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Prison Officer HMP Fosse Way LE18 4WS What’s in it for you? Your starting salary will be £28,187pa. increasing to £29,271 after 12 months and increasing again to £33,337 when you reach 3 years’ service. We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us. We also offer: • Opportunity to earn approximately £37,800 including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week), • Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £37,000 to £42,000., • Free parking on site., • Free use of the gym., • Free food whilst on shift, • Pension scheme., • Health & Wellbeing Benefits., • Reward & Recognition scheme., • Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card. Discover lots of information about the Prison Officer role ___ Is this the right career for you? Our Prison Officers come with all different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others. We’re focused on transferrable skills and behaviours such as communication, teamwork, resilience, and patience to help people - the rest you’ll learn during your 10-week training course and through our experienced colleagues. As a Prison Officer, you’ll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It’s a job where your contribution really counts as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you’ll be involved in: • Supervising prisoners in all aspects of prison wing activity., • Overseeing work and education programmes, encouraging prisoners to participate., • Operational matters such as prisoner headcounts, prison cell searching, security, and administrative processes., • Managing prisoners who are at risk of self-harm. We operate 24/7, all year round meaning you’ll cover shifts on days, evenings, weekends, nights, and bank holidays. We value the importance of work-life balance, we operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. Preparing for your recruitment journey: You’ll be invited you to complete an online assessment. If you pass the initial online assessment, we will invite you to attend a virtual competency-based interview, Maths and English assessment. Once you have passed this assessment, we will invite you to HMP Fosse Way for a Welcome Briefing about the Prison and the role, a Group Session, Mobility Assessment and a Visit around the Prison. Once you’ve passed assessment, we’ll invite you to attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing to give you a real taste of life on the job. The ITC provides high quality training, you’ll complete a Diploma in Custodial Care, First Aid and undergo Control and Restraint training. Why Serco? • Meaningful and vital work: Prison Officers are key to ensuring the health, safety and wellbeing of prisoners, staff, and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst prisoners., • A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit., • Great people: Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but you’ll receive all the training and advice you need from friendly and supportive colleagues. Please note that this position is based at HMP Fosse Way in Leicester, which has limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30 mile radius of the above location to maintain punctuality, work-life balance, and job satisfaction What else do I need to know This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You’ll be required to provide 5 years of employment and education history as part of these checks. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: • Have at least two years remaining on your current visa to ensure sufficient time in the role., • Have lived in the UK for at least one year, as the vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the ___ About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

Our Public sector client are seeking a committed and detail-oriented Risk Assessment Officer to join our Risk Assessments Team within Passenger Transport Services. 30 hours per week. The successful candidate will play a vital role in assessing and reviewing the transport requirements of children and young people with special educational needs and disabilities (SEND). You will complete individual risk assessments to determine appropriate home-to-school transport arrangements and ensure that these remain up to date in line with any changes to needs or circumstances. This is an excellent opportunity for someone with strong analytical and communication skills who is motivated by achieving positive outcomes for children and families. Key Responsibilities * Undertake individual risk assessments for children and young people with SEND to determine safe and suitable transport arrangements. * Review and update existing risk assessments, responding to any changes in need or provision. * Liaise empathetically with parents, carers, schools, and colleagues to gather information and ensure accurate assessments. * Produce clear, well-structured written reports and correspondence based on gathered evidence. * Maintain accurate records and data within the relevant IT and database systems. * Contribute to wider administrative tasks across the Passenger Transport Services team as required. * Work collaboratively within a ...

Company: Elizabeth School of London Job Title: Wellbeing Officer Salary: £28,000 annually Location: ON-SITE, Leicester, UK Employment Type: Full-time (Monday to Friday, 9:00 - 17:00) About Us Elizabeth School of London work in Partnership with Bath Spa University, Canterbury Christ Church University, St Mary University, Newcastle College Group and the University of Bolton. About the Role The Elizabeth School of London is seeking a Wellbeing Officer to join our London campus. The successful candidate will be responsible for providing high-quality support to our students throughout their academic journey. As our Wellbeing Officer, your duties will include • Conduct well-being meetings with the students in order to discuss their problems., • Analysing and identifying wellbeing cases and sharing a report with the Wellbeing Manager., • Providing guidance, advice, and information related to student wellbeing and pastoral care is essential, as is offering support to students who are experiencing emotional or practical difficulties that are affecting their learning., • Managing a caseload of student well-being matters is part of the job, and requires reviewing support needs and logging student outcomes, as well as communicating with tutors and other central services., • Helping the Wellbeing Manager to deliver workshops, webinars and awareness-raising events., • Collaborating and communicating with other teams to establish, maintain, and develop productive relationships with colleagues across the University, in order to support service delivery and issue resolution., • Planning and organising own workload., • Contributing to longer-term plans/programmes. We are looking for people who have Essential: • A bachelor`s degree or equivalent qualification in Psychology/ Education or related subjects, • A willingness to train, in Mental Health First Aid, • Excellent communication skills, • Good problem-solving skills, • Works collaboratively with others, • Identifies and implements continuous improvement, • Sensitivity and empathy with students, colleagues and staff, • Works collaboratively with others, • Identifies and implements continuous improvement, • Sensitivity and empathy with students, colleagues and staff, • Able to deal with confidential matters and act with discretion Desirable: • Master’s in psychology or Mental Health qualification, • Experience in producing and managing timetables in an educational context, • Strong IT skills, • Evidence of working with a diversity of students, • Experience in risk assessments and crisis management. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness) Our Approach Diversity, Inclusion and Flexible Working: We are dedicated to making our workforce diverse and inclusive, reflecting the diversity of our students. We aim to increase the representation of individuals from different age groups, disabilities, gender identities and expressions, religions, races, sexes, sexual orientations, and socio-economic backgrounds among our employees. Additionally, we are committed to providing necessary accommodations and support to those who require assistance during the recruitment process.

Company: Elizabeth School of London Job Title: Student Support Officer Location: ON-SITE, Leicester, Bankfield House, United Kingdom Salary Range: £25,000 - £26,000 per annum (Depending on work experience) Employment Type: Full-Time Work Hours: Monday to Friday (9am - 5pm) (occasional weekend & evening work may be required) Department: Student Support Reporting to: Student Support Coordinator & Student Support Manager About Us Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. Currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester and Northampton. We are currently seeking a motivated and dedicated individual to join our team as a Student Support Officer. Job Description As a Student Support Officer, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to various departments and assisting students with their queries and concerns. Your attention to detail, excellent organizational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes. Responsibilities • Provide exceptional customer service to students, staff, and visitors, both in person and over the phone., • Assist students with their inquiries, including admissions, course registrations, timetables, and general information., • Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations., • Assist in organizing and coordinating events, workshops, and student activities., • Handle general administrative tasks such as photocopying, filing, and managing office supplies., • Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures., • Collaborate with various departments to ensure smooth communication and coordination of administrative tasks., • Undertake any other administrative duties as required by the management team. Experience & Knowledge Essential: • Knowledge in Customer Service Standards, • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school., • Demonstrate empathy to understand and address students’ concerns., • Ability to maintain confidentiality and handle sensitive information with professionalism., • Strong interpersonal skills for building rapport and trust with students., • Capacity to assess situations and provide practical solutions., • Ability to adapt to changing circumstances and student needs., • Proficiency in using IT technology to record and search student data base. Desirable: • Higher Education Experience, • Knowledge of counselling techniques to provide emotional support. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Company: Elizabeth School of London Job Title: Student Support Coordinator Location: ON-SITE, Leicester, UK Salary: £31,000 Per Annum (Depending on Experience) Employment Type: Full-Time, Monday-Friday, 9am-5pm (occasional weekend & evening work may be required) Department: Student Support Reporting to: Student Support Manager & Assistant Manager Position Overview We are seeking a dedicated and experienced Student Support Officer to take responsibility to join as a Student Support Coordinator, at Elizabeth School of London (ESL). As a Student Support Coordinator, you will play a pivotal role in supporting and facilitating the academic and personal success of students. You will be responsible for working in Partnership with Bath Spa University, Canterbury Christ Church University, and St Marys University, Newcastle City College & University of Bolton. Job Description The Student Support Coordinator will help facilitate the development and efficiency of the Student Support team in their location, by working particularly closely with the Student Support Manager & Assistant Manager. Ensuring they provide comprehensive support and guidance to a diverse student population. You will be responsible for the development of the campus that you’re situated at. In addition to ensure consistency and quality, you will be required to help the manager support other campuses remotely and visiting occasionally. The Student Support team plays a critical role in helping students thrive academically, emotionally, and personally. Duties and responsibilities • Motivate, train, and support the administrative staff of the Student Support Office to ensure continuous delivery of quality service, fostering a team ethos and culture., • Attend regular training events and acquire the relevant training certifications provided by ESL to support staff with their OFS application., • Understanding of Safeguarding, Prevent & Code of Conduct policies., • Act as ‘first point of contact’ advisor for the student support team in your location while providing advice and guidance whenever necessary., • Responsible for disseminating information relating to the students’ course to the relevant student cohorts (term dates, changes, inductions, events and other relevant information)., • To ensure that a diverse range of effective communication formats are created and offered to students., • Personally manage exceptional inquiries as needed (Student feedback, complaints, concerns)., • Assist with the maintenance of an up-to-date database of student information, contacts etc., • Collaborate with other departments on campus (such as attendance and intervention, retention, admissions, academic and IT) to obtain the most up-to-date information and address pressing issues that are relevant to those departments., • When required, travel different campuses for validation events, inductions, and training purposes (travel expenses will be provided)., • May well be required to attend partner operational meetings, representing our Student Support team., • Conduct performance and development reviews for the Student Support staff for the campuses that you’re responsible for., • Provide comprehensive support and guidance to students, addressing their academic, personal, and emotional needs., • Demonstrate understanding and adherence to all procedures and legislation regarding confidentiality and information disclosure, ensuring the Student Support staff is knowledgeable and compliant., • Carry out tasks assigned by the Student Support Manager when required., • Responsible for supporting, planning and timetabling team to ensure office coverage and meet demands during peak times., • Take the responsibility to do an initially review of holiday request and liaise with Manager/Assistant Manager for official approval., • Be flexible with time as many of our campuses offer weekend/evening courses., • Act as a source of expertise for ESL on matters related to student support and wellbeing services. Conditions/Requirements Essential: • Bachelor's degree., • Experience in team management, handling student special needs queries, and supporting ESL with administrative tasks., • Experience of leading and training a small team., • Experience of data handling and Registry Support system., • Experience collaborating with multidisciplinary teams to develop an effective support system. Desirable: • Higher Education Experience, • Knowledge of counselling techniques to provide emotional support., • An understanding of counselling techniques, mental health issues. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)