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STUDENT SERVICES - Pastoral, Welfare and Behaviour Officer \n \n\n • Full-time, term-time-only role\n, • Working hours: 8am-4pm\n, • Supportive secondary school pastoral team\n, • Excellent transport links via the Central Line\n, • Previous safeguarding experience essential\n\n \n Reeson Education are recruiting a Pastoral, Welfare and Behaviour Officer to join the Student Services at an Outstanding secondary school in Redbridge. This is an opportunity to support young people, help resolve difficulties and keep pupils engaged in school life. \n \n As a Pastoral, Welfare and Behaviour Officer, you will work closely with the internal team, the schools' students, families and staff, combining practical welfare support with clear expectations around behaviour. \n \n ABOUT THE PASTORAL, WELFARE AND BEHAVIOUR OFFICER ROLE \n \n\n • Provide day-to-day pastoral support and respond to safeguarding concerns.\n, • Help pupils manage their behaviour and overcome barriers to learning.\n, • Coordinate support plans and monitor progress.\n, • Maintain records and liaise with families and external professionals.\n, • Support exclusion administration, reintegration meetings and Reflection Room arrangements.\n\n \n THE SUCCESSFUL PASTORAL, WELFARE AND BEHAVIOUR OFFICER WILL HAVE \n \n\n • Relevant safeguarding and student welfare experience.\n, • A calm, consistent approach to challenging behaviour.\n, • The confidence to build trust while maintaining boundaries.\n, • Strong communication, organisation and record-keeping skills.\n, • Familiarity with Bromcom Software.\n\n \n APPLY NOW \n \n To apply for this Pastoral, Welfare and Behaviour Officer position, send your CV to Wayne at Reeson Education: \n \n Reeson Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. \n Reeson Education: \n Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. \n We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. \n At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. \n Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. \n Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%

Turnaround Family Worker Location: Station Road Centre, Barkingside, Ilford Contract: Agency / Interim – Maternity Cover Hours: 36 hours per week Service: Youth Justice & Targeted Prevention The London Borough of Redbridge is seeking an experienced and passionate Turnaround Family Worker to join its Youth Justice & Targeted Prevention Service on a temporary maternity cover basis. This is an opportunity to work directly with children, young people and families experiencing complex challenges, providing intensive support and interventions to prevent offending, reduce anti-social behaviour and achieve positive, sustainable outcomes. Key Responsibilities Undertake holistic family assessments and identify support needs. Develop and deliver tailored intervention and support plans. Deliver parenting interventions on a one-to-one, family and group basis. Act as the Responsible Officer for Parenting Orders. Provide practical and emotional support to children, young people and families. Work with social care, education, health, police, probation and community partners. Identify safeguarding concerns and take appropriate action. Promote resilience, independence and positive behavioural change. Maintain accurate case records and contribute to Youth Justice assessments and planning. Undertake direct work across homes, schools, community and youth justice settings. About You You will have significant experience working with children, young people and families, ideally within youth justice, targeted prevention or a similar setting. You will have: NVQ Level 3 or equivalent in Social Care, Counselling, Youth Work or a related field. Experience undertaking family assessments and delivering interventions. Knowledge of child development, challenging behaviour and family dynamics. Experience working within a multi-agency environment. Strong communication, relationship-building and case-recording skills. Knowledge of Parenting Orders and youth justice interventions. A commitment to safeguarding, equality and anti-discriminatory practice. Full UK driving licence. Desirable: Experience with evidence-based parenting programmes such as Triple P or Strengthening Families, alongside knowledge of restorative and trauma-informed approaches. Enhanced DBS clearance is required. Flexible working, including evenings and occasional weekends, may be required. Mandatory: Must have a UK Passport or a Full Right to Work in the UK Apply now to join Redbridge’s Youth Justice & Targeted Prevention Service and help children, young people and families build resilience and achieve positive futures. For more information, contact Natasha Haddon

Interim SEND Tribunal Officer Day Rate: £400 per day Contract: Interim Location: Fully Remote We are looking for an experienced SEND Tribunal Officer to join a Local Authority on an interim basis, working fully remotely. Key Responsibilities Tribunal Case Management: Coordinate responses to SEND tribunal appeals, including preparing legal documentation, gathering evidence and representing the Local Authority at hearings. Mediation Coordination: Arrange and support mediation meetings between families and the Local Authority, aiming to resolve disagreements without formal legal proceedings. Legal Compliance: Ensure all actions and responses comply with the SEND Code of Practice, tribunal procedures and statutory timelines. Stakeholder Liaison: Work closely with parents/carers, legal representatives, schools and internal teams to manage disputes sensitively and professionally. Advice and Guidance: Provide expert advice to colleagues on tribunal and mediation processes, supporting consistent and lawful decision-making. Record Keeping and Reporting: Maintain accurate records of cases, outcomes and learning points, contributing to service improvement and accountability. Key Skills & Experience Strong understanding of SEND legislation and tribunal procedures. Previous experience managing SEND tribunal appeals and mediation. Excellent written and verbal communication skills. Ability to manage complex and sensitive cases professionally. Skilled in negotiation, conflict resolution and advocacy. Excellent attention to detail and ability to work under pressure. Strong understanding of statutory deadlines and compliance requirements. Ability to work independently and manage a busy caseload remotely. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. As a Resident Liaison Officer supporting our program, you will be a visible, approachable and reliable point of contact for residents throughout improvement works to their homes. From the first introduction through to completion and aftercare, you will explain what residents can expect, coordinate appointments and keep them informed as works progress. Working closely with site teams, subcontractors and the client, you will help resolve concerns and ensure commitments to residents are followed through. This is a varied, hands‑on role combining home visits, time on site and administration. You will help deliver a positive resident experience while supporting the smooth delivery of works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings. Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change. Complete resident profiles and relevant pre‑start records, including property‑condition photographs where required and with appropriate consent. Understand residents' individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures. Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress. Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries. Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood. Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions. Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up. Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service. Follow health and safety and lone‑working procedures, use required equipment and report unsafe conditions promptly., • You will bring: Clear, confident verbal and written communication, with the ability to explain information in plain English. Empathy, patience and respect for people from different backgrounds and with different needs. Confidence in managing sensitive conversations and expectations calmly and professionally. Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments., • A practical approach to problem-solving and the judgement to recognise when support or escalation is needed. Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile. Discretion when handling personal and sensitive information. The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people's homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. A competitive salary and benefits package. Opportunities for career development and progression. A varied role where you can make a practical difference to residents and their communities. #J-18808-Ljbffr

Rent Accounting Officer - Salary - Grade 6 - £39,276-£42,771pa Are you passionate about delivering excellent customer service and ensuring residents receive a fair, efficient, and supportive rent management experience? We're looking for a proactive Rent Accounts Officer to join our Income Services team. This is a fantastic opportunity to play a key role in managing housing income, supporting residents, and contributing to the financial wellbeing of our community. • Delivering a high-quality rent accounting service, ensuring accurate posting of rental income and resolving allocation queries., • Managing direct debits for both rented and leasehold accounts, and supporting residents to move to automated payment methods., • Working closely with Arrears Prevention & Recovery Officers to identify residents at risk and provide early support., • Processing refunds, credit transfers, and insurance payments, while monitoring for potential money laundering concerns., • Collaborating across teams to ensure rent accounts are set up, maintained, and closed correctly., • Supporting performance monitoring and contributing to service improvements through data analysis and resident feedback., • A customer-focused mindset with excellent communication skills., • Strong attention to detail and confidence working with financial data., • Ability to manage competing priorities and work flexibly across the housing directorate., • A commitment to continuous improvement and delivering value for money., • Awareness of safeguarding, equality, and data protection responsibilities. At Havering, we're committed to supporting our residents and empowering our staff. As part of our team, you'll benefit from: • Competitive Salary, • Excellent Local Government Pension Scheme, • Flexible Working Options including hybrid arrangements, • Generous Annual Leave with the option to buy additional days, • Professional Development with a commitment to 10 days of learning annually, • Health & Wellbeing Support including mental health resources, • Inclusive Culture guided by our ICARE values: Integrity, Creativity, Ambition, Respect, Everyone Havering is one of London's most diverse and exciting boroughs, combining a vibrant local economy with some of the capital's greenest spaces. With excellent transport links, thriving town centres, and strong community networks, Havering offers a fantastic quality of life - whether you are commuting into the city or enjoying the borough's cultural and recreational opportunities closer to home. As a council, we are ambitious, forward-looking, and committed to delivering high-quality services that make a real difference to our residents. We embrace digital innovation, modernisation, and new ways of working to meet the challenges of a rapidly changing world. Guided by our ICARE values, we foster an inclusive and supportive culture where colleagues are encouraged to think differently, bring fresh ideas, and grow their careers. With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council. • We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering., • The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. #J-18808-Ljbffr

Permanent - Full time Location: Station Road, Barkingside IG6 1NB An exciting opportunity has arisen for an experienced Youth Justice Officer to join the Redbridge team. In this role, you will not only demonstrate sound knowledge of Asset Plus and Prevention & Diversion assessments but also bring a strong commitmentto relational work—building trusting, meaningful relationships with children, young people and their families to support positive outcomes and lasting change. You will play a key role in developing and implementing effective solutions to youth crime, including working with children living away from home; providing courts robust alternatives to custody, where possible; children & young people leaving custody, serious youth violence and children who have contextual safeguarding concerns. To thrive in this position, you will need: • Outstanding communication and assessment and report writing abilities, enabling you to design and implement targeted, bespoke intervention plans using the most appropriate resources, with a relational approach at their core., • A working knowledge of research and best practice relating to Contextual Safeguarding, Desistance Theory, Trauma-Informed Practice, and the drivers of disproportionality within youth justice., • Solid understanding of court processes and case management, ensuring accurate and up-to-date records in line with both national and local standards., • Excellent organisational skills to manage complex and challenging work, meeting tight deadlines effectively., • The ability to work both independently and collaboratively as part of a dynamic multi-agency team., • A flexible approach, with the willingness to undertake some evening and weekend work as required. At Redbridge, we are passionate about supporting our staff to develop professionally. We offer regular supervision with line managers, a range of professional development opportunities, and a supportive environment in which to grow your skills and advance your career. We would love to hear from you. Redbridge is committed to making safer recruitment decisions and to preventing unsuitable people from working with vulnerable groups, including children. As such some posts may be subject to a check with the Disclosure and Barring Service. References may also be taken up prior to interview. Embracing diversity and promoting equalities for all. All short-listed applicants will need to demonstrate proof of right to work in the UK. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief. #J-18808-Ljbffr

When one of our team members joinedSV Caresix months ago, they quickly realised this wasn’t like other organisations they’d worked for. What stood out first was thegenuine level of support. From access to a dedicatedWelfare and Development Officer to approachable, hands‑on senior leaders, SV Care puts staff wellbeing and growth at the heart of everything it does. The Responsible Individual regularly visits the homes, offers guidance, and remains consistently available — creating a culture where staff feel supported, not isolated. Even early on, meaningful conversations about development and progression take place. At SV Care, growth isn’t delayed — it’s encouraged. We have afantastic opportunityto joinSV Care Services Ltdas aRegistered Manager to manage a home in Romford. As a Registered Manager, you’ll be at the heart of a home that prioritisesemotional security, development, and personalised care. You’ll bring passion, purpose, and structure—leading a dedicated team that delivers excellence in care, promotes independence, and helps every child reach their full potential. • Oversee the full operational managementof the home in line with the Children’s Homes Regulations and Ofsted standards, • Lead oncare planning, safeguarding, staffing, quality assurance, and home development, • Ensure the children receivehigh‑quality, person‑centred caretailored to their individual needs and developmental goals, • Build a positive, professional culture—mentoring, motivating, and developing staffto deliver consistent, trauma‑informed care, • Act as a strong advocate for the young people and represent the service in professional networks, regulatory inspections, and multi‑agency settings, • Take responsibility for thehome’s financial and administrative performance, ensuring sustainability and growth We’re seeking astrong, experienced leaderwho is committed to making a difference in the lives of children with emotional and behavioural difficulties. • Experience managing a children’s residential home, preferably for those with emotional and behavioural difficulties or complex needs, • Demonstrated ability to manage compliance, inspections, and quality standards in line with Ofsted, • Proven experience in managing staff teams and supporting their development, • Confident in safeguarding, care planning, and working with multi‑agency professionals, • Budgeting, rota management, and risk management experience, • Excellent organisational, communication and leadership skills, • CurrentLevel 5 Diploma in Leadership and Management for Residential Childcare(or working toward), • Proficient with digital care systems and Microsoft Office Suite At SV Care Services, we believe every child deserves a childhood filled withsafety, dignity, and opportunity—no matter their background or abilities. We’re proud to create homes that empower young people to grow, learn, and prepare for independence. • Be part of a friendly, supportive HR team at the core of the organisation., • Influence people strategy and contribute to the development of staff., • Hybrid working model with flexible arrangements., • 23 days annual leave + bank holidays., • Pension with 3% employer contribution., • Annual pay review., • Employee Assistance Programme, CPD opportunities, and access to Development & Welfare Manager., • Mental Health First Aiders, team building days, Employee of the Month scheme, and company events., • Casual dress, free on‑site parking, and Cycle to Work scheme., • Refer a Friend scheme. All roles are subject to an enhanced DBS check, satisfactory references, right to work in the UK and a full safer recruitment process. Salary: £50,000.00 - £60,000.00 per year We want to ensure that we are an equal opportunities employer, in practice, which is why we want to monitor our recruitment procedures. We have separated the equal opportunities monitoring form from the application form and would be grateful if you would complete it. It will not be part of the selection/interview process. Are you entitled to work in the UK? Have you ever lived outside the UK? Do you require a work permit to work in the UK? #J-18808-Ljbffr

We are seeking a highly organised and detail-oriented Senior Data Officer to join our team. The successful candidate will be responsible for managing administrative tasks, updating spreadsheets and databases, conducting DBS (Disclosure and Barring Service) checks, processing payments, updating Power BI dashboards and ad hoc duties as required. This role requires a proactive individual with excellent communication skills and attention to detail. As a Senior Data Officer you will provide vital assistance to the Project Lead and the Families Together Hub. You will need to be a highly-organised, dynamic professional with exceptional interpersonal skills and the ability to support change management activities The post holder will be responsible for supporting the programme management activities within Children's Services and co-ordinating with Project Lead and other officers from various levels and ensure that all aspects are addressed and have considered the impact of the changes on delivering of services, staff and other internal and external stakeholders. You will need to ensure that the programme moves at a pace, escalating any issues, risks or concerns to Project Lead which achieving the set outcomes. The successful candidate will manage data and I.T systems (including Foundry) and processes relating to Families Together Hub. The Senior Data Officer will be responsible for collating and analysing both qualitative and quantitative data in support of the programme, liaising with teams across the Council, partner agencies and the UK government. As part of this role, the post holder will also monitor and report on performance, using local and national data, benchmarking against other local authorities and other agency partners. Responsible to liaise with MCHLG (Ministry of Communities, Housing and Local Government). The post holder will organise workshops, drop-in sessions, draft manager's briefings, deal with service user and staff questions and queries, conduct surveys and report progress to managers. The Senior Data Officer will be a critical role in supporting the Project Lead and Families Together Hub. The individual will represent the Families Together Hub at meetings where required. Will require to work closely with officers both internal and external and establish a strong link. Moreover, will log, manage and analyse information on the progress of the programme plan. Will require to provide and present clear, concise and accurate reports underpinned by robust data analysis to aid decision making. The Senior Data Officer will be expected to lead on key sub-projects and work streams under the supervision of the Project Lead that will be integral to the successful delivery of the programme. More broadly, the post holder will be required to provide expert advice to colleagues, making intelligent use of a wide variety of data to measure outcomes, inform decision-making and improve service delivery. #J-18808-Ljbffr

Company: Government Recruitment Service Salary: £44,447 to £51,528 a year Hours: Full-time Location: Barking Job type: Permanent Posting date: 9 Sept 2026 Closing date: 22 Sept 2026 Help shape how DWP tackles fraud and error The Department for Work and Pensions (DWP) supports around 20 million customers and plays a vital role in protecting public funds. The Integrated Risk and Intelligence Service (IRIS) sits at the heart of the department and is a national team within the Counter Fraud, Compliance and Debt directorate providing a core service as the centre of expertise for fraud and error. IRIS provides the department with a single view of fraud and error risks within the benefit system and contributes towards efficiencies, savings and tackling organised crime and modern slavery through its core delivery services. We are a multi-disciplinary team bringing together a diverse range of expertise and technology including data science, digital specialists, cyber specialists, intelligence analysts and counter fraud experts. This creates a powerful force using data and insight in innovative ways, supporting DWP to deliver our collective mission to pay the right person the right amount at the right time. We are recruiting three Senior Executive Officers (SEOs) to join the IRIS Operational Delivery Centre (ODC). These national roles sit at the heart of IRIS delivery, leading the planning and delivery of work across a network of around 15,000 operational colleagues. You will ensure the right work reaches the right teams at the right time, maximising the impact of our products and services through sound judgement, effective prioritisation and resourcing to risk. Working across IRIS, CFCD, Universal Credit, Benefit Services and wider partners, you will engage and influence senior leaders, shape delivery priorities and help integrate emerging risks, opportunities and new products into operational delivery. As an ODC Senior Executive Officer, you will: • Lead, motivate and inspire your team to deliver IRIS objectives., • Build capability and create an inclusive environment to empower and enable colleagues to thrive at all levels., • Collaborate effectively with multiple senior stakeholders, influencing direction and decision-making to capitalise on opportunities to tackle fraud and error in DWP., • Forecast, coordinate and plan delivery of products and services to operational teams throughout DWP to meet departmental fraud and error objectives., • Effectively prioritise and work at pace to lead delivery of tactical solutions to complex problems and risks., • Be a proactive member of the Senior Leadership Team, collaborating with colleagues and stakeholders to maximise effectiveness and impact., • Use your well-developed verbal and written communication skills to explain complex issues in a way that is engaging and easy to understand., • Take a proactive role in wider senior leader forums across the department., • Be a visible and accessible senior leader who cares about our people and the services we deliver., • Role model and actively demonstrate a strong commitment to self-development and the development of others. Due to the geographically dispersed nature of this team and the nature of this role, there will be regular travel across the UK and occasional overnight stays. Proud member of the Disability Confident employer scheme Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you. United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings., • Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change., • Complete resident profiles and relevant pre-start records, including property-condition photographs where required and with appropriate consent., • Understand residents’ individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures., • Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress., • Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries., • Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood., • Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions., • Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up., • Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service., • Follow health and safety and lone-working procedures, use required equipment and report unsafe conditions promptly. Previous experience as a Resident Liaison Officer or within social housing or property services would be beneficial, but it is not essential. We welcome applicants with transferable experience in customer service, community engagement or other public-facing roles. You will bring: Clear, confident verbal and written communication, with the ability to explain information in plain English. Empathy, patience and respect for people from different backgrounds and with different needs. Confidence in managing sensitive conversations and expectations calmly and professionally. Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments. A practical approach to problem-solving and the judgement to recognise when support or escalation is needed. Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile. Discretion when handling personal and sensitive information. The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people’s homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. • A competitive salary and benefits package., • Opportunities for career development and progression., • A varied role where you can make a practical difference to residents and their communities. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. Are you looking to be part of an exciting journey within an evolving business? Want to learn something new, every single day? Then you’ve come to the right place. A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression, and supports you in your personal and professional development – because together, we achieve more. Ready to take the next step in your career? #J-18808-Ljbffr

Salary: £30,000 - £34,000 per annum, depending on experience Contract: Permanent Working Pattern: Site-based across East London, with office attendance in Brentwood for meetings as required At the Net Zero Careers Accelerator (NZCA), we connect jobseekers with fully funded training and employment opportunities that support the UK's transition to a greener economy. Working alongside employers across construction, retrofit, renewable energy and sustainability, we help candidates access rewarding careers that make a real environmental impact. We are looking for a Resident Liaison Officer to support planned works across East London. The role involves working directly with residents throughout works programmes, keeping them informed, arranging access, responding to concerns and working closely with site and project teams. The ideal candidate will have previous experience in resident liaison, housing, planned maintenance, refurbishment or construction. Candidates from other customer-facing backgrounds may also be considered where they can demonstrate strong communication skills, confidence dealing with residents and the ability to manage issues independently. Covering planned works across East London. Brentwood office attendance is required for meetings, rather than on a daily basis. The role involves regular travel across the East London area. Strong resident engagement and communication skills are important. Experience in Resident Liaison, housing, planned works, refurbishment or construction is highly desirable. Candidates from other customer-facing backgrounds may be considered where they have the right transferable skills. Act as a key point of contact for residents throughout planned works. Keep residents informed about upcoming works, timescales, access requirements and potential disruption. Carry out resident visits and maintain regular communication throughout projects. Arrange access to properties for contractors and site teams. Respond to resident enquiries, concerns and complaints promptly and professionally. Build positive relationships with residents and project stakeholders. Identify and appropriately support vulnerable residents. Liaise with Site Managers, Project Managers, contractors and other stakeholders to resolve issues. Escalate issues where necessary and follow them through to resolution. Maintain accurate records of resident contact, visits, access arrangements and outstanding issues. Attend site, resident and project meetings as required. Support the smooth delivery of works by ensuring residents remain informed and engaged. Experience working in a customer-facing role involving regular communication with members of the public, customers or residents. Excellent communication and interpersonal skills. Confident dealing with enquiries, concerns and potentially difficult situations. Strong organisational skills and attention to detail. Ability to work independently and manage your own workload. Ability to build positive relationships with residents, contractors and colleagues. Willingness to travel across East London as required. Experience within social housing, housing associations or local authority environments. Experience working on planned maintenance, refurbishment, repairs, retrofit or construction projects. Experience supporting vulnerable residents. Knowledge of construction or property maintenance processes. Full UK driving licence. Site-based role covering East London. Brentwood office attendance for meetings rather than daily office working. Opportunity to develop your career within construction, housing and planned works. #J-18808-Ljbffr

We're looking for a compassionate and experienced Women's Safety Officer to join our established Spotlight Programme, supporting survivors of domestic abuse while working alongside perpetrators engaged in behaviour change. This is a rewarding frontline role where you'll provide practical and emotional support to women, helping to increase their safety, wellbeing and freedom while ensuring their voices remain central throughout the programme. Working within our Reach Out domestic abuse service, you'll use a trauma-informed approach and contribute to improving outcomes for women, children and families. What we offer: • Salary of £40,182 - £42,060 DOE, • Monday-Friday, 9am-5pm, • Flexible working arrangements, including time off in lieu for additional hours, • Ongoing specialist training, clinical supervision and professional development, • The opportunity to make a real difference in the lives of survivors of domestic abuse We're looking for someone with: • Experience supporting survivors of domestic abuse, • Knowledge of safeguarding and statutory services for vulnerable adults, children and young people, • A trauma-informed approach and excellent communication skills, • A passion for empowering survivors and improving family outcomes If you're committed to supporting survivors and creating safer futures for families, we'd love to hear from you. Morgan Hunt is an equal opportunities employer. Look Ahead Care, Support and Housing Ltd #J-18808-Ljbffr

Are you an inspiring Student Liaison Officer, with a passion for supporting learners to gain the core skills they need to thrive in work and life? Join a forward-thinking college where education changes lives. What You'll Be Doing • Reporting to the Student Liaison Manager, the Student Liaison Officer will provide a positive role model to students and promote good behaviour by engaging with students and staff and responding in a professional manner to de-escalate confrontational situations which may occur in the College from time to time., • Acting as a College ambassador at all times the Student Liaison Officer will ensure a safe, secure and welcoming learning environment for staff, students and visitors, liaising with individuals and teams within the College, agencies and community group, • You will:, • Work on a daytime and evening shift - as directed by your Student Liaison Manager, • Be an integral part of the cross-college student services and support Team monitoring student behaviour, intervening and managing behaviour when appropriate, • Monitoring the common areas of the College property to support and maintain expected behaviour., • Identify and challenge student behaviour deemed outside college expectations in a non-confrontational manner., • Undertake regular routine student liaison checks of all internal and external areas identifying students who may not be in their timetabled lessons, • Supervise students at break times, ensuring students are respectful of their surroundings, staff and of each other., • Assist all staff in encouraging the continually positive behaviour, punctuality and attendance of all students You should have: • English and Maths qualifications at level 2 or above, • Have,or be willing to take, the Designated Safeguarding Lead qualification, • Behaviour management, de-escalation and/or relevant qualification that supports student safety aims, is desireable., • Understanding of Child and Vulnerable Adult protection (Safeguarding Agenda) and the willingness to increase knowledge, • In addition, you will demonstrate:, • Excellent communication and interpersonal skills with the ability to build positive relationships with students, staff and external agencies, • Experience of providing support, advice or guidance ideally within an education, student services or customer facing environment, • Strong organisational and administrative skills with the ability to manage multiple priorities, maintain accurate records and meet deadlines, • Ability to identify and respond appropriately to student concerns, including knowing when issues should be escalated or referred to other support services, • Ability to work effectively both independently and as part of a wider team, demonstrating a flexible and proactive approach, • Commitment to delivering an inclusive, student focused service, with an understanding of confidently, equality, diversity and professional boundaries A competitive salary of £30,060 - £32,926 per annum, inclusive of London Weighting, dependent on qualifications and experience • Generous holiday and pension packages, • Ongoing CPD and strong links with industry, • Free parking and access to travel-to-work and technology assistance schemes, • The opportunity to be part of a passionate, supportive team focused on learner success #J-18808-Ljbffr

GoodPeople, on behalf of the Net Zero Careers Accelerator, seeks a Resident Liaison Officer to support planned works across East London. You will work with residents, keep them informed, arrange access and coordinate with site teams to resolve issues effectively. The role requires experience in resident liaison or related fields, excellent communication, and willingness to travel across East London with Brentwood meetings as needed. #J-18808-Ljbffr

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. As a Resident Liaison Officer supporting our program, you will be a visible, approachable and reliable point of contact for residents throughout improvement works to their homes. From the first introduction through to completion and aftercare, you will explain what residents can expect, coordinate appointments and keep them informed as works progress. Working closely with site teams, subcontractors and the client, you will help resolve concerns and ensure commitments to residents are followed through. This is a varied, hands‑on role combining home visits, time on site and administration. You will help deliver a positive resident experience while supporting the smooth delivery of works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings., • Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change., • Complete resident profiles and relevant pre‑start records, including property‑condition photographs where required and with appropriate consent., • Understand residents’ individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures., • Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress., • Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries., • Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood., • Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions., • Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up., • Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service., • Follow health and safety and lone‑working procedures, use required equipment and report unsafe conditions promptly. Previous experience as a Resident Liaison Officer or within social housing or property services would be beneficial, but it is not essential. We welcome applicants with transferable experience in customer service, community engagement or other public‑facing roles. • Clear, confident verbal and written communication, with the ability to explain information in plain English., • Empathy, patience and respect for people from different backgrounds and with different needs., • Confidence in managing sensitive conversations and expectations calmly and professionally., • Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments., • A practical approach to problem‑solving and the judgement to recognise when support or escalation is needed., • Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile., • Discretion when handling personal and sensitive information., • The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people’s homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. • A competitive salary and benefits package., • Opportunities for career development and progression., • A varied role where you can make a practical difference to residents and their communities. #J-18808-Ljbffr

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure – Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you. United Infrastructure is a leading infrastructure, construction and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining and connecting communities and critical infrastructure, creating a more sustainable and inclusive society. We are recruiting for a Resident Liaison Officer within our Social Infrastructure business. Working with social housing providers and public sector clients, we improve homes and communities through refurbishment, regeneration and building safety works. As a Resident Liaison Officer supporting our program, you will be a visible, approachable and reliable point of contact for residents throughout improvement works to their homes. From the first introduction through to completion and aftercare, you will explain what residents can expect, coordinate appointments and keep them informed as works progress. Working closely with site teams, subcontractors and the client, you will help resolve concerns and ensure commitments to residents are followed through. This is a varied, hands‑on role combining home visits, time on site and administration. You will help deliver a positive resident experience while supporting the smooth delivery of works. • Build positive relationships with residents through home visits, telephone calls, letters, newsletters and resident meetings., • Explain planned works, timescales, likely disruption and any preparation required, providing timely updates when arrangements change., • Complete resident profiles and relevant pre-start records, including property-condition photographs where required and with appropriate consent., • Understand residents’ individual circumstances, communication preferences and support needs relevant to the works, including how other household members may be affected., • Coordinate appointments with residents and delivery teams, understand barriers to access and follow up missed appointments or unsuccessful access attempts in line with agreed procedures., • Listen respectfully to enquiries, concerns and complaints, work with the relevant teams to resolve issues and keep residents updated on progress., • Recognise and report welfare or safeguarding concerns through the appropriate channels, maintaining confidentiality and professional boundaries., • Work closely with site managers, subcontractors and client representatives to ensure resident commitments and agreed support arrangements are understood., • Maintain accurate and timely records in Total Mobile and relevant trackers, including visits, communications, appointments, photographs and outstanding actions., • Support completion, handover and aftercare, ensuring residents receive relevant information and user guidance and that outstanding issues are followed up., • Encourage honest resident feedback and participation in customer satisfaction surveys, sharing opportunities to improve our service., • Follow health and safety and lone‑working procedures, use required equipment and report unsafe conditions promptly. Previous experience as a Resident Liaison Officer or within social housing or property services would be beneficial, but it is not essential. We welcome applicants with transferable experience in customer service, community engagement or other public-facing roles. You will bring: • Clear, confident verbal and written communication, with the ability to explain information in plain English., • Empathy, patience and respect for people from different backgrounds and with different needs., • Confidence in managing sensitive conversations and expectations calmly and professionally., • Strong organisational and time management skills, with the ability to prioritise workloads and follow through on commitments., • A practical approach to problem-solving and the judgement to recognise when support or escalation is needed., • Good IT skills, attention to detail and a willingness to learn systems such as Total Mobile., • Discretion when handling personal and sensitive information., • The ability to work independently while maintaining effective communication with the wider team. Above all, you will understand that we are working in people’s homes. You will care about the resident experience and take pride in doing what you say you will do. The role requires regular travel across East London and Essex. A full driving licence and access to your own vehicle are required. • A competitive salary and benefits package., • Opportunities for career development and progression., • A varied role where you can make a practical difference to residents and their communities. If you are an experienced Resident Liaison Officer or a customer service professional looking to bring your skills into property services, we would like to hear from you. Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. #J-18808-Ljbffr

As a Communication Education Outreach Officer at FCC Environment, you will play a key role in promoting environmental awareness, community engagement, and waste reduction initiatives. Produce reports, presentations, educational materials, and communications. Confident presenter with strong communica

Communication Education Outreach Officer. As a Communication Education Outreach Officer at FCC Environment, you will play a key role in promoting environmental awareness, community engagement, and waste reduction initiatives. Confident presenter with strong communication skills.

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The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Senior Support Worker.The National Autistic Society helps create a wor

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