Client services manager jobs in HornchurchCreate job alerts

Job Title: Booking Agent – Athlete Recovery & Wellness (Mobile Services) Freelance or Part-Time | London & Essex Region Company: Renaissance Wellbeing Clinic (Romford) In partnership with Aligned Rep Agency About Us: At Renaissance Wellbeing Clinic, we believe peak performance begins with powerful recovery. For over 10 years, we’ve supported elite and amateur athletes with tailored treatments that include sports massage, deep tissue therapy, and Reiki energy healing. Now, in collaboration with Aligned Rep Agency, we’re expanding our reach through mobile services—and we’re looking for a passionate, organised Booking Agent to help us connect with athletes, coaches, and sports organisations across London and the South East. Role Overview: As a Booking Agent, you will represent and promote our mobile athlete recovery services to the sports community. You’ll be responsible for sourcing new clients, building strong relationships, managing bookings, and ensuring athletes receive world-class wellness support wherever they train or compete. Key Responsibilities: • Source and secure bookings with athletes, sports clubs, personal trainers, and managers • Represent Renaissance Wellbeing Clinic’s recovery services professionally across events, gyms, and social platforms • Manage scheduling, locations, and therapist coordination for mobile appointments • Educate clients about the benefits of sports massage and Reiki therapy • Maintain a growing contact database of athletes and industry leads • Assist in creating promo content (with our media team) to showcase athlete recovery services • Act as a liaison between the clinic, therapists, and the client to ensure smooth service delivery Ideal Candidate Will Have: • Experience in sports booking, talent management, wellness coordination, or personal assistant roles • A strong network within the sports, fitness, or wellness industry • Excellent communication and negotiation skills • Confidence approaching and pitching to athletes and coaches • Good time management and ability to handle logistics • A passion for performance, recovery, and holistic wellbeing • Bonus: understanding of Reiki, massage therapy, or athlete conditioning • Compensation: • Commission-based (varies depending on experience and reach) • Incentives for high-volume bookings and client retention • Flexible hours, remote work, and access to exclusive events To Apply: Email your CV or a short video introduction Subject Line: Booking Agent – Athlete Recovery

Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner. • Respond to client queries and requests promptly and effectively. • Maintain regular communication with security personnel deployed on-site. • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: - discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; - establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; - collates and interprets findings of market research and presents results to clients; - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; - briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. - Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. - Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines. - Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. - Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: - An interest in working and growing a career within a marketing agency. - The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. - Great organisational skills with excellent attention to detail and ability to follow processes. - A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. - Exceptional communication and relationship skills for managing ke stakeholders. - Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK - Demonstrate excellent knowledge of various marketing tactics. - Excellent negotiation and sales skills - A result-driven and organized individual. - Excellent oral and written communication skills. - Proficiency in Microsoft Office Tools. - Outstanding project management skills. - Demonstrate excellent leadership skills. - Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.

Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London

Job description Morgan Hill Solicitors is a leading law firm renowned for delivering exceptional legal services to a diverse range of clients. As part of our continued growth strategy, we are seeking an ambitious and results-driven Business Development Executive to join our team. This is an exciting opportunity to play a pivotal role in shaping our business development initiatives and expanding our client base across new and existing markets. Key Responsibilities Develop and implement effective business development strategies to attract and retain clients in diverse markets. Conduct detailed market research and analysis to identify emerging opportunities, client needs and competitive trends. Collaborate with senior management to align business methods, service offerings and client engagement strategies with organisational objectives. Advise on adjustments to service design, pricing, packaging and promotional activities to enhance market competitiveness. Lead digital marketing initiatives, including the use of social media, content marketing and online campaigns to promote the firm’s brand and services. Liaise with advertising teams to communicate client requirements, monitor campaign progress and recommend refinements to maximise impact. Build and maintain strong relationships with potential and existing clients, ensuring a high level of satisfaction and engagement. Required Skills and Experience 10 years’ experience in a relevant business development or marketing role. Middle East experience preferred but not essential. Good level of English, both written and spoken. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Proven track record in achieving growth targets. Job Types: Full-time, Permanent, Fixed term contract Contract length: 60 months Pay: £38,700.00 per year Benefits: Company pension Flexitime Sick pay UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday

Liftout are currently looking for Escalator Installation & decommissioning engineers to be able to install & decommission escalators across London & nationwide.As a Qualified Escalator Engineer you will required to: Install & decommission escalators, service and repair, as part of a highly skilled/qualified team. Be able to install & build escalators to manufacturers standard, from arrival of the escalator to fully commissioned and in service. Be able to service and repair escalators. Work alongside a qualified escalator tester, thus gaining even further experience within escalator installations. Work to all our current Health & Safety guidelines & adhere to our company policies. Be able to communicate in a professional manner with clients & colleagues. Required Experience: Previous experience within the escalator industry (installation, service, repair & modernisation). Minimum EOR204 NVQ Level 3 qualification (or equivalent) Hard working, Reliable, Loyal & Flexible. Be willing to work away & night work (occasional). Salary & Benefits:* Basic salary and travelling time. Monthly bonus. Christmas bonus. Weekend bonus available when a full weekend or 2 weekend days within the month have been worked. Overtime, night rate and away allowances to increase your earnings. 20 days holiday + Bank holidays. (5 years service, extra 5 days holiday). Additional courses ranging from Slinger / Signaller to Lift Supervisor to gaining an NVQ within the use of a Forklift.

Job Overview We are seeking two talented and passionate Hair Stylists to join our dynamic salon team. As a Hair Stylist, you will play a key role in delivering high-quality hair services, helping clients feel confident, cared for, and satisfied with their experience. This is an employed, part-time role (2 set days per week), with additional hours required for holiday and sickness cover during busy times. The ideal candidates will be experienced, professional, and friendly, with a natural ability to connect with clients and confidently recommend treatments or products that suit their needs. ⸻ Responsibilities • Provide a full range of hair services, including cutting, colouring, and styling • Carry out thorough client consultations to understand preferences and recommend suitable styles or treatments • Upsell products and additional services to enhance the client experience and contribute to salon revenue • Maintain a clean, tidy, and hygienic workstation, ensuring all tools are sanitised and in good working condition • Support front desk tasks such as managing appointments and updating client records when needed • Stay up to date with the latest trends and techniques in hair styling • Contribute positively to a professional and supportive salon atmosphere ⸻ Experience & Skills • NVQ Level 2 or 3 in Hairdressing (or equivalent qualification) • Previous experience in a salon environment is preferred • Strong customer service skills and the ability to communicate effectively with clients • Confidence in upselling retail products or treatments is an advantage • Familiarity with salon procedures and team collaboration • A professional, reliable, and motivated approach to your work ⸻ What We Offer • Employed position with holiday pay and consistent hours • A friendly and professional working environment • Opportunities to learn new skills and develop your craft • Support and encouragement for continuous growth and confidence on the salon floor

Job Title: Vegetarian Chef (with Catering Experience) 🕒 Working Hours: 37.5 hours per week 💷 Salary: Competitive £39000 📝 Job Type: Full-time, Permanent About Us: Vegie Master Ilford is a fast-growing vegetarian restaurant known for its authentic, flavorful, and healthy plant-based dishes. Alongside our in-house dining, we also cater to events, functions, and community gatherings with tailored vegetarian menus. Job Description: We are seeking an experienced Vegetarian Chef to join our dynamic team. The ideal candidate must have a minimum of 3 years’ experience in preparing pure vegetarian meals and should also have experience handling catering operations (including event orders, large batch cooking, and menu planning for functions). Key Responsibilities: Prepare and cook a range of pure vegetarian dishes for daily restaurant service and catering orders Plan and execute customized menus for catering clients, including events, parties, and festivals Manage the kitchen during large-scale catering operations Ensure food consistency, taste, and quality across all meals served Maintain high standards of hygiene and food safety Monitor inventory and coordinate timely ordering for both restaurant and catering needs Coordinate with management on staffing and logistics for external catering events Train and supervise junior kitchen staff as required Requirements: Minimum 3 years' experience in vegetarian cooking (restaurant or catering) Strong experience in bulk cooking and catering operations Excellent organizational and time-management skills Strong understanding of vegetarian ingredients, spices, and preparation methods Ability to work flexible hours, including weekends and evenings when catering events are scheduled Knowledge of UK food hygiene and safety regulations Ability to manage pressure during high-volume service periods Preferred (Not Essential): Experience with Indian vegetarian cuisine Valid UK food hygiene certification Prior experience in managing outdoor food stalls or food trucks (bonus)

We’re looking for a motivated and experienced Field Sales Representative to sell our loyalty program to small local businesses such as salons, cafés, takeaways, and service-led shops. This is a results-driven role with strong daily targets, ideal for someone who can independently generate leads, close sales, and build lasting client relationships. Key Responsibilities - Identify and approach small businesses in your area - Pitch and explain the benefits of our loyalty program in person - Generate and manage your own lead pipeline - Close a minimum of 3 new business sales per day - Guide customers through the onboarding process post-sale - Regularly follow up with clients and maintain strong relationships - Collect testimonials and ensure satisfaction after service delivery - Accurately update and manage daily activity in the CRM, including leads, conversations, and closed sales What We’re Looking For - 2+ years of field sales experience, preferably B2B - Proven ability to consistently meet or exceed sales targets - Excellent communication, persuasion, and relationship-building skills - Self-starter with the ability to work independently and manage time effectively - Familiar with CRM systems and confident in maintaining accurate sales records - Experience selling to local businesses or within the service sector is an advantage Additional Information Two-week training provided (commission + travel allowance during training only) Role includes daily performance reporting and CRM updates Possibility of long-term employment or promotion based on results If you are looking for an exciting opportunity to grow your career in sales while making a significant impact within our company, we encourage you to apply!

Our client is a UK-based digital signage and design company, established in 2014 and headquartered in Ilford. They specialise in providing affordable, high-impact display solutions tailored for small businesses. As they look to broaden their horizons, they're focusing on expanding into larger retail chains, aiming to enhance customer engagement and brand visibility through innovative digital signage solutions. Role Overview We are seeking a dynamic and results-driven Business Development Manager to spearhead our client's expansion into retail chains. This role involves identifying new business opportunities, building relationships with key stakeholders, and driving sales growth in the retail sector. Key Responsibilities Develop and execute a strategic plan to penetrate retail chains, including supermarkets, fashion retailers, and quick-service restaurants (QSRs). Identify and engage with key decision-makers within target organizations. Present and promote digital signage solutions to prospective clients. Collaborate with internal teams to tailor solutions that meet client needs. Negotiate contracts and close deals to achieve sales targets. Maintain and expand relationships with existing clients. Provide market feedback to inform product development and marketing strategies. Requirements Proven experience in business development or sales, preferably in digital signage, AV solutions, or related fields. Strong understanding of the retail industry and its dynamics. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Willingness to travel as needed. Bachelor's degree in business, marketing, or a related field is preferred. What We Offer Competitive salary with performance-based incentives. Opportunity to play a pivotal role in the company's growth. Supportive and collaborative work environment.