work to improve machine standards in the depot (cleaning and painting) and within Livery guidelines.\n\t\nImprove/organise engineers stores to ensure efficient use of parts in line with the LSM.\n\t\nBe an ambassador for and ensure compliance of Quality, Health, Safety and Tech X standards and policies.\n\t\nAct as an ambassador for the company, providing a high standard of customer care and being polite at all times.\n\t\nMaintain high levels of personal appearance, ensuring uniform and personal protective equipment are used correctly.\n\t\nSupport the Location/Workshop Service Manager, Senior Service Engineer & the shift supervisor in the effective running of maintenance operations.\n\t\nProvide general depot maintenance where required\n\t\nEnsure electric machines are on charge before and after inspection\n\t\nProvide on-site support when required\n\t\nUse the internal mobile application to complete specified tasks planned by the LSM/WSM or SSE.\n\nThe ideal candidate will have: -\n\nReliable and punctual\n\t\nBasic understanding of powered access\n\t\nKeen to learn and progress within an engineering environment\n\t\nFlexible attitude\n\t\nAbility to work as a team player in a reactive working environment\n\t\nFull UK Drivers Licence\n\t\nForklift Licence desirable\n\nIn return you will receive:\n\nA Competitive Salary\n\t\nHealth Cash Plan\n\t\nAuto enrolment pension scheme\n\t\n25 days holiday\n\t\nLifestyle Benefits – discount on selected high street stores\n\nPart of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.\n\nAt Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.\n\nAt Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers.\n\nDuties Include:\n\n * Excellent interpersonal and active listening skills.\n\n * Clear communication skills and a strong command of the English language.\n\n * Strong attention to detail.\n\n * Ability to work well in a team.\n\n * Multitasking skills and good organisational abilities.\n\n * Answering all customer queries/bookings via Phone, Email, and internet.\n\n * Be proactive in resolution of any queries, dealing with both internal and external customers\n\n * To achieve your individual daily targets as set by the Customer Service Manager.\n\n * Chasing delivery reports as to keep clients informed on their deliveries.\n\n * General administrative tasks.\n\n * Assist with receiving and processing shipments.\n\n * Flexible with in the future being on call (once trained up) – This is on a rota basis within the team.\n\nKey Skills:\n\n * Confident telephone manner.\n\n * Strong written, listening and verbal communication at all levels.\n\n * A personable approach.\n\n * Approachable, empathetic, and considerate.\n\n * Working in a similar logistics type customer service would be advantageous\n\n * Accurate attention to detail.\n\n * A team player who can demonstrate initiative.\n\n * Ability to manage own workload and meet company targets.\n\n * Excellent customer service – ability to provide solutions.\n\n * Computer literate.\n\n * Excellent administrative and strong organisational skills.\n\n * \n\n * Benefits:\n\n * Salary: up to to £30\n\n * 25 days holiday per annum, plus bank holidays.\n\n * Full time position Hours - weekly shift patterns rotate on the below:\n\n07:30-16:30\n\n08:00-17:00\n\n08:30-17:30\n\n09:00-18:00\n\n09:30-18:30\n\n10:00-19:00\n\n10:30-19:30

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.\n\nOur Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.\n\nWe are currently recruiting for a Care Coordinator to maintain and develop our service in Hillingdon.\n\nCore Duties & Responsibilities as Care Coordinator:\n\nPrimary role is to Roster and Template care calls using an electronic system\nDirect Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service\nCreating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations\nEnsuring care assessments, care and risk planning meets best practice and customers aspirations\nWork with Recruitment Team to ensure sufficient current and future staffing levels\nTo provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required\nTo ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner\nTo work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly\nParticipate in the paid on-call rota\nPut in place measure to comply with CQC regulations and work to achieve the best care standards possible\n\nAs a Care Coordinator, you will be offered the following:\n\nSalary £25,000 - £26,500\nCompany issued mobile phone\nOngoing support and Professional Development\n20 Days Holiday plus Bank Holidays\nOpportunity to work in an expanding leading home care provider\n\nWe are looking for a Care Coordinator to join us who are:\n\n100% committed to helping improve the quality of life of vulnerable people\nFlexibility to cover on call to meet the needs of the business (essential)\nKnowledge of CQC standards and CQC Compliance (essential)\nExperience with Rostering care calls on an electronic system\nExperience in Care Coordinating or 2 years working within Health & Social Care (preferred)\nFull Driving License and access to a vehicle (preferred)\nNVQ Level 3 Health & Social Care (preferred)\n\nIf you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role

\n \n \n \n Location: Davids House, Harrow\n \n \n \n Hours: Relief/Bank hours per week\n \n \n Salary: £17.33 per hour\n \n \n For this role, we are currently considering candidates who live within approximately 15 miles of the Care Home. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.\n \n \n About the role \n We are looking for a skilled and motivated Chef to join our catering team at MHA. This is a rewarding role where you will play a vital part in supporting residents’ health, wellbeing and enjoyment of daily life through high-quality, nutritious meals. \n As a Chef, you will be responsible for preparing and serving meals that meet residents’ dietary and nutritional needs, while respecting individual choice, dignity and cultural preferences. You will help maintain a safe, efficient and welcoming kitchen environment, in line with food safety legislation and MHA values. \n What you will do \n \n • Prepare, cook and serve nutritious meals for residents, visitors and staff, including catering for occasional events.\n, • Plan menus with the Home Manager to ensure meals are balanced, appealing and meet individual dietary needs, including those of residents living with dementia.\n, • Ensure full compliance with food hygiene, health & safety and HACCP requirements, maintaining accurate records and audits.\n, • Manage food stocks and ordering, ensuring cost-effectiveness and adherence to agreed budgets.\n, • Maintain high standards of cleanliness and hygiene in all kitchen and food storage areas.\n, • Supervise and support kitchen assistants and oversee others using the kitchen.\n, • Assist with the induction and training of new kitchen staff.\n, • Previous experience cooking in a care, hospitality, restaurant or pub environment.\n, • Knowledge and understanding of food safety and HACCP principles.\n, • The ability to work well as part of a team and communicate clearly with colleagues.\n, • A flexible approach to work and willingness to work a 7-day rota.\n, • Sensitivity to the needs of older people and a commitment to quality and customer-focused service.\n, • Willingness to undertake further training and development as required.\n, • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).\n, • A strong pension scheme and life assurance\n, • Free DBS checks and uniforms (where applicable)\n, • Confidential counselling, chaplaincy support and access to our hardship fund\n, • Flexible options to buy or sell annual leave, plus family-friendly policies\n, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app\n, • A full induction, ongoing training and clear development opportunities\n

Deputy Manager Deputy Manager - Brentford - 39 Hours Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Brentford. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: • Inspiring and leading your team to create a fun, engaging, and customer-focused environment., • Driving sales performance and achieving key KPIs., • Overseeing store operations, including recruitment, stock management, and compliance with health and safety., • Acting as Duty Manager when the Store Manager is unavailable. Who are we looking for? We'd love to hear from you if you: • Have at least 1 year of management experience in a retail environment., • Are passionate about retail and delivering exceptional results., • Are flexible to work a 7-day shift pattern, including weekends and bank holidays., • Have excellent communication and leadership skills to engage and inspire your team. We reward our management team with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • Your birthday off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution. Click here for more details and other benefits We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales,. Support the General Manager in the creation, implementation and review of the centre’s marketing and sales plan/ tactics in line with

• Salary: £19,643 per annum, plus excellent benefits, • Hours: Monday to Friday, 9:00am to 3:00pm with half hour for lunch, • Location: Heath Lodge, Marsh Road, Pinner, HA5 5PB About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development in Pinner. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retir...

Salary: £30,000 + Bonus + Excellent Benefits Branch Supervisor - Colindale, Brent - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the salary of £30,000 salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Branch Supervisor based in Colindale, Brent, you’ll be responsible for: * Supporting the Branch Manager with the day to day running and operations within this small branch. * Building rapport with customers & suppliers, responding to any queries and processing sales. * Serving customers on the trade counter, offering advice and product knowledge. * General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets. * Merchandising.in the branch. This is a full-time, permanent role working 40 hours per week Monday to Friday on a rota between 07:30am to 17:00pm, and 1 in 2 Saturdays from 8am - 12pm paid as overtime. And here’s what we’d like you to have to be a successful Branch Supervisor... * Previous industry or merchant experience would be desirable. * Prior Face to Face sales and customer service experience. * Excellent communication skills and confidence interacting with customers to build strong relationships. We look forward to receiving your application! #ACHS150

OMNI and SOM warehouse systems. Maintain data integrity and adherence to warehouse workflows and procedures.

Manufacturing Stores Manager We are seeking an experiencedManufacturing Stores Managerto lead our stores and logistics operation within a highly regulated aerospace and defence environment. AsManufacturing Stores Manager, you will be responsible for ensuring the smooth and compliant flow of materials from goods-in through to production and dispatch. You will manage a team of 9 Material Controllers, overseeing daily stores activities, coordinating shipments, and maintaining full traceability of materials. TheManufacturing Stores Managerwill monitor key logistics KPIs, drive continuous improvement initiatives, and work closely with Purchasing, Production, and Customer Services to resolve material issues and improve service levels. The ideal candidate for thisManufacturing Stores Managerrole will have proven experience in logistics or stores management within aerospace, defence, or a similarly regulated manufacturing environment, strong leadership skills, and hands-on experience with MRP/ERP systems. This is an excellent opportunity for aManufacturing Stores Managerto take ownership of a critical function and make a real impact in a high-quality, safety-critical engineering business. Key Responsibilities: * Lead, coach, and manage the team of Material Controllers, ensuring effective workload allocation and performance. * OverseeGoods In, Stores, and Dispatchoperation...

GLL is looking for Group Cycle Fitness Class Instructorsto workat West Drayton Is this the role you are looking for If so read on for more details, and make sure to apply today. • Platinum Jubilee Centre within the Hillingdon partnership.If you have the passion, skills, and ambition to join us as a Fitness Class Instructor,theresnever been a more exciting time to join us. This is more than a Fitness Class Instructor job,it'sa career. Fitness classes are performers,empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy.Strong communicationskills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. Whatyoulldo: The ability to deliver a safe and effective class Consistently perform a fun, enthusiastic, high-quality class Adapt, progress, and regress whererequiredfor all ages and levels Inspire all customers through class delivery and the transferring of energy and motivation Ensure all customer expectations are exceeded As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. What you need: Exercise to Music Level 2 Group Cycle Qualification Strong communicationskills A real focus on customer service Commitment and enthusiasm Knowledge of health and safety Bea great teamplayer As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexibleposition. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard tobenefitthe communities weoperatein. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business AdditionallyGLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members torepresentyou Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job,because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer twodifferent typesof work arrangements: A permanent employment contract • part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. Sowhether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children,youllbe able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. Weseekand welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience,qualificationsand location.

GLL is currently looking for Swimming Teachers based at Highgrove Pool and Fitness Centre. If you have the skills and ambition to join us as a Swimming Teacher, there's never been a more exciting time to join us. This is more than just a Swimming Teacher job, it's a career. Please ensure you read the below overview and requirements for this employment opportunity completely. As aSwimming Teacher, you will play a key role in developing our customers' swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water and an invaluable life skill. As an experiencedSwimming Teacher, youll thrive on supporting people to achieve their potential, taking a pupils nature and needs into account.Swimming Teachersdraw on their knowledge of practices, progression, and teaching points and apply it in the most effective way. Naturally, therell be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults. Were looking forSwimming Teacherswho are approachable, with the friendly, patient nature needed to build peoples trust, motivate pupils, and encourage with praise. Youll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation will be vital too, as will an understanding of Child Protection Policy. What youll do: • Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful, and professional poolside service., • Comply with the commitments outlined in the Customer Charter, ensuring that standards are maintained as stipulated., • Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with., • Actively encourage pupils to enrol on further courses and short courses., • Assist with new-enrolments and re-enrolments as required by the General Manager., • Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product., • Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained. What you need: • STA Award or Certificate level or Swim England Level 2 qualified., • Ideally have the National Rescue Award for Swimming Teachers & Coaches., • Knowledge of health, safety, and other relevant legislation. The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience, qualifications and location.

Sales Professionals/Self-employed Sales/Design Consultants Take the next step in your career now, scroll down to read the full role description and make your application. OTE £50,000 - £100,000 p.a. (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the SL & UB postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? • We are LLW employer, offering annual pay reviews, • 22 days holiday allowance, plus bank holidays, • Free GOLD gym membership?, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Career Growth – CPD training, structured development, and leadership opportunitiesAbout the Job Submit your CV and any additional required information after you have read this description by clicking on the application button. As a Swim Manager you will be responsible for the day-to-day running of our swim school whilst looking to grow the programme through innovation and creative ideas. You will develop our teachers through CPD training whilst working collaboratively with other departments across the business to ensure an innovative programme of activities are delivered on time and within budget. You will also be a key holder for the building and therefore will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities • Coordinate and manage the swimming programme, ensuring it is operated in accordance with the Swim England Teaching Plan., • Ensure the swim school brand is fully implemented at the centre., • Drive Swim School occupancy, working closing with other managers to optimize pool usage., • Assist schools with school swimming booking processes, • Forge positive working relationships with the local Swimming Clubs, Schools and the Council's Sports Development Team to the benefit of the Learn to Swim Programme and swimming in general., • Teach swimming lessons across all stages and abilities of the swimming programme if and when required, • Line management (swim instructor, school instructors) responsibilities for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including one-to-ones, • Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system., • Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate., • Supported by the Technical Trainer you will ensure NPLQ CPD, comp test, requirements are complied with at the CentreExperience and Qualifications Required, • Level 2 Swimming Teacher Qualification, • Experience working in wet operations ideally and be now looking to move into a senior or management position, • Excellent communication skills, • The ability to meet set targets and deadlines, and be pro-active in your duties, • The ability to mentor, motivate, coach and develop team members and customers to achieve their potential, • Excellent communication skills and experience delivering first class customer service is also essential, • Ideally hold or be able to work towards a First Aid at Work Qualification Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. xrnqpay It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

GLL are currently recruiting a Senior Lifeguard to join our team at Highgrove Pool and Fitness Centre. If you have the skills and ambition to join us as a Senior Lifeguard, there has never been a more exciting time to join us. This is more than a Senior Lifeguard job, it's a career. Please make an application promptly if you are a good match for this role due to high levels of interest. As a Senior Lifeguard, youll oversee a team of lifeguards, acting as a mentor and role model, and be responsible for some staff training. Senior Lifeguards have real attention to detail as youll be ensuring the safety of our customers as well as the cleanliness of the pool environment. Senior Lifeguards are responsible for the maintenance and preparation of areas and equipment as appropriate, so youll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as youll often be the first point of contact for customers. Health and safety is paramount, therefore attendance at regular pool training sessions is a must. A Senior Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop your career with the UKs leading leisure provider. What youll do: • Supervise the lifeguard team., • You will experience regular pool rotations., • Supervising and cleaning the pool area., • Setting up equipment., • Deliver first-class customer service., • Deal with customer queries. What you need: • A can-do attitude., • A real focus on customer service., • Passion and personality., • Knowledge of health and safety., • Be a great team player. The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience, qualifications and location.

As a Swimming Teacher, you will play a key role in developing our customers' swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water and an invaluable life skill. As an experienced Swimming Teacher, youll thrive on supporting people to achieve their potential, taking a pupils nature and needs into account. Swimming Teachers draw on their knowledge of practices, progression, and teaching points and apply it in the most effective way. Naturally, therell be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults. If you want to know about the requirements for this role, read on for all the relevant information. Were looking for Swimming Teachers who are approachable, with the friendly, patient nature needed to build peoples trust, motivate pupils, and encourage with praise. Youll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation will be vital too, as will an understanding of Child Protection Policy. What youll do: • Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful, and professional poolside service., • Comply with the commitments outlined in the Customer Charter, ensuring that standards are maintained as stipulated., • Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with., • Actively encourage pupils to enrol on further courses and short courses., • Assist with new-enrolments and re-enrolments as required by the General Manager., • Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product., • Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained. What you need: • STA Award or Certificate level or Swim England Level 2 qualified., • Ideally have the National Rescue Award for Swimming Teachers & Coaches., • Knowledge of health, safety, and other relevant legislation. The basics: This is a Full time / part time /, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. xrnqpay We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields. MGroup Transport (Aviation)are seeking a Lead Land & Utilities Surveyorto join our Survey team. Primarily supporting our Aviation, Defence and Adjacent Markets sectors covering projects around the Southeast and Midlands. The Survey team provides technical services to a range of construction related disciplines, including invaluable support to our divisional teams and departments within design and construction phases of projects. This role would be based around the Southern half of the country - suitable for existing Senior Surveyors, or highly motivated Surveyors looking to progress their career to the next level. Want to come and be a part of it? What will you be doing? This role is based around the Southern half of the country - suitable for existing Senior Surveyors, or highly motivated Surveyors looking to progress their career to the next level. Youll lead multiple survey teams undertaking various survey disciplines, manage your own and assisting other team members workload effectively. You will be responsible for excellent safety, standards and quality being maintained throughout the project. You should also have excellent ability to communicate with all departments of the internal survey and other project teams and share knowledge and coach other team members to support improvements in teams performance. What youll bring Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection) Ability and willingness to work flexibly (shift / away from base location) Understanding of commercial responsibilities. Good knowledge and understanding of CAD practices. Good Site setting out skills. Excellent attention to detail. Ability to interpret scopes, technical information and drawings. Good understanding of data management and Quality Control. Assist the Site Manager with survey reports compilation. Train, support, mentor and guide survey teams. Keep up to date with legislations and current industry standards. Desire for self-development and continuous self-improvement. Full UK driving license. 5yr Traceable employment. Desirable: GPR utility detection for onsite analysis. Laser scanning. Working on Railway projects. PTS accreditation. Basic knowledge of N4CE. Level 3/4/5 QCF Certificate in Utility Mapping and Surveying. SSSTS accreditation. Holder of CSCS accreditation. NRSWA accreditation. Permit To Dig experience. Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; As part of our excellent benefits package, we offer: Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers; Competitive basic salary Healthcare cash plan Vehicle (Site van plus Fuel) Pension Scheme Bonus Payment uplifts Paid holidays Personal development training leading to Professional Qualifications About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupR&A INDSTA TPBN1_UKTJ

Customer Terminal Integration Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across H

My job Join Our Team as a Category Manager! Location : Uxbridge (office-based, no hybrid option) Reports to: Category Controller Are you a storyteller with a commercial edge? Do you thrive on turning data into opportunities? Are you ready to influence some of the biggest retailers in the UK? At Pilgrims Europe, were on a mission to drive category growth, shape shopper behaviour, and create long-term wins for our customers - and were looking for someone exceptional to help lead the way. This is your chance to own the category conversation, challenge the norm, and become the go-to trusted advisor for our retail partners. What Youll Be Doing Dive into data and uncover the stories behind the numbers. Turn insights into clear, compelling recommendations that inspire action. Bring the shopper and consumer voice to every internal decision. Share regular category updates that get teams thinking differently and moving faster. Build strong, trusted relationships with our retailers. Influence customers with clear category vision and thought leadership. Lead total category range reviews and shape the future product landscape. Become the expert voice customers rely on to drive growth - not just for Pilgrims, but for the whole category. Support the development of category strategies that unlock new opportunities across channel, shopper and occasion. Tailor strategies into customer-ready plans that deliver true triple wins (Category, Customer, Pilgrims). Make category-first thinking contagious across your cross-functional team. Partner with internal teams and external agencies to bring bold ideas to life. What Youll Bring Confident and engaging communication with strong storytelling flair Ability to build trusted, influential customer relationships Analytical strength and ease working with multiple data sources Curiosity, commercial awareness and a genuine love for understanding shoppers Confidence to translate insight into simple, powerful messages Passion for collaboration and driving positive change Experience Desired: 2 years in FMCG roles Category management experience (own label or brand-led) Working with UK Grocery Multiples Experience partnering with external agencies ? Who You Are Youll thrive at Pilgrims if you: Stay open, receptive and ready for new challenges (Availability) Respect and value other viewpoints (Humility) Deliver on commitments, even under pressure (Discipline) Lead with honesty and authenticity (Sincerity) Focus on what really matters to drive impact (Simplicity) Take full accountability and push hard for success (Ownership & Determination) Youre not just a Category Manager - youre an agent of change, a champion of insight, and a driver of growth. ?? Why Pilgrims Europe? Because here, your voice matters and your impact is real. Youll enjoy: A competitive salary with regular performance reviews Enhanced pension contributions A clear path for professional development and career progression Opportunities to influence some of the UKs biggest retailers A supportive, collaborative culture where your ideas are heard Employee wellbeing support Recognition programmes to celebrate innovation and results Access to employee savings and discount schemes Ready to influence the future of the category? Apply now and take your next step with Pilgrims Europe - where insight meets opportunity, and where you can make a real difference. The company Pilgrims Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrims Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrims Europe team are based in our Pilgrims UK, Moy Park, Pilgrims Food Masters and Pilgrims Shared Services businesses. What well bring to the table Competitive Salary Competitive Holiday Entitlement Pension Contribution Family Friendly Policies Learning and Development Opportunities Life Assurance People matter Previous Next Our values Determination Simplicity Availability Humility Discipline Sincerity Ownership

A leading automotive parts distributor in Ruislip is seeking a Sales Manager to enhance branch performance, manage a diverse sales team, and ensure exceptional customer service.

A leading airport service provider is looking for a Service Delivery Manager at Heathrow Airport to manage and motivate the team while ensuring outstanding customer service.

Here at ARM we are currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. Responsible for driving the Service

A leading staffing agency is seeking a Customer Service Manager to enhance the customer journey for their clients' manufacturing sites.This hybrid role focuses on onboarding, relationship management, and continuous improvement processes.The ideal candidate is detail-oriented, a strong communicator,

A leading construction company in Southall is seeking a Customer Service Manager to ensure exceptional customer experiences during the warranty period.

A leading grocery retailer is looking for a Deputy Store Manager to oversee operations in the Northolt area.In this role, you'll lead your team, ensuring exceptional customer service while managing store processes.You're expected to have experience in a fast-paced environment and strong communicatio

Proactive communication with internal and external customers, line manager and customer service team regarding operational issues. Through effective management of the Transport Team Leaders, ensure that the daily plans and working hours of the crews are analysed to facilitate optimal performance. Yo

A national organisation is seeking a Bathroom Installation Manager based in Twickenham. The role includes conducting technical surveys, overseeing installation teams, and managing site visits. Candidates should have prior installation management experience and strong customer service skills.

A leading grocery retailer in Wembley is seeking an experienced Store Manager to oversee store operations and lead a dedicated team. The ideal candidate will have a strong background in retail management, exceptional customer service skills, and a passion for fresh food.

We're looking for a Customer Service Manager to join the team at The Green Quarter, Southall. Strong customer‑facing background with a track record of delivering exceptional service and managing complex defect investigations to resolution. Act as the primary point of contact for customers from leg