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Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award winning services to the clean water, wastewater, gas, multi utilities and the highways sector. We are passionate about working alongside our client’s and partners to maintain the utility services essential to modern life throughout the UK. About the Role: Reporting to the Operations Manager, the role of the Senior Site Manager is to oversee all operations, directing and organising all activities to ensure that the planned work is delivered safely and on time; and monitoring that performance meets recognised standards of productivity, quality and compliance with essential health and safety provisions. Location: Leyland, Lancashire Hours: 50 hours per week, 06.30am-16:30pm, Monday to Friday Salary: £43,290 per annum Responsibilities – but not limited to: • Lead and motivate a team to deliver all aspects of planning and operations. This is to be done through monthly face to face manager meetings., • Identify and provide a platform to allow managers and operatives a succession plan within your department., • Managing subcontract performance., • Perform on call duties in accordance with the on-call rota., • Ensuring all Mangers and Operatives have appropriate vehicles, equipment, stores, and skills to perform allocated work., • Ensuring your management team are liaising with customers, clients, local authorities and other interested third parties regarding past, present, and future works., • To provide sufficient and timely supervision, assessments and coaching to ensure your managers are performing to our sufficient company standards. If standards are not upheld ensuring that coaching and if required disciplinary action has been taken., • Ensure all your management team are performing quality on site assessments checks (x8 Audits per month, minimum 4 onsite audits) and that you have met your monthly target. (2 Audit). Monthly, • Ensuring near miss submissions are being sent through by yourselves and your teams., • H&S Reporting – Ensuring when accidents and incident occur that it has been reported to the H&S team immediately, and any assistance with investigations are carried out and fed back correctly., • The manager must have experience in writing and understanding RAMS,, • planning what work needs to be done, when and who’s going to do it;, • looking at the risks involved in a particular project and managing these risks;, • making sure the work is done to the right standard;, • motivating the team of people involved in the project;, • making sure the project is running on time and to budget;, • dealing with changes to the project as and when necessary;, • making sure the project delivers the expected outcomes and benefits;, • Comply with relevant company HSEQ and welfare policy provisions., • Ensuring all necessary and appropriate Toolbox Talks are regularly undertaken, Briefings, and other communications to your managers and their operatives., • To perform monthly fleet and plant checks ensuring fleet, plant and equipment maintenance is carried out and calibrated within the correct timescales., • Oversea site setups of over pumping and Tankering locations in accordance with the company’s safe systems of work. Sites are to be maintain until completion, ensuring all equipment is off hired and sales are captured throughout the life of the works., • Maintain own levels of skills and knowledge to do the job effectively, as well ensuring your managers and operatives are fully up to date. And Training records and ID Cards records are kept up to date. – 12 Month Period, • Ensure all clients set KPI’s and SLA’s are maintained or exceeded each month., • Manage all day-to-day HR queries ensuring all updates are added to the HR system, and all HR processes and procedures are followed. Sickness and behaviours are to be monitored throughout the year ensuring that when required individuals are managed fairly through the processes to allow sign off of the end of year Loyalty and attendance bonuses., • Ensuring all contract changes for new and existing operatives have been completed and set through to the correct departments., • Ensure all Timesheets are submitted within the timescales set by payroll. And these are checked and correct at the time of submission. Where necessary Telematics checks are carried out to verify timesheet submission., • Weekly audits are to be carried out on operatives and their start times, on site times as well as offsite times. Ensuring operatives are carrying out their full shifts. Any failings to be logged on cascade., • Ensuring all mangers and operatives are complying with the company rules in each of our depots and that your managers are monitoring and dealing with individuals who don’t comply., • Submit accurate records into the sales sheet for works completed each day, ensuring all information is correct, accurate and within budget. Ensuring we are looking to reduce costs were possiable to ensure we are reducing our weekly costs. This is to be tracked weekly and a log to be kept providing data at the end of the financial year should it be required. Where shifts have been lost, we must look at all options available to us to recoup these where possible., • All overtime including managers is to be tracked and ensuring they are within compliant hours and that the overtime was warranted., • Ensuring the correct levels of resources are kept and maintained for each of your departments, ensuring there is enough ASH cover and support and that managers under your control are manging resource levels., • Ensuring all managers and operatives driving company vehicles adhere to company policy, where necessary interventions to be carried out to coach or take disciplinary action against offenders that is relevant to the offence committed. Weekly checks of the Samsara safety inbox are to be carried out to ensure your managers are following up through coaching and interventions., • Ensuring compliance with relation to the European driving hours standards to ensure Logbooks/Tachograph cards have been signed/downloaded to ensure compliance., • Where an at fault accident, incident or damage takes place, managers are to ensure the recharge process has been followed where applicable and that this has been documented through Cascade., • To manage and assess the competencies of all Employees through the competency assessment programme., • As part of your role phone call outside of normal working hours are to be expected and to be responded to professionally and in a timely manner to ensure operational delivery is upheld. Experience, skills and qualifications required for the role: • Able to drive and have a full current, valid driving licence NVQ Management level 3 or equivalent in experience., • Ability to manage a budget., • Ability to lead and motivate people., • Computer Literate, • Must have commercial awareness and understand basic business finance e.g., Capital revenue expenditure, cash-flow, overheads, etc., • Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers, and local authorities., • Must have the skills and confidence to supervise and coordinate site requirements and tasks., • Ability to manage a budget., • Ability to lead and motivate people., • Computer Literate, • Must have commercial awareness and understand basic business finance e.g., Capital revenue expenditure, cash-flow, overheads, etc., • Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers, and local authorities., • Must have the skills and confidence to supervise and coordinate site requirements and tasks., • Proven experience in leading a delivery team., • Proven experience in managing high output, plain line and/or S&C Constructions sites., • Experienced engineering supervisors., • Possess a clear focus on high quality and control of costs., • A desire to solve problems, resolve conflict, arbitrate, and negotiate and make sound judgements and decisions., • Skills, proven experience, and natural ability to coach, manage and lead people., • Reliable, tolerant and be able to get on with others., • Should be well presented and professional., • Safety Management training, • Understanding health and safety legislation., • In depth knowledge of street works regulations., • Hold recognised supervisory or leadership in management course or equivalent in experience., • IOSH managing safely. What you will get in return: In joining Sapphire Utility Solutions as part of the Lanes Group - the UK’s largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: 24 Days Holiday plus Bank Holidays Overtime paid at X1.5 after 50 hours Death in service Employee assistance programme Free car parking Company vehicle provided This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under-represented members of the community Strictly no agencies please

We are partnering exclusively with our client based in the Preston area in their search for a People, Performance and Operations Manager. In this position you will play a pivotal role in driving the people strategy, developing a high-performing culture and ensuring that the team consistently deliver outstanding service and sales results in a regulated environment. My client is looking for a dynamic and people-focused leader who will work closely with the leadership team to ensure the people, processes and performance frameworks fully support the commercial objectives and uphold the companies internal standards. Below is a breakdown of the roles and responsibilities: People Leadership & Culture: • Lead, motivate and develop the team to ensure high performance, engagement and clarity of expectations, • Coach, mentor and influence individuals to support ongoing skills development and behavioural excellence, • Manage well being, attendance, resourcing and day-to-day HR matters to ensure the team is supported and the office is effectively staffed, • Foster a positive, collaborative and inclusive workplace culture, ensuring consistent application of policies and fair handling of conflict or concerns Performance Management: • Develop and embed the existing performance framework, ensuring clear objectives, KPI’s and behavioural standards for all team members, • Monitor performance metrics, analyse trends and provide timely, constructive feedback, • Manage poor performance confidently and effectively Sales & Service Performance: • Support in reviewing individual and team performance across service quality, new business, cross-sell and retention, • Coach the team to identify opportunities, build trusted client relationships and deliver consistently high customer experiences Recruitment, Training & Development: • Oversee full recruitment cycles: advertising, sourcing, interviewing, assessments and onboarding, • Identify training needs and coordinate development activity, • Work closely with Supervisors to ensure regulatory competence is monitored and maintained, • Promote a culture of continuous learning, progression and professional development Quality, Compliance & Reporting: • Oversee adherence to company procedures and regulatory requirements, ensuring customer interests are protected, • Complete internal audits, spot checks and quality controls to ensure accuracy and compliance, • Support complaints handling and use insights to drive service improvements, • Produce accurate weekly reporting for the leadership team Operations & Process Improvement: • Streamline processes, champion best practice and drive operational efficiency, • Oversee renewal processes to ensure regulatory requirements and service standards are met, • Support operational delivery across renewals, claims, compliance checks and audits, • Maintain CRM accuracy, ensuring the sales pipeline and client records are up to date and fully compliant, • Oversee office operations, ensuring a safe, compliant and productive working environment The ideal candidate for this role will be a strong People Manager, with a track record of coaching, motivating and developing successful teams, as well as being able to demonstrate strong communication skills, an excellent commercial awareness and high attention to detail. If you have gained this experience within a regulated industry such as insurance or financial services this is desirable, but not essential. Please send your CV for immediate consideration.

Senior ITIL Problem Management Lead About the role you're considering Here we have a great opportunity to join our team as a Lead Problem Manager! We are seeking a seasoned and strategic Senior ITIL Problem Management Lead to own and drive the Problem Management process across our enterprise IT landscape. This role is pivotal in ensuring the stability and resilience of our services by proactively identifying, analysing, and resolving recurring issues. You will be accountable for process governance, performance metrics, and ensuring supplier adherence to agreed problem management standards and contractual obligations. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. About the role you're considering Here we have a great opportunity to join our team as a Lead Problem Manager! We are seeking a seasoned and strategic Senior ITIL Problem Management Lead to own and drive the Problem Management process across our enterprise IT landscape. This role is pivotal in ensuring the stability and resilience of our services by proactively identifying, analysing, and resolving recurring issues. You will be accountable for process governance, performance metrics, and ensuring supplier adherence to agreed problem management standards and contractual obligations. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Process and Performance • Own and improve the ITIL-aligned Problem Management process, ensuring alignment with related ITIL processes., • Define governance, maintain documentation, and track KPIs to measure and report process effectiveness. Problem Analysis/Resolution & Improvement • Lead major investigations, identify systemic issues, and drive permanent fixes and preventive measures., • Promote proactive problem management through reviews, maturity assessments, and team training. Supplier & Stakeholder Management • Ensure supplier and internal team compliance with SLAs, RCA quality, and contractual obligations., • Collaborate and escalate as needed to resolve non-compliance and drive continuous improvement. Your skills and experience • Experience in ITIL Problem Management leadership or similar roles., • Experience of working with third parties as a Problem manager and working with SLA, • ITIL v4 certification (Managing Professional or Strategic Leader preferred, but not essential)., • Strong analytical skills and ability to make data-informed decisions., • Experience managing supplier performance in a multi-vendor environment., • Excellent communication and stakeholder engagement skills., • Familiarity with ITSM tools (e.g., ServiceNow, Remedy)., • Experience in regulated or complex enterprise environments is beneficial. Your security clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Reporting into the Admin & Programme Manager. As a team Administrator is the key contact during works for the operational team. The administrator will ensure that all operational teams are able to undertake their work in line with NRSWA and ensure that timescales are adhered to minimising any financial impact to the company. They will maintain the below aspects of the process. • Ensure the collation, co-ordination and distribution of the operational safe dig/job packs, • Support planners/operations with scheduling work in works management system, • Understand the works system and work to the processes accordingly, • Management/cleansing of jobs in works management system, • Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated., • Compiling the daily whereabouts, • Driving continual improvements with the Operational teams, • Sending daily analysis, • Manage internal trackers – site clears, • Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner., • Run and circulate daily jeopardy reports as required, • Monitor and chase any outstanding issues, • Provide general admin/ad hoc support, • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, • Ensure that safety issues are reported in line with Company procedures, • Experience of working within the Utilities sector – advantage but not essential – training provided, • Strong written and verbal communication skills, • Able to work in an organised manner to meet important deadlines, • In depth understanding of the operational activity, • Exceptional organisational skills, • Good working knowledge of Microsoft Office systems, • Strong planning and organisational skills, • Ability to communicate effectively under pressure We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As a Site Manager, you will manage the Operational Teams in the successful delivery of the ENW Excavate and Lay contract in the North West. The Site Manager will provide supervision to those teams under their jurisdiction, from project handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives: HSEQ performance, programme delivery and outstanding customer satisfaction. • Supervise the delivery teams during the works including site set up, excavation, backfill and reinstatement and site completion., • Attend all sites to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM) and ENW standards and procedures., • Supervise the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions., • Ensure that all the client and operational requirements are met in a professional and efficient manner., • Complete and record daily measures of works complete to submit for weekly payments., • Carry out tool box talks to all site personnel and record., • Liaison with Traffic Management department and local authorities to pre plan works to minimise disruption., • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change., • Promote the BE:SAFE culture and ensure that any safety issues are reported in line with company procedures., • SHEA (Power), • NRSWA 1991 (Supervisor), • EFAW, • IOSH or SMSTS (preferred), • Trench Support/Deep Excavation (preferred) We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Key Account Manager – Facilities Management Hybrid working | Competitive salary + car allowance + strong OTE Are you a commercially minded account manager with a knack for building lasting client relationships and driving growth? This is your chance to join a forward-thinking facilities management business where your impact will be felt across hospitality, healthcare, and retail sectors. 🚀 What you’ll be doing • Developing and growing account bases: You’ll take ownership of key accounts, identifying opportunities to expand services and maximise revenue., • Building trusted client partnerships: From hospitality groups to healthcare providers and retail chains, you’ll be the go-to expert who understands their needs and delivers solutions that make a difference., • Driving commercial success: With a strong sales focus, you’ll spot opportunities, negotiate contracts, and ensure accounts are nurtured for long-term success., • Collaborating with colleagues: Working closely with operations and service teams, you’ll ensure seamless delivery and client satisfaction. 🎯 What we’re looking for • Proven experience in account growth within a related service-led industry., • Sector knowledge: Hospitality, healthcare, or retail experience is highly desirable., • Commercial mindset: You’re motivated by results, confident in negotiations, and skilled at spotting opportunities others miss., • Relationship builder: Strong communication skills and the ability to engage at all levels. 💼 What’s on offer • Competitive salary with a generous car allowance., • Strong OTE to reward your success., • Hybrid working: Flexibility to work from home, with occasional office visits (1–2 days per week)., • Career progression: A chance to grow with a business that values ambition and results.

We’re hiring on behalf of our client, one of the UK’s fastest-growing technology businesses and a leader in mobile surveillance solutions. As they continue to scale, they’re looking to add three Junior Account Managers to support and grow relationships with existing customers while identifying new opportunities. Our client delivers innovative security technology that helps organisations protect people, property and public spaces. Their solutions range from mobile CCTV and body-worn cameras to intelligent software and full site security services. As a Junior Account Manager, you’ll focus on building strong client relationships and supporting account growth. You’ll be responsible for: • Managing and nurturing existing customer accounts, • Acting as a key point of contact for day-to-day queries, • Identifying upsell and cross-sell opportunities, • You’ll gain hands-on exposure to account management and customer success, with clear progression into a full Account Manager role. Training and Progression • Structured onboarding and Sales Academy, • One-to-one mentoring and coaching, • Clear, realistic progression pathways What’s On Offer? • 25 days’ annual leave (increasing with service), • Private healthcare and dental cover, • Wellbeing and mental health support, • The stability of a Private Equity-backed organisation, • a two-week Sales Academy, followed by ongoing coaching, • Long-term career development in a growing tech business This role could suit you if you: • Enjoy building relationships and speaking with customers, • Are organised, proactive and commercially minded, • Are motivated to learn, progress and earn, • Are aged 18+ (no degree required) At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.

A leading accountancy firm in the UK is seeking a Senior Tax Advisory Manager to deliver high-quality tax planning and advisory services to a diverse client base.You will manage assignments and build long-term client relationships.The ideal candidate should possess a CTA/ACA/ACCA qualification and h

We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Client Services Manager // Project

The Client Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Call Services and Helpdesk, with a key focus on the constant development of the service, including planning and shaping client services for a new, state‑of��

Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients. They are seeking a highly

This role offers a challenging environment requiring excellent communication and organizational abilities, and a focus on ensuring the quality and compliance of services delivered to clients. A facilities management company in Greater London is seeking a Contract Manager to oversee operations and ma

Our client, an independently owned wealth management partnership with a heritage spanning over 200 years, is seeking a highly organised and client-focused Client Service Manager to join their Portfolio Management Team in London. Client Service Manager / Team Assistant. You will play a key role in de

A leading commercial real estate services firm in Greater London is seeking an Estates Manager to provide property management support for various commercial properties.

A leading global consulting firm is looking for a Corporate Tax Manager in Luton or Cambridge. The role includes building client relationships, leading business development, and managing complex consulting projects. Join a firm committed to creating exceptional client service while supporting your p

Security Services Client Engagement Senior Manager. This role focuses on building strong stakeholder relationships, understanding client security needs, managing security service delivery, and ensuring client satisfaction with security services provided by the Global Security organisation. Security

The Client Manager role is an exciting opportunity for a qualified accountant to join the growing Outsourcing team preparing and reviewing both statutory accounts and management accounts, as well as handling VAT for a varied client base. Client Manager - Outsourcing Team. Managing and overseeing a p

Position - Client Services Manager. The role focuses on expanding the clients market presence, building and maintaining strong client relationships, and ensuring revenue and margin targets are achieved in line with the company's strategic objectives. You will be driving growth within the clients 11k

Are you a strategic leader with a passion for delivering exceptional client experiences? Guidant Global is seeking a. Build strong, productive relationships with clients, suppliers, and internal stakeholders. Act as the escalation point for client queries and issues, ensuring timely resolution.

A leading global professional services firm is seeking a Senior Manager in Global Mobility Services to manage a portfolio of key corporate clients, providing expert technical advice on complex global mobility issues.

A leading wealth management firm in London seeks a highly organized Client Service Manager to enhance client service within the Portfolio Management Team. This role involves client onboarding, KYC handling, and maintaining compliance documentation. The ideal candidate should possess strong organizat

Our client is seeking a Manager for their Client Services team in the Trust Company Business function. Administer a portfolio of trusts, companies, and foundations, liaising with clients, banks, and investment managers as required. Collaborate with Client Directors and the team to manage workloads a

Deputy Client Services Manager. In this key role, you will support the Client Services Manager in overseeing all aspects of a high-profile contract. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across

A leading expert network firm is looking for a Client Services Manager with a strong background in expert matching to join their team. This position entails managing client engagements, interpreting needs, and overseeing project execution.

As a Client Services Manager you will be the key interface between the brand teams and the Creative Hub playing a crucial role in delivering impactful campaigns for some of the UK’s best-known brands. Strong relationships built with relevant Senior Brand Managers, Brand Managers and agency partner

Our client, an independently owned wealth management partnership with a heritage spanning over 200 years, is seeking a highly organised and client-focused Client Service Manager to join their Portfolio Management Team in London. Client Service Manager / Team Assistant. This is a key role within a re

We are looking for a confident and people-focused Deputy Client Services Manager to join our award-winning Rapport team, based at one of our client sites near St Paul’s. In this key role, you will support the Client Services Manager in overseeing all aspects of a high-profile contract. Deputy Clie

Alpha Data Services - Client Product Delivery Manager, Vice President - State Street Corporation. Alpha Data Services - Client Product Delivery Manager, Vice President - State Street Corporation. Familiarity with cloud platforms, data services, and system integrations an advantage.

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, F

Are you a strategic leader with a passion for delivering exceptional client experiences? Guidant Global is seeking a. Build strong, productive relationships with clients, suppliers, and internal stakeholders. Act as the escalation point for client queries and issues, ensuring timely resolution.

The Client Services Manager is responsible for driving growth within Ipsum's 11kV ICP division by identifying, developing, and securing new business opportunities across social housing, industrial and commercial (I&C), and EV infrastructure sectors. As a Client Services Manager you will. Demonstrabl

If you are an experiences Administrator from Financial Services, looking for a company that will provide growth and development - then please do apply!. A growing IFA firm is seeking an experienced IFA Administrator to join a dynamic team where your expertise will directly shape client experience an

A leading lottery operator is seeking a Client Services Manager to oversee the delivery of multi-channel advertising campaigns.

Senior Client Services Manager - Real Assets. Senior Client Services Manager for Real Estate Funds. Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position.

The ideal candidate will have a college education, strong organizational skills, and experience in client service. A leading consulting firm in the United Kingdom is seeking a Management Consulting Service Manager to analyze issues, assign projects, and oversee operations.

The client service manager role in our core and volume property team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. The client service manager role in our core and volume prop

Managers are on the front line every day – talking to senior decision makers, nurturing champion users, demonstrating our value proposition and selling our services to newly onboarded or less familiar users and ensuring our offering is bringing the maximum value across our client’s research proc

A leading infrastructure company in the United Kingdom is seeking a Client Services Manager to drive growth across various sectors including social housing, industrial, and EV infrastructure. The ideal candidate will have strong business development experience, a Level 2 Diploma in Skills for Busine

Senior Media Client Services Manager – CRM & Content. Senior Media Client Services Manager – CRM & Content. Align direction with Client Services and Media Operations strategy and champion personalised communications.

Our client is looking to recruit an experienced Client Relationship Manager to administer a number of corporate services structures whilst effectively managing key client relationships. The Client Relationship Manager will be required to coordinate all company secretarial matters, will coordinate le

A growing IFA firm in Hertford is seeking a Client Services Manager to enhance client experience and operational excellence. You'll be responsible for managing client communication, handling queries, and processing new business efficiently. The role requires at least two years of experience in finan

Our client is seeking a Manager to lead a team providing Private Client Services for an international client base. Strong client focus with a proactive approach to managing client relationships and service delivery. Establish and maintain strong relationships with clients, intermediaries, and adviso

A leading service provider in Greater London is seeking a confident Deputy Client Services Manager. You will support the Client Services Manager in overseeing a high-profile contract, managing a team, and ensuring exceptional front-of-house experiences.

Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients. Job Title: Client Service

Currently in an Account Manager or Senior Account Manager role with fantastic client relationship skills and experience delivering interesting and effective campaigns. We’re looking for an experienced Senior Account Manager, who’s comfortable leading complex projects or workstreams and understan

A leading recruitment agency in Greater London is looking for a Senior Account Manager to join their Client Services team. This hybrid role involves managing key accounts, ensuring project delivery, and fostering strong client relationships.

A leading guest services company in Greater London is seeking a confident Deputy Client Services Manager to support the Client Services Manager in overseeing a high-profile contract. This role involves leading a team of 17, delivering outstanding front-of-house services in a fast-paced environment.

We’re looking for a Senior Account Manager who thrives in the sweet spot of strategic thinking, digital marketing, and exceptional client service. In this role, you’ll be the driving force of our client relationships, steering multi‑disciplinary teams, championing strategy, and ensuring we’r