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Catastrophic Injury Case Manager – HCPC / SWE / NMC Remote (Home-based) with Travel Employed Salary: £40,000 – £50,000 DOE + Car Allowance Associate Rates: £55 – £70 per hour + Mileage Overview: Compass Associates are pleased to be supporting a clinically led, well-established case management provider within a respected national group, as they expand their specialist team of Catastrophic Injury Case Managers. This organisation delivers high-quality, client-centred case management for individuals who have experienced life-changing injuries including traumatic and acquired brain injury, spinal cord injury, complex polytrauma and other severe orthopaedic or neurological injuries. They focus on relationship-based, ethical practice supported by strong clinical governance and access to an extensive multidisciplinary network. You will manage a caseload of adults and/or children with complex rehabilitation needs, completing detailed assessments, developing bespoke rehabilitation programmes, coordinating MDT input and supporting families, legal teams and care providers. This is a remote role, offering autonomy while still benefitting from a highly supportive clinical leadership structure, regular supervision, and funded professional development. Location: This is a home-based role with travel to clients, MDT professionals and solicitors within your region. Caseloads are allocated based on your home location and typically fall within a two-hour radius. Referrals are plentiful, with immediate caseload potential across Northamptonshire, Greater London and the surrounding Home Counties such as Oxfordshire, Bucks, Cambridgeshire, Bedfordshire, Hertfordshire, Surrey, Kent and Essex. Contracts Available: Both Employed and Associate contracts are available. A minimum commitment of 3 days per week is preferred (exceptionally 2 days may be considered if flexibility is maintained), with up to Full-Time hours available. Salaries / Rates (DOE): • Employed Case Manager: £40,000 – £50,000 + Car Allowance (approx. £4,000 p.a. DOE) + Mileage, • Associate Case Manager: £55 – £70 per hour + Mileage Essential Criteria: • Qualified OT, Physiotherapist, Speech & Language Therapist, Nurse or Social Worker, • Current registration with HCPC, NMC or SWE, • Experience working with individuals with complex injuries (e.g., community complex care, ICU / ITU, neuro, spinal, trauma, or specialist rehab). Prior medico-legal case management experience is welcome but not essential., • Full UK driving licence and access to your own vehicle Additional Benefits (Employed Only): • 25 days annual leave + 8 bank holidays (pro-rata), • Enhanced sick pay, • Access to 24/7 GP and mental health support services, • Car & mileage allowance, • Pension scheme, • Structured supervision and funded CPD Interview Process: • Informal introduction call with a Clinical Manager, • Virtual interview with the Operations Director and a Clinical Manager, • Final in-person interview at their London office Contact Details: If you would like to be considered or are interested in discussing this opportunity further, please contact Lijani Cherry on 02394 211 143. Alternatively, email your CV to . Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer a £200 John Lewis voucher for any successful recommendation once the candidate has passed probation. Compass Associates, established in 2009, is an award-winning UK specialist Health & Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for all permanent appointments.

Deputy Client Services Manager. In this key role, you will support the Client Services Manager in overseeing all aspects of a high-profile contract. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across

A leading global professional services firm is seeking a Senior Manager in Global Mobility Services to manage a portfolio of key corporate clients, providing expert technical advice on complex global mobility issues.

A leading wealth management firm in London seeks a highly organized Client Service Manager to enhance client service within the Portfolio Management Team. This role involves client onboarding, KYC handling, and maintaining compliance documentation. The ideal candidate should possess strong organizat

Position - Client Services Manager. The role focuses on expanding the clients market presence, building and maintaining strong client relationships, and ensuring revenue and margin targets are achieved in line with the company's strategic objectives. You will be driving growth within the clients 11k

Our client is seeking a Manager for their Client Services team in the Trust Company Business function. Collaborate with Client Directors and the team to manage workloads and keep them apprised of ongoing client administration matters. Proven ability to manage a complex portfolio of clients and deliv

Build strong, productive relationships with clients, suppliers, and internal stakeholders. Act as the escalation point for client queries and issues, ensuring timely resolution. Strong leadership skills with experience managing teams within client accounts.

A leading expert network firm is looking for a Client Services Manager with a strong background in expert matching to join their team. This position entails managing client engagements, interpreting needs, and overseeing project execution.

Maintaining accurate and compliant client files. You will bring at least two years' experience in an IFA or financial services environment, with a strong understanding of ISA, investment and pension processes. If you are an experiences Administrator from Financial Services, looking for a company tha

Our client, an independently owned wealth management partnership with a heritage spanning over 200 years, is seeking a highly organised and client-focused Client Service Manager to join their Portfolio Management Team in London. Client Service Manager / Team Assistant. This is a key role within a re

Currently in an Account Manager or Senior Account Manager role with fantastic client relationship skills and experience delivering interesting and effective campaigns. We’re looking for an experienced Senior Account Manager, who’s comfortable leading complex projects or workstreams and understan

A leading recruitment agency in Greater London is looking for a Senior Account Manager to join their Client Services team. This hybrid role involves managing key accounts, ensuring project delivery, and fostering strong client relationships.

Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients. Job Title: Client Service

A leading service provider in Greater London is seeking a confident Deputy Client Services Manager. You will support the Client Services Manager in overseeing a high-profile contract, managing a team, and ensuring exceptional front-of-house experiences.

Senior Client Services Manager - Real Assets. Senior Client Services Manager for Real Estate Funds. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.

We are looking for a confident and people-focused Deputy Client Services Manager to join our award-winning Rapport team, based at one of our client sites near St Paul’s. Deputy Client Services Manager. In this key role, you will support the Client Services Manager in overseeing all aspects of a hi

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, F

A leading accounting firm in Liverpool seeks a Senior Manager to manage audit services and client portfolios. You will lead a team, ensure compliance with regulations, and maintain positive client relationships.

The Client Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Call Services and Helpdesk, with a key focus on the constant development of the service, including planning and shaping client services for a new, state‑of��

Client Services Manager, Wealth & Platforms. Resolution of client questions, platform queries and RFIs and issues related to the services provided directly to them. We’re looking for an experienced professional to join us at Royal London Asset Management as our Client Service Manager, Wealth & Pla

A leading lottery operator is seeking a Client Services Manager to oversee the delivery of multi-channel advertising campaigns.

Alpha Data Services - Client Product Delivery Manager, Vice President - State Street Corporation. Alpha Data Services - Client Product Delivery Manager, Vice President - State Street Corporation. For more than two centuries, we have been helping our clients safeguard and steward the investments of m

Security Services Client Engagement Senior Manager. This role focuses on building strong stakeholder relationships, understanding client security needs, managing security service delivery, and ensuring client satisfaction with security services provided by the Global Security organisation. Security

The Client Manager role is an exciting opportunity for a qualified accountant to join the growing Outsourcing team preparing and reviewing both statutory accounts and management accounts, as well as handling VAT for a varied client base. Client Manager - Outsourcing Team. Managing and overseeing a p

We’re looking for a Senior Account Manager who thrives in the sweet spot of strategic thinking, digital marketing, and exceptional client service. In this role, you’ll be the driving force of our client relationships, steering multi‑disciplinary teams, championing strategy, and ensuring we’r

Collaborate with internal stakeholders (Client Success Directors and Managers, Consultants, Consultant Team Managers, Business Development Managers) to ensure alignment and successful execution of business-as-usual operations and delivering strategic projects. The Client Services Team Manager will b

A leading guest services company in Greater London is seeking a confident Deputy Client Services Manager to support the Client Services Manager in overseeing a high-profile contract. This role involves leading a team of 17, delivering outstanding front-of-house services in a fast-paced environment.

Are you a strategic leader with a passion for delivering exceptional client experiences? Guidant Global is seeking a. Build strong, productive relationships with clients, suppliers, and internal stakeholders. Act as the escalation point for client queries and issues, ensuring timely resolution.

We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Client Services Manager // Project

A global financial services leader is seeking a Service Manager to lead the Client Services team. This role involves optimizing workflows, supporting client relationship managers, and ensuring excellent client service every day.

As a Client Services Manager you will be the key interface between the brand teams and the Creative Hub playing a crucial role in delivering impactful campaigns for some of the UK’s best-known brands. Strong relationships built with relevant Senior Brand Managers, Brand Managers and agency partner

A leading commercial real estate services firm in Greater London is seeking an Estates Manager to provide property management support for various commercial properties.

Customer Service, Client Expectations, Client Requirements, Client Support, Action Plans, Issue Resolution, Account Management, Client Relationships, Service Delivery, Client Service, Client Satisfaction, Client Management, Procedures, Service Level Agreements, New Clients. They are seeking a highly

A leading global consulting firm is looking for a Corporate Tax Manager in Luton or Cambridge. The role includes building client relationships, leading business development, and managing complex consulting projects. Join a firm committed to creating exceptional client service while supporting your p

As a Client Services Manager you will. The Client Services Manager is responsible for driving growth within Ipsum's 11kV ICP division by identifying, developing, and securing new business opportunities across social housing, industrial and commercial (I&C), and EV infrastructure sectors. Identify an

Our client, an independently owned wealth management partnership with a heritage spanning over 200 years, is seeking a highly organised and client-focused Client Service Manager to join their Portfolio Management Team in London. Client Service Manager / Team Assistant. This is a key role within a re

This role offers a challenging environment requiring excellent communication and organizational abilities, and a focus on ensuring the quality and compliance of services delivered to clients. A facilities management company in Greater London is seeking a Contract Manager to oversee operations and ma

A growing IFA firm in Hertford is seeking a Client Services Manager to enhance client experience and operational excellence. You'll be responsible for managing client communication, handling queries, and processing new business efficiently. The role requires at least two years of experience in finan

Our client is looking to recruit an experienced Client Relationship Manager to administer a number of corporate services structures whilst effectively managing key client relationships. The Client Relationship Manager will be required to coordinate all company secretarial matters, will coordinate le

Managers are on the front line every day – talking to senior decision makers, nurturing champion users, demonstrating our value proposition and selling our services to newly onboarded or less familiar users and ensuring our offering is bringing the maximum value across our client’s research proc

The ideal candidate will have a college education, strong organizational skills, and experience in client service. A leading consulting firm in the United Kingdom is seeking a Management Consulting Service Manager to analyze issues, assign projects, and oversee operations.

Senior Media Client Services Manager – CRM & Content. Senior Media Client Services Manager – CRM & Content. Align direction with Client Services and Media Operations strategy and champion personalised communications.

Our client is seeking a Manager to lead a team providing Private Client Services for an international client base. Strong client focus with a proactive approach to managing client relationships and service delivery. Establish and maintain strong relationships with clients, intermediaries, and adviso

A leading infrastructure company in the United Kingdom is seeking a Client Services Manager to drive growth across various sectors including social housing, industrial, and EV infrastructure. The ideal candidate will have strong business development experience, a Level 2 Diploma in Skills for Busine

The client service manager role in our core and volume property team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. The client service manager role in our core and volume prop

A recruitment services company in Hertfordshire is looking for a Relationship Executive / Manager to manage client portfolios, ensuring accurate transaction processing and service delivery. This role involves monitoring client performance, addressing queries, and maintaining client relationships. Th