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Playing a part in securely collecting money from the machines on a daily/weekly basis.

You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards.

Reservations Manager Holiday Inn London Heathrow M4 J4 | Reopening late 2026 Be the calm, confident voice behind every great stay. As Holiday Inn London Heathrow M4 J4 prepares to reopen, we’re building a brilliant team to bring the hotel back with energy, warmth, and standards we can be proud of. We’re looking for a Reservations Manager who loves pace, thrives on detail, and knows how to turn enquiries into bookings — while keeping service genuinely human. What you’ll be doing You’ll lead the Reservations function day-to-day and help shape how we welcome guests from the very first interaction. Expect variety, ownership, and the chance to make a real impact as we relaunch. • Driving conversion — turning calls, emails and enquiries into confirmed bookings, • Managing rates, availability and inventory with a sharp eye for detail (working closely with Revenue and Front Office), • Keeping reservation systems accurate, tidy and up to date so reporting and decisions are always based on clean data, • Handling escalations with calm professionalism and finding solutions that protect both guest experience and revenue, • Supporting forecasting, reporting and day-to-day trading decisions through strong reservations insight, • Building great working relationships across the hotel so the guest journey is seamless from booking to check-out What we’re looking for You don’t need to tick every box — but you should bring confidence, hospitality know-how, and the instinct to improve things. • Proven experience in hotel reservations (and ideally supervising or managing a team), • Strong understanding of reservations standards, pace, and the importance of accuracy, • Commercial instinct — you care about conversion, not just call handling, • Comfortable working with PMS / reservations systems and reports (training can be provided where needed), • A coaching mindset: supportive, clear, consistent, and fair, • Organised, calm under pressure, and proud of doing things properly Why join us for the relaunch? Because opening (or reopening) a hotel is special. It’s a chance to shape culture, set standards, and build something people want to be part of — from day one. • A key role in a high-profile hotel relaunch, • Real scope to improve processes and shape how reservations “feels” for guests and colleagues, • A supportive team environment with development opportunities as the hotel grows

Account Manager - Specialist Healthcare Marketing Agency Join a fast-growing healthcare marketing agency shaping the future of medical innovation! We’re partnering with a specialist healthcare marketing agency that works with some of the most exciting medical device and life science companies in the industry. Their work helps innovative healthcare technologies reach clinicians and patients through strategic, high-impact marketing campaigns. With continued growth across their client base, they’re now looking for an Account Manager to join their collaborative and ambitious team. This is a fantastic opportunity for someone who enjoys client relationships, fast-paced agency life, and wants to work within a specialist sector that genuinely makes an impact. The Role You’ll act as the main point of contact for clients, managing projects from brief to delivery while building strong long-term relationships. You’ll work closely with internal teams to ensure campaigns and projects are delivered to a high standard, on time and within budget. What They’re Looking For • Around 2 years’ healthcare agency experience, • Strong project management skills, • Experience using tools like Monday.com, Wrike or similar, • Understanding of medical device, pharma or life sciences sectors, • Confident communicator with a proactive mindset, • Organised, collaborative and solutions-focused What’s On Offer • Hybrid working (2 days in London office), • Private healthcare, • Pension scheme, • Dedicated learning & development time, • Clear progression opportunities within a growing agency Salary £40,000–£50,000

As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints within statutory and corporate timescales. To take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!.No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our

?Sales and Customer Service Advisor - Immediate Starts Available in Slough! (No Experience Required) Are you ready to take the next big step in your career and dive into a rewarding new opportunity Please Note Before Applying: Candidates must have the right to work full time in the UK without any restrictions (Our client is unable to take on international students) If you're an enthusiastic and outgoing individual with strong communication skills, full-time equivalent availability, and a desire for growth and development within a reputable and successful company, then our Slough-based client may have the perfect opportunity for you! Due to recent growth across the UK and Europe, our client is now recruiting for forward-thinking individuals to join their award-winning sales and marketing team. This is a role framed around progression; they are looking for the next generation of leaders to represent leading industry clients and contribute to their continued international success. Elite Perks & International Exposure: Our client believes in rewarding high performance with genuine, high-value experiences. • Structured Career Progression: Your career path is clear. You will enter the Business Development Programme, a high-value, exclusive pathway to gain skills., • Annual Global Summits: Join their leadership teams in Istanbul for yearly su...

The Heathrow Shared Apprenticeship Scheme is a Heathrow Airport sponsored initiative that links local residents with one of the many supply chain partners at the airport. K10 manage this growing scheme and are looking to recruit a new Recruitment Account Manager to help them deliver this exceptional initiative. K10 Apprenticeships operate within the construction, utilities and infrastructure industries, working with sector leading brands like Heathrow Airport, Thames Water and Mace. We are the largest, most established and fastest growing organisation of our type, delivering pioneering, high-quality apprenticeship programmes that enable communities to access life changing opportunities. The role There are no cold calling or sales targets within this role but you are expected to be an excellent communicator who can clearly articulate what you mean and manage clients, employees and partners in a professional manner, maintaining existing relationships and fostering new ones. You will recruit, oversee and mentor a defined cohort of apprentices, that are hosted by partner organisations, whilst ensuring that a rigorous and well tested process is adhered to at all times. Client engagement and communication are key to ensuring the success of each placement.

Customer Service & Sales Administrator Are you a highly organised customer service professional with experience in sales administration and export coordination? Do you thrive in a fast-paced environment where no two days are the same? We are looking for a proactive and detail-oriented. Customer

Freightserve recruitment are looking for a Cargo Customer Service Agent for a well established Airline GSA based in the Heathrow area.Manage the day-to-day customer service activities for a key airline.Will be ensuring the smooth operational flow, monitor and recording of all reservations.Manage com

Cargo Customer Service Executive – Heathrow. Cargo Customer Service Executive. This is an exciting opportunity for someone with a strong background in cargo operations, customer service, and logistics to play a key role in a fast-paced and dynamic environment.

This well established independent tour operator are recruiting for an experienced European or Nordics Specialist Travel Consultant to join their team.Remote based or Hybrid with their offices in South West London/ hybrid or Homebased.Travel Consultant Responsibilities.A

Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Slots Host in our Feltham Club offering a 20 hour co

Customer Services / Administrator.Month Temporary Contract (Agency Role).Monday to Friday, 08:00 – 16:45.We are recruiting on behalf of our client for a Customer Services / Administrator to join their team on a 3–6 month temporary basis.This is a busy, varied role suited to someone with strong c

An established and growing UK-based accounting software provider is seeking a commercially focused Accounting Software Account Manager to manage and develop its client portfolio. Manage a portfolio of existing clients and act as primary point of contact. Minimum 2 years’ experience with accounting

Think Specialist Recruitment are delighted to be working with a well established organisation, looking to recruit a Client Relationship Manager to join their team. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, B

Our client is looking for a candidate experienced in relationship building, someone who has a consultative approach to take overall responsibility for nurturing, developing and expanding a portfolio of established client relationships. Think Specialist Recruitment are delighted to be working with a

We are looking for a customer service team leader to look after a small team for a well established client in Uxbridge.The role will oversee the department alongside management team.The ideal candidate will come from a B2B office environment where they have been a senior/team leader previously.Suppo

Undertake additional work as required to meet and exceed the expectations of the customer. Excellent communication and interpersonal skills with the ability to work effectively with people at all levels of the organisation.

As a Sales Administrator / Customer Service Administrator you will play a key role supporting customer relationships, ensuring accurate order processing and delivering excellent customer service across the wider sales support function. Working within a busy office and customer support environment, t

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitmen

We are seeking an experiencedOperations Managerto oversee multiuser warehouse operations, additional services, and customer service functions. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Hours are Monday - Friday 8am - 4pm (after probation 1 day working from home) Warehouse Operations • Manage day-to-day operations of theMultiuser Warehouse (MUW)ensuring safe, efficient and compliant performance., • Act as subject matter expert forOMNI and SOM warehouse systems, troubleshooting operational issues where possible., • Maintain data integrity and adherence to warehouse workflows and procedures., • Develop and maintainSOPs, training materials and process documentation., • Deliver training and coach operational teams to improve capabi...

An established and growing UK-based accounting software provider is seeking a commercially focused Accounting Software Account Manager to manage and develop its client portfolio. This hybrid role combines account management, client success, and full-cycle sales. You will manage existing client relationships, oversee onboarding and training, drive renewals and upsells, and support new business opportunities from lead qualification through to close. Role • Manage a portfolio of existing clients and act as primary point of contact • Deliver onboarding, training, and tailored product demonstrations • Drive renewals, upselling, and cross-selling opportunities • Support the full sales cycle including proposals and negotiations • Maintain CRM records, pipeline forecasting, and revenue targets • Collaborate with internal teams to ensure high client satisfaction Requirements • Minimum 2 years’ experience with accounting software (e.g. Xero, QuickBooks, Sage) • Strong understanding of bookkeeping and financial reporting • Experience in account management, sales, or client-facing roles • Commercially driven with excellent communication skills • Comfortable working in a hybrid role including client visits Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive ...

Accounts Manager - Independent Accounting Firm Harrow (Hybrid) £60,000 - £80,000 DOE Butler Rose Public Practice is delighted to be supporting an independent growing accountancy firm in Harrow in their search for an Accounts Manager to join their Business Services team. This is a fantastic opportunity for an experienced practice professional to take ownership of a significant client portfolio (c. £600k) while working closely with senior leadership. The role offers a blend of client management and leadership within a collaborative and progressive firm environment. Key Responsibilities • Manage a diverse portfolio of clients, delivering accounts, tax, and advisory services, • Review statutory accounts (FRS102/FRS105) and management accounts, • Oversee corporate tax compliance and support on advisory matters, • Review bookkeeping and VAT work prepared by junior and offshore teams, • Supervise, mentor, and coordinate both UK and offshore staff, • Lead client onboarding across cloud accounting systems (Xero, Sage, IRIS), • Manage WIP, billing, and workflow to ensure deadlines are met, • Build strong client relationships and provide commercial insight Key Requirements • ACA or ACCA qualified (non-negotiable), • Minimum 4-6+ years' experience within a UK accountancy practice, • Proven e...

Overall Purpose of the Role: To manage the Customer Engagement team in your area. Your role is to establish and maintain the performance of your team, delivering the annual KPIs, objectives and targets always through excellent customer service & engagement. The aim is to drive customer engagement whether the customer uses the phone for order placement or not think how else can we support & engage the customer. What is it like to do this role: Varied! Working with the Customer Engagement Controller and colleagues to provide the right tools to do the job, coaching and training individuals and the team to upskill and support their development in order to perform and achieve KPIs, objectives and targets. Providing support to customers when things dont go to plan, liaising with the Channel Sales teams, Operations (Transport & Warehouse) & Accounts Receivable to ensure that customer care and engagement is a priority for any issue resolution. Always expect the unexpected! Key Relationships: Customer Engagement Team, Channel teams (field & accounts), Operations (Warehouse & Transport), IT, Accounts Receivable (AR), QC, Sales Data Admin, Marketing Leads.

This well established independent tour operator are recruiting for an experienced European or Nordics Specialist Travel Consultant to join their team. Remote based or Hybrid with their offices in South West London/ hybrid or Homebased. Travel Consultant Responsibilities • As a Travel consultant you'll be giving expert advise to clients and travel agents and creating and costing bespoke trips to Europe or Nordics, • Liaising with overseas ground agents and airlines, • Preparing client travel packs; invoicing and airline ticketing, • Brochure production and website updates Travel Consultant Skills Required • Previous travel industry experience within sales/reservations, • Knowledge of European Destinations and or Nordic regions, • Working experience of a GDS preferably Amadeus but not essential Travel Consultant Additional Information • Paying circa £30k, • Either remote based of Hybrid with their offices in South West London. Initial training 1-2 weeks in the office., • Working Mon - Fri 09.00 - 17.30, Saturdays 09.00 - 16.30 1 in 3., • Private health care and company contribution (in addition to auto enrolment contribution) after 2 years of service, • 20 days holiday plus bank holidays, • One annual holiday to Greece offered plus travel to other destinatio...

Due to the ongoing growth of the clients logistics business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Listen carefully and understand customers’ circumstances and needs., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Help...

Engineering Account Manager Location:West London Salary:£70,000 + Package An exciting opportunity has arisen for an experienced Account Manager to oversee the delivery of Facilities Management services within an Engineering environment for a key client. Based in West London, you will be responsible for managing a key site, ensuring high standards of service delivery, technical compliance, and strong stakeholder relationships across the estate. This role is ideally suited to a candidate with a strong background in building services engineering and experience operating within critical or healthcare environments. The Role Accountable for the commercial performance, operational oversight, and successful delivery of services under the UCB contract, ensuring alignment with business and contractual objectives. Build and maintain a unified, efficient team to support effective service delivery. Act as the primary point of contact for the client, fostering strong relationships and ensuring expectations and deliverables are consistently met. Identify opportunities for organic growth and new business development. As a member of the ...

Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role ...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description As a Reservations Agent, youll be responsible for managing all aspects of individual and group bookings (7 rooms or more) with or without catering, including handling enquiries, confirming reservations, managing payments, tracking changes, and ensuring all arrangements are clearly communicated across departments. Youll use systems like Opera Cloud and ResaWeb to maintain accurate records and provide reports. Excellent customer service, clear communication, attention to detail, and teamwork are essential. You'll also support other departmen...

Job description: The purpose of this role is to assist clients in all phases of consignment preparation as well as handle and monitor client activities ensuring compliance with all agreed company policies. How you create impact • Processing of consignment orders from clients via email, telephone and via Quicks online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.), • Managing the green light approval process for consignments destined to non-EU destinations., • To assist in providing clients with continuous status notifications and performing the necessary follow-ups (which includes relaying details pertaining to flight and customs delays, proof of deliveries, additional charges, resolutions, etc)., • Monitoring and actioning of client emails via the shared mailboxes., • Calculating and arranging the positioning of suitable temperature-controlled packaging & logger supplies., • Tracking and tracing consignments and providing the client with status updates throughout transit as well as process clients daily reports and manifests., • Monitoring and actioning of special alarms (SPAs) via Quick Track., • Develop and maintain good working relationships with clients., • Working in conjunction with the pricing team to provide clients with requested quotations in a timely manner., • ...

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a pe

Job Description: About The Role We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within...

Technical accounting manager - group services. Technical accounting support throughout the group, with particular focus around IFRS 15, IFRS 16 and IAS 37. Drafting and reviewing accounting papers and assisting in the communication through the Group.

Processing of consignment orders from clients via email, telephone and via Quicks online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.

Take steps towards a new career today! Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Support Advisor to join our team working for our client at their Chiswick site. Job Title: Customer Service Executive. Excellent

Hill & Hill Recruitment Ltd is seeking an experienced Senior MEP Manager to join their team in Uxbridge.

As our Hotel Reservations Agent, you’ll be responsible for overseeing the reservations process from start to finish for our guests. You’ll be responsible for managing room inventory and rates, as well as overseeing the work of reservation agents and other staff members.

We are looking for a proactive and detail-oriented Wholesale Operations & Customer Services Coordinator to join our growing team in London.

The ideal candidate will have excellent communication skills, strong organisational abilities, and previous experience in a visitor attraction or customer service environment. As the first point of contact for visitors, you will provide a welcoming atmosphere and support the Visitor Centre's daily o

Baxterstorey is looking for a Customer Service Manager to join their team at Heathrow Terminal 5. Candidates should have a passion for food and customer service, with strong leadership and financial management skills. The role involves leading a team to deliver exceptional service in a high-end dini

We have an exciting new role for a Regional Account Manager who will be responsible for maximising profitable revenue across all income streams by winning new Regional Account business and retaining and developing existing business. Track record in delivering clear and measurable improvements across

Would you like to be part of this? We have an exciting new role for a Regional Account Manager who will be responsible for maximising profitable revenue across all income streams by winning new Regional Account business and retaining and developing existing business. Develop working relationships wi

Northumberland Estates is seeking a Visitor Centre Supervisor to join the team at Syon Park. The Supervisor will be the first point of contact for visitors, ensuring outstanding customer service and managing day-to-day operations. The ideal candidate will possess strong organizational skills, custom

If you're passionate about food and customer service, apply now to join a growing team. Wenzels in Northolt is seeking a dedicated Shop Supervisor.

Provide Community Equipment delivers and installs vital equipment and adaptions to customers, which is essential to support daily living needs and aid their independence.The role is varied, and training will be provided, for you to become multi skilled in all areas of customer service.You will need

A leading builders warehouse in Wembley is looking for a team member focused on providing excellent customer service.

Crown World Mobility in Ruislip is seeking a Swedish-speaking Account Manager to manage corporate client accounts across Sweden and the UK.