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Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? At CCEP, technology and cyber security play a critical role in enabling our business, protecting our people, customers and consumers, and supporting our ambitious transformation agenda. As Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation and business growth. This is a highly visible leadership role where you will work closely with senior stakeholders across the organisation, providing expert guidance on cyber risk, resilience and security strategy. You will lead a team of security professionals and partner with colleagues across Business Process Technology (BPT) and the wider business to drive a secure-by-design culture and strengthen our overall cyber security posture. If you are passionate about leading high-performing teams, influencing strategic decisions and staying ahead of an evolving threat landscape, this is an opportunity to make a significant impact at a European scale. As our Director, Cyber Security (CISO), you will: • Define and deliver CCEP's cyber security strategy and roadmap, ensuring alignment with business priorities, technology transformation and emerging threats., • Act as CCEP's designated Chief Information Security Officer, providing enterprise-wide leadership and expertise., • Advise senior leaders on cyber risk, security investment priorities and strategic decision making., • Develop and report meaningful security metrics, risk indicators and maturity measures to executive stakeholders., • Lead our cyber defence capabilities, including monitoring, threat detection, incident response, crisis management and continuous improvement., • Oversee Security Operations Centre capabilities, ensuring effective protection against evolving cyber threats., • Lead executive cyber incident response activities during significant security events., • Ensure security capabilities protect the confidentiality, integrity and availability of business-critical services and information., • Champion secure-by-design principles across technology initiatives and transformation programmes., • Define the strategic direction for security architecture, engineering, application security and threat engineering., • Oversee the effectiveness and continual optimisation of security platforms, controls and automation capabilities., • Provide leadership on the secure adoption of emerging technologies, including AI-enabled solutions., • Review and influence technology and solution designs to ensure security requirements are effectively addressed., • Partner closely with Security Governance & Assurance teams to strengthen risk management, compliance and audit readiness., • Support the ongoing effectiveness of security controls, including those supporting SOX and regulatory requirements., • Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers., • Drive remediation of security risks, control gaps and audit findings., • Build, inspire and develop a high-performing cyber security organisation., • Create an environment of continuous learning, collaboration and technical excellence., • Manage strategic relationships with security suppliers, partners and managed service providers., • Oversee cyber security budget planning and investment decisions to maximise business value and risk reduction., • Promote security awareness and a strong cyber security culture across CCEP. You bring significant experience in cyber security leadership within complex, international organisations and have a proven track record of turning strategy into measurable outcomes. You will have: • Extensive experience in Cyber Security, Information Security, Technology Risk or related disciplines., • Significant leadership experience in senior cyber security roles, ideally including CISO or Deputy CISO responsibilities., • A degree in Information Technology, Cyber Security, Information Management, Business Administration or a related field., • Professional certifications such as CISSP, CISM, CISA, CRISC, CCSP, ISO 27001, COBIT or equivalent., • Experience leading security operations, engineering, architecture, application security, cloud security and operational technology security functions., • Proven experience managing large-scale programmes, budgets, suppliers and strategic investments., • Strong experience partnering with risk, audit, compliance, privacy and legal stakeholders., • Excellent written and verbal communication skills in English. You will demonstrate strong knowledge across: • Enterprise cyber security strategy and operating models., • Security architecture, Zero Trust and secure-by-design principles., • Cloud, network, identity, application and OT security., • Security operations, threat detection, incident response and cyber resilience., • Modern security technologies including SIEM, EDR, XDR, SOAR and vulnerability management platforms., • Industry frameworks and regulations such as ISO 27001, NIST, CIS Controls, SOX, GDPR and NIS2. We're looking for a leader who can combine strategic thinking with operational excellence and bring others on the journey. You will be: • An inspiring and inclusive leader who develops people and builds high-performing teams., • A strong influencer who can engage confidently with senior executives and a broad range of stakeholders., • Commercially minded, balancing security, risk, cost and business outcomes., • Collaborative, culturally aware and comfortable operating across international teams., • Resilient, adaptable and able to navigate ambiguity and complexity., • Passionate about continuous improvement, innovation and developing a strong security culture. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to _ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

\n Job Location (Short): Hounslow, HNS, GBR, TW6 3UA Who we are\n Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines, institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visitwww.sats.com.sg The Role\n We are seeking an experienced and strategic Vice President, Legal, EMEA to lead and manage our legal and compliance function in Europe, Middle East and Africa (EMEA). This role requires a seasoned legal professional with 15–20 years of practice experience, strong leadership capabilities, and the ability to operate effectively in a matrixed, global environment. The successful candidate will oversee a disparate team of lawyers, ensuring alignment with corporate objectives while maintaining the highest standards of legal compliance and governance. \n The Vice President, Legal, EMEA will play a pivotal role in shaping and executing the organisation’s legal strategy in the named regions, ensuring alignment with overall business objectives and global policies. This position requires a proactive and collaborative counsellor, adept at navigating cross-border legal complexities, managing enterprise risks (such as sanctions risks, bribery risks, data protection matters), fostering stakeholder relationships, and delivering pragmatic solutions in a fast-paced environment. The ideal candidate will demonstrate strong business acumen, possess a business partnering mindset, equipped with strong communication skills, and is naturally committed to upholding the highest ethical standards. \n The Vice President, Legal, EMEA is a member of the global law leadership team and will be expected to operate in the SATS Group as a global enterprise leader. S/he will be expected and depended upon to work cross-functionally, cross-regionally and cross-culturally and manage legal risks strategically. Success will therefore require this candidate to be a team player, a role model and a thought leader in driving organisational ambitions and plans. This role reports directly to the Chief Corporate Officer who is based in Singapore. Some travel will be expected in the initial onboarding period. Key Responsibilities\n Leadership & Management \n \n • Lead, mentor, and develop a geographically dispersed team of legal professionals.\n, • Foster a collaborative and high-performance culture within the legal team.\n \n Strategic Legal Advisory \n \n • Provide expert legal counsel to senior leadership on complex corporate, commercial, compliance and regulatory matters.\n, • Support strategic initiatives, transactions, and risk management across multiple jurisdictions.\n \n Governance & Compliance \n \n • Ensure compliance with applicable laws, regulations, and internal policies. Possess a keen understanding of sanctions and data protection laws, as well as familiarity with anti-bribery and EU FSR laws.\n, • Oversee corporate governance frameworks and advise on regulatory developments impacting the business.\n \n Stakeholder Engagement \n \n • Partner with cross-functional teams in a matrixed environment to deliver pragmatic legal solutions.\n, • Act as a trusted advisor to business leaders, balancing legal risk with commercial objectives.\n Job Requirements\n Educational Qualifications: \n \n • Law degree from arecognized and reputable university.\n, • Admission to practice law in a relevant jurisdiction.\n, • Ongoing commitment to training and professional development\n \n Relevant Skills and Experience: \n \n • 15–20 years of legal practice, including significant in-house experience at a leadership level.\n, • Proven track record in managing complex legal issues across multiple jurisdictions.\n, • Experience in leading and developing diverse legal teams.\n PERSONAL CHARACTERISTICS & BEHAVIOURS:\n \n, • Team Player:Collaborative and able to build strong relationships across functions and geographies.\n, • Adaptable & Resilient:Comfortable navigating ambiguity and change in a dynamic business environment.\n, • Strategic Thinker:Ability to align legal strategy with business objectives.\n, • Leadership:Skilled in managing and motivating a dispersed team in a matrixed organization.\n, • Communication:Exceptional ability to convey complex legal concepts clearly and persuasively.\n Core Values\n We have 5 core People Values at SATS. \n Safety:Safety – its ingrained in our DNA \n Customer Focus:Every smile is a win for us \n Respect:We strive to listen, understand and respect. \n Excellence:Excellence isn’t just a goal, it’s the SATS way. \n Teamwork:We don’t just collaborate. We amplify each other’s strengths. \n #J-18808-Ljbffr

Resident Liaison Officer (RLO) \n Location: North West London \n Driving license required. \n \n Summary of position: \n \n To provide a single point of contact for residents by delivering the best operational service whilst we maintain or improve their homes. The resident’s full involvement in the decision-making process is key and as a Greyline RLO you will ensure the resident is engaged and able to make informed decisions during the process. \n \n Primary and general responsibilities \n \n\n • To contact/meet residents prior to Greyline carrying out works to ensure that the residents are fully aware of the works due to be carried out and the timescales involved in completing the works.\n, • Manage appointments, generate, and distribute letters and attend surveys.\n, • Compile resident and household profiles of specific works to be carried out with minimal disruption.\n, • Maintain the highest levels of customer care with residents whose homes are due to have work carried out, being their first point of contact.\n, • Regularly liaise with site teams to keep residents informed of progress and any relevant updates.\n, • Register complaints in line with Greyline’s reporting procedures ensuring complaints are investigated and resolved quickly.\n, • Schedule appointments for follow on work if needed ensuring that it is completed to the resident’s satisfaction.\n, • Ensure compliance and adherence with Oneserve IT workflow management system on managing works orders.\n, • Attend monthly contract meetings and support associated reporting requirements.\n, • Ensure resident satisfaction surveys are carried out and surveys are reviewed for trends and improvements.\n, • Hold meet the contractor meetings, resident surgeries and attend resident association meetings as required.\n, • Contribute ideas any suggestions that may enable Greyline to provide a better service.\n, • Act as an ambassador for Greyline always.\n, • To update information on specific work trackers in line with clients requirements\n\n \n Personal Specification \n \n Knowledge & Experience \n\n • Demonstratable knowledge of delivering high levels of customer service and customer satisfaction.\n, • Understanding of planned and reactive maintenance services.\n, • Social housing working experience, contractor, or Client employment.\n, • Understanding and experience in the delivery of the RLO role and activities.\n\n \n Qualities & Attitude \n\n • Flexibility, good interpersonal skills, approachable, ability to work on own initiative\n, • Ensure the resident is engaged and informed.\n, • Internal and external customer focus.\n, • Planning and organising skills to efficiently manage workload.\n, • Strive for continuous improvement.\n, • Excellent Communication with a positive approach.\n, • Integrity and Honesty.\n, • Problem solving.\n\n \n Qualifications & Training \n\n • Full clean driving license.\n, • DBS check required.\n, • First Aid Certificate (desirable)\n\n \n

Crane Worldwide Logistics is a leader in supply chain solutions. As a full-service global freight forwarder and contract logistics provider, we help our customers manage the warehouse and transportation needs of their supply chain so they can focus on their business. \n \n The Regional Payroll Officer is responsible for coordinating and administering payroll activities across the EMEIA region, ensuring employees are paid accurately, on time, and in compliance with local legislation, company policies, and internal controls. \n \n Working closely with HR, Finance, external payroll providers, and local management teams, the Regional Payroll Officer supports payroll operations across multiple countries, maintaining high standards of accuracy, confidentiality, governance, and customer service. \n \n The role is responsible for driving payroll consistency, supporting payroll projects and system improvements, maintaining payroll compliance, and ensuring all payroll processes are delivered in accordance with agreed service levels. \n \n The Payroll Specialist will coordinate accurate, timely and compliant multi-country payroll delivery across the EMEIA region, working closely with HR, Finance, external payroll providers and local management teams. \n \n Key Responsibilities: \n\n • Coordinate end-to-end payroll processing across multiple EMEIA countries.\n, • Ensure payroll inputs, reports, calculations and employee changes are accurate, complete and submitted on time.\n, • Maintain payroll data, documentation and confidentiality in line with GDPR and internal controls.\n, • Partner with HR, Finance and external payroll providers to resolve queries and support statutory reporting.\n, • Support payroll improvements, system updates, audits and regional payroll projects.\n\n \n Knowledge, Skills & Experience: \n\n • 5+ years experience in multi-country payroll, ideally with outsourced payroll providers.\n, • Strong knowledge of payroll legislation, statutory requirements and compliance obligations.\n, • High attention to detail, strong numerical ability and excellent organisational skills.\n, • Strong communication skills with the ability to manage payroll queries professionally.\n, • Advanced Excel skills and experience using HRIS or payroll systems.\n\n \n Desirable: \n\n • Experience with UKG Pro, OneView or international payroll processes.\n, • Payroll qualification such as CIPP or equivalent.\n, • Experience supporting payroll audits, SOX controls, integrations or TUPE transfers.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

Trading Standards Enforcement Officer We are seeking experienced Trading Standards Enforcement Officers to join a busy Regulatory Services team. Opportunities are available at Enforcement Officer, Senior and Principal level, depending on experience and qualifications. You will be responsible for investigating and enforcing consumer protection legislation across areas including fair trading, product safety, scams, rogue trading, underage sales and weights & measures. Key responsibilities include: Conducting inspections, investigations, test purchases, sampling and market surveillance. Handling service requests and providing advice to businesses and members of the public. Gathering evidence and preparing cases for prosecution and court proceedings. Issuing statutory notices, fixed penalty notices, warnings and other enforcement action. Working with Police, other regulatory bodies and external agencies. Supporting and supervising junior enforcement staff where required. About you: Previous experience in Trading Standards or a similar regulatory enforcement environment. Strong knowledge of consumer protection legislation and enforcement powers. Experience conducting investigations and preparing detailed infringement reports. Excellent written and verbal communication skills. Ability to manage a demanding workload and work independently. Full UK driving licence

Visiting and Tenancy Sustainment Officer Pay: £20.08 PAYE / £26.44 Umbrella per hour Contract: Temporary until November 2026 Location: Wembley, HA9 0FJ (site-based) The Role We are looking for a proactive and customer-focused Visiting and Tenancy Sustainment Officer to support residents in maintaining successful and sustainable tenancies. This role involves carrying out home visits, identifying support needs, promoting health and safety, and working closely with partner services to improve resident outcomes. Due to the nature of the role, candidates must have access to a vehicle and be able to travel regularly across the area. Key Responsibilities Conduct tenancy and welfare visits to residents. Identify vulnerabilities, safeguarding concerns, and tenancy support needs. Carry out basic health and safety and fire safety checks within homes. Report repairs, damp and mould, disrepair, and property-related concerns. Provide tenancy advice and signpost residents to appropriate support services. Gather and maintain accurate resident and household information. Support residents through referrals to services such as financial inclusion, employment support, and occupational therapy. Manage complex cases and work with colleagues to achieve positive outcomes. Maintain accurate records and deliver a high standard of customer service.Requirements Housing management experience. Experience working in housing, local government, or a similar customer-focused environment. Knowledge of social housing, safeguarding, health and safety, and GDPR. Excellent communication and customer service skills. Ability to manage a varied workload and work independently. Strong IT skills and experience maintaining detailed case records. Full driving licence and access to a vehicle.To apply for the position of Visiting and Tenancy Sustainment Officer please submit your CV detailing your relevant experience

Social Value & Section 106 Liaison Officer Permanent Based in West London Hybrid Working £45-55K based on experience. The Social Value & S106 Liaison Officer will play a key role in ensuring these commitments are achieved by working collaboratively with site teams, supply chain partners, local authorities, training providers, and the wider community. The role will help promote a positive perception of the construction industry, inspire local people into construction careers, and ensure compliance with contractual and planning obligations. Social Value & Community Engagement Proactively engage with local residents and businesses, ensuring clear, regular, and positive communication throughout the project lifecycle. Coordinate resident and business engagement activities, including: Newsletters and notice drops Briefings and updates Social and community events Act as a key point of contact for community-related queries, concerns, and feedback, working closely with site teams to ensure timely responses. Research, engage with, and build strong relationships with local schools, colleges, job centres, charities, and community organisations. Work in partnership with local and national charities, supporting initiatives aligned with project and company social value commitments. Identify opportunities for charitable support, volunteering, donations, and collaborative activities. Plan, coordinate, and deliver social value initiatives, including: Site visits Work experience placements Careers talks and presentations Community and resident engagement events Deliver engaging careers talks and presentations to schools, colleges, residents, and community groups. Promote construction as a viable, inclusive, and rewarding career pathway. Section 106 & Employment and Skills Liaise with relevant local authority departments regarding S106, Employment & Skills, and Social Value obligations. Act as the main point of contact for Employment & Skills Officers and S106 Monitoring Officers. Develop, implement, and manage Employment & Skills Plans in line with planning conditions and contractual requirements

School Welfare Officer – Southall Location: Southall, West London Start Date: 2nd September 2026 Contract: Temporary contract with the potential to become permanent Salary: Competitive, dependent on experience A school in Southall is seeking a caring, proactive and experienced Welfare Officer to join their team from 2nd September 2026. This is initially a temporary contract with the potential to become a permanent position for the right candidate. The successful candidate will play a key role in supporting the welfare, health and wellbeing of pupils across the school. You will work closely with pupils, parents/carers, staff and external professionals to ensure that pupils receive appropriate support and that welfare concerns are dealt with promptly and effectively. Key Responsibilities Providing day-to-day welfare and pastoral support to pupils Managing and responding to pupil medical and welfare needs Administering first aid and responding to accidents and illnesses Maintaining accurate and confidential welfare and medical records Liaising with parents/carers regarding pupil welfare and health matters Supporting pupils with their emotional wellbeing and pastoral needs Working closely with safeguarding and pastoral teams where concerns arise Supporting the implementation of appropriate care plans and welfare procedures Maintaining a safe, caring and supportive environment for all pupils Working collaboratively with school staff and external agencies where requiredThe Successful Candidate Will: Have previous experience working in a school or educational setting Hold an Enhanced DBS Hold a current and valid First Aid certificate Have strong communication and interpersonal skills Be caring, approachable and able to build positive relationships with pupils Be confident handling sensitive and confidential information Be organised, reliable and able to work effectively as part of a wider school team Be available to start on 2nd September 2026This is an excellent opportunity for a committed Welfare Officer to join a supportive school environment, with the potential for the role to become permanent for the right candidate. To apply, please submit your CV as soon as possible

Job Summary Work with the management teams to support and engage with the business with a hands on approach to effectively deal with all people matters in accordance with company policy and procedures. Maintaining and adopting best practice and regulatory compliance in line with the organisation goals and objectives. Basic Job Duties 1. Day to day delivery of hands on HR support and advice to the designated management teams to retain, reward and develop our staff 2. Support management to assess staff related risks in the organisation and ensure that any employee relations matter are resolved in a timely manner, with minimal disruption and cost to the business 3. Ensure management are maintaining daily, weekly and monthly deliverables relating to staff compliance through data reporting and analysis and supporting with action plans as required 4. Engage with the management team to ensure that the organisation structure is fit for purpose and there is clear accountability and responsibility for all job roles 5. Analyse performance reviews and support management to plan for organisational growth through succession planning and employee development Previous experience Minimum 2 years’ experience in working in a HR Officer, Advisor or Assistant role dealing with employee relations issues Experience in drafting HR documents, policies and procedures in line with employment legislation and company policies and procedures Experience working in hands on HR role in a fast paced environment Education Must have a good standard of English and Maths at least GCSE level HR degree / CIPD qualification desirable but not essential Special attributes / skills required Ability to analyse data Results orientated Computer literate in Microsoft Outlook, Word, Excel and PowerPoint Influencing, coaching and mentoring skills Attention to detail, planning and organisational skills Effective communication skills both written and verbal Personal qualities Confidence to engage with management and employees across the business Must be able to work on own initiative and as a team player Flexibility to meet the needs of the organisation Interpersonal skills and the ability to develop effective working relationships with key stakeholders Self- awareness and resilience * Positive attitude

Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? We offer annual pay reviews and incremental pay increases 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. Conduct trend analysis to identify and highlight any organisational themes. Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. To undertake adhoc customer satisfaction surveys. Support the wider VoCC team as required in other administrative activities Experience and Qualifications required A track record of managing complaints and customer feedback Strong knowledge of Data Protection and Freedom of Information regulations Ability to investigate issues, problem-solve and make informed decisions. Experience using CRM and customer data systems. Experience working to KPIs, deadlines and accuracy standards. Excellent written and verbal communication. Strong attention to detail, literacy/numeracy and Microsoft 365 skills. Confident handling challenging conversations with empathy and professionalism. Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Finance & Admin Officer – Hillingdon Location: Hillingdon, London Start Date: September 2026 Contract: Full-Time, Term-Time We are looking for an experienced Finance & Admin Officer with previous school-based experience to join a supportive and welcoming school in Hillingdon from September 2026. The successful candidate will have a strong understanding of school finance and administration processes, with the ability to manage day-to-day financial tasks while providing efficient support to the wider school office. This role is ideal for someone who has previously worked within a school or academy setting and is confident using school management systems including SIMS and/or Arbor. You will play a key role in supporting the School Business Manager and ensuring the smooth running of financial and administrative operations. The Role: • Manage daily finance and administrative processes within a busy school office environment • Process invoices, purchase orders and supplier payments accurately and efficiently • Support budget monitoring, financial reporting and general finance administration • Maintain accurate financial records, reconciliations and documentation • Use SIMS and/or Arbor to maintain accurate pupil and administrative records • Support with school data management, reporting and general office procedures • Liaise with suppliers, parents, staff and external stakeholders professionally • Assist with audits, compliance checks and financial processes • Provide administrative support to the School Business Manager and wider leadership team • Handle confidential information with professionalism and discretion What We’re Looking For: • Previous finance and administration experience within a school or academy setting is essential • Experience using SIMS and/or Arbor is essential • Strong understanding of school finance procedures and administrative systems • Experience processing invoices, purchase orders and financial documentation • Excellent attention to detail and ability to maintain accurate records • Strong organisational skills with the ability to prioritise workload effectively • Professional communication skills and confidence working with staff, parents and external contacts • Enhanced DBS on the Update Service (or willingness to apply) What’s on Offer: • A supportive and friendly school environment in Hillingdon • Opportunity to join an established education team from September 2026 • Competitive salary based on experience • Opportunities for professional development and progression • A rewarding role supporting the smooth and effective running of a successful school

Corporate Collections Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Pay: £23.41 p/h Umbrella Finance – Exchequer Services We're looking for an experienced and motivated Corporate Collections Officer to join our Finance team. This is an excellent opportunity for someone with a background in debt recovery, billing and customer service who enjoys solving problems, working collaboratively, and delivering excellent outcomes for both customers and the organisation. As a Corporate Collections Officer, you will play a vital role in maximising the collection and recovery of corporate income while providing a professional, efficient and customer-focused service. You'll work with a wide range of internal departments, external organisations and customers, ensuring that debts are managed fairly, consistently and in line with legislation and Council policies. About the Role You will be responsible for managing the end-to-end collection and recovery process for corporate debt, ensuring invoices are issued accurately and payments are collected promptly. You'll investigate and resolve account discrepancies, negotiate repayment arrangements, maintain accurate financial records, and determine appropriate recovery action where debts remain unpaid. Working within a busy finance environment, you'll balance competing priorities, meet deadlines and provide excellent customer service, particularly when dealing with sensitive or complex cases. Key Responsibilities Manage the billing, invoicing and recovery of corporate debts. Investigate outstanding accounts and determine appropriate recovery action. Liaise with Legal Services, enforcement agents, the Department for Work and Pensions (DWP), recovery agents and third parties to resolve outstanding debts. Process credit notes, refunds, write-offs, standing orders and direct debit collections in accordance with relevant regulations. Carry out account reconciliations and investigate discrepancies, ensuring all income is accurately allocated. Prepare and monitor BACS collections and associated reports. Generate reminders, final demands and recovery correspondence. Negotiate realistic repayment arrangements while considering customers' individual circumstances. Maintain accurate customer records and financial information using corporate financial systems. Produce management information and reports on debt recovery performance. Respond professionally to customer enquiries by telephone, email, letter and face-to-face in line with customer service standards. Support colleagues by sharing knowledge and assisting with training where required. Contribute to continuous improvement of collection processes and systems. About You We're looking for someone who can clearly demonstrate experience in the following areas: Invoicing, billing and debt collection processes. Account reconciliations, including investigating and resolving discrepancies. Working with vulnerable customers and managing sensitive situations with empathy and professionalism. A sound understanding of data protection legislation and the importance of maintaining confidentiality when handling customer information. You'll also have: Experience working within a financial or income recovery environment. Practical experience of debt recovery and credit control. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Excellent attention to detail and numerical accuracy. Strong IT skills, including Microsoft Office and financial management systems. The ability to analyse information, make informed decisions and work independently. A customer-focused approach with excellent negotiation and problem-solving skills. Qualifications Essential GCSE (or equivalent) Grade C/Level 4 or above in Maths, English and one other subject. Ability to learn and apply relevant legislation and Council procedures. Confident user of Microsoft Office and other business systems. Desirable A Level, NVQ Level 3, BTEC or equivalent qualification (or relevant experience). Knowledge of debt recovery legislation and best practice. Experience within local government or a large public sector organisation. Knowledge of the Care Act 2014 or Adult Social Care debt recovery. Experience preparing County Court cases. What We're Looking For Successful candidates will be able to provide clear examples of achievements in: Recovering outstanding debt while maintaining excellent customer relationships. Resolving complex account queries and reconciliations. Managing challenging conversations with professionalism and empathy. Improving processes or identifying efficiencies within financial services. Working effectively under pressure while maintaining accuracy and meeting targets

Salary: CompetitiveHours: Monday-Friday, 08.30-17.00Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future?At Grundon, we are on the lookout for a dynamic, passionate, and driven individual Resource & Recycling Officer to join our Contract Management team based at Heathrow Airport.This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations.Reporting into the Commercial Manager you will play a key role in driving our mission forward by delivering a Total Waste Management solution across Heathrow Airport by promoting effective waste segregation, providing training and engagement to on-site staff, and driving improvements in recycling performance.The role supports Heathrow's sustainability objectives by encouraging waste reduction, increasing recycling, and ensuring waste is managed in line with the waste hierarchy.What will you doSupport the Commercial Manager in delivering the Heathrow Airport contract, ensuring service performance meets agreed KPIs, SLAs, and customer expectations.Build and maintain strong working relationships with Heathrow Airport stakeholders, including facilities management teams, cleaning contractors, retailers, and operational teams.Promote best practice in waste management by delivering training, presentations, waste awareness sessions, facility tours, and waste audits.Encourage correct waste segregation and recycling practices through regular engagement with site users, providing guidance and addressing non-compliance where required.Monitor waste and recycling operations across the site, identifying opportunities to improve efficiency, increase recycling performance, and enhance service delivery.Carry out inspections of waste storage areas, compactors, and internal and external waste containers, ensuring services comply with legislation, contractual requirements, and operational standards.Produce accurate reports, performance data, and audit findings, highlighting trends, non-conformances, and recommendations for continuous improvement.Work closely with the Transport Manager, Contract Supervisors, and operational teams to maintain service standards, resolve day-to-day issues, and identify opportunities for service development.Respond promptly to customer enquiries and operational issues, ensuring they are managed professionally and effectively.Assist with waste composition analysis and other hands-on operational activities to support service improvements.Maintain a good understanding of waste legislation, industry best practice, and Grundon's services toDrive airside vehicles when required (full training provided).Support operational requirements by moving waste and recycling materials and carrying out minor repairs to waste containers, including replacing wheels, lids, and signage where necessary.Why you will like working here:A supportive, inclusive, and fun team culture.Designed to empower you to work where and how you thrive, balancing productivity with lifestyle.Opportunities for career growth and development.Competitive salary and great benefits.A company that values your voice and ideas.About YouAt least 2 years' experience in the waste, recycling, sustainability, or a related sector is desirable.Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, with experience using databases and business systems.Strong analytical, problem-solving, and report-writing skills, with excellent attention to detail.Confident communicator and presenter with excellent written and verbal communication skills.Customer-focused, approachable, and adaptable, with the ability to manage competing priorities effectively.Able to work effectively both as part of a collaborative team and independently, using initiative to achieve objectives.Ability to obtain and maintain an airside security pass to work at Heathrow Airport (subject to successful security clearance).Full UK driving licenseAbout Grundon?Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.Why Grundon?At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive.If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.TPBN1_UKTJ

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Emergency Housing Officer Location: HA9 0FJ Wembley Rate of pay: £21.41 PAYE or £28.19 Umbrella per hour Contract: Temporary till end of November About the Role We are looking for an experienced Emergency Housing Officer to manage emergency accommodation placements for households in housing need. The role involves arranging placements, managing tenancy and rent accounts, liaising with accommodation providers, and supporting vulnerable residents. Key Responsibilities Arrange and manage emergency accommodation placements. Create and maintain placements, properties, tenancies, and rent accounts. Process move-ins, move-ons, and accommodation terminations. Prepare and manage housing documentation, including licence agreements and tenancy documents. Monitor rent accounts, arrears, and housing benefit matters. Liaise with landlords, accommodation providers, and internal teams. Handle customer enquiries, complaints, and correspondence. Maintain accurate records and reports. Support vulnerable residents with empathy and professionalism.Essential Requirements Experience Previous experience in Temporary Accommodation, Homelessness, or Housing Needs. Experience supporting vulnerable residents in a customer-facing environment.Systems Knowledge (Essential) Strong working knowledge of: NEC Housing (placements, rent accounts, bookings, property creation) CRM LocataKnowledge Good understanding of housing and homelessness legislation. Knowledge of: Section 188 and Section 193 duties Licence Agreements Non-Secure Tenancies Housing Benefit processesSkills Strong IT skills. Excellent written and verbal communication skills. Good command of the English language. Strong interpersonal skills with empathy, patience, and resilience. Ability to work in a fast-paced environment and manage competing priorities.To apply for the Emergency Housing Officer position, please submit your CV detailing your relevant experience

Job Advert – Business Support Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: 17.33 p/h About the Role We are seeking an experienced Business Support Officer to join the Council on an agency basis, providing vital support to the Council's complaints function. This is an excellent opportunity for an organised and customer-focused professional who can manage a varied workload while ensuring complaints are processed efficiently and accurately. The successful candidate will be responsible for reviewing incoming complaints, identifying the appropriate service area, and allocating cases promptly to ensure they are managed within corporate timescales. You will play a key role in supporting the effective handling of resident enquiries and complaints, helping to deliver a high-quality service. Key Responsibilities Review and assess incoming complaints. Identify the appropriate Council service area responsible for responding. Accurately allocate complaints using the Council's case management system. Ensure cases are processed promptly and in line with corporate procedures and service standards. Maintain accurate records and monitor case progress where required. Liaise professionally with residents, Council officers and service teams. Support the efficient operation of the Council's complaints process while meeting deadlines and performance targets.About You To be successful in this role, you will have: Previous experience in complaints handling, customer service, casework or business administration. Excellent organisational skills with strong attention to detail. Experience using case management or customer relationship management (CRM) systems. The ability to manage competing priorities and work effectively under pressure. Strong written and verbal communication skills. A professional and customer-focused approach when dealing with residents and colleagues. The ability to work independently while contributing effectively as part of a team.Desirable Previous experience working within a local authority or wider public sector organisation. A good understanding of how Council services operate. Knowledge of corporate complaints procedures and working to statutory or organisational deadlines.Why Apply? This is an opportunity to contribute to an important Council service, supporting the effective management of resident complaints and helping to ensure enquiries are directed quickly and accurately to the right teams. If you are an experienced administrator or complaints professional with excellent organisational skills and a commitment to delivering high standards of customer service, we would like to hear from you

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation.Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office.If you have the relevant skills then please apply today

DetailsInformation ClientLocal Authority in Hounslow Job TitleTransport Projects Officer Pay Rate£21.41 per hour PAYE / £28.36 per hour Umbrella Hours36 hours per week, Monday to Friday Contract DurationInitial 6-month contract LocationHybrid Working - 3 days per week office-based at Hounslow House Job Requirements Lead and deliver transport projects from development through implementation and evaluation. Manage sustainable transport, public realm, EV charging, wayfinding and accessibility projects. Manage projects up to £250,000 and oversee portfolios up to £500,000. Ensure projects are delivered on time, within budget and to agreed standards. Maintain project, financial, procurement and audit records. Produce reports, presentations, monitoring data and project evaluations. Build relationships with TfL, schools, businesses, councillors and community groups. Identify funding opportunities and prepare grant applications up to £250,000. Draft committee reports and present to senior stakeholders and elected members. Monitor project outcomes, analyse data and measure success of transport initiatives. Experience Required Experience managing transport, public realm or travel demand management projects. Experience delivering projects in an urban environment. Experience managing complex projects with significant budgets (circa £250,000). Knowledge of sustainable transport and active travel initiatives. Experience preparing reports and briefings for senior decision-makers. Strong stakeholder management and partnership working skills. Excellent written and verbal communication skills. Experience with project monitoring, evaluation and data analysis. Ability to secure external funding through bid applications. Local authority or public sector experience highly desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Accountancy & Finance Recruitment Consultant Uxbridge, West London | Permanent | Full-time Are you an ambitious recruiter looking to build a successful career in Accountancy & Finance Recruitment with an established consultancy? At Parkside Recruitment, part of the Antal International Group, we specialise in connecting exceptional finance professionals with organisations ranging from growing SMEs to multinational businesses across London, the Thames Valley and the South East. Combining the personal approach of a specialist recruitment consultancy with the international reach of one of the world's leading recruitment organisations, we provide our consultants with outstanding opportunities to develop their careers. We're expanding our Uxbridge office and are looking for an experienced Accountancy & Finance Recruitment Consultant to build and develop a specialist finance recruitment desk. If you're looking for a Recruitment Consultant job in Uxbridge where you can specialise in Accountancy and Finance recruitment, develop long-term client relationships and maximise your earning potential, we'd love to hear from you. Whether your expertise is in qualified finance, transactional finance, audit, tax, treasury, FP&A or executive finance recruitment, you'll receive the support, training and autonomy to become a recognised specialist within your market. Why join Parkside Recruitment? At Parkside Recruitment, our people are at the heart of everything we do. You'll become part of an experienced, collaborative and supportive team where success is recognised, career progression is based on performance and consultants are encouraged to build lasting relationships with both clients and candidates. As part of the Antal International Group, you'll also benefit from access to an international network of recruitment professionals, shared business opportunities and the chance to collaborate on international recruitment projects. The Role This is a full 360 Recruitment Consultant position, giving you ownership of the complete recruitment lifecycle. You'll develop your own specialist Accountancy & Finance desk by winning new business, growing existing client relationships and recruiting high-quality finance professionals into permanent positions. As an Accountancy & Finance Recruitment Consultant in Uxbridge, you'll partner with organisations across West London, London, the Thames Valley and the South East, recruiting professionals across a wide range of finance and accounting disciplines, including: Accounts Assistant Assistant Accountant Management Accountant Financial Accountant Finance Business Partner Financial Analyst FP&A Analyst Finance Manager Financial Controller Head of Finance Finance Director Chief Financial Officer (CFO) Audit & Assurance Tax Treasury Payroll You'll manage every stage of the recruitment process, including business development, candidate sourcing, interviewing, client management, salary negotiation, offer management and successful placements. You'll also provide clients with salary benchmarking, hiring advice and market intelligence, positioning yourself as a trusted recruitment partner within the finance sector. This role is ideal for someone who enjoys business development, building long-term relationships and becoming a recognised specialist within the Accountancy & Finance Recruitment market. What We're Looking For We're looking for an ambitious recruiter who enjoys developing new business and delivering exceptional recruitment solutions. Ideally, you'll have: 1-3 years' experience within a 360 Recruitment Consultant role Experience in Accountancy Recruitment, Finance Recruitment, Financial Recruitment or another specialist recruitment sector A proven track record of business development and successful placements Excellent communication and relationship-building skills A commercial mindset with a passion for sales A proactive, resilient and target-driven approach The ambition to build a long-term career in recruitment Recruiters from other professional sectors who are interested in specialising in Accountancy & Finance Recruitment are also encouraged to apply. What You'll Receive We'll provide you with everything you need to build a successful recruitment career, including: Access to LinkedIn Recruiter and industry-leading recruitment technology Premium job boards and candidate sourcing tools An established client base and opportunities to develop new business Ongoing training, coaching and professional development Clear career progression with structured promotion opportunities A collaborative, supportive and high-performing team environment Benefits At Parkside Recruitment, we believe in recognising success and rewarding our people. Alongside a competitive salary and excellent earning potential, you'll benefit from: Monthly uncapped commission and bonus Additional quarterly and annual performance bonuses Flexible working hours 25 days' annual leave plus your birthday off after successfully completing probation Company pension scheme Private healthcare Modern open-plan office in a serviced building in the heart of Uxbridge Parking in Uxbridge town centre Clear career development framework with structured promotion targets Regular sales incentives, competitions and performance rewards Employee recognition programmes, including monthly awards and achievement competitions Employee referral scheme Social events throughout the year, including Christmas and summer parties, plus regular team-building activities Long service awards at 5, 10 and 15 years, including a one-week paid sabbatical and bonus As part of the Antal International Group, the opportunity to attend the annual Antal International Conference, previously held in destinations including Zanzibar, Dubai and Cairo Access to shared business opportunities with international offices and colleagues worldwide, helping you develop major client relationships and six-figure key accounts Apply If you're looking for an Accountancy & Finance Recruitment Consultant job in Uxbridge where you can build your own specialist desk, earn uncapped commission and progress your career with an ambitious consultancy backed by an international recruitment group, we'd love to hear from you. Whether you're an experienced Finance Recruitment Consultant, Accounting Recruiter, Financial Recruitment Consultant or an ambitious 360 Recruitment Consultant looking to specialise in the finance sector, this is an excellent opportunity to join a growing team with exceptional career prospects. Apply today and become part of Parkside Recruitment, part of the Antal International Group

Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: £65,000 - £70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day? We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC). Hours of Work: full time As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times. College Services Officer Duties: Support student accommodation queries and coordinate key processes across the student lifecycle Organise registration and induction activities, and assist with student ambassador programmes Maintain accurate student records and produce essential student documentation Handle financial records and support attendance monitoring, ensuring information is up to date Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes Develop the student voice through representative programmes and strengthen communication with sponsors and university services Support safeguarding-led, compliant working practices in line with policies and proceduresCollege Services Officer Requirements: Relevant administrative or customer service experience in a busy environment Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues A Level qualification or equivalent, or an undergraduate degree Proficiency in data management and Microsoft Office tools, especially Excel Knowledge of UK Visas and Immigration regulations (desirable)College Services Officer Benefits: Salary £26,400 to £29,000, depending on experience 28 days annual leave, plus 8 Bank Holidays, increasing with service Pension scheme participation Opportunities for professional development and career progression A supportive, inclusive working environment within a leading educational organisationMeet the Organisation: Who We Are and What We Do Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community. If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College. Please note that we are continuously reviewing applications and may contact you prior to the closing date

School Data Officer Harrow | September Start Are you an organised and detail-oriented professional with experience in school data and administration? We are recruiting a School Data Officer for a welcoming and supportive school in Harrow, starting September. This is an excellent opportunity to play a key role in supporting the school's data management and administrative functions. The Role: Manage and maintain the school's Management Information System (MIS) Ensure pupil data is accurate, up to date, and compliant Produce reports and analyse data for senior leaders Support attendance, admissions, and census returns Work closely with school staff to ensure the smooth running of data processesWe Are Looking For: Previous experience working with school data or administration Knowledge of school MIS systems (e.g. SIMS, Arbor or Bromcom) is desirable Excellent IT, organisational, and communication skills High attention to detail and the ability to manage confidential information A proactive and reliable approach to workWhat We Offer: Location: Harrow Start Date: September 2026 Full-time, long-term opportunity Competitive daily rate (dependent on experience) Supportive school environment with opportunities for professional development If you're ready for your next opportunity in education, we'd love to hear from you

Resident Liaison Officer (RLO) Resident Liaison Officer | Tenant Liaison | RLO | Customer Liaison | Social Housing Job Title: Resident Liaison Officer (RLO) Location: Wembley (Covering local regional patch) Pay Rate: £23.00 per hour (Weekly Pay) Contract Type: Full-Time, Contract / Ongoing Hours: Monday to Friday, Standard Business Hours Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Excellent Punctuality & Reliability Are you an experienced, reliable, and punctual Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) looking for a high-paying contract role in Hertfordshire We are urgently recruiting a dedicated Resident Liaison Officer based out of Wembley to manage customer-facing operations across live social housing schemes in the Hertfordshire patch. Acting as the vital link between residents, site managers, and trade contractors, you will ensure clear communication, high customer satisfaction, and minimal disruption during ongoing refurbishment and maintenance works. Why Apply for This RLO Position Competitive Hourly Rate: High market pay at £23.00 per hour. Local Patch: Based out of Wembley Consistent Hours: Full-time Monday to Friday routine with dependable weekly pay. Key Responsibilities: Tenant Engagement & Liaison: Act as the first point of contact for residents, delivering clear updates regarding work schedules, access requirements, and project timelines. Site & Home Visits: Conduct pre-work surveys, home visits, and final sign-offs across properties in the local Hertfordshire patch. Issue & Complaint Resolution: Proactively manage tenant enquiries, address access issues, and de-escalate complaints to maintain positive community relations. Operational Collaboration: Work closely with Site Managers, supervisors, and sub-contractors to ensure works remain on schedule and tenant needs are respected. Record Keeping: Maintain accurate liaison logs, resident communication records, and property access schedules. Requirements: Experience: Demonstrable background as a Resident Liaison Officer (RLO), Tenant Liaison Officer (TLO), or Customer Liaison Officer within social housing or decent homes frameworks. Mobility: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily site travel across the Wembley and NW London area. Key Traits: Outstanding punctuality, high reliability, strong de-escalation skills, and a professional, empathetic approach with residents. How to Apply: If you are a ticketed, reliable Resident Liaison Officer based in or around Ware / Hertfordshire ready for an immediate start, click APPLY NOW with your updated CV for an immediate review. Keywords: Resident Liaison Officer, TLO, RLO, Tenant Liaison Officer, Customer Liaison Officer, Housing Officer, Social Housing, Refurbishment, Decent Homes

Partnerships ExecutiveLondon (office-based to support collaboration, with flexibility for some remote working once established)About UsFounded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment.Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year.We are now looking for a Partnerships Executive to join us on a permanent, part-time basis, working 15 hours per week across two or three days.Rewards and Benefits of Working at Trinity- Salary of £29,000 - £29,800 per annum pro rata- A generous 27 days annual leave (pro rata), increasing to 29 after five years and 33 days after 10 years, plus bank holidays- A pension scheme is offered with employer contributions of up to 7.5%- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum- Cycle to Work scheme and interest-free season ticket loans available- Free eyesight tests for DSE users and a contribution towards the cost of glasses- 25% store discount in Trinity shops- Life assurance cover- Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party- Regular ballots for donated free tickets and prizes- Access to courses of free counsellingThis is a rewarding opportunity for a relationship-focused professional with experience in partnership support, account management, fundraising, customer service or stakeholder engagement to join our compassionate organisation.Youll have the chance to support people receiving specialist palliative and end-of-life care, ensuring that we can continue to deliver the services people need at potentially the most important time in their lives.Whats more, this part-time role offers a rare chance to combine purposeful work with flexibility, while becoming part of a historic hospice with a strong community presence and an ambitious approach to sustainable retail.So, if youre looking for a role where every relationship can help create more meaningful moments for others, read on and apply today.The RoleAs a Partnerships Executive, you will manage and grow relationships with corporate partners, ensuring they receive an outstanding experience and are inspired to deepen their support.Managing a portfolio of existing partners, you will act as their day-to-day contact and deliver a high-quality stewardship programme through regular communications, impact reporting, recognition and engagement.You will work closely with internal teams to co-ordinate partnership activities, including volunteering, employee engagement, stock donations, collaborations and retail activations.Additionally, you will:- Produce partnership updates, case studies and impact reports- Identify opportunities to increase the value of relationships- Maintain accurate CRM records and partnership plans- Support new partnership opportunities and eventsAbout YouTo be considered as a Partnerships Executive, you will need:- Experience in partnership support, account management, fundraising, customer service or stakeholder engagement- An understanding of partnership management, customer service, fundraising or account management- A proactive, collaborative and solution-focused approach- Excellent communication and relationship-building skills- Strong organisation and time management skills- Attention to detail and excellent administrative skills- The ability to coordinate multiple projects simultaneously- Confidence using Microsoft Office and CRM/database systems- The ability to analyse information and produce clear reports.The closing date for this role is 31st August 2026.Other organisations may call this role Corporate Partnerships Executive, Corporate Partnerships Officer, Partnerships Officer, Corporate Fundraising Executive, Corporate Fundraising Officer, Corporate Partnerships Fundraiser, or Partnerships Fundraiser.Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.We encourage and welcome applications from people of all backgrounds.So, if youre looking for a meaningful role as a Partnerships Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

Special Constables (Volunteer)Step Forward. Make a Difference. Become a Special Constable with British Transport Police.“Being a Special Constable isn't just a role - it's a real opportunity to make a difference. Every Special brings something unique to the team, and together, we're building a world-class police force that keeps the railway safe and reliable for everyone.”At the BTP, we value the dedication and commitment of our volunteer Officers. We offer professional training, opportunities to join specialist teams, and a chance to build leadership skills. Your journey with us will be meaningful, challenging, and rewarding.“Whether you're on the front line or supporting behind the scenes, you'll use your unique strengths to make a tangible impact across the UK. If you're ready to bring passion, professionalism, and purpose to a team that values your contribution, we'd love to hear from you." - Special Chief Officer Nathan Turner.Why Become a Special ConstableBritish Transport Police is looking for committed individuals to volunteer as Special Constables. If you care about keeping people safe and supporting communities, particularly in the railway environment, this could be the role for you.As a Special Constable, you'll have full police powers and work side-by-side with our regular Officers. From tackling crime and anti-social behaviour to supporting vulnerable people, you'll play a vital part in keeping the travelling public safe.You'll patrol stations and trains, respond to incidents by car, and offer a reassuring presence to passengers and staff. In return, we'll provide full training, support, and opportunities to grow both personally and professionally.What We're Looking ForWe're looking for volunteers who can commit at least 16 hours a month and are ready to face a variety of situations with confidence and integrity. If you're new to policing, don't worry. We'll give you everything you need to succeed.You'll need to:Be a great communicator and natural problem solver.Stay calm under pressure and work well in a team.Be resilient, adaptable, and community focused.What You'll Gain:Make a real difference where it counts.Work in a unique and dynamic environment.Enhance your CV and build valuable skills in law, communication, first aid, self-defence, and more.Enjoy travel benefits (location dependent).Develop personally and explore pathways into full-time policing.You'll build transferable skills that will support your career long term - problem-solving, decision-making, leadership, teamwork, and communication. These are skills that stay with you, wherever your career takes you.Oyster card for travel.Where We're RecruitingB Division (London and South): Ashford, Blackheath, Bournemouth, Brighton, Cambridge, Colchester, Croydon, Euston, Finsbury Park, Gatwick, Guildford, Hammersmith, London Bridge, Liverpool Street, Luton, Maidstone, Norwich, Paddington, Richmond, Southampton, Southend, Stockwell, Stratford, Victoria, Wembley Park, West Ham, and BTP HQ (Buckingham Palace Road).C Division (Midlands, North, Wales, and West): Bangor, Bristol, Cardiff, Coventry, Crewe, Darlington, Doncaster, Exeter, Leeds, Leicester, Lincoln, Liverpool, Manchester, Milton Keynes, Newcastle, Peterborough, Plymouth, Preston, Rhyl, Sheffield, Shrewsbury, Swindon, Truro, Worcester, and York.Eligibility ChecklistYou cannot apply if:You've failed an interview for BTP Special Constable or Police Officer within the last 6 months.You've failed vetting with BTP within the past 12 months.You've received a custodial sentence (including suspended sentences).You've been dismissed from another force or are under investigation.You've been declared bankrupt, have a CCJ, or un-managed IVA.You do not have permanent right to live and work in the UK.You haven't lived continuously in the UK for the past three years.You have facial or neck tattoos deemed inappropriate (assessed case by case).Also check our Prohibited Occupations List before applying.Want To ApplyApplying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application.We recommend attending a Q&A session with the Recruitment Team before submitting your application.This is an ongoing recruitment campaign. While immediate placement isn't guaranteed, successful applicants will remain under consideration for up to 12 months following a conditional offer.TPBN1_UKTJ

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.Expeditions & Fieldwork Officer Department: Directors Office Responsible to: Expeditions & Fieldwork Manager Location: South Kensington, London SW7 Hours: Full Time. 35 hour working week Contract: Permanent Salary: £30,295 to £32,930 per annum depending on experience and qualifications.About Us:The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.About You and the Role:The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.Salary and Benefits:This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.There are a range of benefits at the Society which include the following:Full time working week of 35-hours with core working hours between 10.00am-4.00pm.Flexible working arrangements are available with a mix of office based and home working.25 days annual leave per annum plus public bank holidays.Society closure between Christmas and New Year, in addition to the basic annual leave allowance.Pension scheme - 3% employee, 7.5% employer.Group Life Assurance at four-times basic annual salary.Free annual eye test.Free annual flu vaccination.Cycle to work scheme.Free 24-hour Employee Assistance helpline with available counselling supportApplications must be received by 9.30am on Monday 14 September. Interviews are planned to take place on Wednesday 30 September.Interested?If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.No agencies please.TPBN1_UKTJ

OverviewWe're looking for a Senior Consultation, Engagement and Communication Officer to support our Highways Programme. Reporting to the Head of Communications, you will lead consultation, strategic communications and engagement activity that promotes key highways, transport and infrastructure proj

Position Title: Pension Officer Location: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow) Employer: Pertemps Recruitment Partnership, representing the London Borough of Harrow Contract Type: Temporary - Initial 3-month assignment, with potential for extension Working Pattern: Hybrid (2-3 days office attendance) Pay Rate: £18.22 per hour PAYE Pertemps Recruitment, in partnership with the London Borough of Harrow, is seeking a highly organised and proactive Pension Officer to join the Payroll Services team. Main Responsibilities: Deliver a comprehensive Teachers' and NHS Pensions Administration service for Harrow employees. Ensure pensions services meet statutory regulations and service standards. Provide specialist advice and resolve pensionable service errors. Complete statutory reporting to regulators and schemes. Contribute to a customer-focused HR service aligned with council policies and legislation. Key Requirements: Experience in pensions administration within a large organisation. Strong knowledge of Teachers' Pension Scheme, LGPS and related regulations. Ability to develop policies, procedures, and practices. Excellent ICT skills and familiarity with specialist systems. Strong communication skills to explain complex information clearly. Proven ability to manage staff, budgets, and resources. Effective problem-solving, time management, and adaptability under pressure. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting cifas.org.uk/fpn TPBN1_UKTJ

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

A leading education recruitment agency in Harrow is looking for a Senior Compliance Officer and Administration. Strong communication skills and experience with education resourcing are essential.

Better places, thriving communities.Detainee Custody Officer – Heathrow DCO Airport Based.DCO: Salary £32,635 based on 42 hours per week.We're looking for respectful, caring, and resilient individuals to join our team.Strong communication and interpersonal skills.A calm and non-judgemental approa

A leading education institution based in the UK is seeking a Senior Governance Officer to manage corporate governance delivery. You will be expected to possess excellent understanding of higher education governance, alongside strong communication and organisational skills.

The Membership Development Officer will support the organization's growth through lead generation, communication, and managing the membership pipeline.

The Membership Engagement Officer will support the organization's growth through communication and engagement.

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Environmental Health Officer / Enforcement Officer We are currently seeking an experienced Environmental Health Officer / Enforcement Officer to join our Health & Safety Enforcement Team This is an excellent opportunity for a qualified professional with current health & safety enforcement experience to manage a varied caseload of proactive and reactive enforcement work. Location: Wembley, London Hours: 36 hours per week Working Pattern: Hybrid with flexible and remote working available Rate: Negotiable Key Responsibilities Manage a diverse caseload of health & safety enforcement work. Undertake proactive inspections and reactive investigations. Investigate health & safety complaints and RIDDOR notifications. Take appropriate enforcement action in line with current legislation. Ensure compliance with relevant health & safety laws and guidance. Essential Requirements Current experience in health & safety enforcement. A recognised professional qualification to undertake health & safety interventions, such as: Diploma, BSc or MSc in Environmental Health NEBOSH qualification Registration with the CIEH. Strong working knowledge of health & safety legislation. Experience investigating health & safety complaints, RIDDOR notifications and enforcement action. Excellent communication, organisational and case management skills. If you are an experienced Environmental Health professional looking for a flexible hybrid opportunity within a busy enforcement team, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Licensing & Enforcement Processing Officer Location: Wembley, Middlesex, HA9 and Hybrid working with 3 days a week in office Pay Rate: £18.65 per hour PAYE Contract: Temporary – Up to 6 Months We are recruiting on behalf of our client for five temporary Licensing & Enforcement Processing Officers to support the Licensing Service during a critical period of change. They are currently managing a backlog of approximately 1,600 licence applications that must be processed ahead of a major system migration. This is an excellent opportunity to join a busy, supportive team and play a key role in ensuring applications are processed accurately and efficiently. Key Responsibilities Process a high volume of licence applications in line with council procedures and service standards. Review applications for completeness and accuracy, requesting additional information where Maintain accurate records and update internal systems. Respond to enquiries from applicants and stakeholders in a professional and timely manner. Support the Licensing team with a range of administrative and processing duties as required. Ensure all work is completed within agreed timescales while maintaining a high level of accuracy. About You Previous experience in administration, processing, or a similar office-based role. Strong attention to detail and excellent organisational skills. Ability to manage a busy workload and meet deadlines. Confident using Microsoft Office and database systems. Excellent written and verbal communication skills. Experience within licensing or local government is desirable but not essential. If you're an organised and detail-focused administrator looking for your next opportunity, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Job Title: Health & Safety ISO Officer Department: Compliance Reporting to: Health and Safety ISO Manager Location: Home-based, covering sites across the M25 area, including Central and Greater London Contract type: Permanent Hours: 40 hours per week, Monday to Friday (8:30am – 5:00pm) Salary: £34,000 per annum About the Role Our client is a housing provider seeking a Health and Safety ISO Officer to support its Risk and Compliance function. Reporting to the Health and Safety ISO Manager, you will help ensure regulatory compliance by assessing and reviewing company regulatory policy requirements, identifying risks and process improvements, conducting internal audits, supporting ISO audit preparation, and promoting a positive health and safety culture. You will also monitor health and safety systems to ensure they are effectively implemented and that the organisation meets its statutory obligations. Key Responsibilities • Monitor the correct application of health and safety policies, procedures and processes across a designated area., • Conduct desktop and on-site audits of company locations and suppliers, carrying out inspections and risk assessments, and reporting findings and recommendations to the Health and Safety Manager., • Provide advice and guidance on the application and interpretation of health and safety legislation, company policies and best practice., • Support ISO compliance activities, internal audits, external audit preparation and the review of internal systems., • Investigate incidents and near misses, carrying out root cause analysis and recommending corrective actions., • Produce health and safety reports, compliance data and management information., • Work collaboratively with internal teams to support compliance, continuous improvement and effective health and safety practices. Key Skills & Experience • Experience in a health and safety role, with exposure to compliance monitoring, audits or inspections., • Good knowledge of health and safety legislation, regulations and best practice., • Experience carrying out risk assessments and identifying areas for improvement., • Ability to investigate incidents and recommend effective corrective actions., • Understanding of ISO management systems and audit processes., • Strong reporting, analytical and communication skills., • Ability to work independently and collaborate with stakeholders at all levels., • Full UK driving licence and access to a vehicle, with willingness to travel to sites as required. Benefits • 25 days annual leave plus bank holidays, • Health membership with cashback on health services and retail/fitness discounts, • Life cover, • 4% employer and 4% employee pension contribution, • Laptop, phone, and equipment provided as required, • Employee Assistance Programme (EAP), • Employee referral scheme Additional Information The successful candidate will be required to undergo a satisfactory DBS check relevant to the requirements of the role. Please ensure you meet the essential experience requirements before applying. For more information about the role, please contact Kerrie Collett on (phone number removed) or submit your application today

Job Title: Technical Repairs Support Officer Location: Ealing, West London, W5 2HL - Full Time Office Based Hourly rate: £22.02 PAYE / £28.71 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 9am-5pm, 35 hours ASAP Start About the Role We are seeking an experienced Technical Repairs Support Officer to provide a technically informed and customer-focused service for residents reporting housing repairs. You will use your repairs diagnostic knowledge to accurately identify issues, raise and allocate repair jobs, liaise with contractors, and ensure repairs are progressed efficiently from initial contact through to completion. This is a fantastic opportunity for someone with a background in social housing repairs and contact centre operations, who can combine excellent customer service skills with strong technical knowledge. Key Responsibilities Diagnose and assess housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to the appropriate contractors or technical teams. Monitor repair progress and support the management of work in progress. Manage and reconcile variation orders and maintain accurate records. Communicate clearly with residents, providing updates and explanations throughout the repair process. Support complaint resolution and deliver excellent customer service. Work collaboratively with surveyors, contractors and internal stakeholders to achieve positive outcomes for residents. Essential Skills & Experience ✅ Contact Centre experience ✅ Social Housing Repairs Diagnostics experience ✅ Strong customer service and communication skills ✅ Experience diagnosing repairs and allocating works orders ✅ Ability to explain technical information in a clear and accessible way ✅ Strong problem-solving skills and attention to detail ✅ Experience using housing management, repairs or telephony systems ✅ Ability to manage multiple priorities in a fast-paced environment What We're Looking For The ideal candidate will have previous experience within a social housing repairs environment and be confident handling resident enquiries, diagnosing repair issues, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

School Welfare Officer Ealing, West London Start Date: September 2026 ⏳ Temp to Permanent Opportunity We are seeking a dedicated and compassionate School Welfare Officer to join a welcoming and inclusive school in Ealing, West London from September. This is an excellent opportunity for an experienced welfare professional looking for a temp-to-permanent position within a supportive school environment. As the School Welfare Officer, you will play a vital role in supporting the health, wellbeing and welfare of pupils, ensuring they receive appropriate care throughout the school day. Key Responsibilities Provide first aid treatment and care for pupils, staff and visitors. Manage and maintain medical records and accident reports. Administer medication in line with school policies. Monitor pupils with medical conditions and liaise with parents, carers and external agencies where required. Support attendance and pupil wellbeing initiatives. Maintain medical supplies and ensure first aid equipment is fully stocked. Promote safeguarding, health and wellbeing across the school community. Provide a calm, caring and professional presence for pupils requiring support.Requirements Current First Aid at Work qualification (essential). Previous experience working in a school, healthcare, welfare or pastoral setting. Strong communication and organisational skills. Ability to remain calm under pressure and manage sensitive situations professionally. Good record-keeping and administration skills. A genuine passion for supporting children and young people's wellbeing. Knowledge of safeguarding procedures is desirable.What's on Offer? Temp-to-permanent opportunity with long-term career prospects. Supportive and welcoming school leadership team. Opportunity to make a real difference to pupils' wellbeing. Convenient West London location with good transport links. Competitive rates of pay.If you are a qualified First Aider with a caring and proactive approach, we would love to hear from you. Apply today to be considered for this September start in Ealing, West London

Job Title: Records Officer Location: Ealing (Hybrid working, 3 days office / 2 remote, after training) Hourly rate £19.46 PAYE / £25.34 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough. What You'll Be Doing: Maintain and improve electronic and paper records systems across Children's Services. Ensure compliance with GDPR and retention policies. Coordinate Access to Records requests and liaise with internal teams and external agencies. Support data quality and integrity on the MOSAIC system. Provide reports and insights to senior managers and contribute to statutory returns. Lead on archiving, scanning, and retrieval of sensitive records. Champion a culture of excellent information and records management.What We're Looking For: Strong administrative experience in a fast-paced environment. Experience using the MOSAIC system. Excellent organisational skills and attention to detail. Ability to manage competing deadlines and prioritise effectively. Knowledge of data protection legislation and confidentiality protocols. Strong communication skills and a collaborative approach. Confidence in supporting colleagues and improving data processes.Desirable Skills: Experience in Children's Services or a similar setting. Experience using MOSAIC (desirable) Ability to analyse and improve current systems and workflows. Familiarity with Freedom of Information and Subject Access Requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity

Education Programme Lead - QTS Required (Named QTS Lead) Contract Type: Full-Time, Permanent Location: Hybrid / London Start Date: August Salary: £40,000 Are you a QTS-qualified teacher with strong experience supporting pupils with SEND, SEMH or complex barriers to learning? Are you ready to step away from a traditional classroom role and use your teaching expertise to design, oversee and improve bespoke education programmes for vulnerable learners? This is a brilliant opportunity for an experienced teacher, SENCO, inclusion lead, alternative provision specialist or education programme lead who wants to make a real difference to children and young people who need education to look a little different. A growing education organisation is looking for a Named QTS Lead to join its Education Delivery team. The organisation provides 1:1 tuition and mentoring for children and young people who are temporarily outside mainstream education, at risk of disengagement, or in need of specialist support to access learning. This is not a standard teaching role. You will not be delivering lessons every day. Instead, you will be the named education professional responsible for overseeing each learner’s programme from referral through to exit, making sure provision is carefully planned, professionally managed and genuinely responsive to the learner’s needs. About the Role As a Named QTS Lead, you will hold a varied caseload of learners, many of whom may have SEND, SEMH, social care involvement, complex needs or disrupted educational histories. You will assess referrals, review available information, speak with families and professionals, and help design bespoke education programmes that meet each learner’s needs. This may include thinking about hours, tutor profile, learning environment, risk, engagement, reintegration and next steps. You will act as the education lead for each learner, maintaining strong relationships with families, commissioners, tutors, mentors and wider professional networks. You will attend and contribute to meetings such as TACs, CINs, Annual Reviews, EHCP reviews and other multi-agency discussions where appropriate. You will also support and guide tutors and mentors, reviewing progress, moderating reports and making sure programmes remain purposeful, safe and focused on outcomes. What You’ll Be Doing You will assess new learner referrals and identify key needs, risks, strengths and barriers to learning. You will design bespoke education programme structures, including recommendations around hours, tutor/mentor profile, learning approach, venue and risk mitigation. You will oversee learner progress, engagement, reporting and reintegration planning. You will work closely with tutors and mentors, offering guidance, feedback and professional support. You will build positive, professional relationships with parents, carers, commissioners, schools, local authorities and external professionals. You will attend and contribute to multi-agency meetings as the named education professional. You will manage difficult conversations calmly and professionally, always keeping the learner’s best interests at the centre. You will ensure safeguarding concerns are acted on promptly and escalated correctly. You will keep accurate records, monitor programme documentation and ensure information is up to date across systems. Who This Role Would Suit This role would suit someone who has worked as a: Qualified Teacher SENCO or Assistant SENCO Inclusion Lead Alternative Provision Teacher SEND Teacher SEMH Teacher Pastoral or Behaviour Lead Education Programme Lead Virtual School / LA Education Officer Tutor Provision LeadYou may currently be working in a school, alternative provision, SEND setting, tuition service, local authority education team or specialist education organisation. The most important thing is that you have QTS, strong professional judgement, excellent communication skills and a genuine commitment to improving outcomes for vulnerable learners. What We’re Looking For You must have Qualified Teacher Status. You will have experience working with children or young people with SEND, SEMH, complex needs, social care involvement or barriers to accessing education. You will be confident assessing learner needs, planning support and adapting provision when circumstances change. You will be able to build strong relationships with families, commissioners, educators and wider professional networks. You will be calm, professional and confident when managing difficult conversations. You will have strong safeguarding awareness and be willing to act as a Deputy Designated Safeguarding Lead, with training provided. You will be highly organised and able to manage a large, varied caseload independently. You will be comfortable working with documentation, learner records, reports, risk assessments and programme information. Above all, you will care deeply about helping children and young people access education in a way that works for them. Why Apply? This is a role with real purpose. You will be joining a growing, values-led education organisation that works with some of the most vulnerable young people in the country. You will have the chance to use your teaching expertise in a different way, shaping provision, guiding tutors, supporting families and helping learners move towards positive next steps. If you are a QTS-qualified education professional who is passionate about SEND, inclusion and alternative pathways into learning, this could be an excellent next step. Apply today If this sounds like the right role for you, please send your CV to Billy @ Create Education and we will be in touch to discuss the opportunity in more detail. Create Education and our partners are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to relevant safeguarding checks, including an enhanced DBS check, references and right to work checks. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Resident Liaison Officer (RLO) Location: Hillingdon Salary: Up to £36,000 + Car Allowance Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering SHDF (Social Housing Decarbonisation Fund) works across Hillingdon. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while energy efficiency improvements are carried out to occupied properties. Key Responsibilities Act as the primary point of contact for residents throughout the SHDF programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules, access requirements and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption during works. Support vulnerable residents and ensure individual needs are considered throughout the programme. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident satisfaction and ongoing issues. Deliver a consistently high standard of customer service throughout the project. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience working on SHDF, retrofit, decarbonisation, planned maintenance or other social housing projects is highly desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Pastoral and Attendance Officer - Secondary School - Ruislip - September 2026 Start - Full-Time Are you passionate about supporting young people and helping them overcome barriers to education? Do you have excellent communication skills and the ability to build strong relationships with students, families, and staff while promoting student wellbeing and attendance? Tradewind Recruitment is working in partnership with a welcoming and supportive secondary school in Ruislip seeking to appoint an enthusiastic, compassionate, and organised Pastoral and Attendance Officer from September 2026. This full-time role is ideal for someone with experience in pastoral care, attendance, student welfare, or school administration who is committed to helping students thrive both academically and personally. This is an excellent opportunity to become part of a dedicated pastoral team, supporting students' wellbeing, attendance, behaviour, and personal development while making a lasting impact on their educational journey. The Role As a Pastoral and Attendance Officer, you will work closely with Heads of Year, safeguarding staff, senior leaders, students, families, and external agencies to provide pastoral support, improve attendance, and remove barriers to learning. Your day-to-day responsibilities will include: Monitoring daily attendance and punctuality across the school. Following up unexplained absences and maintaining accurate attendance records. Identifying attendance trends, persistent absence, and students requiring additional support. Building positive relationships with students and providing pastoral support to promote wellbeing, engagement, and positive behaviour. Supporting students experiencing social, emotional, behavioural, or attendance-related challenges. Liaising with parents/carers regarding attendance, wellbeing, behaviour, and pastoral concerns. Working collaboratively with Heads of Year, safeguarding staff, SEND teams, and external agencies to support vulnerable students. Supporting attendance meetings, intervention plans, reintegration programmes, and pastoral strategies. Maintaining accurate records using school systems such as SIMS, Arbor, or Bromcom. Producing attendance and pastoral reports for senior leaders. Supporting behaviour monitoring, restorative conversations, and student interventions where appropriate. Ensuring all work is completed in line with safeguarding, confidentiality, and GDPR requirements. Who the School is Looking For The school is keen to hear from candidates who are passionate about supporting young people and making a meaningful difference to their educational experience. You should have: Previous experience working with children or young people within a secondary school setting. Experience within an attendance role. Experience using MIS systems such as SIMS, Arbor, or Bromcom. Excellent communication and interpersonal skills. Confidence communicating professionally with parents/carers, students, staff, and external agencies. Strong organisational skills with excellent attention to detail. The ability to manage sensitive information with discretion and confidentiality. A proactive, calm, and solution-focused approach. The ability to build positive, trusting relationships with young people. Good IT skills, including confidence using databases and school management systems. Knowledge of safeguarding procedures, attendance legislation, and pastoral support is desirable. Why Apply? Join a supportive and inclusive secondary school in Ruislip. Make a genuine difference to students' wellbeing, attendance, behaviour, and educational outcomes. Work alongside an experienced pastoral, safeguarding, and senior leadership team. Gain valuable experience in pastoral care, attendance, safeguarding, and student support. Build meaningful relationships with students, families, and education professionals. Full-time, term-time role starting September 2026. Excellent opportunity for long-term progression within pastoral care, safeguarding, or wider education. How to Apply If you are passionate about supporting young people and would like to play a key role in improving attendance, wellbeing, and student success within a secondary school environment, this could be the perfect opportunity for you. For more information, please contact Elizabeth Topley at or call (phone number removed) (option 3)