Head of customer experience jobs in LeicesterCreate job alerts

Job Description About the Role: Based at Head Office in Enderby, Leicestershire. Working Pattern: Typically 5 days a week onsite with core flexible hours between 8am to 6pm We are looking for a trend driven experienced Denim & Casual Bottoms Designer, looking to push Menswear Denim & Casual Bottoms designs, working for our in-house global supplier - Next Sourcing. Portfolios must be added to the application in order to be considered. Let’s talk trend led design…When it comes to UK retail, it’s hard to find a company with a bigger focus on quality within design. We sell thousands of items an hour and our repeat customer base comes back to us time and time again for our renowned trend led, quality products. For anyone in the design field - this is the place to learn. To grow. And to thrive. • Design all Denim & Casual Bottoms for Menswear for Next Sourcing, with a focus on high-quality, trend-led basics., • Respond quickly to briefs, producing fast-turnaround designs as needed., • Research trends and translate them into elevated, customer-relevant products., • Work within price point guidelines while maintaining quality and style., • Collaborate with buyers, sourcing teams, and suppliers to deliver on time and to specifications., • Managing one Assistant Designer., • Support project-based collections as well as core line development. About You: • Experience & knowledge in Photoshop and Illustrator is essential for this role., • Having strong team work and people skills is a must as well as experience working with factories and different brands/retailers would be an advantage., • Must have experience of working for a similar sized Retailer or Supplier background., • Must have Denim Design experience., • Creative and passionate about fashion and new opportunities., • Experience of managing an Assistant Designer is required. Sponsorship: Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: . We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned. About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! About The Team • 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT), • Company performance based bonus, • Sharesave scheme, • On-site Nursery available; OFSTED outstanding in all areas, • 10% off most partner brands & up to 15% off Branded Beauty, • Early VIP access to sale stock, • Access to fantastic discounts at our Staff Shops, • Restaurants with great food at amazing prices, • Access a digital GP and other free health and wellbeing services, • Free on-site parking, • Financial Wellbeing - Save, track and enhance your financial wellbeing, • Apprenticeship - Grow and develop on the job whilst gaining a qualification, • Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store, • Support Networks - Access to Network Groups to empower and celebrate each other, • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

Job Description About the Role: Our team of Designers, Technologists, Buyers, and Merchandisers at Next is dedicated to continuous innovation, focusing on emerging trends, elevating quality and expanding our offering for our extensive customer base. As the Fabric Sourcing & Technology Manager within our Menswear department, you will play a pivotal, leadership role, directing the fabric sourcing strategy across the entire menswear department. This role requires a highly elevated taste level, strong technical knowledge and a love of newness. You will work alongside the Design Manager to identify key fabric trends well in advance of the season, initiating new fabric developments bespoke to Next’s Menswear division. You will continuously improve our quality standards. What You'll Be Doing Strategy, Leadership, and Impact • Lead Strategic Direction: Formulate a vision, develop a strategy and lead your team to deliver., • Drive Innovation: Spearhead the driving of new and bespoke fabrics and yarns, continually improving quality standards., • Influence: Present the latest trends and innovations to the wider menswear floor, influencing key stakeholders to embrace newness., • Team Management: Lead, mentor, and develop the team, fostering accountability and strong supplier relations. Sourcing, Development, and Negotiation • Global Direct Sourcing: Strategically improve the fabric supplier portfolio through sourcing trips, focusing on direct sourcing., • Market Intelligence: Attend major global trade fairs and key sourcing territories to identify innovations, gather intel, and secure long-term strategic partnerships., • Integrated Expertise: Apply technical knowledge (composition, structure, finish etc.), to create fabric perfect for the end use., • Commercial Awareness: Ensure alignment of cost targets with brand positioning and value equation., • Sourcing: Work closely with the garment tech manager to ensure fabrics are fit for purpose and that fabric and garment sourcing strategies are aligned. Quality, Risk, and Compliance • Quality Assurance: Ensure all fabrics meet high quality standards (aesthetic and performance), and oversee production quality., • Production Management: Provide the expertise to manage production of fabrics, overseeing critical paths to ensure on time delivery., • Sustainability and Responsible Sourcing: Collaborate internally to understand Responsible Sourcing & Production Legislation. Ensure all materials meet sustainability requirements. Assess and mitigate supply chain risks. Drive responsible sourcing forward. About You: You will have: • Extensive experience with a proven track record of operating at a senior level within fabric sourcing, development and technology - ideally gained within a major UK or international fashion retailer or brand., • Exceptional leadership qualities with experience managing, motivating, and developing a team, including managing managers., • A demonstrable, advanced knowledge of the global textile market, including complex supply chains, fabric construction, finishing processes, and commercial costing methodologies. A strong technical background and knowledge of all fabric types and processes is needed to ensure fabrics developed meet Next’s quality standards., • Strong commercial awareness., • Highly developed negotiation and influencing skills, capable of building and maintaining relationships with both internal and external stakeholders at all levels., • A love of travel! The role requires frequent and extensive international travel to key sourcing regions and major global trade fairs. Sponsorship: Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: . We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned. About Us You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global! About The Team • 25 days holiday plus bank holidays, • Profit-related bonus - based on company performance, • Management share options, • Company car or car allowance, • Private medical insurance, • Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount, • Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more., • Life assurance, • Group income protection, • Wagestream - helping you make the most out of your money, • Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education., • 25% staff discount on most NEXT products - plus discount on other products, • Direct to work - NEXT orders delivered free to the office for collection, • VIP sale - early access to the NEXT sale, • Access to NEXT staff shops, • Octopus energy - like cycle-to-work, but for electric vehicles, • Free parking (excluding London locations), • Travel2NEXT - bus services dependent on location, • On site dining facilities (excluding London locations), • National and local discounts on goods and services - this includes things like discounted cinema tickets, • Wellhub - includes access to discounted gym membership, • Simply health - a healthcare subscription service, • Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check., • Onsite GP - Leicester Head Office, • Onsite Physio - Leicester Head Office, • A range of dedicated 3rd party wellbeing partners, • Free eye testing - voucher to use at specific locations Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

YOUR ROLE Our commercial finance team who provide financial expertise to our Air & Ocean product line have an exciting opportunity for a dynamic and meticulous Finance Business Partner where you will support operations, finance and business process excellence teams with a focus on the maximisation of revenue and profit. This pivotal role will see you deployed on various new business win and contract critical projects where you will collaborate with the commercial finance team, operational senior management and clients to meet organisational objectives. WHAT ARE YOU GOING TO DO? Reporting into the Head of Finance for Air & Ocean, you will support various new business implementation and critical projects where you will collaborate with senior management to discuss financial and operational KPI data, profitability, spend and forecasting activity. You will assist in profitability and margin discussions, identifying trends and focusing on operational and commercial improvements and liaise regularly with wider functions during new business implementations maintaining control, identifying commercial risks and discuss mitigation. You will develop, manage and maintain reporting with a particular focus on spend and saving initiatives, green and corporate social responsibility achievements and project pipeline activities and ensure lessons learnt from previous new business implementation projects are shared and considered for future activities. WHAT ARE WE LOOKING FOR? To be successful in your application you will be CIMA or ACCA part qualified with experience in accounting and reporting, ideally within a freight forward, third-party logistics or supply chain environment. You will have proven operational and customer-facing experience, with a track record of identifying and implementing improvements, practiced in interpreting complex data, identifying trends and analysing outcomes. You will build strong stakeholder relationships, unafraid to challenge the status quo and be tactful and diplomatic in your approach when communicating with both financial and non-financial stakeholder groups. You will coach operational management, explaining the impact of operational actions on bottom-line performance and devise tactical and strategic responses to business goals and objectives. You will be a natural problem solver and influencer with a high attention to detail and able to meet conflicting demands to meet business deadlines. It goes without saying, but you will have proven financial systems and MS package skills, experienced in MS Excel. This is an excellent role for someone who is already operating in a finance business partnering role and looking for a new challenge or someone who wants to step into a partnering role. The role comes with a competitive salary and package. WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

University Schools Trust are excited offer a 1x HR Recruitment Apprentice role, working within an established schools trust, that operates in Tower Hamlets and Greenwich. The role is term time only. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work • Under the direction of the Recruitment Manager and Recruitment Administrator, support the candidate attraction process by preparing and formatting job descriptions and profiles, setting up adverts on our erecruitment system and making adverts ‘live’ within the agreed timeframe, • Ensure the relevant external recruitment advertising takes place in a timely fashion by uploading adverts, including various social media channels and all other platforms that we work with, • Compile, update and maintain an electronic media library for the wider Recruitment Team to use for marketing and advertising, ensuring we have a variety of content that’s interesting and relevant, • To take a significant role in producing, posting and engaging with content for all social media channels across all markets providing support when creating and following a calendar of articles, adverts, good news stories, etc., • Be the first point of contact for candidate queries and other incoming queries in a timely manner via email, phone or in person, providing useful information and ensuring there is a resolution, escalating the query to the Recruitment Coordinators when necessary, • Ensure the Recruitment Overview is well-maintained and up to date, ensuring we track all activity and ensure the team’s efforts are focused, • Support the candidate selection process by arranging interviews and sending confirmations to applicants, compiling interview paperwork for the panel such as tasks and questions, corresponding with candidates on the outcome of applications/interviews including updating statuses on Job Train and to chase and upload interview notes/feedback provided by the academies, • Support the onboarding process with applying for and chasing references. Identify any gaps in candidates’ applications such as references and liaise with them to get this rectified, • Ensure all administrative processes are in place and maintained to ensure we comply with Keeping Children Safe in Education guidance, • Ensure all relevant hiring managers have completed safer recruitment training, maintaining the central record accordingly, • Support the Recruitment Team with arranging in-house events including scheduling arrangements with the academies, advertising, attendee lists, booking refreshments, attending the events when required (plenty of notice will be provided), etc., • Support the Recruitment Team in preparing and ordering goods for marketing campaigns and to administer the financial processes such as raising Purchase Orders on the internal system, tracking credit usage of adverts and informing the Finance Department of any cross-academy charges that apply, • You will conduct and collate research, under the direction of the Head of Recruitment, which will enable us to stay at the forefront of recruitment and talent management within our sector and be an employer of choice, • Use the correct branding throughout all recruitment activity both internally and externally, • Ensure an exceptional level of professionalism and customer service is demonstrated at all time, and reflective of a high-functioning HR service Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider BPP PROFESSIONAL EDUCATION LIMITED Training schedule HR Support Level 3 Apprenticeship Standard: • BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team, • Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace, • Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience Essential qualifications GCSE in: English and Maths (grade C or above) In accordance with our Company Policies and KCSIE guidelines set out by the Department for Education, a background check will be carried out on your online digital presence. For this we use a third-party professional screening partner, SP Index (), experienced in processing personal data for the purpose of such checks. The University Schools Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful candidates will be required to undergo an enhanced DBS Check.

Our Vacancy Are you a fast learner who thrives on problem-solving and working in dynamic environments? Do you enjoy tackling challenges, building strong relationships, and working with data? If so, this could be the role for you! We are currently seeking an adaptable and detail orientated Project Coordinator to join our team at Advanced Water Infrastructure Networks (AWIN). This role is crucial in maintaining strong relationships with developers, residential customers, and stakeholders, while ensuring seamless administrative and customer support services. If you enjoy communicating both verbally and in writing, thrive in a dynamic environment, and want to contribute to a growing company, we want to hear from you . What will you be doing: As a Project Coordinator, you’ll be at the heart of our administrative and customer service operations. Your key responsibilities will include • Customer Interaction: Acting as the first point of contact for non-billing customer inquiries during working hours, ensuring all communications are logged, managed, and escalated when necessary., • Data Management & Reporting Producing and managing detailed customer reports, updating internal systems, and maintaining accurate data records, • Administrative Excellence: Supporting the flow of data between developers, contractors, customers, and other stakeholders, while ensuring timely and accurate uploads to AWIN’s systems., • System & Process Development: Developing and integrating new processes into the business, including managing trackers and ensuring all data, timelines, and contact details are accurate and up to date., • Collaboration & Support: Assisting the wider team with ad hoc tasks and collaborating across departments to adapt to evolving business needs., • Out-of-Hours Support: Being part of the major incident response team, supporting water quality incident responses and coordinating alternative supply delivery. (When required) The Person: To succeed in this role, you should be a confident communicator with strong organisational skills and a proactive mindset. We are looking for individuals who have • Fast-Learning Mindset: A willingness to quickly understand new systems, processes, and industry-specific knowledge., • Numerical & Data Skills: Strong mathematical aptitude and experience working with data & reporting., • Proficiency in Excel: Confidence in using Excel., • Communication Skills: Clear written and verbal communication for reports and stakeholder engagement., • Organisational Skills: The ability to handle multiple priorities, maintain accuracy, and meet deadlines. Desirable Skills: • Experience with GIS and SharePoint will be an advantage. Why Join Us? As a growing company in the NAV marketplace, AWIN offers a unique opportunity to contribute to a start-up environment where your role has the potential to evolve as the business develops. Reporting to the Head of Commercial, the successful candidate will gain exposure to diverse aspects of the business and be encouraged to contribute across departments. If you’re a flexible, driven individual who enjoys working in a collaborative environment, apply now to become an integral part of AWIN's success. Our Benefits: Our company is devoted to ensuring our staff receives a comprehensive selection of rewards and perks. We acknowledge that employment is merely a portion of our daily routine, and our objective is to provide our team members with a broad spectrum of versatile benefits that cater to their needs. We take pride in offering a diverse assortment of options to support all lifestyles, with a majority of these benefits accessible throughout the year. Our benefits/perks consist of: • Staggered Start & Finish Times, • Hybrid Working Options, • Life Cover, • EV Salary Sacrifice Scheme, • Wellbeing Services, • Long Service Awards, • Retail Discounts, • Volunteering Scheme, • Buy Additional Holiday And much more… We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Be the first product leader and ship what defines the category Boam AI is a well-funded, fast-growing, profitable B2B startup. We build managed data agents that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. These agentic systems power CRMs, data warehouses, AI products, and mission-critical decisions across the enterprise with strategic partners such as Uber Eats and Toast. As Head of Product, you will be the first product leader at Boam AI and the person who turns customer pull into a focused roadmap and shipped outcomes. You’ll work directly with the CEO, operate as a cross-functional driver across data, engineering, and ML, and own end-to-end delivery from discovery to adoption. This is a senior, highly technical product role for someone who thrives in messy data, quality systems, and enterprise workflows, and who can set the bar for what “excellent product” means in a company where data is the product. The role starts hands-on: you’ll operate as an IC, get your hands dirty, and ship. Over time, you’ll have the opportunity to build the entire product org around you as we scale. What You’ll Do • Own product strategy and roadmap for Boam AI’s data + agent platform, • Make the calls: ruthless prioritization, crisp tradeoffs, clear sequencing, • Turn enterprise customer pain into specs teams can build and ship fast, • Drive cross-functional execution across data, engineering, ML, and ops, • Define quality, freshness, and reliability standards customers can trust, • Build tight feedback loops with market-leading customers and partners, • Establish success metrics and operating rhythms that keep shipping honest, • Lead launches end-to-end: rollout, adoption, enablement, iteration, • Use and evaluate next-gen AI and modern product tools to accelerate execution You Might Be a Fit If... • 8+ years building and leading technical products end to end, • Deep data platform experience: pipelines, schemas, APIs, integrations, quality, • You can go from customer conversation → spec → shipped system quickly, • Proven track record shipping complex, cross-team initiatives in production, • Founder mindset with strong early-stage experience (ex-founder is a big plus), • You combine ruthless prioritization with high standards for correctness and reliability, • Engineers trust you: go deep, challenge designs, ship fast with minimal process, • You want real ownership and impact, and you’re excited to build the product org over time Why Boam AI • Be the first product leader and shape the product org from scratch, • Work directly with the CEO on the highest-stakes priorities every week, • Direct exposure to market-leading customers and enterprise workflows, • Own mission-critical systems that become the “truth layer” for our partners, • High autonomy, real authority, and clear ownership from day one, • Operate at the intersection of AI, data infrastructure, and customer outcomes, • Top-tier compensation with meaningful equity upside, • Build product patterns and culture you’ll be proud of at 100x scale Our Hiring Process Our process is fast, structured, and transparent, built to respect your time and surface real mutual fit 1. Intro Call: Quick conversation to align on ambition, fit, and what you’re optimizing for, 2. Deep Dive: Walk through products you shipped: decisions, tradeoffs, and execution muscle, 3. Work Sample: A Boam-style product challenge (customer brief + PRD-lite + sequencing + metrics), 4. Founder Conversation: Candid discussion on ownership, standards, pace, and building product at Boam AI Apply between Dec 15, 2025 and Jan 10, 2026. After Jan 10, we’ll review all applications and quickly invite the candidates we’d like to take forward.

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. What will you be doing: M Group Energy are currently looking to recruit a SHEQ Advisor to work on our Agility Eco projects throughout the UK. This role will require travel to various sites, so a Full UK driving licence is required. Our current projects are between London and Cambridge. The role will provide Health, Safety and environmental support to our operational teams and be based on either a single large scale project or smaller multiple projects. As a SHEQ Advisor you will be a key part of our SHEQ team who provide expert advice, assistance and guidance with regards to the management of health, safety and environmental issues. This role will incur travel throughout the UK. • Monitor direct employees and sub-contractors via site inspection and management audits, • Advise on a range of specialist areas, e.g. risk assessments, construction risk management, fire safety, CDM regulations, hazardous substances, noise and machinery, • Assist and advise the operational and management team to maintain and further develop the management systems and operational practices, • Liaison with external bodies including the Health and Safety Executive, Clients and other stakeholders as directed by the Head of SHEQ., • Support incident management & investigation process, • Present toolbox talks, team talks and appropriate SHE training materials about health, safety and environmental issues and risks, • Deliver induction training to operatives and new starters, • NEBOSH General or Construction certificate, • Previous experience as a Safety Advisor in a construction environment., • Extensive knowledge and experience of CDM Regulations, • Full driving licence and willingness to travel, • Environmental Qualifications - desirable, • Consistently demonstrate high standards of safety behaviour, leading by example and promoting a positive safety culture, • Ability to manage potential conflict during site inspections with operational teams, • 25 days annual leave plus bank holidays, • Company Car, • Pension Scheme, • Life assurance, • Online GP service, 24 hours a day, 365 days a year, • Enhanced maternity, paternity leave and adoption leave #MGroupE INDREG

The Role As an Assistant Merchandiser you will provide proactive support to the Merchandiser and Junior Merchandisers, helping to plan product ranges and preparing stock and sales plans to support decision making. This role involves analysing retail stock and sales data to deliver in season actions which will both maximise sales and drive profit. You Will • Provide day to day support to the Merchandiser, managing the range plans, • Update and maintain the WSSI to support stock control of the department, • Analyse weekly trade and propose suitable actions to drive performance, • Identify and inform the Merchandisers of any supply difficulties through regular review of intake and commitment, as well as being responsible for all order placing, • Maintain a comprehensive library of appropriate historical data to support analysis of trends and forecasts, • Work closely with the Branch Merchandising team to ensure the ranges you’ve planned are executed appropriately in stores, • Be working towards managing your own area within the department, overseen by a Junior Merchandiser or Merchandiser, • Currently an Assistant Merchandiser or an experienced Senior MAA with experience of working in a fast paced fashion retailer, • A confident communicator, engaging when presenting and able to influence at all levels, • A strong user of Microsoft Excel and adept at working with high volumes of data, coupled with excellent numeracy skills, • Highly organised with a real attention to detail, • Aware of the importance of critical path management, • Self-motivated and capable of working independently on multiple projects with strict deadlines, • Commercially astute with an understanding of customer profile, product range and competitors, • 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme, • An additional day off to celebrate your Birthday, • Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave, • Company Pension scheme, • All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary, • A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online, • Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock, • A health cash plan is open to all employees., • Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance, • Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff., • A range of learning and development materials to help you in your career and grow with us, • We like to give back, so we allow our employees time off for volunteering work, • A global employee assistance plan in place that you can access anytime you want - it’s free and confidential, • You’ll also have access to a Cycle To Work Scheme

About Dobot Dobot is a world leader in smart collaborative robotics and the creator of desktop grade robotic arms. Core technologies are developed in-house, including AI, system integration, intelligent sensing and more. The core team members came from Chinese Academy of Sciences, Tsinghua University, Harbin Institute of Technology, Shandong University, MIT and other prestigious academic and research institutions. Founded in 2015, Dobot Robotics is the creator of the world's first desktop grade collaborative robot. We offer 6 main product lines: CR, CRS, MG400, M1 Pro, Nova, and Magician, with more than a dozen of collaborative robot models. We are the first in the industry to offer a product line up that covers 0.5 to 20 kg payloads. To date, Dobot has sold over 68,000 collaborative robots to 140 countries and regions and has ranked first in Chinese robot exporter by volume 5 consecutive years. Dobot robots are currently operational across over 15 industries including consumer electronics, automotive, metal processing, semiconductor, healthcare, chemical and retail. About the Team As a leading Chinese cobot export manufacturer, the EMEA region is one of the important regions for Dobot. The EMEA sales team is expanding and we are looking for team members who will help shape the foundation and future of Dobot business success in EMEA. The key function of this role is to create demand and achieve high win rate on repeat sales through sales development and application consulting work. This role covers the UK region. Responsibilities: • Identify cobot application opportunities at end users., • Develop, maintain, and foster relationships with end users and partners., • Coordinate end user visits, make presentations, demonstrate products, support and share application insights., • Achieve high repeat sales by ensuring first time end users or key accounts have successful deployments and satisfactory experience with Dobot/ partners., • Handle all end users’ enquiries/ leads., • Co-create lead generation strategy with Regional Head and Marketing., • Carry out events to educate the market on cobot applications and generate leads., • Gather market intelligence, and support with sales forecasting and other reporting materials., • Record and maintain all info. from customer meetings, leads, opportunities, activities etc., • Coordinate and participate at bigger events (i.e. conferences, exhibitions). Who we are looking for: • You probably come from a system integration company., • Min. 3 years of experience in consulting and selling integrated robotic solutions to manufacturing customers., • Technical knowledge of industrial automation related equipment or systems., • Native-level English skills required., • Good presentation, demonstration and illustration skills., • Good interpersonal skills and awareness of local business culture., • Creative in generating leads and awareness in the market., • Has good business acumen and sales development skills., • Can alternate between hunting and farming., • Goal and team-oriented – willing to work collectively with others to achieve, sales targets, business and personal goals., • Expect min. 50% travel activity. Why Join Us At Dobot, our people are humble, intelligent, compassionate and creative. We create to liberate all extraneous labor and realize optimal human-machine collaboration. We dream to make real change to the world. Join us to make this happen with a career at Dobot. We offer an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize on an informal and open work environment where you will have plenty of opportunities to influence and be part of making a difference.

Job description: Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. JOB PURPOSE As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. RESPONSIBILITIES • Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;, • Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;, • Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;, • Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;, • Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;, • Embrace and promote the Omni Channel mindset;, • Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;, • Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;, • Operate with the highest level of care and respect for the Products;, • Utilize Company digital tools actively to offer a complete and integrated luxury experience;, • Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;, • Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;, • Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;, • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values. KNOWLEDGE AND SKILLS Similar experience within a luxury or premium brand Understanding of luxury customer service Experience in building a long-lasting relationship with clients Being able to work in a team as well as alone Excellent communication and interpersonal skills Fluency in English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

At Winbro, we are at the heart of the green hydrogen revolution enabling production of next generation fuel cells with our ultra fast laser drilling and welding technologies. Our equipment is capable of producing highly complex micro parts to micron level accuracies, creating a revolution in personalised drug delivery and medical care. Our technology is capable of producing highly complex semiconductor parts, enabling next level efficiencies in electronics manufacturing. JOIN US in this newly created role as Head of Operations and we can offer you an opportunity to work in a high-tech, specialist company working with some of the best global names in aerospace, medical, semiconductor and clean energy. As Head of Operations, you are a key leader of the first line management team and will oversee the day-to-day operations of the region, driving operational excellence and ensuring compliance, efficiency, effectiveness, and alignment with strategic goals, delivering a best-in-class customer experience. You are responsible for leading the operational team, developing, and implementing strategies, and managing resources to achieve company objectives with gross profit responsibility for the site. This role involves a mix of strategic planning and direct management, requiring strong leadership, analytical, and critical thinking skills. Role and responsibilities: • Lead, motivate and mentor the operations team, fostering a positive and productive work environment and managing performance., • Develop and manage operational budgets, ensuring cost-effectiveness and resource optimization., • Lead, enforce and develop plant safety procedures across the region., • Drive a culture of continuous improvement; identifying and implementing process improvements to enhance operational performance., • Maintain governance to ensure business processes, quality procedures and compliance in line with relevant regulations, accreditations and standards., • Execute regional operations functions to maintain smooth product flow and efficiency., • Enhance cross-departmental communication and reduce friction points through transparent reporting and clear accountability., • Set and monitor measurable key performance indicators (KPIs), analyze data and identify areas for improvement., • Embed and standardise all aspects of business ERP use (Dynamics 365) in order to ensure efficient utilisation of all resources., • Own inventory optimization by working with the relevant team to ensure optimal stock levels and minimize costs., • Co-ordinate transparent system reporting to ensure accurate, real-time visibility for effective product tracking., • Shape and promote a customer-experience-focused culture across departments., • Maintain and build strong customer relationships, ensuring their needs are met and expectations are exceeded., • Develop and implement operational strategies aligned with overall business objectives., • Collaborate with other departments and stakeholders to ensure smooth operations and alignment across the organization. Requirements: We are looking for a talented leader with 5+ years experience in a senior operational management role, with a proven track record of success. The successful candidate will have gained this experience within manufacturing and have a Bachelor’s degree in business administration, operations or related field. Benefits: • Competitive salary plus car allowance., • Flexible start and finish times., • 25 days holiday per year, including shut down over Christmas., • Company pension scheme including the option to contribute via salary sacrifice, • Company paid life insurance at 3 x salary with the option to upgrade the value and to include spousal cover., • Perks benefits, offering discounts on many high street brands., • Options for private healthcare and medical cash plan. Please note, some team members have finished for the Christmas break so shortlisting will be in the week commencing January 5th.

Nasdaq Trade Surveillance (NTS) equips financial institutions with the tools vital to detect and investigate market abuse on their platforms. The Research and Innovation (R&I) team conducts both qualitative and quantitative research to better understand customer challenges and requirements, transforming these insights into impactful improvements that enable our customers to detect financial crime more optimally and efficiently. Reporting to the Head Behavioural Scientist in NTS' R&I team, you’ll play a meaningful role conducting a range of duties, including industry and academic literature reviews, analyses of prosecuted cases, interviews and focus groups, as well as quantitative analysis of market data and other datasets. The overarching goal is to provide actionable insights that guide the development and implementation of AI - driven product improvements. Key Responsibilities • Undertake in-depth research to thoroughly understand customer problems and requirements., • Apply behavioural science methods to elicit and document expert knowledge and decision-making from practitioners., • Support product delivery leads and developers in translating research concepts into product features., • Communicate research findings to executive decision-makers and non-technical audiences., • Master’s or PhD in behavioural science fields such as psychology, cognitive science, or behavioural economics., • Proven track record in planning and delivering complex, applied research projects using both research methods., • Strong communication skills for presenting findings to non-technical audiences and senior executives, in both written and oral formats., • Strong foundation in cognitive psychology concepts, models, and decision-making theories, with expertise in knowledge elicitation techniques such as Cognitive Task Analysis., • Experience conducting research and analysis using real-world data, • Practical experience in technology or software development (ideally AI), combined with familiarity with financial markets or trade surveillance and basic programming skills in R or Python., • Competitive base salary, • Annual bonus, • Annual equity grant, • Employee Stock Purchase Plan offering discounted company shares, • Pension matching, • 28 paid vacation day, • 6 additional days off per year, • Extra vacation time based on tenure, • Work from (almost) anywhere – up to 20 days/year, • Paid time off to volunteer, • Health insurance, • 24/7 mental health support for you and your family, • Global mentoring program, • Unlimited access to e-learning platforms, • Hybrid work setup

Ship & run backend systems that turn messy signals into truth Boam AI builds managed data solutions that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. These agentic systems power CRMs, data warehouses, AI products, and mission-critical decisions across the enterprise. As a Senior Backend Engineer, you will own core parts of our Scala + Python data and agent infrastructure. You will design, build, and scale existing and greenfield systems that keep our data fresh, our APIs fast, and our customers’ workflows moving. This is a role for someone who wants real ownership over hard technical problems, with minimal safety nets and a small, senior team. What You’ll Do • Design and build resilient backend services and APIs, • Own critical data pipelines from ingestion to enrichment to delivery, • Prepare our systems for 100x data growth over the next three years, • Build reliability and test coverage into the code itself – no separate QA layer, • Improve performance, scalability, and observability across our stack, • Work closely with data/ML to productize AI-powered agents end to end, • Raise the engineering bar through design reviews, pairing, and mentorship, • Optimize for real impact, customer outcomes, and fast iteration over theoretical perfection, • Use next-gen AI tools to improve code quality and velocity You Might Be a Fit If... • 5+ years building and operating production backend systems, • Strong experience with Scala, Python or functional / JVM languages, • Comfortable with distributed systems, data modeling, and high-volume pipelines, • Enjoy greenfield work: from first principles design to deploy and monitoring, • Thrive without heavy process, QA buffers, or endless safeguards, • Bias to ship, measure, and refine rather than over-architect, • Motivated by solving real user problems, not just abstract puzzles, • Excited to work where AI/ML is deeply embedded in the product, not bolted on Why Boam AI • Join a no-politics, high-trust, low-ego, and high-talent team, • Own mission-critical systems used by top-tier enterprise customers, • Work directly with founders & Head of Engineering on problems that matter, • High autonomy, real impact, and clear ownership from day one, • Operate at the intersection of AI, data infrastructure, and enterprise workflows, • Top-tier compensation with meaningful equity upside, • Help build the platform, patterns, and engineering culture you can be proud of Our Hiring Process Our process is fast, structured, and transparent — built to respect your time and surface real mutual fit 1. Intro Call: A short conversation to learn more about you, share context on Boam AI and the role, and answer initial questions, 2. Deep Dive: Walk us through past engineering work and how you think about complex, ambiguous backend problems, 3. Work Sample: Solve a real Boam-style technical challenge that shows your coding style, system thinking, and execution muscle, 4. Founder Conversation: Candid discussion with our founder on ambition, values, ownership, and how you’d grow with us as we scale the platform Apply between Dec 15, 2025 and Jan 10, 2026. After Jan 10, we’ll review all applications and quickly invite the candidates we’d like to take forward.

Build the ML systems that power market leaders Boam AI builds managed data solutions that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. These agentic systems power CRMs, data warehouses, AI products, and mission-critical decisions across the enterprise. As a Senior Machine Learning Engineer, you will own end-to-end ML systems that power our core product. You’ll design and operate scalable ML data pipelines and agentic workflows, ship production-ready LLM and model-driven features, and help guide how new research and techniques make it into production. This is a role for someone who has shipped ML at scale, wants real ownership, and is excited to help set the bar for a small, senior team. What You’ll Do • Own production ML systems end to end: design, ship, operate, and improve, • Build scalable ML pipelines and agentic workflows you can run and trust at scale, • Develop and ship production-ready LLM- and model-driven features, • Collaborate closely with backend, data, and product teams on ML-powered features and APIs, • Guide the adoption of new ML research and techniques into production systems, • Implement and refine experiment tracking, model CI/CD, and automated retraining, • Raise reliability and observability: drift detection, data quality, and regressions, • Help shape our ML/AI architecture, tooling, and best practices, • Mentor ML engineers through design reviews, pairing, and feedback You Might Be a Fit If... • 5+ years of ML experience, including owning production ML systems end to end, • Strong Python skills and deep experience with ML or LLM-based systems, • Comfortable designing and operating ML pipelines, feature stores, and evaluation at scale, • Familiarity with modern foundation models and agentic patterns, • Helped engineers level up through feedback and standards, • Evaluated new ML/AI approaches and got the best ones into production, • Bias to ship, measure, and refine rather than chase perfect offline metrics, • Motivated by solving real customer problems and seeing models used in the wild, • Thrive without heavy process, QA buffers, or endless safeguards – you own what you ship Why Boam AI • Join a no-politics, high-trust, low-ego, and high-talent team, • Work on mission-critical ML systems used by top-tier enterprise customers, • Work directly with founders and the Head of Engineering on problems that matter, • High autonomy, real impact, and clear ownership from day one, • Operate at the intersection of AI, data infrastructure, and enterprise workflows, • Top-tier compensation with meaningful equity upside, • Help build the ML platform, patterns, and engineering culture you can be proud of Our Hiring Process Our process is fast, structured, and transparent – built to respect your time and surface real mutual fit 1. Intro Call: A short conversation to learn more about you, share context on Boam AI and the role, and answer initial questions, 2. Deep Dive: Walk us through past ML work and systems you’ve led, and how you think about complex, ambiguous modeling and production challenges, 3. Work Sample: Solve a real Boam-style ML challenge that shows your modeling approach, system design thinking, and execution muscle, 4. Founder / Leadership Conversation: Candid discussion with our founder and Head of Engineering on ambition, values, ownership, and how you’d help us scale our ML and agentic systems and mentor the team. Apply between Dec 15, 2025 and Jan 10, 2026. After Jan 10, we’ll review all applications and quickly invite the candidates we’d like to take forward.

About The Role Grade Level (for internal use): 14 Head of Technical Product – Financial Risk Analytics The Head of Technical Product Management will lead the technical product strategy and execution for market risk and counterparty credit risk solutions within the Financial Risk Analytics business. This role focuses on ensuring the technical feasibility, scalability, and performance of products while aligning with business objectives. The position requires close collaboration with Technology, Quant, and Architecture teams to translate complex technical requirements into actionable roadmaps and deliver robust, cloud-native solutions. Key Responsibilities • Collaborate with the CPO to define and own the technical product vision and roadmap, ensuring alignment with business and technology strategies, • Support the CPO being a local counterpart, helping mentoring the product team, • Lead a team of product analysts responsible for bridging business needs and technical implementation, • Partner with product owners and the CPO to find solutions benefiting all products and platforms, and to optimize the design of features in accordance to the strategic product architecture, • Partner with engineering and operational teams to validate technical designs, resolve delivery challenges, and ensure system integrity, • Drive adoption of modern technology practices (cloud-native, microservices, APIs) across the product portfolio, • Conduct technical risk assessments and ensure compliance with security and performance standards, • Collaborate with stakeholders to prioritize technical enablers alongside business features, • Improve technical governance, release predictability, and communication of technical dependencies, • Reduction in technical debt and improved system performance, • Predictable delivery of technically complex features, • Increased adoption of modern technology frameworks, • Improved collaboration between product and engineering teams, • Highly collaborative and able to influence without full authority, • Clear communicator with strong stakeholder management capability, • Analytical thinker with strong prioritization and decision-making skills, • Able to operate in transformation environments with evolving processes, • 15+ years in technical product management or related roles in financial technology, • Strong understanding of cloud-native architectures, APIs, and SaaS delivery models, • Knowledge of market risk, portfolio analytics, or counterparty credit risk domains, • Strong familiarity with analytics platforms and technical integration challenges between analytics, data and infrastructure, • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role We’re looking for a Product Design Manager to lead the design of elite sports products at Hudl. You’ll shape tools that help organizations work smarter across video analysis, performance and recruiting. As part of the Elite UX Strategy team, you’ll help us move from product-centric tools to unified experience pillars while championing high-quality, accessible and consistent design. As the head of design for Elite North American sports, you’ll own the experience, vision and quality outcomes while helping Hudl evolve toward a seamless, integrated platform. In This Role, You’ll • Be a coach. You’ll manage and professionally develop a small team of exceptional designers working in the same space. You’ll mentor them on both soft and hard skills, helping them develop and achieve their career goals., • Focus on the customer. You’ll lead with a user-centered mindset, translating research and data into actionable insights that reduce friction and time-to-value for elite users., • Be a visual and verbal storyteller. You’ll communicate design vision and decisions clearly, connecting user needs to business outcomes and aligning partners across Product and Engineering., • Add clarity to ambiguous problem spaces. You’ll guide teams through complex, multi-product workflows by asking the right questions and balancing simplification with elite-level customization., • Collaborate across disciplines. By forming close partnerships with counterparts in Engineering, Product, Scrum and Quality, you’ll help define requirements and deliver clear and focused digital user experiences., • Management track record. You’ve led at least one designer as a direct report and have experience developing talent., • Strong communicator. You thrive in a collaborative environment and can confidently sell ideas based on solid rationale and objectives from cross-functional teams., • Systems mindset. You have a platform-first approach with experience driving consistency through design systems., • A problem-solver. You have the ability to think critically and holistically about user interactions to provide innovative solutions that factor in technical, business and design constraints., • Technical proficiency. You’re proficient with modern component-based design software like Figma and use tools like Miro to drive alignment with stakeholders., • Iterative prototyping skills. You’re proficient at using low- and high-fidelity prototyping tools and wireframing techniques based on the needs of the project., • Research and insights experience. You’ve planned and conducted qualitative and quantitative user research and know how to translate insights into actionable outcomes., • A sports enthusiast. You understand the unique challenges and opportunities within the sports technology industry., • Experience with complex systems. You’ve designed complex enterprise or expert systems and understand multi-product or cross-platform design., • Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too., • Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas., • Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing., • Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.

Location: London Salary: Competitive plus benefits Contract Type: Full Time, Permanent Build your Future with Us! Are you an experienced Quality Advisor looking to take your career to the next level? Do you thrive in fast-paced environments? If so, we want you on our team! At McLaughlin & Harvey we position our people for success and have built a culture on collaboration. We are seeking an experienced Quality Advisor to enhance our team and drive success across our high value projects. This is an exciting time to join McLaughlin & Harvey due to a planned departmental expansion we have opportunities for growth and progression within the team. Why join us? • Exciting Projects – Work on varied sector projects and leave a lasting legacy, • Career Growth – Clear progression pathways and continuous professional development, • Collaborative Culture – Be part of a team that values innovation, integrity, and a commitment to excellence, • Competitive Package – Enjoy a competitive salary, great benefits with flexible and hybrid working options What you will be doing Reporting to the Group Head of Quality Manager, the Quality Advisor will be an integral part of the Project Management team providing support and guidance to ensure that our projects are delivered to a high standard and to our contractual requirements. This will be achieved by becoming imbedded within the team to plan what the quality requirements are as early as possible and how these will be achieved. Duties will include: • Continual promotion of our Quality ethos and culture at all levels in the Company and with subcontractors;, • Ensure working practices align with our Quality processes/procedures and comply with both statutory and regulatory legislation;, • Manage the Quality KPI’s on our projects and drive improvements across these including the creation of reports for senior management;, • Provide Quality support to our projects and management teams in the form of training, guidance, coaching and advice;, • Carry out audits on our projects and supply chain;, • Review Subcontractor Quality documentation from pre-award, pre-start, ITPs, checklists, Non-Conformances to ensure compliance;, • Actively look for new approaches, best practices and technologies to improve the consistency of our installations and make these as lean as possible;, • Gather information to create and issue Quality alerts and toolbox talks to prevent reoccurrence of failures across our business;, • Lead workshops in conjunction with our project teams to understand the root cause of failures using root cause analysis tools (eg. 8D, 5 Why’s, and fishbone diagram);, • Escalate to management where Quality falls below the high level expected by McL&H and produce a plan to improve this;, • Attend any Quality related meetings on our projects, internally, with our supply chain/clients;, • Participate in any Quality improvement projects;, • Provide support to the work winning and pre-construction teams in the form of PQQ’s, tender submissions and the planning for Quality before the works start on site;, • Monitor customer feedback to improve how we deliver our projects and to become the contractor of choice through positive advocacy;, • Support the Cost of Poor Quality across our business;, • Support our projects in the closure and investigation of non-conformances and defects;, • Lead and deliver Quality initiatives to help raise awareness of the importance of good Quality management;, • Travel and overnight stays will be required to visit/support our projects. What We’re Looking For Essential • Proven track record as an operational Quality Advisor within the Construction industry delivering continuous Quality Improvement Projects;, • Knowledge of quality standards, audit procedures and integrated management systems;, • Root Cause Analysis investigation experience;, • Excellent oral and written communication skills including the ability to present both face to face and via webinars;, • Must have excellent organizational and management skills;, • Ability to work as part of a team and to positively influence others;, • Self-motivation and a drive to achieve business improvement as well as personal improvement, • IT literate in Microsoft Office tools;, • Can work as part of a team and own their own initiative;, • Experienced in digital quality assurance systems;, • A current CSCS Card. Desirable • Professionally qualified within the Quality field (Member of the CQI to at least Practitioner Level (PCQI or higher));, • Lead Auditor or internal auditor. How to Apply: If you’re ready to take the next step in your career with a company that values your expertise and innovation, we’d love to hear from you! Apply by clicking apply below. Join us on our journey to #BuildingTogetherUnlockingPotential McLaughlin & Harvey are an equal opportunities employer who are committed to providing a workplace free from discrimination or harassment. We expect every employee to care and commit to their contribution to the cultivation and maintenance of an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. As a Disability Confident employer we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Day-to-day, you will: Sales Revenue Growth • Prospecting and qualifying potential prospects, both outbound and inbound, • Achieve personal KPIs and targets, and as part of the wider sales team, • Generate new revenue within existing customer base from group expansions and referrals, • Review your own sales performance, and make accurate target commits for your monthly sales, • Assist Head of Sales and Sales Team Leads with the delivery of the sales strategy, • Awareness of emerging markets and market shifts while being fully informed of new products and competition status and pricing Team Collaboration • Work collaboratively with team members to develop a mutual relationship of trust and respect to maintain an empowered team, • Share ideas and propose solutions to improve productivity, efficiency and to drive incremental revenue, • Assist Head of Sales and Sales Team Managers with personal and team ongoing training as required, • Consistently work both independently and as part of the team towards the Company’s vision and goals Reporting and Compliance • Ensuring all administration is completed effectively, • Adhere to departmental SOPs, • Proficient use of CRM / Microsoft / Sales Software tools, • Adhere to all company policies, procedures and business ethics codes Your skills and experiences might also include: • Experience in a SaaS Sales role, • Operations experience at a manager level in the hospitality industry, preferably in the F&B sector, is desirable, • Committed to continuous education through workshops, seminars and conferences The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.

Reporting to the Vice President of Software Engineering, you will lead our global SIM engineering organization and own the strategy and delivery for all SIM, eSIM , and iSIM products. This role combines technical depth with strong people, vendor , and contract management to ensure KORE’s SIM solutions meet the highest standards of design, quality, and scalability. You will guide SIM development projects from concept to launch, ensuring every solution meets our high standards for quality and security. As the key leader between internal engineering teams, product management, and external vendors, you will manage strategic supplier relationships, negotiate contracts, and enforce performance standards while coaching and developing a high-performing engineering team. Key Responsibilities Leadership & People Management • Lead and mentor a global team of SIM engineers , fostering a culture of innovation and accountability ., • Define team goals , set clear performance metrics , and drive professional development through regular feedback and coaching ., • Oversee the entire SIM lifecycle—from design and development to testing and optimization—using feedback from the field to guide improvements., • Ensure all SIM designs meet KORE’s specifications and industry standards for reliability , security, and interoperability . | More direct and removes the slightly redundant " guaranteeing .", • Oversee quality assurance processes and drive continuous improvement in SIM engineering practices ., • Build and maintain strong relationships with global SIM manufacturers and technology partners ., • Negotiate and manage vendor contracts , focusing on compliance with service-level agreements ( SLAs ) and quality metrics ., • Collaborate with Pre -Sales, Sales, and Network Engineering teams to support customer needs and ensure successful go -to- market execution ., • Provide executive-level updates on project status, risks , and mitigation plans ., • Drive innovation in SIM technology , exploring and implementing next-generation features and security enhancements ., • Lead root cause analysis for complex SIM- related issues and translate findings into long-term product and process improvements ., • Contribute to KORE’s technical strategy and represent the company in key industry forums and standards bodies when required . Required Qualifications • Bachelor’s degree in Engineering or equivalent experience ., • Proven experience building and leading high-performing technical teams. | More direct and action-oriented ., • Strong background in SIM architectures , SIM applets (e.g., Multi-IMSI ), key management, cryptographic functions , and secure element technologies ., • Deep understanding of authentication algorithms ( Milenage ), cryptographic algorithms (3DES, AES, RSA, ECC), and key ceremony processes., • Experience with vendor and contract management, including negotiations and SLA enforcement ., • Hands-on knowledge of network monitoring and diagnostic tools ( Wireshark /PCAP, Netscout , Comprion , QXDM, AT commands )., • Solid understanding of 2G/3G/4G/5G network architecture , OTA (SCP02, 80/81), and Remote SIM Provisioning (RSP)., • Familiarity with standards: 3GPP 31.111/31.102, ISO 7816, ETSI 102 221/223/671, GSMA SGP 02/22., • Excellent organizational , communication , and executive reporting skills ., • Ability to manage multiple high-impact projects in a fast- paced , global environment . Desired Qualifications • Detailed understanding of core network design (Layer 4+), • IoT module test / development experience (IE Quectel , ublox , Telit ), • IoT device firmware development / test experience (IE Teltonika , customer specific), • Experience with software development using Java, C and/or Python, SIM APDU / applet development / test experience This role is ideal for a strategic engineering leader who combines deep technical expertise with the ability to manage people, vendors, and complex contracts—ensuring that KORE continues to set the industry standard in SIM technology and IoT connectivity. Kore Values Customer Obsession We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers. Be the Spark We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate. Own the Outcome We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense. Grit & Positivity We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments. Challenge. Debate. But Be Human. We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Technical Resource Manager, Hybrid Roc Technologies is looking for a proactive Technical Resource Manager to oversee our technical resource pool, mainly consisting of networking and Microsoft engineers, architects, and consultants. This versatile role is vital to Roc’s growth plans, ensuring the right skills are available at the right time to meet customer needs while maximising utilisation. As a key member of the services leadership team, you will oversee employee engagement, career development, recruitment, and vendor accreditation. Working closely with Sales, Project Management, and PMO, you will forecast resource requirements and align technical capabilities with Roc’s strategic imperatives. Key Responsibilities • Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups., • Deliver best practice employee engagement across the full lifecycle., • Drive effective performance management processes., • Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff., • Maintain strong internal and external stakeholder relationships, ensuring customer satisfaction., • Forecast future resource requirements and address skills or capacity shortfalls., • Optimise resource utilisation, resolving bottlenecks and conflicts., • Manage vendor accreditation programmes., • Support Roc’s growth initiatives through skills development. Knowledge, Skills & Experience Essential • Proven experience in technical resource line management., • Skilled in managing technical staff across all levels., • Experience in vendor engagement and management., • Strong background in forecasting utilisation and resource capacity planning., • Ability to work across multiple internal stakeholders., • Experience of matrix management., • 5+ years’ experience in technical management or people leadership., • Track record of driving growth through skills development and profitability through utilisation optimisation. Desirable • Experience delivering within Roc’s strategic sectors (Higher Education, Defence, Nuclear, Local Government)., • Knowledge of Roc’s key vendor technology stacks (HPE Networking, Microsoft)., • Previous management of 3rd party suppliers., • Pre-sales commercial management skills., • SC Clearance. Key Attributes • Highly organised, with the ability to manage multiple tools and data sources., • Strong leadership skills, capable of both direct line and matrix management., • Passion for people development across technical and soft skills., • Analytical problem-solver with resource planning expertise., • Confident communicator and collaborator, able to present to senior stakeholders., • Skilled at prioritising conflicting tasks and deadlines.

At BrightLocal, our mission is simple: empower businesses to grow locally. We do this by making growth simple by removing the complexity of local search marketing, enabling local businesses to rise above their competitors and win new customers. We turn data into action through AI-powered insights, expert guidance, and hands-on support that help businesses make the right decisions. ⭐ About the Role As our People Partner, you’ll help our teams to thrive, building strong performance, meaningful development, and healthy, sustainable ways of working. This role will play a key part in partnering with our newly created Sales Circle, as we explore new ways of organising work, while also flexing to support other teams as priorities shift. It’s a brilliant opportunity for someone who loves working close to the business, balancing commercial impact with care for people. 🎯 What you’ll be doing Turning our people strategy into real impact • Partner with the Head of People Experience to translate our People strategy into practical, high-impact actions., • Work closely with leaders and team members across Sales and other commercial teams. Partnering with leaders and teams • Act as a trusted People Partner, with a primary focus on the Sales Circle., • Support leaders with: Performance and feedback, team health and engagement, change, growth, and evolving roles, • Provide clear, pragmatic guidance that strikes a balance between compliance and doing the right thing for people. Performance, growth & accountability • Help BrightLocal build high-performing, sustainable teams through clear expectations and goals, regular 1:1s and feedback and meaningful development conversations, • Support career paths and progression for sales and customer-facing roles., • Coach leaders to manage performance confidently, fairly, and constructively. Capability & development • Identify capability gaps early, particularly in fast-growing or high-pressure areas., • Design and deliver learning and development initiatives that support both individual growth and business needs., • Contribute to succession planning and talent development across BrightLocal, not just within one area. Engagement, culture & ways of working • Own engagement initiatives, using feedback to drive real, visible improvements., • Support teams to balance pace and performance with wellbeing and sustainability., • Help embed BrightLocal’s beliefs into how work gets done. Insight, data & decision-making • Use people data, feedback, and insight to spot trends, risks, and opportunities., • Share insights in a way that helps leaders make better people decisions. 🎁 What We Offer • Salary: Dependent on experience, • Bonus: Up to 20% (10% company + 10% team performance), • Hybrid working: 2 days a week in our Brighton office, • Flexible hours: 30–37.5 hours per week considered, • Holiday: 25 days + bank holidays + your birthday off, • Duvet Days: 3 per year, • Healthcare: Vitality, • Learning & Development: £1000 annual personal budget + additional opportunities 🌱 About You • Genuinely connects with BrightLocal’s beliefs and brings them to life., • Understands the realities of commercial and customer-facing environments., • Is practical, thoughtful, and confident enough to challenge when needed., • Has a deep love of organisational culture and knows how to evolve it., • Is delivery-focused, comfortable with ambiguity, and enjoys creative problem-solving., • Thrives in change and helps others find clarity. Experience That Will Help You Thrive • Proven experience at a People Partner level across the full employee lifecycle., • Experience working within an international business., • Strong knowledge of employment law and people best practice., • A track record of partnering with leaders in sales or revenue-generating teams., • Confidence handling sensitive situations with care and discretion., • Experience using people data to inform decisions., • Familiarity with HR systems (HiBob is a bonus!)., • Experience in fast-paced, scale-up or SaaS environments. 🚀 About BrightLocal We’re friendly, talented, and deeply connected to our company's beliefs. Whether in our vibrant Brighton office or working remotely, we want every team member to feel energised, valued, and excited to come to work. If you’re passionate about great hiring, love building meaningful candidate experiences, and want to play a key role in shaping a growing organisation, we’d love to hear from you.

R-162613 Head of GenAI for General Insurance Location: London or Norwich Salary: £110,000 - £125,000 The Head of GenAI plays a pivotal role in helping General Insurance unlock new value through the practical, responsible and scalable use of GenAI. Working as a strategic partner to senior leaders across Personal Lines, Commercial Lines and Claims, the role focuses on identifying high‑impact opportunities, shaping realistic solutions, and ensuring GenAI is successfully embedded into day‑to‑day operations. A bit about the job This is not a purely technical role, although technical understanding is important, it is about partnering to drive AI driven innovation into the business—working closely with leadership teams to understand their challenges, translate them into GenAI‑enabled use cases, and guide delivery through to adoption and measurable outcomes. The focus is on what GenAI can do for the business: improving efficiency, enhancing customer experience, enabling faster decision‑making and opening up entirely new opportunities for growth. The role leads the end‑to‑end lifecycle of GenAI initiatives, from discovery and prioritisation through to implementation and scaling. It brings together technical experts, product teams, data scientists and operational leaders to ensure solutions are safe, compliant, value‑driven and aligned to GI's strategic priorities. The Head of GenAI helps build a culture that embraces experimentation, responsible innovation and continuous learning—ensuring that GenAI delivers real benefits for customers, colleagues and the business Skills and experience we’re looking for • Deep expertise in artificial intelligence, with a strong focus on generative AI technologies and their application across insurance operations., • Strong knowledge of machine learning, natural language processing, and large language models, including their ethical and regulatory implications., • Strong business acumen and commercial awareness, with the ability to assess and communicate the financial impact of GenAI initiatives., • Ability to influence and advise senior stakeholders across Aviva, translating complex technical concepts into clear business outcomes., • Excellent understanding of the UK general insurance market, including Personal Lines, Commercial Lines, and Claims. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Salary: £110,000 - £125,000 (depending on location, skills, experience, and qualifications), • Bonus opportunity – 25% of annual salary Actual amount depends on your performance and Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on +44 7353 138456 or send an email to

Senior Business Systems Analyst - Cheshire Our client is seeking an experienced Senior Business Systems Analyst to join their Application Services team. This role plays a key part in driving and enabling business change across IT systems and operational processes. Working closely with subject matter experts across the organisation, the Senior Business Systems Analyst will act as the conduit between business stakeholders and IT technical teams. You will ensure system changes are clearly defined, fit for purpose, and successfully delivered. The role also includes mentoring Business Analysts, supporting project delivery, and contributing to the continuous improvement of project and business processes. Key Responsibilities • Lead requirements gathering across multiple business areas using appropriate tools and techniques, • Produce clear, detailed functional and system specifications for technical delivery and testing, • Work closely with development teams to ensure solutions meet business requirements, • Mentor and support Business Analysts within the team, • Provide project management support for assigned change initiatives, • Collaborate with Project Managers to ensure delivery on time and within budget, • Conduct system testing and manage User Acceptance Testing (UAT) for internal and third-party solutions, • Coordinate and deliver user training where required, • Support the Head of Application Services in reviewing and improving project and business processes, • Represent the IT team and maintain effective working relationships with internal and external stakeholders Skills, Knowledge & Qualifications Essential: • Proven experience in a Business / Systems Analyst role within an IT development environment, • Strong understanding of the full software development lifecycle (SDLC), • Experience with project planning and change management, • Ability to produce detailed functional specifications suitable for development and testing, • Strong analytical and problem-solving skills, • Excellent stakeholder engagement and communication skills, • Certified ISEB / BCS Business Analyst, • Experience using Jira and MS Office applications, • Highly organised with strong attention to detail Desirable: • PRINCE2 Foundation or Practitioner certification, • Experience within the Financial Services sector Experience • Extensive end-to-end experience delivering IT system projects and change initiatives, • Proven experience transitioning projects into Business-as-Usual operations, • Some project management experience within a software development environment, • Ability to influence cross-functional teams without formal authority, • Confident presenter, able to communicate business, technical, and project information clearly Personal Attributes • Proactive, flexible, and solutions-focused with a “can-do” attitude, • Collaborative team player with an energetic and positive approach, • Customer and results oriented, • Comfortable working in a small team environment and under pressure, • Eager to learn, share knowledge, and continuously improve Interested? Please Click Apply Now! Senior Business Systems Analyst - Cheshire

Shape the Future of Customer Engagement As the Director, Head of Lead Acquisition, you are the architect of Evotec’s global customer engagement strategy. This is not just a leadership role—it’s a mission-critical position that drives how we connect with outside. You will lead a high-performing global team, ensuring every customer inquiry becomes an opportunity for impact. From optimizing digital commerce platforms to orchestrating strategic outreach initiatives, your work will define how Evotec is experienced across every touchpoint. You will own the global inquiry ecosystem, setting standards for speed, accuracy, and professionalism while championing innovation and continuous improvement. Beyond operational excellence, you will support global campaigns and events, aligning them with commercial objectives to amplify Evotec’s visibility and position us as a top-tier partner in life sciences. Your leadership will foster trust, strengthen partnerships, and accelerate growth. Key Responsibilities Global Inquiry & Communication Leadership • Drive customer engagement by overseeing and optimizing worldwide inquiry routing for timely, accurate, and meaningful responses., • Establish and enforce global communication protocols that ensure consistency, efficiency, and proactive engagement., • Lead qualification and monitoring processes, ensuring strategic alignment and continuous improvement., • Define and track KPIs to measure impact, optimize performance, and fuel business growth. Digital Commerce & Campaign Strategy • Own global commerce inquiry management and ensure seamless integration with organizational processes., • Partner with marketing and commercial teams to design and execute digital engagement strategies that convert interest into action., • Support global campaigns through centralized list generation, outreach tools, and analytics. Event & Strategic Outreach Leadership • Deliver world-class global event support—from planning and sales coordination to post-event reporting and follow-up., • Manage and optimize strategic lists (venture capital contacts, key stakeholders) to enable targeted outreach., • Ensure data accuracy and actionable insights through robust analytics and database management. What You Bring • Proven expertise in global communication workflows, CRM systems, and inquiry management., • Strong understanding of e-commerce platforms, digital marketing technologies, and business intelligence tools., • Experience leading global teams and managing complex, cross-functional projects., • Exceptional communication and stakeholder engagement skills—you influence at every level., • Ability to implement scalable processes and drive adoption across diverse teams. Why This Role Matters • You will define how Evotec engages with the world—from first inquiry to lasting partnership., • Your leadership will shape global strategies, optimize digital platforms, and elevate brand visibility., • You’ll have the mandate to innovate, lead transformation, and deliver measurable impact on growth. Requirements • 3+ years of experience in global communication management, outreach operations, or commercial leadership roles., • Understanding of Evotec capabilities and end-to-end offerings, • Science degree, • Fluent in English. FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap. ENG : In the frame of our Diversity policy, Evotec considers, with equal competences, all applications including people with disabilities.

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. An exciting opportunity has become available to join Boeing Defence United Kingdom (BDUK) as a Senior Commercial Manager. This role is full-time based in Bristol. This is role within the BDUK Fixed Wing Commercial Team, reporting to the Fixed Wing Head of Commercial. The Fixed Wing business comprises of projects focused on sustainment and support to the P-8, E-7 and C-17 aircraft with ongoing growth activities and long-term contracted programmes. About the role: This is a senior-level, non-line management role within the team. Principal responsibilities of the role include: - • reviewing, interpreting and drafting terms and conditions including those that are highly complex, • comprehensive contract management duties – both routine and dealing with all arising programme ‘problems’ and seeking to resolve / mitigate, • developing and reviewing statements of work, • leading and participating in contract change and contract tasking proposal development, negotiation and award activities, • developing and supporting cost estimates and the determination of profit or earnings objectives, • performing and approving risk assessments to balance risks and opportunities, • reviewing and approving proposals and other products developed by peers, • reviewing and approving other agreements with outside parties, • fully understand, implement and adhere to BDUK Commercial policies/procedures and ensure compliance with Corporate Policies/Procedures and all legislation, regulations and standards applicable to your contracts / proposals, • submit offers and contractually commit the company within permitted delegated authority, • responsibility for all commercial artefacts, tasks and obligations, • strategic thinking and applying a portfolio-wide evaluation of topics and problems to ensure interdependencies and cross-programme impacts are appropriately managed, • proactively anticipates risks and issues and raises awareness and help needed early, • demonstrates high levels of quality in products and high levels of standards in application of commercial administrative duties, • maintaining currency in programme environmental awareness, • Analytical skills, • Business financial acumen, • Communication, • Cross functional partnership, • Customer relationship management, • Decision making, • Negotiation, • Excellent customer relationship management, • Leadership experience - complex projects and/or teams, • WCC (formerly IACCM) qualification and/or experience in associated role, • Knowledge and skilled in Defence contracting and terms & conditions – drafting, interpretation and negotiating, • Strong understanding of Single Source Contract Regulations, • Experience in or knowledge of bidding in competition, • Negotiation skills, • First-time quality, • Fast and effective responsiveness in a multifaceted, complex environment, • Demonstrable experience working in a matrix organisation, • Ability to handle a diverse, fast-paced, high workload, • Able to work under supervision and independently, • Experience in identifying and implementing improvement initiatives, • Effective at finding opportunities and risks and to manage them to create enhanced value for the organisation, • A positive work attitude and team building approach, • Adaptable, able to cope with changing requirements and multiple priorities and can remain effective in difficult times, • Competitive salary and annual incentive plans, • Continuous learning - you’ll develop the approach and skills to navigate whatever comes next, • Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way, • An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs, • Excellent Adoption and Parental leave options, • 23 days plus UK public holidays and a Winter Break between Christmas and New Year, • Pension Plan with up to 10% employer contribution, • Company paid BUPA Medical Plan, • Short Term Sickness: 100% pay for the first 26 weeks, • Long Term Sickness: 66.67% of annual salary from 27th week, • 6x annual salary life insurance, • Learning Together Programme to support your on-going personal and career development

Business Development Manager | £65-80k+ OTE Year 1 I £80k-£100k Year 2 Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers Ready to own your territory and earnings? We're looking for a proven B2B hunter to drive growth at one of the UK's fastest-scaling tech companies. The Opportunity Focus Group has grown to £1bn valuation with 30,000+ customers and 1,000+ employees. We're not slowing down. As our Business Development Manager, you'll own a protected territory, selling our complete technology stack (Telecoms, IT, Cyber Security, Mobile) to SME and mid-market businesses. This isn't order-taking it's consultative selling that builds lasting partnerships. Your Earnings Potential: • Base: £30-40k + £400/month car allowance (depending on experience), • Year 1 OTE: £65-80k (realistic, based on current team performance), • Top performers earn: £100k+ (uncapped commission with monthly accelerators) This is true 360 sales ownership - you'll control the entire customer journey: • Prospecting: Research your territory, execute outbound campaigns (cold calling, LinkedIn, email), turn cold prospects into warm opportunities, • Consultative Selling: Run discovery calls and face-to-face meetings, present tailored solutions that solve real business challenges, • Closing Deals: Navigate complex B2B cycles with multiple stakeholders, handle objections, negotiate contracts, and close through value creation, • Lives for the hunt - you get energized by finding and winning new business from scratch, • Thrives on cold outreach - picking up the phone, networking events, and creating opportunities, • Loves the challenge of breaking into new accounts and building relationships from zero, • Has B2B sales experience with complex solution selling, • Is self-motivated and resilient - rejection doesn't phase you; it fuels you, • Track record of consistently opening new territories or markets, • Experience selling technology solutions to SMEs (20-500 employees), • Real earning potential: No thresholds or limits - Industry Leading GP commission share + monthly accelerators, • Territory protection: Your accounts stay yours. We don't redistribute successful territories., • Product training: Comprehensive onboarding on our full tech stack, plus ongoing education as we add new solutions., • Flexible working: 2 days WFH after probation (performance-dependent), work from any UK office. The process: (Please note the below process is subject to change due to logistics, candidate availability, and office location requirements) • Initial phone screening with TA Partner (20-30 mins), • Video interview with Sales Manager (45 mins -1 hour) Focus Group Ltd. We are committed to protecting all personal data in accordance with GDPR. All staff share responsibility for data protection. Report any data protection concerns to your manager or our Data Protection Officer.

JOB TITLE: Director - Head of Commercial Performance & Effectiveness LOCATIONS: Birmingham / Glasgow / Leeds / London HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity We have an exciting opportunity for a Director, Head of Commercial Performance & Effectiveness, to join our Commercial Cards team. This is a senior leadership role where you'll be accountable for leading the commercially focused elements of the commercial card business including portfolio and sales performance, commercial strategy, data, pricing and contract management. You'll partner with our Finance, Sales and Digital teams as well as Product and Operational teams to drive strong commercial outcomes aligned to the business strategy. Reporting directly to the Head of Commercial Cards, you'll play a key role as part of the Commercial Card Leadership Team. This role provides a great opportunity to lead a dynamic and forward-thinking team and play a key role in shaping and delivering the business strategy. The Commercial Card business is transforming and growing, so there couldn't be a better time to join us! Your Accountabilities Will Include: * Own and drive the commercial strategy * Oversight and management of the end-to-end P&L * Ensuring pricing strategy and methodology reflect business outcomes * Drive understanding and track portfolio performance to inform the strategy * Partner closely with Finance and Sales teams to accurately track and report progress * Leading, coaching, and mentoring the team to enable high performance * Managing customer contracts and ensuring performance in line with standards and terms Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, constantly evolving business that's shaping finance as a force for good - a bank that's empowering its people to innovate, explore possibilities and grow with purpose. What You'll Need * Strong commercial skills * Experience leading commercialisation teams and/or projects * Exceptional P&L management skills * Strong leadership skills * Excellent interpersonal skills coupled with the ability to think laterally, be innovative and find creative solutions * Brilliant collaborator across matrix teams And Any Experience of These Would Be Useful * Experience and understanding of Commercial Cards * Knowledge of Cards payment rails and funding models About Working for Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers - just let us know what you need. We also offer a wide-ranging benefits package, which includes: * A generous pension contribution of up to 15% * An annual performance-related bonus * Share schemes including free shares * Benefits you can adapt to your lifestyle, such as discounted shopping * 30 days' holiday, with bank holidays on top * A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

💻: E-commerce Senior Customer Service Manager 📍: Uxbridge UB8 2AD, UK 🕓 Full-time · Permanent · In-house role (Hybrid 2 days WFH) £ : DOE £40-45K Join one of the UK’s fastest-growing consumer goods companies. At Keplin Group Limited, we supply a wide range of high-quality home, lifestyle, and personal products to major UK retailers, supermarkets, and online marketplaces. We’re looking for an experienced Ecommerce Customer Service Manager to lead our online customer experience and support team — making sure every customer interaction reflects our commitment to quality, trust, and satisfaction. 🔍 About the Role You’ll take ownership of our ecommerce customer service function — overseeing daily operations across our website, Amazon, and retail partners. You’ll lead a small but dynamic team, set service standards, and work cross-functionally to improve fulfilment, returns, and overall customer satisfaction. This is a hands-on, fast-paced role for someone with strong leadership skills, a strategic mindset, and a passion for delivering an exceptional customer experience. You’ll thrive here if you enjoy a busy, high-volume environment where priorities shift quickly and every day brings new challenges and opportunities. 📈 Reports to: CEO and Head of Operations 👥 Team: Customer Support Executives / Coordinators ⚙️ What You’ll Do • Lead and develop the customer service team to deliver an exceptional online experience., • Manage enquiries, returns, and complaints across all ecommerce platforms., • Work closely with logistics and operations to resolve fulfilment issues quickly., • Analyse data and feedback to drive continuous improvement., • Ensure compliance and SLAs are met across Amazon, eBay, and other marketplaces. 👤 What You’ll Bring • 5–7 years’ experience in customer service management within FMCG or ecommerce., • Strong background managing multi-channel support (email, chat, social, marketplaces)., • Proven leadership and coaching skills, with a focus on continuous improvement., • Proficiency with customer service tools (e.g. eDesk)., • Analytical, proactive, and solutions-focused mindset. 💼 What We Offer • Competitive salary dependant on experience., • Benefits - Free onsite parking, Pension scheme, Hybrid working 2 days WFH, healthy snacks provided to staff for free everyday!!, • Opportunity to shape and grow the customer service function within a thriving FMCG business., • A collaborative, supportive team culture that celebrates progress and initiative. 📩 Ready to join Keplin Group? If you’re passionate about ecommerce and creating outstanding customer experiences, we’d love to hear from you. Apply today and help shape the future of customer service at Keplin Group.

Job Introduction We have an exciting opportunity to join our Branch Operational Risk Team. as an Operational Risk Co-Ordinator. Reporting into the Head of Branch Operational Risk the successful candidate will provide support and guidance to the branch network and support functions to implement the Operational Risk framework, embedding a strong risk culture and being responsible for delivering all risk assessment activities. Main Responsibilities • Facilitate the Risk and Control Self-Assessments (RCSA) process including ongoing monitoring of risk positions., • Manage operational Risk Events, ensuring timely investigation and actions to prevent recurrence., • Perform testing of Operational Risk controls in line with the annual control testing schedule., • Analyse Operational Risk data including financial losses to assess the effectiveness of existing controls and identify areas for improvement., • Facilitate the delivery of Operational Risk scenario analysis workshops., • Collate, analyse and report Key Risk Indicators and supporting information to relevant stakeholders, ensuring consistent, accurate and timely risk reporting., • Support and challenge the delivery of change activity into the business., • Support the Branch Managers in the completion of the Branch Self Assessment and undertake assurance activity where necessary., • Responsible for the identification and co-ordination of training relating to Operational Risk to the business., • Proven experience in Operational Risk management., • Strong communication and influencing skills, with experience managing relationships at all levels., • An understanding of risk frameworks, regulatory environments, and organisational governance., • An understanding of Handelsbanken branch network including products and service., • Strong attention to detail and an organised approach to work., • We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development., • Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance

JOB TITLE: Head of Design Operations LOCATION: Edinburgh / Leeds / Halifax / Manchester / Bristol / London SALARY: London £124,653 - £146,650 / Non-London £104,992 - £123,520 HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity The services we design are integral to our customers' lives, and this role focuses on their entire experience-at every stage, across all touchpoints. You'll be part of a team designing from concept through to production, shaping how we engage and build relationships with customers, support their needs, and deliver the right products. Design Operations is the central function within Experience Design that enables our Design Directors and platform-embedded squads to work effectively. Its mission: improve design quality, increase productivity, grow design capability, and maximise design's impact. As Head of Design Operations, you'll champion design thinking and a design-led culture, blending creativity with programme disciplines such as strategy, standards, continuous improvement, business architecture, and technology. This is a leadership role that requires deep design expertise and the ability to influence investment in customer-centric design. What you'll do: • Establish and evolve a centre of design delivery, creating cohesive ways of working across design disciplines, embedding them into delivery., • Drive leadership understanding and organisational capability in customer-centric design., • Build a world-class design practice and environment within the Group, growing a great culture and attracting and retaining market-leading talent., • Ensure effective reuse of design assets that are fit for purpose, consistent, and aligned with design standards across all divisions., • Keep the team at the forefront of design methodology, principles, and technology-deploying advanced tools and methods to deliver cutting-edge capabilities., • Collaborate with business stakeholders and directors to resolve design and delivery challenges quickly, protecting design quality while enabling rapid delivery., • Develop strong relationships across Group businesses, strategy, risk, and Brands Marketing & Experience to influence future design direction Key skills and experience: • Leadership: Proven ability to lead teams solving complex problems and translate strategic intent into scaled solutions., • Design Delivery Expertise: Track record of establishing and driving effective Design Management practices., • Design Systems: experience of managing and scaling effective design systems, • Measurement: employs approaches that ensure design teams can evidence their impact, • Credibility: Experience in complex markets and organisations., • Drive: Resilience, self-awareness, and a passion for exceeding expectations while inspiring your team., • Problem-solving: Strategic and innovative mindset with the ability to influence across design disciplines., • Influence: Strong presence in executive forums and ability to communicate effectively with stakeholders at all levels., • Digital & Tech: Understanding of digital and financial services, with a vision for where the industry is heading. We're looking for someone who: • Has 5+ years of scaled design operations leadership experience., • Can navigate large organisations' platforms, channels, and codebases to shape sustainable strategies., • Advocates for accessibility and inclusivity in design and code., • Has a continuous improvement mindset., • Can manage multiple deliveries simultaneously., • Has experience building and leading multi-disciplinary teams in an agile environment., • Inspires confidence, creates the right conditions for collaboration, and builds strong networks across the organisation. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today and let's create something extraordinary together!

Head of Product – North America, Indian Subcontinent & Middle East Hybrid - 2 days in the office About the Role Our client is seeking an experienced Head of Product to lead and evolve key regions within their long-haul portfolio: North America, Indian Subcontinent, and Middle East. Reporting to the Director of Product, Purchasing & Operations, you will own the strategic direction, development, and performance of a high-profile segment of their product range, specifically focusing on escorted tours. This is a unique opportunity to shape a customer-loved product category, ensuring it delivers exceptional experiences, strong commercial results, and stands out in a competitive market. Key Responsibilities • Define and execute the strategic vision for your product areas., • Drive product development, pricing strategies, and supplier negotiations., • Lead a team to deliver compelling, profitable, and differentiated travel experiences., • Monitor market trends and competitive dynamics to maintain a leading position., • Collaborate with international DMCs and manage direct contracting. About You • Proven experience in travel product management (North America experience is essential)., • Strong commercial acumen with a track record of delivering profitable growth., • Skilled in product development, pricing, and supplier negotiations., • Excellent leadership and people management capabilities., • Strategic thinker with attention to detail., • Knowledge of UK travel consumer behaviour, • Familiarity with ATOL, ABTA, and industry regulations., • Data-driven approach with strong analytical skills., • Passionate, self-motivated, and committed to personal growth. What’s on Offer • A dynamic, multicultural environment with opportunities to learn and grow., • Supportive leadership committed to your development., • A responsible organisation that values people, sustainability, and communities., • Flexible hybrid working arrangements., • Attractive benefits package., • Opportunities to travel and experience our destinations firsthand. Ready to make an impact? Apply now and help us create unforgettable travel experiences.

Ecommerce Director | South Coast - Based on site! (some flex after first few months/ 1 day per week wfh) Full time, 5 days, Monday to Friday This Ecommerce Director role is suited to a commercially driven, data led ecommerce leader with a strong background in direct to consumer retail and digital marketing, who thrives on building growth strategies, outperforming competitors and delivering measurable results. The ideal person is analytical yet creative, passionate about sport, health or active lifestyles, confident leading cross functional teams, and motivated by creating outstanding customer experiences while scaling international ecommerce performance. The company is a direct to consumer retail business with a strong international footprint, headquartered in West Sussex and supported by operations in Europe and North America. It takes an engineering led approach to developing high performance products and is focused on delivering exceptional customer experiences through its digital platforms, combining innovation, quality and data driven decision making to serve a global customer base. You will be joining a growing and well supported ecommerce team, with continued investment in people and capability as the business scales. The company culture is collaborative and non-hierarchical, built on values of innovation, openness to new ideas, community and continuous professional development, with training budgets and support for further qualifications available. While the product offering is highly technical, success in this role is driven by strong ecommerce and retail expertise rather than prior experience in the sector, and applications are welcomed from candidates with a wide range of backgrounds. The role offers clear long-term progression, with the definite potential to develop to board level!! Role overview: • Senior Ecommerce Director role within an international, direct to consumer business where ecommerce is the core revenue driver., • Responsibility for leading the UK based ecommerce team while driving growth across the UK, Europe, USA and other international markets., • A collaborative, open and supportive culture with a strong focus on innovation, community and professional development., • Opportunity to take ownership of a high impact role in a fast growing, digitally led organisation., • Manage in-house team across Ecommerce & Digital; currently a team of 4 with immediate plans to develop further Key requirements: • Proven experience in a senior ecommerce leadership role within retail, ideally direct to consumer or inventory led., • Strong track record of delivering significant ecommerce growth, including international expansion., • Hands on experience with Shopify Plus and strong performance marketing expertise. (Advantageous/ non-esssential), • Data driven mindset with experience using GA4 and a focus on optimising spend and return on investment., • Confident people leader with the ability to mentor, develop and support a growing team., • Willingness to be hands on in the first 6 to 12 months to redefine processes and drive change., • Experience working with global teams is advantageous, with retail expertise valued over product specific knowledge., • Open to candidates stepping up from Head of Ecommerce or Head of Digital roles. This would suit a really data-driven, high-growth focussed Ecommerce Director looking for a new challenge and project. Company just under £20million and international so any international experience would be a huge plus, particularly US, UK and Germany. Looking at hearing from the best ecommerce professionals in the local area as well as possibly anyone looking to relocate to the South Coast, could be perfect for that! Please apply today! BH35085

Overview Permanent From £90,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working Southampton, Store Support Office We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Head of Data Visualisation & Automation and you’ll be a big part of this. Role Purpose: The Head of Data Visualisation & Automation will join the B&Q Data Leadership team. You’ll oversee the design, development and delivery of B&Q’s enterprise dashboards, workflow automations and visual data product enablement across the wider business. Your remit includes how the business uses these products; establishing consistent design standards, building robust and scalable data models and driving adoption. This isn’t just reporting & BI; it’s a highly visible leadership role, responsible for unifying reporting and raising standards across functions, and building the capability and culture that make B&Q a genuinely data-driven business. What's the job? • Lead the Data Visualisation & Automation team, ensuring capability for now and the future. Grow the team through coaching, training and recruitment, and develop a culture of learning, empowerment, experimentation and collaboration., • Lead and deliver the product development strategy for dashboards, reports and data apps across B&Q, setting standards for design, storytelling and self-serve analytics. Built on the Power Platform and aligned to group Tech governance and architecture., • Work in partnership as part of the Data Leadership team at B&Q, with peers in Analytics, Data Science, Insight and Data Strategy & Governance, to deliver integrated, first-class data solutions that support consistent decision-making across B&Q., • Own the vision and roadmap for a new B&Q Insight Platform, ensuring it becomes the business-wide destination for insight, planning and decision support. Within it, develop interactive dashboards, data applications and tools that address core business challenges such as range optimisation, pricing, performance tracking and operational efficiency, working in collaboration with Analytics and Data Science., • Ensure DVA products are intuitive, accessible and scalable, supporting widespread adoption across the business. Either transform or remove all legacy reporting., • Engage senior stakeholders to understand strategic priorities and, where relevant, translate these into data product requirements, prioritising value., • Play an active role with peers in Analytics & Data Science and Insight to set up and drive the success of the overall Data & AI demand process & forums across B&Q, removing all historic processes and forums., • Develop a backlog of work and use agile management practices to prioritise effectively across DVA needs, ensuring the team delivers high-value outcomes at pace., • Define and maintain the data requirements roadmap for DVA, working with Data Delivery to realise this, ensuring robust models, flows and automation from source systems to business-ready outputs. Ensure your team use only assured and controlled data assets within a governed and managed environment., • Bridge the gap between Databricks and Power BI, defining the right data flow, models and automation that connect gold-layer foundations to practical business tools., • Lead automation initiatives using the Power Platform and cloud tools (Databricks, dbt) to reduce manual effort and support repeatable, high-quality insight and other data products (e.g. TP Connect, retail equipment checking tools, in-store visitor management)., • Set and uphold design, modelling and engineering standards across all BI products, covering storytelling, user experience, data quality, security, naming conventions, documentation, CI/CD and version control., • Ensure insight products are accurate, auditable and maintainable, with clear ownership and lifecycle management., • Champion safe, governed self-serve adoption, enabling colleagues to access trusted and actionable data in their day-to-day roles., • Establish kitemarked data definitions, methodologies and governance, promoting a single source of truth for the organisation., • Promote responsible data and AI usage, aligned to policies and best practice set out by B&Q Data Governance., • Stay current with developments in BI, automation, AI and retail data, bringing external thinking to evolve B&Q’s DVA capability., • Represent B&Q in group forums about DVA, sharing best practice, influencing investment and ensuring alignment across banners., • You have proven experience leading data visualisation or BI functions within a business that serves customers, ideally large retail or telecommunications., • You have an extensive technical background yourself. You’re an expert in SQL, and you have strong knowledge of Databricks and Python, and experience designing scalable data products and workflows., • You also have deep technical expertise in reporting suites, especially Power BI; including data modelling, DAX, performance optimisation and user adoption., • You’re an experienced user of cloud data platforms (Azure, GCP or AWS)., • You have built automation and workflow solutions using Power Automate, Power Apps or similar tools., • You have experience establishing design and engineering standards for reporting/BI products (governance, CI/CD, version control, testing)., • You care about Quality Assurance, and lead coding documentation and version control best practices using GitHub. You grasp the importance of Data Governance and good Data Quality., • You have a varied background in analyses & reporting across Customer, Digital/Web, Commercial, Marketing and Retail use cases, and you can advise on methodologies, data strategies and best practises., • You know the basics of and want to explore new realms of AI capability on top of traditional visualisation.

Job Title: Customer Training Lead Department: Operations Location: Talbot Green / Yeovil / Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contact Type: Full time, permanent Salary: Up to £45,000 At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview: As our Lead MIS/Education Technology Trainer, you'll be responsible for leading and delivering high-quality training and support to schools, educators, and administrators on our innovative education technology solutions. You'll work closely with our product development team to ensure that our solutions meet the evolving needs of schools and educators, and that our training programs are tailored to maximize the impact of our technology on teaching and learning. Key Responsibilities: • Design and deliver comprehensive training programs for schools, educators, and administrators on our MIS and education technology solutions with a key focus on increasing use of self-service / self-guided learning journeys., • Develop and maintain strong relationships with schools and educators to understand their needs, provide tailored support and training to enable improvements to TTFV and Adoption metrics., • Collaborate with our product development team to ensure that our solutions are user-friendly, intuitive, and meet the evolving needs of schools and educators., • Identify and prioritise training needs and develop strategies to address them., • Develop and maintain training materials, including guides, tutorials, and webinars., • Provide ongoing support and troubleshooting to schools and educators as needed., • Monitor and evaluate the effectiveness of training programs and make recommendations for improvement., • Stay up-to-date with industry trends and best practices in education technology and MIS, and apply this knowledge to inform training programs and solutions. What will you need to succeed? • Strong educational technology background, with experience in MIS systems and/or education technology training., • Excellent training and facilitation skills, with the ability to engage and motivate learners of all levels., • Strong communication and interpersonal skills, with the ability to build relationships with schools, educators, and administrators., • Ability to work independently and as part of a team, with a strong focus on collaboration and customer service., • Strong problem-solving and analytical skills, with the ability to troubleshoot technical issues and provide creative solutions., • Strong understanding of education technology trends and best practices, with the ability to apply this knowledge to inform training programs and solutions. What do you get in return? • 25 days annual leave rising to 30, • 5% pension, • State of the art offices, • Access to a range of benefits via My Benefits World, • Free eye care cover, • Life Assurance, • Cycle to Work Scheme, • EAP (Employee assistance programme), • Quarterly Tes Socials, • Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: .

Mortgage Product & Proposition Strategy Consultant £dependent on experience 12 months FTC North West England Our client is an established and successful specialist mortgage lender, based in the North West - they serve the whole of the UK via broker channels. They are undertaking an exciting mortgage transformation project looking at reviewing and enhancing their entire customer journey from product / proposition inception through to completion. This role will be an integral part of that project team; the lead Subject Matter Expert on the Mortgage Product & Proposition workstream. Working closely with the Head of Mortgage Strategy and Programme colleagues, you will identify, design, and implement new mortgage product and service propositions to enter new national markets as well as core local members, aiming to be ‘better and different’ than other national lender offerings. Responsibilities include: • Identify and design new national product propositions that deliver high commercial returns and create a new identity for the lender in the broker market, • Obtain all committee approvals for new propositions, including product governance and consumer duty requirements, • Work with marketing, operations, distribution, finance, and IT colleagues to implement new propositions, • Identify and change key mortgage criteria and affordability assessments to substantially improve existing propositions, • Manage all elements of product risk, including conduct, financial, operational, and regulatory risk Our client is looking for an experienced Product Manager with a background in mortgages and an analytical mindset with strong report writing and presentation skills. In return there is a competitive salary package on offer and the chance to really enhance the product offering / capability of a highly customer focussed mortgage lender. The role is offered on a hybrid nature, you will be expected to be in the office in the Northwest of England on a weekly basis, likely a couple of days, with travel and accommodation expenses paid for those that do not live within commutable distance. If this is the type of change project that interests you then we would love to hear from you.

Fundment is a fast-growing wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. As we scale, we are growing our multi-disciplinary Data, Analytics&AI function to unlock the full potential of our data assets. About the Role This is a high-impact hands-on leadership role with the opportunity to design and build Fundment’s data and analytics infrastructure from the ground up. Reporting to our Head of Data&Analytics, you will create the data foundations that allow us to deliver data-driven insights, automated systems and AI-powered products to drive business growth and enhance operational efficiency. Key Responsibilities Data Platform Architecture & Strategy: • Lead the implementation of a robust, scalable, and secure data platform architecture on Google Cloud Platform (GCP)., • Define and enforce technical standards, design patterns, and best practices for data ingestion, processing, storage, and consumption., • Ensure our data infrastructure follows best practices across data governance, cataloguing, quality and lineage., • Ensure the data platform adheres to all regulatory requirements (e.g., FCA, GDPR) and implement appropriate access control mechanisms. Data Ingestion and Processing: • Design and deliver complex data pipelines for both batch and real-time streaming data processing from both internal and external data sources., • Build and optimise our query and transform capabilities across both structured and unstructured data., • Define and implement a unified data and metrics framework to ensure consistent definitions and understanding of KPIs across the organization. Data/ML Operations: • Establish and lead the design of CI/CD processes and tooling for data pipelines, enabling scalable, automated, and high-quality delivery across environments., • Implement data observability and data quality monitoring to ensure our data is continually able to support our operations and drive business growth., • Design and build end-to-end MLOps pipelines for continuous improvement in model performance., • Ensure that all data components are provisioned and controlled through Infrastructure As Code (IaC)., • Monitor, analyze, and optimise the cost efficiency of our GCP data plant. Team Leadership & Mentorship: • Build our data engineering capability and recruit other data engineers of the highest calibre., • Provide technical guidance, mentorship, and code reviews to our multi-disciplinary team of analysts, data scientists and engineers., • Translate requirements into technical specifications and project plans, overseeing execution from conception to production., • Collaborate with cross-functional teams across the company to help both technical and non-technical users leverage our data, analytics and AI capabilities in an optimal and secure way. Required Skills/Experience • Experience: Proven experience (7+ years) in data engineering., • Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field., • Technical skills:, • Advanced proficiency in SQL and Python for data manipulation and analysis, • Experience in Google data infrastructure, including DataPlex, DataCatalog and BigQuery, • Experience in Google data processing, including DataStream, DataFlow, Cloud Composer, • Experience building and maintaining data transformation layers using dbt., • Strong experience with data visualization tools, (e.g. Looker), • Experience with data observability and monitoring, • Experience with containerization technologies including CloudRun and Docker., • Experienced with Infrastructure as Code (e.g. Terraform), • Experience with MLOps Pipelines, • Communication: Excellent written and verbal communication, presentation and interpersonal skills Preferred Skills/Experience • Experience in a startup or high-growth environment., • Knowledge of data privacy and AI regulation, preferably within financial services., • Familiarity with real-time data processing and streaming analytics., • Experience in GCP Vertex AI platform, including Vertex AI Pipelines, Model Registry, and Vertex AI Endpoints., • Experience building the infrastructure that facilitates deployment and production tuning of ML models and AI systems (including LLMs)., • GCP Professional Data Engineer or Professional Machine Learning Engineer certifications. Why join us? Become part of our flexible, dynamic and supportive work environment, where our innovative team values your ideas and collaboration drives our success together. Make an impact from day one and challenge yourself to continually improve, raise standards and see how your work can contribute to future goals. We are happy to consider any reasonable adjustments that applicants may need during the recruitment process.

About the Role We are seeking a visionary Head of Market Intelligence to lead our global market intelligence and analytics function. This is a strategic leadership position, critical to shaping executive-level decisions through high-quality market, competitor, and customer insights that drive growth and investment strategies. Key Responsibilities • Leadership & Vision: Build and lead a global team of analysts, setting the vision and roadmap for market intelligence., • Strategic Insight: Deliver forward-looking insights, scenario analysis, and trend identification to guide corporate strategy., • Competitor & Market Analysis: Develop structured approaches for monitoring competitors, disruptors, and market dynamics., • Analytics & Reporting: Oversee dashboards, reporting tools, and AI-driven analytics to enable data-driven decision-making., • Collaboration: Partner with senior executives and cross-functional teams to align intelligence with strategic goals., • Governance & Compliance: Ensure data governance, reporting standards, and adherence to global privacy regulations. About You • Proven experience leading market intelligence or analytics functions in global organisations., • Strong technical expertise in BI tools (e.g., Power BI, Tableau) and data governance., • Ability to translate complex data into actionable insights for senior stakeholders., • Experience in workforce solutions or platform businesses and AI adoption is highly desirable. Why Join Us? This is an opportunity to influence strategy at the highest level, working with senior leadership to shape the future of our organisation. If you thrive in a fast-paced, global environment and have a passion for turning data into strategic advantage, we’d love to hear from you.

Regional Manager - Salary £45,000-£55,000 plus + including package Zachary Daniels is recruiting a Regional Manager for a fast-paced Business. With a salary of up to £55,000, including package. We are looking for a Regional Manager who is passionate about delivering a world-class experience for their customers and creating a fantastic environment for their team. With exciting opening plans for the rest of 2025 and 2026, our client is a giant in their industry. This is the best time to be part of their business. As a Regional Manager, you will be passionate, fun, energetic, love leading from the front and being the face of the business. As a Regional Manager, your responsibilities will include the following: • Creating a positive and engaging working environment within your sites, • High standards in all key areas, • Setting clear expectations in service, standards and operations, • Managing profit and loss, budgets, sales forecasting and various other key performance indicators, • Liaising and networking with head office, ensuring relationships are established with all key stakeholders, • Driving compliance, health & safety to adhere to all policies and procedures, • Have a proven track record in a fast-paced multi-site environment., • Enjoy being on the floor - No sitting in the office for you!, • Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills., • Be target-driven and customer service-oriented, • Be highly motivated and ambitious. Zachary Daniels can only consider candidates with previous Multi-Site Management experience. Please apply with your most up to date CV! BH35071

Contract: Fixed term until 31 May 2026, working 35 hours per week. Salary: £28,662 per annum plus benefits including a final salary pension scheme and generous annual leave. Location: Manchester (office based) We are seeking to recruit a highly motivated individual to join the Estates and Facilities Team playing a key role in providing an efficient, courteous, and professional facilities service to staff and visitors at our Head Office in Manchester. The main duties include greeting staff and visitors; assisting staff with arrangements for meetings; raising purchase orders; keeping accurate and up to date records; maintaining supplies of stationery and office refreshments; dealing with mail; monitoring cleaning standards; recording planned and reactive maintenance; reporting maintenance issues; contributing to maintaining a healthy and safe environment for staff and visitors and communicating effectively at all levels both face to face and by email. Timekeeping and reliability are key to this role, and applicants should be available and prepared to work the 7 hours a day at the office. Occasional out of usual hours working may be required to enable works or maintenance to go ahead, notice would be given. Applicants should have experience in a customer facing role, be reliable, approachable and helpful, possess a good working knowledge of Microsoft Office including Outlook and Teams and be able to prioritise tasks and operate and communicate effectively within a small team, knowledge of health and safety in a working environment would be desirable. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the ‘Offer an Interview’ scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they’re applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here. Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process | Arts Council England and more about our commitment to diversity on our website here. To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCS56 Closing date: 05:00pm, Monday 05 January 2026 Interviews: (In-person) W/C Monday 12 January 2026 Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact

Job Description Marketing Manager, UKI London based office, hybrid working (3 days in the office & 2 from home). Chubb is looking for an experienced Marketing Manager. We have eleven offices in the UK, one in Ireland. We serve high net worth individuals providing motor, home and valuables insurance, middle market and large corporate business providing property, casualty as well as accident and health insurance in addition to risk engineering and multinational servicing propositions. We have eleven offices in the UK, one in Ireland. We serve high net worth individuals providing motor, home and valuables insurance, middle market and large corporate business providing property, casualty as well as accident and health insurance in addition to risk engineering and multinational servicing propositions. We are an intermediated business working closely with our broker partners helping them grow their business. Focused on UK and Ireland specifically, this role sits in a team comprising five marketers, reporting to the Head of Marketing and Communications. In this role you will translate integrated Marketing and Communications campaigns using relevant channels targeting segmented customer broker and internal audiences. We expect campaigns to utilise channels that range from traditional offline e.g. own events as well as industry and sponsored events, sales support materials to online email marketing, website, intranet, digital advertising, social media and virtual event activities. You will develop and monitor execution of marketing campaigns using metrics. You will engage with product and segment owners as well as our teams in our offices across UK and Ireland. You will also contribute to developing the overarching annual marketing plan for UK and Ireland based on the business priorities. You will be a member of the wider EMEA Marketing and Communications team, of around 35 marketing and communication colleagues, that prides itself on being a truly collaborative best practice sharing team. You will be able to draw on specialist marketing and communications expertise and support from the regional team based in London and global team in North America to help you deliver on the marketing plans for the UK and Ireland • Build and maintain relationships with the business areas you support. Maintain up-to-date knowledge on customer and broker issues, market trends and competitor activity., • Develop integrated marketing campaigns targeting specific segments with the aim of acquiring and retaining new business. This includes the production, implementation of campaigns whilst adhering to brand guidelines, legal and compliance guidance and managing to budget., • Track and measure campaigns. Collect and use data to inform new campaigns and evaluate existing campaigns. And deliver regular reports of campaign results and evaluation of KPIs., • Write, edit and proofread copy for all channels; email, website, social, events, promotional materials and insight pieces. On occasion support the sales teams with major tender responses., • Adapt and implement global and regional marketing campaigns for the UK and Ireland markets in collaboration with the regional and/or global marketing teams, • Organisation of industry trade shows, sponsored events and Chubb flagship events, • Work with internal and external agencies to deliver the campaigns., • Innovative and will bring fresh ideas to the team., • A confident, proactive, and results-focused individual who can work independently and as part of a team., • Collaborative by nature, used to exchanging ideas with colleagues and stakeholders at all levels, • Extensive experience and a successful track record in developing and delivering integrated proposition campaigns grounded in market insights, defining goals and managing to budget, • Experience in tracking campaigns, analysing results, and using learnings to improve future campaigns, • Experience of acquiring and using data to target segmented audiences, • Excellent communication skills both verbal and written., • A solid experience of all aspects of digital (email, web, content, social, SEO, advertising), • A good experience in content creation across all channels to promote our offers via compelling story telling, • Experience of developing and managing events as an integral part of product and channel strategy, • A great sense of design and experience in working within brand guidelines, • A solid experience of project managing external agencies to deliver collateral on time, to budget and quality, • Experience in developing marketing and campaign plans

Key Account Manager - Remote ASE Global is hiring a Key Account Manager to grow and develop strategic relationships with leading automotive OEMs and dealer networks across France, Benelux and the Netherlands! This role goes beyond account maintenance: you will identify opportunities to expand our footprint, increase product adoption, and drive measurable commercial outcomes using ASE's portfolio of solutions - including Business Management Software (Lumina Core), AI Data-Driven Solution (Lumina AI), AI Agent (Sadie Automotive) and Business Management Services and Consulting. You will work directly with OEMs, dealer groups and individual dealerships to understand their priorities, uncover expansion opportunities, and position ASE as a long-term performance partner. The successful Key Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks, and individual dealerships to drive volume, profitability, and business improvement. Working to identify customer problems and devise programs that deliver a tangible impact. Here is a little window into our company: ASE Global Automotive Solutions is the automotive industry's trusted advisor. For nearly 50 years, we have been working with the world's leading automotive brands and their dealer networks to drive profitability, mitigate business risk and improve operational performance. ASE Global is focused on the automotive industry. The combination of ASE's industry-recognised software, tools, and local industry expertise allows for the provision of global data services, performance improvement consultancy, and profit optimisation services tailored to the business requirements of brands and their dealer networks. ASE's business intelligence dashboard tools, combined with human validation, provide in-depth analysis of business performance, and brands are given the confidence to manage change and drive the performance needed to face market challenges head-on. ASE Global's mission is to drive maximum profitability and optimum operational efficiency for automotive, motorcycle, bus and coach manufacturers, OEMs, and dealerships, enabling all to deliver superior customer experience through automated systems and the power of AI. Our experience, within the industry's interdependent go-to-market structure, combined with a unique approach to data analytics, creates game-changing technology for every type of vehicle or associated OEM: Cars, Motorcycles, Buses and coaches, and Agricultural vehicles. The successful candidate will be based anywhere in the UK, working in a remote work model! What Your Day Will Look Like • Own a portfolio of OEM and dealer accounts, with a clear mandate to drive new revenue, expansion, upsell and cross-sell across ASE's solutions, • Comfortable prospecting, opening new doors, and building a pipeline of opportunities beyond your existing portfolio, • Build strong senior relationships with customer stakeholders, understanding business priorities and identifying opportunities for additional value creation, • Lead business reviews with franchises and dealers, presenting insights, performance trends and recommended actions, • Visit customers regularly to uncover unmet needs, gather market intelligence and proactively propose new use cases, • Partner with internal teams (Business Management Consultants, technical services, Lumina, Sadie) to shape solutions that solve real problems and support commercial growth, • Support new product rollouts and pilot programs with customers, including onboarding and adoption for Lumina Core, Lumina AI and Sadie Automotive, • Manage renewals, contract discussions and service scope with a focus on improving net retention, • Contribute to the continuous improvement of account processes, customer playbooks and best practices, • Track pipeline, activity and forecasting through HubSpot with discipline and transparency About You • Bachelor's degree in Business, Economics, Finance, Accounting or similar is essential, • At least 2+ years of Key Account Management, Sales, Customer Success experience, with a commercial or sales-driven mindset, • Strong relationship builder with experience growing accounts, not just retaining them, • Comfortable discussing financial performance with OEMs, dealer principals or accountants, • Excellent communication skills in French and English (spoken and written), • Strong analytical ability and proficiency in Excel and PowerPoint, • Curious, proactive, and comfortable taking initiative - you don't wait to be told where the opportunities are, • Able to quickly learn new SaaS or data-driven products and explain value to customers, • A team player who wants to take ownership of their portfolio and contribute to ASE's commercial growth, • Flexibility to travel to client sites within France, Benelux and the Netherlands, • Strong organisational skills with the ability to manage multiple tasks simultaneously, • Self-motivated, goal-oriented, and comfortable with autonomy, • Ability to work independently and collaboratively within a team, • Quick learner with the ability to absorb industry knowledge and adapt in a fast-paced environment, • Legally authorised to work in the UK Great If You Have • Business Development experience, • Experience in automotive OEM, dealer networks or performance consulting, • Exposure to SaaS, cloud solutions, BI tools or data-heavy platforms, • Experience leading training sessions or presenting to senior stakeholders, • Audit, financial analysis or dealer performance improvement background, • Italian language skills are desirable (spoken or written), as some ASE accounts operate across France and Italy, • We're seeking someone who excels in a fast-paced environment and is motivated by the opportunity to make an immediate impact For information about ASE Global, please visit our website at We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

JOB DESCRIPTION The Finance Manager will work closely with the Head of Finance Manager. The role will support the Project and Commercial Management teams to enable continued growth of the business providing financial insight, strong operational control, timely reporting, and robust management of accounts receivable and payable for sector. This role will require working 3 days in our Manchester office. Responsibilities RESPONSIBILITIES • Manage the month end close and reporting cycle, • Ownership of all aspects of cost management projects including the balance sheet accruals and prepayments, monthly forecasting, staff cost recoveries., • Support financial and management reporting through CLR reports (Contract Leaders Report), • Project Cash Flow forecast and preparation, • Management of the PBA Bank account, payments and reconciliations, • Develop and maintain strong team relationships at all levels of the business, including working, • collaboratively with our stakeholders., • Develop strong working relationships with the commercial team, • Staff Calculator ownership, challenge charges and time charged to the project as well as staff allocation of time across projects, • Investigate & respond to queries from Group Finance team as required., • Compliance reviews of financial controls, in line with company guidelines, ensuring that all, • applicable requirements can be always met., • Monitor best practice of PO, GRNI and invoice matching processes and manage the monthly, • Purchase Card reconciliation and journal reallocations., • Monitoring of all central recharges, challenging and reconciling, • Preparing and reviewing the balance sheet reconciliations. Effective management of accounts receivables and payables including liaising with clients for, • timely receipt of cash payments, • Management and administration of the AMS IT cost for staff to ensure accuracy., • Administration of staff agency suppliers through the Engage platform., • Provide financial support, insight and validity for Commercial requirements, • Provide support for supplying the correct and appropriate information to Internal, External and Client Auditors, • Strong analytical skills with attention to detail and an ethical approach to data including respecting the confidential nature of information and the associated decision making., • Excellent communication skills, with confidence to present numbers to senior stakeholders., • Displays strong commercial awareness, vigilant attention to the changing business environment and emerging opportunities and risks., • Experience of management reporting and variance analysis., • Experience collaborating with stakeholders and communicating financial insights., • Budgeting and forecasting experience., • Ability to think strategically, challenge current processes and introduce improvements., • Advanced Microsoft Excel, experience with Microsoft Power BI reporting., • Experience of working with Oracle Enterprise One, or similar ERP system desirable., • Hands on approach to Operational Finance., • Demonstrate ability to meet reporting deadlines., • Experience of working with Oracle Enterprise One, or similar ERP system desirable., • Experience of working with Complex Projects, • Knowledge of Project Bank Accounts, • Project Accounting experience

Job Introduction Commercial Lead – Magazine Publishing Salary £60,000 To £70,000 Depending On Experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection

Reporting to the Head of Regional Sales, the postholder will be responsible for managing and developing an agreed portfolio of existing customers across the North region, while also driving new business growth in line with Zeus’ UK commercial strategy. This is a consultative, customer-facing role with a 50/50 focus on: • Account Management & Growth – retaining, developing and expanding the value of existing customer relationships., • New Business Development – targeting, prospecting and converting new customers into Zeus. The postholder will act as a trusted packaging partner, understanding customer needs, shaping tailored propositions, and driving profitable revenue through strong commercial, operational, and technical collaboration with internal teams. The role requires regular territory travel, proactive pipeline management, and consistent coordination with sales support, procurement, operations, and finance to ensure excellent service delivery. PRINCIPAL RESPONSIBILITIES Account Management & Development • Manage and develop a portfolio of existing North region accounts to maximise revenue, margin, and share of wallet., • Build strong multi-level relationships with buyers, operations teams, technical contacts, and senior decision-makers., • Conduct regular account reviews, forecasting, and opportunity planning., • Proactively identify cross-sell, upsell, range extension and packaging optimisation opportunities., • Act as an escalation point for service issues, ensuring rapid resolution and strong customer satisfaction., • Work with internal stakeholders (customer service, logistics, purchasing, operations, finance) to ensure seamless delivery and performance. New Business Development • Prospect, target and win new customers across the North region using structured methods (calls, referrals, site visits, networking, campaigns)., • Qualify opportunities and manage the full sales cycle from discovery to proposal and close., • Deliver compelling customer presentations and value-led packaging recommendations., • Build and maintain a healthy pipeline of qualified new business opportunities., • Work closely with telesales teams, utilising inbound leads, outbound activity, and joint prospecting days. Sales & Commercial Delivery • Meet or exceed agreed revenue, margin, and activity KPIs., • Prepare commercially strong quotations, tenders, and proposals in collaboration with commercial and purchasing teams., • Negotiate terms and close opportunities to secure profitable growth., • Maintain accurate CRM records and provide regular activity, pipeline, and forecast reporting., • Stay informed on market trends, competitor activity, and Zeus product ranges, with emphasis on sustainability and optimisation-led conversations. Additional Tasks • Contribute to continuous improvement of Zeus’ product and service proposition., • Support the management of standard vs. bespoke stock ratios and non-standard product requirements., • Manage customer complaints, product returns, credit notes, and communication follow-up., • Participate in exhibitions, training, campaigns, and other ad-hoc commercial activities., • Ensure effective communication of all customer activity to relevant internal teams. SCOPE OF POSITION • No line management responsibilities., • The postholder is expected to work flexibly to meet account and regional demands. LOCATION This role is field-based across the North region, with occasional attendance at Zeus sites or head office locations as required for meetings, training, and team collaboration. PERSON SPECIFICATION Key Skills • Strong presentation and relationship-building skills., • Confident communicator with excellent commercial acumen., • Analytical, organised, and highly attentive to detail., • Able to work to tight deadlines and manage multiple accounts/projects simultaneously., • Proactive, inquisitive, and able to challenge constructively to ensure best practice. Knowledge & Experience Essential • Proven B2B sales or account management experience, ideally in packaging, industrial supplies, or FMCG-related sectors., • Demonstrated success delivering sales targets and growing customer accounts., • Experience managing structured sales pipelines using a CRM., • Understanding of value-add conversations (efficiencies, sustainability, optimisation). Desirable • Packaging knowledge (protective, transit, stretch, cartons, bespoke solutions)., • Awareness of Continuous Improvement / Lean / Six Sigma methodologies., • Strong understanding of operational and supply chain processes. Personal Attributes • Target-driven with a strong desire to succeed., • Customer-focused with a passion for delivering exceptional service., • Highly self-motivated, resilient, and capable of working independently in the field., • Positive “can-do” attitude; ability to build lasting relationships., • Enjoys working with people, developing trust, and creating long-term partnerships. Qualifications • Minimum Level 3 education (A-Level or equivalent)., • Competent IT skills (Excel, Word, Outlook – intermediate level)., • Full clean driving licence and willingness to travel extensively within the region.

Head of Catering, East Midlands, £65,000 + Bonus We are excited to be partnering with a large multi-outlet venue seeking an experienced Head of Catering to oversee its diverse food and beverage operations. This role will take ownership of the overall catering strategy, ensuring exceptional service delivery while driving revenue, profitability, and operational excellence. We are looking for a dynamic and commercially minded leader with strong experience managing high-volume, multi-faceted catering environments. Key responsibilities: • Lead and develop the catering team across retail, bars, hospitality and event, • Deliver the catering strategy while maintaining high service standards, • Manage substantial catering turnover and meet financial targets, • Drive sales growth, cost control, and operational efficiency, • Oversee operations, ensuring compliance and a strong H&S culture, • Manage suppliers, partnerships, reporting, and margin performance Skills and Experience: • Senior management experience within a venue, • Senior catering or F&B leadership experience in a large or multi-outlet venue, • Strong commercial skills, including budgeting and financial delivery, • Proven ability to lead and motivate large operational teams, • Customer-focused with strong service standards, • Confident communicator with strong stakeholder management skills

Zentiva Pharma UK Ltd is a leading manufacturer of generic pharmaceutical products throughout the UK and Europe. We strive to be the champions of Generics and Over The Counter (OTC) medicines to better support people’s daily healthcare needs. Job Purpose • Financial & analytical support to commercial business by providing in depth and predictive analysis to ultimately drive the business profitability and forecast accuracy., • Integrate external data sets with internal sales performance to create analogues to predict market evolution, • Create Retail pricing analytical tools to pre-empt pricing opportunities; model possible changes in buyer behaviour to derive price insights and recommendations to Commercial teams., • Review price volume-price elasticity and challenge existing practices, alongside and in liaison with Commercial heads; test, monitor and record outcomes to refine methodology and algorithms., • Monitor SFE and create reporting suites to support Commercial Team assessment of opportunities., • UK Supplier rebate accounting and processing, • Alongside the Finance Business Partner, develop proactive retro rebate analysis and review assessment of provisions, • Preparation of Customer Rebate agreements, ongoing analysis of spend vs BDI/Rebate and projections., • Assess and issue daily sales reports, including full customer data and performance vs rebate targets., • Populate and distribute monthly landing estimates based on daily sales and month end punt – using analytics to support a landing estimate, • Perform margin calc on order pipeline to ascertain forecast profit., • SDN (stock destruction notice) reporting, liaise with supply chain and record all SDN details on the central database. Apply both transfer price and standard cost values to the volumes identified on the SDN, report to Head of Finance quarterly., • Audit preparation – collating extensive documentation required for audit evidence, for hard close, year end and statutory account audits., • Inventory write off analysis, ensure key information provided to Financial Controller to ensure correct provisioning., • Commercial and HQ Business Excellence, • Customers, • Auditors, • Economics or Statistics degree., • A good understanding of commodity generics; pharma background ideal., • Experience in commercial finance/analytics., • Power BI expert able to visualise dashboards and create insights., • Excellent computer literacy and ability to create and use financial and market models., • Good oral and written communication skills., • Strong attention to detail, • Excellent Analytical skills and financial management skills; strong attention to detail., • Team player with self- drive, willing to be hands on and add value in a dynamic and changing organisation.

About The Role As the UK’s most successful omni-channel retailer, ecommerce is a key part of our business - we run two of the busiest websites in the UK, driving a significant proportion of our sales. Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from ecommerce functionality to machine learning. Have a quick glance of our Engineering best practices, see our engineers talk about their experience and opportunities to learn and grow; Check out our Tech stack, reach out to us if you have any questions. Visit - • Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises., • Salary: £48,500 - £74,000, • Our Engineering team currently works from the office roughly twice a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs., • Extensive experience in Native Mobile Development in Android (Kotlin and Java), • Accessibility best practice, • Continuous Integration/Continuous Delivery, • Demonstrable experience in TDD, pair programming, • Agile development methods such as Scrum or Kanban, • REST API development and/or consumption, • Postman or similar tools, • Charles/Proxyman or similar tools, • Bitrise/Gitlab CI, • You will be working closely with the iOS development teams, and will also work with our website and microservice teams, as such any experience in the following areas may also be helpful, but is not required or expected:, • Swift/iOS, • GraphQL, • Microservice Architectures, • Docker, Kubernetes, and cloud platforms such as AWS, GCP or Azure, • Understanding of UX principles, • HTML, CSS, and related web technologies, • Experience with modern JavaScript libraries and tooling, such as React, Redux, Webpack, • If you are successful following your initial application, the next stages are: a screening call with a recruiter, tech assessment and two rounds of interviews.

Job Description We are currently looking for a Marketing Specialist to join our Communications and Engagement Function within the Enablement group. This is a full-time opportunity, on a fixed term contract until 31 st March 2027 basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The MHRA Communications and Engagement function is a multi-award-winning team that has a consistent track-record of achievement and providing value for money. Our focus is to support the agency to deliver its business outcomes by putting patients and the public at the centre of all our work. We are organised in the following teams: News and Media, Communications, Patient and Public Stakeholder Engagement and Customer Experience. This role is in our Communications team, responsible for internal communications, risk and safety and communications and marketing. What’s the role? • Lead the development and implementation of B2B marketing and communications strategies to support activities encapsulated by the master brand and product brands, including our regulatory reform programmes. For example, a current focus is on supporting implementation of new clinical trials regulations and the development of related services that encourage innovation in clinical trials in the UK., • Embed commercial approaches with internal clients and encourage activities that improve reputation, increase income, sales and market share in the UK and globally of the MHRA’s products and services., • Lead the development of cost effective B2B marketing strategies with measurable outcomes, • Project-manage development and delivery of product and service propositions, marketing plans, including digital, brand and strategic communications, meeting targets, deadlines and budgets, through matrix project teams., • Commission market research and marketing support from external agencies and act to represent the customer voice in product and service decision-making, as necessary, • Communicating and influencing: Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others. Turn complex ideas and concepts into understandable and accessible communications., • Delivering at pace: Take responsibility for delivering timely and quality results with focus and drive. Demonstrate effective digital and integrated marketing planning, project and time management skills, with the ability to work to own initiative while driving delivery across matrix teams., • Data and analysis: Strong experience of analysing data (eg. market research, customer data) and audience behaviour (eg customer insights and behavioural insights) to develop relevant product and service propositions and effective marketing strategies and plans., • Marketing campaigns: Demonstrable experience of brand management and in developing and executing effective digital and integrated B2B and B2G marketing communications and campaigns, on time and within budget, • Communicating and Influencing (A, I, P), • Data and analysis: Strong experience of analysing data (eg. market research, customer data) and audience behaviour (eg customer insights and behavioural insights) to develop relevant product and service propositions, effective marketing strategies and plans and to inform high quality advice, options and recommendations (A, I), • Strategic (I), • Influencer (I), • Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application., • Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage., • Marketing campaigns: Demonstrable experience of brand management and in planning and executing effective digital and integrated B2B and B2G marketing communications and campaigns, on time and within budget, • Laboratory-based roles working directly with known pathogens, • Maintenance roles, particularly those required to work in laboratory settings, • Roles that involve visiting other establishments where vaccination is required